Reproduction, adaptation or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
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services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
EWS v. 8.0
Edition 1, 6/2004
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated.
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corp.
iiENWW
Contents
1 Overview
What is an embedded Web server? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
My Service Provider and My Service Contract. . . . . . . . . . . . . . . . . . . . . 43
Index
iv ContentsENWW
1
Ov erview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, in much the same way
that an operating system, such as Microsoft® Windows®, provides an environment in which
programs can run on your computer. A Web browser, such as Microsoft Internet Explorer, Apple
Safari, or Mozilla, can show output from a Web server.
An embedded Web server (EWS) resides on a hardware product (such as a printer) or in the
firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that
anyone who has a network-connected computer and a standard Web browser can open and
use. No special software needs to be installed or configured.
With the HP Embedded Web Server, you can view product status information, change settings,
and manage the product at your computer.
NoteIn this guide, the terms “product” and “device” are used interchangeably. When products or
devices are discussed in this guide, the information pertains to HP LaserJet printers, unless
otherwise noted. For specific information about the features that your printer supports, see the
documentation that came with your product.
ENWWWhat is an embedded Web server? 1
Features
You can use the HP Embedded Web Server to view product and network status and to manage
printing functions from your computer, rather than at the product control panel. With the
HP Embedded Web Server, you can perform these tasks:
●View control-panel messages and product-status information.
●Determine the remaining life for all supplies and configure specific ordering information for
supplies.
●Gain access to the product's technical support page.
●Gain access to specific support for recent product events.
●Add or customize links to other Web sites.
●View and change product configuration, such as tray configurations.
●View and change network configuration.
●View and print information pages, such as the Configuration page.
●Receive alerts about product events, such as when the product is low on supplies, through
e-mail.
●Select the language in which to display the HP Embedded Web Server screens.
●Print to an HP product without having to install the product printer driver.
●Conserve energy by scheduling the product sleep delay so that the product will go into sleep
mode after a period of time of not being used.
●Schedule wakeup times for each day so that the product has finished initializing and
calibrating by the time it is to be used.
●Send product configuration and supplies usage information periodically to your service
provider.
Additional features with a permanent storage de vice
If you have a permanent storage device installed in your product, such as a hard disk, you can
view, set up, and retain additional information.
●Alerts. Set up fo ur d ifferent desti nat ion list s , w ith up to 20 re cip ient s on ea ch of the f o ur li sts .
(Without the permanent storage device, you can send alerts to only four e-mail addresses.)
●Other Links. Add up to five additional links to the Web sites of your choice. (Without the
extra storage, you can add one additional link.)
A hard disk might be installed in your product, depending on the product model. If your product
does not have a hard disk, you might be able to order one. For more information, see the user
guide that came with your product, or go to:
HP Web Jetadmin is a Web-based system management tool that you can use with a Web
browser. The HP Embedded Web Server and HP Web Jetadmin work together to meet all of your
product-management needs. You can use the software to install and manage networked
products effectively. Network administrators can manage networked products remotely, from
practically anywhere.
The HP Embedded Web Server provides a simple, easy-to-use solution for one-to-one product
management in environments that have a limited number of products. Howev er, in environments
that have several products, you might want to use HP Web Jetadmin to manage groups of
products. With HP Web Jetadmin you can discover, manage, and configure multiple products
simultaneously.
HP Web Jetadmin is available from HP online support (http://www.hp.com/go/webjetadmin
).
2 OverviewENWW
System requirements
In order to use the HP Embedded Web Server, you must have the following components:
●A supported Web browser. EWS-supported Web browsers include (but are not limited to) the
following:
• Konqueror 3.0 or later
• Microsoft Internet Explorer 6.0 or later
• Mozilla 1.0 (and Mozilla deriv atives)
• Netscape Navigator 6.2 or later
• Opera 7.0 or later
• Safari 1.0 or later
●A transmission control protocol/Internet protocol- (TCP/IP-) based network connection.
●An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the
product.
Opening the HP Embedded Web Server
Use the following procedure to open the HP Embedded Web Server.
NoteYou cannot view the HP Embedded Web Server screens from outside of a firewall.
1Open a supported Web browser.
2In the Address or Go to field, type the Internet protocol (IP) address that is assigned to the
product (for example, http://192.168.1.1) or the host name (for example, npi[XXXXXX] or a
configured host name such as http://www.[your_server].com).
If you do not know the IP address for the product, you can find it on the Configuration page. See
the user guide that came with your product to see how to print a Configuration page at the
control panel.
Login and logoff
The HP Embedded Web Server (EWS) has screens that can be used to view product information
and change configuration options. The screens that appear, and the settings on them, vary
according to how you gain access to the EWS: as a general user, an information technology (IT)
administrator, or a service provider. These passwords can be customized by an IT administrator
or a service provider.
In a password-protected HP Embedded Web Server, only the Information tab is available to
users who do not log in by using the password. If no password has been set (which is the
default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain
access to the protected HP Embedded Web Server tabs (Settings and Networking).
