Hp LASERJET1010, LASERJET1015, LASERJET1012 User Manual

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hp LaserJet

1010 1012 1015

series printer

use

hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer

user guide

adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

The information contained in this document is subject to change without notice.

Part number: Q2460-90909 Edition 2, 9/2003

Trademark Credits

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Netscape is a U.S. trademark of Netscape Communications Corporation.

All other products mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

1 Printer basics

Quick access to more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

WWW links for drivers, software, and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Where to look for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print with excellent quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Save time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Save money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Create professional documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Walk around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

hp LaserJet 1010 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Media paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer media guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Output bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Print cartridge access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Print cartridge door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Print setting priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Printer properties online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Software for Macintosh computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printer connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Parallel connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 Media

Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Media that may damage the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Optimizing print quality for media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Specific types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing on transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

To print transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing on envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing one envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing multiple envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ENWW Contents iii

Printing on letterhead and preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

To print letterhead or preprinted forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printing on custom-sized media and cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

To print on custom-sized media or cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Printing tasks

Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accessing the watermark feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing multiple pages on a single sheet of paper (N-up printing). . . . . . . . . . . . . . . . . . . . . 31

Accessing the multiple pages per sheet feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing on both sides of the paper (manual duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

To manually duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Canceling a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Understanding print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using EconoMode (Saves toner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 Maintenance

Using HP print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

HP policy on non-HP print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Print cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Changing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cleaning the print cartridge area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cleaning the printer media path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5 Managing the printer

Printer information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Configuration report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the hp toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Supported browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

To view hp toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

hp toolbox sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Other links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Alerts tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Documentation tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Advanced printer settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

iv Contents ENWW

6 Problemsolving

Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Status light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Media handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printed page is different than what appeared on screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printer software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Light print or faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Toner specks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Dropouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Vertical lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Toner smear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Loose toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Vertical repetitive defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Misformed characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Page skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Curl or wave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Wrinkles or creases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Toner scatter outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Typical media jam locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Changing the printer separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Appendix A Printer specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Laser safety statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix B Media specifications

Printer media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Supported media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Guidelines for using media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Appendix C Warranty and licensing

Hewlett-Packard software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

How to contact HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Appendix D Ordering supplies

Ordering supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Index

vi Contents ENWW

Printer basics

This chapter provides information on the following topics:

● Quick access to more information

● Printer configurations

● Printer features

● Walk around

● Printer control panel

● Media paths

● Print cartridge access

● Printer software

● Printer connections

ENWW Printer basics 1

Quick access to more information

WWW links for drivers, software, and support

If you need to contact HP for service or support, use one of the following links:

● In the United States, see http://www.hp.com/support/lj1010

● In other countries/regions, see http://www.hp.com

User guide links

● Walk around (location of printer components)

● Changing the print cartridge

● Problemsolving

● Ordering supplies

● Index

Where to look for more information

● CD user guide: Detailed information on using and troubleshooting the printer. Available on

the CD-ROM that came with the printer.

● Online Help: Information on printer options that are available from within printer drivers.

Toview a Help file, access the online Help through the printer driver.

● HTML (online) user guide: Detailed information on using and troubleshooting the printer.

Available at http://www.hp.com/support/lj1010

. Once connected, select Manuals.

2 Chapter 1 ENWW

Printer configurations

Below are the standard configurations of the HP LaserJet 1010 series printer.

hp LaserJet 1010

● 12 pages per minute (ppm) for A4

● 8 seconds to first page out

● 600 x 600 dpi with HP Resolution Enhancement technology (REt)

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 8 MB RAM

● USB (compatible with the USB 2.0 specification)

● host-based driver

hp LaserJet 1012

● 14 ppm for A4

● 8 seconds to first page out

● 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution Enhancement

technology (REt)]

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 8 MB RAM

● USB (compatible with the USB 2.0 specification)

● host-based driver

hp LaserJet 1015

● 14 ppm for A4

● 8 seconds to first page out

● 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution Enhancement

technology (REt)]

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 16 MB RAM

● USB and parallel (compatible with the USB 2.0 specification)

● PCL 5e

● host-based driver

ENWW Printer configurations 3

Printer features

Congratulations on the purchase of your new product. The HP LaserJet 1010 series provides the following benefits.

Print with excellent quality

● Print 600 to 1200 dots per inch.

● PCL 5e already installed on the printer (HP LaserJet 1015 only).

● The printer automatically determines and switches to the appropriate language for the

print job.

Save time

● Fast printing at 12 pages per minute (HP LaserJet 1010) or 15 ppm for letter-size paper

(HP LaserJet 1012 and HP LaserJet 1015) and 14 ppm for A4-size paper.

● No waiting. The first page is out in less than 8 seconds.

Save money

● Use EconoMode to save toner.

● Print multiple pages on a single sheet of paper (N-up printing).

Create professional documents

● Use watermarks, such as Confidential, to protect your documents.

● Print booklets. You can use this feature to easily print the pages in the order required to create

cards or books. Once printed, all you have to do is fold and staple the pages.

● Print the first page on different med ia than the rest of the pages.

4 Chapter 1 ENWW

Walk around

hp LaserJet 1010 series printer

1 2

1 Attention light 2 Ready light 3 Go light 4 Go Button 5 Cancel job button 6 Print cartridge door 7 Priority feed slot 8 Main input tray 9 Tray cover (only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some

countries/regions)

10 Output bin

ENWW Walk around 5

11 USB port 12 Parallel port (HP LaserJet 1015 printer only) 13 On/off switch 14 Power receptacle 15 Separation pad

6 Chapter 1 ENWW

Printer control panel

The printer control panel has three lights and two buttons. These lights produce patterns that identify your printer’s status.

1 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print

cartridge is missing, or other errors.

2 Ready light: Indicates that the printer is ready to print. 3 Go button and light: To print a demo page or to continue p rinting while in manu al f eed mode ,

press and release the Go button. To print a configuration page, press and hold the Go button for 5 seconds.

2 3

4 Cancel Job button: When the printer is processing data, press the Cancel Job button to

cancel the print job.

Note See Status light patterns for a description of the light patt erns.

ENWW Printer control panel 7

Media paths

Main input tray

The enclosed main input tra y, located in front of the printer, holds up to 150 sheets of 20 lb paper, multiple envelopes, or other media.

Priority input tray

You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document.

Note The printer automatically prints from the priority input tray before printing from the main input tray.

See Loading media

for more information about media types.

Printer media guides

Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the me d ia gu i de s to m atc h th e widt h an d length of the media that you are using.

8 Chapter 1 ENWW

Output bin

The output bin is located on the top of the printer. Fold open the tray extension to support the media as it exits the printer.

ENWW Media paths 9

Print cartridge access

Print cartridge door

The print cartridge door is located on the top of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, insert your finger in the indentation at the right side of the print cartridge door , and pull the print cartridge door up.

10 Chapter 1 ENWW

Printer software

Supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information.

The most recent drivers, additional drivers, and ot her software are available from the Internet and other sources.

The printer comes with software for the following operating systems:

● Windows 95 and Windows NT 4.0 (driver on ly, parallel connections only)

● Windows 98

● Windows Me

● Windows 2000

● Windows XP (32-bit and 64-bit)

● Mac OS 9, v9.1 and higher

● Mac OS X, v10.1 and v10.2

Installing printer software

To install the print driver for Windows 95

To install the printer software for Windows 95, you must use the Add Printer Wizard.

