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Edition 1, 09/2004
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Supported Windows operating systems..............................................................................................220
System requirements...........................................................................................................................221
Font support ........................................................................................................................................222
Macintosh ...........................................................................................................................................269
Macintosh component descriptions ...................................................................................269
HP LaserJet PPDs.............................................................................................269
HP Toolbox .........................................................................................................................................292
Enabling or disabling HP Toolbox support.........................................................................292
Manually uninstalling HP Toolbox in Macintosh Operating Systems.................................292
This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP LaserJet 9050 printer.
NOTE Information relating to networking functions is specific to product models that have
network capabilities.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer
Care Center (CCC) agents, support engineers, system administrators, management information
systems (MIS) personnel, and HP LaserJet 9050 printer end users, as appropriate.
NOTE This STR describes drivers that are shipped with the printing-system software CD.
This STR does not cover drivers that might be released for use by support personnel.
Purpose and scope
The following information is included in this technical reference:
■descriptions of drivers and platforms with system modifications
■procedures for installing and uninstalling software components
■descriptions of various topics associated with the HP LaserJet 9050 printer, including
engineering details
NOTE An addendum to this STR includes system modification information and descriptions
of known software issues and workarounds.
The following table contains descriptions of the HP LaserJet 9050 printer models that are described
in this STR. Product configurations might vary among countries/regions.
Introduction1
Purpose and scope
HP LaserJet 9050 printers
Table 1-1 Features of the HP LaserJet 9050 printers
FeatureModel Specifications
Performance■ 50 pages per minute (ppm) for A4-sized and letter-sized media.
Memory
User interface■ 4 X 20 Graphical Display with numeric 10 key keypad
Supported printer personalities■ PCL 6
■ 64 megabytes (MB) of random access memory (RAM), expandable to 512
MB by using industry-standard 100-pin double data rate (DDR) dual inline
memory modules (DIMMs) for the base model HP LaserJet 9050 printer
■ 128 MB or RAM, expandable to 512 MB by using industry-standard 100-
pin DDR DIMMs for the HP LaserJet 9050n and the HP LaserJet 9050dn
printers
■ Optional hard-disk drive can be added in an available EIO slot
■ HP Embedded Web server to gain access to support and order supplies
(for network-connected printers)
■ HP Toolbox software to provide printer status and alerts, show
documentation and troubleshooting information, and print internal printer
information pages
■ PCL 5e
■ PDF
■ MIME
■ Printer Job Language (PJL)
■ Printer Management Language
■ Postscript emulation
Storage features■ Job storage
■ Personal identification number (PIN) printing (for printers with hard disk)
■ Fonts and forms
Environmental features■ The Sleep setting saves energy.
■ Draft mode uses significantly less toner, which might extend the life of the
print cartridge
■ High content of recyclable components and materials
■ Energy Star® compliant
■ Blue Angel compliant
21 Purpose and scope
Table 1-1 Features of the HP LaserJet 9050 printers (continued)
FeatureModel Specifications
Fonts■ 80 scalable TrueType fonts
■ Supports forms and fonts on the disk using HP Web Jetadmin
Paper Handling
■ Prints on media from 98 by 190.5 mm (3.86 by 7.5 inches) to 312 by
470 mm (12.28 by 18.5 inches) in size.
■
Prints on media with weights from 64 g/m
■
Two-sided printing: 64 to 199 g/m
2
to 216 g/m2 (17 lb to 58 lb bond).
2
(17 lb bond to 53 lb bond)
■ Prints on a wide range of media types including cardstock, labels,
transparencies, and envelopes.