NoteFor information about changing passwords as an IT administrator, see “Security” on page 31. If
you are a service provider, see your product service guide.
To log in as an administrator
Use the following procedure to log in to the HP EWS as an administrator.
ENWWSystem requirements 3
1After you open the EWS, click the Log In link in the upper-right corner of the screen.
The Enter Network Password dialog box appears, as shown in the following illustration.
The appearance of the login screen might vary, depending on your operating system and
browser.
2Type admin for the user name, type your password, and then click OK.
To log off as an administrator
Use the following procedure to log off.
1Click the Log Off link.
2To complete the logoff, close the browser.
CAUTIONIf you do not close the browser, the connection to the product EWS continues to run and could
pose security risk s.
4 OverviewENWW
Navigating through the HP Embedded Web Server
To navigate through the HP Embedded Web Server screens, click one of the tabs (such as
Information or Settings), and then click one of the menus on the navigation bar that is located
on the left side of the screen.
The following illustration and table provide information about the EWS screens.
NoteThe appearance of the EWS screens might differ from the illustrations in this user guide,
depending on the product features and the settings that your IT administrator has established.
1
2
3
4
Callout EWS screen
feature
Product name
1
and IP address
TabsInformation tabView information about the pro duc t.
2
MenusDifferent on each
3
Other Linkshp instant
4
Log In/Log Off Different for each
5
6
DescriptionMore information
View the product name and Internet protocol (IP)
address.
See “Viewing product status from the
You cannot configure the product
using the screens on this tab.
Settings tabUse the features on this tab to
configure the product.
Networking tabView network status and configure
the product network card.
Click a tab to show the menus.
tab
Connect to a set of Web resources
support
Order SuppliesUse the Internet to order genuine
Product Support Use product-specific help from the
type of user
that help solve problems and
describe the additio nal services that
are available for your HP product.
HP supplies for your HP product.
HP Web site to solv e a problem.
Log in as an IT administrator or
service provider.
Information screens” on page 7.
See “Configuring the product from the
Settings screens” on page 19.
See “Managing network operation from the
Networking screens” on page 39.
●See “Using the Other Links as a
resource” on page41.
●See “hp instant support” on page 4 2.
●See “Product Support” on page 43.
●See “My Service Provider and My
Service Contract” on page43.
See “Login and logoff” on page 3.
5
ENWWNavigating through the HP Embedded Web Server 5
Callout EWS screen
feature
ScreenDifferent on each
6
DescriptionMore information
Click a menu to show a screen.●See “Viewing product status from the
menu
Information screens” on page 7.
●See “Configuring the product from the
Settings screens” on page 19.
●See “ Ma nag ing network operation from
the Networking screens” on pag e39.
6 OverviewENWW
Viewing product status from the
2
Information screens
The Information screens are for informational purposes only; you cannot configure the product
from these screens. To configure the product through the EWS, see “Configuring the pr oduct
from the Settings screens” on page 19.
The following are the Information screens:
●Device Status (page 8)
●Configuration Page (page 10)
●Supplies Status (page 12 )
●Event Log (page 13)
●Usage Page (page 14)
●Device Information (page 15)
●Control Panel (page 16)
●Print (page 17)
NoteSome products do not support all of these screens.
ENWW7
Device Status
Use the Device Status screen to view the current status of the product. The following illustration
and table describe how to use this screen.
1
2
3
4
5
6
7
8
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Naviga ting thro ugh the H P Emb edd ed Web
1
StatusShows the product status (the same information that appears on the
2
Control-panel buttonsUse these control-panel buttons just as you would at the product. To
3
SuppliesShows the perc entage of life remaining for each supply.
4
Supplies DetailsOpens the Supplies Status screen, where you can view information
5
Server” on page 5.
control-panel displ ay).
select which control-panel buttons appear on this screen, go to the
Security screen on the Settings tab.
about product supplies.
8 Viewing product status from the Information screensENWW
Callout Area on the screenInformation or capability that the area provides
MediaShows the status and configuration information for the input trays and
6
Change SettingsOpens the Other Settings screen, where you can change the
7
CapabilitiesLists components that are installed in the product.
8
output bins.
paper-type settings.
ENWWDevice St atus 9
Configuration Page
Use the Configuration Page screen to view current product settings, help troubleshoot printer
problems, and verify the installation of optional accessories such as dual inline memory modules
(DIMMs) or paper-handling devices. The following illustration and table describe how to use this
screen.
1
2
3
4
5
6
Note: See the table on the
following page for
descriptions of the callouts
in this illustration.
10 Viewing product status from the Information screensENWW
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Na vigating th rough the HP Emb edded
1
Printer InformationLists the serial number, version numbers, and other information
2
Installed Personalities and
3
Options
MemoryLists the memory information, PCL Driver Work Space (DWS),
4
SecurityLists the status of the control-panel lock and disk write-protect
5
Paper Trays and OptionsLists the size and type of media that is specified for each of the
6
Web Server” on page 5.
for the product.
