Hp LASERJET 9000MFP software technical reference

software technical

reference

hp LaserJet 9000mfp

software technical reference

Version 1, March 2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe, Acrobat, PostScript, and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/ regions.

Arial is a U.S. registered trademark of the Monotype Corporation.

AutoCAD (TM) is a U.S. trademark of Autodesk, Inc.

Java (TM) is a U.S. trademark of Sun Microsystems, Inc.

HP-UX Release 10.20 and later and P-UX RElease 11.00 and later (in both 32- and 64bit configurations) on all HP 9000 computers are Open Group UNIX95 branded products.

Microsoft (R), MS-DOS (R), Windows (R), and Windows NT (R) are U.S. registered trademarks of Microsoft Corporation.

Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communications, Inc.

TrueType (TM) is a U.S. trademark of Apple Computer, Inc.

UNIX (R) is a registered trademark of the Open Group.

Table of Contents

List of tables List of figures 1 Purpose and Scope

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP LaserJet 9000mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Software Description

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Technology background information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet user documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adobe Acrobat Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet product printing-system installation notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

HP LaserJet product printing-system release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Other HP LaserJet documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Bidirectional communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Driver Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printer Status and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Remote firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Determining the current level of firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Downloading the new firmware from the HP Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Downloading the new firmware to the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remote firmware update for Windows systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Windows 95, Windows 98, and Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Remote firmware update for UNIX systems:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Remote firmware update using FTP on a direct network connection . . . . . . . . . . . . . . . . . . 28

Using HP Web JetAdmin to download the firmware to the product . . . . . . . . . . . . . . . . . . . 28

Printer messages during firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting a firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

HP Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Links to off-printer solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Settings tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Remote printer configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Network settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configurable e-mail alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Digital sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring HP Digital Send from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Software Technical Reference 3

Sending to e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Foreign Interface Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

E-mail command and response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Euro character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Printing-system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Printing system and installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

CD browser for Windows systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installer features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Installable components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

PCL 5e, PCL 6, and PS drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Windows 3.1x driver versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Windows 95, 98, Me, NT 4.0, 2000, and XP driver versions . . . . . . . . . . . . . . . . . . . . . . . .43

Macintosh and Macintosh-compatible system driver versions . . . . . . . . . . . . . . . . . . . . . . . .43

AutoCAD driver versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Additional driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Macintosh components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Additional productivity tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

HP Web Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Optional software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

HP Web JetAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

3 Driver features

PCL 6 and PCL 5e driver features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

What's this? Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Context-sensitive Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Constraint messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Bubble Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Custom Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

HP LaserJet Multifunction Finisher Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Document Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Print on Both Sides option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Flip Pages Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Booklet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Activating booklet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Selecting a booklet cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Staple option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Stapling a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Fold/Saddle Stitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Saddle-stitching a booklet or folding a single sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Pages per Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Graphics Settings group box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Output Settings group box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Resolution Enhancement technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Scale Patterns (WYSIWYG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Print all Text as Black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Edge-to-Edge Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Font Settings group box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Effects tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

ZoomSmart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Print Document On: setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Scale to Fit option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

4 Software Technical Reference

% of Normal Size option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Current Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Watermark Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Message Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Font Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 8

Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Shading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Paper tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

All Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Other Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Size is: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Custom.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Name drop-down menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Dynamic command button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Width and height controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Custom width and height control limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Paper and envelope icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Measurement Units button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Close button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Source Is: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Type Is: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Destination Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Hardware configuration and availability of Job Retention options . . . . . . . . . . . . . . . . . . . . 80

Configuring the printer driver for a printer hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Job retention modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Quick Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Proof and Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using a PIN for Private Job and Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Private Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Document identifiers used in Job Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Job Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using Job Retention options when printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Releasing stored jobs at the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Deleting a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Output Bin Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Image rotation versus stapling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Driver extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Duplexing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Mopier enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

MFP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Tray 1 installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Optional Paper Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Optional Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Software Technical Reference 5

Other Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Printer Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Ignore Application Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Automatic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Printer image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Configuring the trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Windows PS driver features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

PS 3 Emulation support for the HP LaserJet product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Page Setup tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Advanced tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Job Retention tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Quick Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Proof and Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Private Job and Stored Job) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Private Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Device Settings tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

HP LaserJet software CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

In-box file layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

HP LaserJet software CD-ROM, Windows partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Directory structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP LaserJet software CD-ROM, Macintosh Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Availability and fulfillment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

In-box CD-ROMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

9000mfp Web ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Web deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Printing-system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Printer firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Standalone drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Operating system driver bundles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Point-and-print bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Other operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Software component availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Software component localization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

4 Installing Windows printing system components

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Windows 3.1x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Font support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Basic fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Default Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Installation instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

General installation for Windows 95, 98, Me, NT 4.0, 2000, and XP OSs. . . . . . . . . . . . . . 119

Installing from the printing system CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Installing from a network or from downloaded files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Detailed Windows installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Typical Installation dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Custom installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Product registration (HP WebReg) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Customization Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Silent installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

6 Software Technical Reference

Customized silent installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Command-line silent install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Driver-only installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Point and Print installation for Windows 95, 98, Me, NT 4.0, 2000, and XP. . . . . . . . . . . . 156

