Epson XP-5100 Service Manual

User's Guide
NPD5891-01 EN
User's Guide

Contents

Contents
About This Manual
Introduction to the Manuals...................6
Using the Manual to Search for Information. . . . . . . 6
Marks and Symbols.........................8
Descriptions Used in this Manual...............8
Important Instructions
Safety Instructions for Ink................. 10
Printer Advisories and Warnings.............. 11
Advisories and Warnings for Setting Up/
Using the Printer........................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Advisories and Warnings for Using Memory
Cards................................ 12
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Printer Basics
Part Names and Functions...................13
Control Panel.......................... 15
Basic Screen
Icons displayed in the LCD Screen........... 16
Basic Operations........................17
Entering Characters......................18
Viewing Animations........................19
Conguration
...................15
Network Settings
Network Connection Types.................. 21
Wi-Fi Connection....................... 21
Wi-Fi Direct (Simple AP) Connection.........21
Connecting to a Computer...................22
Connecting to a Smart Device................ 23
Making Wi-Fi Settings from the Printer..........23
Making Wi-Fi Settings Manually.............24
Making Wi-Fi Settings by Push Button Setup
(WPS)................................25
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................27
Making Wi-Fi Direct (Simple AP)
Connection Settings......................28
Making Advanced Network Settings..........29
Checking the Network Connection Status........30
Network Icon...........................30
Checking Detailed Network Information
from the Control Panel....................30
Printing a Network Connection Report........31
Printing a Network Status Sheet.............38
Replacing or Adding New Access Points.......39
Changing the Connection Method to a Computer. . 39
Disabling Wi-Fi from the Control Panel..........40
Disconnecting Wi-Fi Direct (Simple AP)
Restoring the Network Settings from the
Control Panel............................ 41
Preparing the Printer
Available Paper and Capacities..............42
Loading Paper in the Paper Cassette..........44
Loading Envelopes and Precautions.......... 47
List of Paper Type....................... 47
Placing Originals..........................48
Placing Originals on the Scanner Glass. . . . . . . . 48
Inserting a Memory Card....................50
Supported Memory Cards................. 50
Inserting and Removing a Memory Card.......50
Accessing a Memory Card From a Computer. . . .51
Menu Options for Settings...................52
Menu Options for Supply Status.............52
Menu Options for Basic Settings.............53
Menu Options for Printer Settings............53
Menu Options for Network Settings..........54
Menu Options for Web Service Settings........55
Menu Options for File Sharing..............56
Menu Options for Guide Functions...........56
Menu Options for Firmware Update..........56
Menu Options for Restore Default Settings. . . . . 56
Saving Power.............................57
Saving Power - Control Panel...............57
Printing
Printing from the Printer Driver on Windows. . . . . 58
Accessing the Printer Driver................58
Printing Basics..........................58
Printing on 2-Sides.......................60
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User's Guide
Contents
Printing Several Pages on One Sheet..........61
Printing and Stacking in Page Order (Reverse
Order Printing).........................62
Printing a Reduced or Enlarged Document. . . . . 62
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............63
Printing with a Header and Footer........... 69
Printing a Watermark.....................70
Printing Multiple Files Together.............71
Printing Using the Color Universal Print
Feature...............................71
Adjusting the Print Color..................72
Printing to Emphasize in Lines............73
Printing Clear Bar Codes..................73
Canceling Printing.......................74
Menu Options for the Printer Driver..........74
Printing from the Printer Driver on Mac OS......76
Printing Basics..........................76
Printing on 2-Sides.......................78
Printing Several Pages on One Sheet..........79
Printing and Stacking in Page Order (Reverse
Order Printing).........................79
Printing a Reduced or Enlarged Document. . . . . 80
Adjusting the Print Color..................81
Canceling Printing.......................81
Menu Options for the Printer Driver..........81