Lists all of the printer languag es that are insta lled (such as printer
command language [PCL] and PostScript® [PS]), and lists
options that are installed in each DIMM slot and EIO slot.
and resource saving information.
options.
trays in the product. If a duplexer or any paper-handling
accessories are insta lled o n the pr odu ct, information about thos e
devices is also lis ted here.
ENWWConfiguration Page 11
Supplies Status
The Supplies Status screen shows more detailed supplies information and provides part
numbers for genuine HP supplies. (It is helpful to have the part numbers available when ordering
supplies.) The following illustration and table describe how to use this screen.
1
3
4
2
5
Callout Area on the screen Information or capability that the area provides
EWS tabs and menus For more information, see “Navigating through the HP Embedded Web
1
Order Supplies linkUse this feature to connect to a Web page that facilitates online
2
Black Printer Cartridge Shows the blac k cartridge part number , st ates whet her or not the Toner
3
Maintenance KitI ndicates the perc entage of the main tenance kit tha t has been used an d
4
StaplesLists the Staples status (OK or OUT). Staple stat us appears only when
5
Server” on page 5.
ordering of supplies from a reseller of your choice.
Low status has been reached, and provides the number of pages that
have been printed since the Toner Low status was reached.
the HP part numbers.
a finishing device is installed.
12 Viewing product status from the Information screensENWW
Event Log
1
The Event Log shows the most recent product events, including jams, service errors, and other
printer errors. The following illustration and table describe how to use this screen.
2
4
53
6
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Navigating through the HP E mbe dd ed
1
NumberLists the order in which the errors occur red. The last error to occur
2
Page Coun tLists the number of pages that had been printed from the product
3
EventShows the internal event code for each event.
4
Description or PersonalityShows a brief description of some events.
5
Product Support linkProvides access to the HP support Web site for product-specific
6
Web Server” on page 5.
has the highest number.
when the error occurred.
troubleshooting information.
ENWWEvent Log 13
Usage Page
The Usage Page screen gives a page count for each size of media that has passed through the
product, as well as the number of duplexed pages. The total is calculated by multiplying the sum
of the print count values by the Units value.
The information on this screen can be used to determine how much toner or paper to keep on
hand. The following illustration and table describe how to use this screen.
1
2
4
3
Note: See the table on the
following page for
descriptions of the callouts
in this illust ration.
14 Viewing product status from the Information screensENWW
5
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Na vigating th rough the HP Emb edded
1
Usage Totals (equivalent)Indicates the types of pages that have been printed, the number
2
UnitsA unit is equal to a standard A4-size (letter-size) page. All other
3
Print Modes & Paper Path
4
Usage (actual)
Historical Printer CoverageIndicates the average amount of toner that is used on each
5
Device Information
The Device Information screen shows the product name, asset number, company name, contact
person, product location, and the product's IP address, name, model, and serial number.
The product name, asset number, company name, contact person, and product location can be
configured from the Device Information screen, which is located on the Settings tab.
Web Server” on page 5.
of single-sided pages that have been printed, the number of
duplexed pages that have been printed, and the total number of
pages that have been printed.
page sizes are referenced in relation to this standard size. A
A4-size (lett er-size) page printed on both sides co unts as 2 units.
Indicates the different print modes that have been used for color
and monochrome (black-and-white) print jobs .
printed page.
ENWWDevice Information 15
Control Panel
For products that have a control panel, the Control Panel screen shows the product
control-panel display as if you were standing at the product. Because this view shows the
product status, it can help you troubleshoot problems with the product.
NoteThe appearance of the screen might vary, depending on your product.
16 Viewing product status from the Information screensENWW
Print
You can use this screen to print one file at a time from a product that supports the HP Embedded
Web Server. This feature is especially useful if you are a mobile user, because you do not have
to install the product’s printer driver in order to print—you can print anywhere at any time.
You can print print-ready files, such as documents that have been generated by using a “print to
file” driver option. Print-ready files commonly have file name extensions such as .PRN (Windows
Print Ready File), .PCL (Printer Control Language), .PS (PostScript), .PDF (Adobe Portable
Document Format), and .TXT (text).
The following illustration and table describe how to use this screen.
NoteThe Print screen (and the Print menu on the left) is available only if it has been configured to
appear on the Security tab. For more information, see “Security” on page 31.
1
2
3
4
Callout Area on screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Na vigating th rough the HP Emb edded
1
Device StatusShows the product status (the same information that appears on
2
Option 1Prints a file that is loca ted on y o ur lapto p , co mputer, or a ne tw ork
3
Option 2Prints a file that you can gain access to over your intranet.
4
Web Server” on page 5.
the Device Status screen and the control-panel display).
file server.
ENWWPrint 17
Printing a file from the Print screen
Use the following steps to print a file from the Print screen.
1Select the file that you want to print by using one of the following options:
•
Click the button under Option 1 to browse to a file that you want to print.
-or-
•
Type the address (beginning with “http://”) in the Address field (under Option 2) to prin t a
file that is available over your intranet.
2
Click Apply.
