HP LaserJet 2030, LaserJet 2050, LaserJet 2035, LaserJet 2055 Service Manual
HP LaserJet P2050 and P2030 Series Printers
Service Manual
HP LaserJet P2030 Series and HP LaserJet
P2050 Series Printers
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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or editorial errors or omissions contained
herein.
Part number: CE457-90980
Edition 1, 10/2008
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Table of contents
1 Product basics
Product comparison ............................................................................................................................. 2
HP LaserJet P2050 Series Printers ..................................................................................... 2
HP LaserJet P2030 Series Printers ..................................................................................... 3
Product features ................................................................................................................................... 4
HP LaserJet P2050 Series Printers ..................................................................................... 4
HP LaserJet P2030 Series Printers .................................................................................... 5
Product walkaround .............................................................................................................................. 6
HP LaserJet P2050 Series Printers ..................................................................................... 6
Front view ............................................................................................................ 6
Rear view ............................................................................................................ 7
Interface ports ..................................................................................................... 8
Model and serial number label ............................................................................ 8
HP LaserJet P2030 Series Printers ..................................................................................... 9
Front view ............................................................................................................ 9
Rear view .......................................................................................................... 10
Interface ports ................................................................................................... 11
Model and serial-number label location ............................................................ 12
Supported product software ............................................................................................................... 13
Software included with the product .................................................................................... 13
Software installation types for Windows ............................................................ 13
Macintosh software ........................................................................................... 13
Supported printer drivers for Windows (HP LaserJet P2050 Series Printers) ................... 13
Supported printer drivers for Windows (HP LaserJet P2030 Series Printers) ................... 13
Supported printer drivers for Macintosh (HP LaserJet P2050 Series Printers only) .......... 13
Supported printer drivers for Macintosh (HP LaserJet P2030 Series Printers only) .......... 14
Other software provided .................................................................................................... 14
Software for Windows ....................................................................................... 14
HP ToolboxFX (HP LaserJet P2050 Series Printers only) ............... 14
Status Alerts software (HP LaserJet P2030 Series Printers only) .................... 14
Software for networks ....................................................................................... 14
HP Web Jetadmin ............................................................................ 14
Embedded Web server (HP LaserJet P2055dn, HP LaserJet
P2055x, and HP LaserJet P2035n printers only). ............................ 14
ENWW iii
System minimum requirements .......................................................................................................... 16
Connectivity ........................................................................................................................................ 17
2 Control panel
Control panel (HP LaserJet P2050 Series Printers only) ................................................................... 22
Control panel (HP LaserJet P2030 Series Printers only) ................................................................... 30
Software for other operating systems ............................................................... 15
Windows requirements ...................................................................................................... 16
Macintosh requirements .................................................................................................... 16
Supported networks (HP LaserJet P2050 Series Printers) ................................................ 17
Supported network (HP LaserJet P2030 Series Printers) ................................................. 18
Control-panel layout ........................................................................................................... 22
Use the control-panel menus ............................................................................................. 23
Use the menus .................................................................................................. 23
Reports menu .................................................................................................................... 24
System setup menu ........................................................................................................... 25
Service menu ..................................................................................................................... 27
Network config. menu (HP LaserJet P2055dn and HP LaserJet P2055x only) ................. 28
3 Paper and print media
Supported paper and print media ....................................................................................................... 32
Paper for the HP LaserJet P2050 Series Printers ............................................................. 32
Paper for the HP LaserJet P2030 Series Printers ............................................................. 34
Load paper and print media ............................................................................................................... 38
Load trays ......................................................................................................................... 38
Configure trays ................................................................................................................................... 43
Configure trays (HP LaserJet P2050 Series Printers only) ................................................ 43
Configure trays (HP LaserJet P2030 Series Printers only) ............................................... 43
Use paper output options .................................................................................................................. 44
Print to the top (standard) output bin ................................................................................. 44
Supported paper and print media sizes ............................................................ 32
Supported paper and print media types ............................................................ 33
Tray and bin capacity ........................................................................................ 34
Supported paper and print media sizes ............................................................ 34
Supported paper and print media types ............................................................ 36
Tray and bin capacity ........................................................................................ 37
Paper orientation for loading trays ................................................................... 38
Tray 1 ................................................................................................................ 39
