HP LaserJet 1010, LaserJet 1012, LaserJet 1015, LaserJet 1020 Service Manual
HP LaserJet 1010, 1012, 1015 and 1020
Service Manual
HP LaserJet 1010 series printers and
HP LaserJet 1020 printer
Service Manual
Copyright Information
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited
except as allowed under the copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number Q5911-90945
Edition 1, 4/2005
Information regarding FCC Class B, Parts 15
and 68 requirements can be found in the user
guide.
NOTICE TO U.S. GOVERNMENT USERS:
RESTRICTED RIGHTS COMMERCIAL
COMPUTER SOFTWARE: “Use,
duplication, or disclosure by the Government
is subject to restrictions as set forth in
subparagraph (c) (1)(ii) of the Rights in
Technical Data Clause at DFARS
52.227-7013.”
Trademark Credits
Microsoft
®
and Windows® are U.S.
registered trademarks of the Microsoft
company.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when
using this product to reduce risk of injury from
fire or electric shock.
Read and understand all instructions in the
user guide.
Observe all warnings and instructions
marked on the product.
Use only a grounded electrical outlet when
connecting the HP LaserJet 1010 series
printer or HP LaserJet 1020 printer to a
power source. If you don’t know whether the
outlet is grounded, check with a qualified
electrician.
Do not touch the contacts on the end of any
of the sockets on the
HP LaserJet 1010 series printer or
HP LaserJet 1020 printer. Replace
damaged cords immediately.
Unplug this product from wall outlets before
cleaning or servicing.
Do not install or use this product near water
or when you are wet.
Install the product securely on a stable
surface.
Install the product in a protected location
where no one can step on or trip over the
power cord and the power cord will not be
damaged.
If the product does not operate normally, see
the online user guide.
Table of contents
1 Product Information
Product configurations............................................................................................................................2
HP LaserJet 1010 printer.......................................................................................................2
HP LaserJet 1012 printer.......................................................................................................2
HP LaserJet 1015 printer.......................................................................................................2
HP LaserJet 1020 printer.......................................................................................................3
Overview of product...............................................................................................................................4
HP LaserJet 1010 series printers..........................................................................................4
HP LaserJet 1020 printer.......................................................................................................6
Model and serial numbers.....................................................................................................7
Hardware description.............................................................................................................7
Firmware description ............................................................................................................8
Product specifications............................................................................................................................9
Physical specifications...........................................................................................................9
Printer performance...............................................................................................................9
Environmental specifications.................................................................................................9
Electrical specifications........................................................................................................10
Acoustic emissions..............................................................................................................11
Extended warranty...............................................................................................................................12
Print-cartridge information ...................................................................................................................13
Refilled print cartridges ......................................................................................................13
Recycling print cartridges ...................................................................................................13
Regulatory information.........................................................................................................................14
FCC compliance..................................................................................................................14
Canadian DOC regulations..................................................................................................14
Korean EMI statement.........................................................................................................14
Laser statement for Finland.................................................................................................15
............................................................................................................................15
2 Installation and operation
Operating environment ........................................................................................................................18
Identifying the control-panel components.............................................................................................19
Media specifications.............................................................................................................................21
Supported media sizes........................................................................................................21
Guidelines for using media...................................................................................................................22
Paper and transparencies ...................................................................................................22
Common media problems table ..........................................................................................22
Labels..................................................................................................................................23
Envelopes ...........................................................................................................................23
ENWW iii
Loading media......................................................................................................................................25
Setting media types..............................................................................................................................26
3 Maintenance
Life expectancies of parts that wear ....................................................................................................28
Cleaning the product............................................................................................................................30
User-replaceable parts ........................................................................................................................35
Jams.....................................................................................................................................................42
Envelopes with double-side seams.....................................................................23
Envelopes with adhesive strips or flaps..............................................................24
Card stock and heavy media ..............................................................................................24
Card-stock construction......................................................................................24
Card-stock guidelines..........................................................................................24
Main input tray.....................................................................................................................25
Priority feed slot...................................................................................................................25
Specific types of media .......................................................................................................25
