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XP-5100
User Manual
4 pgs1.73 Mb0
Service Manual
195 pgs7.23 Mb1
User Manual
2 pgs1.68 Mb0
User Guide
277 pgs3.91 Mb0
Technical data
2 pgs1.93 Mb0
Table of contents
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Epson XP-5100 User Guide

XP-5100 User's Guide

Contents

XP-5100 User's Guide................................................................................................................................ 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
The LCD Screen ....................................................................................................................... 16
Changing LCD Screen Language.................................................................................................. 22
Adjusting the Screen Brightness.................................................................................................... 23
Product Parts Locations ..................................................................................................................... 24
Product Parts - Front ..................................................................................................................... 25
Product Parts - Inside .................................................................................................................... 26
Product Parts - Back...................................................................................................................... 27
Using Power Saving Settings ............................................................................................................. 28
Changing the Sleep Timer Settings ............................................................................................... 28
Changing the Power Off Timer Settings ........................................................................................ 29
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 29
Setting Up Epson Connect Services.............................................................................................. 30
Using Epson Email Print ............................................................................................................... 32
Using the Epson iPrint Mobile App ................................................................................................ 32
Using Epson Remote Print ........................................................................................................... 33
Using Epson Scan to Cloud........................................................................................................... 33
Using AirPrint .................................................................................................................................... 34
Using Google Cloud Print................................................................................................................... 35
Setting Up Google Cloud Print on a Chromebook ......................................................................... 36
Android Printing Using the Epson Print Enabler ................................................................................ 37
Using Fire OS Printing ....................................................................................................................... 37
Using Windows 10 Mobile Printing .................................................................................................... 38
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Using Epson Print and Scan App with Windows Tablets ................................................................... 38
Using the Mopria Print Service .......................................................................................................... 39
Wi-Fi Networking ....................................................................................................................................... 40
Network Security Recommendations ................................................................................................. 40
Wi-Fi Infrastructure Mode Setup......................................................................................................... 41
Selecting Wireless Network Settings from the Control Panel ........................................................ 42
Wi-Fi Direct Mode Setup .................................................................................................................... 45
Enabling Wi-Fi Direct Mode........................................................................................................... 45
Wi-Fi Protected Setup (WPS)............................................................................................................. 47
Using WPS to Connect to a Network ............................................................................................. 47
Printing a Network Status Sheet......................................................................................................... 48
Changing or Updating Network Connections ..................................................................................... 49
Accessing the Web Config Utility................................................................................................... 49
Changing a USB Connection to a Wi-Fi Connection...................................................................... 50
Connecting to a New Wi-Fi Router ................................................................................................ 50
Disabling Wi-Fi Features ............................................................................................................... 51
Loading Paper ........................................................................................................................................... 53
Loading Paper in the Cassette ........................................................................................................... 53
Paper Loading Capacity..................................................................................................................... 57
Turning Off the Paper Setting Alert..................................................................................................... 58
Double-sided Printing Capacity.......................................................................................................... 59
Available Epson Papers ..................................................................................................................... 61
Borderless Paper Type Compatibility ................................................................................................. 62
Paper or Media Type Settings - Printing Software.............................................................................. 63
Selecting the Paper Settings - Control Panel ..................................................................................... 64
Paper Type Settings - Control Panel ............................................................................................. 66
Placing Originals on the Product ............................................................................................................. 68
Placing Originals on the Scanner Glass ............................................................................................. 68
Copying ...................................................................................................................................................... 72
Copying Documents or Photos........................................................................................................... 72
Copying Restored Photos .................................................................................................................. 73
Copying Books, ID Cards, or Borderless Photos................................................................................ 75
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Copying Options................................................................................................................................. 76
Printing from a Computer ......................................................................................................................... 78
Printing with Windows ........................................................................................................................ 78
Selecting Basic Print Settings - Windows ...................................................................................... 79
Print Quality Options - Windows ............................................................................................... 81
Selecting Double-sided Printing Settings - Windows ..................................................................... 82
Double-sided Printing Options - Windows................................................................................. 84
Print Density Adjustments - Windows ....................................................................................... 85
Selecting Additional Layout and Print Options - Windows ............................................................. 86
Custom Color Correction Options - Windows............................................................................ 88
Header/Footer Settings - Windows ........................................................................................... 90
Selecting a Printing Preset - Windows........................................................................................... 91
Selecting Extended Settings - Windows ........................................................................................ 92
Extended Settings - Windows ................................................................................................... 93
Printing Your Document or Photo - Windows................................................................................. 94
Checking Print Status - Windows.............................................................................................. 96
Selecting Default Print Settings - Windows.................................................................................... 96
Changing the Language of the Printer Software Screens ......................................................... 97
Changing Automatic Update Options ............................................................................................ 98
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 99
Selecting Print Settings - Windows 10 S...................................................................................... 100
Printing on a Mac ............................................................................................................................. 103
Selecting Basic Print Settings - Mac ............................................................................................ 104
Print Quality Settings - Mac..................................................................................................... 108
Print Options - Mac ................................................................................................................. 108
Selecting Page Setup Settings - Mac .......................................................................................... 109
Selecting Print Layout Options - Mac........................................................................................... 110
Selecting Double-sided Printing Settings - Mac........................................................................... 111
Double-sided Printing Options and Adjustments - Mac........................................................... 112
Managing Color - Mac ................................................................................................................. 113