1 Click Start, and then point to Settings. 2 Click Printers. 3 Double-click Add Printer, and click Next as necessary. 4 Select local printer, and click Next. 5 Click Have Disk. 6 Click Browse, and select the appropriate letter for the CD-ROM drive. 7 Double-click the correct folder for your language. 8 Double-click the Drivers folder. 9 Double-click the Win9X_ME folder. 10 Double-click the PCL 5e driver folder. 11 Click the hp1300w5.inf file to highlight it. 12 Click OK to complete the driver installation. Follow the instructions on the screen.

ENWW Printer software 11

To install the print driver for Windows NT 4.0

To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.

1 Click Start, and then point to Settings. 2 Click Printers. 3 Double-click Add Printer, and click Next as necessary. 4 Select My Computer, and click Next. 5 Select the appropriate port, and click Next.

Note For a local connection, the port is LPT1.

6 Click Have Disk. 7 Click Browse, and select the appropriate letter for the CD-ROM drive. If the letter for the

CD-ROM drive does not appear in the drop-down list, type the correct letter followed by a colon and a forward slash. For example, type E:/

8 Double-click the correct folder for your language. 9 Double-click the Drivers folde r. 10 Double-click the WinNT folder. 11 Double-click the PCL 5e driver folder. 12 The hp1300m5.inf file should be highlighted. If not, click it to highlight it. 13 Click Open. 14 In the Install from Disk dialog box, click OK. 15 Click Next. 16 Choose the printer name (this is optional), and the default printer options. Click Next. 17 Select whether the printer will be shared, and click Next. 18 Select Yes, print a test page, and click Finish to complete the driver installation.

To install printer software for all other operating systems

Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions.

12 Chapter 1 ENWW

Printer properties (driver)

Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways:

● Through the software application that you are using to print. This only changes the settings

for the current software application.

● Through the Windows

print jobs.

Note Because many software applications use a different method of accessing the printer properties,

the following section describes the most common methods used in Windows 98, 2000, Millennium, and Windows XP.

To only change the settings for the current software application

Note Although the steps can vary between software applications, this is the most common method.

1 From the File menu in the software application, click Print. 2 On the Print dialog, click Properties. 3 Change the settings, and click OK.

operating system. This changes the default settings for all future

To change the default settings for all future print jobs in Windows 98, 2000, and Millennium

1 In the Windows system tray, click Start, select Settings, and click Printers. 2 Right-click the HP LaserJet 1010 series printer icon. 3 Click Properties, (in Windows 2000, you can also click Printing Preferences). 4 Change the settings, and click OK.

Note In Windows 2000, many of these features are available from the Printing Preferences menu.

To change the default settings for all future print jobs in Windows XP

1 In the Windows system tray, click Start, and click Control Panel. 2 Double-click Printers and Other Hardware. 3 Click Printers and Faxes. 4 Right-click the HP LaserJet 1010 series printer icon. 5 Click Properties, or click Printing Preferences. 6 Change the settings, and click OK.

ENWW Printer software 13

Print setting priorities

There are three ways to change print settings for this printer: in the software application, in the printer driver, and in the HP toolbox. Changes made to print settings are prioritized according to where the changes are made, as follows:

● Changes made in the software applicat ion override settings changed anywhere else. Within a

software application, changes made in the Page Setup dialog box override changes mad e in the Print dialog box.

● Changes made in the printer driver (Printer Properties dialog box) override settings made

through the HP toolbox. Changes made in the printer driver do not override settings in the software application.

● Changes made in the HP toolbox have the lowest priority.

If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest pr iority.

Printer properties online help

The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer’s default settings.

To access the printer properties online help

1 From the software application, click File, and then click Print. 2 Click Properties, and then click Help.

14 Chapter 1 ENWW

Software for Macintosh computers

Accessing the print driver (Mac OS 9.x)

1 From the Apple menu, select the Chooser. 2 Click the hp LaserJet vx.x icon in the top left side of the Chooser dialog box. 3 Do one of the follo wing, depending on how the computer and printer are connected.

• USB: Go to step 4.

• AppleTalk: Select the correct AppleTalk Zone for your printer in the lower left side of the Chooser dialog box

4 Click the hp LaserJet 1010 series printer na me in the right side of the Chooser dialog box. 5 Close the Chooser.

Accessing the print driver (Mac OS X v10.x)

1 Click the hard drive icon on the desktop. 2 Click Applications, and then click Utilities. 3 Click Print Center. 4 Click Add Printer. The Add Printer List dialog box appears. 5 Select USB or AppleTalk from the top menu.

Note If you are using AppleTalk, you might also need to select the correct Zone from the second menu list.

6 Select the printer name from the printer list. 7 Click Add.

ENWW Software for Macintosh computers 15

Printer connections

Note Install the software before setting up the printer.

USB connections

All HP LaserJet 1010 series printers support USB connections. The USB port is on the bac k of the printer.

Connecting the USB cable

Plug the USB cable into the printer. Plug the USB cable into the computer.

Parallel connections

In addition to USB, the HP LaserJet 1015 model also supports parallel connections. The parallel port is on the back of the printer. Use an IEEE 1284-compliant parallel cable.

Connecting the parallel cable

Connect the parallel cable to th e printer. Connect the other end of the parallel cable to the computer.

16 Chapter 1 ENWW

Media

This chapter provides information on the following topics:

● Choosing paper and other media

● Loading media

● Printing on transparencies or labels

● Printing on envelopes

● Printing on letterhead and preprinted forms

● Printing on custom-sized media and cardstock

ENWW Media 17

Choosing paper and other media

HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes:

● Minimum: 76 by 127 mm (3 by 5 in.)

● Maximum: 216 by 356 m m (8 .5 by 14 in)

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media designed for laser printers . See Printer media specifications specifications.

Note Always test a sample of the media before you pur chase large quantities. Your media supplier should

understand the requirements specified in the HP LaserJet printer family print media guide (HP part number 5963-7863). See Printer media specifications for more information.

for detailed paper and media

18 Chapter 2 ENWW

Media to avoid

The HP LaserJet 1010 series printer can handle many types of media. Use of media outside the printer’s specifications will cause a loss of print quality and increase the chance of paper jams occurring.

● Do not use paper that is too rough.

● Do not use paper with cutouts or perforations other than standard 3-hole punched paper.

● Do not use multipart forms.

● Do not use paper with a watermark if you are printing solid patterns.

Media that may damage the printer

In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage:

● Do not use media with staples attached.

● Do not use transparencies designed for inkjet printers or othe r low temperature printers. Use

only transparencies that are specified for use with HP LaserJet printers.

● Do not use photo paper intended for inkjet printers.

● Do not use paper that is embossed or coated and is not designed for the temperatures of the

printer’s image fuser. Select media that can tolerate temperatures of 200° C (392° F) for

0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1010

series printer.

● Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or

letterhead must use inks that can tolerate temperatures of 200° C (392° F) for 0.1 second.

● Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors

when exposed to 200° C (392° F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies

http://www.hp.com/ghp/buyonline.html

worldwide.

in the U.S. or to

ENWW Choosing paper and other media 19

Optimizing print quality for media types

Media type settings control the temper ature of y our p rinter’ s f user. You can change the settings for the media that you are using to optimize the print quality.