Set the media type...............................................................................................................26
Cleaning the print path.........................................................................................................31
Cleaning the print-cartridge area.........................................................................................32
Cleaning the pickup roller....................................................................................................34
Replacing the pickup roller..................................................................................................35
Replacing the separation pad..............................................................................................38
Replacing the main input tray (paper-pickup tray assembly)...............................................40
Replacing the output-bin extension (delivery-tray assembly)..............................................41
Clearing jams.......................................................................................................................42
Typical media jam locations................................................................................42
Removing a jammed page..................................................................................43
4 Operational overview
Basic functions.....................................................................................................................................46
Formatter system.................................................................................................................................47
Central processing unit .......................................................................................................47
RAM.....................................................................................................................................47
USB interface.......................................................................................................................47
Parallel interface (HP LaserJet 1015 printer only)...............................................................47
Control panel.......................................................................................................................47
Draft mode (EconoMode)....................................................................................................48
HP Memory Enhancement technology (MEt)......................................................................48
Enhanced I/O ......................................................................................................................48
PJL overview ......................................................................................................................49
Printer functions...................................................................................................................................50
Engine control system (engine control unit and power assembly).......................................50
Image-formation system......................................................................................................54
Print cartridge......................................................................................................................56
Printer paper-feed system...................................................................................................56
Jam detection .....................................................................................................................58
Printer-engine-control system.............................................................................51
Printer laser/scanner unit ...................................................................................52
Power system on the engine power assembly....................................................53
The seven image-formation processes ..............................................................55
iv ENWW
Solenoid, sensors, switches, and motor..............................................................................58
Basic sequence of operation (formatter-to-printer)..............................................................60
5 Removal and replacement
Removal and replacement strategy......................................................................................................64
Required tools .....................................................................................................................64
Before performing service....................................................................................................64
Print cartridge .....................................................................................................................65
Differences between the HP LJ 1010 series printer models................................................66
Parts removal order ............................................................................................................67
User-replaceable parts ........................................................................................................................68
Replacing the pickup roller .................................................................................................68
Replacing the separation pad..............................................................................................71
Replacing the main input tray (paper-pickup tray assembly)...............................................73
Replacing the output-bin extension (delivery-tray assembly)..............................................74
Covers..................................................................................................................................................75
Right-side cover...................................................................................................................75
Left-side cover.....................................................................................................................77
Rear panel and top-cover assembly....................................................................................77
Front cover...........................................................................................................................82
Internal assemblies..............................................................................................................................84
Transfer-roller assembly......................................................................................................84
Engine-power assembly......................................................................................................87
Fuser (fixing) assembly........................................................................................................89
Paper-pickup assembly.......................................................................................................91
Engine control unit (ECU) assembly....................................................................................92
Laser/scanner assembly......................................................................................................96
Conditions of jam detection.................................................................................58
6 Troubleshooting
Basic troubleshooting...........................................................................................................................98
Control-panel power-on functions (HP LaserJet 1010 series printers)...............................................100
Control-panel pages (HP LaserJet 1010 series printers only)............................................................101
Control-panel lights (HP LaserJet 1010 series printers).....................................................................102
Control-panel lights (HP LaserJet 1020 printer).................................................................................106
Jams...................................................................................................................................................108
Print-quality troubleshooting...............................................................................................................111
Solving paper-feed problems.............................................................................................................122
Functional checks...............................................................................................................................124
Troubleshooting checklist....................................................................................................98
