Gateway E-100G SB, E-100M G, E-100M User Manual

USER GUIDE

Gateway Computer

Chapter 1: Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Thank you for purchasing our notebook! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2: Using Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

About the Windows desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 3: Recovering Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System recovery options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Drivers and applications recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Creating drivers and applications recovery discs . . . . . . . . . . . . . . . . . . . . . 25

Copying drivers and applications recovery files to a network . . . . . . . . 26

Creating discs from recovery files on a network . . . . . . . . . . . . . . . . . . . . . 27

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Recovering specific files and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Recovering your system using Microsoft System Restore . . . . . . . . . . . . 30

Recovering your system from the hard drive . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4: Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents www.gateway.com

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chapter 5: Protecting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Hardware security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Kensington lock slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

CompuTrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Computrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Notebook startup and hard drive password . . . . . . . . . . . . . . . . . . . . . . . . . .41

Windows XP user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Using McAfee SecurityCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Using Windows XP Security Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Security updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Traveling securely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Chapter 6: Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Playing music and movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Playing WAV audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Playing audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Creating audio files and music libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Creating music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Creating and editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Transferring your video to your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Editing your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Saving your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Creating music CDs and video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Creating a video DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Creating and copying data CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Advanced multimedia software features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

www.gateway.com

Windows Media Player advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

CyberLink Power2Go advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Contents

Chapter 7: Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Changing notebook power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 8: Wireless Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Wireless networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Buying wireless equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting up your wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Making sure your broadband connection works . . . . . . . . . . . . . . . . . . . . . 85

Setting up your access point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Testing your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Sharing resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Sharing drives and printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Viewing shared drives and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Mapping a network drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Opening files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Copying files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printing files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Connecting to hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adding devices to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adding a desktop computer to your network . . . . . . . . . . . . . . . . . . . . . . . 92

Adding a printer to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Chapter 9: Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

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Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Automatically canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Chapter 10: Customizing Your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . 106

Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using an extended desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Changing the mouse or touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Changing mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Changing touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Modifying security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Chapter 11: Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Using the Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . . . . . . . . 123

Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 12: Traveling with Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Packing your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Contents

Chapter 13: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Networks (wired) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Networks (wireless) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Appendix A: Safety and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Contents www.gateway.com

CHAPTER 1

Getting Help

• Gateway Web site

• Help and Support

•BigFix

•Online help

CHAPTER 1: Getting Help www.gateway.com

Thank you for purchasing our notebook!

You have made an excellent decision choosing Gateway. We are sure that you

will be pleased with the outstanding quality, reliability, and performance of your

new notebook. Each and every Gateway notebook uses the latest technology

and passes through the most stringent quality control tests to ensure that you

are provided with the best product possible.

Your new Gateway notebook is designed to provide an exceptional balance of

performance and portability. Your notebook uses the latest chipset and mobile

processor technologies to manage the processor speed and power

consumption for a greater battery life experience. This design provides you with

maximum performance when plugged into AC power balanced with optimized

battery life when on battery power.

Please read this manual carefully to familiarize yourself with our range of

services and support. We have highlighted some basic care and safety

information to help you keep your notebook in good operating condition.

Gateway stands behind our value proposition to our customers — to provide

best-of-class service and support in addition to high-quality, brand-name

components at affordable prices. If you ever have a problem, our

knowledgeable, dedicated customer service department will provide you with

fast, considerate service.

Gateway Web site

We sincerely hope that you will receive the utmost satisfaction and enjoyment

from your new Gateway notebook for years to come.

Thank you again, from all of us at Gateway.

Gateway's online support is available 24 hours per day, 7 days per week and

provides the most current drivers, product specifications, tutorials, and

personalized information about your notebook. Visit the Gateway Support

Web site at www.

gateway.com.

www.gateway.com

Using Support

Gateway Web site

The Support site is divided into seven major areas:

■ Support Home

■ Product Support

■ Downloads

■ Customer Service

■ Upgrade Center

■ Resources

■ Contact Us

Support Home

Click Support Home, then click Notebooks. To view support documents for your notebook, type your serial number in the Serial Number box, then click Submit.

Click the arrow button to open the Select Your Computer Product box, then click Notebook Computers to access product documentation, specifications, and guides for all Gateway notebooks.

Product Support

Click Product Support to view a list of all the products that Gateway supports.

Downloads

Click Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. Click Browse All Downloads to walk through a step-by-step wizard to locate your drivers.

Customer Service

Click Customer Service to view information about your account and general information about warranties and special offers.

Upgrade Center

Click Upgrade Center to view and purchase upgrades for your notebook.

Resources

Click Resources to access utilities to help you manage your notebook.

Contact Us

Click Contact Us to access links to customer care with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see “Telephone

support” on page 147.