You can access the optimizing feature from the Paper tab in your printer driver or from HP toolbox. Printing speeds are automatically reduced when printing special-sized media.

20 Chapter 2 ENWW

Loading media

Main input tray

The main input tray holds up to 150 pag es of 20 lb paper or fewer pages of heavier media (25 mm or less stack). Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, alw ays adjust the media guides.

Priority input tray

The priority input tray holds up to 10 pages of 20 lb paper or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides.

CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.

See Printer media specifications for more information.

Note When you add new media, make sure that you remove all of the media from the input tray and

straighten the stac k of new media. This helps pre vent multiple shee ts of media from feeding th rough the printer at one time, reducing media jams.

Specific types of media

● Transparencies and labels: Load transparencies and labels with the top forward and the

side to be printed facing up. See Printing on transparencies or labels

● Envelopes: Load envelopes with the narrow, stamp side forward and the side to be printed

facing up. See Printing on envelopes

● Letterhead or preprinted forms: Load with the top forward and the side to be printed facing

up. See Printing on letterhead and preprinted forms

● Cards and custom-sized media: Load with the narrow side forward and the side to be

printed facing up. See Printing on custom-sized media and cardstock

for more information.

ENWW Loading media 21

Printing on transparencies or labels

Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications information.

CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn

edges or missing labels.

To print transparencies or labels

1 Load a single page in the priority input tra y or lo ad mu ltiple p ages in the m ain inpu t tr ay. Mak e

sure that the top of the media is forward and the side to be printed (rough side) is facing up.

2 Adjust the media guides. 3 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions. On the Paper/Quality tab or the Paper tab (the Paper

Type/Quality tab for some Mac drivers), choose the correct media type.

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

4 Print the document. Remove the media from the printer as it prints to prevent it from sticking

together , and place the printed pages on a flat surface.

for more

22 Chapter 2 ENWW

Printing on envelopes

Printing one envelope

Only use envelopes that are recommended for laser printers. See Printer media specifications for more information.

Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple

envelopes.

1 Before loading the envelopes, slide the media guides outward to slightly wider than the

envelopes.

Note If the envelope has a flap on the short edge, feed that edge into the printer first.

2 Place the envelope with the side to be printed facing up and the top edge along the left media

guide.

3 Adjust the media guides to the length and width of the envelope.

4 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions. On the Paper/Quality tab or the Paper tab (the Paper

Type/Quality tab for some Mac drivers), select Envelope as the media type.

Note Not all printer features are a vailable from all driv ers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

ENWW Printing on envelopes 23

Printing multiple envelopes

Only use envelopes that are recommended for laser printers. See Printer media specifications for more information.

Note Use the priority input tray for printing one envelope. Use the main input tray for printing multiple

envelopes.

1 Open the input tray cover.

2 Before loading the envelopes, slide the media guides outward to slightly wider than the

envelopes.

3 Place the envelopes with the side to be printed facing up and the top edge along the left

media guide. Stack up to 15 envelopes.

Note If the envelopes have a flap on the short edge, feed that edge into the printer first.

24 Chapter 2 ENWW

4 Adjust the media guides to the length and width of the envelopes.

5 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions. On the Paper/Quality tab or the Paper tab (the Paper

Type/Quality tab for some Mac drivers), select Envelope as the media type.

Note Not all printer features are a vailable from all driv ers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

6 Close the input tray cover.

ENWW Printing on envelopes 25

Printing on letterhead and preprinted forms

To print letterhead or preprinted forms

1 Load the paper with the top f orward and the side to be printed facing up. Adjust the media

guides to fit the width of the paper.

2 Print the document.

Note To print a single-page cover letter on letterhead, followed by a multiple-page document, load the

letterhead in the priority input tray and load the standard paper in the main input tray. The printer automatically prints from the priority input tray first.

26 Chapter 2 ENWW

Printing on custom-sized media and cardstock

The HP LaserJet 1010 series printer can print on custom-sized media or cardstock between 7 6 by 127 mm (3 by 5 in.) and 216 by 356 mm (8.5 by 14 in.). Depending on the media, you can print up to 10 sheets from the priority input tray. Use the main input tray for multiple sheets.

CAUTION Make sure that the sheets are not stuck together before you load them.

To print on custom-sized media or cardstock

1 Load the media with the narrow side forward and the side to be printed facing up.

Adjust the side and rear media guides to fit the media.

2 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions.

3 On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac

drivers), select the custom size option. Specify the dimensions of the custom-sized media.

Note Not all printer features are a vailable from all driv ers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

4 Print the document.

ENWW Printing on custom-sized media and cardstock 27

28 Chapter 2 ENWW

Printing tasks

This chapter provides information on the following topics:

● Printing watermarks

● Printing multiple pages on a single sheet of paper (N-up printing )

● Printing on both sides of the paper (manual duplexing)

● Printing booklets

● Canceling a print job

● Understanding print quality settings

● Using EconoMode (Saves toner)

ENWW Printing tasks 29

Printing watermarks

You can use the watermark option to print text ”underneath” (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a docu ment.

Accessing the watermark feature

1 From your software application, access the printer properties (or printing preferences in

Windows 2000 and XP). See Printer properties (driver)

2 On the Effects tab (the Watermark/Overlay tab for some Mac drivers), select the watermark

you want to use.

for instructions.

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

30 Chapter 3 ENWW

Printing multiple pages on a single sheet of paper (N-up printing)

You can select the number of pages that y ou w ant to print on a single sheet of p aper . If y ou choose to print more than one page per sheet, the pages appear smaller and ar e arranged on th e sheet in the order that they would otherwise be printed.

Accessing the multiple pages per sheet feature

1 From your software application, access the printer properties (or printing preferences in

Windows 2000 and XP). See Printer prop erties (driver)

2 On the Finishing tab (the Layout tab for some Mac drivers), select the correct number of

pages per sheet.

for instructions.

Note Not all printer features are a vailable from all driv ers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

3 There is also a check box for page borders and a pull-down menu to specify the order of

pages printed on the sheet.

ENWW Printing multiple pages on a single sheet of paper (N-up printing) 31

Printing on both sides of the paper (manual duplexing)

To print on both sides of the paper (manual duplexing ), y ou m ust run the paper thr ough the printer twice.

Note Manual duplexing is only supported in Windows.

Note Manual duplexing can cause the printer to become dirty, reducing print quality. See Cleaning the

printer for instructions if the printer becomes dirty.

To manually duplex

1 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions.

2 On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the opti on to

Print on Both Sides. Select the appropriate binding opt ion, and clic k OK. Print the document .

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

3 After side one has printed, remove the remaining paper from the input tray, and set it aside

until after you finish your manual duplexing job.

32 Chapter 3 ENWW

4 Gather the printed pages, turn the printed side down, and straighten the stack.

5 Place the stack back in the input tray. Side one should be facing down with the bottom edge

feeding into the printer first. Replace the priority input tray. Press the Go button, and wait for side two to print.

ENWW Printing on both sides of the paper (manual duplexing) 33

Printing booklets

You can print booklets on letter , legal, executive, or A4 paper.

1 Load the paper in the main input tray. 2 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions.

3 On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the opti on to

Print on Both Sides. Select the appropriate binding opt ion, and clic k OK. Print the document .