Control-panel light patterns (HP LJ 1010 series printers)..................................................102
Fatal errors (HP LJ 1010 series printers)...........................................................................105
Status-light patterns...........................................................................................................106
Clearing jams.....................................................................................................................108
Typical media jam locations..............................................................................108
Removing a jammed page................................................................................108
Print-cartridge problems....................................................................................................111
Checking the print cartridge..............................................................................111
To redistribute toner in the print cartridge.........................................111
Solving print-quality problems............................................................................................111
ENWW v
Half self-test functional check............................................................................................124
Drum-rotation functional check .........................................................................................126
High-voltage-contacts check..............................................................................................127
Troubleshooting tools.........................................................................................................................129
Repetitive-image-defect ruler.............................................................................................129
Circuit diagram ..................................................................................................................130
Solenoid, sensors, switches, and motor.............................................................................................131
7 Parts and diagrams
Ordering parts and supplies...............................................................................................................134
Parts..................................................................................................................................134
Related documentation and software................................................................................134
Parts that wear ..................................................................................................................134
Accessories and consumables...........................................................................................................135
Accessories.......................................................................................................................135
Common hardware ...........................................................................................................137
How to use the parts lists and diagrams............................................................................137
Printer exchange/parts.......................................................................................................................138
Major components..............................................................................................................................140
Alphabetical parts list.........................................................................................................................143
Numerical parts list.............................................................................................................................146
To perform a half self-test check.......................................................................124
To perform other checks...................................................................................124
To check the print-cartridge contacts ..............................................................127
To check the printer high-voltage contacts ......................................................128
Index...................................................................................................................................................................149
vi ENWW
List of tables
Table 1-1 Physical specifications....................................................................................................................9
Table 1-2 Performance....................................................................................................................................9
Table 1-3 Environmental specifications (HP LJ 1010 series printers and HP LJ 1020 printer) ......................9
Table 1-4 Power requirements......................................................................................................................10
Table 1-5 Power consumption (average, in watts)........................................................................................10
Table 1-6 Acoustic emissions........................................................................................................................11
Table 2-1 Media sizes...................................................................................................................................21
Table 3-1 Life expectancies of parts that wear..............................................................................................28
Table 4-1 Basic sequence of operation.........................................................................................................60
Table 6-1 Basic troubleshooting ..................................................................................................................98
Table 6-2 Power-on functions: time ranges (HP LJ 1010 series printers only)...........................................100
Table 6-3 Control-panel pages: time ranges (HP LJ 1010 series printers only)..........................................101
Table 6-4 Control-panel light patterns (HP LJ 1010 series printers)...........................................................102
Table 6-5 Control-panel light patterns (HP LJ 1020 printer)........................................................................106
Table 6-6 Solving print-quality problems.....................................................................................................111
Table 6-7 Solving paper-feed problems......................................................................................................122
Table 7-1 Technical support websites.........................................................................................................134
Table 7-2 Accessories.................................................................................................................................135
Table 7-3 Printer exchange/parts................................................................................................................139
Table 7-4 Major components.......................................................................................................................141
Table 7-5 Alphabetical parts list..................................................................................................................143
Table 7-6 Numerical parts list......................................................................................................................146
ENWW vii
viii ENWW
List of figures
Figure 1-1 Front and right-side view (HP LJ 1010 series printers)...................................................................4
Figure 1-2 Back and left-side view (HP LJ 1010 series printers)......................................................................5
Figure 1-3 Front and right-side view (HP LJ 1020 printer)...............................................................................6
Figure 1-4 Back and left-side view (HP LJ 1020 printer)..................................................................................6
Figure 1-5 Model- and serial-number label (HP LJ 1010 printer is shown)......................................................7
Figure 2-1 HP LaserJet 1010 series printer dimensions................................................................................18
Figure 2-2 HP LaserJet 1020 printer dimensions...........................................................................................18
Figure 2-3 Control-panel lights and buttons (HP LJ 1010 series printers)......................................................19
