HP LaserJet 8100 User Manual

OFFICEJET PRO 810 0

User Guide

HP Officejet Pro 8100 ePrinter

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

Solve a problem.

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The printer software is accessible for users with visual impairments or low

vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the printer control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's website at

www.hp.com/

accessibility. For accessibility information for the

Mac OS X, visit the Apple website at www.apple.com/accessibility.

Contents

1 Get started

Accessibility................................................................................................................................6

Eco..............................................................................................................................................7

Understand the printer parts.......................................................................................................8

Front view.............................................................................................................................8

Printing supplies area...........................................................................................................8

Back view..............................................................................................................................9

Use the printer control panel......................................................................................................9

Overview of buttons and lights...........................................................................................10

Change printer settings......................................................................................................11

Print reports........................................................................................................................11

Finding the printer model number.............................................................................................11

Select print media.....................................................................................................................11

Recommended papers for printing and copying.................................................................12

Recommended papers for photo printing...........................................................................13

Tips for selecting and using media.....................................................................................14

Load media...............................................................................................................................14

Load standard-size media..................................................................................................14

Load envelopes..................................................................................................................15

Load cards and photo paper...............................................................................................17

Load custom-size media.....................................................................................................17

Install the accessories..............................................................................................................19

Install the duplexer.............................................................................................................19

Install Tray 2.......................................................................................................................19

Configure trays...................................................................................................................21

Turn on accessories in the printer driver............................................................................22

To turn on accessories (Windows)...............................................................................22

To turn on accessories (Mac OS X)..............................................................................22

Maintain the printer...................................................................................................................23

Clean the exterior ..............................................................................................................23

Update the printer.....................................................................................................................23

Turn the printer off....................................................................................................................23

2Print

Print documents........................................................................................................................24

Print documents (Windows)................................................................................................25

Print documents (Mac OS X)..............................................................................................25

Print brochures.........................................................................................................................25

Print brochures (Windows).................................................................................................26

Print brochures (Mac OS X)................................................................................................26

Print on envelopes....................................................................................................................26

Print on envelopes (Windows)............................................................................................27

Print on envelopes (Mac OS X)..........................................................................................27

Print photos..............................................................................................................................28

Print photos on photo paper (Windows).............................................................................28

Print photos on photo paper (Mac OS X)...........................................................................28

Print on special and custom-size paper....................................................................................29

Print on special or custom-size paper (Mac OS X).............................................................29

Print borderless documents......................................................................................................30

Print borderless documents (Windows)..............................................................................31

Print borderless documents (Mac OS X)............................................................................31

Print on both sides (duplexing).................................................................................................32

3HP ePrint

Set up HP ePrint.......................................................................................................................34

Set up HP ePrint using the HP printer software ................................................................34

Set up HP ePrint using the printer’s control panel..............................................................35

Set up HP ePrint using the embedded web server.............................................................35

Use HP ePrint...........................................................................................................................35

Print using HP ePrint..........................................................................................................36

Find the printer’s email address.........................................................................................36

Turn off HP ePrint...............................................................................................................36

Remove Web Services.............................................................................................................36

4 Work with ink cartridges

Information on ink cartridges and the printhead.......................................................................37

Check the estimated ink levels.................................................................................................38

Print with one or more depleted cartridges...............................................................................38

Replace the ink cartridges........................................................................................................38

Store printing supplies..............................................................................................................40

Usage information collection....................................................................................................40

5 Solve a problem

HP support................................................................................................................................41

Obtain electronic support....................................................................................................42

HP support by phone..........................................................................................................42

Before you call..............................................................................................................43

Phone support period...................................................................................................43

Telephone support numbers.........................................................................................43

After the phone support period.....................................................................................44

General troubleshooting tips and resources.............................................................................45

Solve printer problems..............................................................................................................45

The printer shuts down unexpectedly.................................................................................46

Alignment fails....................................................................................................................46

The printer is not responding (nothing prints).....................................................................46

The printer prints slowly......................................................................................................47

The printer is making some unexpected noises.................................................................48

Blank or partial page printed...............................................................................................48

Something on the page is missing or incorrect...................................................................49

Placement of the text or graphics is wrong.........................................................................49

Print quality troubleshooting.....................................................................................................50

Solve paper-feed problems......................................................................................................54

Solve problems using HP ePrint and HP websites...................................................................55

Solve problems using HP ePrint.........................................................................................56

Solve problems using HP websites....................................................................................57

Solve wired (Ethernet) network problems.................................................................................57

General network troubleshooting........................................................................................57

Solve wireless problems...........................................................................................................57