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

4 After side one has been printed, remove the remaining paper from the input tray, and set it

aside until your booklet job is complete.

5 Gather the printed pages, turn the printed side down, and straighten the stack of paper.

34 Chapter 3 ENWW

6 Place the pages from side one back in the input tray. Side on e shou ld be facing down with the

bottom edge feeding into the printer first. Press the Go button, and wait for side two to print.

7 Fold and staple the pages.

ENWW Printing booklets 35

Canceling a print job

To cancel the print job, press and release the Cancel Job button on the printer control panel. If the status lights on the control panel continue to blink after you cancel a print job, the compu ter

is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.

36 Chapter 3 ENWW

Understanding print quality settings

Print quality settings affect ho w light or dark the print is on the page a nd the style that the gr aphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types

You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following ar e the settings:

● 600 dpi: This is the default setting.

● FastRes 1200: This setting is available for the HP LaserJet 1012 and 1015 models. It

provides better print quality, but jobs take longer to print.

● EconoMode (Saves toner): Text is printed using less toner. This setting is useful when you

are printing drafts. You can turn on this option independently of other print quality settings.

1 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions.

2 On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac

drivers), select the print quality setting you want to use.

Note Not all printer features are a vailable from all driv ers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

for more information.

Note To change the print quality settings f or all futu re print jobs, access the properties through the Start

menu in the Windows system tra y. To change th e print quality settings only for the current software application’s use, access the properties through the Print Setup menu in the application you are using to print. See Printe r pr op e rtie s (d rive r) for more information.

ENWW Understanding print quality settings 37

Using EconoMode (Saves toner)

An excellent way to extend the life of your print cartridge is by using EconoMode. EconoMode uses substantially less toner than normal printing. The printed image is much lighter, but it is adequate for printing drafts or proofs.

1 To enable EconoMode, access the printer prope rties (or prin tin g pr eferences in Windows

2000 and XP). See Printer properties (driver)

2 On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac

drivers), select the EconoMode checkbox.

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

Note See Printer properties (driver) for instructions on enabling EconoMode for all future jobs.

for instructions.

38 Chapter 3 ENWW

Maintenance

This chapter provides information on the following topics:

● Using HP print cartridges

● Storing print cartridges

● Print cartridge life expectancy

● Saving toner

● Changing the print cartridge

● Cleaning the printer

ENWW Maintenance 39

Using HP print cartridges

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty. For more information, see

Hewlett-Packard limited warranty statement

40 Chapter 4 ENWW

Storing print cartridges

Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a print cartridge in an unopened package is approximately 2.5 years. The shelf life of a print cartridge in an opened package is approximately 6 months.

CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light.

ENWW Storing print cartridges 41

Print cartridge life expectancy

The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at 5 percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to 3 and di sab le EconoMode . (These are the default settings.) See Ordering supplies cartridges.

for information on ordering replacement print

42 Chapter 4 ENWW

Saving toner

While in EconoMode, the printer uses less toner on each page. Selecting this option will extend the life of the print cartridge and reduce your cost per page, but it will reduce print quality. See

Using EconoMode (Saves toner)

for more information.

ENWW Saving toner 43

Changing the print cartridge

1 Open the print cartridge door, and remove the old print cartridge. See the recycling

information inside the print cartridge box.

CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

2 Remove the new print cartridge from the packaging, and gently shake it from side to side to

distribute the toner evenly inside the cartridge.

44 Chapter 4 ENWW

3 Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print

cartridge box to return for recycling.

4 Insert the print cartridge in the printer, making sure th at the print cartridge is in position. Close

the print cartridge door.

CAUTION If toner gets on your clothi ng, wipe it off with a dry cloth and wash the clothing in cold wat er. Hot water

sets toner into the fabric.

ENWW Changing the print cartridge 45

Cleaning the printer

Clean the outside of the printer with a clean, damp cloth when necessary.

CAUTION Do not use ammonia-based cleaners on or around the printer.

During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prev ent these types of p rob lems, y ou can clean the print cartridge area and the printer media path.

Cleaning the print cartridge area

You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets.

1 Unplug the power cord, and wait for the printer to cool.

2 Open the print cartridge door, and remove the print cartridge.

CAUTION To prevent damage , do not e xpose the print cartridge to light. Cov er the print ca rtridge if necessary .

Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage the printer.

46 Chapter 4 ENWW

3 With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge

cavity.

4 Replace the print cartridge, and close the print cartridge door.

5 Plug the power cord back into the printer.

ENWW Cleaning the printer 47

Cleaning the printer media path

If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer.

Note For best results use a sheet of transparency. If you do not have any transparencies, you can use

copier grade media (18 to 24 lb. or 70 to 90 g/m2) with a smooth surface.

1 Make sure that the printer is idle and the Ready light is on. 2 Load the media in the input tray. 3 Access the HP toolbox. See Using the hp toolbox

tab, and click Print Quality Tools. Select the cleaning page.

Note The cleaning process takes approximately 2 minutes . The cleaning page will stop periodically during

the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.

for instructions. Click the Troubleshooting

48 Chapter 4 ENWW

Managing the printer

This chapter provides information on the following topics:

● Printer information pages

● Using the hp toolbox

ENWW Managing the printer 49

Printer information pages

Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer.

Demo page

To print the Demo page, press GO when the printer is ready (Ready light on) and not printing.

Configuration report

The Configuration report lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration report from the printer or the HP toolbox.

To print the Configuration pa ge from th e printer, press G ready state. When the Go light turns on, release the Go button.

O for 5 seconds when the printer is in the

50 Chapter 5 ENWW

Using the hp toolbox

The HP toolbox is a Web application that you can use for the following tasks:

● Check the printer status.

● Configure the printer settings.

● View troubleshooting information.

● View online documentation.

You must have performed a complete software insta llation to use the HP toolbox.

Note You do not have to have Internet access to open and use the HP toolbox. Howev er , if you click a link

in the Other Links area, you must have Internet access in order to go to the site associated with the link. See Other links for more information.

Supported operating systems

HP toolbox is supported for the following operating systems:

● Windows 98, 2000, Me, and XP

● Mac OSX, v.10.1 and v10.2

Note HP toolbox does not provide support for Windows 95 or Windows NT 4.0.

Supported browsers

To use the HP toolbox, you must have one of the following browsers:

● Microsoft Internet Explorer 5 or later

● Netscape Navigator 6 or later.

All pages can be printed from the browser.

To view hp toolbox

1 On the Start menu, point to Programs, point to HP LaserJet 1010, and choose the

HP toolbox.

2 The HP toolbox opens in a Web brow ser.

Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

ENWW Using the hp toolbox 51

hp toolbox sections

The HP toolbox software contains these sections:

● Status tab

● Troubleshooting tab

● Alerts tab

● Documentation tab

● Advanced printer settings window

Status tab

The Status tab has links to these main pages:

● Device Status. View printer status information. This page will indicate printer conditions such

as a paper jam or an empty tray. After you correct a problem with the printer, click the Refresh button to update the device status.

● Print Info pages. Print the configuration page and various other information pages that are

available for the printer.

Troubleshooting tab

The Troubleshooting tab provides links to various printer troub leshooting inf ormation. For e xample , these pages provide information on how to clear a jam, ho w to resolve print quality problems, how to interpret the control panel lights, and how to resolve other problems with the printer.