Color Matching and Color Options - Mac ................................................................................ 114
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Selecting Printing Preferences - Mac .......................................................................................... 115
Printing Preferences - Mac...................................................................................................... 116
Printing Your Document or Photo - Mac ...................................................................................... 117
Checking Print Status - Mac.................................................................................................... 118
Printing From a Chromebook ........................................................................................................... 118
Cancelling Printing Using a Product Button...................................................................................... 120
Scanning .................................................................................................................................................. 121
Starting a Scan................................................................................................................................. 121
Starting a Scan Using the Product Control Panel ........................................................................ 121
Scanning to a Memory Device ................................................................................................ 123
Scanning to a Connected Computer ....................................................................................... 124
Scanning to the Cloud ............................................................................................................. 126
Scanning Using Web Services for Devices (WSD) - Windows................................................ 128
Control Panel Scanning Options............................................................................................. 129
Changing Default Scan Job Settings ...................................................................................... 130
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 130
Starting a Scan from a Scanning Program................................................................................... 132
Starting a Scan from a Smart Device........................................................................................... 134
Scanning in Epson Scan 2 ............................................................................................................... 134
Additional Scanning Settings - Main Settings Tab ....................................................................... 137
Additional Scanning Settings - Advanced Settings Tab............................................................... 138
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 139
Image Format Options................................................................................................................. 140
Scan Resolution Guidelines ........................................................................................................ 141
Scanning to Online Destinations Using Easy Photo Scan ................................................................ 142
Scanning Using Easy Photo Scan ............................................................................................... 142
Uploading Scanned Images to Facebook.................................................................................... 144
Uploading Scanned Images to Google Photos ............................................................................ 146
Uploading Scanned Images to Evernote ..................................................................................... 148
Uploading Scanned Images to SugarSync .................................................................................. 150
Uploading Scanned Images to a Web Folder .............................................................................. 152
Uploading Scanned Images to Email........................................................................................... 154
Saving Scanned Images to a Folder............................................................................................ 155
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Epson JPEG File Settings ........................................................................................................... 156
Epson TIFF and Multi-TIFF File Settings ..................................................................................... 157
Using Memory Cards with Your Product ............................................................................................... 159
Inserting a Memory Card.................................................................................................................. 159
Memory Card Types .................................................................................................................... 160
Memory Card File Specifications ................................................................................................. 160
Removing a Memory Card........................................................................................................... 161
Printing from a Memory Card ........................................................................................................... 161
Viewing and Printing Photos........................................................................................................ 162
Viewing and Printing Photos From the LCD Screen................................................................ 162
Memory Card Print Settings.................................................................................................... 165
Printing Photo Layouts from a Memory Card............................................................................... 166
Printing ID Photos from a Memory Card ...................................................................................... 169
Printing Photos with a Template .................................................................................................. 171
Transferring Photos on a Memory Card ........................................................................................... 173
Setting Up File Sharing for Photo Transfers from Your Computer ............................................... 174
Transferring Photos from a Memory Card to Your Computer ...................................................... 175
Printing Personalized Projects............................................................................................................... 176
Printing Calendar Pages .................................................................................................................. 176
Printing Lined Paper, Graph Paper, and Music Sheets .................................................................... 177
Printing Personalized Note Paper .................................................................................................... 178
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 180
Check Cartridge and Maintenance Box Status................................................................................. 180
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 180
Checking Cartridge and Maintenance Box Status - Windows...................................................... 181
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 184
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 185
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 185
Removing and Installing Ink Cartridges............................................................................................ 186
Printing with Black Ink and Expended Color Cartridges ................................................................... 191
Printing with Expended Color Cartridges - Control Panel ............................................................ 192
Printing with Expended Color Cartridges - Windows ................................................................... 192
Printing with Expended Color Cartridges - Mac ........................................................................... 193
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Conserving Low Black Ink with Windows ......................................................................................... 195
Maintenance Box Replacement ....................................................................................................... 195
Adjusting Print Quality............................................................................................................................ 197
Print Head Maintenance................................................................................................................... 197
Print Head Nozzle Check............................................................................................................. 197
Checking the Nozzles Using the Product Control Panel ......................................................... 197
Checking the Nozzles Using a Computer Utility...................................................................... 200
Print Head Cleaning .................................................................................................................... 202
Cleaning the Print Head Using the Product Control Panel ...................................................... 203
Cleaning the Print Head Using a Computer Utility................................................................... 204
Aligning the Print Head Using the Product Control Panel................................................................. 207
Cleaning the Paper Guide ................................................................................................................ 209
Cleaning and Transporting Your Product ............................................................................................. 211
Cleaning Your Product ..................................................................................................................... 211
Cleaning the Paper Rollers .............................................................................................................. 211
Cleaning the Print Head Path ........................................................................................................... 213
Transporting Your Product ............................................................................................................... 216
Solving Problems .................................................................................................................................... 219
Checking for Software Updates........................................................................................................ 219
Product Status Messages ................................................................................................................ 220
Running a Product Check ................................................................................................................ 222
Resetting Control Panel Defaults ..................................................................................................... 223
Solving Setup Problems ................................................................................................................... 224
Product Does Not Turn On or Off................................................................................................. 225
Noise After Ink Installation ........................................................................................................... 225
Software Installation Problems .................................................................................................... 225