Setting a default printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Windows 3.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Printer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Installing printer drivers on Windows 3.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

5 Installation and removal for non-Windows operating systems

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

IBM OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Macintosh component descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

HP LaserJet PPDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

PDEs (Mac OS X). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

HP LaserJet Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Installation notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

HP Auto Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Screen fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Font support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Installing the Macintosh printing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

To install the HP LaserJet printer software for Macintosh OS . . . . . . . . . . . . . . . . . . . . . . . . 164

Uninstalling the Macintosh printing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

In-box disk layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Folders and files added through installation of the H P LaserJet software (Macintosh OS) . . 164

Macintosh (Macintosh OS) installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Main Install dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Printer setup using AppleTalk Chooser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

HP LaserJet Screen Fonts Installer dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . 171

IBM OS/2 Warp 3.0 and greater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

OS/2 installation instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Installing a printer in OS/2 when printer object is missing . . . . . . . . . . . . . . . . . . . . . . . . . 173

Installing a printer in OS/2 with pre-existing printer object on desktop . . . . . . . . . . . . . . . . 174

Font support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Changing a printer driver in the printer object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Changing the printer properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Changing the job properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

6 Engineering Detail

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Digital Sending Config Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

General tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Send to E-mail tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Advanced E-mail Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Addressing tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Advanced Network Addressing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Preferences tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Log tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

About tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

E-mail Servers That Function as SMTP Gateways. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Exchange 5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Exchange 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Software Technical Reference 7

Sendmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Qmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Lotus Domino (Notes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

SMTP Gateway Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Telnet to Port 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Lightweight Directory Access Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Common Abbreviations for LDAP Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

E-mail Servers that support LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Media attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Paper-source commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Media types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

PCL 5e and PCL 6 custom paper sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Paper Type commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Printer Status and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

HP product models and drivers that support Printer Status and Alerts . . . . . . . . . . . . . . . . . . 198

8 Software Technical Reference

List of tables

Table 1. Bidirectional communication support in various operating systems . . . . . . . . . . . . . . . . 18

Table 2. Default alerts selection state for connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 3. Update messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 4. Troubleshooting a firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 5. Troubleshooting a firmware update failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 6. Page orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 7. Selected paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Table 8. HP LaserJet 9000mfp EconoMode settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Table 9. Name drop-down menu text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Table 10. Custom width and height limits for the HP LaserJet 9000mfp . . . . . . . . . . . . . . . . . . . . 76

Table 11. Close dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Table 12. Long edge stapling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Table 13. Short edge stapling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Table 14. Printer behavior with Ignore Application Collation settings . . . . . . . . . . . . . . . . . . . . . . 95

Table 15. CD-ROM versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Table 16. Software component availability for HP LaserJet 9000 product . . . . . . . . . . . . . . . . . . 108

Table 17. Software component localization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Table 18. Default Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Table 19. Additional PS 3 fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Table 20. Choose Setup Language dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Table 21. Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table 22. Welcome dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Table 23. HP Software License Agreement dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . 123

Table 24. Web Update dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Table 25. Type of Connection dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Table 26. Select Port dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Table 27. Network Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 28. Network Printer Configuration dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . 129

Table 29. Identify Printer dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Table 30. Specify Network Path dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Table 31. Set Network Communication Mode dialog box text strings . . . . . . . . . . . . . . . . . . . . . 133

Table 32. Printer Model dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Table 33. Installation Type dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Table 34. Printer Name dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Table 35. Printer Sharing dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Table 36. Finish dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Table 37. Exit Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Table 38. Custom Installation dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Table 39. Hewlett-Packard’s Electronic Registration text strings . . . . . . . . . . . . . . . . . . . . . . . . . 145

Table 40. Welcome to Hewlett-Packard’s Registration dialog box text strings . . . . . . . . . . . . . . 146

Table 41. Hewlett-Packard’s Electronic Registration dialog box text strings (1 of 3) . . . . . . . . . . 148

Table 42. Hewlett-Packard’s Electronic Registration dialog box text strings (2 of 3) . . . . . . . . . . 150

Table 43. Hewlett-Packard’s Electronic Registration dialog box text strings (3 of 3) . . . . . . . . . . 151

Table 44. Exiting registration text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Table 45. Windows servers with Windows clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Table 46. hp LaserJet for Macintosh installer splash screen dialog box text strings . . . . . . . . . . 165

Table 47. HP LaserJet Installer dialog text strings (easy install) . . . . . . . . . . . . . . . . . . . . . . . . . 166

Table 48. HP LaserJet Installer dialog text strings (custom install) . . . . . . . . . . . . . . . . . . . . . . . 168

Table 49. Installing dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Software Technical Reference 9

Table 50. Installation successful dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Table 51. Important! dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Table 52. How do I select my printer? dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Table 53. HP LaserJet Screen Fonts splash screen dialog text strings . . . . . . . . . . . . . . . . . . . . 171

Table 54. HP LaserJet Screen Fonts installer dialog text strings (1 of 2) . . . . . . . . . . . . . . . . . . . 172

Table 55. HP LaserJet Screen Fonts installer dialog text strings (2 of 2) . . . . . . . . . . . . . . . . . . . 172

Table 56. Installation was successful dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Table 57. Paper source commands for the HP LaserJet 9000mfp product . . . . . . . . . . . . . . . . . .191

