Hp LASERJET1010, LASERJET1015, LASERJET1012 User Manual

hp LaserJet

1010 1012 1015

series printer

use

hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer

user guide

adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide.

The information contained in this document is subject to change without notice.

Part number: Q2460-90909 Edition 2, 9/2003

Trademark Credits

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Netscape is a U.S. trademark of Netscape Communications Corporation.

All other products mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

1 Printer basics

Quick access to more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

WWW links for drivers, software, and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

User guide links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Where to look for more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

hp LaserJet 1015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print with excellent quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Save time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Save money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Create professional documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Walk around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

hp LaserJet 1010 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Media paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer media guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Output bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Print cartridge access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Print cartridge door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Print setting priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Printer properties online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Software for Macintosh computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printer connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Parallel connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 Media

Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Media that may damage the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Optimizing print quality for media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Main input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Priority input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Specific types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing on transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

To print transparencies or labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing on envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing one envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing multiple envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Printing on letterhead and preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

To print letterhead or preprinted forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printing on custom-sized media and cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

To print on custom-sized media or cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Printing tasks

Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accessing the watermark feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing multiple pages on a single sheet of paper (N-up printing). . . . . . . . . . . . . . . . . . . . . 31

Accessing the multiple pages per sheet feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing on both sides of the paper (manual duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

To manually duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Canceling a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Understanding print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using EconoMode (Saves toner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 Maintenance

Using HP print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

HP policy on non-HP print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Storing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Print cartridge life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Changing the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cleaning the print cartridge area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Cleaning the printer media path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5 Managing the printer

Printer information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Configuration report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using the hp toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Supported browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

To view hp toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

hp toolbox sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Other links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Alerts tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Documentation tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Advanced printer settings window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

iv Contents ENWW

6 Problemsolving

Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Status light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Media handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printed page is different than what appeared on screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printer software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Light print or faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Toner specks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Dropouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Vertical lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Toner smear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Loose toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Vertical repetitive defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Misformed characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Page skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Curl or wave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Wrinkles or creases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Toner scatter outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Typical media jam locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Changing the printer separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Appendix A Printer specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Laser safety statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix B Media specifications

Printer media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Supported media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Guidelines for using media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Appendix C Warranty and licensing

Hewlett-Packard software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Limited warranty for print cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hardware service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

How to contact HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Appendix D Ordering supplies

Ordering supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Index

vi Contents ENWW

Printer basics

This chapter provides information on the following topics:

● Quick access to more information

● Printer configurations

● Printer features

● Walk around

● Printer control panel

● Media paths

● Print cartridge access

● Printer software

● Printer connections

ENWW Printer basics 1

Quick access to more information

WWW links for drivers, software, and support

If you need to contact HP for service or support, use one of the following links:

● In the United States, see http://www.hp.com/support/lj1010

● In other countries/regions, see http://www.hp.com

User guide links

● Walk around (location of printer components)

● Changing the print cartridge

● Problemsolving

● Ordering supplies

● Index

Where to look for more information

● CD user guide: Detailed information on using and troubleshooting the printer. Available on

the CD-ROM that came with the printer.

● Online Help: Information on printer options that are available from within printer drivers.

Toview a Help file, access the online Help through the printer driver.

● HTML (online) user guide: Detailed information on using and troubleshooting the printer.

Available at http://www.hp.com/support/lj1010

. Once connected, select Manuals.

2 Chapter 1 ENWW

Printer configurations

Below are the standard configurations of the HP LaserJet 1010 series printer.

hp LaserJet 1010

● 12 pages per minute (ppm) for A4

● 8 seconds to first page out

● 600 x 600 dpi with HP Resolution Enhancement technology (REt)

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 8 MB RAM

● USB (compatible with the USB 2.0 specification)

● host-based driver

hp LaserJet 1012

● 14 ppm for A4

● 8 seconds to first page out

● 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution Enhancement

technology (REt)]

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 8 MB RAM

● USB (compatible with the USB 2.0 specification)

● host-based driver

hp LaserJet 1015

● 14 ppm for A4

● 8 seconds to first page out

● 1200 dpi effective output quality [600 x 600 x 2 dpi with HP Resolution Enhancement

technology (REt)]

● 150 sheet paper capacity

● horizontal paper path

● priority feed slot

● 16 MB RAM

● USB and parallel (compatible with the USB 2.0 specification)

● PCL 5e

● host-based driver

ENWW Printer configurations 3

Printer features

Congratulations on the purchase of your new product. The HP LaserJet 1010 series provides the following benefits.

