Epson WF-M5299DW Service Manual

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Page 1

User's Guide

NPD5934-01 EN

Page 2

User's Guide

Contents

About This Manual

Introduction to the Manuals...................5

Using the Manual to Search for Information. . . . . . . 5

Marks and Symbols.........................7

Descriptions Used in this Manual...............7

Operating System References..................7

Important Instructions

Safety Instructions..........................9

Printer Advisories and Warnings.............. 10

Advisories and Warnings for Setting Up the

Printer................................10

Advisories and Warnings for Using the Printer. . 11 Advisories and Warnings for Transporting or

Storing the Printer.......................11

Advisories and Warnings for Using the

Printer with a Wireless Connection...........11

Advisories and Warnings for Using the LCD

Screen................................11

Protecting Your Personal Information...........11

Printer Basics

Part Names and Functions...................13

Control Panel.......................... 16

Basic Screen Conguration...................17

Icons displayed in the LCD Screen........... 17

Basic Operations........................18

Entering Characters......................19

Viewing Animations........................20

Preparing the Printer

Loading Papers........................... 21

Available Paper and Capacities..............21

Loading Paper in the Paper Cassette..........24

Loading Paper in the Rear Paper Feed.........27

Loading Envelopes and Precautions.......... 29

Loading Long Papers.....................30

List of Paper Type....................... 30

Menu Options for Settings...................31

Menu Options for General Settings...........31

Menu Options for Print Counter.............38

Menu Options for Supply Status.............38

Menu Options for Maintenance............. 38

Menu Options for Language................39

Menu Options for Printer Status/Print.........39

Menu Options for Authentication Device Status. 40 Menu Options for Epson Open Platform

Information............................40

Saving Power.............................40

Saving Power - Control Panel...............40

Printing

Printing from the Printer Driver on Windows. . . . . 42

Accessing the Printer Driver................42

Printing Basics..........................42

Printing on 2-Sides.......................44

Printing Several Pages on One Sheet..........45

Printing and Stacking in Page Order (Reverse

Order Printing).........................46

Printing a Reduced or Enlarged Document.....46

Printing One Image on Multiple Sheets for

Enlargement (Creating a Poster).............47

Printing with a Header and Footer........... 53

Printing a Watermark.....................54

Printing Password-Protected Files............55

Printing Multiple Files Together.............55

Adjusting the Print Tone...................56

Printing to Emphasize in Lines............57

Printing to Enhance Light Text and Lines. . . . . . 57

Printing Clear Bar Codes..................57

Canceling Printing.......................58

Menu Options for the Printer Driver..........58

Printing from the PostScript Printer Driver on

Windows................................61

Menu Options for the PostScript Printer Driver. . 62

Canceling Printing.......................63

Printing from the Printer Driver on Mac OS......63

Printing Basics..........................63

Printing on 2-Sides.......................65

Printing Several Pages on One Sheet..........66

Printing and Stacking in Page Order (Reverse

Order Printing).........................66

Printing a Reduced or Enlarged Document.....67

Canceling Printing.......................67

Menu Options for the Printer Driver..........68

Making Operation Settings for the Mac OS

Printer Driver..........................69

Printing from the PostScript Printer Driver on

Mac OS.................................70

Menu Options for the PostScript Printer Driver. . 71

Canceling Printing.......................72

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User's Guide

Contents

Printing from Smart Devices................. 72

Using Epson iPrint.......................72

Using Epson Print Enabler.................76

Using AirPrint..........................77

Canceling Ongoing Jobs.....................77

Replacing an Ink Supply Unit and Other Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box.......................78

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . . 78

Checking the Status of the Remaining Ink

and the Maintenance Box - Windows......... 78

Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS.......... 78

Ink Supply Unit Codes......................79

Ink Supply Unit Handling Precautions.......... 79

Replacing an Ink Supply Unit.................81

Maintenance Box Code..................... 81

Maintenance Box Handling Precautions.........81

Replacing a Maintenance Box.................81

Maintaining the Printer

Checking and Cleaning the Print Head..........83

Checking and Cleaning the Print Head -

Control Panel.......................... 83

Checking and Cleaning the Print Head -

Windows..............................84

Checking and Cleaning the Print Head - Mac

OS...................................84

Aligning the Print Head.....................84

Aligning the Print Head - Control Panel.......84

Cleaning the Paper Path for Ink Smears..........86

Network Service and Software Information

Application for

(Web Cong).............................87

Running Web

Running Web Cong on Windows........... 88

Running Web Cong on Mac OS............ 88

Application for Printing Web Pages (E-Web

Print)(for Windows Only)................... 88

Soware

Updater)................................89

Installing the Latest Applications.............. 89

Conguring

Cong

Update Tools (EPSON

Printer Operations

on a Web Browser.......87

Soware

Installing a PostScript Printer Driver............91

Installing a PostScript Printer Driver -

Windows..............................91

Installing a PostScript Printer Driver - Mac OS. . 91

Installing the Epson Universal Printer Driver

(for Windows Only)........................92

Uninstalling Applications....................92

Uninstalling Applications - Windows......... 92

Uninstalling Applications - Mac OS.......... 93

Printing Using a Network Service..............94

Solving Problems

Checking the Printer Status.................. 95

Checking Messages on the LCD Screen........95

Checking the Printer Status - Windows........96

Checking the Printer Status - Mac OS.........96

Checking the Soware Status. . . . . . . . . . . . . . . . . 96

Removing Jammed Paper....................96

Paper Does Not Feed Correctly................97

Paper Jams.............................97

Paper Feeds at a Slant.....................98

Several Sheets of Paper are Fed at a Time. . . . . . . 98

Paper Does Not Feed from the Optional

Paper Cassette Unit......................98

Paper Out Error Occurs...................98

Power and Control Panel Problems.............98

Power Does Not Turn On..................98

Power Does Not Turn O..................98

Power Turns O Automatically..............99

LCD Screen Gets Dark....................99

Cannot Operate from the Control Panel. . . . . . . 99

Cannot Print from a Computer................99

Checking the Connection (USB).............99

Checking the Connection (Network).........100

Checking the Soware and Data. . . . . . . . . . . . 100

Checking the Printer Status from the

Computer (Windows)....................102

Checking the Printer Status from the

Computer (Mac OS).....................102

Cannot Print from an iPhone or iPad.......... 103

Printout Problems........................103

Adjusting the Print Quality................103

Printout is Scued or Color is Missing........104

Banding Appears.......................105

Colored Banding Appears at Intervals of

Approximately 3.3 cm....................105

Blurry Prints, Vertical Banding, or

Misalignment..........................106

Print Quality is Poor.....................106

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User's Guide

Contents

Paper Is Smeared or Scued...............107

Paper is Smeared During Automatic 2-Sided

Printing..............................108

Printed Photos are Sticky.................108

Position, Size, or Margins of the Printout

e

Are Incorrect..........................108

Printed Characters Are Incorrect or Garbled. . . 109

e Printed Image Is Inverted..............109

Mosaic-Like Patterns in the Prints...........109

Unintentionally Printing on 2-Sides..........109

e Printout Problem Could Not be Cleared. . . 109

Other Printing Problems................... 110

Printing Is Too Slow.....................110

Printing Slows Down Dramatically During

Continuous Printing.....................110

Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8................110

PostScript Printer Driver Problems............111

Printer Does Not Print While Using

PostScript Printer Driver................. 111

Printer Does Not Print Correctly While

Using PostScript Printer Driver.............111

Printing Is Too Slow While Using PostScript

Printer Driver......................... 111

Other Problems..........................111

Slight Electric Shock when Touching the

Printer...............................111

Operation Sounds Are Loud...............112

Forgot Your Password....................112

Application Is Blocked by a Firewall (for

Windows Only)........................112

Installing the Optional Units.................123

Optional Paper Cassette Unit Code..........123

Installing the Optional Paper Cassette Units. . . 124

Regulatory Information....................126

Standards and Approvals................. 126

German Blue Angel.....................127

Restrictions on Copying..................127

Transporting the Printer....................128

Trademarks.............................132

Where to Get Help........................133

Technical Support Web Site................133

Contacting Epson Support................133

Appendix

Technical Specications....................113

Printer

Interface Specications...................114

Network Function List...................114

Wi-Fi Specications.....................114

Ethernet

Security Protocol.......................115

PostScript Level 3 Compatibility............115

Supported ird Party Services.............116

Dimensions...........................116

Electrical Specications..................117

Environmental Specications..............117

System Requirements....................118

Font Information.........................118

Available Fonts for PostScript..............118

Available Fonts for PCL (URW)............ 119

List of Symbol Sets......................121

Specications

....................113

...................115

Page 5

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

❏ Start Here (paper manual)

Provides you with information on setting up the printer and installing the soware.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer and on solving problems.

❏ Administrator's Guide (digital manual)

Provides network administrators with information on management and printer settings.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 89

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

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User's Guide

About This Manual

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Wi n d o w s : Ho ld down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

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User's Guide

About This Manual

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. e content displayed on

the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Wi n d o w s Ser v e r® 2016 operating system

Wi n d o w s Ser v e r® 2012 R2 operating system

Wi n d o w s Ser v e r® 2012 operating system

Page 8

User's Guide

About This Manual

❏ Microso® Wi n d o w s Ser v e r® 2008 R2 operating system

❏

Microso

❏ Microso

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Wi n d o w s Ser v e r® 2008 operating system

Wi n d o w s Ser v e r® 2003 R2 operating system

Wi n d o w s Ser v e r® 2003 operating system

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User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except

as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.

