HP Designjet T1300 User Manual
DESIGNJET T790 and T1300 ePrinter
Series
Using Your Printer
© 2012 Hewlett-Packard Development
Company, L.P.
3rd edition
Legal notices
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
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registered trademarks of Microsoft
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IPv6-ready
Table of contents
1 Introduction ...................................................................................................................... 1
Safety precautions .................................................................................................................... 2
HP Start-Up Kit ......................................................................................................................... 2
Using this guide ....................................................................................................................... 2
Printer models .......................................................................................................................... 4
The printer’s main features ........................................................................................................ 4
The printer’s main components ................................................................................................... 6
The front panel ........................................................................................................................ 9
Printer software ...................................................................................................................... 10
Web Services ........................................................................................................................ 11
Turn the printer on and off ....................................................................................................... 12
The printer’s internal prints ...................................................................................................... 13
2 Installing the software .................................................................................................... 14
Choose which connection method to use ................................................................................... 15
Connect the printer to your network .......................................................................................... 15
Connect a computer to the printer by network (Windows) ........................................................... 17
Connect a computer to the printer by USB cable (Windows) ........................................................ 17
Uninstall the printer software (Windows) ................................................................................... 19
Connect a computer to the printer by network (Mac OS) ............................................................. 19
Connect a computer to the printer by USB cable (Mac OS) ......................................................... 21
Uninstall the printer software (Mac OS) ..................................................................................... 22
3 Setting up the printer ...................................................................................................... 23
Introduction ........................................................................................................................... 24
Set up your Web-connected printer .......................................................................................... 24
Web Services manual configuration ......................................................................................... 25
Paper suitability options (T1300 series) ..................................................................................... 26
Turn nesting on and off (T1300 series) ...................................................................................... 27
Turn usage information on and off ............................................................................................ 28
Turn e-mail notifications on and off ........................................................................................... 29
Turn alerts on and off (Windows only) ...................................................................................... 29
Control access to the printer .................................................................................................... 30
Require account ID (T1300 series) ............................................................................................ 31
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Set Windows driver preferences .............................................................................................. 31
4 Personalizing the printer ................................................................................................. 32
Change the language of the front-panel display ......................................................................... 33
Access the HP Utility ............................................................................................................... 33
Access the Embedded Web Server ........................................................................................... 33
Change the language of the HP Utility ...................................................................................... 34
Change the language of the Embedded Web Server .................................................................. 34
Change the sleep mode setting ................................................................................................ 34
Turn the buzzer on and off ...................................................................................................... 34
Change the front-panel display brightness ................................................................................. 34
Change the units of measurement ............................................................................................. 35
Configure network settings ...................................................................................................... 35
Change the graphic language setting ....................................................................................... 36
Manage ePrinter security ........................................................................................................ 37
Change your printer’s email address ........................................................................................ 37
5 Paper handling ............................................................................................................... 38
General advice ...................................................................................................................... 39
Load a roll onto the spindle ..................................................................................................... 40
Load a roll into the printer ....................................................................................................... 41
Unload a roll ......................................................................................................................... 44
Load a single sheet ................................................................................................................ 45
Unload a single sheet ............................................................................................................. 46
View information about the paper ............................................................................................ 46
Paper presets ......................................................................................................................... 46
Printing paper info ................................................................................................................. 47
Move the paper ..................................................................................................................... 47
Maintain paper ...................................................................................................................... 48
Change the drying time .......................................................................................................... 48
Turn the automatic cutter on and off ......................................................................................... 48
Feed and cut the paper ........................................................................................................... 49
6 Working with two rolls (T1300 series) ............................................................................ 50
The uses of a multiroll printer ................................................................................................... 50
How the printer allocates jobs to paper rolls .............................................................................. 50
7 Printing .......................................................................................................................... 52
Introduction ........................................................................................................................... 53
Print from a USB flash drive ..................................................................................................... 53
Print from a computer using the Embedded Web Server or HP Utility (T1300 series) ....................... 54
Print from a computer using a printer driver ............................................................................... 55
