HP LaserJet 1018 User's Guide

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HP LaserJet 1018

User Guide

HP LaserJet 1018 printer

User Guide

Development Company, L.P. Reproduction, adaptation or translation

without prior written permission is prohibited, except as allowed under the copyright laws.

Part number: CB419-90973 Edition 2, 04/2009

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark credits Microsoft® and Windows® are

U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency.

Table of contents

1 Printer basics

Quick access to more information .............................................................................................2

Web links for drivers, software, and support ......................................................................2

User guide links ..................................................................................................................2

Where to look for more information ....................................................................................2

Printer configuration ..................................................................................................................3

HP LaserJet 1018 printer ....................................................................................................3

Walkaround ...............................................................................................................................4

Printer control panel ..................................................................................................................5

Media paths ...............................................................................................................................6

Priority feed slot ..................................................................................................................6

Main input tray ....................................................................................................................6

Output bin ...........................................................................................................................7

Printer connections ...................................................................................................................8

Connecting the USB cable .................................................................................................8

Printer software .........................................................................................................................9

Supported operating systems .............................................................................................9

Printer software for Windows computers ............................................................................9

Printer drivers .....................................................................................................................9

Printer properties (driver) ..................................................................................................10

Printer properties online help ............................................................................................10

Print setting priorities ........................................................................................................11

Printer information page ..........................................................................................................12

Printer Test page ..............................................................................................................12

Printer media considerations ..................................................................................................13

Supported media sizes .....................................................................................................13

2 Printing tasks

Manual feed .............................................................................................................................16

To print using manual feed ...............................................................................................16

Canceling a print job ...............................................................................................................17

Understanding print quality settings ........................................................................................18

Optimizing print quality for media types ..................................................................................19

Guidelines for using media .....................................................................................................20

Paper ................................................................................................................................20

Labels ...............................................................................................................................21

Transparencies .................................................................................................................2 1

Envelopes .........................................................................................................................21

Cardstock and heavy media .............................................................................................22

Letterhead and preprinted forms ......................................................................................23

Choosing paper and other media ............................................................................................24

HP media ..........................................................................................................................24

Media to avoid ..................................................................................................................24

Media that might damage the printer ................................................................................24

Loading media into the input trays ..........................................................................................26

ENWW iii

Priority feed slot ................................................................................................................26

150-sheet main input tray .................................................................................................26

Printing an envelope ...............................................................................................................27

Printing multiple envelopes .....................................................................................................29

Printing on transparencies or labels ........................................................................................31

Printing on letterhead and preprinted forms ...........................................................................32

Printing on custom-size media and cardstock ........................................................................33

Printing on both sides of the paper (manual two-sided printing) ............................................34

Printing multiple pages on a single sheet of paper (N-up printing) .........................................36

Printing booklets ......................................................................................................................37

Printing watermarks ................................................................................................................39

3 Maintenance

Cleaning the printer .................................................................................................................42

Cleaning the print cartridge area ......................................................................................42

Cleaning the printer media path .......................................................................................43

Changing the pickup roller ......................................................................................................45

Cleaning the pickup roller ........................................................................................................48

Changing the printer separation pad .......................................................................................49

Redistributing toner .................................................................................................................51

Changing the print cartridge ....................................................................................................53

4 Problem solving

Finding the solution .................................................................................................................56

Step 1: Is the printer set up correctly? ..............................................................................56

Step 2: Is the Ready light on? ..........................................................................................56

Step 3: Can you print a Printer Test page? ......................................................................56

Step 4: Is the print quality acceptable? ............................................................................57

Step 5: Is the printer communicating with the computer? ................................................57

Step 6: Does the printed page look like you expected? ...................................................57

Contact HP support ..........................................................................................................57

Status light patterns ................................................................................................................58

Paper handling problems ........................................................................................................60

Media jam .........................................................................................................................60

Print is skewed (crooked) .................................................................................................60

More than one sheet of media feeds through the printer at one time ..............................60

Printer does not pull media from the media input tray ......................................................60

Printer curled the media ...................................................................................................61

Print job is extremely slow ................................................................................................61

Printed page is different than what appeared on screen ........................................................62

Garbled, incorrect, or incomplete text ..............................................................................62

Missing graphics or text, or blank pages ..........................................................................62

Page format is different than on another printer ...............................................................63

Graphics quality ................................................................................................................63

Printer software problems .......................................................................................................64

Improving print quality .............................................................................................................66

Light or faded print ............................................................................................................66

Toner specks ....................................................................................................................66

Dropouts ......................................................................................................................

Vertical lines .....................................................................................................................67

Gray background ..............................................................................................................67

Toner smear .....................................................................................................................67

Loose toner .......................................................................................................................68

Vertical repetitive defects .................................................................................................68

Misformed characters .......................................................................................................68

.....66

iv ENWW

Page skew ........................................................................................................................69

Curl or wave ......................................................................................................................69

Wrinkles or creases ..........................................................................................................69

Toner scatter outline .........................................................................................................70

Water droplets on bottom edge ........................................................................................70

Clearing jams ..........................................................................................................................71

Typical media jam locations .............................................................................................71

Removing a jammed page ................................................................................................71

Appendix A Printer specifications

Environmental specifications ..................................................................................................76

Acoustic emissions ..................................................................................................................77

Electrical specifications ...........................................................................................................78

Physical specifications ............................................................................................................79

Printer capacities and ratings ..................................................................................................80

Memory specifications .............................................................................................................81

Appendix B Regulatory information

FCC compliance ......................................................................................................................83

Declaration of Conformity statement .......................................................................................84

Regulatory statements ............................................................................................................85

Laser safety statement .....................................................................................................85

Canadian DOC regulations ...............................................................................................85

Korean EMI statement ......................................................................................................85

Laser statement for Finland ..............................................................................................86

Environmental product stewardship program .........................................................................87

Protecting the environment ...............................................................................................87

Ozone production .............................................................................................................87

Energy consumption .........................................................................................................87

Toner consumption ...........................................................................................................87

Paper use .........................................................................................................................87

Plastics .............................................................................................................................87

HP LaserJet printing supplies ...........................................................................................88

HP printing supplies returns and recycling program information .....................................88

Paper ................................................................................................................................88

Material restrictions ..........................................................................................................88

Disposal of Waste Equipment by Users in Private Household in the European

Union .............................................................................................................................89

For more information ........................................................................................................89

Material safety data sheet .......................................................................................................90

Appendix C Warranty and licensing

Hewlett-Packard limited warranty statement ..........................................................................91

Hewlett-Packard software license agreement ........................................................................93

Print cartridge limited warranty ...............................................................................................94

Appendix D HP parts and accessories

Ordering supplies ....................................................................................................................96

Using HP print cartridges ........................................................................................................98

HP policy on non-HP print cartridges ...............................................................................98

Storing print cartridges .....................................................................................................98

Print cartridge life expectancy ..........................................................................................98

Saving toner ......................................................................................................................98

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Appendix E Service and support

Availability of support and service .........................................................................................100

HP Care Pack™ Services and Service Agreements ......................................................100

Guidelines for repacking the printer ......................................................................................101

How to contact HP ................................................................................................................102

Index

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Printer basics

This chapter provides information on the following topics:

●

Quick access to more information

●

Printer configuration

●

Walkaround

●

Printer control panel

●

Media paths

●

Printer connections

●

Printer software

●

Printer information page

●

Printer media considerations

ENWW 1

Quick access to more information

The following sections provide resources for additional information about the HP LaserJet 1018 printer.