18 Viewing product status from the Information screensENWW
Configuring the product from
3
the Settings screens
Use the screens on the Settings tab to configure the product from your computer. The following
are the Settings screens:
●Configure Device (page 20)
●E-mail Server (page 21)
●Alerts (page 23)
●AutoSend (page 29)
●Security (page 31)
●Edit Other Links (page 32)
●Device Information (page 34)
●Language (page 35)
●Date & Time (page 36)
●Wake Time (page 37)
NoteSome products do not support all of these screens.
ENWW19
Configure Device
You can use the Configure Device screen to print product information pages and configure the
product remotely. The following illustration, table, and example procedure describe how to use
this screen.
If your product has a control-panel display, these menus are similar to the menus that are
available at your product control panel. Some of the product control-panel menus are not
available from the HP Embedded Web Server.
See the documentation that came with your product for more information about the different
menus that your product supports.
1
2
3
Callout Area on the screen Information or capability that the area provides
EWS tabs and menus For more information, see “Navigating thr ough the HP Embedded Web
1
Select A MenuINFORMATION menuPrint product information pages, which
2
Plus signClick the plus sign () next to a menu, or click the menu itself, to see
3
Server” on page 5.
provide details about the product and its
configuration.
PAPER HANDLING
menu
CONFIGURE DEVICE
menu
DIAGNOSTICS menuPrint the event log, perform a paper-path
the submenus or subentries.
Set the type of media that is in each tray.
Configure the product to affect the product
behavior. For example, you can configure
product personality settings from this
menu, such as print-qual ity settings or
destination bins.
test, configure the output bin and duple x ing
mode, and set t he number of c opies.
20 Configuring the product from the Settings screensENWW
Using the menus on the Configure Device screen
The following procedure is provided only as an example. Similar procedures can be used to set
other menu items.
Follow these steps to select a different default paper size (example procedure).
1Click PAPER HANDLING.
2Select Letter from the list, and then click Apply to save the change.
NotePrinter drivers and software programs frequently override selections that are made on the
Printing menu and the Paper Handling menu. For more information, see the user guide that
came with your product.
Any changes are reflected on the Printer Status screen, the Configuration Page screen, and the
Paper Handling menu.
E-mail Server
Use the E-mail Server screen to configure e-mail settings for outgoing and incoming e-mail. Use
the settings on this screen to send and receive e-mail messages, including product alerts. The
following illustration, table, and procedures describe how to use this screen.
1
2
3
4
Callout Area on the screen Information or capability that the area provides
EWS tabs and menus For more information, se e “Navigating throu gh the H P Emb edded Web
1
Outgoing e-mailConfigure outgoing e-mail if you intend to use the Alerts or AutoSend
2
Server” on page 5.
features. For more information, see “Using the Alerts screen with a
product” on page 24.
ENWWE-mail Server 21
Callout Area on the screen Information or capability that the area provides
Device E-mail Address This is the product’ s e-mail add ress that appears in product ale rts. This
3
Incoming e-mail (not
4
required for E-mail
Alerts)
is not the e-mail address that you want to use when sending
commands to the product. See “Sending e-mail commands to the
product” on page 28.
Configure incoming e-mail if you intend to request information pages
from the product by usi ng e-mail messages . For more information, see
“Sending e-mail commands to the product” on page 28.
Configuring outgoing e-mail
You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.
1Gather the following information. (Your organization’s network or e-mail administrator
typically provides the information that is required to configure outgoing mail.)
• The IP address of the simple mail transfer protocol (SMTP) mail server on your network.
The EWS uses the SMTP server IP address to relay e-mail messages to other
computers.
• The e-mail domain name suffix that is used to address e-mail messages within your
organization.
2Select the Enable Outgoing E-mail check box.
3Type the SMTP server IP address in the SMTP Server text box.
4Type the domain name, and then click Apply to save the changes.
Configuring incoming e-mail
You should configure incoming e-mail if you intend to request information pages from the
product by using e-mail messages. For more information, see “Sending e-mail commands to the
product” on page 28.
1Establish a Post Office Protocol 3 (POP3) mailbox account for the product on a mail server
within your organization’s network.
Each POP3 account requires a username and a password. The username combined with
the product’s domain name (which is specified in the outgoing mail configuration) is the
e-mail address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address is
“product@hp.com”.
NoteEach product that is configured for incoming mail must have its own POP3 mailbox account on
your network’s e-mail server.
The POP3 mailbox accounts are typically configured by your organization’s network or e-mail
administrator.
2Select the Enable Incoming E-mail check box.
3Type the IP address of the POP3 mail server in the POP3 Server text box.
4Type username and password for the product’s mailbox account, and then click Apply to
save the changes.
22 Configuring the product from the Settings screensENWW
Alerts
o
From the Alerts screen, IT administrators can set up the product to send problem and status
alerts to anyone through e-mail messages. When this function is configured, alerts are
automatically triggered about supplies and paper-path status, as well as for service and advisory
information. More than one individual can receive alerts, with each person receiving only specific
alerts. For example, an administrative assistant might be responsible for ordering toner or fixing
jams, and could receive advanced warning when toner is low or a jam occurs. Similarly, the longlife supplies might be handled by an external service provider, who could receive alerts about
performing product maintenance, loading the front or rear stapler, and similar needs.
