HP LaserJet 6L User Manual [EN]

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HP Bulletin Board Service—Our electronic download service provides convenient access to HP printer drivers, updatedHP printer software, product information,and troubleshooting hints. Dial (208) 344-1691 (U.S.andCanada) and set your communicationsoftware to N,8,1.European Bulletin Board Service numbers are listed at http://www2.hp.com.Taiwan:(886-2)923-3233.Korea:HITEL or CHOLIAN (Go HPK).Australia: (613) 9890 0276. New Zealand: (649) 356-3660.
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(03) 9272-2627 0660-8128 0800-1-1906 0800-1-7043 (800) 333-1917 (86 10) 6505 5280 800-10453 (31 20) 681-5792 9800-13134 05-905900 0130-810061 (852) 2506-2422 (011) 622-6420 (21) 352-2044 1678-59020 (81 3) 3335-8622
Korea Malaysia Netherlands New Zealand Norway Philippines Singapore Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand United Kingdom United States
Greeley, CO 80632 USA
(02) 769-0543 (03) 298-2478 0800-22-2420 (09) 356 6642 800-11319 (65) 291-7951 (65) 275-7251 900-993123 020-795743 0800 55-1527 0800 55-1526 02-719-5589 (02) 661-3511 0800-960271 (800) 333-1917
Customer Support Options Worldwide
In addition to the phone numbers listed below,appendix A, “Warranty and Support Information" contains worldwide sales and service addresses and phone numbers for countries not listed here.
U.S.and Canada: Customer Support & Product
Repair Assistance (Please refer to the warranty
chapter of this manual for additional product repair information.)
European Customer Support Center Language and In-Country Options Available
HP provides a free telephone support service during the warranty period.By calling a telephone number listed below, you will be connected to a responsiveteam waiting to help you. If you require supportafter your warrantyhas expired,you can receive support for a fee through the same telephone number.The fee is charged on a per-incidentbasis.When calling HP please have the following information ready:
• Product name and serial number Date of purchase Description of the problem Dutch Belgium: 02 626 8806
Netherlands: 020 606 8751
English Ireland: 01 662 5525
UK: 0171 512 5202 International: 44 171 512 52 02
French France: 04 50 43 9853
Belgium: 02626 8807 Switzerland: 084 880 1111
German Germany: 0180 5 25 81 43
Austria: 0660 6386
If you require support after your warranty has expired or additional product repair services, of if your country is not listed below, please refer to the Worldwide Sales and Service Offices in appendix A.
Africa/Middle East Argentina Australia Brazil Canada China
Czech Republic Greece Hong Kong Hungary India Indonesia Japan Korea
Call (208) 323-2551 Mon-Fri 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain
free of charge during the WarrantyPeriod;however, your standard long-distance
Time)
phone charges still apply.
Post-warranty telephoneassistance is availableto answer your product questions.Call (900) 555-1500 ($2.50* per minute,U.S.only),or call (800) 999-1148($25* per call, Visa or MasterCard, U.S. and Canada) Mon-Fri 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).
Please have your serial number ready when calling.
Charges begin only when you connect with a support
technician.*Prices subject to change.