Tray 2 ................................................................................................................ 40
Load A6-size paper .......................................................................... 40
Optional Tray 3 (HP LaserJet P2050 Series Printers only) ............................... 41
Load A6-size paper .......................................................................... 41
Manual feed ...................................................................................................... 42
iv ENWW
Print to the straight-through paper path (rear output) ........................................................ 45
4 Manage and maintain
Print the information pages ............................................................................................................... 48
Print the information pages (HP LaserJet P2050 Series Printers only) ............................. 48
Print the information pages (HP LaserJet P2030 Series Printers only) ............................. 48
Use the HP ToolboxFX software (HP LaserJet P2050 Series Printers only) ..................................... 50
View HP ToolboxFX ........................................................................................................... 50
Status ................................................................................................................................. 51
Alerts .................................................................................................................................. 52
Help ................................................................................................................................... 52
Device Settings .................................................................................................................. 53
Network Settings ................................................................................................................ 55
Shop for Supplies .............................................................................................................. 55
Other Links ........................................................................................................................ 55
Manage a network product ................................................................................................................. 57
Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet
P2035n only) ...................................................................................................................... 57
Use HP Web Jetadmin software ........................................................................................ 58
Use security features ......................................................................................................... 58
Manage supplies ................................................................................................................................ 59
Supplies life ....................................................................................................................... 59
Demo page ........................................................................................................ 48
Configuration page ............................................................................................ 49
Supplies Status page ........................................................................................ 49
Event log ........................................................................................................... 51
Set up Status Alerts .......................................................................................... 52
Set up E-mail Alerts .......................................................................................... 52
Device Information ............................................................................................ 53
Paper Handling ................................................................................................. 54
Printing .............................................................................................................. 54
PCL6 ................................................................................................................. 54
PCL5c ............................................................................................................... 54
PostScript .......................................................................................................... 54
Print quality ....................................................................................................... 54
Paper Types ...................................................................................................... 55
System Setup .................................................................................................... 55
Troubleshooting ................................................................................................ 55
Open the embedded Web server ...................................................................... 57
Status tab .......................................................................................................... 57
Settings tab ....................................................................................................... 58
Networking tab .................................................................................................. 58
Links .................................................................................................................. 58
Secure the embedded Web server ................................................................... 58
ENWW v
Manage the print cartridge ................................................................................................. 59
Print-cartridge storage ....................................................................................... 59
Use genuine HP print cartridges ....................................................................... 59
HP policy on non-HP print cartridges ................................................................ 59
Print-cartridge authentication ............................................................................ 59
HP fraud hotline and Web site .......................................................................... 59
Replace supplies and parts ................................................................................................................ 61
Supply replacement guidelines .......................................................................................... 61
Redistribute toner .............................................................................................................. 61
Change the print cartridge ................................................................................................. 62
Install memory (HP LaserJet P2050 Series Printers only) ................................................................. 64
Install product memory ...................................................................................................... 64
Check DIMM installation .................................................................................................... 67
Save resources (permanent resources) ........................................................................... 67
Enable memory for Windows ............................................................................................. 68
Clean the product ............................................................................................................................... 69
Clean the print-cartridge area ............................................................................................ 69
Clean the paper path (HP LaserJet P2050 Series Printers only) ...................................... 70
Clean the paper path (HP LaserJet P2030 Series Printers only) ...................................... 70
Clean the Tray 1 pickup roller ............................................................................................ 71
Clean the Tray 2 pickup roller ............................................................................................ 75
5 Theory of operation
Introduction ......................................................................................................................................... 80
Internal components ........................................................................................................................... 81