Advanced print settings ........................................................................................................... 55
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8 Web-connected printing .................................................................................................. 69
Print remotely with HP Designjet ePrint & Share .......................................................................... 69
Print by email ........................................................................................................................ 69
Print from a smartphone or tablet ............................................................................................. 70
View and print from the HP Designjet ePrint & Share website ...................................................... 71
Print from HP Designjet ePrint & Share using the printer’s front panel ............................................ 73
View and print from other content repositories ........................................................................... 75
Create your Online Print History ............................................................................................... 75
Share files in your Online Print History ...................................................................................... 75
HP Designjet ePrint & Share security ......................................................................................... 75
9 Job queue management (T790 PS and T1300 series) ....................................................... 77
Introduction ........................................................................................................................... 78
The job queue in the front panel (T790 PS and T1300 series) ...................................................... 78
The job queue in the Embedded Web Server or HP Utility (T1300 series) ...................................... 81
10 Color management ....................................................................................................... 85
Introduction ........................................................................................................................... 86
How colors are represented .................................................................................................... 86
A summary of the color management process ............................................................................ 86
Color calibration .................................................................................................................... 86
Color management from printer drivers ..................................................................................... 88
Color management from printer drivers (PostScript printers) ......................................................... 91
Color management from the Embedded Web Server (T1300 series) ............................................. 94
Color management from the front panel .................................................................................... 96
11 Practical printing examples .......................................................................................... 98
Print a draft for revision with the correct scale ............................................................................ 99
Print a project ...................................................................................................................... 101
Print a presentation .............................................................................................................. 108
Print and scale from Microsoft Office ...................................................................................... 114
12 Retrieving printer usage information .......................................................................... 121
Get printer accounting information ......................................................................................... 122
Check usage statistics ........................................................................................................... 122
Check usage statistics for a job .............................................................................................. 123
Request accounting data by email .......................................................................................... 123
13 Handling ink cartridges and printheads ...................................................................... 125
About the ink cartridges ........................................................................................................ 126
Check the ink cartridges status ............................................................................................... 126
Remove an ink cartridge ....................................................................................................... 126
Insert an ink cartridge ........................................................................................................... 128
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About the printheads ............................................................................................................ 129
Check the printhead status .................................................................................................... 129
Remove a printhead ............................................................................................................. 129
Insert a printhead ................................................................................................................. 132
14 Maintaining the printer ............................................................................................... 136
Check printer status .............................................................................................................. 137
Clean the exterior of the printer ............................................................................................. 137
Maintain the ink cartridges .................................................................................................... 137
Move or store the printer ....................................................................................................... 137
Update the firmware ............................................................................................................. 138
Update the software ............................................................................................................. 139
Printer maintenance kits ........................................................................................................ 139
Secure Disk Erase ................................................................................................................ 139
15 Accessories ................................................................................................................. 141
How to order supplies and accessories ................................................................................... 142
Introduction to the accessories ............................................................................................... 147
16 Troubleshooting paper issues ..................................................................................... 151
The paper cannot be loaded successfully ................................................................................ 152
The paper type is not in the driver .......................................................................................... 154
The printer printed on the wrong paper type ............................................................................ 155
An “on hold for paper” message (T1300 series) ...................................................................... 155
The roll paper will not advance .............................................................................................. 157
The paper has jammed ......................................................................................................... 157
A strip stays on the output tray and generates jams .................................................................. 160
The printer displays out of paper when paper is available ......................................................... 161
Prints do not fall neatly into the basket .................................................................................... 161
The sheet stays in the printer when the print has been completed ............................................... 161
The paper is cut when the print has been completed ................................................................. 161
The cutter does not cut well ................................................................................................... 161
The roll is loose on the spindle ............................................................................................... 161
Recalibrate the paper advance .............................................................................................. 161
17 Troubleshooting print-quality issues ............................................................................ 164
General advice .................................................................................................................... 166
Print quality troubleshooting wizard ........................................................................................ 166