Table 58. Supported features and attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Table 59. Input-device supported sizes for the HP LaserJet 9000mfp product . . . . . . . . . . . . . . .192

Table 60. Supported media sizes — duplexing unit, 3000-Sheet Stacker,

and 3000-Sheet Stapler/Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Table 61. Supported media sizes — HP Multifunction Finisher . . . . . . . . . . . . . . . . . . . . . . . . . 194

Table 62. PCL 5e and PCL 6 custom paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Table 63. Input-device supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Table 64. Output-device supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Table 65. HP Multifunction Finisher supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Table 66. Paper-type commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Table 67. Printer Status and Alert driver support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

10 List of tables Software Technical Reference

List of figures

Figure 1. Printer Status and Alert icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 2. Printer Status and Alert window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 3. Refresh Rate option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 4. Documents Alert option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 5. Device Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure 6. Configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 7. Configure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Figure 8. Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 9. Configurable Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 10. Installation CD browser main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 11. A typical constraint message with an OK button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Figure 12. A property page with Bubble Help icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 13. The default appearance of the Finishing tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure 14. Document Options group box - stapler only installed. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 15. Document Options group box - duplexing unit only installed . . . . . . . . . . . . . . . . . . . . 52

Figure 16. The Document Options group box - stapler and duplexing unit. . . . . . . . . . . . . . . . . . 53

Figure 17. Activating booklet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure 18. Selecting booklet printing type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 19. Stapling a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 20. Stapling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Figure 21. Saddle-stitching a booklet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 22. Page-order preview images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Figure 23. Print Quality Details dialog box showing Best Quality settings . . . . . . . . . . . . . . . . . . 61

Figure 24. Print Quality Details dialog box showing 600 dpi settings . . . . . . . . . . . . . . . . . . . . . . 62

Figure 25. Effects tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 26. Preview images - Legal on Letter; Scale to Fit off (left) and on (right). . . . . . . . . . . . . 65

Figure 27. Watermark Details dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 28. Paper tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 29. Other Pages mini-tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 30. Back Cover mini-tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 31. Custom Paper Size dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 32. Destination tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 33. Basics tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 34. About This Driver dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 35. Configure tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 36. More Configuration Options dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 37. Configure Font DIMMs dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 38. Driver NT Forms tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 39. Page Setup tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 40. Advanced tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 41. Job Retention tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure 42. Device Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 43. Choose Setup Language dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 44. Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 45. Welcome dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 46. HP Software License Agreement dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 47. Web Update dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 48. Type of Connection dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure 49. Select Port dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Software Technical Reference 11

Figure 50. Network Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Figure 51. Network Printer Configuration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Figure 52. Identify Printer dialog box (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Figure 53. Identify Printer dialog box (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Figure 54. Specify Network Path dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Figure 55. Set Network Communication Mode dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Figure 56. Printer Model dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Figure 57. Installation Type dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Figure 58. Printer Name dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Figure 59. Printer Sharing dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Figure 60. Finish dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Figure 61. Exit Setup dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Figure 62. Components dialog box, Custom Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 63. Hewlett-Packard’s Electronic Registration dialog box. . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 64. Welcome to Hewlett-Packard’s Registration dialog box . . . . . . . . . . . . . . . . . . . . . . . 146

Figure 65. Hewlett-Packard’s Electronic Registration dialog box (1 of 3). . . . . . . . . . . . . . . . . . .147

Figure 66. Hewlett-Packard’s Electronic Registration dialog box (2 of 3). . . . . . . . . . . . . . . . . . .149

Figure 67. Hewlett-Packard’s Electronic Registration dialog box (3 of 3). . . . . . . . . . . . . . . . . . .151

Figure 68. Exiting registration! dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Figure 69. hp LaserJet for Macintosh installer splash screen dialog box. . . . . . . . . . . . . . . . . . .165

Figure 70. HP LaserJet Installer dialog box (easy install) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Figure 71. HP LaserJet Installer dialog box (custom install) . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Figure 72. Installing dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Figure 73. Installation was successful dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Figure 74. Important! dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Figure 75. How do I select my printer? dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Figure 76. HP LaserJet Screen Fonts splash screen dialog box . . . . . . . . . . . . . . . . . . . . . . . . .171

Figure 77. HP LaserJet Screen Fonts installer dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Figure 78. Installation was successful dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Figure 79. Digital Sending Config Applet — General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Figure 80. Digital Sending Config Applet — Send to E-mail tab . . . . . . . . . . . . . . . . . . . . . . . . .181

Figure 81. Digital Sending Config Applet - Advanced E-mail Settings . . . . . . . . . . . . . . . . . . . . .182

Figure 82. Digital Sending Config Applet — Addressing tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 83. Digital Sending Config Applet - Advanced Network Addressing Settings . . . . . . . . . .185

Figure 84. Digital Sending Config Applet — Preferences tab. . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Figure 85. Digital Sending Config Applet — the Log tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Figure 86. Digital Sending Config Applet — The About tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

12 List of figures Software Technical Reference

Purpose and Scope

Introduction

This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software for the HP LaserJet 9000mfp.

This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet product end-users, as appropriate.

