All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part number C7044-90906
First edition, April 2001
Printed in USA
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Trademark Credits
Microsoft, Windows, and MSDOS are U.S. registered
trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of
Apple Computer, Inc.
All other products mentioned
herein may be trademarks of
their respective companies.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1Read and understand all
instructions in the user
guide.
2Observe all warnings and
instructions marked on the
product.
3Use only a grounded
electrical outlet when
connecting the
HP LaserJet 1200 printer
to a power source. If you
don’t know whether the
outlet is grounded, check
with a qualified electrician.
4Do not touch the contacts
on the end of any of the
sockets on the
HP LaserJet 1200 printer.
Replace damaged cords
immediately.
5Unplug this product from
wall outlets before
cleaning.
6Do not install or use this
product near water or
when you are wet.
7Install the product securely
on a stable surface.
8Install the product in a
protected location where
no one can step on or trip
over the power cord and
the power cord will not be
damaged.
9If the product does not
operate normally, see the
online user guide.
10 Refer all servicing
questions to qualified
personnel.
Information regarding FCC
Class B, Parts 15 and 68
requirements can be found in
the user guide.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
The printer provides 1200 dot-per-inch (dpi) printin g. The optional
copier/scanner scans at 600 dpi/ 24-bits per pixel (bpp) and contains
a document feeder that holds up to 30 pages.
The printer prints 15 pages per minute (ppm) on letter-size paper or
14 ppm on A4. With 1200 dpi printing resolution, the printer has
exceptional text and graphics print quality. The simp le co nt ro l pan el
and improved paper handling make this prod u c t ver y ea sy to use.
The printer’s main input tray has a 250-sheet capacity for continu ous,
multiple-page printing. Manual, single-sheet printing is possible
through the priority input tray. Both trays are center-justified for all
supported paper sizes. The printer output bin holds up to 125 sheets.
Print—Print documents easily with the laser-quality you have
come to expect from an HP LaserJet printer.
Copy—Make superior laser-quality copies. With the software,
you can make up to 99 copies of a 30-p age original. You can also
enlarge, reduce, adjust contrast, and collate.
Scan—Scan important documents to create electronic files.
The printer has a very fast first-page-out , at less than 10 seconds.
The formatter board contains 8 MB of ROM, 8 MB of RAM, and an
embedded 32-bit Coldfire V3 processor. There is one DIMM slot
available for DIMM expansion (supporting an 8 MB, 16 MB, 32 MB, or
64 MB DIMM).
The printer engine has a 1,000 average (10,00 0 peak) page-permonth duty cycle. For the printer, the standard to ner life is 2,500
pages, and the high capacity toner life is 3,500 pages.
14 Chapter 1 - Product information
EN
Firmware description
The firmware in the printer includes:
Enhanced PCL 6 with status readback
!
!80 TrueType™ fonts, plus Cyrillic, Greek, Hebrew, and Arabic
!Pixel placement, mosaic characters
Memory Enhancement technology (MEt) with ha rd wa re
!
compression and decompression
The printer firmware also has REt and EconoMode function ality. Scan
capability includes 600 dpi and 24-bit color.
EN
Introduction 15
Product specifications
Table 1. Physical specifications
CategorySpecification
Height 253 mm (10 inches) without optional copier/
scanner
416 mm (16.4 inches) with optional copier/
scanner
Depth486 mm (19.1 inches)
Width415 mm (16.3 inches)
Weight (cartridge
installed)
Table 2. Environmental specifications
CategorySpecification
Operating
environment (printer
plugged into an AC
outlet)
Storage environment
(printer not plugged
into an AC outlet)
7.3 kg (16.1 lb) without optional copier/scanner
8.7 kg (19.2 lb) with optional copier/scanner
!Temperature: 15° to 32.5° C (59° to 90.5° F)
!Humidity: 20% to 80% relative humidity
(no condensation)
!Temperature: 0° to 40° C (32° to 104° F)
!Humidity: 10% to 90% relative humidity
Print skew—left0.8% (2 mm over 250 mm in length) for
Print skew—right1.5% (3.3 mm over 220 mm in width) for
Cut-sheet leading
edge skew
Scan skew1.2%
18 Chapter 1 - Product information
cut-sheet media)
1.5% (3.3 mm over 220 mm in length) for
cut-sheet media
0.87 (1.65 mm over 190 mm in width) for
cut-sheet media
envelopes, postcards, A5, and cut-sheet media
0.87% (1.6 mm over 190 mm in width)
EN
Model and serial numbers
The model number and serial number are listed on an identification
label located on the inside of the toner cartridge door.
The serial number contains information about the country of origin,
revision level, production code, and production number of the printer.
The label also contains power rating and regulatory information.
Figure 1.Model and serial number labels
EN
Model and serial numbers 19
Overview of printer
Front and side view
1
8
7
6
Figure 2.Front and side view
1Printer control pan el
2
3
4
5
2Long media extension (output bin)
3Toner cartridge door
4Priority input tray
5Side media guides for the main input tray
6Media support for the main input tray
7Main input tray
8Side media guides for the priority input tray
20 Chapter 1 - Product information
EN
Back and side view
9
16
15
14
Figure 3.Back and side view
9Fuser pressure release levers
10 Connection to optional copier/scanner
11 Left side cover
12 Parallel port
13 USB port
14 Power receptacle
13
12
10
11
EN
15 Power switch (220-240 volt printers)
16 Straight-through output door
Overview of printer 21
Overview of optional copier/scanner
Top view
1
2
8
7
Figure 4.Top view
1Media input tray guides
2Copier/scanner door
3Straight-through output door
3
4
5
6
4Copier/scan ne r door rele a se bu tt on
5Long media extensions
6Media output bin
7Copier/scanner control panel
8Media input tray
NoteSee “Optional copier/ scanner” on page 81 for more information about
removing the optional copier/scanner from the printer.
22 Chapter 1 - Product information
EN
Warranty statement
DURATION OF WARRANTY: One year from date of purchase.
1HP warrants to you, the end-user customer, that HP hardware, accessories, and
supplies, will be free from defects in materials and workmanship after the date of
purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement products may be either new or
like-new.
2HP warrants to you that HP software will not fail to execute its programming
instructions after the date of purchase, fo r the period specified above, due to
defects in material and workmanship when properly installed and used. If
HP receives notice of such defects during the warranty period, HP will replace
software media which does not execute its pr og ra m min g instr uc tion s du e to such
defects.
3HP does not warrant that the operation of HP products will be uninterrupted or
error free. If HP is unable, within a reasonable time, to repair or replace any
product to a condition as warranted, you will be entitled to a refund of the
purchase price upon prompt return of the product.
4HP products may contain remanufactured parts equivalent to new in performance
or may have been subject to incidental use.
5Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts, or supplies not
supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of
the published environmental specifications for the product, or (d) improper site
preparation or maintenance.
6HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER
WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY
IMPLIED WARRANTY OR CONDITION OR MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH
ABOVE. Some countries, states, or provinces do not allow limitations on the
duration of an implied warranty, so the above limitation or exclusion might not
apply to you. This warranty gives you specific legal rights and you might also have
other rights that vary from country to country, state to state, or province to
province.