With a permanent storage device installed, such as a hard disk, you can create up to four
different destination lists, with up to 20 recipients on each list. (Without the permanent storage
device, you can send alerts to only four e-mail addresses.) The following example is for a
product that has a permanent storage device installed. If a permanent storage device is installed,
you can edit, test, and delete destinations and destination lists.
The following illustration, table, and procedures describe how to use this screen.
NoteIn order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail, see
“Configuring outgoing e-mail” on page 22.
1
2
34 5
453
ote: See the table on the
llowing page for
escriptions of the callouts
this illustration.
ENWWAlerts 23
6
Callout Area on the screenInformation or capability that the area provid es
EWS tabs and menusFor more information, see “Navigating t hrough the HP Embed ded
1
Destination list summaryLists the current selections for each destination.
2
Edit Click this button to make changes to the destination or
3
Test Click this button to send a test alert to the destination or
4
DeleteClick this button to delete the destination or destination list.
5
New Destination ListClick this button to define the settings for a new destination list
6
Web Server” on page 5.
destination list.
destination list.
for alerts.
Using the Alerts screen with a product
This section contains information about these alerts features:
●“To configure alerts” on page 24
●“To test the configuration of a destination list” on page 27
●“To delete destinations and destination lists” on page 28
To configure alerts
With a permanent storage device installed, you can set up four different lists, with up to 20
recipients on each list. Without a permanent storage device, you have room for only four e-mail
addresses.
1Do one of the following:
• To create a new destination list, click New Destination List.
-Or-
• To modify an existing destination list, click Edit next to the list that you want to modify.
24 Configuring the product from the Settings screensENWW
If a permanent storage device is installed, the screen that appears looks similar to the
following illustration .
2For products that have permanent storage devices installed, type a name in the List Name
field, such as Service or Supplies. (If you do not have a permanent storage device, continue
to step 3.)
3Type the e-mail addresses for people who you want to receive alerts. In large environments,
system administrators can route e-mail addresses to list servers, uniform resource locators
(URLs), and mobile devices for expanded alerts. Add multiple destinations by separating
each destination with a comma or semicolon.
4Select the check box for the alerts that you want to be sent with this destination list. (To see
all of the alerts that are available for the product, click Show All Alerts.)
ENWWAlerts 25
5Where applicable, set the threshold value for the individual alerts.
The threshold value for service alerts and for the paper-path alerts is a user-specified
number of minutes. This is the amount of time that an event will be ignored before an e-mail
alert message is sent. For example, you might want to set the threshold value for the “Tray
Open” alert to 10 minutes to allow someone to close the tray after loading the tray or clearing
a jam.
6Select the attachments that you want to be included with your e-mail alert messages. These
attachments can include Supplies Status Page, Usage Page, Configuration Page, Event Log
Page, and XML Data. (Go to the Information tab to see examples of the pages.) The XML Data option should be selected if one of the destinations you have chosen to receive alerts is
an automated computer system. Each item that you select will be attached to the e-mail. For
example, if you select Usage Page and Event Log Page, you will receive one e-mail
message with two attachments, one for each selection. If you also select the XML Data
option, you will receive one e-mail message with three attachments—one attachment for the
Usage Page in HTML, one for the Event Log in HTML, and a third consisting of instant
support information in a text file attachment that has an .XML extension.
7Click Apply to save the information.
8Repeat steps 1 through 7 for each additional list or destination.
NoteTo test the configuration of a destination list, see “To test the configuration of a destination list”
on page 27.
26 Configuring the product from the Settings screensENWW
To test the configuration of a destination list
Use the following procedure to test the destination list configuration.
1Click the Test button next to the destination list that you want to test.
The following window appears. (This illustration shows the screen from a system that has a
permanent storage device installed. If no permanent storage device is installed, only one
destination can be tested from this window.)
2If you have a permanent storage device installed, select the destinations that you want to
test.
3The return address is the product’s e-mail address. Type your e-mail address in the Return
Address box if you would like to receive messages about any errors that are generated from
the test alert (for example, to be notified of an incorrect destination address).
4If applicable, type additional information that you would like to appear at the beginning of the
e-mail alert message in the Your Notes (optional) text field.
5Click OK.
ENWWAlerts 27
To delete destinations and destination lists
You can delete a destination or destination list by clicking the Delete button next to the
destination or destination list that you want to delete. Click OK to confirm the deletion.
Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When
outgoing and incoming mail are configured, the product can attach information pages, such as
the Supplies Status page or the Configuration page, to e-mail messages. You can use this
feature to solve a problem or check the status of supplies.
To request information pages by using an e-mail message
When composing a message to the product, you must format the To, From, and Subject fields
correctly in your e-mail program.
1Make outgoing and incoming e-mail functions available by following the instructions that are
listed in this chapter. (For more information, see “E-mail Server” on page 21.)