The following information is included in this technical reference:

l descriptions of drivers and platforms with system modifications l procedures for installing and uninstalling software components l descriptions of problems that can arise while using the product, and known solutions

to those problems

l descriptions of known software issues and workarounds

A description of the product model or models described in this STR is provided below. The printing system software for each product model accommodates the differences between models.

Note Bundle configurations might vary among geographic regions.

Software Technical Reference Introduction 13

HP LaserJet 9000mfp

HP LaserJet 9000mfp. This model (model number C8523A) comes with 128 megabytes (MB) random access memory (RAM), expandable to 384 MB; an HP JetDirect print server; copying, HP Digital Sending Software (version 3.0), and wide-format printing capabilities; an enhanced input/output (EIO) network card and EIO hard drive; a 100sheet multipurpose tray; two 500-sheet input trays (trays 2 and 3); a 2000-sheet input tray 4; a duplexing unit (for printing on both sides of paper); and one of three optional paperhandling devices: a 3000-sheet stacker, a 3000-sheet stapler/stacker, or a multifunction finisher.

The HP LaserJet 9000mfp belongs to the HP LaserJet 9000 Series of printers. The behavior of other models in the series is occasionally described in this document. The other models are:

l HP LaserJet 9000, with 64 MB RAM l HP LaserJet 9000n, with 64 MB RAM, HP JetDirect print server, Enhanced Input

Output (EIO) network card, and multi-purpose paper tray (Tray 1)

l HP LaserJet 9000dn, with 64 MB RAM, HP JetDirect print server, EIO network card,

and multi-purpose paper tray (Tray 1), and duplex printing accessory

l HP LaserJet 9000hns, with 64 MB RAM, HP JetDirect print server, EIO network card,

and multi-purpose paper tray (Tray 1), duplex printing accessory 2,000-sheet paper feeder (Tray 4), and HP 3,000-sheet stacker/stapler

14 1 Purpose and Scope Software Technical Reference

Software Description

Introduction

The product comes with software and installers for Microsoft (R) Windows (R) and Apple Computer, Inc., Macintosh systems. UNIX (R) and OS/2 systems are supported and are available through the Web. For specific information about a system's installer, drivers, and components, locate the section that corresponds to that system.

Supported operating systems

The following operating systems (OSs) support the HP LaserJet printing-system software, including standard printer command language (PCL) drivers and PostScript (R) (PS) emulation drivers. Windows OSs support a full-featured configuration of the HP LaserJet product; other OSs support varying levels of functionality.

l Windows 3.1x (PCL 6 and PCL 5e) for the HP LaserJet 9000 multifunction printer

(mfp) product is supported through the use of the HP LaserJet 8100 printer drivers. The HP LaserJet 8150 driver supports PS.

l Windows 95 and Windows 98. l Windows Millennium Edition (Me). l Windows NT (R) 4.0 (Service packs 3 through 6). l Windows 2000 (Service packs 1 and 2). l Windows XP Professional and Windows XP Home Edition (Windows XP). l IBM OS/2 2.0 or later. l Mac OS 7.5.3 or later (supports PS).

Note The HP LaserJet PCL 5e and PCL 6 drivers and the HP LaserJet PS drivers necessary for Windows

3.1x systems are included on the HP LaserJet compact disc - read-only memory (CD-ROM) that came with the product.

Software Technical Reference Introduction 15

Technology background information

This section addresses the following topics:

l "HP LaserJet user documentation" in HP LaserJet user documentation l "Bidirectional communication" in Bidirectional communication l "Driver Autoconfiguration" in Driver Autoconfiguration l "Printer Status and Alerts" in Printer Status and Alerts l "Remote firmware update" in Remote firmware update l "HP Web Access" in HP Web Access l "Digital sending" in Digital sending l "Foreign Interface Harness" in Foreign Interface Harness l "E-mail command and response" in E-mail command and response l "Euro character" in Euro character

HP LaserJet user documentation

Adobe Acrobat Reader

The HP LaserJet software CD-ROM includes Adobe (R) Acrobat (R) Reader version

5.0 for viewing online documentation. When you click any of the documentation links in the HP LaserJet software CD browser, the installer scans the system for an installed Portable Document Format (PDF) reader. If the installer cannot find a reader, the installer presents the option to install the Adobe Acrobat Reader.

Note Adobe Acrobat Reader 4.0 or later is required to view the documents on the HP LaserJet software CD

browser.

HP LaserJet guides

On the CD-ROM that came with the product, the HP LaserJet 9000mfp start, MFP start, MFP poster, and introduce guides are supplied in Adobe Acrobat Reader PDF

files for viewing on your computer. You can either view the guides from the HP LaserJet CD browser or install them on

your system. To install the online start and introduce guides for the HP LaserJet 9000mfp, select the printer documentation check box during a Custom Installation. The guides are installed in the Manuals folder on the target system.You can also choose to install the guides later.

In accordance with the Americans with Disabilities Act (ADA),Hewlett-Packard provides a screen-readable version of the HP LaserJet 9000mfp use guide on the HP Web Site at http://www.hp.com/support/lj9000

The online HP LaserJet 9000mfp use guide is available at the http://www/hp.com/

support/lj9000 Web site.