Solving Network Problems ............................................................................................................... 226
Product Cannot Connect to a Wireless Router or Access Point .................................................. 226
Network Software Cannot Find Product on a Network................................................................. 227
Product Does Not Appear in Mac Printer Window ....................................................................... 228
Cannot Print Over a Network....................................................................................................... 229
Cannot Scan Over a Network ...................................................................................................... 230
Solving Copying Problems ............................................................................................................... 231
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Product Makes Noise, But Nothing Copies.................................................................................. 231
Product Makes Noise When It Sits for a While............................................................................. 231
Solving Paper Problems................................................................................................................... 231
Paper Feeding Problems............................................................................................................. 232
Paper Jams Inside the Product.................................................................................................... 232
Paper Ejection Problems ............................................................................................................. 233
Solving Problems Printing from a Computer..................................................................................... 234
Nothing Prints.............................................................................................................................. 234
Product Icon Does Not Appear in Windows Taskbar ................................................................... 235
Printing is Slow ............................................................................................................................ 235
Solving Page Layout and Content Problems.................................................................................... 237
Inverted Image............................................................................................................................. 237
Too Many Copies Print ................................................................................................................ 238
Blank Pages Print ........................................................................................................................ 238
Incorrect Margins on Printout....................................................................................................... 239
Border Appears on Borderless Prints .......................................................................................... 239
Incorrect Characters Print............................................................................................................ 240
Incorrect Image Size or Position.................................................................................................. 240
Slanted Printout........................................................................................................................... 241
Solving Print Quality Problems......................................................................................................... 242
White or Dark Lines in Printout .................................................................................................... 242
Blurry or Smeared Printout .......................................................................................................... 243
Faint Printout or Printout Has Gaps ............................................................................................. 244
Grainy Printout............................................................................................................................. 245
Incorrect Colors ........................................................................................................................... 245
Solving Scanning Problems ............................................................................................................. 246
Scanning Software Does Not Operate Correctly ......................................................................... 247
Cannot Start Epson Scan 2 ......................................................................................................... 247
Scanning is Slow ......................................................................................................................... 248
Solving Scanned Image Quality Problems ....................................................................................... 248
Image Consists of a Few Dots Only............................................................................................. 249
Line of Dots Appears in All Scanned Images............................................................................... 249
Straight Lines in an Image Appear Crooked ................................................................................ 249
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Image is Distorted or Blurry ......................................................................................................... 249
Image Colors are Patchy at the Edges ........................................................................................ 250
Image is Too Dark ....................................................................................................................... 250
Back of Original Image Appears in Scanned Image .................................................................... 250
Ripple Patterns Appear in an Image ............................................................................................ 251
Scanned Image Colors Do Not Match Original Colors................................................................. 251
Scanned Image Edges are Cropped ........................................................................................... 251
Solving Memory Card Problems....................................................................................................... 252
Memory Card Does Not Fit Into a Slot ......................................................................................... 252
Cannot View or Print Photos from a Memory Card or Device ...................................................... 252
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 253
Uninstall Your Product Software....................................................................................................... 253
Uninstalling Product Software - Windows.................................................................................... 253
Uninstalling Product Software - Mac............................................................................................ 254
Where to Get Help............................................................................................................................ 255
Technical Specifications ........................................................................................................................ 257
Windows System Requirements ...................................................................................................... 257
Mac System Requirements .............................................................................................................. 258
Paper Specifications ........................................................................................................................ 258
Printable Area Specifications ........................................................................................................... 259
Scanning Specifications ................................................................................................................... 261
Ink Cartridge Specifications.............................................................................................................. 262
Memory Card Specifications ............................................................................................................ 263
Dimension Specifications ................................................................................................................. 264
Electrical Specifications ................................................................................................................... 264
Environmental Specifications ........................................................................................................... 264
Interface Specifications .................................................................................................................... 265
Network Interface Specifications ...................................................................................................... 265
Safety and Approvals Specifications ................................................................................................ 265
Notices ..................................................................................................................................................... 267
Important Safety Instructions............................................................................................................ 267
General Product Safety Instructions ............................................................................................ 267
Ink Cartridge Safety Instructions.................................................................................................. 269
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Wireless Connection Safety Instructions ..................................................................................... 270
LCD Screen Safety Instructions................................................................................................... 270
Important Privacy Notice (Printer Serial Number)............................................................................. 271
FCC Compliance Statement............................................................................................................. 271
Binding Arbitration and Class Waiver ............................................................................................... 272
Trademarks...................................................................................................................................... 275
Copyright Notice............................................................................................................................... 275
libTIFF Software Acknowledgment.............................................................................................. 276
A Note Concerning Responsible Use of Copyrighted Materials................................................... 277
Default Delay Times for Power Management for Epson Products ............................................... 277
Copyright Attribution.................................................................................................................... 277
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XP-5100 User's Guide
Welcome to the XP-5100 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Changing LCD Screen Language Adjusting the Screen Brightness
Parent topic: Product Basics
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Control Panel Buttons and Lights