❏

printer is heavy and should not be

e more people should assume the correct positions as shown below.

or carried by less than two people. When

lied

the printer, two or

liing

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User's Guide

Important Instructions

❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on

your skin.

❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

❏ Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏

power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

e objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the printer cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

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User's Guide

Important Instructions

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Always turn the printer o using the

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

ammable

button. Do not unplug the printer or turn o the power at the outlet

gases inside or around the printer. Doing so may cause

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink

supply unit is installed.

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

re.

❏ Radio waves from this printer may negatively

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

the operation of automatically controlled devices such as

aect

Advisories and Warnings for Using the LCD Screen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry,

❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the

screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

cloth for cleaning. Do not use liquid or chemical cleaners.

so

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Page 12

User's Guide

Important Instructions

Settings > General Settings > System Administration > Restore Default Settings > All Settings

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User's Guide

Printer Basics

Part Names and Functions

Control panel Operates the printer.

You can change the angle of the control panel.

Paper cassette 1 or Paper cassette (C1) Loads paper.

Paper cassette 2 (C2) Optional paper cassette unit.

Loads paper.

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User's Guide

Printer Basics

Edge guides Feeds the paper straight into the printer. Slide to the edges of the

paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer. Usually keep

this guard closed.

Rear paper feed (B) Loads paper.

Output tray Holds the ejected paper.

Edge guides Feeds the paper straight into the printer. Slide to the edges of the

paper.

Paper cassette Loads paper.

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User's Guide

Printer Basics

Printer cover (J) Open when removing jammed paper inside the printer.

Print head Fires ink.

Ink supply unit tray Sets an ink supply unit.

Front cover (A) Open when replacing ink supply unit.

Front cover lock Locks the front cover.

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User's Guide

LAN port Connects a LAN cable.

USB port Connects a USB cable.

Service USB port USB port for future use.

AC inlet Connects the power cord.

Rear Cover (D) Open when removing jammed paper.

Rear Cover (E) Open when removing jammed paper.

Maintenance box cover (H) Open when replacing the maintenance box.

Control Panel

Printer Basics

Do not remove the sticker.

Pass a smart device over this mark to print from the smart device directly.

Turns the printer on or o.

Unplug the power cord when the power light is o.

Displays the home screen.

Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

Stops the current operation.

Applies to a variety of functions depending on the situation.

Press l, u, r and d to select the items. Press OK to conrm your selection or run the selected feature.

Returns to the previous screen.

Flashes when the printer is processing data.

It turns on when there are queued jobs.

Flashes or turns on when an error occurs.

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User's Guide

Printer Basics

Basic Screen Conguration

Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access

each setting menu.

This action bar is displayed on the home screen only.

Displays each mode.

Available buttons are displayed.

Icons displayed in the LCD Screen

e following icons are displayed on the LCD screen depending on the printer's status.

Displays the Supply Status screen.

You can check the approximate ink levels and the approximate service life of the maintenance box.

Indicates the network connection status.

Select the icon to check and change the current settings. This is the shortcut for the following menu.

Settings > General Settings > Network Settings > Wi-Fi Setup

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

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User's Guide

Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

Displays the Help screen. You can view the operating instructions or the solutions to problems.

Indicates that there is additional information. Select the icon to displays the message.

Indicates a problem with the items. Select the icon to check how to solve the problem.

Basic Operations

Printer Basics

Move the focus using the u d l r buttons to select the items, and then press the OK button to

conrm

your

selection or run the selected feature.

Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item on or

o.

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User's Guide

Printer Basics

To enter the value, name, address, and so on, move the focus to the input eld using the u d l r buttons, and then press the OK button to display the on-screen keyboard.

Entering Characters

On-screen Keyboard

You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.

Note:

Available icons vary depending on the setting item.

Indicates the character count.

Moves the cursor to the input position.

Switches between upper case and lower case or numbers and symbols.

You can also switch them by using the

Switches the character type. You can enter alphanumerics and symbols.

You can also switch them by using the

Changes the keyboard layout.

Enters frequently used email domain addresses or URLs by simply selecting the item.

button.

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User's Guide

Printer Basics

Enters a space.

Conrms the entered characters.

Deletes a character to the left.

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

❏ Select

to view.

❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.

on the home screen: Displays the help screen. Select How To and then select the items that you want

Indicates the total number of steps and the current step number.

In the example above, it shows step 2 from 4 steps.

Press l button to return to the previous step.

Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

Press r button to move to the next step.

Page 21

User's Guide

Preparing the Printer

Loading Papers

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Note:

Genuine Epson paper is not available when printing with the Epson universal printer driver.

Media Name Size Loading Capacity (Sheets) 2-Sided Print-

ing Paper Cassette 1

Epson Bright White Ink Jet Paper

Epson Matte Paper-Heavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper

* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side

already printed.

Note:

❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson

support.

❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are

available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.

A4 200 400 50

A4 50 – 20 –

A4 80 – 70 –

Paper Cassette 2

Rear Paper Feed

Auto, Manual

Commercially Available Paper

Note:

Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K (195×270 mm) sizes are not available when printing with the PostScript printer driver.

Page 22

User's Guide

Preparing the Printer

Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided

Printing

Paper Cassette 1 Paper

Cassette 2

Rear Paper Feed

Plain paper, Copy paper

Letterhead

Recycled paper

Color paper

Preprinted paper

High quality plain paper

Letter, A4, Executive (210×270 mm)

, B5, A5, SP1

, 16K (195×270

mm)

Legal, 8.5×13 in, Half letter*3, A6, B6, SP2 (210×149 mm) (100×170 mm)

mm)

SP5 (192×132 mm)

, SP3

, SP4 (130×182

User Dened*3 (mm)

89×127 to 100×148

User Dened*3 (mm)

100×148 to 148×210

215.9×297 to 355.6

User Dened*3 (mm)

148×210 to 215.9×297

Up to the line indicated by the

symbol on the edge guide.

Up to the line indicated by the

symbol on the edge guide.

Up to the line

–80

indicated by the

symbol on

the edge guide.

Up to the line

–80

indicated by the

symbol on

the edge guide.

Up to the line indicated by the

symbol on the edge guide.

Up to the line indicated by the

symbol on the edge guide.

80 Auto,

Manual

80 Auto,

Manual

*1*

User Dened*3 (mm)

64 to 89×127

User Dened*3 (mm)

215.9×355.6 to 6000

––80

Manual

––1Manual

Page 23

User's Guide

Preparing the Printer

Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided

Printing

Paper Cassette 1 Paper

Cassette 2

Rear Paper Feed

Thick paper

(91 to 160 g/m)

Letter, A4, Executive (210×270 mm)

, B5, A5, SP1

, 16K (195×270

mm)

Legal, 8.5×13 in, Half letter*3, A6, B6, SP2 (210×149 mm) (100×170 mm)

mm)

SP5 (192×132 mm)

, SP3

, SP4 (130×182

User Dened*3 (mm)

89×127 to 100×148

User Dened*3 (mm)

100×148 to 148×210

215.9×297 to 355.6

User Dened*3 (mm)

148×210 to 215.9×297

User Dened*3 (mm)

64 to 89×127

90 250 30 Auto,

*1*

Manual

90 250 30

90 – 30

90 250 30

Manual

*1*

90 250 30 Auto,

*1*

Manual

––30

Manual

User Dened*3 (mm)

––1Manual

215.9×355.6 to 1117.6

Thick paper

(161 to 256 g/m)

Legal, 8.5×13 in, Letter, A4, Executive B6, SP1 (210×270 mm) (210×149 mm) mm) (192×132 mm)

, B5, A5, Half letter*3, A6,

, SP4 (130×182 mm)*3, SP5

, SP2

, SP3 (100×170

, 16K (195×270

––30

mm)

User Dened*3 (mm)

––30

64×127 to 215.9×355.6

User Dened*3 (mm)

––1Manual

215.9×355.6 to 1117.6

Envelope Envelope #10, Envelope DL,

10 – 10 –

Envelope C6

Envelope C4 – – 1 –

*1 Only use the rear paper feed to print 2-sided print jobs manually.

*2 You can load up to 30 sheets for paper with one side already printed.

Manual

Page 24

User's Guide

Preparing the Printer

*3 Only printing from computer is available.

*4 You can load up to 5 sheets for paper with one side already printed.

Related Information

& “Part Names and Functions” on page 13

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper

packaging or contact the manufacturer to conrm the paper specications.

Related Information

& “Printer

Specications

” on page 113

Loading Paper in the Paper Cassette

Note:

If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time.

Page 25

User's Guide

Preparing the Printer

1. Check that the printer is not operating, and then pull out the paper cassette.

Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.

Page 26

User's Guide

Preparing the Printer

Note:

When using paper larger than A4 size, extend the paper cassette.

3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.

Important:

Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load

above the line indicated by the

indicated by the

4. Insert the paper cassette all the way.

On the control panel, set the size and type of the paper you loaded in the paper cassette.