Timing ................................................................................................................................................. 83
Engine control system ........................................................................................................................ 84
DC controller ...................................................................................................................... 85
Low-voltage power supply ................................................................................................. 85
High-voltage power supply ................................................................................................ 86
Laser/scanner system ........................................................................................................................ 88
Laser failure detection ....................................................................................................... 89
Image-formation system ..................................................................................................................... 90
Pickup/feed/delivery system ............................................................................................................... 94
Jam detection .................................................................................................................... 95
6 Removal and replacement
Introduction ......................................................................................................................................... 98
Removal and replacement strategy ................................................................................................... 98
Electrostatic discharge ....................................................................................................................... 98
Required tools ................................................................................................................................... 99
Before performing service ................................................................................................................ 100
After performing service ................................................................................................................... 100
vi ENWW
Post-service test ............................................................................................................................... 101
Print-quality test ............................................................................................................... 101
Print cartridge ................................................................................................................................... 102
Tray 2 cassette ................................................................................................................................. 103
Rollers and pads .............................................................................................................................. 104
Pickup roller; Tray 1 ......................................................................................................... 104
Pickup roller assembly; Tray 2 ......................................................................................... 107
Separation-pad assembly; Tray 2 .................................................................................... 110
Transfer roller .................................................................................................................. 111
External panels, covers, and doors .................................................................................................. 114
DIMM door (HP LaserJet P2050 Series only) .................................................................. 114
Right cover ....................................................................................................................... 115
Reinstall the right cover ................................................................................... 117
Left cover ......................................................................................................................... 118
Rear cover, rear door, and duplex-paper-feed assembly ................................................ 120
Top-cover assembly ........................................................................................................ 124
Cartridge-door assembly and front cover ........................................................................ 127
Reinstall the cartridge-door assembly and front cover .................................... 129
Internal assemblies .......................................................................................................................... 130
Formatter PCA; HP LaserJet P2030 Series .................................................................... 130
Formatter PCA; HP LaserJet P2050 Series .................................................................... 132
Paper-pickup-gear assembly ........................................................................................... 134
Reinstall the paper-pickup-gear assembly ...................................................... 135
Cartridge-door switch ....................................................................................................... 137
Tray 1 pickup solenoid ..................................................................................................... 138
Fan ................................................................................................................................... 140
Reverse-sensor assembly; HP LaserJet P2050 Series ................................................... 142
Power-switch assembly ................................................................................................... 144
Connecting PCA .............................................................................................................. 147
Inlet-cable assembly ........................................................................................................ 150
Registration assembly ..................................................................................................... 152
Laser/scanner assembly .................................................................................................. 156
Fuser ................................................................................................................................ 158
Reinstall the fuser ........................................................................................... 162
Engine controller unit (ECU) ............................................................................................ 163
Reinstall the ECU ............................................................................................ 170
Paper-feed-guide assembly ............................................................................................. 172
Main motor ....................................................................................................................... 174
Face-down-drive or duplexing-paper-feed assembly ....................................................... 177
Duplex solenoid; HP LaserJet P2050 Series ................................................................... 180
Paper-retaining-delivery assembly .................................................................................. 181
7 Solve problems
ENWW vii
Solve general problems .................................................................................................................... 186
Troubleshooting checklist ................................................................................................ 186
Factors that affect product performance .......................................................................... 187
Basic problem solving ...................................................................................................... 188
Menu map (HP LaserJet P2050 Series Printers only) ...................................................................... 190
Troubleshooting process .................................................................................................................. 191
Pre-troubleshooting checklist .......................................................................................... 191