ENWW Using the hp toolbox 53

Alerts tab

The Alerts tab allows you to configure the printer to automatically notify you of printer alerts.

Set up status alerts

On the Set up status alerts page you can choose to turn alerts on or off, specify when the printer should send an alert, and choose from two diff erent types of alerts:

● a pop-up message

● a task bar icon

Click Apply to activate the settings.

Documentation tab

The Documentation tab contains links to these infor mation sources:

● User Guide. Contains the information about the printer usage, warranty, specifications, and

support that you are currently reading. The user guide is available in both .html and .pdf format.

● Read Me. Contains information discovered after other documentation such as the user guide

was developed.

● Late Breaking News. Contains late-breaking information about the printer. In English only.

54 Chapter 5 ENWW

Advanced printer settings window

When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs:

● Information tab

● Settings tab

Information tab

The Information tab provides quick links to the following information:

● Device status

● Configuration

● Event log

● Print Info pages

Settings tab

The Settings tab has links to several pages that allow you to view and change th e printer’s configuration.

Note Software settings can override settings made in the HP toolbox.

● Device Information. View basic information about the printer.

● Paper Handling. View and change the settings for the printer’s input tray.

● Printing. View and change the default printer job settings.

● PCL. (HP LaserJet 1015 printer only) View and change the PCL font information.

● Print Quality. View and change the print quality settings.

● Print Modes. View and change the print modes for various media types.

● System Setup. View and change system information.

● I/O. View and change the I/O timeout setting.

● Resets. Change all the printer settings back to the factory default settings.

ENWW Using the hp toolbox 55

56 Chapter 5 ENWW

Problemsolving

This chapter provides information on the following topics:

● Finding the solution

● Status light patterns

● Media handling problems

● Printed page is different than what appeared on screen

● Printer software problems

● Improving print quality

● Clearing jams

● Changing the pickup roller

● Cleaning the pickup roller

● Changing the printer separation pad

ENWW Problemsolving 57

Finding the solution

You can use this section to find the solution to comm on printer problems.

Step 1: Is the printer set up correctly?

●

Is the printer plugged into a power outlet th at is known to wor k?

●

Is the on/off switch in the on position?

●

Is the print cartridge properly installed? See Changing the print cartridge.

●

Is paper properly loaded in the input tray? See

Yes: If you answered yes to the questions above, go to Step 2: Is the Ready light on? No: If the printer will not turn on, Contact HP support.

Step 2: Is the Ready light on?

Do the control panel lights look like this picture?

Loading media

Yes:Go to Step 3: Can you print a demo pag e? No: If the control panel lights do not look like the picture above, see Status light patterns.

If you are unabl e to resolve the problem, Contact HP support

Step 3: Can you print a demo page?

Press the Go button to print a demo page. Yes: If the demo page printed, go to Step 4: Is the print quality acceptable? No: If no paper came out, see Media handling problems.

If you are unabl e to resolve the problem, Contact HP support

58 Chapter 6 ENWW

Step 4: Is the print quality acceptable?

Yes: If the print quality is acceptable, go to Step 5: Is the printer communicating with the

computer?

No: If the print quality is poor, see Improving print quality.

Verify that the print settings are correct for the media you are using. See the Media chapter for information on adjusting the settings for various types of media.

If you are unable to resolve the problem, Contact HP support

Step 5: Is the printer communicating with the computer?

Try printing a document from a software application.

Yes: If the document prints, go to Step 6: Does the printed page look like you expected? No: If the document does not print, see Printer software problems.

If you are unable to resolve the problem, Contact HP support

Step 6: Does the printed page look like you expected?

Yes: The problem should be resolved. If it is not resolved, Contact HP support. No:See Printed page is different than what appeared on screen

If you are unable to resolve the problem, Contact HP support

Contact HP support

● In the United States, see http://www.hp.com/support/lj1010

● In other countries/regions, see http://www.hp.com

ENWW Findin g th e solu tio n 59

Status light patterns

1 2

1 symbol for light off 2 symbol for light on 3 symbol for light blinking

Status light patterns

Status lights Condition of the printer Action

Ready

The printer is ready to print.

Processing

The printer is receiving or processing data.

No action is necessary.

Wait for the job to print.

Cleaning Mode/Engine test

A cleaning page or engine test page is printing.

Wait until the cleaning page is finished printing and the printer is in Ready mode. This could take up to 2 minutes.

Wait until the engine test page is finished printing and the printer is in Ready mode.

60 Chapter 6 ENWW

Status light patterns (continued)

Status lights Condition of the printer Action

Out of memory

The printer is out of memory.

The page you are printing might be too complex for the printer’s memory capacity. Try lowering the resolution. See Understanding print quality

settings for more information.

Door open, media out, no print cartridge, or media jam.

Check the following:

● The print cartr idge door is completely

closed. The printer is in an error state that requires operator intervention or help.

● Media is loaded. See Loading media for

instructions.

● The print cartr idge is correctly installed in

the printer. See Changing the print cartridge

for instructions.

● There is no media jam. See Cl earing jams

for instructions.

Printer initialization

No action is necessary.

A printer initialization is taking place.

Fatal error

All lights are on.

All lights are off.

Return to Finding the solution

● Unplug the printer for 30 minutes, and then

plug it back in.

● If the printer still has an error, contact

HP Support. See Contact HP support.

● Make sure that there is power.

● Unplug both ends of the power cord, and

plug them back in.

ENWW Status light patterns 61

Media handling problems

Choose the item that best describes the problem:

● Media jam

● Print is skewed (crooked)

● More than one sheet of media feeds t hrough the printer at one time

● Printer does not pull media from the input tray

● Printer curled the media

● Print job is extremely slow

Media handling problems

Problem Solution

Media jam ● See Clearing jams for more information.

● Make sure that you are printing with media that meets specifications.

See Printer media specifications

● Make sure that you are printing with media that is not wrinkled, folded,

for more information.

or damaged.

● Make sure that the printer is clean. See Cleaning the printer for more

information.

Print is skewed (crooked)

● See Page skew for more information.

● Adjust the media guides to the width and length of the media that you

are using and try reprinting. Se e Loading media for more information.

More than one sheet of media feeds through the printer at one time

● The input tray might be too full. See Loading media for more

information.

● Make sure that the media is not wrinkled, folded, or damaged.

● The printer separation pad might be worn. See Changing the printer

separation pad for more information.

Printer does not pull media from the input tray

The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing the pickup roller

for instructions.

Printer curled the media See Curl or wave for more information.

Print job is extremely slow The maximum speed of the printer is 12 to14 pages per minute. Your print

job might be very complex. Try the following:

● Reduce the complexity of your document (for example, reduce the

number of multiple graphics).

● Access the printer properties in the printer driver. See Printer properties

(driver) for instructions. Set the media type to plain paper.

Note: This may cause toner to fuse improperly if you are using heavy

media.

● Narrow media or heavy media will slow printing. Use normal media.

● Print speed is based on PC processor speed, the amount of memory,

and the amount of hard disk space available on your PC. Try increasing these components.

Return to Finding the solution.

62 Chapter 6 ENWW

Printed page is different than what appeared on screen

Choose the item that best describes the problem:

● Garbled, incorrect, or incomplete text

● Missing graphics or text, or blank pages

● Page format is different than on another printer

● Graphics quality

Printed page problems

Problem Solution

Garbled, incorrect, or incomplete text The USB or parallel cable might be loose or defective. Try the

following:

● Try printing a job that you know works.