EN
Warranty statement 23
7TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS
BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some
countries, states, or provinces do not allow the exclusion or limitation of inciden tal
or consequential damages, so the above limitation or exclusion may not apply to
you.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR
MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Extended warranty
HP SupportPack provides coverage for the HP hardware product and
all HP-supplied internal components. The hardware maintenance
warranty covers a three-year period from the date of the HP product
purchase. The customer must purchase the HP SupportPack within
90 days of the HP product purchase. The document number is 9036.
Customers can contact the nearest HP-authorized dealer about this
service.
24 Chapter 1 - Product information
EN
Toner cartridge information
The toner cartridge is designed to simplify replacement of the major
consumable parts. The toner cartridge contai ns the printing
mechanism and a supply of toner.
At five percent page coverage, a toner cartridge will print
approximately 2,500 pages. However, a toner cartridge should print
more pages if it regularly prints pages with less coverage, such as
short memos. The cartridge might print fewer pages if heavy or bold
print is used.
For best results, always use a toner cartridge before the expiration
date stamped on the toner cartridge box.
Refilled toner cartridges
While Hewlett-Packard does not prohibit the use of refilled toner
cartridges during the warranty period or while the printer is under a
maintenance contract, it is not recommended for the following
reasons:
!Repairs resulting from the use of refilled toner cartridges are not
covered under Hewlett-Packard warranty or maintenance
contracts.
!Hewlett-Packard has no control or process to ensure that a
refilled toner cartridge functions at the high level of reliability of a
new HP LaserJet toner cartridge. Hewlett-Packard also cannot
predict the long term reliability effect on the printer from using
different toner formulations found in refilled cartridges.
!The print quality of HP LaserJet toner cartridges in fluences the
customer’s perception of the printer. Hewlett-Packard has no
control over the actual print quality of a refilled toner cartridge.
EN
Recycling toner cartridges
In order to reduce waste, Hewlett-Packard offers a recycling program.
Cartridge components that do not wear out are r ecycled. Plastics and
other materials are recycled. Hewlet t-Packard pays the shipping
costs from the user to the recycling plant (within the United States).
To join this recycling effort, follow the instructions inside the toner
cartridge box.
Place the printer on a sturdy, level surface in a well-ventilated area
that meets the following environmental requirements:
temperature: 10° to 32.5° C (50° to 90.5° F)
!
humidity: 20% to 80% relative humidity (no condensation)
!
!away from direct sunlight, open flames, and ammonia fumes
!sufficient space around the printer to allow fo r prop er acce ss and
ventilation
643 mm (25.3 inches)
253 mm (10.0 inches)
Figure 5.Dimensions of printer
416 mm (16.4 inches)
643 mm (25.3 inches)
Figure 6.Dimensions of printer with optional copier/scanner
28 Chapter 2 - Installation and operation
EN
Identifying printer components
Printer control panel
The printer control panel has two lights a nd one lighted b utton. These
lights produce patterns that identify the printer status.
Figure 7.Printer control panel
G
!
O
button and light—Prints self-test pages. (To print a self-test
page or to continue printing while in manual feed mode, press
button.)
and release the G
!
Ready light—Indicates that the printer is ready to print.
!
Attention light—Indicates that the main input tray is empty, toner
cartridge door is open, toner cartridge is missing, or other errors.
O
Ready light (green)
Go button and
light (green)
Attention light (amber)
EN
Identifying printer components 29
Control panel light patterns
Light off
Light on
Light blinking
Figure 8.Light status legend
Table 9. Control panel light messages
Light
status
Condition of the printerAction
Ready
The printer is ready to print.
Processing
The printer is receiving or
processing data.
Manual feed or out of
memory
The printer is in manual feed
mode or out of memory. You
can continue printing.
No action is necessary. To print a self-test
page, press and release the
the printer control panel.
Wait for the job to print.
Make sure that you have loaded the correct
media. To continue printing, press and
release the
The software controls manual feed. If you
do not want the printer to be in manual feed
mode, change the setting from the printer
properties. See the printer software for
more information.
The page being printed might be too
complex for the printer memory capacity.
!To continue printing, press and release
the G
!Reduce the resolution. See the user
guide for more information.
!Add more memory. See the user guide
for more information.
GO button.
O
button.
G
button on
O
30 Chapter 2 - Installation and operation
EN
Table 9. Control panel light messages (continued)
Light
status
Condition of the printerAction
Door open, media out, no
toner cartridge, or paper jam
The printer is in an error state
that requires operator
intervention or help.
Printer initialization/Cancel
Job/Cleaning Mode
A printer initialization is taking
place. If all lights blink for half
of a second or longer in a
sequence:
the printer is initializing
all previously sent print jobs
are being purged
a cleaning page is being
printed
Fatal error
All lights are on.
!Make sure that the toner cartridge door
is completely closed.
!Make sure that the media is loaded
correctly. See the user guide for
instructions.
!Make sure that the toner cartridge is
correctly installed in the printer. See the
user guide for instructions.
!If the printer still has an error, there is a
paper jam. See the user guide for
instructions.
No action is necessary.
!Turn the printer off and then back on.
!Unplug the printer for five minutes, and
then plug it back in.
!If the printer still has an error, see
chapter 6, “Troubleshooting.”
EN
Accessory error
All lights are blinking.
!Remove the DIMMs and reseat. See
the user guide for instructions.
!If the printer still has an error, replace
the DIMMs.
Identifying printer components 31
Copier/scanner control panel
The control panel on the optional copier/scanner has two buttons,
C
and S
OPY
Figure 9.Copier/scanner control panel
!
Copy—To perform Quick Copies, even if your computer is turned
off, press the C
!
Scan—To launch HP LaserJet Director, press the S
HP LaserJet Director is configured correctly, you can perfor m the
following tasks:
• Scan documents to e-mail
• Store documents electronically
• Edit text with Optical Character Recognition (OCR)
• Make multiple, customized, and color copies
CAN
.
button.
OPY
button and
C
OPY
light (clear)
button and
CAN
S
light (clear)
button. If
CAN
NoteTo cancel a scan or copy job from the control panel, simultaneously
press both buttons.
32 Chapter 2 - Installation and operation
EN
Selecting media
Selecting media to print
You can use paper with up to 100 percent recycled fiber content if it
meets specifications. To order HP paper or the Print Media Guide for
the HP LaserJet printer family, see the user guide.
Highly textured stock might not print evenly. Very glossy paper might
jam or repel toner. Multipart forms can wrinkle or get jammed in the
printer. And paper in poor condition, such as paper with tears,
wrinkles, or bent edges, can jam.
Avoid envelopes that have a very slick finish, ones that have self-stick
adhesives, or those with clasps or windows. Also avoid envelopes
with thick, irregular, or curled edges, or areas that are wrinkled, torn,
or otherwise damaged.
Use a sturdy envelope of approximately 60 to 90 g/ m
weight. Use tightly constructed envelopes, and make sure that the
folds are sharply creased.