Horizontal lines across the image (banding) ............................................................................ 167
Lines are too thick, too thin or missing .................................................................................... 168
Lines appear stepped or jagged ............................................................................................ 168
Lines print double or in the wrong colors ................................................................................. 169
Lines are discontinuous ......................................................................................................... 169
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Lines are blurred .................................................................................................................. 170
Line lengths are inaccurate .................................................................................................... 171
The whole image is blurry or grainy ....................................................................................... 171
The paper is not flat ............................................................................................................. 172
The print is scuffed or scratched ............................................................................................. 172
Ink marks on the paper ......................................................................................................... 172
Black ink comes off when you touch the print ........................................................................... 173
Edges of objects are stepped or not sharp ............................................................................... 174
Edges of objects are darker than expected .............................................................................. 174
Horizontal lines at the end of a cut sheet print ......................................................................... 174
Vertical lines of different colors .............................................................................................. 175
White spots on the print ........................................................................................................ 175
Colors are inaccurate ........................................................................................................... 175
Colors are fading ................................................................................................................. 176
The image is incomplete (clipped at the bottom) ....................................................................... 176
The image is clipped ............................................................................................................ 177
Some objects are missing from the printed image ..................................................................... 178
A PDF file is clipped or objects are missing ............................................................................. 178
The Image Diagnostics Print ................................................................................................... 178
If you still have a problem ..................................................................................................... 181
18 Troubleshooting ink cartridge and printhead issues .................................................... 182
Cannot insert an ink cartridge ............................................................................................... 183
Ink cartridge status messages ................................................................................................. 183
Cannot insert a printhead ...................................................................................................... 183
The front-panel display recommends reseating or replacing a printhead ...................................... 183
Clean the printheads ............................................................................................................ 184
Clean the printhead drop detector .......................................................................................... 184
Align the printheads ............................................................................................................. 186
Printhead status messages ..................................................................................................... 188
19 Troubleshooting general printer issues ........................................................................ 190
The printer will not start ......................................................................................................... 191
The printer does not print ...................................................................................................... 191
The printer seems slow .......................................................................................................... 192
Communication failures between computer and printer ............................................................. 192
Cannot access the HP Utility .................................................................................................. 193
Cannot access the Embedded Web Server .............................................................................. 193
Cannot connect to the Internet ............................................................................................... 193
Web Services issues ............................................................................................................. 194
Automatic file system check ................................................................................................... 194
Alerts .................................................................................................................................. 195
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20 Front-panel error messages ........................................................................................ 196
The system error log ............................................................................................................. 199
21 HP Customer Care ...................................................................................................... 200
Introduction ......................................................................................................................... 201
HP Professional Services ....................................................................................................... 201
HP Instant Support ................................................................................................................ 202
HP Proactive Support ............................................................................................................ 202
Customer Self Repair ............................................................................................................ 203
Contact HP Support .............................................................................................................. 203
22 Printer specifications ................................................................................................... 205
Functional specifications ....................................................................................................... 206
Physical specifications .......................................................................................................... 207
Memory specifications .......................................................................................................... 208
Power specifications ............................................................................................................. 208
Ecological specifications ....................................................................................................... 208
Environmental specifications .................................................................................................. 208
Acoustic specifications .......................................................................................................... 208
Glossary ........................................................................................................................... 210
Index ............................................................................................................................... 213
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1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
Printer models
●
The printer’s main features
●
The printer’s main components
●
The front panel
●
Printer software
●
Web Services
●
Turn the printer on and off
●
The printer’s internal prints
●
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Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the label. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure that the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fire and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
●
service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the
●
power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power
cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Turn off the printer and unplug the power cord from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
Contact HP Support on page 203.
If there is smoke or an unusual smell coming from the printer
◦
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and
documentation.
Using this guide
This guide can be downloaded from the HP Knowledge Center (see Knowledge Center on page 201).