Tools for troubleshooting .................................................................................................................. 193
Continuous self-test (HP LaserJet P2050 Series only) .................................................... 193
Half self-test functional check .......................................................................................... 193
Drum rotation functional check ....................................................................................... 193
Heating element check .................................................................................................... 194
High-voltage contacts check ............................................................................................ 194
Checking the print cartridge contacts ............................................................ 194
Component locations ....................................................................................................... 196
Problem-solve diagrams ................................................................................................................... 202
Repetitive image defect ruler ........................................................................................... 202
Engine controller PCA ..................................................................................................... 203
Major components ........................................................................................................... 205
PCAs ................................................................................................................................ 206
General timing chart ........................................................................................................ 207
Circuit diagram ................................................................................................................. 207
Status-light patterns (HP LaserJet P2030 Series Printers only) ....................................................... 209
Status-alert messages (HP LaserJet P2030 Series Printers only) ................................................... 215
Interpret control-panel messages (HP LaserJet P2050 Series Printers only) .................................. 219
Control-panel messages .................................................................................................. 219
Event-log messages ......................................................................................................................... 227
Print the event log (HP LaserJet P2050 Series Printers only) ......................................... 227
Print an event log (HP LaserJet P2030 Series Printers only) .......................................... 227
Event log messages ........................................................................................................ 227
Paper-handling problems ................................................................................................................. 229
Jams ................................................................................................................................ 229
Common causes of jams ................................................................................. 229
Jam locations .................................................................................................. 230
Clear jams ....................................................................................................... 230
Internal areas .................................................................................. 230
Input trays ....................................................................................... 235
Output bins ..................................................................................... 239
Solve image-quality problems .......................................................................................................... 241
Printed page is different from what appeared onscreen .................................................. 241
Image defect examples .................................................................................................... 242
Light print or faded .......................................................................................... 242
Toner specks ................................................................................................... 243
Dropouts .......................................................................................................... 243
viii ENWW
Vertical lines .................................................................................................... 243
Gray background ............................................................................................. 243
Toner smear .................................................................................................... 244
Loose toner ..................................................................................................... 244
Vertical repetitive defects ................................................................................ 244
Misformed characters ...................................................................................... 244
Page skew ....................................................................................................... 245
Curl or wave .................................................................................................... 245
Wrinkles or creases ......................................................................................... 245
Toner scatter outline ....................................................................................... 246
Solve print-quality problems ............................................................................................................. 247
Print-quality problems associated with paper .................................................................. 247
Print-quality problems associated with the environment .................................................. 247
Print-quality problems associated with jams .................................................................... 247
Solve performance problems ........................................................................................................... 248
Solve connectivity problems ............................................................................................................. 249
Solve direct-connect problems ........................................................................................ 249
Solve network problems .................................................................................................. 249
Service mode functions .................................................................................................................... 250
Secondary service menu (HP LaserJet P2050 Series Printers only) .............................. 250
Open the secondary service menu ................................................................. 250
Secondary service menu structure .................................................................. 250
Engine resets ................................................................................................................... 251
Engine test page ............................................................................................. 251
Restore defaults .............................................................................................. 251
NVRAM initialization (HP LaserJet P2050 Series Printers only) ..................... 251
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 254
Part numbers .................................................................................................................................... 255
Paper-handling accessories ............................................................................................ 255
Print cartridges ................................................................................................................. 255
Memory ............................................................................................................................ 255
Cables and interfaces ...................................................................................................... 255