Note:

You can also display the paper size and paper type settings screen by pressing the

symbol inside the edge guide.

symbol inside the edge guide. For thick paper, do not load above the line

button on the control panel.

Slide out the output tray when loading paper longer than A4 size.

Page 27

User's Guide

Preparing the Printer

Related Information

& “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 21 & “List of Paper Type” on page 30 & “Loading Envelopes and Precautions” on page 29

Loading Paper in the Rear Paper Feed

1. Open the feeder guard and pull out the paper support.

2. Slide the edge guides.

3. Load paper at the center of the rear paper feed with the printable side facing up.

Page 28

User's Guide

Important:

❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load

❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,

Pre-punched paper

Preparing the Printer

above the line just under the triangle symbol inside the edge guide.

load paper long edge rst.

Note:

You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper.

❏ Loading capacity: One sheet

❏ Available size: A4, B5, A5, A6, Letter, Legal

❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.

Adjust the print position of your le to avoid printing over the holes.

4. Slide the edge guides to the edges of the paper.

On the control panel, set the size and type of the paper you loaded in the rear paper feed.

Note:

You can also display the paper size and paper type settings screen by pressing the

button on the control panel.

Page 29

User's Guide

Preparing the Printer

6. Slide out the output tray when loading paper longer than A4 size.

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Related Information

“Paper Handling Precautions” on page 24

“Available Paper and Capacities” on page 21

& & “List of Paper Type” on page 30 & “Loading Envelopes and Precautions” on page 29 & “Loading Long Papers” on page 30

Loading Envelopes and Precautions

Load envelopes in the center of the rear paper feed short edge rst with the ap facing down, and slide the edge guides to the edges of the envelopes.

Load envelopes in the paper cassettewith the ap facing up, and then slide the edge guides to the edges of the envelopes.

Page 30

User's Guide

Preparing the Printer

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,

press them down to

them before loading.

atten

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the

printout.

❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27

Loading Long Papers

Only use the rear paper feed to load long paper. Before loading paper in the printer, cut the paper to the size you want to print. Select User-Dened as the paper size setting.

❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems.

❏ Long paper cannot be held in the output tray. Prepare a box and so on to make sure that paper does not fall on

the

oor.

❏ Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Rear Paper Feed” on page 27

List of Paper Type

To obtain optimum printing results, select the paper type that suits the paper.

Media Name Media Type

Control Panel Printer Driver PostScript Printer

Driver

Epson Universal Printer Driver

Epson Bright White Ink Jet Paper

Plain paper Plain paper Plain Plain

Page 31

User's Guide

Media Name Media Type

Preparing the Printer

Control Panel Printer Driver PostScript Printer

Driver

Epson Matte PaperHeavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper

Thick paper

(91 to 160 g/m)

Thick paper

(161 to 256 g/m)

Matte Epson Matte Epson Matte -

Thick paper1 Thick-Paper1 Thick-Paper1 Thick-Paper1

Thick paper2 Thick-Paper2 Thick-Paper2 Thick-Paper2

Menu Options for Settings

Select Settings on the home screen of the printer to make various settings.

Epson Universal Printer Driver

Menu Options for General Settings

Select the menus on the control panel as described below.

Settings > General Settings

Basic Settings

Select the menus on the control panel as described below.

Settings > General Settings > Basic Settings

You cannot change settings that have been locked by your administrator.

LCD Brightness:

Adjust the brightness of the LCD screen.

Sleep Timer:

Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. e LCD screen turns black when the setting time passes.

Power O Settings:

Your product may have this feature or the Power O Timer feature depending on the location of purchase.

Page 32

User's Guide

Power O Timer:

Date/Time Settings:

Preparing the Printer

❏ Power O If Inactive

Select this setting to turn the printer o automatically if it is not used for a specied period of time. Any increase will aect the product’s energy eciency. Please consider the environment before making any change.

❏ Power O If Disconnected

Select this setting to turn the printer o aer 30 minutes when all network ports including the LINE port are disconnected.

Your product may have this feature or the Power O Settings feature depending on the location of purchase.

Select this setting to turn the printer o automatically when it is not used for a specied period of time. You can adjust the time before power management is applied. Any increase will aect the product’s energy eciency. Please consider the environment before making any change.

feature may not be available depending on your region.

is

❏ Date/Time

Enter the current date and time.

❏ Daylight Saving Time

Select the summer time setting that applies to your area.

❏ Time Di  e rence

Enter the time dierence between your local time and UTC (Coordinated Universal Time).

Language:

Select the language used on the LCD screen.

Operation Time Out:

Select On to return to the initial screen when no operations have been performed for the specied time. When user restrictions have been applied and no operations are performed for the specied time, you are logged out and returned to the initial screen.

Keyboard:

Change the layout of the keyboard on the LCD screen.

Related Information

& “Saving Power” on page 40 & “Entering Characters” on page 19

Printer Settings

Select the menus on the control panel as described below.

Settings > General Settings > Printer Settings

You cannot change settings that have been locked by your administrator.

Page 33

User's Guide

Paper Source Settings:

Paper Setting:

Rear Paper Feed Priority:

A4/Letter Auto Switching:

Auto Select Settings:

Preparing the Printer

Select the paper size and paper type you loaded in the paper sources.

Select On to give printing priority to paper loaded in the rear paper feed.

Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.

Select On for settings to automatically print on paper from any sources containing paper that matches your paper settings.

Error Notice:

Select On to display an error message when the selected paper size or type does not match the loaded paper.

Paper Setup Auto Display:

Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint.

Printing Language:

Select the printing language for the USB interface or the network interface.

Universal Print Settings:

ese print settings are applied when you print by an external device without using the printer driver.

Top

Oset

Adjust the top margin of the paper.

Left Oset:

Adjust the le margin of the paper.

Top Oset in Back:

Adjust the top margin for the back of the page when performing 2-sided printing.

Left Oset in Back:

Adjust the le margin for the back of the page when performing 2-sided printing.

Check Paper Width:

Select On to check the paper width before printing. is prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed.

Skip Blank Page:

Skips blank pages in the print data automatically.

Page 34

User's Guide

Preparing the Printer

PDL Print

Conguration

Select the PDL Print

Common Settings:

Conguration

❏ Paper Size

Select the default paper size for PCL or PostScript printing.

❏ Paper Type

Select the default paper type for PCL or PostScript printing.

❏ Orientation

Select the default orientation for PCL or PostScript printing.

❏ Quality

Select the print quality for PCL or PostScript printing.

❏ Ink Save Mode

Select On to save ink by reducing the print density.

❏ Print Order

Last Page on Top:

Starts printing from the rst page of a le.

First Page on Top:

Starts printing from the last page of a

options you want to use for PCL or PostScript printing.

le.

❏ Number of Copies

Set the number of copies to print.

❏ Binding Margin

Select the binding position.

❏ Auto Paper Ejection

Select On to eject paper automatically when printing is stopped during a print job.

❏ 2-Sided Printing

Select On to perform 2-sided printing.

PCL Menu:

❏ Font Source

Resident

Select to use a font preinstalled on the printer.

Download

Select to use a font you have downloaded.

❏ Font Number

Select the default font number for the default font source. e available number varies depending on the settings you made.

❏ Pitch

Set the default font pitch if the font is scalable and of

99.99 cpi (characters per inch), in 0.01 increments.

is item may not appear depending on the font source or font number settings.

xed-pitch.

You can select from 0.44 to

Page 35

User's Guide

Preparing the Printer

❏ Height

Set the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25 increments.

is item may not appear depending on the font source or font number settings.

❏ Symbol Set

Select the default symbol set. If the font that you selected in the font source and the font number setting is not available in the new symbol set setting, the font source and the font number settings are automatically replaced with the default value, IBM-US.

❏ Form

Set the number of lines for the selected paper size and orientation. is also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. is means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI.

❏ CR Function

Select the line feed command when printing with a driver from a specic operating system.

❏ LF Function

Select the line feed command when printing with a driver from a

❏ Paper Source Assign

Set the assignment for the paper source select command. When 4 is selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible with the HP LaserJet 5S.

PS3 Menu:

❏ Error Sheet

Select On to print a sheet showing the status when an error occurs during PostScript or PDF printing.

❏ Binary

Select On when printing data that contains binary images. e application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.

❏ PDF Page Size

Select the paper size when printing a PDF le. If Auto is selected, the paper size is determined based on the size of the rst page.

specic

operating system.

Auto Error Solver:

Select an action to perform when a 2-sided printing error or a memory full error occurs.

❏ On

Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs.

❏ O

Displays an error message and cancels printing.

Thick Paper:

Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.

Page 36

User's Guide

Quiet Mode:

Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's noise level.

Ink Drying Time:

Select the ink drying time you want to use when performing 2-sided printing. e printer prints the other side

PC Connection via USB:

Select Enable to allow a computer to access the printer when connected by USB. When Disable is selected, printing that is not sent over a network connection is restricted.

USB I/F Timeout Setting:

Specify the length of time in seconds that must elapse before ending USB communication with a computer aer the printer receives a print job from a PostScript printer driver or PCL printer driver. If the job ending is not clearly dened from a PostScript printer driver or PCL printer driver, it can cause endless USB communication. When this occurs, the printer ends communication aer the specied time has elapsed. Enter 0 (zero) if you do not want to end communication.