The main input tray can hold up to 250 sheets of 75 g/m
media. The priority input tray can hold up t o 10 sheets, one envelop e,
or one piece of heavy media. Both can be adjusted to hold media
measuring from 76.2 by 127 mm (3 by 5 inches) to 216 by 356 mm
(8.5 by 14 inches). This includes, but is not limited to, the following
paper and envelope sizes:
2
(16 to 24 lb)
2
(20 lb) print
Table 10. Media types
Paper typeMetricEnglish
Letter216 by 279 mm8.5 by 11 in
Legal216 by 356 mm8.5 by 14 inches
Executive184 by 267 mm7.25 by 10.5 inches
A4210 by 297 mm8.25 by 11.75 inches
COM10 Envelopes105 by 241 mm4.13 by 9.5 inches
DL Envelopes110 by 220 mm4.33 by 8.67 inches
C5 Envelopes162 by 229 mm6.4 by 9 inches
B5 Envelopes176 by 250 mm6.9 by 9.85 inches
Monarch Envelopes98.5 by 191 mm3.88 by 7.5 inches
Custom size mediacustomcustom
NoteNarrow and heavy media can cause the printer to print slower.
EN
Selecting media 33
Selecting media to copy or scan
The copier/scanner for the printer can handle a broader range of
media sizes and types than the printer itself can. The following are
the supported media sizes:
!
Minimum: 45 by 89 mm (1.7 by 3.5 inches)
!
Maximum: 216 by 356 mm (8.5 by 14 inches)
In addition, you can scan and copy many differen t types of media t hat
are typically not used for printing, such as newsprint, photographs,
business receipts, and business cards.
NoteYou must use a carrier sheet to feed small or delicate originals, such
as newsprint, through the copier/scanner without causing a jam. To
make a carrier sheet, use a piece of paper and a transparency, tape
the leading edges together, and load yo ur original between the sheets.
NoteYou must feed business cards and any media that is smaller than
76.2 by 27 mm (3 by 5 inches) through the straight-through output
path. You can also tape them to the leading edg e of a carrier sheet and
feed them to the straight-through out put bin.
Perform the following actions to minimize the possibility of jams:
!Remove self-stick notes.
Remove staples and paper clips.
!
!Straighten any curls or wrinkles in documents before put ting them
into the document feeder tray.
!Do not insert any document with glue, correction fluid, or wet ink
on it.
Do not insert gum-backed paper or labels.
!
!Place documents with tears, perforations, or punch holes in a
carrier sheet, which you can buy or make. (See the user guide.)
!Avoid multiple-copy forms.
Do not scan originals that are larger or smaller than supported
!
size limitations. See th e user guide for more information.
NoteTo obtain good results, it is important that you use t he correct resolution
and color settings for your job. See the user gu ide for more information.
34 Chapter 2 - Installation and operation
EN
Loading media
Loading media to print
Main input tray
The main input tray holds up to 250 sheets of 75 g/m2 (20 lb) paper or
a 25 mm (0.98 inches) stack of heavier media. Load media with the
top forward and the side to be printed facing up. To prevent jams and
skew, always adjust the side media guides.
Priority input tray
The priority input tray holds up to ten pages of 75 g/m2 (20 lb) paper
or one envelope, transparency, or card. Load media with the top
forward and the side to be printed facing up. To prevent jams and
skew, always adjust the side media guides.
CAUTIONIf you try to print o n media t hat is wr inkled, fo lded, or damag ed in a ny
way, a jam might occur. See the user guide for more information.
NoteWhen you add new media, make sure that you remove all of the media
from the input tray and straighten the stack of new me d ia. This he lp s
prevent multiple sheets of media from feeding through the printer at
one time, reducing paper jams.
EN
Specific types of media
!
Transparencies and labels: Load transparencies and labels
with the top forward and the side to be printed fa cing u p. See th e
user guide for more information.
!
Envelopes: Load envelopes with the nar row, stamp side for ward
and the side to be printed facing up. See the user guide for more
information.
!
Letterhead or preprinted forms: Load with the top forward and
the side to be printed facing up. See the user guide for more
information.
!
Cards and custom-sized media: Load with the narrow side
forward and the side to be printed facing up. See the user guide
for more information.
Loading media 35
Loading media to copy or scan
To load originals in the optional copier/scanner:
1Load the original with the side to be scanned facing up.
If you scan a business card:
a Loa d it wit h th e lon g side (ca llo ut 1) facin g forward and the
text facing up.
b Use the straight-through output path. See the user guide for
more information.
2Adjust the media guides.
CAN
3Press S
NoteWhen you add new originals, always remove the originals from the
input tray and straighten the stack.
CAUTIONSmall originals will cause a jam if they are not loaded correctly.
Figure 10.Scanning a business card
NoteIf you are editing te xt (OCR), make sure that the top edge of the original
is the leading edge, and make sure that t he text is facing up. For more
information, see the user guide.
to scan or press C
2
1
for a copy.
OPY
36 Chapter 2 - Installation and operation
EN
Printer output paths
Output bin
The output bin is located on the top of the printer. Printed media is
collected here in the correct sequence when the straight-through
output door is closed. Use the output bin when printing normal and
large, collated documents.
Figure 11.Output bin
Straight-through output path
Extend for
long media.
The straight-through output path is useful when you are printing
envelopes, transparencies, heavy media, or any media that tends to
curl when printed. Printed media exits in reverse order when the
straight-through output door is open.
Figure 12.Straight-through output door
NotePrinted media does not stack when you use t he straight-through output
path. The media drops to the surface below unless you remove each
sheet as it exits the printer.
Inspect consumables when servicing the printer. Replace
consumables as needed, based on failure or wear, rather t han on
usage.
The following table lists approximate schedules for replacing
consumables.
Table 11. Life expectancies of consumables
DescriptionPart numberEstimated life
(pages)
Toner cartridge (user
replaceable)
Printer transfer rollerRG9-1483-000CN25,000Can affect print quality and/or
Printer pickup rollerRF0-1008-000CN25,000Look for glazing and/or cracks.
Printer separation padRF0-1014-000CN25,000Can affect paper movement.
Printer subpadsRA0-1065-000CN25,000Can affect paper movement.
Fuser assembly
(100-127 V)
Fuser assembly
(220-240 V)
Copier/scanner separation
pad kit
Copier/scanner R37-5020-000CN10,000Can affect document movement.
* The estimated toner cartridge life is based on letter- or A4-sized paper with an average of five percent
toner coverage and a medium density setting. Toner cartridge life can be extended further by conserving
toner using draft mode settings.
C7115A2,500When print becomes faint,
C7115X3,500
RG9-1493-000CN25,000Can affect print quality and paper
RG9-1494-000CN25,000Can affect print quality and paper
RY7-5055-000CN10,000Can affect document movement.
Remarks
redistribute toner in the cartridge
by gently shaking the cartridge
from side to side.
paper movement.
movement.
movement.
User-replaceable parts
Replace the copier/scanner separation pad, th e printer pickup roller,
and the printer separation pad when the parts are near the end of
their life expectancies or if media frequently misf eeds.