Basic wireless troubleshooting...........................................................................................58

Advanced wireless troubleshooting....................................................................................58

Step 1: Make sure your computer is connected to your network..................................59

Step 2: Make sure that the printer is connected to your network.................................60

Step 3: Check to see if the firewall software is blocking communication......................61

Step 4: Make sure the printer is online and ready........................................................61

Step 5: Make sure the wireless version of the printer is set as the default printer

driver (Windows only)...................................................................................................62

Step 6: Make sure your computer is not connected to your network over a Virtual

Private Network (VPN)..................................................................................................62

After resolving the problems ..............................................................................................63

Wireless Direct Printing......................................................................................................63

Configure your firewall software to work with the printer..........................................................64

Solve printer management problems........................................................................................65

Embedded web server cannot be opened..........................................................................65

Troubleshoot installation issues...............................................................................................66

Hardware installation suggestions......................................................................................66

HP software installation suggestions..................................................................................67

Solve network problems.....................................................................................................67

Understand the Printer Status Report......................................................................................68

Understand the network configuration page.............................................................................70

Printhead maintenance.............................................................................................................73

Clean the printhead............................................................................................................74

Align the printhead..............................................................................................................75

Remove and reinstall the printhead....................................................................................75

Clear jams.................................................................................................................................77

Clear paper jams................................................................................................................77

Avoid paper jams................................................................................................................79

Control-panel lights reference..................................................................................................79

A Technical information

Warranty information................................................................................................................86

Hewlett-Packard limited warranty statement......................................................................87

Ink cartridge warranty information......................................................................................88

Contents

Printer specifications................................................................................................................89

Physical specifications........................................................................................................89

Product features and capacities.........................................................................................89

Processor and memory specifications................................................................................90

System requirements..........................................................................................................90

Network protocol specifications..........................................................................................90

Embedded web server specifications.................................................................................91

Media specifications...........................................................................................................91

Understand specifications for supported media...........................................................91

Set minimum margins...................................................................................................94

Guidelines for printing on both sides of a page............................................................95

Print specifications..............................................................................................................95

HP ePrint and HP website specifications...........................................................................95

HP ePrint specifications................................................................................................95

HP website specifications.............................................................................................96

Environmental specifications..............................................................................................96

Electrical specifications.......................................................................................................96

Acoustic emission specifications........................................................................................96

Regulatory information.............................................................................................................97

FCC statement....................................................................................................................97

Notice to users in Korea.....................................................................................................98

VCCI (Class B) compliance statement for users in Japan..................................................98

Notice to users in Japan about the power cord..................................................................98

Noise emission statement for Germany.............................................................................98

LED indicator statement.....................................................................................................98

Gloss of housing of peripheral devices for Germany..........................................................99

European Union Regulatory Notice....................................................................................99

Regulatory information for wireless products...................................................................100

Exposure to radio frequency radiation........................................................................100

Notice to users in Brazil..............................................................................................100

Notice to users in Canada..........................................................................................100

Notice to users in Taiwan...........................................................................................101

Regulatory model number................................................................................................101

Environmental product stewardship program.........................................................................102

Paper use.........................................................................................................................102

Plastics.............................................................................................................................102

Material safety data sheets...............................................................................................102

Recycling program............................................................................................................102

HP inkjet supplies recycling program...............................................................................102

Disposal of waste equipment by users in private households in the European Union.....103

Power consumption..........................................................................................................104

Chemical Substances.......................................................................................................104

Battery information...........................................................................................................104

Battery disposal in Taiwan..........................................................................................104

Attention California users...........................................................................................104

RoHS notices (China only)...............................................................................................105

RoHS notices (Ukraine only)............................................................................................105

Third-party licenses................................................................................................................106

B HP supplies and accessories

Order printing supplies online.................................................................................................114

Supplies..................................................................................................................................114

Ink cartridges and printheads...........................................................................................114

HP media..........................................................................................................................115

C Network setup

Change basic network settings...............................................................................................116

View and print network settings........................................................................................116

Turn the wireless radio on and off....................................................................................116

Change advanced network settings.......................................................................................116

Set link speed...................................................................................................................117

View IP settings................................................................................................................117

Change IP settings...........................................................................................................117

Configure the printer’s firewall settings.............................................................................117

Creating and using firewall rules................................................................................118

Reset network settings.....................................................................................................119

Set up the printer for wireless communication........................................................................119

Before you begin..............................................................................................................120

Set up the printer on your wireless network.....................................................................120

Set up the printer using the HP printer software (Recommended)...................................120