Open Monday-Friday 8:30-18:00 CET
Norwegian Norway: 22 11 6299
Danish Denmark: 3929 4099 Finnish Finland: 0203 47288 Swedish Sweden: 08 619 2170 Italian Italy: 02 26410350 Spanish Spain: 902 321 123 Portuguese Portugal: 01 441 7199
In-Country Support Numbers
(41 22) 780-7111 (54 1) 781-4059/69 (03) 9272 8000 (55 11) 709-1444 (208) 323-2551 (8610) 6261-4174;6261-4175; 6261-4176;6262-5666 (42 2) 471 7321 (30 1) 689 64 11 800-7729 (36 1) 252 4505 (011) 6472366 (21) 350-3408 (31 20) 581-3318 (82 2) 3270-0700;outside Seoul, call 080-999-0700
Malaysia Mexico D.F. Mexico Guadalajara Mexico Monterey New Zealand Philippines Poland Portugal Russia Singapore Switzerland Taiwan Thailand Turkey
(603) 295-2566 (52 5) 326-4600 (52 3) 669 95 00 (52 83) 378 42 40 (64 9) 356-6640 (63 2) 894-1451 (48 22) 37-5065 (351 1) 301 7330 (7 095) 923-5001 (65) 272-5300 (41 1) 753 7111 (02) 717-9609 (662) 661-4011; 661-4012 (90 1) 224-5925
HP LaserJet 6L Printer
User’s Manual
Copyright Information
© 1997 Hewlett-Packard Company All Rights Reserved.
Reproduction, adaptation, or translation withoutprior written permission is prohibited, except as allowed under thecopyright laws.
Part number: C3990-90901 First Edition, May 1997
Documentation Warranty Statement
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damage in connection with the furnishing, performance, or use of this manual.
Trademark Credits
Microsoft®, Windows® and MS-DOS® are U.S.registered trademarks of Microsoft Corporation.
Material Safety Data Sheet (MSDS)
The Toner Material Safety Data Sheet (MSDS) can be obtained by calling HP First at (800) 333-1917 or (208) 344-4809. International customers should refer to “Hewlett-Packard Services Worldwide” at the front of this manualfor appropriate numbers and information.
FCC Regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However,there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged totry to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase separation between equipment and receiver.
• Connect equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult your dealer or an experienced radio/TV technician.
Note: Any changes or modifications to the printer not expressly approved by HP could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
Canadian DOC Regulations
Complies with Canadian EMC Class B requirements.
<<Conforme á la classe B des normes canadiennes do compatibilité électromagnétiques. <<CEM>>.>>
CONTENTS
1 Set Up
Introduction ..............................1-1
Identifying Your Printer’sParts .....................1-1
Installing the HP LaserJet Toner Cartridge ..............1-2
Connecting Your Printer’s Cable and Cord ..............1-3
Attaching the Label to the Printer ...................1-4
Loading Paper into the Printer ....................1-5
Printer Software Information .....................1-6
Minimum System Requirements ..................1-6
Installation Considerations .....................1-6
Installing Your Printer’sSoftware ...................1-7
x
Standard Installation for Windows 3.1
Standard Installation for Windows 95 ...............1-7
Custom versus Typical Installation .................1-8
Alternative Installation for Windows 3.1
Alternative Installation for Windows 95 ...............1-8
Using Online Help ...........................1-9
Installing Memory Cards (DRAM) ..................1-10
2 Printer Control Panel
Using the Front Panel .........................2-1
The Front Panel ............................2-2
...............1-7
x
..............1-8
3Printing
Selecting Print Media .........................3-1
Selecting Media Types .......................3-1
Selecting Media Sizes .......................3-1
Selecting the Output Paper Path ...................3-2
Using the Single-Sheet Input Slot ...................3-3
Printing on Letterhead and Envelopes ................3-4
Printing Tasks .............................3-5
Printing on Both Sides (Duplexing) .................3-5
Pausing Your Printer Between Pages ...............3-6
Resetting Your Printer .......................3-6
Stopping a Print Job ........................3-6
Printing on Special Media .......................3-7
Additional Tips for Custom Sizes ..................3-7
Additional Tips for Transparencies .................3-7
Additional Tips for Printing Labels ................3-7
Managing HP LaserJet Toner Cartridges ...............3-8
4Troubleshooting
Solving Common Problems ......................4-1
Printing a Self-Test Page ......................4-1
Clearing Paper Jams .......................4-2
Paper Will Not Feed ........................4-3