Print with excellent quality

● Print 600 to 1200 dots per inch.

● PCL 5e already installed on the printer (HP LaserJet 1015 only).

● The printer automatically determines and switches to the appropriate language for the

print job.

Save time

● Fast printing at 12 pages per minute (HP LaserJet 1010) or 15 ppm for letter-size paper

(HP LaserJet 1012 and HP LaserJet 1015) and 14 ppm for A4-size paper.

● No waiting. The first page is out in less than 8 seconds.

Save money

● Use EconoMode to save toner.

● Print multiple pages on a single sheet of paper (N-up printing).

Create professional documents

● Use watermarks, such as Confidential, to protect your documents.

● Print booklets. You can use this feature to easily print the pages in the order required to create

cards or books. Once printed, all you have to do is fold and staple the pages.

● Print the first page on different med ia than the rest of the pages.

4 Chapter 1 ENWW

Walk around

hp LaserJet 1010 series printer

1 2

1 Attention light 2 Ready light 3 Go light 4 Go Button 5 Cancel job button 6 Print cartridge door 7 Priority feed slot 8 Main input tray 9 Tray cover (only with HP LaserJet 1012 printer and HP LaserJet 1015 printer in some

countries/regions)

10 Output bin

ENWW Walk around 5

11 USB port 12 Parallel port (HP LaserJet 1015 printer only) 13 On/off switch 14 Power receptacle 15 Separation pad

6 Chapter 1 ENWW

Printer control panel

The printer control panel has three lights and two buttons. These lights produce patterns that identify your printer’s status.

1 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print

cartridge is missing, or other errors.

2 Ready light: Indicates that the printer is ready to print. 3 Go button and light: To print a demo page or to continue p rinting while in manu al f eed mode ,

press and release the Go button. To print a configuration page, press and hold the Go button for 5 seconds.

2 3

4 Cancel Job button: When the printer is processing data, press the Cancel Job button to

cancel the print job.

Note See Status light patterns for a description of the light patt erns.

ENWW Printer control panel 7

Media paths

Main input tray

The enclosed main input tra y, located in front of the printer, holds up to 150 sheets of 20 lb paper, multiple envelopes, or other media.

Priority input tray

You should use the priority input tray when feeding up to 10 sheets of 20 lb paper or when printing single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document.

Note The printer automatically prints from the priority input tray before printing from the main input tray.

See Loading media

for more information about media types.

Printer media guides

Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the me d ia gu i de s to m atc h th e widt h an d length of the media that you are using.

8 Chapter 1 ENWW

Output bin

The output bin is located on the top of the printer. Fold open the tray extension to support the media as it exits the printer.

ENWW Media paths 9

Print cartridge access

Print cartridge door

The print cartridge door is located on the top of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, insert your finger in the indentation at the right side of the print cartridge door , and pull the print cartridge door up.

10 Chapter 1 ENWW

Printer software

Supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information.

The most recent drivers, additional drivers, and ot her software are available from the Internet and other sources.

The printer comes with software for the following operating systems:

● Windows 95 and Windows NT 4.0 (driver on ly, parallel connections only)

● Windows 98

● Windows Me

● Windows 2000

● Windows XP (32-bit and 64-bit)

● Mac OS 9, v9.1 and higher

● Mac OS X, v10.1 and v10.2

Installing printer software

To install the print driver for Windows 95

To install the printer software for Windows 95, you must use the Add Printer Wizard.

1 Click Start, and then point to Settings. 2 Click Printers. 3 Double-click Add Printer, and click Next as necessary. 4 Select local printer, and click Next. 5 Click Have Disk. 6 Click Browse, and select the appropriate letter for the CD-ROM drive. 7 Double-click the correct folder for your language. 8 Double-click the Drivers folder. 9 Double-click the Win9X_ME folder. 10 Double-click the PCL 5e driver folder. 11 Click the hp1300w5.inf file to highlight it. 12 Click OK to complete the driver installation. Follow the instructions on the screen.

ENWW Printer software 11

To install the print driver for Windows NT 4.0

To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.

1 Click Start, and then point to Settings. 2 Click Printers. 3 Double-click Add Printer, and click Next as necessary. 4 Select My Computer, and click Next. 5 Select the appropriate port, and click Next.

Note For a local connection, the port is LPT1.