Whole unit replacement ................................................................................................... 256
Screws .............................................................................................................................................. 257
How to use the parts lists and diagrams .......................................................................................... 258
External covers, panels, and doors .................................................................................................. 260
HP LaserJet P2035 .......................................................................................................... 260
HP LaserJet P2055 .......................................................................................................... 262
Internal components ......................................................................................................................... 264
Internal components 1 of 5 .............................................................................................. 264
Internal components 2 of 5 .............................................................................................. 266
ENWW ix
Internal components 3 of 5 .............................................................................................. 268
Internal components 4 of 5 .............................................................................................. 270
Internal components 5 of 5 .............................................................................................. 272
Alphabetical parts list ....................................................................................................................... 274
Numerical parts list ........................................................................................................................... 277
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 282
Print cartridge limited warranty statement ........................................................................................ 283
End User License Agreement .......................................................................................................... 284
Customer self-repair warranty service .............................................................................................. 286
Customer support ............................................................................................................................. 287
HP maintenance agreements ........................................................................................................... 288
On-site service agreements ............................................................................................. 288
Next-day on-site service .................................................................................. 288
Weekly (volume) on-site service ..................................................................... 288
Repack the product .......................................................................................................... 288
Extended warranty ........................................................................................................... 289
Appendix B Specifications
Physical specifications ..................................................................................................................... 292
Electrical specifications .................................................................................................................... 292
Acoustic emissions ........................................................................................................................... 293
Operating environment ..................................................................................................................... 293
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 296
Declaration of conformity .................................................................................................................. 297
Declaration of conformity ................................................................................................. 297
Safety statements ............................................................................................................................. 298
Laser safety ..................................................................................................................... 298
Canadian DOC regulations .............................................................................................. 298
VCCI statement (Japan) .................................................................................................. 298
Power cord statement (Japan) ......................................................................................... 298
EMI statement (Korea) ..................................................................................................... 298
Laser statement for Finland ............................................................................................. 299
Substances Table (China) ............................................................................................... 300
Index ................................................................................................................................................................. 301
x ENWW
1 Product basics
Product comparison
●
Product features
●
Product walkaround
●
Supported product software
●
System minimum requirements
●
Connectivity
●
ENWW 1
Product comparison
HP LaserJet P2050 Series Printers
HP LaserJet P2055d printer
CE457A
Prints up to 35 pages per minute (ppm)
●
on Letter size paper and 33 ppm on A4
size paper
Contains 64 megabytes (MB) of random
●
access memory (RAM) and is
expandable to 320 MB.
HP print cartridge, rated for up to 2,300
●
pages
Tray 1 holds up to 50 sheets
●
Tray 2 holds up to 250 sheets
●
HP LaserJet P2055dn printer
CE459A
Has the same features as the HP LaserJet
P2035d model printer, plus the following:
Gigabit networking port
●
HP Jetdirect print server/networking
●
solution
Contains 128 MB RAM and is
●
expandable to 384 MB.
HP LaserJet P2055x printer
CE460A
Has the same features as the HP LaserJet
P2035dn model printer, plus the following:
500-sheet input tray (Tray 3)
●
125-sheet face-down output bin
●
Straight-through output path
●
2-line control-panel display
●
Hi-speed USB 2.0 port
●
One open dual inline memory module
●
(DIMM) slot
2 Chapter 1 Product basics ENWW
HP LaserJet P2030 Series Printers
HP LaserJet P2035 printer
CE461A
Prints up to 30 pages per minute (ppm) on Letter-size paper and
●
30 ppm on A4-size paper
Contains 16 megabytes (MB) of random access memory (RAM).
●
HP print cartridge, rated for up to 2,300 pages
●
Tray 1 holds up to 50 sheets
●
Tray 2 holds up to 250 sheets
●
125-sheet face-down output bin
●
Straight-through output path
●
Hi-speed USB 2.0 port
●
HP LaserJet P2035n printer
CE462A
Has the same features as the HP LaserJet P2035 model, with the
following differences:
10/100 networking port
●
No parallel port
●
●
Parallel port
ENWW Product comparison 3
Product features
HP LaserJet P2050 Series Printers
Feature Description
Performance
User interface
Printer drivers
Resolution
Fonts
600 MHz processor
●
2-line display
●
HP ToolboxFX (a Web-based status and problem-solving tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to access support and order supplies (for network-connected models
●
only)
HP PCL 6 (included on CD)
●
HP PCL 5c Universal Print Driver for Windows (HP UPD PCL 5c) (available for download from
●
the Web)
HP postscript emulation Universal Print Driver for Windows (HP UPD PS) (available for
●
download from the Web)
XML Paper Specification (XPS) Driver (available for download from the Web)
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
600 dpi—provides the fastest printing
●
45 internal scalable fonts available for PCL and 35 for HP postscript emulation
●
80 device-matching screen fonts in TrueType format available with the software solution
●
Accessories
Connectivity
Supplies
Supported operating systems
Accessibility
500-sheet input tray
●
HP Jetdirect external print server
●
Hi-Speed USB 2.0 connection
●
Gigabit networking connection (HP LaserJet P2055dn and HP LaserJet P2055x only)
●
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
The product checks for an authentic HP print cartridge at installation.