■ Two 500-sheet paper trays (Tray 2 and Tray 3)
■ Optional 100-sheet multipurpose paper tray (Tray 1); standard on
HP LaserJet 9050n and HP LaserJet 9050dn printer
■ Optional 2000-sheet paper tray (Tray 4)
■ Optional duplexing unit; standard on HP LaserJet 9050dn printer
■ 500-sheet top output bin
■ 100-sheet left output bin
■ Optional HP 3000-sheet Stacker
■ 100-sheet upper bin (face-up)
■ 3000-sheet lower bin (face-down)
The HP LaserJet 9050 printer can support one of the following finishing
devices :
Purpose and scope
■ Optional HP 3000-sheet Stacker/Stapler provides multiposition stapling for
up to 50 sheets of paper per job, or equivalent job height of 5 mm
(depending on paper thickness).
■ 100-sheet upper bin (face-up)
■ 3000-sheet lower bin (face-down)
■ Optional HP Multifunction Finisher provides 1,000 sheets of stacking
capacity, stapling for as many as 50 sheets of paper per document, plus
folding and saddle stitching of booklets that contain up to 10 sheets of
paper.
■ 1000-sheet upper bin (straight paper path)
■ 50-booklet lower bin
■ Optional HP 8-bin mailbox is a stacker, collator, or job separator
■ Provides eight mailboxes that can be assigned to individual users or
workgroups.
■ Stacks up to 2,000 sheets of A4- or Letter-size paper in all bins.
■ 125-sheet upper bin (face-up)
■ 250-sheet capacity in bins 1 through 8 (face-down)
HP LaserJet 9050 printers 3
Purpose and scope
Table 1-1 Features of the HP LaserJet 9050 printers (continued)
FeatureModel Specifications
Accessories■ SDRAM double data rate (DDR) memory DIMMs (100-pin)
Connectivity■ Optional HP Jetdirect enhanced input/output (EIO) network card; standard
on HP LaserJet 9050n and 9050dn printers
■ Universal serial bus (USB), serial, and LocalTalk connections
■ Fast Ethernet 10/100/1000TX
■ Wireless 802.11b
■ Parallel B connection
■ Local area network (LAN)-connector (RJ-45) for the embedded print
server (standard on the HP LaserJet 9050n and HP LaserJet 9050dn
printers)
Supplies■ The supplies status view in HP Toolbox and HP Embedded Web Server
contains information on toner level, page count, and estimated pages
remaining.
■ The product uses a no-shake cartridge design and no-pull tab with
automatic seal-tab removal.
■ The product checks for authentic HP print cartridges at cartridge
installation.
■ The product offers Internet-enabled supply-ordering capabilities (by using
the HP Embedded Web Server or the HP Toolbox software).
41 Purpose and scope
Printing-system software CD
This section contains information about the following topics:
HP LaserJet print drivers
■
■
Additional drivers
Software features
■
HP LaserJet documentation
■
HP LaserJet print drivers
HP LaserJet 9050 print drivers provide the printing features and communication between the
computer and the product. The printing system includes software for end users and network
administrators who are working in the following operating systems (OSs):
■Microsoft® Windows® 98 and Windows Millennium Edition (Me)
■Microsoft Windows NT® 4.0, Windows 2000, Windows XP (32-bit), and Windows Server 2003
(32-bit)
■Apple Mac OS 9.x and later, and OS X (10.1 and later)
NOTE For the latest information about the printing-system software components, view the
Readme files on the CD. For additional information about installing the printing-system
software, view the install notes on the printing-system software CD.
Purpose and scope
Table 1-2 Print drivers included with the HP LaserJet 9050 printer
Operating System
Windows 98, MeXXX
Windows NT 4.0XXX
Windows 2000XXX
Windows XPXXX
Windows Server 2003XXX
Macintosh OSX
1
Not all product features are available from all drivers or operating systems. See the online Help in your driver for
information about the features that are available.
1
PCL 6PS Emulation DriverPCL 5e
NOTE For a list of print drivers, updated HP printing-system software, and product support
information, go to
http://www.hp.com/support/lj9050.