Web links for drivers, software, and support

If you need to contact HP for service or support, use one of the following links.

HP LaserJet 1018 printer

● In the United States, see http://www.hp.com/support/lj1018/.

● In other countries/regions, see http://www.hp.com/.

User guide links

● Walkaround (location of printer components)

Changing the print cartridge

●

Problem solving

●

Ordering supplies

●

Where to look for more information

● CD user guide: Detailed information on using and troubleshooting the printer. Available

on the CD-ROM that came with the printer.

● Online Help: Information on printer options that are available from within printer drivers.

To view a Help file, access the online Help through the printer driver.

● HTML (online) user guide: Detailed information on using and troubleshooting the

printer. Available at http://www.hp.com/support/lj1018/. Once connected, select Manuals.

2 Chapter 1 Printer basics ENWW

Printer configuration

Below is the standard configuration for the HP LaserJet 1018 printer.

HP LaserJet 1018 printer

● 12 pages per minute (ppm) for A4 media and 12 ppm for letter media

● First page out in as few as 10 seconds

● FastRes 1200: 1200 dpi effective output quality (600 x 600 x 2 dpi with HP Resolution

Enhancement technology [REt])

● 150-sheet main input tray

● Priority feed slot

● 100-sheet output capacity

● EconoMode (saves toner)

● Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different

media than rest of the document

● 2 MB RAM

● Introductory 1,000-page print cartridge (declared yield value in accordance with ISO/IEC

19752)

● USB 2.0 High Speed

● Power switch

ENWW Printer configuration 3

Walkaround

The following illustrations identify the components of the HP LaserJet 1018 printer.

Attention light 2

Ready light 3

Print cartridge door 4

Output media support 5

Priority feed slot 6

150-sheet main input tray 7

Output bin

On/off switch 2

Power receptacle 3

USB port

4 Chapter 1 Printer basics ENWW

Printer control panel

The printer control panel is composed of two lights. These lights produce patterns that identify your printer's status.

1 Attention light: Indicates that the printer media input trays are empty, the print cartridge door is

open, the print cartridge is missing, or other errors. See

information. 2 Ready light: Indicates that the printer is ready to print.

Printer information page for more

NOTE

See Status light patterns for a description of the light patterns.

ENWW Printer control panel 5

Media paths

The following sections describe the input trays and output bin.

Priority feed slot

You should use the priority feed slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the priority feed slot to print the first page on different media than the rest of the document.

Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

See Choosing paper and other media for more information about media types.

Main input tray

The main input tray, accessed from the front of the printer, holds up to 150 sheets of 20-lb paper or other media. For information about media specifications, see

ratings.

Media guides ensure the media is correctly fed into the printer and the print is not skewed (crooked on the media). The main input tray has both side and front media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.

Printer capacities and

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Output bin

The output bin is located on the top of the printer. Printed media is collected here in the correct sequence. The output media support provides improved stacking for large print jobs.

ENWW Media paths 7

Printer connections

The HP LaserJet 1018 printer supports USB 2.0 High Speed connections.

Connecting the USB cable

1. Plug the USB cable into the printer.

2. Plug the other end of the USB cable into the computer when prompted to do so during

the software installation.

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Printer software

The following sections describe the supported operating systems and the software that is provided with the HP LaserJet 1018 printer.

NOTE

Not all software is available in all languages.

Supported operating systems

The printer comes with software for the following operating systems:

● Windows XP

● Windows 2000

● Windows ME

● Windows 98 Second Edition (SE)

● Windows Server 2003

For more information about upgrading from Windows 2000 Server to Windows

Server 2003, go to http://www.microsoft.com/.

For more information about Windows Server 2003 Point and Print, go to

http://www.microsoft.com/.

For more information about Windows Server 2003 Terminal Services and Printing, go to

http://www.microsoft.com/.

Printer software for Windows computers

NOTE

The following sections provide instructions for installing the printer software on various Windows operating systems and the software that is available to all users of the printer.

To install printer software for all other operating systems

Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions.

If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:\setup (where Z is your CD drive letter), and click OK.

Printer drivers

A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer.

ENWW Printer software 9

Printer properties (driver)

Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways:

● Through the software application that you are using to print. This only changes the

settings for the current software application.

● Through the Windows operating system. This changes the default settings for all future

print jobs.

NOTE

Because many software applications use a different method of accessing the printer properties, the following section describes the most common methods used in Windows 98 SE, 2000, ME, and Windows XP.

To only change the settings for the current software application

Although the steps can vary between software applications, this is the most common method.

1. From the File menu in the software application, click Print.

2. On the Print dialog, click Properties.

3. Change the settings, and click OK.

To change the default settings for all future print jobs in Windows 98 SE, 2000, and ME

1. In the Windows task bar, click Start, select Settings, and click Printers.

2. Right-click the HP LaserJet 1018 printer icon.

3. Click Properties (in Windows 2000, you can also click Printing Preferences).

4. Change the settings, and click OK.

In Windows 2000, many of these features are available from the Printing Preferences menu.

To change the default settings for all future print jobs in Windows XP

1. In the Windows task bar, click Start, select Settings, and click Printers and Faxes.

2. Right-click the HP LaserJet 1018 printer icon.

3. Click Properties, or click Printing Preferences.

4. Change the settings, and click OK.

Printer properties online help

The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer's default settings. For some drivers, online help gives instructions on using contextsensitive help. Context-sensitive help describes the options for the driver feature you are currently accessing.

10 Chapter 1 Printer basics ENWW

To access the printer properties online help

1. From the software application, click File, and then click Print.

2. Click Properties, and then click Help.

Print setting priorities

There are two ways to change print settings for this printer: in the software application or in the printer driver. Changes made in the software application override settings changed in the printer driver. Within a software application, changes made in the Page Setup dialog box override changes made in the Print dialog box.

If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest priority.

ENWW Printer software 11

Printer information page

The Printer Test page is a printer information page that resides within the memory of the printer. During installation you can choose to print the Printer Test page. If the page prints, you correctly installed the printer.

Printer Test page

The Printer Test page contains information about printer driver and port settings. The page also contains information about the printer name and model, computer name, and so on. You can print the Printer Test page from the printer driver.

12 Chapter 1 Printer basics ENWW

Printer media considerations

HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems:

● Poor print quality

● Increased media jams

● Premature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which HP has no control.

Before purchasing a large quantity of media, make sure that it meets the requirements specified in this user guide and in the HP LaserJet printer family print media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see

Ordering supplies for more information about ordering the guidelines. Always test media

before you purchase a large quantity.

CAUTION

Using media that does not meet HP's specifications might cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements.

Supported media sizes

For information about supported media sizes, see Printer capacities and ratings.