2From your e-mail program, compose a message to the product by completing the following
steps:
a In the To field, type the product’s e-mail address. The username combined with the
product’s domain name (which is specified in the outgoing mail configuration) is the
e-mail address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address is
“product@hp.com”.
b Your e-mail program should automatically complete the From field with your return
e-mail address.
c In the Subject field, type the appropriate text for the format and page that you would like
to attach. You can request a Configuration page, a Supplies Status page, or an
AutoSend page. For example, if you would like to attach the Configuration page in
.HTML file format, type “this.configpage?configpage=email&format=html”.
3Click Send.
The product checks for new e-mail messages once every 3 minutes. When the product receives
the e-mail message, it generates a reply and sends the requested information back to the
sender's e-mail address (as specified in the From field of the original e-mail message).
NoteDepending on delays in the network and your organization’s mail server, a response might take
from 1 minute to several hours to arrive in your e-mail program’s Inbox.
If the To, From, and Subject fields are not correctly formatted in your e-mail message, the product
does not send a message in response.
28 Configuring the product from the Settings screensENWW
AutoSend
1
Use the AutoSend screen to send product-configuration and supplies-usage information
periodically to your service provider. This feature establishes a relationship with Hewlett-Packard
Company or another service provider to provide you with services that include, but are not
limited to, toner replacement, pay-per-page contracts, support agreements, and usage tracking.
The following illustration, table, and procedure describe how to use this screen.
With a permanent storage device installed, such as a hard disk, you can add up to twenty e-mail
addresses. (Without the permanent storage device, you can add one e-mail address.) The
following example is for a product that does have a permanent storage device installed.
2
3
4
5
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Na vigating th rough the HP Emb edded
1
Enable AutoSendSelect this check box to turn on the AutoSend feature.
2
Send every [interval]Select the interval at which you want the product to send the
3
E-Mail destinationsSave a list of up to 20 e-mail addresses to receive the
4
Web Server” on page 5.
product configuration and supplies usage information to the
destinations that are configured in the E-Mail destinations field.
product-configuration information. Each e-mail address can be
up to 50 characters long.
6
ENWWAutoSend 29
Callout Area on the screenInformation or capability that the area provid es
Send to HPSelect this check box to send device configuration and supplies
5
TestClick this bu tton t o save y our setti ngs a nd to sen d t he in f ormation
6
status information to HP on a regular basis. The information will
be sent to an HP e-mail address (for example,
myprinter@hp.com) in a text-based file with an .XML file
extension. This file will be created in English.
To view more information about how HP treats the information
that is sent by AutoSend, click Hewlett-Packard Online Privacy Statement.
immediately, so that you can make sure that the recipient
receives the messages.
To turn on the AutoSend feature
Use the following procedure to make the AutoSend feature available.
1Make outgoing and incoming e-mail functions available by following the instructions that are
listed in this chapter. (For more information, see “E-mail Server” on page 21.)
2Select the Enable AutoSend check box.
3Click an option to specify the interval at which you want the product to send the
product-configuration and supplies-usage information to the e-mail recipients (determined in
the next step), and then type the number of days, weeks, months, or pages printed.
4For products with permanent storage devices installed, configure up to 20 destination e-mail
addresses, using the format that appears on the screen. (If you do not have a permanent
storage device, you can configure one e-mail address.)
5To send device configuration and supplies status information to HP, select the Send to HP
check box.
6Click Apply.
30 Configuring the product from the Settings screensENWW
Security
1
The following illustration and table describe how to use this screen.
2
3
4
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Navigating throug h the HP Embedded
1
Set PasswordSet an administr ator pas sword to control who can gain access to
2
Print PageSelect to make the Print Page screen available in the
3
Display On Device Status
4
Page
Web Server” on page 5.
the EWS Settings and Networking tabs . After the pass wo rd has
been set, users a re pr ompted to typ e a pas s wo rd whe n the y c lic k
the Log In link. For more information, see “Login and logoff” on
page 3.
Information tab.
Select the control-panel buttons that you want to appear on the
Device Status screen (on the Information tab).
ENWWSecurity 31
Edit Other Links
Use the Edit Other Links screen to add or customize up to five links to the Web sites of your
choice (see the following note). These links appear throughout the HP Embedded Web Server
screens, in the Other Links box beneath the left navigational bar. Three permanent links (hp instant support, Order Supplies, and Product Support) have already been established. The
following illustration, table, and procedures describe how to use this screen.
NoteWith a permanent storage device installed, you can add up to five additional links; without the
extra storage, you can add one additional link.
1
2
3
4
Callout Area on the screen Information or capability that the area provides
EWS tabs and menus For more information, see “Navigati ng thro ugh the HP Embedded Web
1
Add LinkAdd a user-defined link.
2
User-defined LinksLists the user-defined links that have been added. Use this area to
3
Server” on page 5.
delete links.
32 Configuring the product from the Settings screensENWW
Callout Area on the screen Information or capability that the area provides
Other Linkshp instant supportConnect to Web resources that help you to
4
Order SuppliesConnect to a Web page that facilitates
Product SupportGain access to specific product help from
My Service ProviderConnect to the home page of your service
My Service ContractConnect to a page that shows the terms
solve speci fic problem s and determine what
additional services are available for your
product. (Detailed information, including
serial number, error conditions, and status,
is forwarded to HP Customer Care.