16 2 Software Description Software Technical Reference

HP LaserJet product printing-system installation notes

The HP LaserJet 9000 Series Printing System Installation Notes are available on the HP LaserJet software CD-ROM. The installation notes (filename READ9000.WRI for the HP LaserJet 9000mfp ) contain important information about product features, instructions for installing the printing-system software, and technical assistance. You can either view the file from the HP LaserJet software CD browser, or install it on your system. To view this text file from the HP LaserJet 9000 software CD browser, click printer documentation, and then click installation. When you have the file open in Notepad, you can click File, and then click Save As to save a copy of the file to another location. To install the file, select the printer documentation check box during a Custom Installation. You can also choose to install the file later. The HP LaserJet Printing System Installation Notes are installed in the HewlettPackard\LaserJet 9000 folder on the target system for the HP LaserJet 9000mfp product.

HP LaserJet product printing-system release notes

The Hewlett-Packard LaserJet 9000mfp Printing System Release notes, a readme text file with late-breaking information, is available on the HP LaserJet software CDROM. This readme file (filename README.TXT) contains an overview of the printingsystem software components, late-breaking information, and other technical assistance. You can either view the file from the HP LaserJet software CD browser, or you can install it on your system. To view this text file from the HP LaserJet software CD browser, click printer documentation, and then click release notes. When you have the file open in Notepad, you can click File, and then click Save As to save a copy of the file to another location. To install the file, select the printer documentation check box during a Custom Installation. You can also choose to install the file later. The HP LaserJet Printing System Release notes are installed in the Hewlett-Packard\LaserJet 9000 folder on the target system.

For late-breaking information about known issues and workarounds, visit the Web at the following Uniform Resource Locator (URL) address:

http://www.hp.com/go/lj9000_software

Bidirectional communication

Bidirectional communication is the product’s ability to respond to data inquiries from the computer and report back information, such as what type of print media is available or what accessories are connected to the printer. If a product does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and cannot report information back.

Driver Autoconfiguration and Printer Status and Alerts use bidirectional communications software. The Typical Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional software. Use Custom Installation when you do not want these features.

Bidirectional communication depends upon your network operating system and the method used to connect your printer to the network.

The following table provides information about the operating systems and network environments that support bidirectional communication.

Table 1. Bidirectional communication support in various operating systems

Windows 95Windows 98Windows MeWindows

NT 4.0

Windows 2000

Windows XP (32-bit only)

Macintosh

Direct Connect

Network Port

Novell

Jetdirect TCP/IP

Standard TCP/IP

LPR X X X X AppleTalk X NetWare

4.x

NetWare

5.x

IPX/SPX

(HP) TCP/IP

(MS4) IPX/SPX

(HP)

Bindery queue

NDS queue

Bindery queue

NDS queue

XXXXXXX

XXXXXX XXXXXX

XXX

XXXXXX

Microsoft Share

Windows 95, 98, or Me host

Windows NT 4.0, 2000, or XP6 host

TCP/IPXXXXXXX IPX/SPX X X X X X X

TCP/IPXXXXXXX IPX/SPX X X X X X X LPRXXXXXX

18 2 Software Description Software Technical Reference

Not supported

Transmission control protocol/Internet protocol

Internet packet exchange/sequences packet exchange

Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client

Service for Netware.

Novell Directory Services

Printer Status and Alerts is not installed when the share computer is running Terminal Server.

Driver Autoconfiguration

The HP LaserJet PCL 6 and PCL 5e drivers for Windows feature bidirectional communication technology which, in supported network environments, provides automatic discovery and driver configuration for printer accessories at the time of installation or later, if needed. Some accessories that are supported by Driver Autoconfiguration are duplexing unit, optional paper trays, font dual inline memory modules (DIMMs), and the hard drive.

If the network environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation, and as an optional installable component for a Custom Installation. The Driver Autoconfiguration component installs the bidirectional communication software. If the installation environment does not support bidirectional communication, the Driver Autoconfiguration option does not appear during installation. However, installed drivers will be configured automatically in accordance with the HP printer bundle selected during installation of the printing-system software.

Parallel, USB, and other direct connections do not support bidirectional communication. Therefore, Driver Autoconfiguration is not available with those types of connections. When other printing systems are installed, direct-connect bidirectional communication might be possible, although performance might not be optimal.

Driver Autoconfiguration works in four ways:

l In environments that support bidirectional communication, the computer

communicates with the product, determines the physical configuration, and then configures the driver accordingly.

l If the configuration of the HP LaserJet product changes after installation, the driver

can be automatically updated with the new configuration in environments that support bidirectional communication. For example, if the base printer model is installed and an optional duplexing unit is added later, you can automatically configure the duplexing unit in the driver by clicking the Update Now button on the driver's Configuration tab. The Update Now button activates the HP Network Registry Agent (HPNRA) and triggers the driver to recheck the registry for new information. The HPNRA automatically updates the registry and changes the configuration information that appears on the Configuration tab in the Printer folder.