ENWW Printer media considerations 13

14 Chapter 1 Printer basics ENWW

Printing tasks

This chapter provides information on the following topics:

●

Manual feed

●

Canceling a print job

●

Understanding print quality settings

●

Optimizing print quality for media types

●

Guidelines for using media

●

Choosing paper and other media

●

Loading media into the input trays

●

Printing an envelope

●

Printing multiple envelopes

●

Printing on transparencies or labels

●

Printing on letterhead and preprinted forms

●

Printing on custom-size media and cardstock

●

Printing on both sides of the paper (manual two-sided printing)

●

Printing multiple pages on a single sheet of paper (N-up printing)

●

Printing booklets

●

Printing watermarks

ENWW 15

Manual feed

You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load letterhead into the main input tray.

To print using manual feed

1. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list.

3. Feed media into the priority feed slot, and click Continue.

16 Chapter 2 Printing tasks ENWW

Canceling a print job

You can cancel a print job from a software application or a print queue.

To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options.

● Software application: Typically, a dialog box appears briefly on your screen, allowing

you to cancel the print job.

● Windows print queue: If a print job is waiting in a print queue (computer memory) or

print spooler, delete the job there. Click Start, Settings, and Printers or Printers and

Faxes. Double-click the HP LaserJet 1018 icon to open the window, select your print

job, and click Delete or Cancel.

If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.

ENWW Canceling a print job 17

Understanding print quality settings

Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See information.

You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following are the settings:

● FastRes 1200: This setting provides 1200 dpi effective output quality (600 x 600 x 2 dpi

with HP Resolution Enhancement technology [REt]).

● 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement

technology (REt) for improved text.

● EconoMode (Save Toner): Text is printed using less toner. This setting is useful when

you are printing drafts. You can turn on this option independently of other print quality

settings.

1. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

2. On the Finishing tab, select the print quality setting you want to use.

Optimizing print quality for media types for more

NOTE

Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about the availability of features for that driver.

To change the print quality settings for all future print jobs, access the properties through the Start menu in the Windows task bar. To change the print quality settings only for the current software application, access the properties through the Print Setup menu in the application you are using to print. See

Printer properties (driver) for more information.

18 Chapter 2 Printing tasks ENWW

Optimizing print quality for media types

Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality.

The HP LaserJet 1018 printer provides a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following tables provide an overview of the driver print modes.

NOTE

When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases.

Driver print default modes

Mode Media

PLAIN

LIGHT

HEAVY

CARDSTOCK Cardstock or thick media

TRANSPARENCY 4-mil, 0.1 monochrome overhead transparencies

ENVELOPE Standard envelopes

LABEL Standard HP LaserJet labels

BOND Bond paper

ROUGH Rough paper

COLOR Plain media

75 to 104 g/m2 (20 to 27 lb)

< 75 g/m2 (20 lb)

90 to 105 g/m2 (24 to 28 lb)

(OHTs)

LETTERHEAD Plain media

PREPRINTED Plain media

PREPUNCHED Plain media

RECYCLED Plain media

VELLUM Plain media

ENWW Optimizing print quality for media types 19

Guidelines for using media

The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer.

Paper

For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

Some paper causes print quality problems, jamming, or damage to the printer.

Paper usage

Symptom Problem with paper Solution

NOTE

Poor print quality or toner adhesion

Problems with feeding

Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-

Increased gray background shading

Excessive curl

Problems with feeding

Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts

Problems with feeding Ragged edges Use good quality paper.

Too moist, too rough, too smooth, or embossed

Faulty paper lot

Might be too heavy Use lighter paper.

Too moist, wrong grain direction, or short-grain construction

Try another kind of paper between 100-250 Sheffield and 4-6% moisture content.

Check the printer and make sure that the appropriate media type has been selected.

proof wrapping.

Use long-grain paper.

Check the printer and make sure that the appropriate media type has been selected.

or perforations.

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second.

Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.

Do not use raised letterhead.

Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.

20 Chapter 2 Printing tasks ENWW

Labels

HP recommends that you print labels from the priority feed slot.

CAUTION

Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer.

Label construction

When selecting labels, consider the quality of the following components:

● Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's

maximum temperature.

● Arrangement: Only use labels with no exposed backing between them. Labels can peel

off sheets that have spaces between the labels, causing serious jams.

● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in

any direction.

● Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

Transparencies

Transparencies must be able to withstand the printer's maximum temperature of 200°C (392°F).

Envelopes

HP recommends that you print envelopes from the priority feed slot.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

●

Weight: The weight of the envelope paper should not exceed 90 g/m

might result.

● Construction: Prior to printing, envelopes should lie flat with less than 6 mm

(0.25 inches) curl and should not contain air. Envelopes that trap air might cause

problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent

windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do

not use envelopes with adhesives that do not require moistening, but rely instead on

pressure to seal them.

● Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise

damaged. Make sure that the envelopes do not have any exposed adhesive.

● Sizes: The envelope sizes range from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm

(7 x 10 inches).

(24 lb) or jamming

ENWW Guidelines for using media 21

Envelopes with double-side seams

An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.

1 acceptable envelope construction 2 unacceptable envelope construction

NOTE

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope storage

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

Cardstock and heavy media

You can print many types of cardstock from the media input trays, including index cards and postcards. Some cardstock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 157 g/m is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.

(42 lb). Paper that

22 Chapter 2 Printing tasks ENWW

Cardstock construction

●

Smoothness: The 135-157 g/m

of 100-180 Sheffield; 60-135 g/m

of 100-250 Sheffield.

● Construction: Cardstock should lie flat with less than 5 mm (0.2 inches) of curl.

● Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged.

● Sizes: Only use cardstock within the following size ranges:

● Minimum: 76 x 127 mm (3 x 5 inches)

● Maximum: 216 x 356 mm (8.5 x 14.0 inches)

(36-42 lb) cardstock should have a smoothness rating

(16-36 lb) cardstock should have a smoothness rating

Cardstock guidelines

Set margins at least 2 mm (0.08 inches) away from the edges.

Letterhead and preprinted forms

Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium.

Many manufactures now design these grades of paper with properties optimized for laser printer and advertise the paper as laser-compatible or laser-guaranteed.

NOTE

Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.

To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:

● Avoid using low-temperature inks (the kind used with some types of thermography).

● Use preprinted forms and letterhead paper that have been printed by offset lithography

or engraving.

● Use forms that have been created with heat-resistant inks that will not melt, vaporize, or

release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically,

oxidation-set or oil-based inks meet this requirement.

● When the form is preprinted, be careful not to change the moisture content of the paper,

and do not use materials that change the paper's electrical or handling properties. Seal

the forms in moisture-proof wrap to prevent moisture changes during storage.

● Avoid processing preprinted forms that have a finish or coating.

● Avoid using heavily embossed or raised-letterhead papers.

● Avoid papers that have heavily textured surfaces.

● Avoid using offset powders or other materials that prevent printed forms from sticking

together.

ENWW Guidelines for using media 23

Choosing paper and other media

HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes:

● Minimum: 76 x 127 mm (3 x 5 inches)

● Maximum: 216 x 356 mm (8.5 x 14 inches)

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See paper and media specifications.

Printer media considerations for detailed

NOTE

Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide (HP part number 5851-1468). See information.

Printer media considerations for more

HP media

HP recommends the following HP media:

● HP Multipurpose Paper

● HP Office Paper

● HP All-in-One Printing Paper

● HP LaserJet Paper

● HP Premium Choice LaserJet Paper

Media to avoid

The HP LaserJet 1018 printer can handle many types of media. Use of media outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams.