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 14
●
Setting up the printer on page 23
●
Personalizing the printer on page 32
●
Paper handling on page 38
●
Working with two rolls (T1300 series) on page 50
●
Printing on page 52
●
Web-connected printing on page 69
●
Job queue management (T790 PS and T1300 series) on page 77
●
Color management on page 85
●
Practical printing examples on page 98
●
Retrieving printer usage information on page 121
●
Handling ink cartridges and printheads on page 125
●
Maintaining the printer on page 136
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 151
●
Troubleshooting print-quality issues on page 164
●
Troubleshooting ink cartridge and printhead issues on page 182
●
Troubleshooting general printer issues on page 190
●
Front-panel error messages on page 196
●
Accessories, support and specifications
These chapters, Accessories on page 141, HP Customer Care on page 200 and Printer specifications
on page 205, contain reference information, including customer care, the printer specifications and
part numbers for paper types, ink supplies and accessories.
Glossary
Index
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The Glossary on page 210 contains definitions of printing and HP terms used in this documentation.
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Using this guide
3
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the printer.
Printer models
This guide covers the following printer models, normally referring to them by their short names for
brevity.
Full name Short name
HP Designjet T790 ePrinter T790
HP Designjet T790 PostScript ePrinter T790 PS
HP Designjet T1300 ePrinter T1300
HP Designjet T1300 PostScript ePrinter T1300 PS
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm
(24 in) or 1118 mm (44 in) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the
●
Best print-quality option, the Maximum Detail option and photo paper
The printer can be controlled from its front panel or from a remote computer using the Embedded
●
Web Server or the HP Utility
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Job previews in the front panel
●
Job previews on remote computers (T1300 series only)
●
Includes Web-connected features such as automatic firmware upgrades, HP Designjet ePrint &
●
Share, and HP ePrint
Driverless printing: Files in common graphical formats can be printed directly without needing a
●
printer driver. Just insert a USB flash drive or connect a laptop computer containing your files.
Paper flexibility and automatic easy load, see
●
presets accessible from the front panel and the HP Utility
Handles cut-sheet and roll paper
●
Six-ink system
●
Accurate and consistent color reproduction with automatic color calibration
●
4 Chapter 1 Introduction ENWW
Paper handling on page 38, with information and
Color emulations, see
●
Economode for printing economically
●
Two rolls loaded at once provide fast and easy switching between different rolls, or long runs of
●
unattended printing (T1300 series only)
High productivity features such as job previewing and nesting using the HP Utility or the printer's
●
Embedded Web Server (T1300 series only)
Printer emulation on page 89
Ink and paper usage information available from the Embedded Web Server, see
●
Embedded Web Server on page 33
Access to the online HP Knowledge Center (see
●
Knowledge Center on page 201)
Access the
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The printer’s main features
5
The printer’s main components
The following front and rear views of the 1118mm (44 in) printer illustrate the main components. The
610 mm (24 in) printer (not shown) has the same components in a narrower body.
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
6 Chapter 1 Introduction ENWW
Rear view
HP Designjet T1300 series HP Designjet T790 series
1. Roll cover
2. Communication ports
3. Power switch
4. Power socket
5. Spindle
6. Spindle stop
7. Paper roll
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The printer’s main components
7
Communication ports
1. Hi-Speed USB device port, to connect a computer
2. Fast (T790) or Gigabit (T1300) Ethernet port, to connect to a network
3. Diagnostic LEDs, to be used by service engineers
4. Hi-Speed USB host port, intended for connecting an accessory
There is another Hi-Speed USB host port on the other side of the printer, beside the front panel,
intended for connecting a USB flash drive.
The wall spacers
If you place the printer with its back against a wall, lower the two wall spacers at the rear of the printer
to ensure that the rear of the printer is a minimum distance from the wall. Otherwise, you may
experience paper advance problems.
8 Chapter 1 Introduction ENWW
The front panel
The front panel is located on the front right of the printer. It gives you complete control of your printer:
from the front panel, you can print, view information about the printer, change printer settings, perform
calibrations and tests, and so on. The front panel also displays alerts (warning and error messages)
when needed.
1. A Hi-Speed USB host port, intended for connecting a USB flash drive, which can provide files to
be printed. When a USB flash drive is inserted, a USB icon
home screen.
2. The front panel itself: a touch-sensitive screen with a graphical user interface.
is displayed on the front panel's
3. The Power key, with which you can turn the printer on or off. The key is illuminated when the
printer is on. It flashes when the printer is in transition between on and off.