Preparing the Printer

printing one side. If your printout is smeared, increase the time setting.

aer

Related Information

& “Loading Papers” on page 21

Network Settings

Select the menus on the control panel as described below.

Settings > General Settings > Network Settings

You cannot change settings that have been locked by your administrator.

Wi-Fi Setup:

Set up or change wireless network settings. Choose the connection method from the following and then follow the instructions on the LCD panel.

❏ Router

❏ Wi - F i D irect

Wired LAN Setup:

Set up or change a network connection that uses a LAN cable and router. When this is being used, WiFi connections are disabled.

Network Status:

Displays or prints the current network settings.

❏ Wi r e d L AN/Wi - F i S t atus

❏ Wi - F i D irect S t a t u s

❏ Print Status Sheet

Page 37

User's Guide

Connection Check:

Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem.

Advanced:

Make the following detailed settings.

❏ Device Name

❏ TCP/IP

❏ Proxy Server

❏ IPv6 Address

❏ NFC

❏ Link Speed & Duplex

❏ Redirect HTTP to HTTPS

Preparing the Printer

❏ Disable IPsec/IP Filtering

❏ Disable IEEE802.1X

Web Service Settings

Select the menus on the control panel as described below.

Settings > General Settings > Web Service Settings

You cannot change settings that have been locked by your administrator.

Epson Connect Services:

Displays whether the printer is registered and connected to Epson Connect.

You can register to the service by selecting Register and follow the instructions.

When you have registered, you can change the following settings.

❏ Suspend/Resume

❏ Unregister

For details, see the following web site.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

Google Cloud Print Services:

Displays whether the printer is registered and connected to Google Cloud Print services.

When you have registered, you can change the following settings.

❏ Enable/Disable

❏ Unregister

For details on registering to Google Cloud Print services, see the following web site.

https://www.epsonconnect.com/

Page 38

User's Guide

Preparing the Printer

http://www.epsonconnect.eu (Europe only)

System Administration

Select the menu on the control panel as described below.

Settings > General Settings > System Administration

Administrators use this feature. See the Administrator's Guide for details.

Menu Options for Print Counter

Select the menus on the control panel as described below.

Settings > Print Counter

Displays the total number of prints from the time you purchased the printer.

Menu Options for Supply Status

Select the menu on the control panel as described below.

Settings > Supply Status

Displays the approximate level of the ink and service life of the maintenance box.

When to replace the item as ink is expended or the maintenance box is full.

is displayed, ink is running low or the maintenance box is nearly full. When is displayed, you need

Menu Options for Maintenance

Select the menus on the control panel as described below.

Settings > Maintenance

Print Quality Adjustment:

Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality.

Print Head Nozzle Check:

Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check pattern.

Print Head Cleaning:

Select this feature to clean clogged nozzles in the print head.

Print Head Alignment:

Select this feature to adjust the print head to improve print quality.

Page 39

User's Guide

❏ Ruled Line Alignment

❏ Horizontal Alignment

Paper Guide Cleaning:

Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the internal rollers.

Periodic Cleaning:

e printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the conditions, perform Print Head Nozzle Check and Print Head Cleaning yourself.

❏ Printout problems

❏ When O is selected for Periodic Cleaning

Preparing the Printer

Select this feature to align vertical lines.

Select this feature if horizontal banding appears at regular intervals in your printouts.

specic

period of time. Select On to maintain premium print quality. Under the following

❏ When printing at high quality, such as photos

❏ When the Print Head Cleaning message is displayed on the LCD screen

Related Information

& “Adjusting the Print Quality” on page 103 & “Checking and Cleaning the Print Head” on page 83 & “Aligning the Print Head” on page 84 & “Cleaning the Paper Path for Ink Smears” on page 86

Menu Options for Language

Select the menus on the control panel as described below.

Settings > Language

Select the language used on the LCD screen.

Menu Options for Printer Status/Print

Select the menus on the control panel as described below.

Settings > Printer Status/Print

Print Status Sheet:

Conguration Status Sheet:

Print information sheets showing the current printer status and settings.

Supply Status Sheet:

Print information sheets showing the status of consumables.

Page 40

User's Guide

Preparing the Printer

Usage History Sheet:

Print information sheets showing the usage history of the printer.

PS3 Font List:

Print a list of fonts that are available for a PostScript printer.

PCL Font List:

Print a list of fonts that are available for a PCL printer.

Network:

Displays the current network settings.

Menu Options for Authentication Device Status

Select the menus on the control panel as described below.

Settings > Authentication Device Status

Displays the status of the authentication device.

Menu Options for Epson Open Platform Information

Select the menus on the control panel as described below.

Settings > Epson Open Platform Information

Displays the status of the Epson Open Platform.

Saving Power

e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will consider the environment before making any change.

Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not connected to the network for 30 minutes.

the product's energy

aect

eciency.

Please

Saving Power - Control Panel

Select Settings on the home screen.

To select an item, move the focus to the item using the

2. Select General Settings > Basic Settings.

u d l r

buttons, and then press the OK button.

Page 41

User's Guide

Preparing the Printer

3. Do one of the following.

❏ Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then

make settings.

❏ Select Sleep Timer or Power O Timer, and then make settings.

Note: Your produ c t may h ave th e Power O Settings or Power O Timer feature depending on the location of purchase.

Page 42

User's Guide

Printing

Printing from the Printer Driver on Windows

If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance.

Accessing the Printer Driver

When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.

Accessing the printer driver from the control panel

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel > Vie w d evi c es and p r inters in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel > Vi e w de v ice s a nd pri n t e r s in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 7/Windows Server 2008 R2

Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right- click on your printer and select Printing preferences.

❏ Windows Vista/Windows Server 2008

Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.

Accessing the printer driver from the printer icon on the task bar

e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.

If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.

Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

Printing Basics

Note:

Operations may dier depending on the application. See the application's help for details.

Page 43

User's Guide

Printing

1. Open the le you want to print.

Load paper in the printer if it has not already been loaded.

2. Select Print or Page Setup from the File menu.

3. Select your printer.

Select Preferences or Properties to access the printer driver window.

Change the settings as necessary.

See the menu options for the printer driver for details.

Note:

❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.

❏ When you select Print Preview, you can see a preview of your document before printing.

6. Click OK to close the printer driver window.

7. Click Print.

Note:

When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat the procedure from step 2.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27 & “List of Paper Type” on page 30 & “Main Tab” on page 58

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Printing on 2-Sides

You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout.

Note:

❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, ip the paper over to print on the

other side when the printer has nished printing the rst side.

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

& “Available Paper and Capacities” on page 21

Print Settings

Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer.

Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

1. On the printer driver's Main tab, select an option from 2-Sided Printing.

2. Click Settings, make the appropriate settings, and then click OK.

Make settings for Print Density if necessary. is setting is not available when you select manual 2-sided printing.

Note:

❏ To print a folded booklet, select Booklet.

❏ When setting Print Density, you can adjust print density according to the document type.

❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print

Density Adjustment window and for Quality on the Main tab.

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3. Click Print.

For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.

Related Information

& “Printing Basics” on page 42 & “Main Tab” on page 58

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Print Settings

On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.

Related Information

“Printing Basics” on page 42

& & “Main Tab” on page 58

Page 46

User's Guide

Printing

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that the documents are stacked in page order.

Print Settings

On the printer driver's Main tab, select Reverse Order.

Related Information

& “Printing Basics” on page 42 & “Main Tab” on page 58

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to. When you select Zoom to, enter a percentage.

Select Center to print the images in the center of the page.

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Printing

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

Print Settings

On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.

Related Information

& “Printing Basics” on page 42 & “Main Tab” on page 58

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

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Printing

e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.

1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

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2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the le of the cross marks).

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4. Tape the sheets together from the back.

5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.

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7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

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Printing

8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

9. Tape the sheets together from the back.

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Printing

10. Cut o the remaining margins along the outer guide.

Printing with a Header and Footer

You can print information such as a user name and printing date in headers or footers.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

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Printing

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

Printing a Watermark

You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

Anti-Copy Pattern is available under the following conditions:

❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, or High quality

plain paper

❏ Quality: Standard

❏ Automatic 2-sided printing: Not selected

❏ Tone Cor re c t ion: Automat ic

Note:

You can also add your own watermark or anti-copy pattern.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or Water ma rk. Cli c k Settings to change details such as the size, density, or position of the pattern or the mark.

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

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Printing Password-Protected Files

Yon can set a password for a print job so that it starts printing only aer entering the password on the printer's control panel.

Print Settings

On the printer driver's More Options tab, select Condential Job, and then enter a password.

To pri n t the j ob, sel e c t Condential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

Printing Multiple Files Together

Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.

Print Settings

On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and then repeat the above steps.

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When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.

Click Print from the File menu to start printing.

Note:

If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. e extension of the saved

To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite window. Next, select Open from the File menu to select the

Related Information

& “Printing Basics” on page 42 & “Main Tab” on page 58

le.

les

is "ecl".

Adjusting the Print Tone

You can adjust the tone used in the print job.

Note:

ese adjustments are not applied to the original data.

Print Settings

On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open the Ton e C orrecti on window, and then select the method of tone correction.

Note:

❏ Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper

type and print quality settings.

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

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Printing to Emphasize Thin Lines

You can thicken thin lines that are too thin to print.