● Do not use paper that is too rough.

● Do not use paper with cutouts or perforations other than standard three-hole punched

paper.

● Do not use multipart forms.

● Do not use paper with a watermark if you are printing solid patterns.

Media that might damage the printer

In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage:

● Do not use media with staples attached.

● Do not use transparencies designed for Inkjet printers or other low-temperature printers.

Use only transparencies that are specified for use with HP LaserJet printers.

24 Chapter 2 Printing tasks ENWW

● Do not use photo paper intended for Inkjet printers.

● Do not use paper that is embossed or coated and is not designed for the temperatures

of the printer's image fuser. Select media that can tolerate temperatures of 200°C

(392°F) for 0.1 second. HP produces a selection of media that is designed for the

HP LaserJet 1018 printer.

● Do not use letterhead paper with low-temperature dyes or thermography. Preprinted

forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for

0.1 second.

● Do not use any media that produces hazardous emissions, or that melts, offsets, or

discolors when exposed to 200°C (392°F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.

ENWW Choosing paper and other media 25

Loading media into the input trays

The following sections describe how to load media into the different input trays.

CAUTION

NOTE

If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See

Printer media considerations for more information.

Priority feed slot

The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media.

150-sheet main input tray

The input tray holds up to 150 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier media of 25 mm (0.9 inches) or less stack height. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side and front media guides.

When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.

26 Chapter 2 Printing tasks ENWW

Printing an envelope

Only use envelopes that are recommended for laser printers. See Printer media

considerations for more information.

NOTE

Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes.

1. Before loading the envelope, slide the media guides outward to slightly wider than the

envelopes.

If the envelope has a flap on the short edge, feed that edge into the printer first.

2. Place the envelope with the side to be printed facing up and the top edge along the left

media guide.

3. Adjust the media guides to the width of the envelope.

ENWW Printing an envelope 27

4. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

5. On the Paper/Quality tab, select Envelope as the media type.

NOTE

Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

6. Print the envelope.

To print using manual feed, see

Manual feed.

28 Chapter 2 Printing tasks ENWW

Printing multiple envelopes

Only use envelopes that are recommended for laser printers. See Printer media

considerations for more information.

NOTE

Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes.

1. Before loading the envelopes, slide the media guides outward to slightly wider than the

envelopes.

2. Place the envelopes with the side to be printed facing up and the top edge along the left

media guide. Stack up to 15 envelopes.

NOTE

ENWW Printing multiple envelopes 29

If the envelopes have a flap on the short edge, feed that edge into the printer first.

3. Adjust the media guides to the length and width of the envelopes.

4. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

NOTE

Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

5. On the Paper/Quality tab, select Envelope as the media type.

6. Print the envelopes.

30 Chapter 2 Printing tasks ENWW

Printing on transparencies or labels

Use only transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See information.

Printer media considerations for more

CAUTION

Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting. When printing on special media such as transparencies or labels, this adjustment prevents the fuser from damaging the media as it passes through the printer.

Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels.

1. Load a single page in the priority feed slot or load multiple pages in the main input tray.

Make sure that the top of the media is forward and the side to be printed (rough side) is

facing up.

2. Adjust the media guides.

3. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

4. On the Paper/Quality tab, choose the correct media type.

5. Print the document.

ENWW Printing on transparencies or labels 31

Printing on letterhead and preprinted forms

The HP LaserJet 1018 printer can print on letterhead and preprinted forms that can withstand temperatures of 200°C (392°F).

1. Load the paper with the top forward and the side to be printed facing up. Adjust the

media guides to fit the width of the paper.

2. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

3. On the Paper/Quality tab, choose the correct media type.

4. Print the document.

NOTE

To print using manual feed, see

To print a single-page cover letter on letterhead, followed by a multiple-page document, load the standard paper in the main input tray, and then feed the letterhead face up in the priority feed slot.

Manual feed.

32 Chapter 2 Printing tasks ENWW

Printing on custom-size media and cardstock

The HP LaserJet 1018 printer can print on custom-size media or cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches).

CAUTION

NOTE

Use the main input tray for multiple sheets. See

Make sure that the sheets are not stuck together before you load them.

1. Load the media with the narrow side forward and the side to be printed facing up. Adjust

the media guides to fit the media.

2. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

3. On the Paper/Quality tab, select the custom-size option. Specify the dimensions of the

custom-size media.

Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

4. Print the document.

To print using manual feed, see

Manual feed.

Main input tray for the supported media sizes.

ENWW Printing on custom-size media and cardstock 33

Printing on both sides of the paper (manual two-sided printing)

To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice.

NOTE

Manual two-sided printing can cause the printer to become dirty, reducing print quality. See

Cleaning the printer for instructions if the printer becomes dirty.

1. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

2. On the Finishing tab, select Print On Both Sides (Manually). Select the appropriate

binding option, and click OK.

3. Print the document.

Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

4. After side one has printed, gather the printed pages, turn the printed side down, and

straighten the stack.

34 Chapter 2 Printing tasks ENWW

5. Place the stack back in the input tray. Side one should be facing down with the bottom

edge feeding into the printer first.

6. Click Continue to print side two.

ENWW Printing on both sides of the paper (manual two-sided printing) 35

Printing multiple pages on a single sheet of paper (N-up printing)

You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.

1. From your software application, access the printer properties (or printing preferences in

Windows 2000 and XP). See

2. On the Finishing tab, select the correct number of pages per side.

Printer properties (driver) for instructions.

NOTE

Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

3. (Optional steps) To include page borders, select the check box. To specify the order of

pages printed on the sheet, select the order from the drop-down menu.

4. Print the document.

36 Chapter 2 Printing tasks ENWW

Printing booklets

You can print booklets on letter or A4 paper.

1. Load the paper in the main input tray.

2. Access the printer properties (or printing preferences in Windows 2000 and XP). See

Printer properties (driver) for instructions.

3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the

appropriate binding option, and click OK. Print the document.

NOTE

Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

4. After side one has printed, gather the printed pages, turn the printed side down, and

straighten the stack of paper.

ENWW Printing booklets 37

5. Place the pages from side one back in the input tray. Side one should be facing down

with the bottom edge feeding into the printer first.

6. Print side two.

7. Fold and staple the pages.

38 Chapter 2 Printing tasks ENWW

Printing watermarks

You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document.

1. From your software application, access the printer properties (or printing preferences in

Windows 2000 and XP). See

2. On the Effects tab, select the watermark you want to use.

Printer properties (driver) for instructions.

NOTE

Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver.

3. Print the document.

ENWW Printing watermarks 39

40 Chapter 2 Printing tasks ENWW

Maintenance

This chapter provides information on the following topics:

●

Cleaning the printer

●

Changing the pickup roller

●

Cleaning the pickup roller

●

Changing the printer separation pad

●

Redistributing toner

●

Changing the print cartridge

ENWW 41

Cleaning the printer

Clean the outside of the printer with a clean, damp cloth when necessary.

CAUTION

Do not use ammonia-based cleaners on or around the printer.

During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.

Cleaning the print cartridge area

You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets.

1. Turn the printer off, and then unplug the power cord. Wait for the printer to cool.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage the printer.