Figure 2-4 Control-panel lights (HP LJ 1020 printer)......................................................................................20
Figure 3-1 Main input tray (HP LaserJet 1020 printer shown)........................................................................40
Figure 3-2 Output-bin extension ....................................................................................................................41
Figure 4-1 Basic configuration........................................................................................................................46
Figure 4-2 Printer functional-block diagram....................................................................................................50
Figure 4-3 Laser/scanner operation...............................................................................................................52
Figure 4-4 High-voltage power supply circuit.................................................................................................54
Figure 4-5 Image formation-block diagram.....................................................................................................55
Figure 4-6 Printer paper path ........................................................................................................................57
Figure 4-7 Solenoid, sensors, switches, and motor........................................................................................59
Figure 4-8 Printer timing diagram...................................................................................................................61
Figure 5-1 Removing the print cartridge.........................................................................................................65
Figure 5-2 HP LaserJet 1015 parallel port......................................................................................................66
Figure 5-3 Parts-removal block diagram........................................................................................................67
Figure 5-4 Main input tray (HP LaserJet 1020 printer shown)........................................................................73
Figure 5-5 Output-bin extension ....................................................................................................................74
Figure 5-6 Remove the right-side cover (1 of 4; HP LJ 1020 printer shown).................................................75
Figure 5-7 Remove the right-side cover (2 of 4; HP LJ 1020 printer shown).................................................75
Figure 5-8 Remove the right-side cover (3 of 4; HP LJ 1020 printer shown).................................................76
Figure 5-9 Remove the right-side cover (4 of 4; HP LJ 1020 printer shown).................................................76
Figure 5-10 Remove the rear panel and top-cover assembly (1 of 6)..............................................................77
Figure 5-11 Remove the rear panel and top-cover assembly (2 of 6)..............................................................78
Figure 5-12 Remove the rear panel and top-cover assembly (3 of 6)..............................................................78
Figure 5-13 Remove the rear panel and top-cover assembly (4 of 6; HP LJ 1020 printer shown)...................79
Figure 5-14 Remove the rear panel and top-cover assembly (5 of 6)..............................................................79
Figure 5-15 Remove the rear panel and top-cover assembly (6 of 6)..............................................................80
Figure 5-16 Reinstall the top-cover assembly (1 of 2)......................................................................................80
Figure 5-17 Reinstall the top-cover assembly (2 of 2)......................................................................................81
Figure 5-18 Remove the front cover (1 of 3)....................................................................................................82
Figure 5-19 Remove the front cover (2 of 3)....................................................................................................83
Figure 5-20 Remove the front cover (3 of 3)....................................................................................................83
Figure 5-21 Remove the transfer roller (1 of 3)................................................................................................84
ENWW ix
Figure 5-22 Remove the transfer roller (2 of 3)................................................................................................85
Figure 5-23 Remove the transfer roller (3 of 3)................................................................................................85
Figure 5-24 Remove the engine-power assembly (1 of 2; HP LJ 1020 printer shown)....................................87
Figure 5-25 Remove the engine power assembly (2 of 2)................................................................................88
Figure 5-26 Remove the fuser (fixing) assembly (1 of 2).................................................................................89
Figure 5-27 Remove the fuser (fixing) assembly (2 of 2).................................................................................90
Figure 5-28 Remove the paper-pickup assembly.............................................................................................91
Figure 5-29 Remove the ECU assembly (1 of 6)..............................................................................................92
Figure 5-30 Remove the ECU assembly (2 of 6)..............................................................................................93
Figure 5-31 Remove the ECU assembly (3 of 6)..............................................................................................93
Figure 5-32 Remove the ECU assembly (4 of 6)..............................................................................................94
Figure 5-33 Remove the ECU assembly (5 of 6)..............................................................................................94
Figure 5-34 Remove the ECU assembly (6 of 6)..............................................................................................95
Figure 5-35 Remove the laser/scanner assembly............................................................................................96
Figure 6-1 Control-panel-lights legend.........................................................................................................102
Figure 6-2 Control-panel lights (HP LJ 1020 printer)....................................................................................106
Figure 6-3 Control-panel-light legend (HP LJ 1020 printer)..........................................................................106
Figure 6-4 Check the fuser connections (HP LaserJet 1010 series shown).................................................125
Figure 6-5 Print-cartridge high-voltage contacts...........................................................................................127
Figure 6-6 Printer high-voltage contacts.......................................................................................................128
Figure 6-7 Repetitive-image-defect ruler......................................................................................................129
Figure 6-8 Circuit diagram............................................................................................................................130
Figure 6-9 Solenoid, sensors, switches, and motor......................................................................................131
Figure 7-1 HP LJ 1010 series and HP LJ 1020 product...............................................................................138
Figure 7-2 Major components (HP LJ 1010 series shown)..........................................................................140
x ENWW
1 Product Information
This chapter provides general product information for HP LaserJet 1010 series printer and the
HP LaserJet 1020 printer.
Product configurations
●
●
Overview of product
●
Product specifications
●
Extended warranty
●
Print-cartridge information
●
Regulatory information
ENWW 1
Product configurations
The HP LaserJet 1010 series printers and the HP LaserJet 1020 printer are designed to print documents
easily and with the laser quality that customers have come to expect from an HP LaserJet product. The
following sections describe the configurations of the HP LaserJet 1010 series printers and the
HP LaserJet 1020 printer.
HP LaserJet 1010 printer
The HP LaserJet 1010 printer (HP LJ 1010) is the base model in the HP LaserJet 1010 series printers.