Cleaning Your Printer .......................4-4
EN Contents-1
Solving Printer Problems ......................4-5
Solving Print Quality Problems ...................4-7
Solving Software Problems .................... 4-12
Solving Hard-to-Resolve Problems ................. 4-13
Networks and Switchboxes ..................... 4-15
Out of Memory ........................... 4-15
A Warranty and Support Information
HP Limited 1-Year Warranty Statement ................A-1
Hardware Service during the Warranty Period ...........A-2
Hardware Service after the Warranty Period ...........A-2
HP LaserJet Toner Cartridge Warranty ..............A-2
Accessories and Supplies Information ................A-3
HP Software License Agreement ..................A-4
Worldwide Sales and Service Offices ................A-5
BPrinter Specifications
Printer Specifications .........................B-1
Regulatory Information ........................B-2
VCCI Statement (Japan) ......................B-2
Laser Statement for Finland ....................B-2
Environmental Product Stewardship .................B-4
Laser Safety Statement .......................B-6
2-Contents EN
Set Up
1
Introduction
Congratulations on your purchase of the HP LaserJet 6L printer. The following items are required to set up your printer:
HP LaserJet 6L Printer Power Cord
HP LaserJet Toner Cartridge Sheet of Printer Labels
IEEE-1284 Compliant Parallel
Cable (not included)
Identifying Your Printer’s Parts
Before using your printer, make sure you can identify the following parts:
HP LaserJet 6L Printer Software Disks
Figure 1-1
A = Front Output Slot G = Paper Input Support B = Paper Path Lever H = Single-Sheet Input Slot C = Front Panel Button I = Paper Input Bin D = Indicator Lights J = Paper Guides E = Paper Output Bin K =Printer Door F = Paper Output Support
EN Set Up 1-1
Installing the HP LaserJet Toner Cartridge
It is recommended that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from your printer.
Caution
To prevent damage, do not expose the toner cartridge to light for more than a few minutes. For extended periods outside the printer, place the cartridge in a closed drawer, return it to the original packaging, or cover it completely with a cloth.
To install your HP LaserJet toner cartridge, you will need to first remove the toner cartridge from its packaging. (Save the packaging for possible cartridge storage and recycling.)
1 Open the Printer Door by pulling it
toward you in a forward motion using both hands.
2 Roll the toner cartridge back and forth
briskly to distribute the toner evenly inside the cartridge.
3 Grasp the end of the clear sealing
tape on the side of the cartridge and pull firmly to remove the entire length of the tape. Once removed, the tape should measure twice the length of the toner cartridge or 490 mm (19.3 inches).
4 Hold the cartridge by the handle (so
that the arrows are facing the printer) and slide it down and back into the printer. The ends of the cartridge slide into the black plastic grooves in the printer. Push it firmly into place and close the printer door.
Note
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
1-2 Set Up EN
Connecting Your Printer’s Cable and Cord
Note
For best results, it is imperative that you use a high-quality IEEE-1284 compliant parallel cable, such as the HP LaserJet cable, between the printer and computer. This cable supports all of your printer’s advanced printing capabilities. If you experience problems with your computer not being recognized by your printer, you may have a faulty cable.
1 Connect a parallel cable to your
printer. Be sure not to force the cable on upside down.
2 Secure the cable by snapping the two
wire clips from the printer to the cable. A secure cable helps prevent communication problems between the computer and printer.
3 Connect the other end of the cable to
a parallel port on your computer. Secure the cable by tightening the attached screws.
1
Set Up
Caution
Be sure to connect the cable to a parallel port on your computer rather than a serial port. Connecting to the wrong port can cause damage to your printer. See your computer’s documentation for more information about the computer’s ports.
4 Connect the power cord between the
printer and a grounded power strip or wall outlet.
Once the power is connected, the indicator lights on the printer’s front panel will turn on and then blink in sequence. The Error (top) light will stay on if the Paper Input Bin is empty.
You will not find an on/off switch on your printer. After 15 minutes of inactivity, the printer will automatically shift to a powered-down state called SleepMode.