The front panel has a large central area to display dynamic information and icons. On the left and right
sides you can see up to six fixed icons at different times. Normally they are not all displayed at the
same time.
Left and right fixed icons
Press to return to the home screen.
●
Press
●
to view help about the current screen.
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Press
●
Press
●
to go to the previous item.
to go to the next item.
The front panel
9
●
Press
screen.
to go back to the previous screen. This does not discard any changes made in the current
Press
●
Home screen dynamic icons
The following items are displayed only on the home screen.
●
Press
as loading paper or replacing ink supplies. A smaller warning icon appears if there are actions
that need to be performed.
To the right of the above button is a message showing the printer status or the most important
●
current alert. Press this message to see a list of all current alerts, with an icon indicating the
severity of each alert.
●
Press
on page 52.
●
Press
ePrint & Share using the printer’s front panel on page 73.
●
Press
more USB flash drives are inserted.
to cancel the current process.
to view information about printer status, change printer settings, or initiate actions such
to print a file from a USB flash drive, or to print from a computer. See Printing
to print from your HP Designjet ePrint & Share account. See Print from HP Designjet
to view information about the USB flash drive(s). This icon appears only when one or
●
Press
on hold. See
●
Press
●
While a PostScript or PDF job is printing (PostScript printers only), the Adobe PDF icon
displayed; pressing it has no effect.
If the printer is left idle for some time, it goes into sleep mode and switches off the front-panel display.
To change the time that elapses before sleep mode, press
panel options > Sleep mode wait time. You can set a time between 1 and 240 minutes.
The printer wakes from sleep mode and switches on the front-panel display whenever there is some
external interaction with it.
Information about specific uses of the front panel can be found throughout this guide.
to view and manage the job queue. A smaller warning icon appears if there are jobs
Job queue management (T790 PS and T1300 series) on page 77.
to access available applications. See http://www.hp.com/go/designjeteprinters.
Printer software
The following software is provided with your printer:
The HP-GL/2 and HP RTL driver for Windows
●
is
, then , then Setup > Front
The PCL3GUI raster driver for Mac OS (non-PostScript printers)
●
PostScript drivers for Windows, Mac OS and Linux (PostScript printers)
●
10 Chapter 1 Introduction ENWW
HP Designjet Preview
●
The HP Instant Printing Utility gives you an easy way to print some specific file types without using
●
an application or a printer driver
The Embedded Web Server and (alternatively) the HP Utility allow you to:
●
Manage the printer from a remote computer
◦
View the status of the ink cartridges, the printheads and the paper
◦
Access the HP Knowledge Center, see
◦
Update the printer's firmware, see
◦
Perform calibrations and troubleshooting
◦
Submit print jobs (T1300 series only)
◦
Manage the job queue, see
◦
on page 77
View job accounting information (T1300 series only), see
◦
information on page 121
Change various printer settings
◦
Manage e-mail notifications
◦
Change permissions and security settings (T1300 series only)
◦
See
Access the Embedded Web Server on page 33 and Access the HP Utility on page 33.
NOTE: New versions of all printer software can be expected to appear from time to time. In some
cases, when you receive your printer there may already be later versions available on HP's website of
some of the software provided with it.
Job queue management (T790 PS and T1300 series)
Knowledge Center on page 201
Update the firmware on page 138
Retrieving printer usage
Web Services
Your printer can be connected to the Internet and the Web, providing various benefits:
Automatic firmware updates (see
●
Print on HP ePrinters from almost anywhere
●
Print on HP ePrinters from almost any device, including smartphones and tablet computers
●
To take advantage of these benefits, your printer must be connected to the Internet.
For the latest information, see
HP Designjet ePrint & Share
With HP Designjet ePrint & Share you can print from a conference room, job site, or even home. This
free Web service makes it easy to access and print large-format documents using your tablet,
smartphone, laptop, or printer's touchscreen.
http://www.hp.com/go/designjeteprinters.
Update the firmware on page 138)
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Web Services
11
Print from virtually anywhere
Use your tablet, smartphone, laptop, or printer's touchscreen to print where and when you need.