1
The power button and light
2
The home button
3
The help button
4 The LCD screen
5 The + and – buttons
6
The stop button
7 The back button
8 The arrow buttons and the OK button
9
The reset button
10 The start button
The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations
15
Parent topic: Using the Control Panel
The LCD Screen
1 Displays various status information; select an icon to check its status or adjust its settings
2 Menu options
3 Select a tab to view different options and settings
4 Setting options
5 Displays available buttons
Parent topic: Control Panel Buttons and Lights
Related references
LCD Screen Safety Instructions
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
Ink and maintenance box status; select the icon to view the ink and maintenance box levels
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Icons Description
Network connection status; select the icon to set up or change your network connection
• The product is not connected to a wireless network
• The product is searching for an SSID or experiencing a wireless network connection issue
• The product is connected to a wireless network; the number of bars indicates the connection's signal strength
• Wi-Fi Direct is not enabled
• Wi-Fi Direct is enabled
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. When this feature is enabled and depending on the selected paper type and print quality, noise is reduced during printing at the cost of print speed.
There is a problem with the indicated setting; select the icon for information on resolving the problem
Additional information is available; select the icon to display the information
Parent topic: Control Panel Buttons and Lights
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.
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To navigate the menus, press the arrow buttons to change your highlighted selection and press the OK button to confirm your selection.
To change a setting, press the arrow buttons to highlight the setting and press the OK button.
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To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard.
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
On-screen keyboard
1 Displays the character count
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2 Moves the cursor left or right
3 Switches between uppercase and lowercase characters, numbers and symbols
4 Switches between characters and numbers or symbols
5 Changes the keyboard layout
6 Displays a list of common domain names to choose from
7 Enters a space
8 Select when you are finished
9 Deletes the previous character
Note: You can also switch the character type by pressing the reset button.
On-screen keypad
1 Cancels entry and closes the keypad
2 Select when you are finished
3 Clears the entered number
4 Deletes the previous number
Parent topic: Control Panel Buttons and Lights
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Viewing Animations
You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
1. Press the help button.
You see a screen like this:
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
3. Select a topic from the list of available topics and follow the on-screen instructions.
21
While viewing the topics, you may see screens like this:
1 Displays the current step number and the total number of steps
2 Press the left arrow button to view the previous step
3 Indicates your overall progress through the animation
4 Press the right arrow button to view the next step
Parent topic: Control Panel Buttons and Lights

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
22
You see a screen like this:
3. Select Basic Settings.
4. Select Language.
5. Select a language.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
23
You see a screen like this:
3. Select Basic Settings.
4. Select LCD Brightness.
5. Press the – or + buttons to decrease or increase the brightness.
6. Select OK to exit.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
24

Product Parts - Front

1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
25

Product Parts - Inside

1 Document cover
2 Scanner glass
3 Control panel
4 Front cover
26
5 Memory card slot
1 Scanner unit
2 Ink cartridge holder
Parent topic: Product Parts Locations

Product Parts - Back

27
1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4 USB port
Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
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3. Select Basic Settings.
4. Select Sleep Timer.
5. Select a time period between 3minutes and 15minutes.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Select Power Off Timer.
5. Select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
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Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
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