2. Open the print cartridge door, and remove the print cartridge.

42 Chapter 3 Maintenance ENWW

3. With a dry, lint-free cloth, wipe any residue from the media path area and the print

cartridge cavity.

4. Replace the print cartridge, and close the print cartridge door.

5. Plug the printer into the power outlet, and then turn on the printer.

Cleaning the printer media path

If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer.

ENWW Cleaning the printer 43

NOTE

For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media, 70 to 90 g/m

(18 to 24 lb), with a smooth surface.

1. Make sure that the printer is idle and the Ready light is on.

2. Load the media in the input tray.

3. Print a cleaning page. Access the printer properties (or printing preferences in

Windows 2000 and XP). See

Printer properties (driver) for instructions.

NOTE

The cleaning process takes approximately 3 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.

44 Chapter 3 Maintenance ENWW

Changing the pickup roller

Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller.

If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See

Ordering supplies to order a new pickup roller.

CAUTION

Failure to complete this procedure might damage the printer.

1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer

to cool.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

2. Open the print cartridge door, and remove the print cartridge.

ENWW Changing the pickup roller 45

3. Find the pickup roller.

4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup

roller toward the front.

5. Gently pull the pickup roller up and out.

6. Position the new pickup roller in the slot. The circular and rectangular slots on each side

will prevent you from installing the roller incorrectly.

7. Rotate the top of the new pickup roller away from you until both sides snap into place.

46 Chapter 3 Maintenance ENWW

8. Reinstall the print cartridge, and close the print cartridge door.

9. Plug the printer into the power outlet, and then turn on the printer.

ENWW Changing the pickup roller 47

Cleaning the pickup roller

If you want to clean the pickup roller rather than replace it, follow the instructions below:

WARNING!

1. Remove the pickup roller as described in steps 1 through 5 of

2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller.

Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely.

3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

4. Allow the pickup roller to dry completely before you reinstall it in the printer (see

Changing the pickup roller).

Changing the pickup roller.

NOTE

48 Chapter 3 Maintenance ENWW

In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.

Changing the printer separation pad

Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. See order a new printer separation pad.

Ordering supplies to

NOTE

Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller.

1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer

to cool.

2. At the back of the printer, unscrew the two screws holding the separation pad in place.

3. Remove the separation pad.

ENWW Changing the printer separation pad 49

4. Insert the new separation pad, and screw it into place.

5. Plug the printer into the power outlet, and turn on the printer.

50 Chapter 3 Maintenance ENWW

Redistributing toner

When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge.

CAUTION

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

1. Open the print cartridge door, and remove the print cartridge from the printer.

To prevent damage to the print cartridge, hold the print cartridge at each end.

2. To redistribute the toner, gently rock the print cartridge from front to back.

CAUTION

ENWW Redistributing toner 51

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

3. Reinsert the print cartridge into the printer, and close the print cartridge door.

If the print is still light, install a new print cartridge. See Changing the print cartridge for instructions.

52 Chapter 3 Maintenance ENWW

Changing the print cartridge

CAUTION

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

1. Open the print cartridge door, and remove the old print cartridge. See the recycling

information inside the print cartridge box.

To prevent damage to the print cartridge, hold the print cartridge at each end.

2. Remove the new print cartridge from the packaging, and gently rock the print cartridge

from front to back to distribute the toner evenly inside the cartridge.

3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print

cartridge box to return for recycling.

ENWW Changing the print cartridge 53

4. Insert the new print cartridge in the printer, making sure that the print cartridge is in

position. Close the print cartridge door.

CAUTION

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

54 Chapter 3 Maintenance ENWW

Problem solving

This chapter provides information on the following topics:

●

Finding the solution

●

Status light patterns

●

Paper handling problems

●

Printed page is different than what appeared on screen

●

Printer software problems

●

Improving print quality

●

Clearing jams

ENWW 55

Finding the solution

You can use this section to find the solution to common printer problems.

Step 1: Is the printer set up correctly?

● Is the printer plugged into a power outlet that is known to work?

● Is the on/off switch in the on position?

NOTE

● Is the print cartridge properly installed? See

● Is paper properly loaded in the input tray? See

Yes If you answered yes to the questions above, go

No If the printer will not turn on, Contact HP support.

Changing the print cartridge.

Loading media into the input trays.

Step 2: Is the Ready light on?

Do the control panel lights look like this picture?

See Printer control panel for a description of the lights on the control panel.

Yes Go to Step 3: Can you print a Printer Test page?

No If the control panel lights do not look like the

picture above, see

Status light patterns.

If you are unable to resolve the problem,

HP support.

Contact

Step 3: Can you print a Printer Test page?

Print a Printer Test page.

Yes If the Demo page printed, go to Step 4: Is the

print quality acceptable?

No If no paper came out, see Paper handling

problems.

If you are unable to resolve the problem,

HP support.

56 Chapter 4 Problem solving ENWW

Contact

Step 4: Is the print quality acceptable?

Yes If the print quality is acceptable, go to Step 5: Is

the printer communicating with the computer?

No If the print quality is poor, see Improving print

quality.

Verify that the print settings are correct for the media you are using. See

other media for information on adjusting the

settings for various types of media.

If you are unable to resolve the problem,

HP support.

Choosing paper and

Contact

Step 5: Is the printer communicating with the computer?

Try printing a document from a software application.

Yes If the document prints, go to Step 6: Does the

printed page look like you expected?

No If the document does not print, see Printer

software problems.

If you are unable to resolve the problem,

HP support.

Contact

Step 6: Does the printed page look like you expected?

Yes The problem should be resolved. If it is not

resolved,

No See Printed page is different than what

appeared on screen.

If you are unable to resolve the problem,

HP support.

Contact HP support.

Contact

Contact HP support

● In the United States, see http://www.hp.com/support/lj1018/ for the HP LaserJet 1018

printer.

● In other locations, see http://www.hp.com.

ENWW Finding the solution 57

Status light patterns

Light status legend

Symbol for "light off"

Symbol for "light on"

Symbol for "light blinking"

Control panel light message

Light status State of the printer Action

Ready

The printer is ready to print.

Processing data

The printer is receiving or processing data.

Cleaning mode

A Cleaning page or a Printer Test page is printing.

Out of memory

The printer is out of memory.

No action is necessary.

Wait for the job to print.

To cancel the current job, press the C

Wait until the Cleaning page is finished printing and the printer is in the Ready state. This could take up to two minutes.

Wait until the Printer Test page is finished printing and the printer is in Ready state.

The page you are printing might be too complex for the printer's memory capacity. Try lowering the resolution. See

Understanding print quality settings for more information.

ANCEL

button.

58 Chapter 4 Problem solving ENWW

Control panel light message (continued)

Light status State of the printer Action

Attention: door open, media out, no print cartridge, or media jam

This printer is in an error state that requires operator intervention.

Printer initialization

A printer initialization is taking place.

Fatal error

All lights are on.

Check the following:

● The print cartridge door is

completely closed.

● Media is loaded. See

Loading media into the input trays for instructions.

● The print cartridge is

correctly installed in the printer. See

print cartridge for

instructions.

● There is no media jam.

See

Clearing jams for

instructions.

No action is necessary.

Unplug the printer for 30 minutes, and then plug the printer back in power outlet.

If the printer still has an error, contact HP Support. See

Contact HP support.