Plot to print seamlessly from AutoCAD® WS.
●
Send files to print by email to your HP Designjet ePrinter.
●
Save your files online in the cloud
Every time you print using HP Designjet ePrint & Share, a copy of your file is saved in your HP
Designjet ePrint & Share account, so finding files for reprints becomes a breeze.
Access files saved to the cloud using your online print history.
●
Keep your projects safeguarded with trusted HP security features.
●
Collaborate with ease
Whether your files are stored in your HP Designjet ePrint & Share account or an FTP site, HP Designjet
ePrint & Share makes it easy to view, share, and print files.
Share files using an automatically generated hyperlink.
●
Access all your FTP sites in one place.
●
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the
default time is determined by Energy Star), it saves power by going into sleep mode. However, any
interaction with the printer's front-panel display, or sending a new job to print, returns it to active mode,
and it can resume printing immediately. To change the sleep mode time, see
setting on page 34.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to
leave the printer powered on or in sleep mode to avoid wasting ink and time.
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
However, if you plan to store the printer for a long period or the Power key does not seem to work, you
are recommended to turn it off using the power switch at the rear.
Change the sleep mode
12 Chapter 1 Introduction ENWW
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about 75 seconds. However, if the printer has been off
for six weeks or more, preparing the printheads could take up to 45 minutes.
The printer’s internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel.
Before requesting any internal print, check that the printer and the paper are ready for printing.
The loaded paper should be at least A3 landscape—420 mm (16.53in) wide—otherwise the print
●
may be clipped.
The front panel should be displaying the Ready message.
●
To print any internal print, press
then select the internal print you want. The following internal prints are available.
Demo prints: show some of the capabilities of the printer
●
Print drawing demo
◦
Print rendering demo
◦
Print GIS map
◦
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type,
●
number of prints by print-quality option and total amount of ink used per color (the accuracy of
these estimates is not guaranteed) (T1300 series only)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●
Service information: provides information needed by service engineers
●
PostScript font list: shows PostScript fonts available (PostScript printers only)
●
, then , then scroll down to Internal prints and press it,
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The printer’s internal prints
13
2 Installing the software
Choose which connection method to use
●
Connect the printer to your network
●
Connect a computer to the printer by network (Windows)
●
Connect a computer to the printer by USB cable (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the printer by network (Mac OS)
●
Connect a computer to the printer by USB cable (Mac OS)
●
Uninstall the printer software (Mac OS)
●
14 Chapter 2 Installing the software ENWW
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Fast Ethernet (T790
series only)
Gigabit Ethernet (T1300
series only)
Jetdirect print server
(optional accessory)
Hi-Speed USB Very fast Short: 5 m (16 ft) A certified Hi-Speed USB cable is necessary
Fast; varies according to
network traffic
Very fast; varies
according to network
traffic
Moderate; varies
according to network
traffic
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
Long: 100 m (328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect the printer to your network
Provides additional features
See
http://www.hp.com/go/jetdirect for
more details
for reliable communication.
The printer is able to configure itself automatically for most networks, in a similar way to any computer
in the same network. The first time you connect it to a network, this process may take a few minutes.
Once the printer has a working network configuration, you can check its network address from the front
panel: press
, then .
Network configuration
For more details about the current network configuration, go to the front panel and press , then
, then Connectivity > Network connectivity > Fast/Gigabit Ethernet > Modify
configuration; or, for Jetdirect, Connectivity > Network connectivity > Jetdirect EIO >
Modify configuration. From here it is possible, though not normally necessary, to change the
settings manually; this can also be done remotely using the Embedded Web Server or the HP Utility.
TIP: You may find it helpful to print out the full printer network configuration on paper. This can be
done from the front panel: press
prints > Print connectivity config. If you do not print out the full network configuration, consider
making a note of the printer's IP address and network name.