EN Set Up 1-3
Attaching the Label to the Printer
A sheet of labels was shipped in the Paper Output Bin of your printer. You will need to attach the label titled “Remove Paper Before Reloading” to your printer.
1 Carefully remove the label from its
backing sheet.
2 Attach the label to the printer’s Paper
Input Bin.
As the label indicates, always remove and realign all paper before reloading. By doing so, you can reduce multiple paper feeds or paper jams or both.
1-4 Set Up EN
Loading Paper into the Printer
Before loading paper into the printer, you will want to raise the paper supports located behind the Paper Input Bin and the Paper Output Bin. Using paper supports can help prevent unwanted paper curl and paper jams. These supports can be extended for different lengths of paper.
1 Raise the supports on the Paper
Input Bin and on the Paper Output Bin until they snap into place.
2 Insert up to 100 sheets of paper into
the Paper Input Bin. Be careful not to overfill the bin. The Ready (bottom) light will come on.
3 Center the paper using the paper
guides on the Paper InputBin.
If you want to test your printer, you can print the self-test page. To do so, make sure the Ready (bottom) light is on and all other indicator lights are off. Press and release the Front Panel button. (If the printer is in SleepMode [all lights are off], you will need to press the Front Panel button twice.) The Data (middle) light will come on and the Ready (bottom) light will blink. The self-test page prints.
1
Set Up
Note
When adding paper to an existing stack in the Paper Input Bin, always remove and realign all paper to avoid multiple paper feeds or paper jams or both.
EN Set Up 1-5
Printer Software Information
Before you can use your printer with any software programs, you must first install the printer’s software. Your printer’s software includes two printer drivers that support both Windows® 3.1 printer’s software will automatically select the optimal printer driver based on the requirements listed below.
Minimum System Requirements
PCL Driver Host-Based Driver
386 processor 486 processor
4 MB RAM (Windows 3.1
16 MB RAM (Windows 95)
5 MB free disk space 10 MB free disk space
x
)or
8 MB RAM (Windows 3.1
16 MB RAM (Windows 95)
DOS 5.0
Bidirectional communication
Installation Considerations
Some devices (such as a switchbox, zip drive, or software key) connected between the printer and the computer may prevent the printer from sending data back to the computer. If you are using one of these devices, some of your printer’s features will not be available to you, such as the status window.
x
and Windows 95.The
x
)or
During installation, if you get the message “HP LaserJet 6L printer has not been found,” check the following:
Check the power cord connections and power source.
Make sure you are using a high-quality IEEE-1284 compliant parallel
cable.
Ensure that any devices connected between the printer and the
computer (such as a switch box or zip drive) have bidirectional capabilities.
If, after checking the items listed above, you still see the “HP LaserJet 6L printer has not been found” message, click Continue to proceed with the PCL driver installation.
If the installation could not be successfully completed, see the Alternative Installation instructions later in this chapter.
1-6 Set Up EN
Installing Your Printer’s Software
The following section lists several different methods of installation.Use the method that is appropriate for your computer system.
1
Set Up
Standard Installation for Windows 3.1
This setup installs the printer software for Windows 3.1x.
1 Connect your HP LaserJet 6L printer to your computer using a
high-quality IEEE-1284 compliant parallel cable.
2 Ensure the power cord is connected to the printer. 3 Insert Disk 1 into Drive A: (or B:). 4 Select File from the Program Manager and choose Run. 5 Type A:SETUP (or B:SETUP) and click OK. 6 Follow the instructions on your screen to complete the installation. 7 Remove the disk when the installation is complete.
x
Standard Installation for Windows 95
This setup installs the printer software for Windows 95.
1 Click Start, select Shut Down, choose Shut Down the Computer, and
click Yes.
2 Turn off your computer. 3 Connect your HP LaserJet 6L printer to your computer using a
high-quality IEEE-1284 compliant parallel cable.