Making Operation Settings for the Mac OS
Printer Driver..........................83
Printing from the Print Photos Menu on the
Basic Operations for Printing Photos......... 84
Printing in Various Layouts................ 88
Printing ID Photos.......................89
Printing Photos with a Template.............90
Menu Options for Printing from the Control
Panel.................................91
Printing from the Variou s prin t s Menu on the
Printing a Schedule...................... 94
Printing Lined Paper.....................95
Printing Original Writing Paper.............95
Printing Envelopes.......................96
Printing an Original Message Card...........98
Printing from Smart Devices.................100
Using Epson iPrint......................100
Using Epson Print Enabler................101
Using AirPrint.........................102
Canceling the Ongoing Job..................103
Copying
Copying Basics...........................104
Copying on 2-Sides....................... 104
Copying Multiple Originals onto One Sheet. . . . . .105
Various Copying Methods.................. 105
Copying Photos........................105
Copying in Various Layout................107
Basic Menu Options for Copying............. 108
Advanced Menu Options for Copying..........108
Scanning
Scanning Using the Control Panel.............110
Scanning to a Memory Card...............110
Scanning to a Computer (Event Manager). . . . . 112
Scanning to the Cloud...................116
Scanning to a Computer (WSD)............118
Scanning from a Computer..................120
Scanning Using Epson Scan 2..............120
Scanning from Smart Devices................127
Installing Epson iPrint...................127
Scanning Using Epson iPrint...............127
Replacing Ink Cartridges and Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................129
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 129
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........129
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........129
Ink Cartridge Codes.......................130
Ink Cartridge Handling Precautions...........131
Replacing Ink Cartridges................... 133
Maintenance Box Handling Precautions........ 133
Replacing a Maintenance Box................134
Temporarily Printing with Black Ink...........134
Temporarily Printing with Black Ink -
Control Panel..........................135
Temporarily Printing with Black Ink - Windows 135 Temporarily Printing with Black Ink - Mac OS. .136
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)................... 137
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User's Guide
Contents
Maintaining the Printer
Checking and Cleaning the Print Head.........138
Checking and Cleaning the Print Head -
Control Panel..........................138
Checking and Cleaning the Print Head -
Windows.............................139
Checking and Cleaning the Print Head - Mac
OS..................................139
Aligning the Print Head....................139
Aligning the Print Head - Control Panel. . . . . . 139
Cleaning the Paper Path....................141
Cleaning the Paper Path for Ink Smears.......141
Cleaning the Paper Path for Paper Feeding
Problems.............................141
Cleaning the Scanner Glass..................143
Cleaning the Translucent Film............... 143
Network Service and Software Information
Application for Conguring Printer Operations
Running Web Cong on a Web Browser. . . . . . 146
Running Web Cong on Windows.......... 147
Running Web
Application for Scanning Documents and
Adding the Network Scanner..............148
Application for Conguring Scanning Operations from the Control Panel (Epson
Event Manager)..........................149
Application for Laying Out Photos (Epson Easy
Photo Print).............................149
Application for Printing Web Pages (E-Web Print) 150
Application for Scanning and Transferring
Images (Easy Photo Scan)...................150
Soware Update Tools (EPSON Soware
Updater)...............................151
Application for Conguring Multiple Devices (EpsonNet
Installing the Latest Applications..............152
Updating the Printer's Firmware using the
Uninstalling Applications...................153
Uninstalling Applications - Windows.........154
Uninstalling Applications - Mac OS..........154
Printing Using a Network Service.............155
Cong
on Mac OS............147
Cong
)........................151
Solving Problems
Checking the Printer Status..................156
Checking Messages on the LCD Screen. . . . . . . 156
Checking the Printer Status - Windows.......157
Checking the Printer Status - Mac OS........157
Checking the Soware Status. . . . . . . . . . . . . . . . 158