Print Settings

On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Emphasize in Lines.

Related Information

& “Printing Basics” on page 42 & “More Options Tab” on page 59

Printing to Enhance Light Text and Lines

You can enhance light letters and lines to make them more visible, or to sharpen images.

Print Settings

On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Enhance Light Text and Lines.

Printing Clear Bar Codes

You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.

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You can use this feature under the following conditions.

❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain

paper, ick paper, or Envelope

❏ Quality: Standard

Note:

Deblurring may not always be possible depending on the circumstances.

Print Settings

On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.

Related Information

& “Printing Basics” on page 42 & “Maintenance Tab” on page 60

Canceling Printing

You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.

Canceling

On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click See what's printing, right-click on the job you want to cancel, and then select Cancel.

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Main Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Reset Defaults

Ink Levels Displays the approximate ink levels.

Paper Source

Displays a list of items currently set on the Main and More Options tabs.

Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.

Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in Paper Setting on the printer.

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Document Size

Orientation Select the orientation you want to use to print.

Paper Type Select the type of paper on which you print.

Quality Select the pint quality you want to use for printing. Available settings depend on the paper type

2-Sided Printing Allows you to perform 2-sided printing.

Multi-Page

Copies Set the number of copies you want to print.

Select the paper size on which you want to print. If you select User-Dened, enter the paper width and height.

you select.

Settings You can specify the binding edge and the binding margins. When

printing multi-page documents, you can select to print starting from either the front or the back side of the page.

Print Density Select the document type to adjust the print density. If the appropriate

print density is selected, you can prevent images from bleeding through to the reverse side. Select User Dened to adjust the print density manually.

Allows you to print several pages on one sheet or perform poster printing. Click Page Order to specify the order in which pages are printed.

Collate Prints multi-page documents collated in order and sorted into sets.

Reverse Order Allows you to print from the last page so that the pages are stacked in the

correct order after printing.

Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.

Print Preview Displays a preview of your document before printing.

Job Arranger Lite Select to print using the Job Arranger Lite feature.

More Options Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Reset Defaults

Document Size Select the size of your document.

Output Paper

Displays a list of items currently set on the Main and More Options tabs.

Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults.

Select the paper size on which you want to print. If the Output Paper diers from Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select Output Paper when printing documents without changing the size.

Reduce/Enlarge Document

Allows you to reduce or enlarge the size of a document.

Fit to Page Automatically reduce or enlarge the document to t to the paper size

selected in Output Paper.

Zoom to Prints with a specic percentage.

Center Prints images in the center of the paper.

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Tone Correction Automatic Adjusts the tone of images automatically.

Custom

Image Options Enables print quality options such as Emphasize Text. You can also

Watermark Features Allows you to make settings for anti-copy patterns or watermarks.

Condential Job Password-protect condential documents when printing. If you use this feature, the print data is

stored in the printer and can only be printed after the password has been entered using the printer's control panel. Click Settings to change the settings.

Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when

High Speed Prints when the print head moves in both directions. The print speed is

Mirror Image Inverts the image so that it prints as it would appear in a mirror.

Allows you to perform manual tone correction. Click Advanced for further settings.

thicken thin lines to make them visible on the printouts.

printing on paper such as envelopes that are loaded in the printer.

faster, but the quality may decline.

xed

direction in

Maintenance Tab

Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.

Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print

head only if the nozzles are clogged.

Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data.

EPSON Status Monitor 3

Monitoring Preferences

Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.

Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.

Printer and Option Information

Language Changes the language to be used on the printer driver window. To apply the settings, close the

Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.

Technical Support Allows you to access the Epson technical support website.

Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the consumables.

Allows you to make settings for items on the EPSON Status Monitor 3 window.

You can register user accounts. If access control is set on the printer, you must register your account.

printer driver, and then open it again.

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Printing from the PostScript Printer Driver on Windows

A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language.

Open the le you want to print.

Load paper in the printer if it has not already been loaded.

Select Print or Print Setup from the File menu

3. Select your printer.

4. Select Preferences or Properties to access the printer driver window.

5. Change the settings as necessary.

See the menu options for the printer driver for details.

6. Click OK to close the printer driver for details.

7. Click Print.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27 & “List of Paper Type” on page 30

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& “Paper/Quality Tab” on page 62 & “Layout Tab” on page 62

Menu Options for the PostScript Printer Driver

Open the print window on an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Paper/Quality Tab

Tray Selection Paper Source Select the paper source from which the paper is fed.

Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer.

Media Select the type of paper on which you print.

Layout Tab

Orientation Select the orientation you want to use to print.

Print on Both Sides

Page Order

Page Format Pages per Sheet Allows you to print several pages on one sheet.

Allows you to perform 2-sided printing.

Select to print from the top or the last page. If you select Back to Front, the pages are stacked in the correct order based on page number after printing.

Pages per Sheet Layout

Booklet Select to create a booklet.

Booklet Binding Select the binding position for booklet.

Allows you to specify the page layout when printing several pages on one sheet.

Access Control Settings Tab

Printer usage may have been restricted by the administrator. Printing is available

registering your account to

aer

the printer driver. Contact the administrator for details on your user account.

Access Control Settings User Registration Allows you to enter a user name and password.

User Name Enter a user name.

Password Enter a password.

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Advanced Options

Paper/Output Paper Size Select the paper size on which you want to print.

Copies Set the number of copies you want to print.

Graphic Print Quality Select the pint quality you want to use for printing.

Scaling Allows you to reduce or enlarge the document.

TrueType Font Sets the font substitute to TrueType Font.

Document Options Advanced Printing

Features

PostScript Options Allows you to make optional settings.

Printer Features Ink Save Mode Conserves ink by reducing the print density.

Allows you to make detailed settings for printing features.

Rotate by 180º Rotates the data 180 degrees before printing.

Canceling Printing

Canceling

On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click See what's printing, right-click on the job you want to cancel, and then select Cancel.

Printing from the Printer Driver on Mac OS

Printing Basics

Note:

Operations dier depending on the application. See the application's help for details.

1. Open the le you want to print.

Load paper in the printer if it has not already been loaded.

2. Select Print from the File menu or another command to access the print dialog.

If necessary, click Show Details or

3. Select your printer.

to expand the print window.

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User's Guide

4. Select Print Settings from the pop-up menu.

Printing

Note:

On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.

Select System Preferences from the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the

5. Change the settings as necessary.

See the menu options for the printer driver for details.

6. Click Print.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27 & “List of Paper Type” on page 30 & “Menu Options for Print Settings” on page 69

Page 65

User's Guide

Printing on 2-Sides

You can print on both sides of the paper.

Printing

Note:

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

& “Available Paper and Capacities” on page 21

Print Settings

Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make the Document Type settings.

Note:

❏ Printing speed may be reduced depending on the document type.

❏ When printing photos with dense data, select Text & G raph i c s or Text & Photos in the Document Type setting. If the

printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink Drying Time in Adjustments.

Related Information

& “Printing Basics” on page 63 & “Menu Options for Two-sided Printing Settings” on page 69

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Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Print Settings

Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

Related Information

& “Printing Basics” on page 63 & “Menu Options for Layout” on page 68

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that the documents are stacked in page order.

Print Settings

Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.

Related Information

& “Printing Basics” on page 63

Page 67

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Printing

& “Menu Options for Paper Handling” on page 68

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of

the document, select Scale down only.

When printing at a

❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click

Print.

❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage

in Scale, and then click OK.

Note: Select the paper size you set in the application as the Paper Size setting.

Related Information

“Printing Basics” on page 63

“Menu Options for Paper Handling” on page 68

specic

percentage, do one of the following.

Canceling Printing

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Canceling

Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.

❏ OS X Mountain Lion or later

Click

next to the progress meter.

❏ Mac OS X v10.6.8 to v10.7.x

Click Delete.

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Menu Options for Layout

Pages per Sheet Select the number of pages to be printed on one sheet.

Layout Direction Specify the order in which the pages will be printed.

Border Prints a border around the pages.

Reverse page orientation

Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in

direction in the printer.

xed

Flip horizontally Inverts an image to print as it would appear in a mirror.

Menu Options for Color Matching

ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the

EPSON Color Controls

computer display to minimize the

dierence

in color.

Menu Options for Paper Handling

Collate pages Prints multi-page documents collated in order and sorted into sets.

Pages to Print Select to print only odd pages or even pages.

Page Order Select to print from the top or the last page.

Scale to t paper size Prints to t to the paper size you loaded.

Destination Paper Size

Scale down only Select when reducing the size of the document.

Select the paper size to print on.

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Menu Options for Cover Page

Printing

Print Cover Page

Cover Page Type Select the contents of the cover page.

Select whether or not to print a cover page. When you want to add a back cover, select After

document.

Menu Options for Print Settings

Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this

item is not displayed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.

Media Type Select the type of paper on which you print.

Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.

Advanced Settings Adjusts the brightness and the contrast of images.

Menu Options for Two-sided Printing Settings

Two-sided Printing Prints on both sides of the paper.

Making Operation Settings for the Mac OS Printer Driver

Accessing the Operation Settings Window of the Mac OS Printer Driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).

Operation Settings of the Mac OS Printer Driver

❏ ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may

reduce print speed.

❏ Skip Blank Page: Avoids printing blank pages.

❏ Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.

❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the

quality may decline.