Printing-system software CD5
Purpose and scope
Additional drivers
The following drivers are not included on the CD, but are available from the Internet :
■OS/2 PCL print driver
■OS/2 PS print driver
■UNIX® model scripts
■Linux drivers
■HP OpenVMS drivers
■64-bit drivers
Software features
Automatic driver configuration, driver update capability after a new configuration, and
preconfiguration features are available with the HP LaserJet 9050 printers.
NOTE The OS/2 drivers are available from IBM and are packaged with OS/2 They are not
available in Traditional Chinese, Simplified Chinese, Korean, or Japanese.
Driver Autoconfiguration
The HP LaserJet PCL 6, PCL 5e, and PS emulation drivers for Windows 2000, Windows XP, and
Mac OS X feature automatic discovery and driver configuration for product accessories at the time of
installation. Some accessories that can be detected include the duplexing unit, optional paper trays,
and dual inline memory modules (DIMMs).
Update Now
If you have modified the configuration of the HP LaserJet 9050 printer since installation, the driver
can be automatically updated with the new configuration in environments that support bidirectional
communication. Use the Update Now feature to automatically reflect the new configuration in the
driver.
NOTE The Update Now feature is not supported in environments where shared
Windows NT 4.0, Windows 2000, or Windows XP clients are connected to Windows NT 4.0,
Windows 2000, or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be
customized and distributed in managed corporate printing environments. Using HP Driver
Preconfiguration, information technology (IT) administrators in corporate and enterprise
environments can preconfigure the printing and device defaults for HP printer drivers before installing
the drivers in the network environment. For more information, see the HP Driver PreconfigurationSupport Guide, which is available at
http://www.hp.com/support/lj9050.
Printing system and installer
The following sections contain information about the printing-system software and the installer on the
software CD that came with the product.
61 Purpose and scope
HP LaserJet 9050 printing-system software CD for Windows systems
For the Microsoft Windows environment (Windows 98, Windows Me, Windows NT 4.0,
Windows 2000, Windows XP, and Windows Server 2003), the HP LaserJet 9050 printing-system
software CD provides an interactive software window that you can use not only to install the printer
drivers and related components, but also to gain access to online user documentation, a
customization utility, Adobe® Acrobat® Reader software, and optional HP software.
The following illustration shows the main screen of the HP LaserJet 9050 printing-system software
CD, which appears when you insert the software CD in your CD-ROM drive. If the screen does not
appear when you insert the software CD, click Start, click Run, click Browse..., navigate to the root
directory of the software CD, and then double-click the SETUP.EXE file to start the installer.
Purpose and scope
Figure 1-1 Installation software CD main screen
The main screen of the software CD contains installation options in the upper-left panel and
documentation options in the lower-left panel. As you move your cursor over each option, a
description of the option appears above the product image.
NOTE The options on your product might vary from the illustration.
install printer. This wizard guides you through the installation of your HP LaserJet 9050 printing-
system software. You are given the choice of performing a Typical Installation or a Custom
Installation. If you select Typical Installation, only the necessary software is installed. If you select
Custom Installation, you can select the components that you want to install.
installer customization wizard. Use this wizard to customize the HP LaserJet 9050 installer by
presetting the installation options in a response file. The installer that you have customized can then
be used for silent, unattended installation.
Printing-system software CD7
Purpose and scope
register product. Use this option to register your product online. Using the Web registration, you
can gain access to support and services, manage your profile, and sign up for free support alerts,
driver notices, and personalized newsletters.
printer documentation. Use this option to view the HP LaserJet 9050 printer user documentation.
The following document options are available when you click this option:
■view user guide
■print user guide
■install notes
■embedded web server guide
■hp jetdirect guide
NOTE For the HP Traditional PCL 5e print driver and all Windows NT 4.0 print drivers, use
HP Web Jetadmin or the HP Driver Preconfiguration utility to create a silent installer.