40 Chapter 3 - Maintenance
EN
1
Replacing the printer
pickup roller
If the printer regularly misfeeds (no
media feeds through), you might have to
replace or clean the pickup roller.
2
3
4
CAUTION
Failure to complete this procedure might
damage the printer.
1Unplug the power cord from the
printer, and allow the printer to cool.
2Open the toner cartridge door, and
remove the toner cartridge.
3Locate the pickup roller.
4Release the small, white tabs on
each side of the pickup roller by
pushing them away from the roller,
and then rotate the pickup roller
toward the front.
5Gently pull the pickup roller up and
out.
EN
5
User-replaceable parts 41
6
6Position the new pickup roller in the
slot of the previous pickup roller.
Note
Circular and rectangular pegs on each
side prevent you from incorrectly
positioning the pickup roller.
7
7Rotate the top of the new pickup
roller into position until the white
tabs on each side of the roller snap
the roller into place.
8Reinstall the toner cartridge, and
close the toner cartridge door.
9Plug the printer in to turn it back on.
8
9
42 Chapter 3 - Maintenance
EN
1
Replacing the printer
separation pad
Note
Before you change the separation pad,
clean the pickup roller. See “Cleaning
2
the printer pickup roller” on page 49 for
instructions.
If the input tray feeds more than one
page at a time, you might have to
replace the printer separation pad.
Recurring feed problems indicate that
the printer separation pad is worn.
3
4
5
1Unplug the power cord from the
printer, and allow the printer to cool.
2Remove the input trays.
3Locate the blue separation pad.
4To pry the separation pad up from
the spring-loaded base, insert a flatedged screwdriver in the slot under
the separation pad and twist until the
tabs are free.
5Reach in throug h th e inp ut tray
opening, push the spring-loaded
base down with one hand, and pull
the separation pad up with the other
hand.
EN
User-replaceable parts 43
6
6With one hand, re ac h th ro ugh the
input tray opening, and push the
spring-loaded base down. With the
other hand, position the new
separation pad in the slot of the
previous separation pad.
Note
7
The tab on the right is larger to help you
position the separation pad correctly.
7Snap both sides of the separation
pad firmly into place.
CAUTION
Make sure that the separation pad is
8
straight and that there is no space
between the separation pad and the
spring-loaded base. If the separation
pad is not straight or you see space on
one side, remove the separation pad,
make sure that the larger tab is on the
right, reinsert the separation pad, and
snap both sides into place.
44 Chapter 3 - Maintenance
8Reinstall the input trays, and then
plug the printer in to turn it back on.
EN
1
Replacing the copier/
scanner separation pad
If the optional copier/scanner feeds more
than one page at a time, you might have
to replace the copier/scanner separation
pad. Recurring feed problems indicate
2
that the pad is worn.
1Unplug the printer to turn the power
off, and wait for the copier/scanner
to cool.
2Press the copier/scanner door
release button and open the copier/
scanner door.
3
4
3Locate the copier/scanner
separation pad and lift it straight up.
4Press the new pad into place.
5Close the copier/scanner door.
EN
User-replaceable parts 45
Cleaning the equipment
WARNING!Before you perform these steps, unplug the printer to avoid shock
hazard.
To maintain quality, thoroughly clean the printer:
!Any time a new toner cartridge is installed.
!After printing approximately 2,500 pag es.
Whenever print quality problems appear.
!
Clean the outside of the printer with a water-da mpened cloth. Clean
the inside with only a dry, lint-free cloth (such as a lens tissue).
To avoid permanent damage to the toner cart ridge, do not use
ammonia-based cleaners on or around the printer.
WARNING!Avoid touching the heating element in the fuser. It might be very hot
and can cause burns.
CAUTIONDo not touch the surface of the black sponge transfer roller.
Contaminants on the roller can cause print quality problems.
46 Chapter 3 - Maintenance
EN
Cleaning the print path
Use this process if you discover toner specks or dots on printouts.
This process produces a transparency with toner debris, which
should be discarded.
NoteThis process requires a transparency to remove dust and toner from
the print paper path. Do not use bond or rough paper.
Make sure the transparency you use meets media requirements for the
printer.
If transparency film is una v ailab le , y ou ca n use paper. If y ou must u se
paper, perform the procedure two or three times to ensure proper
cleaning.
1Load a transparency in the priority input tray.
2Make sure that the printer is in the Ready state.
button for 10 seconds. The transparency
3Press and hold the G
feeds through the printer slowly. Discard the transparency.
NoteAfter you press and hold the G
until the cleaning process is complete.
O
button, the three printer lights blink
O
EN
Cleaning the equipment 47
1
Cleaning the toner
cartridge area
Cleaning the toner cartridge area can
improve the quality of your printed
sheets.
2
3
4
WARNING!
Before cleaning the printer, disconnect it
from the power source and wait for the
printer to cool.
1Open the toner cartridge door, and
remove the toner cartridge.
CAUTION
To prevent damage, do not expose the
toner cartridge to light. Cover the toner
cartridge if necessary. Also, do not touch
the black sponge transfer roller inside
the printer. Touching it can reduce the
print quality of output.
2Wipe the media path area and the
toner cartridge cavity with a dry, lintfree cloth.
Note
Use only a dry, lint-free cloth to remove
dust and toner. Using a vacuum or other
device to clean inside the product can
damage it.
48 Chapter 3 - Maintenance
3Replace the toner cartridge, and
close the toner cartridge door.
4Plug the power cord back into the
printer.
EN
1
Cleaning the printer
pickup roller
If you want to clean the pickup roller
rather than replace it, follow the
instructions below:
Remove the pickup roller as described in
2
3
steps 1 through 5 of “Replacing the
printer pickup roller” on page 41.
1Dampen a lint-free cloth in isopropyl
alcohol, and scrub the roller.
WARNING!
Alcohol is flammable. Keep the alcohol
and cloth away from an open flame.
Before you close the printer and plug in
the power cord, allow the alcohol to dry
completely.
2Using a dry, lint-free cloth, wipe the
pickup roller to remove loosened
dirt.
EN
3Allow the pickup roller to dry
completely before you reinstall it in
the printer. To reinstall the pickup
roller, see steps 6 through 9 of
"Replacing the printer pickup roller"
on page 42.
Cleaning the equipment 49
1
Cleaning the printer
separation pad
If you want to clean the separation pad
rather than replacing it, follow the
instructions below:
1Remove the separation pad as
2
3
described in steps 1 through 5 of
“Replacing the printer separation
pad” on page 43.
2Dab a lint-free cloth in isopropyl
alcohol, and scrub the pad.
WARNING!
Alcohol is flammable. Keep the alcohol
and cloth away from an open flame.
Before you close the printer and plug in
the power cord, allow the alcohol to dry
completely.
3Using a dry, lint-free cloth, wipe the
pad to remove loosened dirt.
4
50 Chapter 3 - Maintenance
4Allow the pad to dry completely
before you reinstall it in the printer.