●
Integration with HP Sure Supply Web site for replacement-cartridge reordering
●
®
Microsoft
●
Macintosh OS X V10.3, V10.4, and V10.5
●
Novell NetWare (TCP/IP only) (HP LaserJet P2055dn and HP LaserJet P2055x only)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors can be opened by using one hand.
●
Media can be loaded in Tray 1 by using one hand.
●
Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™
4 Chapter 1 Product basics ENWW
HP LaserJet P2030 Series Printers
Feature Description
Performance
User interface
Printer drivers
Resolution
Fonts
Connectivity
Supplies
266 MHz processor
●
2-button, 6 LED control panel
●
Windows® and Macintosh printer drivers
●
Embedded Web server to access support and order supplies (for network-connected models
●
only)
Host-based printer drivers for Windows and Macintosh, included on the product CD
●
HP UPD PCL 5c printer driver (available for download from the Web)
●
XML Paper Specification (XPS) printer driver (available for download from the Web)
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
600 dpi—provides the fastest printing
●
45 internal scalable fonts
●
80 device-matching screen fonts in TrueType format available with the software solution
●
Hi-Speed USB 2.0 connection
●
Parallel connection (HP LaserJet P2035 printer only)
●
10/100 networking port (HP LaserJet P2035n printer only)
●
The supplies status page contains information about toner level, page count, and estimated
●
pages remaining.
Accessories
Supported operating systems
Accessibility
The product checks for an authentic HP print cartridge at installation.
●
Integration with HP Sure Supply Web site for replacement-cartridge reordering
●
HP Jetdirect external print server
●
®
Microsoft
●
Macintosh OS X V10.3, V10.4, and V10.5
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors can be opened by using one hand.
●
Media can be loaded in Tray 1 by using one hand.
●
Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™
ENWW Product features 5
Product walkaround
HP LaserJet P2050 Series Printers
Front view
1
8
7
1 Tray 1 (pull to open)
2 Top output bin
3 Control panel
4 Print-cartridge-door release button
2
3
4
5
6
5 On/off switch
6 Optional Tray 3 (included with the HP LaserJet P2055x printer)
7 Tray 2
8 Print-cartridge door
6 Chapter 1 Product basics ENWW
Rear view
7
1
2
3
4
6
1 Jam-release door (pull the green handle to open)
2 Straight-through paper path (pull to open)
3 DIMM cover (provides access to the DIMM slot)
4 Interface ports
5 Rear duplex jam-release door
6 Power connection
7 Slot for a cable-type security lock
5
ENWW Product walkaround 7
Interface ports
1 Hi-Speed USB 2.0 connection, for connecting directly to a computer
2 Gigabit networking connection (10/100/1000 networking port)
Model and serial number label
The label that contains the model and serial numbers is on the outside of the rear output door (straightthrough paper path).
1
2
8 Chapter 1 Product basics ENWW
HP LaserJet P2030 Series Printers
Front view
1
7
6
1 Tray 1 (pull to open)
2 Top output bin
3 Control panel
4 Print-cartridge-door release button
5 On/off switch
6 Tray 2
2
3
4
5
7 Print-cartridge door
ENWW Product walkaround 9
Rear view
2
1
5
4
3
1 Jam-release door (pull the green handle to open)
2 Straight-through paper path (pull to open)
3 Interface ports
4 Power connection
5 Slot for a cable-type security lock
10 Chapter 1 Product basics ENWW
Interface ports
Figure 1-1 HP LaserJet P2035 printer
1 Hi-Speed USB 2.0 port
2 Parallel port
Figure 1-2 HP LaserJet P2035n printer
1
2
1 Hi-Speed USB 2.0 port
2 10/100 network port
1
2
ENWW Product walkaround 11
Model and serial-number label location
The label that contains the model and serial numbers is on the rear of the product.