Set up the printer using WiFi Protected Setup (WPS)......................................................120

To connect the printer using the Push Button Method...............................................121

To connect the printer using the PIN Method.............................................................121

Set up the printer using the embedded web server (EWS)..............................................121

Change the connection type.............................................................................................121

To change from an Ethernet connection to a wireless connection.............................122

To change from a USB connection to a wireless connection.....................................122

To change from a wireless connection to a USB or Ethernet connection .................122

Test the wireless connection............................................................................................122

Guidelines for ensuring wireless network security............................................................122

Overview of security settings......................................................................................123

Add hardware addresses to a wireless router (MAC filtering)....................................123

Other wireless security guidelines..............................................................................123

Guidelines for reducing interference on a wireless network.............................................124

Uninstall and reinstall the HP software...................................................................................124

Windows...........................................................................................................................124

Mac OS X.........................................................................................................................125

D Printer management tools

Toolbox (Windows).................................................................................................................126

HP Utility (Mac OS X).............................................................................................................126

Embedded web server............................................................................................................126

About cookies...................................................................................................................127

To open the embedded web server..................................................................................127

Index............................................................................................................................................137

Contents

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

•

Accessibility

•

Eco

•

Understand the printer parts

•

Use the printer control panel

•

Finding the printer model number

•

Select print media

•

Load media

•

Install the accessories

•

Maintain the printer

•

Update the printer

•

Turn the printer off

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see

System requirements.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at

www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at

www.apple.com/

accessibility.

6 Get started

Eco

Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. For more information, see

Environmental product stewardship program

HP is committed to helping customers reduce their environmental footprint. HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices.

For more information about HP's environmental initiatives, visit

www.hp.com/hpinfo/

globalcitizenship/environment/.

Manage power

To conserve electricity, try the following:

• Turn on the printer's Sleep Mode feature, and then select the option for the shortest time. After the printer has been inactive for this period of time, the printer will go

into low-power mode. To configure this feature, touch

(eco button) on the

printer’s control panel display, touch Sleep, and then touch the desired option.

• Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday. In this way, you will save energy during the night and weekends. To configure this

feature, touch

(eco button) on the printer's control panel display, touch

Schedule On and Off, and then set the time to turn on and off the printer.

• Adjust the screen brightness to a dimmer setting. To configure this feature, touch

(eco button) on the printer's control panel display, touch Screen

Brightness, and then set the desired option.

NOTE: The printer's Sleep Mode and Schedule On and Off features are

temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

Conserve printing supplies

To conserve printing supplies such as ink and paper, try the following:

• Change the print mode to a draft setting. Draft setting uses less ink.

• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.

• Reduce paper usage by printing on both sides of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see

Print on both sides (duplexing). Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages.

Eco 7

Understand the printer parts

This section contains the following topics:

•

Front view

•

Printing supplies area

•

Back view

Front view

5 6

1 Top cover

2 Ink-cartridge access door

3 Output tray

4 Control-panel display

(Power button)

6 Control panel

7 Output tray extension

8Tray 1

Printing supplies area

Chapter 1

8 Get started

1 Ink-cartridge access door

2 Ink cartridges

Back view

1 Ethernet network port

2 Rear universal serial bus (USB) port

3 Power input

4 Automatic two-sided printing accessory (duplexer)

Use the printer control panel

This section contains the following topics:

•

Overview of buttons and lights

•

Change printer settings

•

Print reports

Use the printer control panel 9

Overview of buttons and lights

For more information about control panel light patterns and messages, see Controlpanel lights reference.

2134

911 810

Label Name and Description

1 Printhead align control panel icon. Shows that the printhead requires alignment.

2 Ink cartridge access door open icon. Shows that the printer's ink cartridge access door or

top cover is open.

3 Out of paper icon. Shows that the printer is out of paper.

4 Paper jam icon. Shows that the printer has a paper jam.

Resume button and light. Press to continue a print job after a paper jam or adding paper. Press to cancel a print job when a media size mismatch occurs. Press and hold for three seconds to print a demo page. The Resume light blinks when the button must be pressed to resume printing.

Cancel button. Press once to stop a print job, or press and hold for three seconds to print a printer status report.

Power button and light. Press to turn the printer on or off. The light indicates whether the

printer is on or off.

ePrint button and light. Press to enable the HP ePrint function. The light indicates when the printer is connected to an ePrint server. Press and hold for three seconds to print the firmware information page.

Wireless button and light. Press to turn the wireless network feature on or off. The

button is lit when the wireless network is on.