● If possible, attach the USB or parallel cable and printer to another

computer, and try printing a job that you know works.

● Unplug the power cord, disconnect the USB or parallel cable at

both ends, reconnect the USB or parallel cable at both ends, and plug the power cord back in.

CAUTION

Before you connect the cable to the printer, always unplug the printer. Otherwise, the printer might be damaged.

The wrong printer driver might have been selected when the software was installed. Make sure that the correct driver is selected in the printer properties.

There might be a problem with your software application. Try printing from another software application.

Missing graphics or text, or blank pages

● Make sure that your file does not contain blank pages.

● The sealing tape might still be in the print cartridge. Remove the

print cartridge, and pull out the sealing tape. Rein stall the print cartridge. See Changing the print cartridge for instructions.

● The graphic settings in the printer properties might not be correct

for the type of job that you are printing. Try a different graphic setting in the printer properties. See Printer properties (driver)

for

more information.

Page format is different than on another printer

If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, change the resolution, media size, font settings, and other settings. See Printer properties (driver)

for more information.

Graphics quality The graphic settings might be unsuitable for your print job. Check the

graphic settings, such as resolution, in the printer properties and adjust them as necessary. See Printer properties (driver)

for more

information.

Return to Finding the solution.

ENWW Printed page is different than what appeared on screen 63

Printer software problems

Problem Solution

A printer driver for the HP LaserJet 1010 series printer is not visible in the Printer folder.

An error message was displayed during the software installation

● Reinstall the printer software. In the Windows system tray, click

Start, select Programs, and select HP LaserJet 1010, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer.

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

● Try plugging the USB cable into a different USB port on the PC.

● If you are trying to print to a shared printer, in the Windows

system tray, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard.

● Reinstall the printer software. In the Windows system tray, click

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

● Check the amount of free space on the drive where you are

installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.

● If necessary , run the Disk Defragmenter , and reinstall the printer

software.

The printer is in Ready mode, but nothing prints

● Reinstall the printer software. In the Windows system tray, click

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

Return to Finding the solution.

64 Chapter 6 ENWW

Improving print quality

This section provides information about identifying and correcting print defects.

Light print or faded

Toner specks

● The toner supply is low. See Chang i ng the pri n t cartridge for

more information.

● The media might not meet Hewlett-Packard’s media

specifications (for example, the media is too moist or too rough). See Printer media specifications for more information.

● If the whole page is light, the print density adjustment is too light

or EconoMode might be turned on. Adjust the print density and disable EconoMode in the printer properties. See Saving toner for more information.

● The media might not meet Hewlett-Packard’s media

specifications (for example, the media is too moist or too rough). See Printer media specifications

● The printer might need to be cleaned. See Cleaning the printer or

Cleaning the printer media path

for more information.

for instructions.

Dropouts

● A single sheet of media might be defective. Try reprinting the

job.

● The media’s moisture content is uneven or the media has mo ist

spots on its surface. Try printing with new media. See Printer

media specifications for more information.

● The media lot is bad. The manufacturing processes can cause

some areas to reject toner. Try a different type or brand of media.

● The print cartridge might be defective. See Changing the print

cartridge for more information.

Note If these steps do not correct the pro blem, contact an HP- authorized dealer or service representative.

ENWW Improving print quality 65

Vertical lines

Gray background

● Make sure that the priority input tray is in place.

● The photosensitive drum inside the print cartridge has probably

been scratched. Install a new HP print cartridge. See Changing

the print cartridge for instructions.

● Make sure that the priority input tray is in place.

● Decrease the print density setting through HP toolbox. This

decreases the amount of background shading. See Printer

media specifications.

● Change the media to a lighter basis weight. See Printer media

specifications for more information.

● Check the pri nter’s environment. Very dry (low humidity)

conditions can increase the amount of background shading.

● Install a new HP print cartridge. See Changing the print

cartridge for instructions.

Toner smear

Loose toner

● If toner smears appear on the leading edge of the media, the

media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See Cleaning the printer for more information.

● Check the media type and qua lity.

● Try installing a new HP print cartridge. See Changing the print

cartridge for instructions.

● The fuser temperature might be too low. In your printer driver,

make sure the appropriate media type is selected.

● Clean the inside of the printer. See Cleaning the printer for

instructions.

● Check the media type and quality. See Printer media

specifications for more information.

● Try installing a new HP print cartridge. See Changing the print

cartridge for instructions.

● In your printer driver, make sure the appropriate media type is

selected.

● Plug the printer directly into an AC outlet instead of into a power

strip.

66 Chapter 6 ENWW

Vertical repetitive defects

● The print cartridge might be damaged. If a repetitive mark

● The internal parts might have toner on them. See Cleaning the

● In your printer driver, make sure the appropriate media type is

Misformed characters

● If characters are improperly formed, producing hollow images,

● If characters are improperly formed, producing a wavy effect, the

Page skew

occurs at the same spot on the page, install a new HP print cartri dge. See Changing the print cartridge

printer for more information. If the defects occur on the back of

the page, the problem will probably correct itself after a fe w more printed pages.

selected.

the media stock might be too slick. Try a different media. See

Printer media specifications for more information.

printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See How to contact HP more information.

for instructions.

for

Curl or wave

● Make sure that the media is loaded correctly and the media

guides are not too tight or too loose against the media stack. See

Loading media

● The input bin might be too full. See Loading media for more

information.

● Check the media type and quality. See Printer media

specifications for more information.

● Check the media type and quality. Both high temperature and

humidity cause media to curl. See Printer media specifications for more information.

● The media might have been in the input tray too long. Turn over

the stack of media in the tray. Also, try rotating the media 180° in the input tray.

● The fuser temperature might be too high. In your printer driver,

make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

for more information.

ENWW Improving print quality 67

Wrinkles or creases

Toner scatter outline

Return to Finding the solution.

● Make sure that media is loaded properly. See Loading media for

more information.

● Check the media type and quality. See Printer media

specifications for more information.

● Turn over the stack of media in the tray. Also, try rotating the

media 180° in the input tray.

● If large amounts of toner have scattered around the characters,

the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications

● Turn over the stack of media in the tray.

● Use media design ed for laser printers. See Printer media

specifications for more information.

for more information.

68 Chapter 6 ENWW

Clearing jams

Occasionally, media becomes jammed during a print job. Some of the causes include the following:

● The input trays are loaded improperly or too full. See Loading media for more information.

● The media does not meet HP specifications. See Printer media specifications for more

information.

Note When you add new media, always remove all of the media from the input tray and straighten the

stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one tim e, reducin g me d ia jam s.

You are notified of a media jam by an error in the software and the printer control panel lights. See Status light patterns

Typical media jam locations

for more information.

● Print cartridge area: See Removing a jammed page for instructions.

● Input tray areas: If the page is still sticking out of the input tray, gently try to remove it from

the input tray without tearing the page. If you feel resistance, see Removing a jammed page for instructions.

● Output path: If the page is sticking out of the output bin, gently try to remove it without tearing

the page. If you feel resistance, see Removing a jammed page

for instructions.

Note There might be loose toner in the printer after a media jam . This ton er clear s up aft er a few sheets

print.

ENWW Clearing jams 69

Removing a jammed page

CAUTION Media jams might result in loose toner on the page . If y ou get any toner on y our clothes , wash t hem

in cold water. Hot water will permanently set the toner into the fabric.