To reinstall the pad, see steps 6
through 8 of “Replacing the printer
separation pad” on page 43.
EN
Cleaning and recalibrating the copier/scanner
Recalibrating the copier/scanner
The optional copier/scanner automatically calibrates to the white
sheet opposite the image sensor at the beginning of each scan or
copy job.
Keep the white sheet clean to make sure the optional copier/scanner
calibrates correctly. See “Cleaning the scanner path” on page 51 for
information about cleaning the white sheet.
1
Cleaning the scanner path
You might have to clean the copier/
scanner if:
!You can smudge the ink on
documents you scan.
!The documents have excessive
2
amounts of dust or dirt on them.
!There are smudges or other marks
on documents or scans of
documents.
!The scanned output has lines or
defects that were not on the original.
Note
Be careful not to touch the glass surface
of the image sensor. If you inadvertently
touch the glass, clean it according to th e
instructions below.
1Unplug the printer to turn the power
off, and wait for the copier/scanner
to cool.
EN
2Open the scanner door.
Cleaning the equipment 51
3
3Dampen a clean cotton cloth with
isopropyl alcohol (pH7 or
neutral pH). With the damp cloth,
gently rub back and forth on the
white sheet. Also, use the damp
cloth to gently rub the rollers.
WARNING!
4
Alcohol is flammable. Keep the alcohol
and cloth away from an open flame.
Allow the alcohol to dry completely
before you plug in the power cord.
4Spray glass cleaner on another
piece of clean cotton cloth, and
carefully clean the glass on the
5
image sensor.
WARNING!
Make sure that the scanner is completely
dry before you plug in the printer power
cord.
Basic sequence of operation (formatter-to -printer). . . .73
EN
Chapter contents 53
Basic functions
This chapter presents a functional ove rvie w of th e pr int er’s
processes. The following systems are discussed:
formatter
!
!printer functions
• engine control unit (ECU) system/power system
• image formation system
• paper-feed system (printer) and
!optical system (optional copier/scanner)
The printer has an optional copier/scanner. Operat ion sequences of
the printer are controlled by the ECU. Operation sequ en ce s of the
optional copier/scanner are controlled by the formatter.
Figure 13.Basic configuration
54 Chapter 4 - Operational overview
EN
Formatter system
The formatter is responsible for the following:
controlling the optional copier/scanner
!
!formatting and controlling copies
!receiving and processing print data from the printer interface
!monitoring the control panel and relaying printer status
information
!developing and coordinating data placement and timing with the
print engine
!communicating with the host computer through the bidirectional
interface
The formatter receives print data from the bidirectional Extended
Capabilities Port (ECP) mode interface or Universal Serial Bus (USB)
interface and converts it into a dot image . The ECU synch ronizes t he
image formation system with the paper-feed system and signals the
formatter to send the print image data. The formatter sends the print
image data (dots) in the form of a video signal, and the pr inting
process begins.
Central processing unit
EN
The formatter incorporates an embedde d Coldfire V3 microprocessor
operating at 90 MHz.
RAM
!One bank of Non-Volatile RAM (NVRAM) stores parameter s.
!Dynamic random access memory (DRAM) provides temporary
storage of copy, scan, and print data.
Parallel interface or Universal Serial Bus interface
The formatter receives incoming data through it s bidirectional ECP or
USB interface. This interface provides high-speed, two-way
communication between the printer and the host, allowing you to
change printer settings and monitor printer status from the host
computer.
Formatter system 55
Control panel
three front panel status lights (one contained in the GO button)
!
!G
button
O
Draft mode
Depending on which printer driver is used, selecting draft or
EconoMode from the printer driver allows the printer to use
approximately fifty percent less toner, extending the life of t he toner
cartridge.
MEt
HP MEt effectively doubles the standard memor y thro ugh a variety of
font and data-compression methods.
Enhanced I/O
The Enhanced I/O feature allows printer memory to be used for
storing data received from the host computer. When Enhanced I / O is
enabled, you can send more data to the print e r in shor te r amo unt s of
time, which allows you to return to your application sooner. Enhanced
I/O has the following options:
!
Auto—allows the printer to use Enhanced I/O memory allocation
to increase the speed of data transfer from the host comput er to
the printer, if necessary. The default setting is Auto.
!
Off—uses the minimum amount of printer memory for storing
data sent from the host computer.
!
Page Protect—allows the formatter to create the entire page
image in page buffer memory before physically moving the media
through the printer. This process ensures that the entire page will
be printed. The default setting is Auto.
Page complexity (ruling lines, complex graphics, or dense te xt)
can exceed the printer’s ability to create the page image fast
enough to keep pace with the image formation process. If Page
Protect is disabled and a page is too complex, the page might
print in parts (for example, the top half on one page and the
bottom half on the next page). Some print-data loss is likely in
these instances, and the printer will display an error message.
56 Chapter 4 - Operational overview
EN
PJL overview
Printer Job Language (PJL) is an integral part of configuration, in
addition to the standard Printer Command Language (PCL). With
standard ECP cabling, PJL allows the printer to perform functions
such as:
!
Two-way communication with the host computer through a
bidirectional parallel or USB connection. The printer can tell the
host such things as the control panel status.
!
Isolation of print envir onment settings from one print job to the
next. For example, if a print job is sent to t he print er in lan dsca pe
mode, the subsequent print jobs print in landscape only if they
are formatted for landscape printing.
EN
Formatter system 57
Printer functions
Printer functions are divided into five groups:
engine control
!
!formatter
!image formation
!laser/scanner
!pickup and feed
The following figure is a block diagram of the printer unit:
Figure 14.Printer unit functional block diagra m
58 Chapter 4 - Operational overview
EN
Engine control unit/power system
The engine control unit (ECU) coordinates all print engine activities,
drives the laser, and coordinates print data from the f ormatter with the
image formation process. The ECU also includes power supply and
distribution circuitry.
NoteIn several other HP LaserJet products, the ECU is also known as the
controller PCA or the DC controller PCA.
The ECU controls the following systems and functions:
!
Printer engine control
• paper motion monitoring and control (printing)
• motor
!
Printer laser/scanner
!
Power system
• AC power distribution
• DC power distribution
• overcurrent/overvoltage protection
• high-voltage power distribution
EN
Printer functions 59
The following figure shows the various ECU loads:
Figure 15.ECU loads
60 Chapter 4 - Operational overview
EN
Printer engine control system
Paper motion monitoring and control
The ECU controls paper motion in the printer by continuously
monitoring the various paper sensors and coordina ting the timing with
the other print processes.
For a detailed explanation of paper movement and the interaction of
the photosensors and solenoid with the paper movement pr ocess,
see “Printer paper-feed system” on page 67.
Motor
The motor is controlled by the ECU. The motor provides all of the
printer paper movement.
Printer laser/scanner drive
The ECU sends signals to the laser/scanner assembly to modulate
the laser diode “on” and “off” and to drive the laser/scanner motor.
Figure 16.Overview of laser/scanner operation
EN
Printer functions 61
Power system on ECU
The AC, DC, and high-voltage power su pply circuit s ar e all contai ned
within the ECU.