Changing the

Return to Finding the solution.

All lights are off. Make sure that there is power.

Unplug both ends of the power cord, and then plug the power cord back into the printer and the power outlet.

ENWW Status light patterns 59

Paper handling problems

Choose the item that best describes the problem:

Media jam

●

Print is skewed (crooked)

●

More than one sheet of media feeds through the printer at one time

●

Printer does not pull media from the media input tray

●

Printer curled the media

●

Print job is extremely slow

●

Media jam

● See Clearing jams for more information.

● Make sure that you are printing with media that meets specifications. See

considerations for more information.

● Do not print on used paper.

● Make sure that you are printing with media that is not wrinkled, folded, or damaged.

● Make sure that the printer is clean. See

Cleaning the printer for more information.

Printer media

Print is skewed (crooked)

A small amount of skew is normal and might become obvious when using preprinted forms.

● See

● Adjust the media guides to the width and length of the media that you are using and try

Page skew for more information.

reprinting. See

Media paths or Loading media into the input trays for more information.

More than one sheet of media feeds through the printer at one time

● The media input tray might be too full. See Loading media into the input trays for more

information.

● Make sure that the media is not wrinkled, folded, or damaged.

● Try paper from a new ream. Do not fan the paper before loading it into the input tray.

● The printer separation pad might be worn. See

more information.

Changing the printer separation pad for

Printer does not pull media from the media input tray

● Make sure that the printer is not in manual feed mode.

● Make sure that the media guides are adjusted properly.

● The pickup roller might be dirty or damaged. See

the pickup roller for instructions.

60 Chapter 4 Problem solving ENWW

Cleaning the pickup roller or Changing

Printer curled the media

● See Curl or wave for more information.

NOTE

● See

Media paths or Choosing paper and other media for more information.

Print job is extremely slow

The maximum speed of the printer is up to 12 ppm for A4 media and 12 ppm for letter media for the HP LaserJet 1018 printer. Your print job might be very complex. Try the following:

● Reduce the complexity of your document (for example, reduce the number of multiple

graphics).

● Access the printer properties in the printer driver. See

instructions. Set the media type to plain paper.

This may cause toner to fuse improperly if you are using heavy media.

● Narrow media or heavy media will slow printing. Use normal media.

● Print speed is based on computer processor speed, the amount of memory, and the

amount of hard disk space available on your computer. Try increasing these components.

Return to

Finding the solution.

Printer properties (driver) for

ENWW Paper handling problems 61

Printed page is different than what appeared on screen

Choose the item that best describes the problem:

Garbled, incorrect, or incomplete text

●

Missing graphics or text, or blank pages

●

Page format is different than on another printer

●

Graphics quality

●

NOTE

WARNING!

To preview a print job, use the Print Preview option in the software application (if available).

Garbled, incorrect, or incomplete text

● If a specific file prints garbled text, there might be a problem with that specific file. If a

specific application prints garbled text, there might be a problem with that application.

Make sure that the appropriate printer driver is selected.

● There might be a problem with your software application. Try printing from another

software application.

● The USB cable might be loose or defective. Try the following:

Before you connect the USB cable to the printer, always unplug the printer to prevent damage to the printer.

● Disconnect the cable and reconnect it at both ends.

● Try printing a job that you know works.

● If possible, attach the cable and printer to another computer, and try printing a job

that you know works.

● Turn off the printer and the computer. Remove the USB cable, and inspect both

ends of the cable for damage. Reconnect the USB cable, making sure that the connections are tight. Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the USB port on the computer and the printer. These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer.

Missing graphics or text, or blank pages

● Make sure that your file does not contain blank pages.

● The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull

the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall

the print cartridge. See

● The graphic settings in the printer properties might not be correct for the type of job that

you are printing. Try a different graphic setting in the printer properties. See

properties (driver) for more information.

● Clean the printer, particularly the contacts between the print cartridge and the power

supply.

62 Chapter 4 Problem solving ENWW

Changing the print cartridge for instructions.

Printer

Page format is different than on another printer

If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following:

● Create documents and print them using the same printer driver (printer software) and

printer properties settings regardless of which HP LaserJet printer you use to print them.

NOTE

● Change the resolution, paper size, font settings, and other settings. See

properties (driver) for more information.

Printer

Graphics quality

The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer properties and adjust them as necessary. See

(driver) for more information.

Some resolution might be lost when converting from one graphics format to another.

Return to

Finding the solution.

Printer properties

ENWW Printed page is different than what appeared on screen 63

Printer software problems

Problem Solution

A printer driver for the HP LaserJet 1018 printer is not visible in the Printer folder.

An error message was displayed during the software installation.

● Restart the computer.

● Reinstall the printer software. In the

Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1018 series, and click Uninstall HP LaserJet 1018 series. Turn

the printer off. Install the printer software from the CD. Turn the printer back on.

NOTE

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable.

● Try plugging the USB cable into a different

USB port on the computer.

● If you are trying to print to a shared printer,

in the Windows task bar, click Start, select Settings, and select Printers. Double-click

the Add Printer icon. Follow the instructions in the Add Printer Wizard.

● Restart the computer.

● Reinstall the printer software. In the

Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1018 series, and click Uninstall HP LaserJet 1018 series. Turn

the printer off. Install the printer software from the CD. Turn the printer back on.

NOTE

Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable.

● Check the amount of free space on the drive

where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.

● If necessary, run the Disk Defragmenter,

and reinstall the printer software.

64 Chapter 4 Problem solving ENWW

Printer software problems (continued)

Problem Solution

The printer is in Ready mode, but nothing prints. ● Restart the computer.

● Verify that all of the cables are properly

seated and within specifications. This includes the USB and power cables. Try a new cable.

● Reinstall the printer software. In the

Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1018 series, and click Uninstall HP LaserJet 1018 series. Turn

the printer off. Install the printer software from the CD. Turn the printer back on.

NOTE

Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable.

Return to Finding the solution.

ENWW Printer software problems 65

Improving print quality

This section provides information about identifying and correcting print defects.

Light or faded print

Toner specks

● The toner supply is low. See Redistributing toner for more information.

● The media might not meet HP's media

specifications (for example, the media is too moist or too rough). See

considerations for more information.

● If the whole page is light, the print density

adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer properties. See

Saving toner for more information.

Printer media

Dropouts

● The media might not meet HP's media

specifications (for example, the media is too moist or too rough). See

considerations for more information.

● The printer might need to be cleaned. See

Cleaning the printer or Cleaning the printer media path for instructions.

● A single sheet of media might be defective.

Try reprinting the job.

● The media's moisture content is uneven or

the media has moist spots on its surface. Try printing with new media. See

media considerations for more information.

● The media lot is bad. The manufacturing

processes can cause some areas to reject toner. Try a different type or brand of media.

● The print cartridge might be defective. See

Changing the print cartridge for more

information.

Printer media

Printer

66 Chapter 4 Problem solving ENWW

NOTE

If these steps do not correct the problem, contact an HP-authorized dealer or service representative.

Vertical lines

● The photosensitive drum inside the print

cartridge has probably been scratched. Install a new HP print cartridge. See

Changing the print cartridge for instructions.

Gray background

● Decrease the print density setting through

printer properties. This decreases the amount of background shading. See

properties (driver).