NOTE If your system does not have Adobe Acrobat Reader 4.0 or later installed, clicking
any of the links to documentation that is provided in the portable document format (PDF) file
format opens a version of Adobe Acrobat Reader software that runs from the
HP LaserJet 9050 printing-system software CD. The Adobe Acrobat Reader software is not
installed on your computer and can only run while the printing-system software CD is in the
CD-ROM drive.
support. To increase productivity and get the most use from your HP LaserJet 9050 printer, view a
list of optional software programs that are available for installation and links to HP Web sites. The
following options are available:
■Click hp web jetadmin to download HP Web Jetadmin software from the Web for a Web
browser-based network-management tool.
■
Click supplies for information about ordering HP LaserJet 9050 printer supplies.
■Click product information for HP LaserJet 9050 printer support information and updates.
■Click hp.com to go to the HP home Web page for information about products and services,
support, drivers, and HP online stores.
Installer features
The common Windows installer is designed to provide a simple and consistent installation method for
the product. The common installer is available for the Windows 98, Windows Me, Windows 2000,
Windows XP, and Windows Server 2003 operating systems.
81 Purpose and scope
The common Windows installer offers the following features:
■The HP LaserJet 9050 printing-system software CD features an interactive software interface.
HP LaserJet 9050 printing-system software CD for Windows systems.
See
■Network connection is integrated so that you can install drivers and connect to a networked
product in a single process.
■The selection dialog box sets the operating-system language as the default language (for
Windows 98, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 only). You
can use the installer to select any of the available languages on the HP LaserJet 9050 printingsystem software CD.
The HP LaserJet 9050 printing-system software CD also includes the following features:
■The HP LaserJet Uninstaller Utility
■The HP Customization Utility for custom installations
■The HP Toolbox
All of the Windows system components are installed by using the HP LaserJet 9050 printing-system
installer. The installer automatically reads your language of choice and your operating system. You
can select the type of installation that you prefer: Typical Installation or Custom Installation.
Installable print drivers
This section provides information about the various installable print drivers that are available either
on the HP LaserJet 9050 printing-system software CD or from the HP Web site.
HP PCL 5e, HP PCL 6, and HP PS emulation drivers
The following drivers are available for the HP LaserJet 9050 printer:
Purpose and scope
■The HP Traditional PCL 5e Driver for Windows 98, Windows Me, and Windows NT 4.0.
■The HP Traditional PCL 6 Driver for Windows 98, Windows Me, and Windows NT 4.0.
■The HP Traditional PS Emulation Driver for Windows 98, Windows Me, and Windows NT 4.0.
■The HP PCL 6 Unidriver, HP PCL 5e Unidriver, and PS Emulation Unidriver for Windows 2000,
Windows XP, and Windows Server 2003.
All of the drivers provide access to the paper-handling and print-quality features, and are described
in chapters 3 and 4 of this reference document.
NOTE If you select a Typical Installation during installation of the printing-system software,
the HP PCL 6 driver is installed by default.
Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and
Windows Server 2003 driver versions
The HP LaserJet 9050 PCL 6 and PCL 5e print drivers support Windows 98, Windows Me,
Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems. The
HP LaserJet 9050 PS Emulation Driver software provides postscript feature support for the
HP LaserJet 9050.
Printing-system software CD9
Purpose and scope
If you are using an HP traditional driver, you can view the print driver version number by clicking the
HP logo in the lower-left corner of the following HP traditional PCL 6 or HP traditional PCL 5e driver
tabs:
■Finishing
■Output
■Effects
■Paper
■Job Storage
■Basics
If you are using an HP unidriver in Windows 2000, Windows XP, or Windows Server 2003
environments, follow these steps to find driver-version information:
1Click Start.
2Click Settings.
3Click Printers (or Printers and Faxes in Windows XP and Windows Server 2003).
4Right-click the printer icon.
5Click Properties.
6Click the About tab.