4 Ensure the power cord is connected to the printer. 5 Turn on yourcomputer and restart Windows 95. The “New Hardware
Found” screen appears.
Note
Note
EN Set Up 1-7
If your computer does not display the “New Hardware Found” screen, you will need to follow these instructions:1) Insert disk 1 into Drive A: (or B:), 2) Select Start, then select Run, 3) Type A:SETUP (or B:SETUP) and click OK, then 4) Follow the instructions on your screen.
6 Select “Driver from Disk Provided by Hardware Manufacturer.” 7 Click OK.The “Install From Disk” screen appears. 8 Insert Disk 1 into Drive A: (or B:) and click OK. 9 Follow the instructions on your screen to complete the installation.
10 Remove the disk when the installation is complete.
If after installing the softwareand restarting Windows 95 your computer displays the screen “New Hardware Detected” and lists the HP LaserJet 6L printer, you will want to select “Do not install a driver (Windows will not prompt you again)” and click OK.
Custom versus Typical Installation
During installation, you may see a dialog box asking if you prefer a Typical or a Custom installation. The Typical installation installs all of the HP recommended software.
If you choose to do a Custom installation, you will be asked whether you want to install the host-based driver or the PCL driver.(See the system requirements for the PCL driver and the host-based driver.) If you meet the system requirements and your printer is connected directly to your computer, select the host-based driver. If you meet the system requirements and you are going to access the printer across a network, select the PCL driver.
You will also need to select or clear the HP LaserJet 6L Help files. Select this option if you want to include online help files for your printing software.Finally, you will be asked to select orclearTrueType Fonts. Select this option if you want to install TrueType fonts.
Note
Caution
By following the Alternative Installation instructions below, the PCL driver files and some help files will be installed. This setup will not install the status window.
Make sure that you quit all software that is currently running, such as Microsoft® Office Manager, virus checkers, and fax utilities.
Alternative Installation for Windows 3.1
1 Quit all software that is currently running. 2 From the Program Manager, open the Main group. 3 Open the Control Panel and Printers. 4 Click Add.A list of printers will appear on your screen with Install
Unlisted or Updated Printer highlighted.
5 Click Install. 6 Insert Disk 2 and click OK. 7 Follow the instructions on your screen to complete the installation. 8 Remove the disk when the installation is complete.
x
Alternative Installation for Windows 95
1 Quit all software that is currently running. 2 Click Start, then select Settings/Printers. 3 Double-click on Add Printer. 4 Click Next until you come to the List of Printer Manufacturers. 5 Click Have Disk. 6 Insert Disk 2 and click OK.The name of the printer driverwill appear. 7 Click Next.Then click Next again. 8 Remove the disk when the installation is complete.
1-8 Set Up EN
Using Online Help
When you installed your printer software, you also installed online help. Online help contains detailed procedures that guide you through any task you want to perform with your printer. It provides information that is specific to the current printing task. You can access online help by selecting Help in your HP LaserJet 6L program group.
Online help is also a troubleshooting tool. When problems occur, the quickest way to find a solution is to access your online help.
Online help supports the following software topics:
Installation—provides installation information.
Overview—summarizes information about the printer driver, the status
window, and accessing online help.
Driver Software—describes options available for your printer, such as
number of copies and paper size.
Status Window—describes options and features of your printer and
gives detailed descriptions of status window messages.
Troubleshooting—leads you through a question and answer
troubleshooting scenario to determine and resolve problems.
How Do I—provides information on printing tasks.
1
Set Up
Note
Online help will not be available if you followed the Alternative Installation instructions.
EN Set Up 1-9
Installing Memory Cards (DRAM)
Your HP LaserJet 6L printer is capable of accepting any 70ns or faster (such as a 50ns), 5V, DRAM memory card meeting JEIDA specifications.
Hewlett-Packardoffers 1-, 2-, and 4-MB DRAM memory cards.