● Change the media to a lighter basis weight.

Printer media considerations for more

See information.

Printer

Toner smear

● Check the printer's environment. Very dry

(low humidity) conditions can increase the amount of background shading.

● Install a new HP print cartridge. See

Changing the print cartridge for instructions.

● If toner smears appear on the leading edge

of the media, the media guides might be dirty. Wipe the media guides with a dry, lintfree cloth. See information.

● Check the media type and quality.

● Install a new HP print cartridge. See

Changing the print cartridge for instructions.

● The fuser temperature might be too low. In

your printer driver, make sure that the appropriate media type is selected.

Cleaning the printer for more

ENWW Improving print quality 67

Loose toner

Vertical repetitive defects

● Clean the inside of the printer. See Cleaning the printer for instructions.

● Check the media type and quality. See

Printer media considerations for more

information.

● Install a new HP print cartridge. See

Changing the print cartridge for instructions.

● In your printer driver, make sure that the

appropriate media type is selected.

● Plug the printer directly into an AC outlet

instead of into a power strip.

● The print cartridge might be damaged. If a

repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See

Changing the print cartridge for

instructions.

Misformed characters

● The internal parts might have toner on them.

See

Cleaning the printer for more

information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.

● In your printer driver, make sure that the

appropriate media type is selected.

● If characters are improperly formed,

producing hollow images, the media stock might be too slick. Try a different media. See

Printer media considerations for more

information.

● If characters are improperly formed,

producing a wavy effect, the printer might need service. Print a Printer Test page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See more information.

How to contact HP for

68 Chapter 4 Problem solving ENWW

Page skew

Curl or wave

● Make sure that the media is loaded correctly

and the media guides are not too tight or too loose against the media stack. See

media into the input trays for more

information.

● The input bin might be too full. See

media into the input trays for more

information.

● Check the media type and quality. See

Printer media considerations for more

information.

● Check the media type and quality. Both high

temperature and humidity cause media to curl. See more information.

Printer media considerations for

Wrinkles or creases

● The media might have been in the input tray

too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

● The fuser temperature might be too high. In

your printer driver, make sure that the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

● Make sure that media is loaded properly.

See

Loading media into the input trays for

more information.

● Check the media type and quality. See

Printer media considerations for more

information.

● Turn over the stack of media in the tray.

Also, try rotating the media 180° in the input tray.

● For envelopes, this can be caused by air

pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.

ENWW Improving print quality 69

Toner scatter outline

Water droplets on bottom edge

● If large amounts of toner have scattered

around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See

considerations for more information.

● Turn over the stack of media in the tray.

● Use media designed for laser printers. See

Printer media considerations for more

information.

NOTE

Moisture in the printer is condensing on the fuser assembly and dropping onto the media. In excessively hot and humid areas, media retains moisture. Water droplets do not damage the printer.

Printer media

Return to Finding the solution.

● Use different media.

● Store media in an airtight container to

minimize absorption of moisture.

70 Chapter 4 Problem solving ENWW

Clearing jams

CAUTION

NOTE

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error from the software and the printer control panel lights. See more information.

The following are some of the causes of media jams:

● The input trays are loaded improperly or are too full. See

trays for more information.

When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.

● The media does not meet HP specifications. See

information.

Printer media considerations for more

Status light patterns for

Loading media into the input

Typical media jam locations

● Print cartridge area: See Removing a jammed page for instructions.

NOTE

CAUTION

● Input tray areas: If the page is still sticking out of the input tray, gently try to remove it

from the input tray without tearing the page. If you feel resistance, see

jammed page for instructions.

● Output path: If the page is sticking out of the output bin, see

for instructions.

There might be loose toner in the printer after a media jam. This toner clears up after a few sheets are printed.

Removing a jammed page

Removing a

Removing a jammed page

Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.

ENWW Clearing jams 71

CAUTION

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge.

CAUTION

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

1. Open the print cartridge door, and remove the print cartridge.

2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

72 Chapter 4 Problem solving ENWW

3. When you have removed the jammed media, replace the print cartridge, and close the print cartridge door.

After clearing a media jam, you might need to turn the printer off and turn it back on again.

NOTE

When you add new media, remove all of the media from the input tray and straighten the stack of new media.

Return to

Finding the solution.

ENWW Clearing jams 73

74 Chapter 4 Problem solving ENWW

Printer specifications

This appendix provides information on the following topics:

●

Environmental specifications

●

Acoustic emissions

●

Electrical specifications

●

Physical specifications

●

Printer capacities and ratings

●

Memory specifications

ENWW 75

Environmental specifications

Operating environment Install in a well-ventilated, dust-free area.

Storage environment Printer unplugged from an AC outlet:

Printer plugged into an AC outlet:

● Temperature: 10°C to 32.5°C (50°F to

90.5°F)

● Humidity: 20% to 80% (no condensation)

● Temperature: 0°C to 40°C (32°F to 104°F)

● Humidity: 10% to 80% (no condensation)

NOTE

Values are current as of April 1, 2004. Values are subject to change without notice. See

http://www.hp.com/support/lj1018/ for current information.

76 Appendix A Printer specifications ENWW

Acoustic emissions

Acoustic emissions1,

Sound power level Declared per ISO 9296

Printing

= <6.2 Bels (A) and 62dB (A)

WAd

Ready (PowerSave) Inaudible

Sound pressure level, bystander position Declared Per ISO 9296

Printing

= ≤4.9 Bels (A) and 49dB (A)

WAd

Ready (PowerSave) Inaudible

Values are subject to change without notice. See http://www.hp.com/support/lj1018/ for

current information.

Configuration tested: HP LaserJet 1018 base unit, standard tray, A4 paper, and simplex

continuous print.

HP LaserJet 1018 speed is 12 ppm for A4 media and 12 ppm for letter media.

ENWW Acoustic emissions 77

Electrical specifications

WARNING!

Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty.

110-volt models 230-volt models

Power requirements 110-127v (+/-10%)

50/60 Hz (+/-2 Hz)

Rated current 3.5 amps 2.0 amps

Power consumption (average, in watts)1,

Product model

HP LaserJet 1018 250 W 2 W 0 W

Values are subject to change without notice. See http://www.hp.com/support/lj1018/ for

Printing

Ready3,

220v-240v (+/-10%)

50/60 Hz (+/-2 Hz)

Off

current information.

Power reported is the highest value measured for monochrome printing using all standard

voltages.

The default time from Ready mode to PowerSave mode and the recovery time from PowerSave mode to the start of printing is negligible (less than 10 seconds) because of the instant-on fusing.

HP LaserJet 1018 speed is 12 ppm for A4 media and 12 ppm for letter media.

The heat dissipation in Ready mode is 20 BTU/hour.

78 Appendix A Printer specifications ENWW

Physical specifications

Dimensions ● Width: 370 mm (14.6 inches)

Weight (2,000-page cartridge installed) 5.8 kg (12.8 lb)

● Depth: 242 mm (9.5 inches)

● Height: 209 mm (8.2 inches)

NOTE

Values are current as of April 1, 2004. Values are subject to change without notice. See

http://www.hp.com/support/lj1018/ for current information.