It offers the following features:
■ Prints up to 12 pages per minute (ppm)
■ 10 seconds or less to first page out
■ 600 x 600 dpi
■
150-sheet input capacity (75-g/m
■ 125-sheet output bin capacity
■ A priority feed slot
■ A horizontal paper-feed path
■ 8 MB of RAM (not expandable)
■ A host-based driver
■ A USB port
2
[20-lb] media)
HP LaserJet 1012 printer
The HP LaserJet 1012 printer (HP LJ 1012) is the mid-range model in the series. It offers all of the
features of the HP LaserJet 1010 printer, plus the following features:
■ Prints up to 14 ppm on A4-size media and 15 ppm on letter-size media
■ FastRes 1200: 1200 dpi effective output quality (600 x 600 x 2 dpi with HP Resolution
Enhancement technology [REt])
■ Networking support through HP Jetdirect devices
HP LaserJet 1015 printer
The HP LaserJet 1015 printer (HP LJ 1015) is the top model in the series. It offers all of the features of
the HP LaserJet 1012, plus the following features:
■ 16 MB of RAM (not expandable)
■ A host-based driver and HP PCL 5e driver
■ A USB port and a parallel port
2 Chapter 1 Product Information ENWW
HP LaserJet 1020 printer
The HP LaserJet 1020 printer (HP LJ 1020) offers the following features:
■ Prints up to 14 ppm for A4-size media and 15 ppm for letter-size media
■ 10 seconds or less to first page out
■ FastRes 1200: 1200 dpi effective output quality (600 x 600 x 2 dpi with HP Resolution
Enhancement technology [REt])
■
150-sheet input capacity (75-g/m
■ 125-sheet output bin capacity
■ A priority feed slot
■ EconoMode (saves toner)
■ Prints watermarks, booklets, and multiple pages per sheet (N-up), and can print the first page on
different media from the remainder of the document
■ 2 MB of RAM
■ 2,000-page print cartridge
■ A USB 2.0 Hi-Speed port
2
[20-lb] media)
ENWW Product configurations 3
Overview of product
HP LaserJet 1010 series printers
10
9
8
1
2
3
4
5
7
6
Figure 1-1 Front and right-side view (HP LJ 1010 series printers)
1 A
TTENTION
light
2 R
EADY
light
3 GO light
4 GO button
5 C
ANCEL JOB
6 Print-cartridge door
7 Priority feed slot
8 Main input tray
9 Tray cover (only for the HP LaserJet 1012 printer and the HP LaserJet 1015 printer in some countries/regions)
10 Output bin
button
4 Chapter 1 Product Information ENWW
11
12
13
14
15
Figure 1-2 Back and left-side view (HP LJ 1010 series printers)
11 USB port
12 Parallel port (HP LaserJet 1015 printer only)
13 On/off switch
14 Power receptacle
15 Separation pad
ENWW Overview of product 5
HP LaserJet 1020 printer
Figure 1-3 Front and right-side view (HP LJ 1020 printer)
1 A
TTENTION
light
2 R
EADY
light
3 Print-cartridge door
4 Output-media support
5 Priority feed slot
6 150-sheet main input tray
7 Output bin
8
10
9
11
Figure 1-4 Back and left-side view (HP LJ 1020 printer)
8 On/off switch
9 Power receptacle
10 USB port
11 Separation pad
6 Chapter 1 Product Information ENWW
Model and serial numbers
The model number and serial number are listed on an identification label located on the back of the
product.
The serial number contains information about the country/region of origin, and the revision level,
production code, and production number of the product.
The label also contains power-rating and regulatory information.
Figure 1-5 Model- and serial-number label (HP LJ 1010 printer is shown)
Hardware description
The HP LaserJet 1010 printer provides 600 x 600 dpi printing. The HP LaserJet 1012, 1015, and 1020
printers offer HP REt technology for 600 x 600 x 2 dpi printing (effectively 1200 dpi).
The printers print at 12 ppm (HP LaserJet 1010) or 15 ppm for letter-size paper and 14 ppm for A4-size
paper (HP LaserJet 1012, 1015, and 1020). With 600 dpi printing for the HP LaserJet 1010 printer and
an effective 1200 dpi printing resolution for the other models, the printers have exceptional text and
graphics print quality. The simple control panels and improved paper-handling make these printers easy
to use.