Macintosh and Macintosh-compatible system-driver versions
The HP LaserJet 9050 product printing solution for Macintosh is composed of the Print Center for
OS X and the Apple LaserWriter driver for OS 9, which are provided with the operating system, and
HP-created PPD files. The driver uses these files to determine the features and postscript
commands that the product supports. Bidirectional support in AppleTalk connections supports
software autoconfiguration. The following are installable components:
■The HP LaserJet Installer for Mac OS 9, and Mac OS X.
■The HP LaserJet Screen Fonts Installer.
■SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS 9).
■LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X).
■The HP LaserJet Utility, an HP utility that is installed in the HP LaserJet folder of Mac OS 9. The
HP LaserJet Utility provides configuration and management support for postscript.
■Online Help, an HTML-based printer and utility help that can be viewed through a browser or in
the Macintosh OS Help Center (in English only).
■Install notes.
101 Purpose and scope
Additional driver availability
All drivers on the printing-system CD are also available on the Web. The following drivers are only
available on the Web:
■UNIX model scripts. For further information about UNIX model scripts, go to
http://www.hp.com/
go/unixmodelscripts.
■
Linux drivers. For further information, go to
http://www.hp.com/go/linuxprinting.
■64-bit print drivers
■HP OpenVMS drivers
■OS/2 PS print driver
HP LaserJet documentation
This section describes the documentation that is available to users and administrators.
The following table lists the availability of HP LaserJet 9050 printing-system documentation by
operating system.
Table 1-3 Documentation availability
DocumentWindows 98
/Me
HP LaserJet 9050 Printer User Guide (.PDF file)xxxx
HP LaserJet 9050 Printer User Guide (.CHM file)xxxx
Windows NT
4.0
Windows 2000/
XP/Server 2003
Macintosh
Purpose and scope
HP LaserJet 9050 Series Printing System Install Notesxxx
HP Embedded Web Server Guidexxxx
HP Driver Preconfiguration Support Guidexxxx
HP Jetdirect Administrator's Guidexxxx
HP Device Installer Customization Wizardxxxx
Access to HP LaserJet documents depends on the type of document and its location. Some
documents can be opened from the installer CD Browser. Others are found on the software CD and
can be opened by navigating to the folder where they reside. Still others are available on the Web
Printing-system software CD11
Purpose and scope
through links in the installer CD Browser or CD folders. Documents are available in the following file
formats:
■Portable Document Format (.PDF). The HP LaserJet 9050 printing-system software CD
includes Adobe Acrobat Reader for viewing online documentation. If your system does not have
Adobe Acrobat Reader 4.0 or later installed, clicking any of the links to documentation that is
provided in the .PDF file format opens a version of Adobe Acrobat Reader software that runs
from the HP LaserJet 9050 printing-system software CD. The Adobe Acrobat Reader software is
not installed on your computer and can only run while the printing-system software CD is in the
CD-ROM drive.
■Compiled HTML (.CHM). When you click a documentation link to a .CHM document, a Microsoft
HTML Viewer opens the file on your computer screen. The .CHM files can reside either on the
printing-system software CD or on the Web.
■Hypertext Markup (.HTM). When you click a documentation link to an .HTM document, a Web
browser opens the file on your computer screen. The .HTM files can reside either on the printingsystem software CD or on the Web.
■Rich Text format (.RTF). This is a text file. You can navigate to .RTF files and open them in
Microsoft Word or Microsoft WordPad.
HP LaserJet 9050 Printer User Guide
The HP LaserJet 9050 Printer User Guide describes the basic features of the product.
To view this guide, click printer documentation in the installer CD Browser, and then click viewuser guide. The guide opens as a Windows Help file (.CHM file). This readable, onscreen version of
the guide is provided in accordance with the Americans with Disabilities Act (ADA).