If you accidentally misconfigure the printer’s network settings, you can restore the network settings to
their factory values from the front panel: press
connectivity > Fast/Gigabit Ethernet > Restore factory settings; or, for Jetdirect,
Connectivity > Network connectivity > Jetdirect EIO > Restore factory settings. Then you
, then , then Internal prints > Service information
, then , then Connectivity > Network
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Choose which connection method to use
15
must restart the printer. This automatically provides a working network configuration for most networks.
The printer’s other settings remain unchanged.
Using IPv6
Your printer supports almost all network connectivity features using IPv6, just as it does using IPv4. To
make full use of IPv6, you may need to connect your printer to an IPv6 network in which there are IPv6
routers and servers.
In most IPv6 networks, the printer will configure itself automatically as follows, and no user
configuration is necessary:
1. The printer assigns itself a link-local IPv6 address (which starts with “fe80::”).
2. The printer assigns itself stateless IPv6 addresses as indicated to it by any IPv6 routers on the
network.
3. If no stateless IPv6 addresses can be assigned, the printer will try to obtain IPv6 addresses using
DHCPv6. It will also do so if the routers instruct it to do so.
The stateless and DHCPv6 IPv6 addresses can be used to access the printer, and in most IPv6 networks
this will be appropriate.
The link-local IPv6 address works only in the local subnet. Although it is possible to access the printer
using this address, it is not recommended.
It is possible to assign a manual IPv6 address to the printer, using the front panel or the Embedded
Web Server. It is also possible to disable IPv6 completely in the printer. However, it is not possible to
disable IPv4 in the printer, and therefore it is not possible to configure the printer as IPv6-only.
NOTE: In typical IPv6 use, your printer will have multiple IPv6 addresses, although it has only one
IPv4 address.
TIP: You will generally find it easier to use IPv4 unless you have a specific need to use IPv6.
Microsoft Windows Vista, Microsoft Windows Server 2008, and the new HP Printing and Imaging
devices will have IPv6 enabled by default. For further information on IPv6, see
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00840100/c00840100.pdf. This
document discusses how name resolution plays a fundamental role in Dual-Stack transition methods.
Using the name resolution algorithm in Windows Vista, the document goes through various network
environments and studies how the introduction of routable IPv6 addresses will affect network
applications. It also discusses DHCPv6, SLAAC and the impact to DNS, and makes some
recommendations.
Using IPSec
Your printer supports IPSec.
However, successful IPSec configuration requires advanced network expertise, and is beyond the scope
of this document. For IPSec to work, the printer’s IPSec configuration must exactly match that of the
other devices in your network. Any discrepancy will prevent communication with your printer until the
configuration is corrected or IPSec is disabled. For more information on IPsec configuration, download
the file IPsec_Admin_Guide.pdf from
http://www.hp.com/go/T1300/manuals.
http://www.hp.com/go/T790/manuals or
16 Chapter 2 Installing the software ENWW
Connect a computer to the printer by network (Windows)
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 52 for alternative ways of printing.
See
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see
●
network on page 15).
Now you can proceed to install the printer software and connect to your printer.
Printer software installation
1. Make a note of the printer's IP address from the front panel (see
Server on page 33).
2. Insert the HP Start-up Kit DVD into your computer. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Express Network Install button, and choose your printer from the list of networked
printers that appears, identifying it by its IP address if necessary. The printer drivers and other HP
software, such as the HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint &
Share are installed.
HP Designjet ePrint & Share allows you to create a copy of your document any time you print,
securely in the cloud, in your private online print history. This means that you can reprint your
documents from anywhere. To use HP Designjet ePrint & Share, you must create a passwordprotected account to protect your documents.
Connect the printer to your
Access the Embedded Web
If your computer fails to find any printers on the network, the Printer Not Found window is
displayed, which helps you to try to find your printer. If you have a firewall in operation; you may have
to disable it temporarily in order to find the printer. You also have the options of searching for the
printer by its hostname, IP address or MAC address.
In some cases, when the printer is not in the same sub-net as the computer, specifying the printer's IP
address may be the only successful option.
Connect a computer to the printer by USB cable (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in Hi-Speed USB device port.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
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Connect a computer to the printer by network (Windows)
17
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified
by the USB Implementor's Forum (
Printer software installation
The following instructions apply if you intend to print from software applications using a printer driver.