CHAPTER 1: Getting Help www.gateway.com

Help and Support

Your no tebook inclu des Help and Support, an easily accessible collection of help

information, troubleshooters, and automated support. Use Help and Support

to answer questions about Windows and to help you quickly discover and use

the many features of your Gateway notebook.

To start Help and Support:

■ Click Start, then click Help and Support. Help and Support opens.

Searching for a topic

You can find help information by clicking a link, performing a search, or

browsing the index.

To search for a topic in Help and Support, type a word or phrase (keyword) in

the Search box located at the top of any Help and Support screen, then click

the arrow button.

For each search, you receive the following search result types:

■ Suggested Topics - These topics are located in Help and Support and are

relevant to your search topic.

■ Full-text Search Matches - These topics are located in Help and Support

and contain the words you entered in the Search box.

■ Microsoft Knowledge Base - These topics are located on the Microsoft Web

site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

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BigFix

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the Search Results list.

Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to open BigFix.

To start BigFix:

■ Click Start, All Programs, Accessories, System Tools, then click BigFix.

To learn more about using BigFix:

■ From the BigFix program, click Help, then click Tut oria l.

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.

CHAPTER 1: Getting Help www.gateway.com

You can search for information by viewing the help contents, checking the

index, searching for a topic or keyword, or browsing through the online help.

CHAPTER 2

Using Windows XP

•About the Windows desktop

• Identifying window items

• Working with files and folders

• Searching for files

•Working with documents

•Shortcuts

CHAPTER 2: Using Windows XP www.gateway.com

About the Windows desktop

Help and Support

For more information about the

Windows desktop, click Start, then click

Help and Support. Type the keyword

Windows desktop in the Search box,

then click the arrow.

After your notebook starts, the first screen you see is the Windows desktop. The

desktop is like the top of a real desk. Think of the desktop as your personalized

work space where you open programs and perform other tasks.

Your desktop may be different from this example, depending on how your

notebook is set up.

The desktop contains the taskbar, the Start button, and the Recycle Bin icon.

Desktop

Description

elements

The taskbar is the bar at the bottom of the notebook display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.

The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities. Click the Start button, then open a file or program by clicki ng an item on th e menu that opens.

The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your notebook. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 14.

The Windows Security Center icon may appear on the taskbar near the clock. The icon changes appearance to notify you when the security settings on your notebook are set below the recommended value or when updates are available. Double-click this icon to open the Windows Security Center. For more information, see “Modifying security

settings” on page 114.

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Using the Start menu

About the Windows desktop

Help and Support

For more information about the

Windows Start menu, click Start, then

click Help and Support. Type the

keywo rd Windows St art menu in the

Search box, then click the arrow.

You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu.

To use the Start menu:

1 Click the Start button on the lower left of the Windows desktop. The Start

menu opens showing you the first level of menu items.

2 Click All Programs to see all programs and files in the Start menu. When

you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands.

3 Click a file or program to open it.

Adding icons to the desktop

For more information about desktop

icons, click Start, then click Help and

Support. Type the keyword desktop

icons in the Search box, then click the

Help and Support

arrow.

You may want to add an icon (shortcut) to the desktop for a program that you use frequently.

To add icons to the desktop:

1 Click Start, then click All Programs.

2 Right-click (press the right mouse or touchpad button) the program that

you want to add to the desktop.

3 Click Send To, then click Desktop (create shortcut). A shortcut icon for

that program appears on the desktop.

CHAPTER 2: Using Windows XP www.gateway.com

Identifying window items

For more information about windows,

click Start, then click Help and Support. Type the k eywor d window in the Search

Help and Support

box, then click the arrow.

When you double-click the icon for a drive, folder, file, or program, a window

opens on the desktop. This example shows the Local Disk (C:) window, which

opens after you double-click the Local Disk (C:) icon in the My Computer

window.

Title bar

bar

Close Maximize

Minimize

Every program window looks a little different because each has its own menus,

icons, and controls. Most windows include these items:

Window item Description

The title bar is the horizontal bar at the top of a window that shows the window title.

Clicking the minimize button reduces the active window to a button on the taskbar. Clicking the program button in the taskbar opens the window again.

Clicking the maximize button expands the active window to fit the entire notebook display. Clicking the maximize button again restores the window to its former size.

Clicking the close button closes the active window or program.

Clicking an item on the menu bar starts an action such as Print or Save.

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Working with files and folders

You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.

Viewing drives

Working with files and folders

For more information about files and

folders, click Start, then click Help and

Support. Type the keyword files and

folders in the Search box, then click the

Help and Support

arrow.

Drives are like file cabinets because they hold files and folders. A notebook

almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3½ Floppy (A:) for the diskette drive. You may also have more drives such as an external disc drive.

To view the drives on your notebook:

■ Click Start, then click My Computer on the Start menu.