ENWW Physical specifications 79

Printer capacities and ratings

Print speed ● 12 ppm for A4 media and 12 ppm for letter

media

● First page out in as low as 10 seconds

Main input tray capacity

Priority feed slot capacity

Top (face down) output bin capacity

Minimum paper size 76 x 127 mm (3 x 5 inches)

Maximum paper size 216 x 356 mm (8.5 x 14 inches)

Media weight

Base memory 2 MB of RAM

Print resolution ● 600 x 600 dpi with HP Resolution

Duty cycle ● 3,000 single-sided pages per month

150 sheets of regular weight 75 g/m2 (20 lb) paper

1 sheet of media up to 163 g/m2 (43 lb)

100 sheets of regular weight 75 g/m2 (20 lb) paper

Output bin: 60 to 105 g/m2 (16 to 28 lbs)

Enhancement technology (REt)

● 1200 dpi effective output quality

(600 x 600 x 2 dpi with HP Resolution Enhancement technology [REt])

(maximum)

● 1,000 single-sided pages per month

(average)

80 Appendix A Printer specifications ENWW

Memory specifications

Base memory 2 MB RAM

ENWW Memory specifications 81

82 Appendix A Printer specifications ENWW

Regulatory information

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

NOTE

● Reorient or relocate the receiving antenna.

● Increase separation between equipment and receiver.

● Connect equipment to an outlet on a circuit different from that to which the receiver is

located.

● Consult your dealer or an experienced radio/TV technician.

Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user's authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

ENWW FCC compliance 83

Declaration of Conformity statement

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares that the product

Product Name: HP LaserJet 1018 Regulatory Model Product Options: ALL

conforms to the following Product Specifications:

Safety: IEC 60950-1:2001 / EN 60950-1:2001 +A11

EMC:

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to standard with exception of clause 9.5, which is not yet in effect.

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).

For Regulatory Topics ONLY:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130,

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, USA

IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001

CISPR 22:1997 / EN 55022:1998 Class B EN 61000-3-2:2000 EN 61000-3-3:1995 + A1 EN 55024:1998 +A1 +A2 FCC Title 47 CFR, Part 15 Class B GB9254-1998, GB17625.1-2003

Australia.

Europe, Herrenberger Straße 140, D-71034 Böblingen, Germany, (FAX: +49-7031-14-3143)

(Phone: 208-396-6000)

BOISB-0207-00

/ ICES-003, Issue 4

Boise, Idaho 83714, USA

01 January 2006

84 Appendix B Regulatory information ENWW

Regulatory statements

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1,

1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING!

Using controls, making adjustments, or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.

« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques (CEM). »

Korean EMI statement

ENWW Regulatory statements 85

Laser statement for Finland

LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

HP LaserJet 1018 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. VARNING! Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet 1018 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja. VARO! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 785-800 nm Teho 5 mW Luokan 3B laser

86 Appendix B Regulatory information ENWW

Environmental product stewardship program

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

Ozone production

This product generates no appreciable ozone gas (O3).

Energy consumption

Power usage drops significantly while in PowerSave/Sleep mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for Energy Star® (version 3.0), which is a voluntary program to encourage the development of energy-efficient office products.

Energy Star is a U.S. registered service mark of the U.S. EPA. As an Energy Star partner, Hewlett-Packard Company has determined that this product meets Energy Star guidelines for energy efficiency. For more information, see http://www.energystar.gov/.

Toner consumption

EconoMode uses significantly less toner, which might extend the life of the print cartridge.

Paper use

This product's manual duplex feature (two-sided printing, see Printing on both sides of the

paper (manual two-sided printing)) and N-up printing (multiple pages printed on one page)

capability can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams (0.9 oz) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.

ENWW Environmental product stewardship program 87

HP LaserJet printing supplies

In many countries/regions, this product's printing supplies (for example, print cartridge) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take back program is available in more than 30 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.

HP printing supplies returns and recycling program information

Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86% of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes. Labels and bulk boxes are also available through the website: http://www.hp.com/recycle.

More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, HP recycled an average of 80% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays and spools. The remaining materials are disposed of in an environmentally responsible manner.

U.S. recycling returns

For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more information in the U.S., call 800-340-2445 or visit the HP website at http://www.hp.com/recycle.

Non-U.S. recycling returns

Non-US customers should visit the http://www.hp.com/recycle website for further information regarding availability of the HP Supplies Returns and Recycling program.

Paper

This product is capable of using recycled papers when the paper meets the guidelines outlined in the Print Media Guide. See product is suitable for the use of recycled paper according to EN12281:2002.

Ordering supplies for ordering information. This

Material restrictions

This HP product does not contain batteries.

88 Appendix B Regulatory information ENWW

Disposal of Waste Equipment by Users in Private Household in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

For more information

To obtain information about these environmental topics:

● Product environmental profile sheet for this and many related HP products

● HP's commitment to the environment

● HP's environmental management system

● HP's end-of-life product return and recycling program

● Material safety data sheets

Visit: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/

environment/productinfo/safety.

ENWW Environmental product stewardship program 89

Material safety data sheet

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP website at: http://www.hp.com/go/

msds or http://www.hp.com/hpinfo/community/environment/productinfo/safety.

90 Appendix B Regulatory information ENWW

Warranty and licensing

Hewlett-Packard limited warranty statement

HP PRODUCT HP LaserJet 1018 printer

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

DURATION OF LIMITED WARRANTY 12 month limited warranty

ENWW Hewlett-Packard limited warranty statement 91

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

92 Appendix C Warranty and licensing ENWW

HP LaserJet 1018 User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Printer basics

Quick access to more information

Web links for drivers, software, and support

User guide links

Where to look for more information

Printer configuration

HP LaserJet 1018 printer

Walkaround

Printer control panel

Media paths

Priority feed slot

Main input tray

Output bin

Printer connections

Connecting the USB cable

Printer software

Supported operating systems

Printer software for Windows computers

Printer drivers

Printer properties (driver)

Printer properties online help

Print setting priorities

Printer information page

Printer Test page

Printer media considerations

Supported media sizes

Printing tasks

Manual feed

To print using manual feed

Canceling a print job

Understanding print quality settings

Optimizing print quality for media types

Guidelines for using media

Paper

Labels

Transparencies

Envelopes

Cardstock and heavy media

Letterhead and preprinted forms

Choosing paper and other media

HP media

Media to avoid

Media that might damage the printer

Loading media into the input trays

Priority feed slot

150-sheet main input tray

Printing an envelope

Printing multiple envelopes

Printing on transparencies or labels

Printing on letterhead and preprinted forms

Printing on custom-size media and cardstock

Printing on both sides of the paper (manual two-sided printing)

Printing multiple pages on a single sheet of paper (N-up printing)

Printing booklets

Printing watermarks

Maintenance

Cleaning the printer

Cleaning the print cartridge area

Cleaning the printer media path

Changing the pickup roller

Cleaning the pickup roller

Changing the printer separation pad

Redistributing toner

Changing the print cartridge

Problem solving

Finding the solution

Step 1: Is the printer set up correctly?

Step 2: Is the Ready light on?

Step 3: Can you print a Printer Test page?

Step 4: Is the print quality acceptable?

Step 5: Is the printer communicating with the computer?

Step 6: Does the printed page look like you expected?

Contact HP support

Status light patterns

Paper handling problems

Media jam