AC power distribution
The AC power circuitry supplies AC voltage whenever the power cord
is connected to the AC power source. AC voltage is distri buted t o the
DC power supply circuitry and to the AC driver circuitry, which
controls AC voltage to the fuser assembly heating element.
DC power distribution
The DC power distribution circuitry, located on the ECU, distributes
+3.3 Vdc, +5 Vdc, and +24 Vdc as follows:
!+3.3 Vdc:Formatter
Laser/beam detect circuitry ECU
Photosensors
!+5 Vdc:Formatter
ECU
Laser/beam detect circuitry
!+24 Vdc:Motor
Exhaust fan
Laser/scanner motor
Document scanner motor
Solenoid
Formatter (routing only)
High voltage power supply
Fuser safety circuit
Overcurrent/overvoltage
There are two overvoltage devices in this printer:
!Fuse F101 provides overcurrent protection for the fusing system
circuitry. Checking or replacing the fuse requires the removal of
the ECU. Fuse F102 provides overcurrent protection to the
printer DC power supply circuitry.
!In addition, the +24 Vdc and +3.3 Vdc power circuitr y contains an
overcurrent protection circuit th at au to m atically shuts off the
output voltage when an overcurrent condition occurs as a result
of a short or an abnormal voltage on the load side.
62 Chapter 4 - Operational overview
EN
High-voltage power distribution
The high-voltage power supply applies an overlap of DC and AC
voltage to the primary charging roller and the developing roller. This
circuit also applies a positive or negative DC voltage to the transfer
roller according to the instructions from the engine control unit.
This circuit also controls the image density by changing the primary
AC voltage and the developing AC bias acco rding to the pr int d ensit y
setting.
High voltage is disabled when the printer door is open.
Figure 17.High-voltage power supply circuit
EN
Printer functions 63
Image formation system
Laser printing requires the interaction of several different
technologies including electronics, optics, and electrophotographics
to provide a printed page. Each process functions inde penden tly an d
must be coordinated with the other printer processes. Image
formation consists of seven processes:
Figure 18.Image formation block diagram
Toner cartridge
As the focal point of the image formation system, the toner cartridge
houses the cleaning, conditioning, and developing stages of the
process. The toner cartridge contains the photosensitive drum
primary charging roller, developing station, toner cavity, and cleaning
station. By including these components (which wear, degrade, or are
consumed) in the replaceable toner cartridge, the need for many
service calls is eliminated. The special photos en sitiv e pr op e rtie s of
the drum form an image on the drum surface and then transfer the
image to media.
CAUTIONThe printer toner car tridge does not include a light-blocking shutt er. Do
not expose the drum to light, which can permanently da mage the drum.
Protect the toner cartridge whenever removing it from the printer.
64 Chapter 4 - Operational overview
EN
Breakdown of the seven image formation processes
1Conditioning stage (primary charging)—This process applies
a uniform negative charge to the surface of the drum with the
primary charging roller, which is located in the toner car tridge.
The primary charging roller is coated with conductive rubber. An
AC bias is applied to the roller to erase any residual char ges from
any previous image. In addition, the primary charging rolle r
applies a negative DC bias to create a uniform negative pot en tial
on the drum surface. The print density setting modifies the DC
voltage.
2Writing stage (scanning exposure)—During this process, a
modulated laser diode projects the beam onto a rotat ing scanning
mirror. As the mirror rotates, the beam reflects off the mirror, first
through a set of focusing lenses, then off a mirror, and fina lly
through a slot in the top of the toner cartridge, and onto the
photosensitive drum. The beam sweeps the drum from left to
right, discharging the negative potential wherever the beam
strikes the surface. This creates a latent electrostatic image,
which later is developed into a visible image.
Because the beam sweeps the entire length of the drum while the
drum rotates, the entire surface area of the drum can be covered.
At the end of each sweep, the beam strikes the beam detect lens,
generating the beam detect signal (BD signal). The BD signal is
sent to the ECU where it is converted to an electrical signal used
to synchronize the output of the next scan line of data.
EN
3Developing stage—During this process, the latent electrosta tic
image is present on the drum. The toner particles obtain a
negative surface charge by rubbing against the developing
cylinder, which is connected to a negative DC supply. The
negatively charged toner is attracted t o the di scharged ( exposed,
grounded) areas of the drum, and it is repelled from the
negatively charged (unexposed) areas.
4Transfer stage—During this process, the toner image on the
drum surface is transferred to the media. The transfer roller
applies a positive charge to the back of the media, which attracts
the negatively charged toner on the drum surface to the media.
After separation, the drum is cleaned and con ditioned for the next
image.
Printer functions 65
5Separation stage—During this process, the media separates
from the drum. To stabilize the feed system and prevent toner
dropouts on the printed image at low temperature and humidity,
the static eliminator reduces the charge on the back of the media.
6Fusing stage—During this process, the heat and pressure fuse
the toner into the media to produce a permanent image. The
media passes between a heated fusing element and a soft
pressure roller, which melt the toner and press it into the media.
7Drum cleaning stage—During this process, the cleaning blade
is in contact with the surface of the drum at all times. As the drum
rotates during printing, it wipes excess toner off the drum and
stores it in the waste toner receptacle.
66 Chapter 4 - Operational overview
EN
Printer paper-feed system
Step 1 The main input tray and the priority input tray merge int o one,
main input area. Media placed in any of these areas enables
the paper-out sensor (PS201), which informs the ECU that
media is present. The following steps occur when the printer
receives a print job:
Step 2 The ECU enables the laser/scanner assembly and the motor .
Paper motion begins when the ECU energizes the solenoid
(SL001).
Step 3 The paper pickup roller rotates once. The paper lift plate
pushes the media against the pickup roller.
Step 4 The pickup roller grabs the top sheet and advances it to the
feed assembly drive rollers. To ensure that only one sheet is
fed, a main separation pad and two subpads hold th e
remainder of the stack in place.
Step 5 The feed assembly drive rollers advance the media to the
paper top sensor (PS402). This sensor informs the ECU of
the exact location of the leading edge of media, so that the
image being written on the photosensitive drum can be
precisely positioned on the page.
Step 6 The feed assembly drive rollers then advance the media to
the transfer area where the toner image on the
photosensitive drum is transferred to media.
EN
Step 7 After the image is transferred, the media enters the fu ser
assembly where heat from the fuser and pressure from the
pressure roller permanently bond the toner image to media.
The paper delivery sensor (PS401) determines that media
has successfully moved out of the fusing area.
Step 8 The fuser assembly exit rollers deliver media to either the
paper output bin or the straight-through output path,
depending upon the position of the straight-through output
path door.
Printer functions 67
Figure 19.Printer path
68 Chapter 4 - Operational overview
EN
Jam detection
The paper-out sensor (PS201) detects the presence of media in
either the priority input tray or the main input tray. The paper top
sensor (PS402) and the paper delivery sensor (PS401) detect media
moving through the printer. If a jam is detected, the ECU immediately
stops the printing process and displays a jam message on the control
panel.