10 Wired network icon. Shows that a wired network connection exists.

11 Wireless network icon. Shows that a wireless network connection exists.

Chapter 1

10 Get started

Label Name and Description

12 Ink cartridge information icons. Displays ink cartridge information, including fill levels.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only.

When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

Change printer settings

If the printer is connected to a computer, you can change the printer settings using HP software tools available on your computer — such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see

Printer

management tools.

Print reports

Use the control panel to print the following reports for the printer.

• Printer status report. Press and hold the

(Cancel) button for three seconds.

• Network configuration page and Wireless network test page. Press the

(Wireless) button and then release.

• Demo page. Press and hold the

(Resume) button for three seconds.

Finding the printer model number

In addition to the model name that appears on the front of the printer, the printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.

The model number is printed on a label located near the ink-cartridge access door.

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP website at

www.hp.com for more information about

HP media.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

(continued)

Select print media 11

This section contains the following topics:

•

Recommended papers for printing and copying

•

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

Depending on your country/region, some of these papers might not be available.

HP Premium Plus Photo Paper

HP Advanced Photo Paper

HP Everyday Photo Paper

HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink

cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products

and Services and select Ink, toner and paper.

NOTE: At this time, some portions of the HP website are available in English only.

(continued)

Select print media 13

Tips for selecting and using media

For the best results, observe the following guidelines.

• Always use media that conforms to the printer specifications. For more information, see

Media specifications.

• Load only one type of media at a time into a tray.

• When loading the trays, make sure the media is loaded correctly. For more information, see

Load media.

• Do not overload the tray. For more information, see

Load media

• To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays.

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily ◦ Media that contains staples or clips

Load media

This section provides instructions for loading media into the printer.

This section contains the following topics:

•

Load standard-size media

•

Load envelopes

•

Load cards and photo paper

•

Load custom-size media

Load standard-size media

To load media

Use these instructions to load standard media.

1. Pull out Tray 1.

Chapter 1

14 Get started

2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Load envelopes

To load envelopes

Use these instructions to load an envelope.

1. Pull out Tray 1.

Load media 15

2. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Chapter 1

16 Get started

Load cards and photo paper

To load cards and photo paper

Use these instructions to load photo paper.

1. Pull out Tray 1.

2. Insert the media print-side down in the center of the tray. Make sure the stack of

media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Load custom-size media

To load custom-size media

Use these instructions to load custom-size media.

CAUTION: Use only custom-size media that is supported by the printer. For more information, see

Media specifications.

Load media 17

1. Pull out Tray 1.

2. Insert the media print-side down in the center of the tray. Make sure the stack of

media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

3. Slide the media guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Chapter 1

18 Get started

Install the accessories

This section contains the following topics:

•

Install the duplexer

•

Install Tray 2

•

Configure trays

•

Turn on accessories in the printer driver

Install the duplexer

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

Print on both sides (duplexing).

To install the duplexer

▲ Slide the duplexer into the back of the printer until the unit locks into place. Do not

press the buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.

Install Tray 2

NOTE: Tray 2 is available as an optional accessory.

Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies and accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to the

prepared location. The surface must be sturdy and level.

2. Turn off the printer, and disconnect the power cord.

Install the accessories 19

3. Set the printer on top of the tray.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of

the printer.

4. Connect the power cord and turn on the printer.

5. Enable Tray 2 in the printer driver. For more information, see

Turn on accessories

in the printer driver.

To load Tray 2

1. Pull the tray out of the printer by grasping under the front of the tray.

2. Insert the paper print-side down in the center of the tray. Make sure the stack of

paper aligns with the line on the width guide, and does not exceed the line marking on the guide.

NOTE: Tray 2 can be loaded only with plain paper.

Chapter 1

20 Get started

3. Slide the media guides in the tray to adjust them for the size that you have loaded.

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Configure trays

NOTE: Tray 2 is an optional accessory. For ordering information, see Order

printing supplies online.

To configure the trays, you must have Tray 2 installed and turned on.

By default, the printer draws media from Tray 1. If Tray 1 is empty, the printer draws media from Tray 2 (if it is installed and loaded with media). You can change this default behavior by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or preprinted media from accidental use. If the printer runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the printer draws media.

NOTE: To use the tray lock and default tray settings, you must select the automatic tray selection option in the printer software. If the printer is on a network and you set a default tray, the setting will affect all users of the printer.

Install the accessories 21

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the printer pick media from one tray if the other one is empty.

•

Load media in Tray 1 and Tray 2. For more information, see

Load media.

•

Make sure tray lock is disabled.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

•

Load special media in Tray 1 and plain paper in Tray 2.