Software Technical Reference Technology background information 19

Note The bidirectional communication software necessary for the two methods of Driver Autoconfiguration

described above is included in a Typical Installation when installing a network printer in supported environments. The feature is also a selectable option for a Custom Installation.

l In environments that do not support bidirectional communication, the driver

automatically configures options based on the HP LaserJet product bundle selected during the installation of the printing-system software. For example, if the HP LaserJet 9000dnis selected, the driver automatically configures the optional duplexing unit. There is no communication between the computer and the product. Therefore, configuration is based solely on the definition of the printer bundle. Using the same example, if the HP LaserJet 9000dnis selected during installation, the duplexing unit is configured in the driver whether or not the optional duplexing unit is physically present.

l Enterprise Autoconfiguration (EAC) is a version of bidirectional communication that

provides autoconfiguration functionality for an Add Printer Wizard installation (when you do not use autoselect). An Add Printer Wizard installation that includes EAC is identical to other Add Printer installations, except that when installation is complete, the driver for the supported product is configured with the same settings as the physical configuration of the device. Configuration occurs without user interaction. This also occurs if you do not select Driver Autoconfiguration during installation using a printing software CD-ROM.

If bidirectional communication software has been installed previously, EAC will not be activated, and the Add Printer Wizard uses the pre-existing bidirectional communication to configure the printer. If bidirectional communication software has not been installed, EAC configures the driver to match the device configuration, which it detects automatically. EAC is active only as needed to use the autoconfiguration utility, and is then shut off. The files required to install EAC remain on the user's system.

No EAC is available for the HP LaserJet 9000mfp product if it is using Windows 95, Windows 98, or Windows Me. It is supported in Windows NT 4.0 for the PCL 5e and PCL 6 drivers, version 4.3.2.178 or later, and in Windows 2000 and Windows XP for the PCL 5e and 6 drivers, version 4.3.2.167 or later.

Printer Status and Alerts

The HP LaserJet printing-system software includes a utility called Printer Status and Alerts that you can use to monitor print jobs and printer status from the desktop. The Printer Status and Alerts feature provides printer and job status information such as printing history, job progress, toner and paper levels, and consumables and supplies reorder information, and presents a simulated view of the product control panel. This utility offers several options for configuring pop-up windows to view the status of the printer and of individual print jobs.

Printer Status and Alerts is a selectable component of Custom Installation. To install Printer Status and Alerts, choose box.

These features are available for printers connected to a network that supports bidirectional functionality. The Printer Status and Alerts feature cannot be installed over infrared (IR), parallel, or serial ports. See “Bidirectional communication.”

Custom Installation and select the appropriate check

20 2 Software Description Software Technical Reference

Windows NT 4.0, Windows 2000, and Windows XP do not support Printer Status and Alerts with terminal servers. In Windows 95, only Internet Explorer 4.0 or later supports printer status. Also, for Windows 95, the Microsoft Winsock2 pa tch must first be installed. To download the Microsoft Winsock2 patch, go to http://www.microsoft.com/windows95/

downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/Default.asp.

For other operating systems, the computer must have Internet Explorer version 4.1 or later installed. To check the version number, open Internet Explorer, click Help, and then click About Internet Explorer. The version number is reported as “Version:

5.50.XXXX.XXXX.” HP Printer Status and Alerts communicates with the printer only during an active print job

to minimize network traffic. The following restrictions apply to HP products that use Printer Status and Alerts:

l For Device Status (printer icons in the status window), the computer must have

Internet Explorer version 4.72.X or later installed. To find the version number, open Internet Explorer and click Help, then click About Internet Explorer. No Internet Explorer is necessary for getting status about jobs for network-connected printers. Internet Explorer can be installed after installing Printer Status and Alerts.

l On a few applications, such as Microsoft Excel and Seagate Crystal Reports, multiple

copies of the same document show up in the Printer Status and Alerts window as separate jobs. This is because these applications actually send each copy as a separate job.

l For the JAWS for Windows screen reader, the computer must have Internet Explorer

version 5.0 or later installed. To find the version number, open Internet Explorer and click Help, then click About Internet Explorer. Version 5.0 is reported as Version

5.00.X or later. No Internet Explorer is necessary for getting status about jobs for network-connected printers. Internet Explorer can be installed after installing Printer Status and Alerts.

l When renaming a driver, job and device status will not be tracked until the computer is

restarted.

l Drivers added after Printer Status and Alerts is installed are not recognized until the

computer is restarted.

l Clicking the Cancel button in the Printer Status and Alerts window will not always

cancel a job. This button sends a cancel request to the printer, but if the job has already been processed, it might not be possible to cancel the job (this is commonly the case with smaller jobs).

l The installation software does not allow the user to install Printer Status and Alerts

over a direct connection, such as a parallel connection. If Printer Status and Alerts is tracking a networked product that is subsequently switched to an LPT port, the utility will not be able to track jobs or get device status for that product.

l When using Printer Status and Alerts with Microsoft printer sharing, the following

items apply:

• The Microsoft patch “Vredir” is required if you want to use Printer Status and Alerts on a Windows 95, Windows 98, or Windows Me computer for a printer that has been shared directly from a computer with Windows NT 4.0, Windows 2000, or Windows XP installed. Failure to install the patch could cause an intermittent blue screen to appear on the client computer.

Software Technical Reference Technology background information 21

• For Microsoft shared products, the host system must have either Printer Status

and Alerts

or the HP Driver Autoconfiguration option from the HP installer on the computer. Load Printer Status and Alerts on the computer sharing the printer before loading Printer Status and Alerts on the client computer.