A jam can be detected under any of the following conditions:
!
Pickup delay jam—Media does not reach the paper top sensor
(PS402) after the pickup solenoid (SL001) has been turned on
twice (the original pickup plus a retry) within 2.8 seconds.
!
Pickup stationary jam—The paper top sensor (PS402) does not
detect the trailing edge of media within 4.6 seconds of detecting
the leading edge.
!
Delivery-delay jam—The paper delivery sensor (PS401) does
not detect the leading edge of media within 2.1 seconds af t er th e
paper top sensor (PS402) detects the leading edge.
!
Wrapping jam—The paper delivery sensor (PS401) does not
detect the trailing edge of the media within 1.5 seconds after the
paper top sensor (PS402) detects th e leading edge and within ten
seconds after the paper delivery sensor (PS401) detects th e
leading edge.
!
Delivery-stationary jam—The paper delivery sensor (PS401)
does not detect the leading edge of media within 2.2 seconds
after the paper top sensor (PS402) detects the trailing edge.
!
Residual paper jam—The paper top sensor (PS402) or the
paper delivery sensor (PS401) detect media in the initial rotation
period.
EN
Printer functions 69
2
Solenoid, photosensors, and switches
The following figure shows the locations of the solenoid,
photosensors, and switches.
1
6
3
4
7
5
Figure 20.Solenoid, photosensors, and switches
1Paper delivery sensor (PS401) senses when paper has
successfully moved out of the fusing area.
2Power switch.
NoteProducts sold in North America do not have power switches.
3Paper top sensor (PS402) detects the leading and trailing edges
of the paper. It synchronizes the photos en stive drum and the top
of the paper.
4Engine test switch (SW201); see “Engine test” on page 149 for an
explanation of the switch.
5Door-open switch (SW301) detects whether or not the printer
door is closed and the toner cartridge is present. Printing cannot
continue until the printer door is closed and the toner cartridge is
in its correct position.
6Solenoid (SL001) enables the pickup roller.
7Paper-out sensor (PS201) senses when paper is in the main
input tray or the priority input tray.
70 Chapter 4 - Operational overview
EN
Optional copier/scanner
The optional copier/scanner consists of the optica l system and the
document pickup and feed systems.
Optical system
The optical system, also known as the contact image sensor,
contains the following:
The light source has three LEDs and is controlled by the formatter.
Light reflected from documents passes through the rod lens a rray and
focuses on the sensor array.
The sensor array consists of 5,160 photo transistors: 1 5 driver circuits
amplify the light reception output in units of 344 ph ototransisto rs. The
image data is converted and sent from the driv er circu its to th e
formatter.
EN
Document pickup and feed systems
The document pickup and feed systems contain a pickup roller, feed
roller, and delivery roller, all of which are driven b y the copier/scanner
motor (M1).
The document top sensor (U20) detects the top and bottom edges of
the document.
Optional copier/scanner 71
Copier/scanner path
The following figure shows the copier/scanner path.
Figure 21.Copier/scanner path
72 Chapter 4 - Operational overview
EN
Basic sequence of operation (formatter-toprinter)
The operation sequence of the printer is controlled by the
microprocessor (CPU) on the ECU. The following events take place
during normal printer operation:
Table 12. Basic sequence of operation
PeriodPurposeRemarks
WAIT
After the printer is turned on
until the end of the initial
rotation of the main motor.
STBY (Standby)
From the end of the WAIT
period or the LSTR period
until the pickup command is
input from the formatter. Or,
from the end of the LSTR
period until the printer is
turned off.
INTR (Initial Rotation Period)
After the pickup command
has been input from the
formatter until the media
reaches the paper top sensor
(PS402).
PRINT (Print)
From the end of the initial
rotation until the primary
voltage goes OFF.
LSTR (Last Rotation Period)
After the primary voltage
goes OFF until the main
motor stops rotating.
To clear the drum surface of
potential and to clean the
primary charging roller.
To keep the printer ready to
print.
To stabilize the
photosensitive drum
sensitivity in preparation for
printing. Also to clean the
primary charging roller.
To form images on the
photosensitive drum based
on the VIDEO signals (/VDO,
VDO) input from the formatter
and to transfer the toner
image onto the media.
To deliver the last page. Also
to clean the primary charging
roller.
Detects whether or not the
cartridge is installed.
When the pickup command is
input from the video
controller, the printer enters
the INTR period immediately
after the end of the LSTR
period.
This chapter documents the removal and replacement of field
replaceable units (FRUs) only.
Replacement is generally the reverse of removal. Occasionally, notes
are included to provide directions for difficult or critical replacement
procedures.
WARNING!Unplug the power cord from the power outlet before attempting
to service the printer. If this warning is not followed, severe injury can
result. Certain functional checks during troubleshooting must be
performed with power supplied to the printer. However, the power
supply should be disconnected during removal.
Never operate or service the printer with the pro tective cover removed
from the laser/scanner assembly. The reflected beam, although
invisible, can damage your eyes.
The sheet metal edges of the printer can be sharp. Use caution when
working on the printer.
CAUTIONSome printer parts are electrostatic discharge (ESD) sensitive. Always
perform service work at an ESD-protected workstation.
To install a self-tapping screw, first turn it counterclockwise to align it
with the existing thread pattern, then carefully turn it clockwise to
tighten. Do not overtighten. If a self-tapping screw-hole becomes
stripped, repair the screw-hole or replace the affected assembly.
Always remove the toner cartridge before removing or r eplacing parts.
See “Toner cartridge” on page 78.
Required tools
!#2 Phillips-head screwdriver with magnetic tip
Small flatblade screwdriver
!
!Needle nose pliers
!ESD mat
Penlight
!
CAUTIONA PoziDriv screwdriver will damage screw heads on the printer. Use a
#2 Phillips-head screwdriver.
EN
Removal and replacement strategy 77
Before performing service
!Remove all media from the printer.
!Unplug the power cable.
Place the printer on an ESD mat.
!
!Remove the main input tray.
!If the optional copier/scanner is attached, remove the copier/
scanner media input tray and the copier/scanner output bin.
!Remove the toner cartridge (see page 78).
Toner cartridge
NoteYou will feel resistance when you open the toner cartridge door.
1Open the toner cartridge door, which lifts the toner cartridge
toward you.
2Remove the toner cartridge.
CAUTIONTo prevent damage, do not expose the toner cartridge to light. Cover
it with a piece of paper.
Figure 23.Removing the toner cartridge
78 Chapter 5 - Removal and replacement
EN
Pickup roller
Separation pad
Transfer roller
Left side cover
Optional copier/scanner
Back cover
Formatter ECUSolenoid
Parts removal order
Use the following diagram to determine which parts must be remove d
before removing other parts:
Right side cover
Top cover
Fan assembly
Control panel
Front cover assembly
Right plate assembly
Pickup assembly
Pickup roller shaft
Paper lift plate
(ECU)
Paper-feed assembly
(Formatter)
Left plate assembly
Laser/scanner
Fuser assembly
Output rollers
assembly
Note
EN
Motor
The ECU and the formatter are listed twice.