❏ Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided

printing. Envelope printing is not supported.

❏ Warning Notications: Allows the printer driver to display warning notications.

❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer

information is impossible because the printer is shared with Windows computers on a network or for any other reason.

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❏ Lower Cassette: Add the optional paper cassette units to the paper source.

Printing from the PostScript Printer Driver on Mac OS

A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language.

1. Open the le you want to print.

Load paper in the printer if it has not already been loaded.

2. Select Print or Print Setup from the File menu.

If necessary, click Show Details or

3. Select your printer.

to expand the print window.

4. Select Print Features from the pop-up menu.

5. Change the settings as necessary.

See the menu options for the printer driver for details.

6. Click Print.

Related Information

& “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 24

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Printing

& “Loading Paper in the Rear Paper Feed” on page 27 & “List of Paper Type” on page 30 & “Menu Options for Printer Features” on page 72

Menu Options for the PostScript Printer Driver

Open the print window on an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Menu Options for Layout

Pages per Sheet Select the number of pages to be printed on one sheet.

Layout Direction Specify the order in which the pages will be printed.

Border Prints a border around the pages.

Two-Sided Allows you to perform 2-sided printing.

Reverse page orientation

Flip horizontally Inverts the image so that it prints as it would appear in a mirror.

Rotates pages 180 degrees before printing.

Menu Options for Color Matching

ColorSync Select the method for color adjustment. These options adjusts color between the printer and the

In Printer

computer display to minimize the

dierence

in color.

Menu Options for Paper Handling

Collate pages Prints multi-page documents collated in order and sorted into sets.

Pages to Print Select to print only odd pages or even pages.

Page Order Select to print from the top or the last page.

Scale to t paper size Prints to t to the paper size you loaded.

Destination Paper Size

Scale down only Select when reducing the size of the document.

Select the paper size to print on.

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Menu Options for Paper Feed

All Pages From Select the paper source from which the paper is fed.

First Page From/ Remaining From

Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.

You can also select the paper source for page.

Menu Options for Cover Page

Print Cover Page

Cover Page Type Select the contents of the cover page.

Select whether or not to print a cover page. When you want to add a back cover, select After

document.

Menu Options for Printer Features

Feature Sets Quality MediaType Select the type of paper on which you print.

Print Quality Select the pint quality you want to use for printing.

Others Ink Save Mode Conserves ink by reducing the print density.

Canceling Printing

Canceling

Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.

❏ OS X Mountain Lion or later

Click

❏ Mac OS X v10.6.8 to v10.7.x

Click Delete.

next to the progress meter.

Printing from Smart Devices

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same

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User's Guide

Printing

wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.

Related Information

& “Printing Using a Network Service” on page 94

Connecting from Smart Device by Wi-Fi Direct

You need to connect the smart device to the printer to print from the smart device.

Wi-Fi Direct allows you to connect the printer directly to devices without an access point. e printer acts as an access point.

Important:

When you connect from a smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the smart device and the communication is established between them. Since the smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the smart device again.

1. Select on the home screen.

To select an item, move the focus to the item using the

u d l r

buttons, and then press the OK button.

Select Wi-Fi Di r e ct.

3. Press the OK button.

If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to step 5.

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Printing

4. Press the OK button.

5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.

Note:

You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device , and then go to Setup.

6. Enter the password displayed on the printer's control panel on the smart device.

7. Aer the connection is established, select Dismiss or Close on the printer's control panel.

8. Close the screen.

Installing Epson iPrint

You can install Epson iPrint on your smart device from the following URL or QR code.

http://ipr.to/c

Printing Using Epson iPrint

Start Epson iPrint from your smart device and select the item you want to use from the home screen.

following screens are subject to change without notice. e contents may vary depending on the product.

e

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Printing

Home screen displayed when the application is started.

Displays information on how to setup the printer and a FAQ.

Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

Select what you want to print such as photos and documents.

Displays the screen to make print settings such as paper size and paper type.

Displays the paper size. When this is displayed as a button, tap it to display the paper settings currently set on the printer.

Displays photos and documents you selected.

Starts printing.

Note:

To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the document you want to print using the le sharing function in iTunes.

Printing by Touching Smart Devices to the N-Mark

You can simply connect and print by touching your smart device to the printer's N-Mark.

Make sure that you prepare the following before using this feature.

❏ Enable the NFC function on your smart device.

Only Android 4.0 or later supports NFC (Near Field Communication).

location and NFC functions vary depending on the smart device. See the documentation provided with

e your smart device for details.

❏ Install Epson iPrint on your smart device.

Touch your smart device to the printer's N-Mark to install it.

❏ Enable Wi-Fi Direct on your printer.

See the Administrator's Guide for details.

1. Load paper in the printer.

2. Touch your smart device to the printer's N-Mark.

Epson iPrint starts.

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Printing

Note:

❏ e printer may not be able to communicate with the smart device when there are obstacles such as metal between

the printer's N-Mark and the smart device.

❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any

applications even if you touch them to the printer's N-Mark.

Select the le you want to print in Epson iPrint.

4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.

Printing starts.

Related Information

& “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27

Using Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

1. Load paper in the printer.

2. Set up your printer for wireless printing.

3. On your Android device, install the Epson Print Enabler plug-in from Google Play.

4. Connect your Android device to the same wireless network as your printer.

5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.

6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

Note: If you do not see your printer, tap All Printers and select your printer.

Related Information

& “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27

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Printing

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.

Note:

If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

http://epson.sn

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note:

For details, see the AirPrint page on the Apple website.

Related Information

& “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27

Canceling Ongoing Jobs

Press the y button to cancel the ongoing job.

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User's Guide

Replacing an Ink Supply Unit and Other Consumables

Checking the Status of the Remaining Ink and the Maintenance Box

You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer.

Note:

You can continue printing while the ink low message is displayed. Replace the ink supply unit when required.

Checking the Status of the Remaining Ink and the Maintenance Box

- Control Panel

1. Select Settings on the home screen.

Select Supply Status.

Checking the Status of the Remaining Ink and the Maintenance Box

- Windows

Access the printer driver window.

2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.

Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Checking the Status of the Remaining Ink and the Maintenance Box

- Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

3. Click EPSON Status Monitor.

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User's Guide

Replacing an Ink Supply Unit and Other Consumables

Ink Supply Unit Codes

Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

e following are the codes for genuine Epson ink supply units.

Note:

❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support.

❏ Not all ink supply units are available in all regions.

For Europe

Size Black

XXL T9661

XL T9651

L T9641

Visit the following website for information on Epson's ink supply unit yields.

http://www.epson.eu/pageyield

For Australia and New Zealand

Black

M02XXL, M02XL, M02

For Asia

Black

T9701, T9691, T9681

Ink Supply Unit Handling Precautions

Read the following instructions and Important Safety Instructions (paper manual) before replacing Ink Supply Unit.

Handling precautions

❏ Store ink supply unit at normal room temperature and keep them away from direct sunlight.

❏ Epson recommends using the ink supply unit before the date printed on the package.

❏ For best results, store ink supply unit packages with their bottom down.

❏

bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at

Aer least 12 hours before using it.

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Replacing an Ink Supply Unit and Other Consumables

❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.

❏ Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.

❏ Do not leave the printer with the ink supply unit removed; otherwise, ink remaining in the print head nozzles

may dry out and you may not be able to print.

❏ If you need to remove an ink supply unit temporarily, make sure you protect the ink supply area from dirt and

dust. Store the ink supply unit in the same environment as the printer. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.

❏ Removed ink supply unit may have ink around the ink supply port, so be careful not to get any ink on the

surrounding area when removing the ink supply unit.

❏

❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve

❏ Although the ink supply units may contain recycled materials, this does not aect printer function or

❏ Specications and appearance of the ink supply unit are subject to change without prior notice for

❏ Do not disassemble or remodel the ink supply unit, otherwise you may not be able to print normally.

❏ Do not drop or knock the ink supply unit against hard objects; otherwise, the ink may leak.

❏ You cannot use the ink supply unit that came with the printer for the replacement.

❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the

printer uses an ink supply unit equipped with a green chip that monitors information such as the amount

is of remaining ink. you can still use the ink supply unit aer reinserting it back into the printer.

remains in the ink supply unit when your printer indicates to replace the ink supply unit. e yields quoted for you do not include this reserve.

performance.

improvement.

frequency of your prints and environmental conditions such as temperature.

means that even if the ink supply unit is removed from the printer before it is expended,

is

Consumption of Ink

❏ To maintain optimum print head performance, some ink is consumed from the ink supply unit during

maintenance operations such as print head cleaning. Ink may also be consumed when you turn on the printer.

❏ e ink in the ink supply unit supplied with your printer is partly used during initial setup. In order to produce

high quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a quantity of ink and therefore the ink supply unit may print fewer pages compared to subsequent ink supply unit.

❏ For best results, use up ink supply unit within two years of installation.

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User's Guide

Replacing an Ink Supply Unit and Other Consumables

Replacing an Ink Supply Unit

When a message is displayed prompting you to replace the ink supply unit, select How To and then view the animations displayed on the control panel to learn how to replace the ink supply unit.

Related Information

& “Ink Supply Unit Handling Precautions” on page 79

Maintenance Box Code

Epson recommends the use of a genuine Epson maintenance box.