The screen-readable version (.CHM) of the User Guide for the HP LaserJet 9050 printer is also
available on the HP LaserJet 9050 printing-system software CD. To open the guide from the
software CD, navigate to the <language> folder for your language, and then open the Manuals
folder. In that folder, open the file that has this file name:
■LJ9050_USE_XXWW.CHM
NOTE The "XX" in the file name varies for each language. For instance, the file name for the
French version of the guide is LJ9050_USE_FRWW.CHM
To print the User Guide, click printer documentation in the installer CD Browser, and then click
print user guide. The guide is provided as a .PDF file, which you can print.
This document is also available on the software CD. To open the .PDF version of the guide, navigate
to the <language> folder for your language, and then open the Manuals folder. In that folder, open
the file that has the following name:
■LJ9050_USE_XXWW.PDF
NOTE The "XX" in the file name varies for each language. For instance, the file name for the
French version of the guide is LJ9050_USE_FRWW.PDF
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
121 Purpose and scope
HP LaserJet 9050 Series Printing System Install Notes
The HP LaserJet 9050 Series Printing System Install Notes is a document (in .HTM format) that
contains important information about product features, instructions for installing the printing-system
software, and technical assistance.
To view this file from the software CD, click printer documentation on the main screen of the
installer CD Browser, and then click install notes.
You can also open the file by inserting the software CD into the CD-ROM drive and navigating to
<language>. In that folder, open the file that has the following file name:
■LJ9050_INSTALL-NOTES_XXWW.HTM
NOTE The "XX" in the file name varies for each language. For instance, the file name for the
French version of the document is LJ9050_INSTALL-NOTES_FRWW.HTM.
When you have the file open in a text editor (such as NotePad or WordPad), you can click File and
then click Save As to save a copy of the file to another location.
HP Embedded Web Server Guide
The HP Embedded Web Server Guide (in .PDF format) provides information about device status,
settings, and networking for the HP LaserJet 9050 printer.
To view this guide, click printer documentation on the main screen of the installer CD Browser, and
then click embedded web server guide.
Purpose and scope
You can also gain access to the HP Embedded Web Server Guide by inserting the software CD into
the CD-ROM drive, navigating to the <language> folder for your language, and then open theManuals folder. In that folder, open the file that has the following file name:
■EWS8_USE_XXWW.PDF
NOTE The "XX" in the file name varies for each language. In French, the file name is
EWS8_USE_FRWW.HTM.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
HP Driver Preconfiguration Support Guide
The HP Driver Preconfiguration Support Guide is a guide (in .PDF format) for preconfiguring drivers
in network environments.
To view this guide, insert the software CD into the CD-ROM drive, navigate to english, and then
open the Manuals. In that folder, open the file that has the following name:
■PRECONFIG_SUPPORT_ENWW.PDF
NOTE The HP Driver Preconfiguration Support Guide is available only in English on the
software CD.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
Printing-system software CD13
Purpose and scope
HP Jetdirect Administrator's Guide
The HP Jetdirect Administrator's Guide is a network administrator's guide (in .PDF format) that
contains information about connecting the product directly to a network.
To view this guide, click printer documentation on the main screen of the installer CD Browser, and
then click hp jetdirect guide.
You can also gain access to the HP Jetdirect Administrator's Guide by inserting the software CD into
the CD-ROM drive, navigating to the <language> folder for your language, and then open the
Manuals folder. In that folder, click the following file name to gain access to the guide:
■HPJDIAG_XXWW.PDF
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
HP Device Installer Customization Wizard
The HP Device Installer Customization Wizard (in .HTM format) provides network administrators with
information about pre-selectable options and installation settings for the Installer Customization
Wizard.
NOTE The "XX" in the file name varies for each language. In French, the file name is
HPJDIAG_FRWW.PDF.
You can gain access to the HP Device Installer Customization Wizard by inserting the software CD
into the CD-ROM drive and navigating to the <language> folder for your language. In that folder,
open the file that has the following file name:
■CUSTOMIZATION_README_XXWW.RTF
NOTE The file name is the same for all languages. The document itself has been localized.
To open the French version of the document, for instance, navigate to the francais folder.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
141 Purpose and scope
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