Removing Jammed Paper...................158
Paper Does Not Feed Correctly...............158
Paper Jams............................159
Paper Feeds at a Slant....................159
Several Sheets of Paper are Fed at a Time. . . . . . 159
Power and Control Panel Problems............159
Power Does Not Turn On.................159
Power Does Not Turn O.................159
Power Turns O Automatically.............159
LCD Screen Gets Dark...................160
Cannot Print from a Computer...............160
Checking the Connection (USB)............160
Checking the Connection (Network).........160
Checking the Soware and Data. . . . . . . . . . . . 161
Checking the Printer Status from the
Computer (Windows)....................163
Checking the Printer Status from the
Computer (Mac OS).....................163
When You Cannot Make Network Settings......164
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 164
Checking the SSID Connected to the Printer. . . 166
Checking the SSID for the Computer.........166
Cannot Print from an iPhone or iPad.......... 167
Printout Problems........................167
Printout is Scued or Color is Missing........167
Banding or Unexpected Colors Appear.......168
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................168
Blurry Prints, Vertical Banding, or
Misalignment..........................169
Print Quality is Poor.....................169
Paper Is Smeared or Scued...............170
Paper is Smeared During Automatic 2-Sided
Printing..............................171
Printed Photos are Sticky.................172
Images or Photos are Printed in Unexpected
Colors...............................172
Cannot Print Without Margins.............172
Edges of the Image are Cropped During
Borderless Printing......................172
Position, Size, or Margins of the Printout
e
Are Incorrect..........................173
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User's Guide
Contents
Printed Characters Are Incorrect or Garbled. . . 173
e Printed Image Is Inverted..............173
Mosaic-Like Patterns in the Prints...........174
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........174
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 174
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 174
e Printout Problem Could Not be Cleared. . . 174
Other Printing Problems................... 175
Printing Is Too Slow.....................175
Printing Slows Down Dramatically During
Continuous Printing.....................175
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................175
Cannot Start Scanning.....................176
Scanned Image Problems...................176
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......176
e Image Quality Is Rough...............177
Oset Appears in the Background of Images. . . 177
Text is Blurred.........................177
Moiré Patterns (Web-Like Shadows) Appear. . . 178 Cannot Scan the Correct Area on the
Scanner Glass..........................178
Text is Not Recognized Correctly when
Saving as a Searchable PDF................178
Cannot Solve Problems in the Scanned Image. . 179
Other Scanning Problems...................180
Scanning Is Too Slow....................180
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 180
Other Problems..........................180
Slight Electric Shock when Touching the
Printer...............................180
Operation Sounds Are Loud...............180
Cannot Save Data to a Memory Device.......181
Application Is Blocked by a Firewall (for
Windows Only)........................181
"!" Is Displayed on the Photo Selection Screen. . 181
Supported ird Party Services.............185
External Storage Device Specications........185
Dimensions...........................186
Electrical Specications.................. 186
Environmental Specications..............187
System Requirements....................187
Regulatory Information....................188
Standards and Approvals................. 188
German Blue Angel.....................189
Restrictions on Copying..................189
Transporting the Printer....................189
Copyright.............................. 191
Trademarks.............................192
Where to Get Help........................193
Technical Support Web Site................193
Contacting Epson Support................193
Appendix
Technical Specications....................182
Printer Specications....................182
Scanner Specications...................183
Interface Specications...................183
Network Function List...................184
Wi-Fi Specications.....................184
Security Protocol.......................185
5
User's Guide