Maintenance box code: T6716

Important:

Once a maintenance box has been installed in a printer it cannot be used with other printers.

Maintenance Box Handling Precautions

Read the following instructions and Important Safety Instructions (paper manual) before replacing the maintenance box.

❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and

printing.

❏ Do not tilt the used maintenance box until

❏ Keep the maintenance box out of direct sunlight.

❏ Do not replace the maintenance box during printing; otherwise, ink may leak.

❏ Do not reuse a maintenance box which has been removed and

will have solidied and no more ink can be absorbed.

Replacing a Maintenance Box

it is sealed in the plastic bag; otherwise ink may leak.

aer

detached for a long period. Ink inside the box

le

In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit. Whether and how oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.

When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a userserviceable part.

Note:

When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage.

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User's Guide

Replacing an Ink Supply Unit and Other Consumables

Related Information

& “Maintenance Box Handling Precautions” on page 81

Page 83

User's Guide

Maintaining the Printer

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint or banding may appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.

Important:

❏ Do not open the front cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you

may not be able to print.

❏ Because print head cleaning uses some ink, clean the print head only if quality declines.

❏ If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at

least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn o the printer. If print quality has still not improved, contact Epson support.

❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

Checking and Cleaning the Print Head - Control Panel

Load A4-size plain paper in the paper cassette 1.

2. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

3. Select Print Head Nozzle Check.

4. Follow the on-screen instructions to print the nozzle check pattern.

Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments

as in the following "OK" pattern, the nozzles are not clogged. Select

u d l r

buttons, and then press the OK button.

to close the nozzle check feature.

6. Select , and then follow the on-screen instructions to clean the print head.

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Maintaining the Printer

7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Related Information

& “Loading Paper in the Paper Cassette” on page 24

Checking and Cleaning the Print Head - Windows

1. Load A4-size plain paper in the paper cassette 1.

2. Access the printer driver window.

3. Click Nozzle Check on the Maintenance tab.

4. Follow the on-screen instructions.

Related Information

& “Loading Paper in the Paper Cassette” on page 24 & “Accessing the Printer Driver” on page 42

Checking and Cleaning the Print Head - Mac OS

1. Load A4-size plain paper in the paper cassette 1.

2. Select System Preferences from the then select the printer.

3. Click Options & Supplies > Utility > Open Printer Utility.

4. Click Nozzle Check.

5. Follow the on-screen instructions.

Related Information

& “Loading Paper in the Paper Cassette” on page 24

menu > Printers & Scanners (or Print & Scan, Print & Fax), and

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

Aligning the Print Head - Control Panel

Note:

You may need to align the print head if your environment or paper type changes aer aligning it.

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User's Guide

Maintaining the Printer

1. Load A4-size plain paper in the paper cassette 1.

2. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

3. Select Print Head Alignment.

Select one of the alignment menus.

❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned.

❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals.

5. Follow the on-screen instructions to print an alignment pattern.

Follow the on-screen instructions to align the print head.

❏ Ruled Line Alignment: Find and select the number for the most solid pattern.

u d l r

buttons, and then press the OK button.

Find and select the number for the pattern that has the least misaligned vertical line.

❏ Horizontal Alignment: Find and select the number for the least separated and overlapping pattern.

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User's Guide

Maintaining the Printer

Related Information

& “Loading Paper in the Paper Cassette” on page 24

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scued, clean the roller inside.

Important:

Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.

1. Load A4-size plain paper in the paper source that you want to clean.

2. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

3. Select Paper Guide Cleaning.

Select the paper source, and then follow the on-screen instructions to clean the paper path.

Note:

Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared, clean the other paper sources.

Related Information

& “Loading Paper in the Paper Cassette” on page 24

u d l r

buttons, and then press the OK button.

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User's Guide

Network Service and Software Information

is section introduces the network services and soware products available for your printer from the Epson website or the supplied soware disc.

Application for Cong

Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device. You can Web Cong, connect the printer and the computer or device to the same network.

e following browsers are supported.

Windows XP SP3 or later

Mac OS X v10.6.8 or later

iOS

Android 2.3 or later Default browser

Chrome OS

*Use the latest version.

)

conrm

OS Browser

Conguring

the printer status or change the network service and printer settings. To use the

Microsoft Edge, Internet Explorer 8 or later, Firefox

Safari

, Firefox*, Chrome

Safari

Default browser

Printer Operations (Web

, Chrome

Running Web Cong on a Web Browser

1. Check the printer's IP address.

Select the network icon on the printer's home screen, and then select the active connection method to conrm the printer's IP address.

To select an item, move the focus to the item using the

Note:

You can also check the IP address by printing the network connection report.

2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.

Format:

IPv4: http://the printer's IP address/

IPv6: http://[the printer's IP address]/

Examples:

IPv4: http://192.168.100.201/

u d l r

buttons, and then press the OK button.

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Network Service and Software Information

IPv6: http://[2001:db8::1000:1]/

Note:

Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.

Related Information

& “Using Epson iPrint” on page 72

Running Web Cong on Windows

When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.

1. Open the printer list on the computer.

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel > Vie w d ev i c es an d p r inters in Hardware and Sound.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel > Vie w dev i ces a n d printe r s in Hardware and Sound (or Hardware).

❏ Windows 7/Windows Server 2008 R2

Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound.

❏ Windows Vista/Windows Server 2008

Click the start button, and select Control Panel > Printers in Hardware and Sound.

Right-click on your printer and select Properties.

3. Select the Web Se r vi ce tab and click the URL.

Running Web

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies> Show Printer Webpage.

Cong

on Mac OS

Application for Printing Web Pages (E-Web Print)(for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.

Note:

❏ Windows Server operating systems are not supported.

❏ Check for supported browsers and the latest version from the download site.

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User's Guide

Network Service and Software Information

Starting

When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

Software Update Tools (EPSON Software Updater)

EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it. You can also update the printer's rmware and manual.

Note:

Windows Server operating systems are not supported.

Installing Method

Download EPSON

If you are using a Windows computer and cannot to download it from the website, you can install it from the supplied soware disc.

http://www.epson.com

Starting on Windows

❏ Wi n d o w s 1 0

Click the start button, and then select Epson

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi n d o w s 7/ Window s Vi s t a /Window s X P

Click the start button, and then select All Programs or Programs > Epson Updater.

Note:

You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting

Soware

Starting on Mac OS

Update.

Soware

Updater from the Epson website.

Soware

> EPSON

Soware

Updater.

Soware

> EPSON

Soware

Select Go > Applications > Epson Soware > EPSON Soware Updater.

Installing the Latest Applications

Note:

When reinstalling an application, you need to uninstall it rst.

1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet.

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Network Service and Software Information

2. Start EPSON Soware Updater.

screenshot is an example on Windows.

e

3. For Windows, select your printer, and then click to check for the latest available applications.

4. Select the items you want to install or update, and then click the install button.

Important:

Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.

Note:

❏ You can download the latest applications from the Epson website.

http://www.epson.com

❏ If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest

applications from the Epson website.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 89

Page 91

User's Guide

Network Service and Software Information

Installing a PostScript Printer Driver

Installing a PostScript Printer Driver - Windows

1. Start the installation process from one of the following options.

❏ Use the soware disc supplied with the printer.

Insert the soware disc into the computer, access the following folder path, and then run SETUP64.EXE (or SETUP.EXE).

Driver\PostScript\WINX64 (or WINX86)\SETUP\SETUP64.EXE ( or SETUP.EXE)

❏ Use the website.

Access your printer page from the following website, download the PostScript3 printer driver, and then run the execution le.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

2. Select your printer.

Follow the on-screen instructions.

4. Select the connection method from the network connection or USB connection.

❏ For network connection.

A list of available printers in the same network is displayed.

Select the printer you want to use.

❏ For USB connection.

Follow the on-screen instructions to connect the printer to the computer.

5. Follow the on-screen instructions to install the PostScript printer driver.

Installing a PostScript Printer Driver - Mac OS

Download the printer driver from the Epson Support website, and then install it.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

You need the IP address of the printer while installing the printer driver.

Select the network icon on the printer's home screen, and then select the active connection method to printer's IP address.

conrm

Adding the Printer Driver (for Mac OS Only)

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax).

2. Click +, and then select Add Other Printer or Scanner.

the

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Network Service and Software Information

3. Select your printer, and then click Add.

Note:

❏ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.

❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually aer adding the printer driver.

Installing the Epson Universal Printer Driver (for Windows Only)

e Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer

driver

, you can print from every Epson printer that supports this printer driver.

* Since this is a generic printer driver, printing features are limited compared to the printer driver

printer.

Connect the printer to the same network as the computer, and then follow the procedure below to install the printer driver.

1. Download the executable le of the driver from the Epson support website.

http://www.epson.eu/Support (Europe only)

http://support.epson.net/

2. Double-click the executable le.

3. Follow the on-screen instructions for the rest of the installation.

Note:

If you are using a Windows computer and you cannot download the driver from the website, install it from the soware disc that came with the printer. Access "Driver\Universal".

specically

designed for this

Uninstalling Applications

Uninstalling Applications - Windows

1. Press the P button to turn o the printer.

2. Quit all running applications.

3. Open Control Panel:

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel.

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User's Guide

Network Service and Software Information

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button and select Control Panel.