• For Windows 95, Windows 98, and Windows Me client computers that have Printer Status and Alerts installed, installing a printer using the Point and Print method will not activate Printer Status and Alerts.

When the Printer Status and Alerts feature is installed, a status icon in the form of a printer is included in the Windows system tray in the lower-right corner of the screen. The printer icon remains unchanged until you send a print job to the HP LaserJet product. When you send a print job, the icon changes to alert you to the status of the print job. Eight icons exist in this feature. The eight icons in the following illustration show current job status. Neither the When the print job is in a receiving or waiting state, the

Receiving nor the Waiting icon ever shows up in the Systray.

Printing icon appears in the

Systray.

Figure 1. Printer Status and Alert icons

22 2 Software Description Software Technical Reference

Double-click the status icon to open the Printer Status and Alerts window, shown in the following illustration.

Figure 2. Printer Status and Alert window

Note The appearance on the screen varies according to the HP LaserJet product and its configuration.

The Printer Status and Alerts window consists of two panes. The left pane shows icons for the available products, an icon for each current print job in progress, and an

Options

icon. The right pane provides information based on what is selected in the left pane.

Software Technical Reference Technology background information 23

Click a product icon in the left pane to view information about the product and supplies or to view a history of recent print jobs. The following product information is available:

l Printer Status shows a replica of the product control panel that indicates the current

status of the HP LaserJet product.

l Supplies shows information about the percentage of print-cartridge life remaining. l Media provides information about paper-handling devices and the status of each

device. For example, this section of the window shows the level of media present in each input device, as well as the status of output devices. This section also provides information about the type and size of media loaded in each input device.

l Capabilities provides information about such things as installed trays, paper-handling

devices, and disk storage. Click a print job icon to see information about the progress and status of the print job. Click the Options icon to select options for configuring pop- up status windows that contain document alerts and to set the refresh rate for showing printer status information.

Figure 3. Refresh Rate option

Note The appearance of the screen varies according to the HP LaserJet product and its configuration.

There are six settings for the refresh rate. The default setting is in the center, halfway between

The impact on network traffic. The also has the most impact on traffic. The mechanism for the selected printer. If the refresh rate for a given printer is set to

Less Often and More Often.

Less Often setting specifies the least frequent update intervals, which have minimal

More Often setting updates the status more frequently, but

Never setting disables the job-status monitoring

Never,

then subsequent jobs sent to that printer will not appear in the Printer Status and Alerts window. If the

Never setting is selected when the scope control is s et to All Printers, then

all job-status monitoring will be disabled. However, even when job-status monitoring is disabled, you can still open the status window and view the product status panels.

Changes to the refresh rate settings affect any subsequent jobs submitted to the affected printer. Existing jobs that are already being processed have a fixed refresh rate which was determined (according to the setting in the Refresh Rate panel) when the job was submitted.

24 2 Software Description Software Technical Reference

The Alerts options panel has controls to determine when the Printer Status and Alerts window automatically appears for each printer that has an icon in the Left pane. The drop down menu provides a list of available printers for which to make the selection. An option for all printers is included as the default selection. Each of the three, four, or five available selections, depending on the printer connection type, causes the Printer Status and Alerts window to automatically appear when that alert condition arises.

The availability of each alert option and the default selection varies depending on connection type. The following table shows the default state of the alerts panel as it relates to connection type.

Table 2. Default alerts selection state for connection type

Connection type Alerts (first two

options)

All printers Selected and activated Selected and activated Selected and activated Selected and activated Direct connect Selected and activated Selected and activated Selected and activated Selected and activated Network Selected and activated Selected and activated Unselected and grayed

Printer warning condition

Toner low Printer error condition

Selected and activated

out

Printers that are involved with at least one active print job are queried for job status periodically according to the Status Check Rate setting.If an error or a warning condition is detected, the Printer Status and Alerts window will automatically appear according to the Alerts options.

Note Depending upon the options you select, information in the status window changes for each job printed,

each job completed, and each warning condition detected.

Figure 4. Documents Alert option

Note The appearance of the screen varies according to the HP LaserJet product and its configuration.

Software Technical Reference Technology background information 25

Remote firmware update

The HP LaserJet product and optional paper-handling devices feature a remote firmware update capability. The method for downloading remote firmware updates from the http://

www.hp.com/go/lj9000_firmware Web site is similar to that used to download the latest

printing-system software and printer drivers. The Web site features an “E-mail me when new software is available” link, an option that

sends e-mail when a new version of printer firmware is available. Also, if you used HP WebReg to register your HP LaserJet product, HP will send you notification of firmware releases.

The process for remotely upgrading printer firmware involves three steps:

Step 1 Determine the current level of firmware installed on the HP LaserJet 9000mfp. Step 2 Go to the http://www.hp.com/go/lj9000_firmware

latest firmware.

Step 3 Download the new firmware to the product.

Web site and download the

Determining the current level of firmware

Use the touch-screen graphical display on the control panel to determine the current level of firmware installed on the product:

Step 1 Go to the product control panel and touch the Menu tab. Step 2 Touch INFORMATION on the control-panel display. Step 3 Touch PRINT CONFIGURATION on the control-panel display. Step 4 Look in the configuration page section marked “Device Information” for

the Firmware Datecode. The firmware date code will look something like this: 03/14/2002 03.002.0

Downloading the new firmware from the HP Web site

The .RFU (remote firmware update) file and an associated readme file are packaged together as a self-extracting .EXE file. For detailed instructions about how to download the .EXE file, see the http://www.hp.com/go/lj9000_firmware

Web site.