Hard

drives

Diskette

drive

Disc drive

To see the files and folders on a drive:

■ Double-click the drive icon. If you do not see the contents of a drive after

you double-click its icon, click Show the contents of this drive.

CHAPTER 2: Using Windows XP www.gateway.com

Creating folders

For more information about creating files

and folders, click Start, then click Help

creating files and folders in the

Help and Support

and Support. Type the keyword

Search box, then click the arrow.

Folders are much like the folders in a file cabinet. They can contain files and other

folders.

Files are much like paper documents—letters, spreadsheets, and pictures—that

you keep on your notebook. In fact, all information on a notebook is stored in

files.

Folde rs

Files

To create a folder:

1 Click Start, then click My Computer on the Start menu.

2 Double-click the drive where you want to put the new folder. Typically,

Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive. If you do not see the contents of the drive, click Show the contents of

this drive.

3 If you want to create a new folder inside an existing folder, double-click

the existing folder. If you do not see the contents of the drive or folder, click Show the contents of this drive or Show the contents of this

folder.

4 Click File, New, then click Folder. The new folder is created.

5 Type a name for the folder, then press ENTER. The new folder name appears

by the folder icon.

For information about renaming folders, see “Shortcuts” on page 21.

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Copying and moving files and folders

Working with files and folders

The clipboard stores whatever you cut or copy until you cut or copy again. Then the

clipboard contains the new information

only. Therefore, you can paste copies of a

file or folder into more than one place,

but as soon as you copy or cut a different

file or folder, the original file or folder is

For more information about copying files

and folders or moving files and folders,

click Start, then click Help and Support.

Type the keyword copying files and

folders or moving files and folders

in the Search box, then click the arrow.

deleted from the clipboard.

Help and Support

Important

The skills you need to copy and move files are called copying, cutting, and pasting.

When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.

When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.

To copy a file or folder to another folder:

1 Locate the file or folder you want to copy. For more information, see

“Viewing drives” on page 11 and “Searching for files” on page 16.

2 Right-click (press the right mouse or touchpad button) the file or folder

that you want to copy. A pop-up menu opens on the desktop.

3 Click Copy on the pop-up menu.

4 Open the destination folder.

5 With the pointer inside the destination folder, right-click.

6 Click Paste. A copy of the file or folder appears in the new location.

To move a file or folder to another folder:

1 Locate the file or folder you want to move. For more information, see

“Viewing drives” on page 11 and “Searching for files” on page 16.

2 Right-click (press the right mouse or touchpad button) the file or folder

that you want to move. A pop-up menu opens on the desktop.

3 Click Cut on the pop-up menu.

4 Open the destination folder.

5 With the pointer inside the destination folder, right-click.

6 Click Paste. The file or folder you moved appears in its new location and

is removed from its old location.

CHAPTER 2: Using Windows XP www.gateway.com

Deleting files and folders

For more information about deletin g files

and folders, click Start, then click Help

deleting files and folders in the

Help and Support

and Support. Type the keyword

Search box, then click the arrow.

When you throw away paper files and folders, you take them from the file

cabinet and put them in a trash can. Eventually the trash can is emptied.

In Windows, you throw away files and folders by first moving them to the

Windows trash can, called the Recycle Bin, where they remain until you decide

to empty the bin.

You can recover any file in the Recycle Bin as long as the bin has not been

emptied.

To delete files or folders:

1 In My Computer or Windows Explorer, click the files or folders that you

want to delete. For instructions on how to select multiple files and folders, see “Shortcuts” on page 21.

If you cannot find the file you want to delete, see “Searching for files” on

page 16.

2 Click File, then click Delete. Windows moves the files and folders to the

Recycle Bin.

To recover files or folders from the Recycle Bin:

1 Double-click the Recycle Bin icon. The Recycle Bin window opens and lists

the files and folders you have thrown away since you last emptied it.

Emptying the Recycle Bin permanently

erases any files or folders in the bin. These

For more information about emptying

the Recycle Bin, click Start, then click

Help and Support. Type the keyword

emptying the Recycle Bin in the

files cannot be restored.

Help and Support

Search box, then click the arrow.

Caution

2 Click the files or folders that you want to restore. For instructions on how

to select multiple files and folders, see “Shortcuts” on page 21.

3 Click File, then click Restore. Windows returns the deleted files or folders

to their original locations.

To empty the Recycle Bin:

1 Double-click the Recycle Bin icon on the desktop. The Recycle Bin window

opens.

2 Click File, then click Empty Recycle Bin. Windows asks you if you are sure

that you want to empty the bin.

3 Click Ye s . Windows permanently deletes all files in the Recycle Bin.

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Browsing for files and folders

Working with files and folders

For more information about browsing for

files and folders, click Star t, then click Help and Support. Type the keyword

files and folders in the Search box,

Help and Support

then click the arrow.