6 Click Have Disk. 7 Click Browse, and select the appropriate letter for the CD-ROM drive. If the letter for the

CD-ROM drive does not appear in the drop-down list, type the correct letter followed by a colon and a forward slash. For example, type E:/

8 Double-click the correct folder for your language. 9 Double-click the Drivers folde r. 10 Double-click the WinNT folder. 11 Double-click the PCL 5e driver folder. 12 The hp1300m5.inf file should be highlighted. If not, click it to highlight it. 13 Click Open. 14 In the Install from Disk dialog box, click OK. 15 Click Next. 16 Choose the printer name (this is optional), and the default printer options. Click Next. 17 Select whether the printer will be shared, and click Next. 18 Select Yes, print a test page, and click Finish to complete the driver installation.

To install printer software for all other operating systems

Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions.

12 Chapter 1 ENWW

Printer properties (driver)

Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways:

● Through the software application that you are using to print. This only changes the settings

for the current software application.

● Through the Windows

print jobs.

Note Because many software applications use a different method of accessing the printer properties,

the following section describes the most common methods used in Windows 98, 2000, Millennium, and Windows XP.

To only change the settings for the current software application

Note Although the steps can vary between software applications, this is the most common method.

1 From the File menu in the software application, click Print. 2 On the Print dialog, click Properties. 3 Change the settings, and click OK.

operating system. This changes the default settings for all future

To change the default settings for all future print jobs in Windows 98, 2000, and Millennium

1 In the Windows system tray, click Start, select Settings, and click Printers. 2 Right-click the HP LaserJet 1010 series printer icon. 3 Click Properties, (in Windows 2000, you can also click Printing Preferences). 4 Change the settings, and click OK.

Note In Windows 2000, many of these features are available from the Printing Preferences menu.

To change the default settings for all future print jobs in Windows XP

1 In the Windows system tray, click Start, and click Control Panel. 2 Double-click Printers and Other Hardware. 3 Click Printers and Faxes. 4 Right-click the HP LaserJet 1010 series printer icon. 5 Click Properties, or click Printing Preferences. 6 Change the settings, and click OK.

ENWW Printer software 13

Print setting priorities

There are three ways to change print settings for this printer: in the software application, in the printer driver, and in the HP toolbox. Changes made to print settings are prioritized according to where the changes are made, as follows:

● Changes made in the software applicat ion override settings changed anywhere else. Within a

software application, changes made in the Page Setup dialog box override changes mad e in the Print dialog box.

● Changes made in the printer driver (Printer Properties dialog box) override settings made

through the HP toolbox. Changes made in the printer driver do not override settings in the software application.

● Changes made in the HP toolbox have the lowest priority.

If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest pr iority.

Printer properties online help

The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer’s default settings.

To access the printer properties online help

1 From the software application, click File, and then click Print. 2 Click Properties, and then click Help.

14 Chapter 1 ENWW

Software for Macintosh computers

Accessing the print driver (Mac OS 9.x)

1 From the Apple menu, select the Chooser. 2 Click the hp LaserJet vx.x icon in the top left side of the Chooser dialog box. 3 Do one of the follo wing, depending on how the computer and printer are connected.

• USB: Go to step 4.

• AppleTalk: Select the correct AppleTalk Zone for your printer in the lower left side of the Chooser dialog box

4 Click the hp LaserJet 1010 series printer na me in the right side of the Chooser dialog box. 5 Close the Chooser.

Accessing the print driver (Mac OS X v10.x)

1 Click the hard drive icon on the desktop. 2 Click Applications, and then click Utilities. 3 Click Print Center. 4 Click Add Printer. The Add Printer List dialog box appears. 5 Select USB or AppleTalk from the top menu.

Note If you are using AppleTalk, you might also need to select the correct Zone from the second menu list.

6 Select the printer name from the printer list. 7 Click Add.

ENWW Software for Macintosh computers 15

Printer connections

Note Install the software before setting up the printer.

USB connections

All HP LaserJet 1010 series printers support USB connections. The USB port is on the bac k of the printer.

Connecting the USB cable

Plug the USB cable into the printer. Plug the USB cable into the computer.

Parallel connections

In addition to USB, the HP LaserJet 1015 model also supports parallel connections. The parallel port is on the back of the printer. Use an IEEE 1284-compliant parallel cable.

Connecting the parallel cable

Connect the parallel cable to th e printer. Connect the other end of the parallel cable to the computer.

16 Chapter 1 ENWW

Media

This chapter provides information on the following topics:

● Choosing paper and other media

● Loading media

● Printing on transparencies or labels

● Printing on envelopes

● Printing on letterhead and preprinted forms

● Printing on custom-sized media and cardstock

ENWW Media 17

Choosing paper and other media

HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes:

● Minimum: 76 by 127 mm (3 by 5 in.)