2
The main input tray has a 150-sheet (75-g/m
[20-lb] media) capacity for continuous, multiple-page
printing. The priority feed slot is used to manually feed single sheets of most recommended media and
2
holds up to ten sheets of 75-g/m
center-justified for all supported media sizes. The output bin holds up to 125 sheets of 75-g/m
(20-lb) media. Both the main input tray and the priority feed slot are
2
(20-lb)
media.
These printers have a very fast first-page-out, at less than 10 seconds to first page out. The base memory
contains 8 MB of RAM for the HP LaserJet 1010 series printers and 2 MB for the HP LaserJet 1020
printer. These printers use an embedded 133 MHz processor.
The print engine has an average duty cycle of 1,000 pages per month (7,000 peak) or 50,000 total pages
printed. The standard print-cartridge life is 2,000 pages, in accordance with ISO/IEC 19752.
NOTE Actual print cartridge life depends on specific usage.
ENWW Overview of product 7
Firmware description
The firmware in the printers includes these features:
■ Host-based printing
■ PCL 5e (HP LaserJet 1015 printer only)
■ EconoMode functionality
8 Chapter 1 Product Information ENWW
Product specifications
This section details the specifications for the HP LaserJet 1010 series printers and the
HP LaserJet 1020 printer.
Physical specifications
Table 1-1 Physical specifications
Model Height Depth Width Weight
HP LaserJet 1010 series printers and the
HP LaserJet 1020 printer
209 mm
(8.3 inches)
242 mm
(9.5 inches)
370 mm
(14.6 inches)
5.9 kg (13.0 lb)
Printer performance
Table 1-2 Performance
Model Print resolution (normal) Print speed (A4-size media)
HP LaserJet 1010 printer 600 x 600 dpi 12 ppm
HP LaserJet 1012 printer 600 x 600 dpi 14 ppm
HP LaserJet 1015 printer 600 x 600 dpi 14 ppm
HP LaserJet 1020 printer 600 x 600 dpi 14 ppm
1
1200 dpi effective output quality, 600 x 600 x 2 dpi with HP Resolution Enhancement technology (REt)
Environmental specifications
Table 1-3 Environmental specifications (HP LJ 1010 series printers and HP LJ 1020 printer)
Category Specification
Operating environment (unit plugged into an alternatingcurrent [ac] outlet)
■ Temperature: 10° to 32.5°C (50° to 90.5°F)
■ Humidity: 20 to 80% relative humidity (no condensation)
Storage environment (unit not plugged into an ac outlet) ■ Temperature: 0° to 40°C (32° to 104°F)
■ Humidity: 10 to 80% relative humidity (no condensation)
ENWW Product specifications 9
Electrical specifications
WARNING! Power requirements are based on the country/region where the printer is sold. Do
not convert operating voltages. This might damage the printer and void the product warranty.
Table 1-4 Power requirements
Specification 110-volt models 220-volt models
Power requirements 110–127 V (±10%)
50/60 Hz (±2 Hz)
Rated current 4.0 amps 2.3 amps
220–240 V (±10%)
50/60 Hz (±2 Hz)
WARNING! Power sources are not interchangeable.
Table 1-5 Power consumption (average, in watts)
Product model Printing
HP LaserJet 1010
printer
HP LaserJet 1012
printer
HP LaserJet 1015
printer
HP LaserJet 1020
printer
1
Values are subject to change. See www.hp.com/support/lj1010 or www.hp.com/support/lj1020 for current information.
2
Power reported is highest value measured for printing using all standard voltages. HP LaserJet 1010 printer print speed is
12 ppm (letter size) and 12 ppm (A4 size). HP LaserJet 1012, 1015, and 1020 printer print speed is 15 ppm (letter size) and
14 ppm (A4 size).
250 W 2 W 2 W 0 W
250 W 2 W 2 W 0 W
250 W 2 W 2 W 0 W
250 W 4 W 4 W 0 W
2
1
Ready
2
PowerSave Off
10 Chapter 1 Product Information ENWW
Acoustic emissions
Table 1-6 Acoustic emissions
Sound power level Declared per ISO 9296
12
Printing L
= 6.2 Bels (A) [62 dB (A)]
WAd
Ready Inaudible
Sound pressure level—Bystander position Declared per ISO 9296
Printing L
= 49 dB (A)
pAm
Ready Inaudible
1
Values are subject to change. See www.hp.com/support/lj1010 for current information. Configuration tested: HP LaserJet 1010
printer using the standard tray, A4 paper, and simplex, continuous printing. HP LaserJet 1010 printer print speed is 12 ppm
(letter size) and 12 ppm (A4 size). HP LaserJet 1012 and 1015 printer print speed is 15 ppm (letter size) and 14 ppm (A4 size).