About This Manual

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 151

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
6
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows : Ho l d d ow n Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
7
User's Guide
About This Manual

Marks and Symbols

Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.

Descriptions Used in this Manual

Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microso
Microso
Microso
Microso
Microso
Microso
Microso
Microso
Microso
Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
8
User's Guide
About This Manual
Microso® Wi n d o w s Ser v e r® 2008 R2 operating system
Microso
Microso
Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
9
User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.

Safety Instructions for Ink

Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
Keep ink cartridges and maintenance box out of the reach of children.
10
User's Guide
Important Instructions

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a
will not operate properly if it is tilted at an angle.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white at cable inside the printer.
Do not use aerosol products that contain
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your ngers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
Always turn the printer o using the
P
until the
light stops
ashing.
ammable
P
button. Do not unplug the printer or turn o the power at the outlet
gases inside or around the printer. Doing so may cause
11
re.
User's Guide
Important Instructions
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using Memory Cards

Do not remove a memory card or turn o the printer while the memory card light is ashing.
e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with
your memory card for details.
Use only memory cards compatible with the printer.

Advisories and Warnings for Using the LCD Screen

e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
Only use a dry,
e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
cloth for cleaning. Do not use liquid or chemical cleaners.
so

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
12
User's Guide

Printer Basics

Printer Basics

Part Names and Functions

Output tray Holds the ejected paper.
A
Paper cassette Loads paper.
B
Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
C
Legal paper guide Slide out to load legal size paper.
D
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals.
B
Control panel Indicates the printer's status and allows you to make print settings.
C
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User's Guide
Front cover Open to load paper in the paper cassette.
D
Memory card slot Insert a memory card.
E
Printer Basics
Scanner unit Scans placed originals. Open when replacing ink cartridges or removing
A
jammed paper inside the printer.
This unit should usually be kept closed.
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
B
underneath.
Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a
A
container that collects a very small amount of surplus ink during cleaning or printing.
Rear cover Remove when removing jammed paper.
B
AC inlet Connects the power cord.
C
USB port Connects a USB cable to connect with a computer.
D
14
User's Guide

Control Panel

Printer Basics
Turns the printer on or o.
A
Do not turn o while the power light is ashing (while the printer is operating or processing data).
Unplug the power cord when the power light is
Displays the home screen.
B
Displays the solutions when you are in trouble.
C
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings.
D
Selects the number of pages to print.
E
Stops the current operation.
F
Returns to the previous screen.
G
H
Use the u d l r buttons to move the focus to the target, and then press the OK button to open the selected menu or to make settings.
Applies to a variety of functions depending on the situation.
I
Starts an operation such as printing or copying.
J
o.
Basic Screen Conguration
15
User's Guide
Printer Basics
Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access
A
each setting menu.
This action bar is displayed on the home screen only.
Displays each mode.
B
Switch tabs.
C
Indicates the setting items. Select each item to set or change the settings. The items vary depending on each mode.
D
The grayed out items are not available. Select the item to check why they are unavailable.
Available buttons are displayed.
E

Icons displayed in the LCD Screen

following icons are displayed on the LCD screen depending on the printer's status.
e
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
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User's Guide
Printer Basics

Basic Operations

Move the focus using the u d l r buttons to select the items, and then press the OK button to conrm your selection or run the selected feature.
Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item on or
o.
To enter the value, name, address, and so on, move the focus to the input eld using the u d l r buttons, and then press the OK button to display the on-screen keyboard.
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User's Guide
Printer Basics

Entering Characters

On-screen Keyboard
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
Note:
Available icons vary depending on the setting item.
A
B
C
D
E
F
G
H
I
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case or numbers and symbols.
You can also switch them by using the
Switches the character type. You can enter alphanumerics and symbols.
You can also switch them by using the
Changes the keyboard layout.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left.
button.
button.
On-screen Keypad
You can enter numbers by using the on-screen keypad when entering the number of copies and so on.
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User's Guide
Printer Basics
e on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons.
A
B
C
Cancels entering and closes the on-screen keypad.
Conrms the entered numbers and closes the on-screen keypad.
Clears the entered number.

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
Press
Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
button: Displays the help screen. Select How To and then select the items that you want to view.
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 3 from 4 steps.
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User's Guide
B
Press l button to return to the previous step.
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
D
Press r button to move to the next step.
Printer Basics
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User's Guide

Network Settings

Network Settings

Network Connection Types

You can use the following connection methods.

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. is is the typical connection method for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 22 & “Connecting to a Smart Device” on page 23 & “Making Wi-Fi Settings from the Printer” on page 23

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.
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User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
soware
disc (only for the models that come with a
soware
disc and users with computers
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User's Guide
Select the connection type and then click Next.
Network Settings
Follow the on-screen instructions.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer
rst.