Note When clearing jams, including jams in the output bin, always open the print cartridge door and

remove the print cartridge. K eep the door open and the cartridge out until the jam has b een cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers, making removing jam med pages easier.

1 Open the print cartridge door.

2 Remove the print cartri dg e, and place it as ide.

CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light.

3 With both hands, grasp the side of the media that is most visible (this includes the middle),

and carefully pull it free from the printer.

70 Chapter 6 ENWW

4 When you have removed the jammed media, replace the print cartridge, and close the print

cartridge door.

After clearing a media jam, you might need to turn the printer off and turn it back on.

Note When you add new media, remove all of the media from the input tray and straighten the stack of

new media.

Return to Finding the solution

ENWW Clearing jams 71

Cleaning the pickup roller

If you want to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller

1 Dab a lint-free cloth in isopropyl alcohol, and scrub the roller.

WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the

printer and plug in the power cord, allow the alcohol to dry completely.

2 Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

3 Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 6

through 9 of Changing the pickup roller

72 Chapter 6 ENWW

Changing the pickup roller

If the printer regularly mispicks (no media feeds through or more than one sheet feeds through), you might need to change or clean the pickup roller. See Ordering supplies roller.

CAUTION Failure to complete this procedure might damage the printer.

1 Unplug the power cord from t he printer, and allow the printer to cool.

2 Open the print cartridge door, and remove the print cartridge.

to order a new pickup

3 Find the pickup roller.

4 Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller

toward the front.

ENWW Changing the pickup roller 73

5 Gently pull the pickup roller up and out.

6 Position the new or cleaned part in the slot of the previous pickup roller. See Cleaning the

pickup roller for instructions.Circular and rectangular pegs on each side prevent you from

incorrectly positioning the pickup roller.

7 Rotate the top of the new pickup roller away from you until both sides snap into place.

74 Chapter 6 ENWW

8 Reinstall the print cartridge, and close the print cartridge door.

9 Plug the printer in to turn it back on.

ENWW Changing the pickup roller 75

Changing the printer separation pad

Note Before yo u change the separation pad, clean the pickup roller. See Cleaning the pickup roller for

instructions.

If your input tray feeds more than one page at a time, you might need to change the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. See

Ordering supplies

1 Unplug the power cord from the printer, and allow the printer to cool.

2 At the back of the printer, unscrew the two screws holding the separation pad in place.

to order a new printer separation pad.

3 Remove the separation pad.

76 Chapter 6 ENWW

4 Insert the new separation pad, and screw it in place.

5 Plug the printer in, and turn it back on.

ENWW Changing the printer separation pad 77

78 Chapter 6 ENWW

Printer specifications

This appendix provides information on the following topics:

● Specifications

● FCC compliance

● Environmental product stewardship program

● Material safety data sheet

● Regulatory statements

ENWW Printer specifications 79

Specifications

Printer specifications

Environmental specifications

Operating environment Install in a well-ventilated, dust-free area.

Storage environment Printer unplugged from an AC outlet:

Acoustic emissions1

Declared per ISO 9296

HP LaserJet 1010

Printer plugged into an AC outlet:

● Temperature: 10° C to 32.5° C (50° F to 90.5° F)

● Humidity: 20%–80% (no condensation)

● Temperature: 0° C to 40° C (32° F to 104° F)

● Humidity: 10 to 80 percent (no condensation)

Sound power level Printing (12 ppm): L

PowerSave: essentially inaudible

Sound power level bystander position

Printing (12 ppm): L PowerSave: essentially inaudible

HP LaserJet 1012

Sound power level Printing (14 ppm): L

PowerSave: essentially inaudible

Sound power level bystander position

Printing (14 ppm): L PowerSave: essentially inaudible

HP LaserJet 1015

Sound power level Printing (14 ppm): L

PowerSave: essentially inaudible

Sound power level bystander position

Printing (14 ppm): L PowerSave: essentially inaudible

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

= < 6.2 Bels (A) [< 62 dB (A)]

WAd

80 Appendix A ENWW

Printer specifications (continued)

Electrical specifications

Warning! Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. Doing so might damage the printer and void the product warranty.

HP LaserJet 1010

Power requirements

Power consumption

Minimum recommended circuit capacity for typical product

HP LaserJet 1012

Power requirements

Power consumption ●

● 110-127v (+/-1 0%), 50/60 Hz (+/-2)

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

During printing (12 ppm): 250 watts (average)

●

● During standby and PowerSave*: 2 Watts

* Instant on fuser technology

● Off: 0 watts

● 3.5 amps at 115 volts

● 2.0 amps at 230 volts

● 110-127v (+/-1 0%), 50/60 Hz (+/-2)

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

During printing (14 ppm): 250 watts (average)

● During standby and PowerSave*: 2 Watts

* Instant on fuser technology

● Off: 0 watts

Minimum recommended circuit capacity for typical product

HP LaserJet 1015

Power requirements

Power consumption

Minimum recommended circuit capacity for typical product

● 3.5 amps at 115 volts

● 2.0 amps at 230 volts

● 110-127v (+/-1 0%), 50/60 Hz (+/-2)

● 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz)

During printing (14 ppm): 250 watts (average)

●

● During standby and PowerSave*: 2 Watts

* Instant on fuser technology

● Off: 0 watts

● 3.5 amps at 115 volts

● 2.0 amps at 230 volts

ENWW Specifications 81

Printer specifications (continued)

Physical specifications

Dimensions ● Width: 370 mm (14.6 inches)

● Depth: 230 mm (9.1 inches)

● Height: 208 mm (8.2 inches)

Weight (cartridge installed) 5.9 kg (13.0 lb)

Printer capacities and ratings

Print speed ● 12 ppm for A4 size paper (HP LaserJet 1010 model)

● 14 ppm for A4 size paper (HP LaserJet 1012 and 1015 models)

● First page out in less than 8 secon ds

Main input tray capacity 150 sheets of regular weight 20 lb (75 g/m2) paper or up to 15 envelopes

Priority feed slot capacity 10 sheets of regular weight 20 lb (75 g/m2) paper or 1 envelope

Output bin capacity 125 sheets of regular weight 20 lb (75 g/m

) paper

Minimum paper size 76 by 127 mm (3 by 5 inches)

Maximum paper size 216 by 356 mm (8.5 by 14 inches)

Media weight up to 163 g/m

(90 lb index or 43 lb bond)

Base memory 8 MB of RAM

Print resolution HP LaserJet 1010 HP LaserJet 1012 and 1015

● 600 x 600 dpi with HP Resolution Enhancement technology (REt)

● 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution

Enhancement technology (REt)]

Duty cycle 7,000 single-sided pages per month (maximum)

PCL Level 5e (HP LaserJet 1015 printer)

Port availability

USB Compatible with the USB 2.0 specification

Parallel (HP LaserJet 1015 printe r)

● IEEE 1284 level 2 device with an IEEE 1284-B receptacle

● Set host computer to ECP

82 Appendix A ENWW

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipmen t gener at es , uses , and can radiate radio frequency energy. If it is not installed and used in accor dan ce with the inst ructions , it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to r adio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase separation between equipment and receiver.

● Connect equipment to an outlet on a circuit different from that to which the receiver is located.

● Consult your dealer or an experienced radio/TV technician.