The ECU must be removed to gain access to the paper-feed assembly.
To remove the ECU only, remove the right side cover.
The formatter must be removed to gain access to the left plate assembly.
To remove the formatter only, remove the left side cover.
Removal and replacement strategy 79
Covers
Left side cover
1Open the toner cartridge door.
2Pull out on the notch (callout 1) on the back of the cover.
3Rotate the cover away from the printer.
2
1
Figure 24.Removing the left side cover
80 Chapter 5 - Removal and replacement
EN
Optional copier/scanner
CAUTIONYou must unplug the printer before removing or reinstalling the optional
copier/scanner, or you might damage bo th the printer and the op tional
copier/scanner.
1Remove the left side cover (see page 80).
2Pull up on the ribbon cable to disconnect it from the connector
(callout 1) on the formatter.
NoteThe optional copier/scanner has two tabs that ho ok into the underside
of the printer output bin. Another tab and a pin stabilize the optional
copier/scanner in the back. Use care so that you do not bend or break
the three tabs or the pin.
3Pull the optional copier/scanner forward (callout 2), and lift it up
(callout 3) to remove it.
2
2
2
3
2
1
Figure 25.Removing the optional copier/scanner
EN
Covers 81
Back cover
1Remove the left side cover (see page 80).
2Open the straight-through output door.
3Remove two screws (callout 1) from the back of the printer.
2
1
Figure 26.Removing the back cover (1 of 2)
82 Chapter 5 - Removal and replacement
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4Press down and hold the two release levers (callout 1) and pull
the cover off of the printer.
NoteThe back cover has two tabs (not shown), one on each side of the
printer. Step 4 releases these two tabs.
2
1
Figure 27.Removing the back cover (2 of 2)
EN
Covers 83
Right side cover
1Open the toner cartridge door.
2Remove the back cover (see page 82).
3Remove one screw (callout 1) on the back of the printer.
2
1
Figure 28.Removing the right side cover (1 of 3)
84 Chapter 5 - Removal and replacement
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4Lift the right side of the printer and release the tab (callout 1) on
the bottom of the cover.
2
1
Figure 29.Removing the right side cover (2 of 3)
EN
Covers 85
5While continuing to press the release tab, grasp the top of the
cover and rotate it away from the printer.
Figure 30.Removing the right side cover (3 of 3)
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Top cover
1If the printer has the optional copier/scanner attached, remove it
(see page 81).
2Remove the left side, back, and right side covers (see pages 80
through 86), and open the toner cartridge door.
3Loosen two screws (callout 1) on the back of the printer.
4Remove two screws (callout 2) on the top of the printer.
5Lift the cover off of the printer.
2
2
2
1
Figure 31.Removing the top cover
EN
Covers 87
Control panel assembly
1Remove the left side, back, right side, and top covers (see pages
80 through 87).
2Disconnect the control panel cable (callout 1) from the formatter.
3Remove two screws (callout 2 and callout 3) from the top of the
control panel assembly.
NoteThe first screw (callout 2) secures the control panel casing, and the
second screw (callout 3) secures the inte rnal bracke t. Be su re to h old
the assembly together as you remove it.
Rotate the control panel assembly toward the fro n t of the printe r to
release the tab (callout 4).
4Remove the control panel assembly.
2
2
2
3
2
1
Figure 32.Removing the control panel
88 Chapter 5 - Removal and replacement
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4
EN
Front cover assembly
The front cover assembly is composed of three pieces:
front cover (the frame that surrounds the main input tray)
!
!toner cartridge door
!front guide assembly (the internal shelf that attaches the front
cover and the toner cartridge door to the printer)
Front cover
1Remove the left side, back, right side, and top covers (see pages
80 through 87).
2Close the toner cartridge door.
3Loosen two screws (one shown, callout 1), one on each side of
the cover.
2
1
Figure 33.Removing the front cover (1 of 2)
EN
Covers 89
4Pull the top of the front cover away from the printer to release the
three tabs (callout 1).
5Lift the front of the printer to release the tab s on th e bottom of the
front cover.
6Remove the front cover.
2
1
Figure 34.Removing the front cover (2 of 2)
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Toner cartridge door
1Remove the left side, back, right side, and top covers (see pages
80 through 87).
2Remove the control panel assembly (see page 88).
3Remove the front cover (see page 89).
4Open the toner cartridge door.
5Remove one screw (callout 1) from the bracket on the right side
of the printer, and remove the bracket.
6At the right side, press the two small tabs (callout 2) on the inside
of the connecting link to release it.
7Repeat on the left side.
NoteAfter the toner cartridge d oor is remove d, it is easy to remove the t wo
connecting links.
2
1
Figure 35.Removing the toner cartridge door (1 of 2)
EN
2
2
Covers 91
8Unhook the toner cartridge door hinge on the right side, an d slide
the toner cartridge door toward the left to remove it.
2
1
Figure 36.Removing the toner cartridge door (2 of 2)
To reinstall
Lift the toner cartridge door hinge above the stop (callout 1).
Otherwise, the toner cartridge door will not close.
92 Chapter 5 - Removal and replacement
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Front guide assembly
1From the front of the printer, remove two screws (callout 1).
2
1
Figure 37.Removing the front guide assembly (1 of 3)
EN
Covers 93
2On the right side, release the lower tab (callout 1) and the upper
tab (callout 2).
2
1
2
2
Figure 38.Removing the front guide assembly (2 of 3)
94 Chapter 5 - Removal and replacement
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3On the left side, release the upper tab (callout 1) and the lower
tab (callout 2).
4Remove the front guide assembly.
2
1
2
2
Figure 39.Removing the front guide assembly (3 of 3)
EN
Covers 95
Internal assemblies
Transfer roller
1Open the toner cartridge door and remove the toner cartridge
(see page 78).
2Use needle nose pliers to gently squeeze the two small tabs on
the transfer roller.
3Lift the transfer roller up, slide it to the right, and lift it out of the
printer.
Figure 40.Removing the transfer roller
NoteDo not misplace the small grounding spring that is u nderneath the right
side of the transfer roller.
CAUTIONDo not touch the black sponge portion of the transfer roller.
96 Chapter 5 - Removal and replacement
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Formatter
1Remove the left side cover (see page 80).
2If the optional copier/scanner assembly is attached to the printer,
disconnect the copier/scanner cable (callout 1) from the
formatter.
3Disconnect the two flat flexible cables (callout 2) from the zero
insertion force (ZIF) connectors on the formatter.
4Unplug the laser/scanner cable (callout 3) and the control panel
cable (callout 4) from the formatter.
2
1
2
3
2
4
2
2
Figure 41.Removing the formatter (1 of 2)
EN
Internal assemblies 97
5Remove five screws (callout 1).
6Rotate the formatter up and off of the hooks on the chassis and
remove it from the printer.
7Disconnect and remove the formatter shield.
2
1
Figure 42.Removing the formatter (2 of 2)
To reinstall
When you reconnect the cable, make sure you lock the ZIF
connectors back into place.
98 Chapter 5 - Removal and replacement
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