2
Values are subject to change. See www.hp.com/support/lj1020 for current information. Configuration tested: HP LaserJet 1020
printer using the standard tray, A4 paper, and simplex, continuous printing. During other operations, acoustic emissions might
vary.
ENWW Product specifications 11
Extended warranty
In most countries/regions, HP Care Pack provides additional coverage, beyond standard warranty for
the HP device and for all HP-supplied internal components. This hardware maintenance can uplift the
standard warranty, for example, from next-day to same-day service, or extend it up to 5 years. The
HP Care Pack can provide Express Exchange or onsite service. For more information, see the support
flyer that came with the device for the appropriate phone numbers and information.
12 Chapter 1 Product Information ENWW
Print-cartridge information
The print cartridge is designed to simplify replacement of the major consumable parts. The print cartridge
contains the printing mechanism and a supply of toner.
The standard print-cartridge life is 2,000 pages, in accordance with ISO/IEC 19752.
NOTE Actual print cartridge life depends on specific usage.
Refilled print cartridges
While Hewlett-Packard does not prohibit the use of refilled print cartridges during the warranty period
or while the product is under a maintenance contract, use of refilled cartridges is not recommended for
the following reasons:
■ Repairs resulting from the use of refilled cartridges are not covered under Hewlett-Packard warranty
or maintenance contracts.
■ Hewlett-Packard has no control or process to ensure that a refilled cartridge functions at the high
level of reliability of a new HP LaserJet print cartridge. Hewlett-Packard also cannot predict the longterm reliability effect on the product from using the different toner formulations that are found in
refilled cartridges.
■ The print quality of HP LaserJet print cartridges influences the customer’s perception of the product.
Hewlett-Packard has no control over the actual print quality of a refilled cartridge.
■ Parts that are critical to print quality might not be replaced when the cartridge is refilled with toner.
Recycling print cartridges
In order to reduce waste, Hewlett-Packard offers a recycling program. Cartridge components that do
not wear out are recycled. Plastics and other materials are recycled. Hewlett-Packard pays the shipping
costs from the user to the recycling plant (within the United States). To join this recycling effort, follow
the instructions inside the print cartridge box. See
www.hp.com/recycle for more information.
ENWW Print-cartridge information 13
Regulatory information
FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase separation between equipment and receiver.
■ Connect equipment to an outlet on a circuit different from that to which the receiver is located.
■ Consult your dealer or an experienced radio/TV technician.
NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett-
Packard could void the user's authority to operate this equipment. Use of a shielded interface
cable is required to comply with the Class B limits of Part 15 of FCC rules.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques. «CEM».»
Korean EMI statement
14 Chapter 1 Product Information ENWW
Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet 1010, HP LaserJet 1012, HP LaserJet 1015, HP LaserJet 1020-laserkirjoitin on
käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen
suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on
määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 1010, HP LaserJet 1012, HP LaserJet 1015, HP LaserJet 1020 -kirjoittimen
sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan
sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota
väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa
lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman
erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen
ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin
säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser
ENWW Regulatory information 15
16 Chapter 1 Product Information ENWW
2 Installation and operation
This chapter provides an overview of the appropriate operating environment, describes the control
panel, describes media requirements, and describes how to load print media.
Operating environment
●
●
Identifying the control-panel components
●
Media specifications
●
Guidelines for using media
●
Loading media
●
Setting media types
ENWW 17
Operating environment
Place the product on a sturdy, level surface in a well-ventilated area that meets the following
environmental requirements:
■ Temperature: 10° to 32.5°C (50° to 90.5°F)
■ Humidity: 20 to 80% relative humidity (no condensation)
■ Away from direct sunlight, open flames, and ammonia fumes
■ With sufficient space around the product to accommodate access and ventilation requirements
370 mm (14.6 inches)
209 mm (8.2 inches)
242 mm (9.5 inches)
Figure 2-1 HP LaserJet 1010 series printer dimensions
Figure 2-2 HP LaserJet 1020 printer dimensions
18 Chapter 2 Installation and operation ENWW
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