Note Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard

could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

ENWW FCC compliance 83

Environmental product stewardship program

Protecting the environment

Hewlett-P ac kard Compan y is committed to pro viding quality products in an environm entally sound manner. Th is product has been designed with several attributes to minimize the impact on our environment.

Ozone production

This product generates no appreciable ozone gas (O3).

Energy consumption

Energy usage drops significantly while in PowerSave mode, which saves money without affecting the high performance of this pr od uct. T his p roduct q ualifie s for E program to encoura ge the development of energy-eff icient office products.

NERGY STAR, which is a voluntary

NERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,

Hewlett-Packard Company has determined that this product meets E energy efficiency. For more information, see http://www.energystar.gov

NERGY STAR guidelines for

Toner consumption

EconoMode uses significantly less toner, which might extend the life of the print cartridge.

Paper use

This product’ s manual duple x (tw o-sided printing) and N-u p printing (multiple p ages printed on one page) features can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

HP LaserJet printing supplies

In many countries/regions, this product ’s printing supplies (such as print cartridge, drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 48 countries/regions. Multilingual program inf ormation and instructions are included in e v e ry new HP print cartridge and consumables package.

84 Appendix A ENWW

HP printing supplies returns and recycling program information

Since 1990, the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world’s landfills. The HP LaserJet print cartridges and consumables are collected and bulk-shipped to our resource and recovery partners who disassemble the print cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new print cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products.

U.S. recycling returns

For a more environmentally responsible return of used print cartridges and consumables, Hewlett-Packard encourages you to use bulk returns. Simply bundle two or more print cartridges together and use the single, prepaid, pre-add ressed label that is supplied in the package. For more information in the U.S., call (800) 340-2445 or visit the HP LaserJet supplies Web site at

http://www.hp.com/recycle

Non-U.S. recycling returns

Non-U.S. customers should call the local HP sales and service office or visit the

http://www.hp.com/recycle

website more information regarding availability of the HP printing

supplies returns and recycle program.

Paper

This printer is suited for the use of recycled papers when the paper meets the guidelines in the HP LaserJet printer family print media guide. See Ordering supplies product is suitable for the use of recycled paper according to DIN 19309.

for ordering information. This

Material restrictions

This product does not contain added mercury (except lamps containing less than 10 mg). This product does not contain added lead. This product does not contain batteries.

Spare parts and supplies availability

Spare parts and consumable supplies for this product will be available for at least five years after production has stopped.

For more information

For more information on the following HP environmental programs, see

http://www.hp.com/go/environment

● Product environmental profile sheet for this and many related HP products

● HP's commitment to the environment

● HP's environmental management system

● HP's end-of-life product return and recycling program

● Material safety data sheets

ENWW Environmental product stewardship program 85

Material safety data sheet

Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/go/msds

86 Appendix A ENWW

Regulatory statements

Declaration of Conformity

according to ISO/IEC Guide 22 and EN45014

Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard

declares that the product Product Name: HP LaserJet 1010 Series Product Number: Q2460A, Q2461A, Q2462A Regulatory Model Number Product Options: ALL conforms to the following Product Specifications:

Safety: IEC 60950:1999 / EN 60950:2000

EMC: CISPR 22:1997/ EN 55022:1998 Class B

Supplementary Information:

The product herewith complies with the requirements of the following EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference , and (2) this device must accept any interference receiv ed, including interference that may cause undesired operation.

3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name (HP LaserJet 1010) or the product numbers (Q2460A, Q2461A, Q2462A).

For Regulatory Topics ONLY, contact:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd.,

European Contact: Your Local Hewlett-Packard Sales and Service Office or

USA Contact: Product Regulations Manager, Hewlett-Packard Company,

Boise, Idaho 83714-1021, USA

IEC 60825-1:1993 +A1/ EN 60825-1:1994+A11 (Class 1 Laser/LED Product) GB4943:1995

EN 61000-3-2:1995/A14 EN 61000-3-3:1995 EN 55024:1998 FCC Title 47 CFR, Part 15 Class B AS / NZS 3548:1995 +A1 +A2 / GB9254:1998

BOISB-0207-00

)

/ ICES-003, Issue 3

Boise, Idaho USA

April 1, 2003

31-41 Joseph Street, Blackburn, Victoria 3130, Australia

Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 140, D-71034 Böblingen (FAX: +49-7031-14-3143)

PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

ENWW Regulatory statements 87

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States . Th e p rinter is certified as a “Class 1” laser product under the U .S . Department of Health and Human Services (DHHS) Radiation Pe rformance Standa rd according to the Radiation Contr ol for Hea lth and Saf ety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external cover s, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this

user guide could result in exposure to hazard ous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements. «Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».»

Korean EMI statement

VCCI statement (Japan)

88 Appendix A ENWW

Laser statement for Finland

LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.

Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.

VAROITUS!

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNING!

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet 1010 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitt ee n saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO!

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

VARNING!

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej str ålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:

Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser

ENWW Regulatory statements 89

90 Appendix A ENWW

Media specifications

This appendix provides information on the following topics:

● Printer media specifications

● Supported media sizes

● Guidelines for using media

ENWW Media specifications 91

Printer media specifications

HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines migh t cause the following problems:

● Poor print quality

● Increased media jams

● Premature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Pac kard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the resu lt of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before y ou purchase a large qua ntity of media, mak e su re that it meets t he requirements specif ied in this user guide and in Guidelines for Paper and Other Print Media. (See Ordering supplies more information about ordering the guidelines .) Always test media before you purchase a large quantity.

for

CAUTION Using media that does not meet Hewlett-Packard’s specifications might cause pr oblems for the

printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

92 Appendix B ENWW

Hp LASERJET1010, LASERJET1015, LASERJET1012 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer basics

WWW links for drivers, software, and support

User guide links

Where to look for more information

Printer configurations

Print with excellent quality

Save time

Save money

Create professional documents

Walk around

hp LaserJet 1010 series printer

Printer control panel

Media paths

Main input tray

Priority input tray

Printer media guides

Output bin

Print cartridge access

Print cartridge door

Supported operating systems

Installing printer software

Printer properties (driver)

Print setting priorities

Printer properties online help

Software for Macintosh computers

Printer connections

USB connections

Parallel connections

Media

Choosing paper and other media

Media to avoid

Media that may damage the printer

Optimizing print quality for media types

Loading media

Main input tray

Priority input tray

Specific types of media

Printing on transparencies or labels

To print transparencies or labels

Printing on envelopes

Printing one envelope

Printing multiple envelopes

Printing on letterhead and preprinted forms

To print letterhead or preprinted forms

Printing on custom-sized media and cardstock

To print on custom-sized media or cardstock

Printing tasks

Printing watermarks

Accessing the watermark feature

Printing multiple pages on a single sheet of paper (N-up printing)

Accessing the multiple pages per sheet feature

Printing on both sides of the paper (manual duplexing)

To manually duplex

Printing booklets

Canceling a print job

Using EconoMode (Saves toner)

Maintenance

Using HP print cartridges

HP policy on non-HP print cartridges

Saving toner

Cleaning the printer

Cleaning the print cartridge area

Cleaning the printer media path

Managing the printer

Printer information pages

Demo page

Configuration report

Using the hp toolbox

Supported operating systems

Supported browsers

Other links

Status tab

Troubleshooting tab

Alerts tab

Documentation tab