Hewlett-Packard Company treats this
information as confid en tial .)
online ordering of supplies from a resel ler of
your choice.
the HP Web site.
provider. This link appears only if the
service provider has configured it.
and limits of you r se rvice cont ra ct. This li nk
appears only if the service provider has
configured it.
Adding a link
Use this procedure to add a link.
1Under Add Link, type the URL and the name of the link as you would like it to appear in the
HP Embedded Web Server.
2Click Add Link.
Removing a link
Use this procedure to remove a link.
1Under User-defined Links, select the link or links that you would like to remove.
2Click Remove Selected Link.
ENWWEdit Other Links 33
Device Information
Use the Device Information screen to provide a name of your choice for the product, assign an
asset number, and configure the company name, the person to contact about the product, and
the physical location of the product. The product IP address, product name, product model, and
serial number are also available on this screen.
NoteIf you make any changes on the Device Information screen, click Apply to save the changes.
The information that is typed here appears on the Device Information screen that can be opened
from the Information tab. It also appears in e-mail messages that are sent from the product.
This might be useful if you need to locate the product to replace supplies or fix a problem.
34 Configuring the product from the Settings screensENWW
Language
1
Use the Language screen to select the language in which the HP Embedded Web Server
screens appear. The following illustration and table describe how to use this screen.
2
3
4
CAUTIONSelecting View Pages in Printer Language or Select a Language changes the language for
everyone who uses the HP Embedded Web Server.
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusF or more information, see “Navigating through the H P Embedded
1
View Pages in Browser
2
Language
(this is the default)
View Pages in Printer
3
Language
Web Server” on page 5.
Use this feature to detect which language is selected for your
Web bro w ser. The HP Embedded We b Server screens appear i n
the same language.
Use this feature to detect which language is selected for the
product control panel. The HP Embedded Web Server screen
appear in the same la nguage.
Select A LanguageSelect the language for the HP Embedded Web Server screens
4
from these choices:
●English
●Francais (French)
●Deutsch (German)
●Italiano (Italian)
●Español (Spanish)
●Svenska (Swedish)
●Dansk (Danish)
●Norsk (Norwegian)
●Nederlands (Dutch)
●Suomi (Finnish)
●Português (Portuguese)
NoteThe default language is the language that the Web browser is currently using. If your browser
and control panel both use a language that is not available for the HP Embedded Web Server,
English is selected as the default.
If you make any changes on the Language screen, click Apply to save your changes.
ENWWLanguage 35
Date & Time
1
Use the Date & Time screen to update the product time. The following illustration and table
describe ho w to use this screen.
2
4
3
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more information, see “Navigating through the HP
1
Current Date and Current
2
Time
Date/Time FormatClick this button to open a screen where you can select the date
3
Get TimeClick this button to update the product date and time on the
4
Embedded Web Server” on page 5.
Shows the product date and time when the EWS was opened. If
either is incorrect, an IT administrator ca n change the
information at the product control panel.
and time format.
screen.
36 Configuring the product from the Settings screensENWW
Wake Time
1
An IT administrator can use the Wake Time screen to schedule product wakeups on a daily
basis. For example, the product can be set to wake up at 07:30, so the product has finished
initializing and calibrating and is ready to use by 08:00. The administrator only sets one wakeup
setting per day; however, each day can have a different wakeup setting. Additionally, to save
energy, the sleep delay can be set to turn the product off after a specific period of inactivity.
2
3
Callout Area on the screenInformation or capability that the area provides
EWS tabs and menusFor more inf ormation, se e “Navi gating thro ugh the H P Embedded
1
Wake TimeSelect one or more days on which to use the wakeup setting, and
2
Sleep DelaySet the amount of time the product is idle before it goes into
3
Web Server” on page 5.
then set the time the product is turned on each day.
Sleep Mode. When the product is in Sleep Mode, it uses less
energy.
ENWWWake Time 37
38 Configuring the product from the Settings screensENWW
Managing network operation
4
1
from the Networking screens
Overview
Use the Networking screens to configure and manage your product on your network. The
appearance and features of the Networking screens differ depending on the model and version
of your HP Jetdirect print server. The following screen is similar to what you might see when you
click Networking. From the left navigational bar, click the Networking menu for the screen that
you want to view.
2
3
Note: See the table on the
following page for
descriptions of the callouts
in this illust ration.
ENWWOverview 39
Callout Area on screenInformation or capability that the area provid es
EWS tabs and menusFor more information, see “Navigating through the HP Embedded
1
Select LanguageSelect the language fo r the Networking tab. The list of
2
HelpClick Help for more information about the options on the
3
Web Server” on page 5.
languages that are available in the Networking tab is not
identical to the li st of l anguag es th at are a vailable in the Settings
tab.
Networking tab.
Depending on your HP Jetdirect print server model and operating version, the following are
some tasks that you can perform from the Networking screens:
●Change network configuration settings for various types of network connections.