Making Wi-Fi Settings from the Printer

You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
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User's Guide
Network Settings
Related Information
& “Making Wi-Fi Settings Manually” on page 24 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 25 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 27 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28 & “Making Advanced Network Settings” on page 29

Making Wi-Fi Settings Manually

You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.
Select
To select an item, move the focus to the item using the
2. Select Wi-Fi (Recommended).
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4.
Select Wi-Fi Setup Wizard.
on the home screen.
u d l r
buttons, and then press the OK button.
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User's Guide
5. Select the SSID for the access point.
Note:
Network Settings
If the SSID you want to connect to is not displayed on the printer's control panel, press the
list. If it is still not displayed, press the
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
button, and then enter the SSID directly.
button to update the
6. Press the OK button, and then enter the password.
Note:
e password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a "Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
7.
When you have nished, select OK.
8. Check the settings, and then select Start Setup.
9. Select OK to nish.
Note: If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report.
10. Press the button.
Related Information
& “Basic Operations” on page 17 & “Entering Characters” on page 18 & “Checking the Network Connection Status” on page 30 &
“When You Cannot Make Network Settings” on page 164

Making Wi-Fi Settings by Push Button Setup (WPS)

You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
e access point is compatible with WPS (Wi-Fi Protected Setup).
current Wi-Fi connection was established by pressing a button on the access point.
e
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
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User's Guide
1. Select on the home screen.
Network Settings
To select an item, move the focus to the item using the
2. Select Wi-Fi (Recommended).
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4. Select Push Button Setup (WPS).
5. Hold down the [WPS] button on the access point until the security light ashes.
u d l r
buttons, and then press the OK button.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
6. Press the OK button on the printer.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
8. Press the button.
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User's Guide
Network Settings
Related Information
& “Basic Operations” on page 17 & “Checking the Network Connection Status” on page 30 & “When You Cannot Make Network Settings” on page 164

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Select
To select an item, move the focus to the item using the
2. Select Wi-Fi (Recommended).
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4. Select Others > PIN Code Setup (WPS).
on the home screen.
u d l r
buttons, and then press the OK button.
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Press the OK button on the printer.
7.
Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
8. Press the button.
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User's Guide
Network Settings
Related Information
& “Basic Operations” on page 17 & “Checking the Network Connection Status” on page 30 & “When You Cannot Make Network Settings” on page 164

Making Wi-Fi Direct (Simple AP) Connection Settings

is method allows you to connect the printer directly to devices without an access point. e printer acts as an access point.
Important:
c
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi network by connecting the printer to an access point.
Select
1.
To select an item, move the focus to the item using the
2. Select Wi - F i D irec t .
3. Press the OK button.
If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to step 5.
4.
Press the OK button to start making settings.
on the home screen.
u d l r
buttons, and then press the OK button.
5. Check the SSID and password displayed on the printer's control panel.
On the computer's network connection screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
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User's Guide
Network Settings
6. Enter the password displayed on the printer's control panel on the computer or smart device.
7. Aer the connection is established, select OK on the printer's control panel.
8. Press the
Related Information
& “Basic Operations” on page 17 & “Checking the Network Connection Status” on page 30 & “When You Cannot Make Network Settings” on page 164
button.

Making Advanced Network Settings

You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes.
1. Select Settings on the home screen.
To select an item, move the focus to the item using the
2. Select Network Settings > Advanced.
3.
Select the menu item for settings, and then select or specify the setting values.
4. Select Start Setup.
u d l r
buttons, and then press the OK button.
Related Information
& “Basic Operations” on page 17 & “Setting Items for Advanced Network Settings” on page 29
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
Device Name
You can enter the following characters.
Character limits: 2 to 15 (you must enter at least 2 characters)
Usable characters: A to Z, a to z, 0 to 9, -.
Characters you cannot use at the top: 0 to 9, -.
Characters you cannot use at the bottom: -
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User's Guide
Network Settings
TCP/IP
Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP.
Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual, and then enter the primary DNS server and secondary DNS server address directly.
Proxy Server
Do Not Use
Select when you are using the printer in a home network environment.
Use
Select when you are using a proxy server in your network environment and you want to set it to the printer. Enter the proxy server address and port number.

Checking the Network Connection Status

You can check the network connection status in the following way.

Network Icon

You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
Related Information
& “Icons displayed in the LCD Screen” on page 16

Checking Detailed Network Information from the Control Panel

When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
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