12 Chapter 1 Product basics ENWW
Supported product software
Software included with the product
There are several options for completing a recommended install. Easy Install will complete the
installation with default settings. Advanced Install allows you to select custom settings and choose the
components that are installed.
Software installation types for Windows
You can choose from the following types of software installations:
Recommended Installation . This method installs the full set of drivers and software, including
●
status, alerting, and troubleshooting tools. This method is recommended for computers in a directconnect or a home/small network environment.
Express Installation. This method installs the minimum set of drivers and software. This method
●
is recommended for servers or computers in a network environment.
Macintosh software
HP Printer Utility
●
Supported printer drivers for Windows (HP LaserJet P2050 Series Printers)
HP PCL 6 (on the product CD)
●
HP PCL 5c Universal Print Driver (HP UPD PCL 5c) (available for download from the Web)
●
HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web)
●
XPS (XML Paper Specification) driver (available for download from the Web)
●
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: For more information about the UPD, see www.hp.com/go/upd.
Supported printer drivers for Windows (HP LaserJet P2030 Series Printers)
The product features a host-based printer driver.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Supported printer drivers for Macintosh (HP LaserJet P2050 Series Printers only)
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features.
Use the Apple PostScript printer driver that comes with the computer.
ENWW Supported product software 13
Supported printer drivers for Macintosh (HP LaserJet P2030 Series Printers only)
The HP installer provides a printer driver and the HP Printer Utility for use with Macintosh computers.
Other software provided
Software for Windows
HP ToolboxFX (HP LaserJet P2050 Series Printers only)
HP ToolboxFX is a software program that you can use for the following tasks:
Checking the product status
●
Checking the supplies status and ordering supplies online
●
Setting up alerts
●
Setting up e-mail notification for certain product and supplies events
●
Viewing and changing product settings
●
Viewing product documentation
●
Gaining access to troubleshooting and maintenance tools
●
You can view HP ToolboxFX when the product is directly connected to your computer or is connected
to a network. HP ToolboxFX is installed as part of the basic installation (recommended).
Status Alerts software (HP LaserJet P2030 Series Printers only)
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem
with the product. The alert includes information about solving the problem.
Software for networks
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be installed only on the system administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
go to
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n printers only).
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer, Netscape Navigator, Apple Safari, or Firefox.
14 Chapter 1 Product basics ENWW
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
Print the information pages on page 48.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n only)
on page 57.
Software for other operating systems
OS Software
UNIX To download the HP UNIX modelscripts, follow these steps.
1. Go to
2. Type the name of the product in the product name box.
3. In the list of operating systems, click UNIX.
4. Download the appropriate file or files.
Linux For information, go to www.hp.com/go/linuxprinting.
Citrix Use the printer driver provided with the product.
www.hp.com, and click Software & Driver Download.
ENWW Supported product software 15
System minimum requirements
Windows requirements
512 MB of RAM
●
350 MB of disk space
●
Macintosh requirements
256 MB of RAM
●
150 MB of disk space
●
16 Chapter 1 Product basics ENWW
Connectivity
Supported networks (HP LaserJet P2050 Series Printers)
The product supports the TCP/IP network protocol. It is the most widely used and accepted networking
protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The
following tables list the networking services/protocols that are supported on the product.
Table 1-1 Printing
Service name Description
port9100 (Direct Mode) The default TCP/IP printing port on the HP Jetdirect print
Line printer daemon (LPD) LPD provides line printer spooling services for TCP/IP
WS Print Use the Microsoft Web Services for Devices (WSD) Print
server, accessed by software such as HP Standard Port
systems. Use LPD services on the HP Jetdirect print server.
services supported on the HP Jetdirect print server.
Table 1-2 Network product discovery
Service name Description
SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure
multicast Domain Name Service (mDNS—also known as
“Rendezvous” or “Bonjour”)
WS Discovery Allows Microsoft WS discovery protocols on the print server.