Downloading the new firmware to the product

You can send an .RFU update to a printer as long as the printer is in “ready” state; the printer will wait for all input/output (I/O) channels to become idle before cycling power.

Note If the firmware update involves a change in the format of nonvolatile random-access memory (NVRAM),

any menu settings changed from the default settings will return to default settings, and must be changed again if the user wants settings different from the defaults.

The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the printer to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer sending the update, the I/O method (Fast InfraRed Connect [FIR], parallel, or network). The reinitialization time will depend on the specific hardware configuration of the printer, such as the number of enhanced input/output (EIO) devices installed, the presence of external paperhandling devices, and the amount of memory installed.

26 2 Software Description Software Technical Reference

If the remote firmware update process is interrupted before the firmware update is complete, the HP LaserJet 9000mfp is equipped with fully functional backup copy of firmware. The message RESEND UPGRADE appears on the product control panel.

Finally, any print jobs ahead of the .RFU job in the queue will be printed before the update is processed.

Note The printer automatically power cycles after processing the update.

Remote firmware update for Windows systems

If the printer is shared on the network, then the following command can be issued from a command prompt or MS-DOS window:

copy /b FILENAME \\<SHARENAME>\<PRINTERNAME>

where FILENAME is the name of the .RFU file, <SHARENAME> is the name of the computer from which the printer is being shared, and <PRINTERNAME> is the printer share name (do not type the angle brackets).

The message ONE FILE COPIED SUCCESSFULLY appears on the computer screen.

The MFP control panel will alternately display RECEIVING UPGRADE and PERFORMING UPGRADE. The download takes several minutes. Please be patient. At the end of the download, the message PROCESSING JOB appears on the control panel.

The printer will automatically power cycle after processing the update. The message READY will appear on the control panel.

The download is now complete. Print a configuration page and compare the Firmware Datecode line with the value

previously shown. The value on that line should have increased. If the printer is connected through a local port, then the .RFU file can be sent directly

to the printer with a COPY command from a command prompt or MS-DOS (R) window. At the command prompt, follow the steps below for your operating system.

Windows 95, Windows 98, and Windows Me

From a command prompt or MS-DOS (R) window type the following command:

Mode lpt1:,,p

Note If the printer is attached to a parallel port other than LPT1, then substitute the proper LPT port number

in the Mode command.

The response you receive should be similar to these examples:

> LPT1 Not Rerouted > Infinite retry on parallel printer time-out

The .RFU file can now be sent directly to the printer with a COPY command from a command prompt or MS-DOS (R) window:

copy /b FILENAME PORTNAME

where FILENAME is the name of the .RFU file and PORTNAME is the name of the appropriate printer port (such as LPT 1).

Software Technical Reference Technology background information 27

Remote firmware update for UNIX systems:

Any method that delivers the .RFU file to the printer will work, including:

$cp /home/yourmachine/FILENAME/dev/parallel

where /home/yourmachine/FILENAME contains the .RFU file.

Remote firmware update using FTP on a direct network connection

If your HP LaserJet product uses a direct network connection, you can use file transfer protocol (FTP) to update your HP LaserJet firmware. Complete the following steps.

Step 1 Take note of the TCP/IP address on the EIO X JetDirect page (this is the

second page of the Configuration Page printout. To print a configuration page, see “Determining the current level of firmware”).

Note Before connecting to the printer, make sure that the printer is not in Power Save Mode. Also make

sure that any error messages are cleared from the control panel display.

Step 2 Open a DOS command window on your computer. Step 3 Type

FTP <TCP/IP PRINTER ADDRESS> (for example, if the TCP/IP

address is 192.168.0.90, type

FTP 192.168.0.90).

Step 4 Press ENTER on the keyboard. Step 5 When prompted for user name and password, press ENTER for each. Step 6 Type BIN at the > prompt. Step 7 Press ENTER. Step 8 Type:

put <path>

where <path> is the location where the .RFU file was downloaded from the Web. For example, type:

PUT C:\LJ9000\lj9000FW.RFU

and then press ENTER.

The download process begins and the firmware is updated on the printer. The printer automatically power cycles off and on again to activate the update. This can take about five minutes. Let the process finish without further interaction with the printer or computer.

Step 9 When the printer power-cycles on and READY appears on the control

panel display, close the MS-DOS command window (type press ENTER. Type

EXIT, and then press ENTER). The firmware

BYE, and then

update is complete.

Using HP Web JetAdmin to download the firmware to the product

This procedure requires that Web JetAdmin version 6.5 or later be installed. Complete the following steps to update a single printer through HP Web JetAdmin after downloading the .RFU file from the HP Web site.

Step 1 Start HP Web JetAdmin. Step 2 Type the TCP/IP address or IP hostname of the printer in the

Device Find

Step 3 Locate the

field, and then click Go. The printer Status window appears.

Update button. You m ight ne ed to click the right arrow on the

toolbar to locate this button.

28 2 Software Description Software Technical Reference

Quick

+ 186 hidden pages