●Turn on or turn off printing protocols.
●Set up a support contact and support URLs.
●Set a password to control access to the printer and network configuration settings.
●Configure the security of your product through the use of passwords, access lists, and
management protocols.
●View general network status information, including network statistics that are stored on the
print server, for network troubleshooting or optimization.
●View protocol information for all supported network connections.
●Open the HP Jetdirect Configuration page.
●Set the frequency at which the HP Embedded Web Server checks the network status.
For more information about the Networking screens, see the following sources:
●Help. On each Networking screen, a Help link under Other Links provides a description of
the networking features and helpful tips for using them. Also, from the Help screen you can
gain access to additional help from the HP Web site.
●HP Jetdirect Print Server Administrator's Guide. This guide is normally available on the
software CD that came with your product. To download the most recent version of the guide
for your print server model, go to: http://www.hp.com/support/net_printing
.
40 Managing network operation from the Networking screensENWW
Using the Other Links as a
5
resource
The Other Links box contains three permanent links that provide quick access to
product-specific information, such as interactive troubleshooting and ordering information for
genuine HP supplies.
NoteYou can use the Edit Other Links screen on the Settings tab to add up to five customized links
to the Web sites of your choice. (With a permanent storage device installed, you can add up to
five additional links; without the extra storage, you can add one additional link.) These links appear
throughout the EWS screens, in the Other Links box beneath the left navigational bar. For more
information, see “Edit Other Links” on page 32.
ENWW41
hp instant support
Hewlett-Packard Company offers hp instant support, an Internet-based support system that
collects diagnostic information from your product and matches it with the HP information
database. At hp instant support, you can find intelligent solutions that help you resolve problems
quickly and easily.
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard
Company when you click hp instant support. The hp instant support Web site reads the product
data to analyze the product’s current status. The Web site creates a customized Web page that
appears in the browser window and contains easy-to-follow text and visual aids. The hp instant
support Web site also directs you to additional services that are available for your product.
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the
information (for example, the serial number, error conditions, and product status) that will be
forwarded. Hewlett-Packard treats this information as confidential.
Information you can get from hp instant support
The hp instant support Web site provides these tools for troubleshooting and for maintenance:
●Firmware and software updates.
●Troubleshooting for recent events that are listed on the Event Log. For example, the product
might show a jam as the most recent event listed in the event Log. The hp instant support
Web site detects the event and provides troubleshooting information for the jam.
●Support packs.
●Product documentation, such as user guides and getting started guides.
Order Supplies
The Order Supplies link connects you to a Web page that facilitates your online ordering of
supplies from a reseller of your choice. The supplies that you need are preselected. You can
change quantities or select additional items. Your items are added to the shopping cart, ready for
checkout, ensuring that the correct supplies are ordered through your selected reseller.
42 Using the Other Links as a resourceENWW
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive
menu of support resources that business people need. From this Web page, you can accomplish
these tasks and more:
●Find a list of HP products at one site: computers, workstations, servers, storage devices,
printer, scanners, digital imaging, and mobile devices.
●Obtain technical support. Solve a problem; find information to set up, install, and configure
your product; discover and use a product; maintain your product; upgrade and migrate your
product software and driver; and recycle products or dispose of them correctly.
●Gain access to self-solve resources such as FAQs, user documentation, features and
specifications, and product-compatibility information.
●Collaborate with HP and with your peers through discussion groups, e-mail support, and
phone support.
●Use task-based navigation to identify the task area that you want to work on and quickly
discover related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers
and other announcements, and training and education opportunities.
My Service Provider and My Service Contract
The My Service Provider and the My Service Contract links appear only if they have been
created (and perhaps renamed) by the service provider in the Other Links screen on the
Settings tab. The link can then be clicked by any user to get information about the service
provider and the service contract. The information, which can be up to 50 characters long, is
stored in the permanen t storage of the product.
When these links have been created, the appearance of the Other Links box changes to include
the new links, as shown in the following illustration.
ENWWProduct Support 43
44 Using the Other Links as a resourceENWW
Index
A
accessing the HP Embedded Web Server 3
accessories, verifying installed 10
administrators
alerts, setting up 23
logging off 4
logging on 3
wake time settings 37
HP Embedded Web Server 5
messages, error 13
Microsoft Internet Explorer, versions supported 3
mobile devices, printing from 17
Mozilla, versions supported 3
My Service Contract link 43
My Service Provider link 43
product support 43
opening the HP Embedded Web Server 3
Opera, versions supported 3
ordering
hard disks 2
supplies 33, 42
Other Links area 32, 41
outgoing mail configuration 22
P
page counts 14
paper
default size, setting 21
usage 14
Paper Handling menu 20
paper path tests 20
passwords 3, 31
PCL documents 17
PDF files, printing 17
phone support 43
POP3 configuration 22
power, setting wake time 37
print cartridge
ordering 33, 42
status 12
usage information 14
Print screen 17
print server, HP Jetdirect 40
printing files 17, 18
PRN files 17
product support 43
products, defined 1
PS files, printing 17