Note
Some printer drivers have an adjustable memory setting. After installing or removing a memory card, this setting may require an adjustment to reflect the new memory total.
1 Unplug the power cord from the
printer.
2 Open the Printer Door, remove the
toner cartridge, and close the Printer Door. Protect the toner cartridge from light while working on the printer.
3 Gently tip the printer onto its side so
that the memory cover is on top.
4 Remove the Memory Expansion
Cover by placing a finger through the hole and pulling away from the printer.
5 Align the memory card with the
corner notch so it is positioned as shown. Push it firmly into the printer.
Replace the Memory Expansion Cover, set the printer upright, reinstall the toner cartridge, load the paper, and plug the power cord back into the printer.
Print a self-test page to ensure that the printer recognizes the additional memory you have added. Your Total Memory in the “Printer Configuration” section will show the new memory total.
1-10 Set Up EN
Printer Control Panel
Using the Front Panel
The Front Panel consists of one button and three indicator lights.
Error (Amber)
Data (Green)
Ready (Green)
The lights will be in one of the following states:
2
On
Off
Blinking
EN Printer Control Panel 2-1
The Front Panel
Use the Front Panel to determine the status of your printer and to accomplish the following tasks:
Status Condition Cause Action
No lights are on or blinking. Printer is in SleepMode or
Ready light is on steadily. Printer is ready to print. Noaction is necessary.
Data light is on steadily and the Ready light is blinking.
power has been disconnected.
Printer is receiving or processing data.
If you wish to print, press and release the Front Panelbutton or send the job to print.If no response, check the power cord.
However, if you press and release the FrontPanel button, a self-test pagewill print.
No action is necessary.
Data light and Ready light both remain on.
Data light is blinking. Printer is in Manual Feed
Error light remains on. Printer is out of paper.
Error light is blinking. Page may be too complex
All lights are on. Printer is indicating an
All three lights are flashing simultaneously.
Unprinted data is in the printer.
mode.
Printer has a paper jam. No toner cartridge. Printer door is open.
for the printer’s memory capacity.
internal problem.
The memory card may be slower than70 ns.
Press and release the FrontPanel button to print the remaining data.
Check that you have loaded the correct paper. Then, press andrelease the Front Panel buttonto print.
Load paper. Clear the paper path. Install the toner cartridge. Close the printer door.
See Chapter 4, “Troubleshooting.”
See Chapter 4, “Troubleshooting.”
See Chapter 4, “Troubleshooting.”
2-2 Printer Control Panel EN
Printing
3
Selecting Print Media
The type of media you select will affect printer performance and print quality.
Selecting Media Types
If available in your area, it is recommended that you use HP LaserJet or HP Multipurpose paper (since it has been designed specifically for use with your printer) or paper meeting HP’s specifications.You can also use recycled paper when the paper meets HP’s requirements. To order HP paper or the “Accessories and Supplies Information” in appendix A.
Selecting Media Sizes
HP LaserJet Printer Family Paper Specification Guide
,see
The Paper Input Bin can hold up to 100 sheets of 75 g/m2(20 pound) print media. The Single-Sheet Input Slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches). This includes, but is not limited to, the following paper and envelope sizes:
Letter (8.5 x 11 in) Legal (8.5 x 14 in) Executive (7.25 x 10.5 in)
A4 (210 x 297 mm) COM10 Envelopes
(4.125 x 9.5 in)
C5 Envelopes
(162 x 229 mm)
Other Custom-Sized
Media
Note
EN Printing 3-1
Insert all media lengthwise (vertically) into the printer.If you want to print horizontally (landscape), make this selection through your software. Do not print on paper smaller than 76.2 x 127 mm (3 x 5 inches).
B5 Envelopes
(176 x 250 mm)
DL Envelopes
(110 x 220 mm)
Monarch Envelopes
(3.875 x 7.5 in)
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