4. Open Uninstall a program (or Add or Remove Programs):

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Select Uninstall a program in Programs.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Add or Remove Programs.

5. Select the application you want to uninstall.

You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before uninstalling.

6. Uninstall the applications:

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Click Uninstall/Change or Uninstall.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Change/Remove or Remove.

Note: If the User Account Control window is displayed, click Continue.

7. Follow the on-screen instructions.

Uninstalling Applications - Mac OS

1. Download the Uninstaller using EPSON Soware Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

2. Press the

3. To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.

button to turn o the printer.

menu > Printers & Scanners (or Print

4. Quit all running applications.

Select Go > Applications > Epson Soware > Uninstaller.

Select the application you want to uninstall, and then click Uninstall.

Important:

Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet

e printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.

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User's Guide

Network Service and Software Information

Note:

If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall, and then drag it to the trash icon.

Printing Using a Network Service

By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.

e features available on the Internet are as follows.

❏ Email Print

When you send an email with attachments such as documents or images to an email address assigned to the printer, you can print that email and the attachments from remote locations such as your home or

oce

printer.

❏ Epson iPrint

is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print documents, images, and websites by sending them directly to a printer on the same wireless LAN.

❏ Remote Print Driver

is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window.

See the Epson Connect portal website for details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

Related Information

& “Using Epson iPrint” on page 72

Page 95

User's Guide

Solving Problems

Checking the Printer Status

Checking Messages on the LCD Screen

If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem.

Error Messages Solutions

Printer Error

Turn on the printer again. See your documentation for more details.

Paper out in XX. Load paper, and then insert the paper cassette all the way.

Too many paper cassette units are installed. Turn the power o and uninstall the extra units. See your documentation for details.

Cannot print because XX is out of order. You can print from another cassette.

You need to replace Ink Supply Unit. To ensure you receive premium print quality and to help protect your

Paper Setup Auto Display is set to O. Some features may not be available. For details, see your documentation.

❏ Remove any paper or protective material in the printer and the paper

cassette. If the error message is still displayed after turning the power o and on again, contact Epson support.

❏ When the following error codes are displayed, check the paper for

the maximum number of sheets that can be loaded in each paper source.

000181, 000184

You can install up to one optional paper cassette unit. For other optional paper cassette units, uninstall them by following the reverse steps to installation.

Turn the power o and on again, and then reinsert the paper cassette. If the error message is still displayed, contact Epson support or an authorised Epson service provider to request repairs.

print head, a variable ink safety reserve remains in the ink supply unit when your printer indicates it is time to replace the ink supply unit. Replace with a new Ink supply unit.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

To use cloud services, update the root certicate from the Epson Web Cong utility.

Check that the printer driver is installed on the computer and that the port settings for the printer are correct.

Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.

Recovery Mode Contact your printer administrator.

Contact your printer administrator.

Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.

Page 96

User's Guide

Solving Problems

Related Information

& “Contacting Epson Support” on page 133 & “Soware Update Tools (EPSON Soware Updater)” on page 89 & “Installing the Latest Applications” on page 89

Checking the Printer Status - Windows

1. Access the printer driver window.

2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.

You can check the printer status, ink levels, and error status.

Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Related Information

“Accessing the Printer Driver” on page 42

Checking the Printer Status - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

3. Click EPSON Status Monitor.

You can check the printer status, ink levels, and error status.

Checking the Software Status

You may be able to clear the problem by updating the soware to the latest version. To check the soware status, use the soware update tool.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 89 & “Installing the Latest Applications” on page 89

Removing Jammed Paper

Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. e LCD screen displays an animation that shows you how to remove jammed paper.

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User's Guide

Solving Problems

Caution:

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

Important:

Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Paper Does Not Feed Correctly

Check the following points, and then take the appropriate actions to solve the problem.

❏ Place the printer on a at surface and operate in the recommended environmental conditions.

❏ Use paper supported by this printer.

❏ Follow the paper handling precautions.

❏ Do not load more than the maximum number of sheets specied for the paper. When loading plain paper into

the paper cassette, do not load above the line indicated by the

such as photo paper, do not load above the line indicated by the plain paper into the rear paper feed, do not load above the line indicated by the triangle symbol on the edge guide.

❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the

printer.

❏ If a paper feed problem frequently occurs, feed paper from another paper source.

Related Information

& “Environmental Specications” on page 117 & “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 21 & “List of Paper Type” on page 30

symbol on the edge guide. For thick paper

symbol on the edge guide. When loading

Paper Jams

❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.

❏ Load one sheet of paper at a time if you have loaded several sheets of paper.

Related Information

“Removing Jammed Paper” on page 96

“Loading Paper in the Paper Cassette” on page 24

“Loading Paper in the Rear Paper Feed” on page 27

Page 98

User's Guide

Solving Problems

Paper Feeds at a Slant

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

& “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27

Several Sheets of Paper are Fed at a Time

❏ Load one sheet of paper at a time.

❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is

loaded in the printer before you reload the paper.

Paper Does Not Feed from the Optional Paper Cassette Unit

If you have added optional paper cassette unit, you need to make settings in the printer driver.

Related Information

& “Setting the Optional Paper Cassette Unit in the Printer Driver - Windows” on page 125 & “Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS” on page 126

Paper Out Error Occurs

When a paper out error occurs although paper is loaded in the rear paper feed, reload paper in the center of the rear paper feed.

Power and Control Panel Problems

Power Does Not Turn On

❏ Make sure the power cord is securely plugged in.

❏ Hold down the

button for a little longer.

Power Does Not Turn O

Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To

prevent the print head from drying out, turn the printer back on and turn it o by pressing the

button.

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User's Guide

Solving Problems

Power Turns O Automatically

❏ Select Settings > General Settings > Basic Settings > Power O Settings, and then disable the Power O If

Inactive and Power O If Disconnected settings.

❏ Select Settings > General Settings > Basic Settings, and then disable the Power O Timer setting.

Note: Your produ c t may h ave th e Power O Settings or Power O Ti m e r feature depending on the location of purchase.

LCD Screen Gets Dark

e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

Cannot Operate from the Control Panel

When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the password, contact your printer administrator.

Cannot Print from a Computer

Checking the Connection (USB)

❏ Connect the USB cable securely to the printer and the computer.

❏ If you are using a USB hub, try to connect the printer directly to the computer.

❏ If the USB cable cannot be recognized, change the port, or change the USB cable.

❏ If the printer cannot print using a USB connection, try the following.

Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print.

Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.

Page 100

User's Guide

Solving Problems

Checking the Connection (Network)

❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network

connection report. If the report shows that network connection has failed, check the network connection report and then contact your printer administrator.

❏ If the problem cannot be cleared, contact your printer administrator.

Checking the Software and Data

❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the

available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower

resolution or a smaller size.

Related Information

& “Checking for Genuine Epson Printer Drivers” on page 100

Checking for Genuine Epson Printer Drivers

You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

Windows

Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows

Server 2012/Windows Server 2008 R2

Click the printer icon, and then click Print server properties at the top of the window.

❏ Windows Vista/Windows Server 2008

Right-click on the Printers folder, and then click Run as administrator > Server Properties.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

From the File menu, select Server Properties.

100

Epson WF-M5299DW Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Manual

Introduction to the Manuals

Using the Manual to Search for Information

Marks and Symbols

Descriptions Used in this Manual

Operating System References

Important Instructions

Safety Instructions

Printer Advisories and Warnings

Advisories and Warnings for Setting Up the Printer

Advisories and Warnings for Using the Printer

Advisories and Warnings for Transporting or Storing the Printer

Advisories and Warnings for Using the Printer with a Wireless Connection

Advisories and Warnings for Using the LCD Screen

Protecting Your Personal Information

Printer Basics

Part Names and Functions

Control Panel

Icons displayed in the LCD Screen

Basic Operations

Entering Characters

Viewing Animations

Preparing the Printer

Loading Papers

Available Paper and Capacities

Loading Paper in the Paper Cassette

Loading Paper in the Rear Paper Feed

Loading Envelopes and Precautions

Loading Long Papers

List of Paper Type

Menu Options for Settings

Menu Options for General Settings

Menu Options for Print Counter

Menu Options for Supply Status

Menu Options for Maintenance

Menu Options for Language

Menu Options for Printer Status/Print

Menu Options for Authentication Device Status

Menu Options for Epson Open Platform Information

Saving Power

Saving Power - Control Panel

Printing

Printing from the Printer Driver on Windows

Accessing the Printer Driver

Printing Basics

Printing on 2-Sides

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

Printing with a Header and Footer

Printing a Watermark

Printing Password-Protected Files

Printing Multiple Files Together

Adjusting the Print Tone

Printing to Emphasize Thin Lines

Printing to Enhance Light Text and Lines

Printing Clear Bar Codes

Canceling Printing

Menu Options for the Printer Driver

Printing from the PostScript Printer Driver on Windows

Menu Options for the PostScript Printer Driver

Canceling Printing

Printing from the Printer Driver on Mac OS

Printing Basics

Printing on 2-Sides

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Canceling Printing

Menu Options for the Printer Driver

Making Operation Settings for the Mac OS Printer Driver

Printing from the PostScript Printer Driver on Mac OS

Menu Options for the PostScript Printer Driver

Canceling Printing