LLMNR (TCP/IP v6) Indicates whether link local multicast name resolution
NetBIOS over TCP/IP Provides communication among applications on separate
network devices. Used primarily by Microsoft-based software
programs.
Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Apple Macintosh-based
software programs.
(LLMNR) requests are responded to over IPv6.
computers within a local area network. Because the
programming interface runs through TCP/IP (NBT), each
computer in the network has both a NetBIOS name and an IP
address relevant to a host name (even though the two names
might not be the same).
DNS Client DNS domain name that the HP Jetdirect print server resides in
(for example, support.hp.com).
Table 1-3 Messaging and management
Service name Description
HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web
server.
EWS (embedded Web server) Allows a user to manage the product through a Web browser.
SNMP (simple network management protocol) Used by network programs for product management. SNMP
V3 and standard MIB-II (Management Information Base)
objects are supported.
ENWW Connectivity 17
Table 1-3 Messaging and management (continued)
Service name Description
Web Jetadmin (WJA) Management program that provides controlled access to
HP Jetdirect and product features.
EPC HP Easy Printer Care Software 2.0 (EPC 2.0) provides
HP Web Jetadmin-type functions for small and micro
businesses with up to 15 HP LaserJet products. EPC 2.0
delivers effortless laser product upkeep and protection for your
printing investment, in addition to simple, consolidated
supplies replenishment.
Table 1-4 IP addressing
Service name Description
DHCP (dynamic host configuration protocol) For Automatic IP address assignment. DHCP server provides
the product with an IP address. Generally requires no user
intervention for product to obtain IP address from a DHCP
server.
BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server
Auto IP For Automatic IP address assignment. If neither a DHCP
Manual IP Manually configure the IP address on the print server by using
provides the product with an IP address. Requires the
administrator to type the product MAC hardware address on
the BOOTP server in order for the product to obtain an IP
address from that server.
server nor a BOOTP server is present, this service allows the
product to generate a unique IP address.
the product control panel or the embedded Web server.
Telnet Set configuration parameters by using the default IP address
to create a Telnet connection from your system to the HP
Jetdirect print server. When configured, the print server saves
the configuration when turned off and then turned on.
RARP You can configure the print server to use RARP on UNIX and
Linux systems. Use RARP to answer the print server's RARP
request and supply the print server with the IP address. The
RARP method allows you to only configure the IP address.
ARP/PING You can configure an HP Jetdirect print server with an IP
address using the arp command from a supported system.
The workstation from which the configuration is made must be
located on the same network segment as the HP Jetdirect print
server.
Supported network (HP LaserJet P2030 Series Printers)
The product supports the TCP/IP network protocol. It is the most widely used and accepted networking
protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The
following tables list the networking services/protocols that are supported on the product.
18 Chapter 1 Product basics ENWW
Table 1-5 Printing
Service name Description
port9100 (Direct Mode) Printing service
Line printer daemon (LPD) Printing service
Table 1-6 Network product discovery
Service name Description
SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Microsoft-based software
programs.
multicast Domain Name Service (mDNS—also known as
“Rendezvous” or “Bonjour”)
Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Apple Macintosh-based
software programs.
Table 1-7 Messaging and management
Service name Description
HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web
server.
EWS (embedded Web server) Allows a user to manage the product through a Web browser.
SNMP (simple network management protocol) Used by network programs for product management. SNMP
V1, V2, and standard MIB-II (Management Information Base)
objects are supported.
Table 1-8 IP addressing
Service name Description
DHCP (dynamic host configuration protocol) For Automatic IP address assignment. DHCP server provides
the product with an IP address. Generally requires no user
intervention for product to obtain IP address from a DHCP
server.
BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server
provides the product with an IP address. Requires the
administrator to type the product MAC hardware address on
the BOOTP server in order for the product to obtain an IP
address from that server.
Auto IP For Automatic IP address assignment. If neither a DHCP
server nor a BOOTP server is present, this service allows the
product to generate a unique IP address.
ENWW Connectivity 19
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