See Printing on page 52 for alternative ways of printing.
1. Do not connect the computer to the printer yet. You must first install the printer software
on the computer, as follows.
2. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
3. Press the Software Installation button.
4. Press the Custom Install button.
5. In some cases, you may see a message warning you that the installer would need to communicate
through the firewall in order to search the network for printers. As you have no need to do this,
you can check the box Continue installation without searching the network.
6. If you see a list of networked printers, select Help me find my printer (including network,
USB or parallel connected printers).
http://www.usb.org/) should be used with this printer.
7. Select USB Cable.
NOTE: You can connect your printer and complete the installation later if you prefer. To do so,
check the box marked I want to connect my printer after completing the setup
wizard.
8. When prompted to do so, connect your computer to the printer with a certified USB cable. Ensure
that the printer is turned on.
9. The printer drivers and the HP Utility are installed.
TIP: If you would like to share the printer with other people connected to your network, press the
Printer Properties button in the Ready to Install window, set Printer Name to the name under
which the printer will be shared, then set Shared to Yes.
Printer sharing considerations
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects alerts, status reports, paper
management, administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 61.
Preview a
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
18 Chapter 2 Installing the software ENWW
Connect a computer to the printer by network (Windows) on page 17.
Uninstall the printer software (Windows)
1. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
setup.exe program in the root folder of the DVD.
2. Press the Software Installation button.
3. Press the Modify Installation button, and follow the instructions on your screen to uninstall the
printer software.
Connect a computer to the printer by network (Mac OS)
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 52 for alternative ways of printing.
See
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see
●
network on page 15).
Now you can proceed to install the printer software and connect to your printer.
Bonjour connection
1.
Go to the front panel and press
your printer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
Connect the printer to your
, then , then . Note the mDNS service name of
ENWW
6. The printer software is installed, including the printer driver and other HP software, such as the HP
Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.
HP Designjet ePrint & Share allows you to create a copy of your document any time you print,
securely in the cloud, in your private online print history. This means that you can reprint your
documents from anywhere. To use HP Designjet ePrint & Share, you must create a passwordprotected account to protect your documents.
Uninstall the printer software (Windows)
19
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
If you find the right name, scroll sideways if necessary to see the Connection Type column,
●
and check that it shows Bonjour. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your printer's name with a Bonjour connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
TCP/IP connection
1. Go to the front panel and make a note of the printer's URL (see Access the Embedded Web Server
on page 33).
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and other HP software, such as the HP
Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.
HP Designjet ePrint & Share allows you to create a copy of your document any time you print,
securely in the cloud, in your private online print history. This means that you can reprint your
documents from anywhere. To use HP Designjet ePrint & Share, you must create a passwordprotected account to protect your documents.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right name, scroll sideways if necessary to see the Connection Type column,
●
and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your printer's name with an IP Printing connection type, check the box
●
My printer is not in the list.
Click Continue.
20 Chapter 2 Installing the software ENWW
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Connect a computer to the printer by USB cable (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in Hi-Speed USB device port.
Printer software installation
The following instructions apply if you intend to print from software applications using a printer driver.
Printing on page 52 for alternative ways of printing.
See
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. The printer software is installed, including the printer driver and the HP Utility.
7. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
8. Shortly afterwards, a print queue is created automatically for your printer.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. To enable printer sharing, go Sharing, select Printer Sharing, and then check the printer(s)
that you want to share.
http://www.usb.org/) should be used with this printer.
ENWW
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Connect a computer to the printer by USB cable (Mac OS)
21
Please bear in mind the following considerations.
Any other users wishing to share your printer must install the printer software on their own
●
computers.
Anyone sharing your directly connected printer will be able to send print jobs, but will not be able
●
to receive information from the printer—which affects alerts, status reports, paper management,
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your
●
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect a computer to the printer by network (Mac OS) on page 19.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to
uninstall the printer software..
To delete the print queue, select the Print & Fax dialog from the system preferences. Select the name
of the printer and click the – button.
22 Chapter 2 Installing the software ENWW
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