A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.

Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need. This is called browsing.

To browse for a file:

1 Click Start, then click MY COMPUTER. The My Computer window opens.

2 Double-click the drive or folder that you think contains the file or folder

that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder.

3 Continue double-clicking folders and their subfolders until you find the

file or folder you want.

CHAPTER 2: Using Windows XP www.gateway.com

Searching for files

If you are looking for a particular file or folder or a set of files or folders that have

characteristics in common, but you do not remember where they are stored on

your hard drive, you can use the Search utility to search by:

■ Name or part of a name

■ Creation date

■ Modification date

■ File type

■ Text conta ined i n the f ile

■ Time period in which it was created or modified

You can also combine search criteria to refine searches.

Files and folders found using this utility can be opened, copied, cut, renamed,

or deleted directly from the list in the results window.

Using the Windows Search utility

For more information about searching

for files and folders, click Start, then click

Help and Support. Type the keyword

searching in the Search box, then click

Help and Support

the arrow.

To find files and folders using the Search utility:

1 Click Start, then click Search. The Search Results window opens. Click All

files and folders.

2 If you want to search by file or folder name, type in all or part of the file

or folder name in the name box in the left pane of the window.

■ If you type all of the name, Search will list all files and folders of

that name.

■ If you type part of the name, Search will list all of the file and folder

names containing the letters you typed.

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Searching for files

3 Click Search. When the search is completed, Windows lists the files and

folders whose names contain the text that you searched for.

4 Open a file, folder, or program by double-clicking the name in the list.

Using advanced search options

Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the:

■ Date the file was created or modified.

■ Size of the file.

■ Type of file, such as a program or a text document.

CHAPTER 2: Using Windows XP www.gateway.com

Working with documents

Computer documents include word processing files, spreadsheet files, or other

similar files. The basic methods of creating, saving, opening, and printing a

document apply to most of these types of files.

Creating a new document

The following examples show how to create, save, open, and print a document

using Microsoft

WordPerfect, Microsoft Word, and Microsoft Excel.

For more information about using a program, click Help on its menu bar.

To create a new document:

1 Click Start, All Programs, Accessories, then click WordPad. Microsoft

WordPad starts and a blank document opens.

WordPad. Similar procedures apply to other programs such as

2 Begin composing your document. Use the menus and toolbar buttons at

the top of the window to format the document.

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Saving a document

Working with documents

For more information about saving

documents, click Start, then click Help

and Support. Type the keyword saving

in the Search box, then click the arrow.

Help and Support

After you create a document, you need to save it if you want to use it later.

To save a document:

1 Click File, then click Save. The Save As dialog box opens.

Save in

list

File name

2 Click the arrow button to open the Save in list, then click the folder where

you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.

3 Type a new file name in the File name box.

4 Click Save.

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Opening a document

For more information about opening

documents, click Start, then click Help

opening files in the Search box, then

Help and Support

and Support. Type the keyword

click the arrow.

To view, revise, or print an existing document, first you need to open it. Open

the document in the program that it was created in.

To open a document:

1 Start the program.

2 Click File, then click Open.

3 Click the arrow button to open the Look in list, then click the folder you

want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.

Look in list

Printing a document

For more information about printing

documents, click Start, then click Help printing in the Search box, then click

Help and Support

and Support. Type the keyword

the arrow.

4 Double-click the document file name. The document opens.

To print a document, you must have a printer connected to your notebook or

have access to a network printer. For more information about installing or using

your printer, see the printer documentation.

To print a document:

1 Make sure that the printer is turned on and loaded with paper.

2 Start the program and open the document.

3 Click File, then click Print. The Print dialog box opens.

4 Set the print options, then click OK. The document prints.

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Shortcuts

For more information about Windows

keybo ard short cuts, clic k Start, then click

Help and Support. Type the keyword

Windows keyboard shortcuts in the

Help and Support

Search box, then click the arrow.

The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.

To. .. Do this...

Copy a file, folder, text, or graphic

Cut a file, folder, text, or graphic

Paste a file, folder, text, or graphic

Select multiple items in a list or window

Select multiple adjacent items in a list or window

Permanently delete a file or folder

Rename a file or folder Click the file or folder, press F2, type the new name, then press ENTER.

Close the active window or program

Click the item, then press CTRL +C.

Click the item, then press C

Click inside the folder or window where you want to paste the object, then press

TRL +V.

Click the first item, press and hold down the C remaining items.

Click the first item in the list, press and hold down the SHIFT key, then click the last item in the list.

Click the file or folder, then press S deleted. The file or folder is not stored in the Recycle Bin.

Press ALT +F4.

TRL +X.

TRL key, then click each of the

HIFT +DELETE. The file or folder is permanently

Switch to a different file, folder, or running program

Press ALT +TAB.

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