● Maximum: 216 by 356 m m (8 .5 by 14 in)

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media designed for laser printers . See Printer media specifications specifications.

Note Always test a sample of the media before you pur chase large quantities. Your media supplier should

understand the requirements specified in the HP LaserJet printer family print media guide (HP part number 5963-7863). See Printer media specifications for more information.

for detailed paper and media

18 Chapter 2 ENWW

Media to avoid

The HP LaserJet 1010 series printer can handle many types of media. Use of media outside the printer’s specifications will cause a loss of print quality and increase the chance of paper jams occurring.

● Do not use paper that is too rough.

● Do not use paper with cutouts or perforations other than standard 3-hole punched paper.

● Do not use multipart forms.

● Do not use paper with a watermark if you are printing solid patterns.

Media that may damage the printer

In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage:

● Do not use media with staples attached.

● Do not use transparencies designed for inkjet printers or othe r low temperature printers. Use

only transparencies that are specified for use with HP LaserJet printers.

● Do not use photo paper intended for inkjet printers.

● Do not use paper that is embossed or coated and is not designed for the temperatures of the

printer’s image fuser. Select media that can tolerate temperatures of 200° C (392° F) for

0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1010

series printer.

● Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or

letterhead must use inks that can tolerate temperatures of 200° C (392° F) for 0.1 second.

● Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors

when exposed to 200° C (392° F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies

http://www.hp.com/ghp/buyonline.html

worldwide.

in the U.S. or to

ENWW Choosing paper and other media 19

Optimizing print quality for media types

Media type settings control the temper ature of y our p rinter’ s f user. You can change the settings for the media that you are using to optimize the print quality.

You can access the optimizing feature from the Paper tab in your printer driver or from HP toolbox. Printing speeds are automatically reduced when printing special-sized media.

20 Chapter 2 ENWW

Loading media

Main input tray

The main input tray holds up to 150 pag es of 20 lb paper or fewer pages of heavier media (25 mm or less stack). Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, alw ays adjust the media guides.

Priority input tray

The priority input tray holds up to 10 pages of 20 lb paper or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides.

CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.

See Printer media specifications for more information.

Note When you add new media, make sure that you remove all of the media from the input tray and

straighten the stac k of new media. This helps pre vent multiple shee ts of media from feeding th rough the printer at one time, reducing media jams.

Specific types of media

● Transparencies and labels: Load transparencies and labels with the top forward and the

side to be printed facing up. See Printing on transparencies or labels

● Envelopes: Load envelopes with the narrow, stamp side forward and the side to be printed

facing up. See Printing on envelopes

● Letterhead or preprinted forms: Load with the top forward and the side to be printed facing

up. See Printing on letterhead and preprinted forms

● Cards and custom-sized media: Load with the narrow side forward and the side to be

printed facing up. See Printing on custom-sized media and cardstock

for more information.

ENWW Loading media 21

Printing on transparencies or labels

Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications information.

CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn

edges or missing labels.

To print transparencies or labels

1 Load a single page in the priority input tra y or lo ad mu ltiple p ages in the m ain inpu t tr ay. Mak e

sure that the top of the media is forward and the side to be printed (rough side) is facing up.

2 Adjust the media guides. 3 Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer

properties (driver) for instructions. On the Paper/Quality tab or the Paper tab (the Paper

Type/Quality tab for some Mac drivers), choose the correct media type.

Note Not all printer features are a vailable fr om all drivers or operating systems . See the printer properties

(driver) online Help for information about availability of features for that driver.

4 Print the document. Remove the media from the printer as it prints to prevent it from sticking

together , and place the printed pages on a flat surface.

for more

22 Chapter 2 ENWW

+ 92 hidden pages

Hp LASERJET1010, LASERJET1015, LASERJET1012 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Printer basics

WWW links for drivers, software, and support

User guide links

Where to look for more information

Printer configurations

Print with excellent quality

Save time

Save money

Create professional documents

Walk around

hp LaserJet 1010 series printer

Printer control panel

Media paths

Main input tray

Priority input tray

Printer media guides

Output bin

Print cartridge access

Print cartridge door

Supported operating systems

Installing printer software

Printer properties (driver)

Print setting priorities

Printer properties online help

Software for Macintosh computers

Printer connections

USB connections

Parallel connections

Media

Choosing paper and other media

Media to avoid

Media that may damage the printer

Optimizing print quality for media types

Loading media

Main input tray

Priority input tray

Specific types of media

Printing on transparencies or labels

To print transparencies or labels