•

Make sure the default tray is set to Tray 2.

•

Make sure tray lock is set to Tray 1.

Load media in both trays but have the printer pick media from a specific tray first.

•

Load media in Tray 1 and Tray 2.

•

Make sure default tray is set to the appropriate tray.

To configure the trays

1. Make sure the printer is turned on.

2. Perform one of the following:

• Embedded web server: Click the Settings tab and click Paper Handling in the left panel.

• Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling.

• HP Printer Utility (Mac OS X): Click Paper Handling from the Printer

Settings panel.

3. Click OK or Apply after changing the desired tray settings.

Turn on accessories in the printer driver

• To turn on accessories (Windows)

•

To turn on accessories (Mac OS X)

To turn on accessories (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or -

Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties.

3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories (Mac OS X)

Mac OS X automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:

1. Open the System Preferences and then select Print & Fax.

2. Select the printer from list of printers, and then click Options & Supplies.

Chapter 1

22 Get started

3. Click the Driver tab.

4. Select the options you want to install, and then click OK.

Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform this maintenance procedure as necessary.

•

Clean the exterior

WARNING! Before cleaning the printer, turn off the power and unplug the power

cord from the electrical socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The exterior of the printer does not require cleaning. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.

To update the printer, complete the following steps:

1. Open the EWS. For more information, see

Embedded web server.

2. Click the Web Services tab, and then click Product Update in the Web Services Settings section.

3. Click Check Now and follow the onscreen instructions.

TIP: To enable the printer to automatically check for updates, click the Web Services tab, and then click Product Update. In the Auto Product Update section, click On, and then click Apply.

Turn the printer off

Turn the printer off by pressing the (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip. If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues.

CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues.

Turn the printer off 23

2Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information about selecting the best print media for your documents, see

Select print media.

Choose a print job to continue:

Print documents

Print brochures

Print on envelopes

Print photos

Print on special and custom-size paper

Print borderless documents

Print documents

Follow the instructions for your operating system.

•

Print documents (Windows)

•

Print documents (Mac OS X)

NOTE: This printer includes HP ePrint, a free service from HP that allows you to print documents on your web-connected printer anytime, from any location, and without any additional software or printer drivers. For more information, see

ePrint.

24 Print

Print documents (Windows)

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Layout tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option.

6. Click OK.

7. Click Print or OK to begin printing.

Print documents (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. Select a paper size: a.From the File menu in your software application, click Page Setup.

NOTE: If you do not see a Page Setup menu item, go to step 3.

b. Make sure the printer you want to use is selected in the Format For pop-up

menu.

c. Select the paper size from the Paper Size pop-up menu, and then click OK.

3. From the File menu in your software application, click Print.

4. Make sure the printer you want to use is selected.

5. Select the paper size from the Paper Size pop-up menu (if available).

6. Change the print settings for the option provided in the pop-up menus, as

appropriate for your project.

NOTE: If you do not see any options, click the blue disclosure triangle next to the Printer pop-up menu.

7. Click Print to begin printing.

Print brochures

Follow the instructions for your operating system.

•

Print brochures (Windows)

•

Print brochures (Mac OS X)

ePrint.

Print brochures 25

Print brochures (Windows)

NOTE: To set print settings for all print jobs, make the changes in the HP software

provided with the printer. For more information on the HP software, see

Printer

management tools.

1. Load paper in the tray. For more information, see Load media.

2. On the File menu in your software application, click Print.

3. Make sure the printer you want to use is selected.

4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5. Change the paper orientation on the Layout tab, and paper source, media type,

paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option.

6. Click OK.

7. Click Print or OK to begin printing.

Print brochures (Mac OS X)

1. Load paper in the tray. For more information, see Load media.

2. Select a paper size: a.From the File menu in your software application, click Page Setup.

NOTE: If you do not see a Page Setup menu item, go to step 3.

b. Make sure the printer you want to use is selected in the Format For pop-up

menu.

c. Select the paper size from the Paper Size pop-up menu, and then click OK.

3. From the File menu in your software application, click Print.

4. Make sure the printer you want to use is selected.

5. Select the paper size from the Paper Size pop-up menu (if available).

6. Click Paper Type/Quality from the pop-up menu, and then select the following

settings:

• Paper Type: The appropriate brochure paper type

• Quality: Normal or Best

NOTE: If you do not see these options, click the blue disclosure triangle next to the Printer pop-up menu.

7. Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes

Avoid envelopes with the following characteristics:

• Very slick finish

• Self-stick adhesives, clasps, or windows

Chapter 2

26 Print

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