Epson WF-M5299DW Service Manual
User's Guide
NPD5934-01 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals...................5
Using the Manual to Search for Information. . . . . . . 5
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................7
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings.............. 10
Advisories and Warnings for Setting Up the
Printer................................10
Advisories and Warnings for Using the Printer. . 11
Advisories and Warnings for Transporting or
Storing the Printer.......................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Advisories and Warnings for Using the LCD
Screen................................11
Protecting Your Personal Information...........11
Printer Basics
Part Names and Functions...................13
Control Panel.......................... 16
Basic Screen Conguration...................17
Icons displayed in the LCD Screen........... 17
Basic Operations........................18
Entering Characters......................19
Viewing Animations........................20
Preparing the Printer
Loading Papers........................... 21
Available Paper and Capacities..............21
Loading Paper in the Paper Cassette..........24
Loading Paper in the Rear Paper Feed.........27
Loading Envelopes and Precautions.......... 29
Loading Long Papers.....................30
List of Paper Type....................... 30
Menu Options for Settings...................31
Menu Options for General Settings...........31
Menu Options for Print Counter.............38
Menu Options for Supply Status.............38
Menu Options for Maintenance............. 38
Menu Options for Language................39
Menu Options for Printer Status/Print.........39
Menu Options for Authentication Device Status. 40
Menu Options for Epson Open Platform
Information............................40
Saving Power.............................40
Saving Power - Control Panel...............40
Printing
Printing from the Printer Driver on Windows. . . . . 42
Accessing the Printer Driver................42
Printing Basics..........................42
Printing on 2-Sides.......................44
Printing Several Pages on One Sheet..........45
Printing and Stacking in Page Order (Reverse
Order Printing).........................46
Printing a Reduced or Enlarged Document.....46
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............47
Printing with a Header and Footer........... 53
Printing a Watermark.....................54
Printing Password-Protected Files............55
Printing Multiple Files Together.............55
Adjusting the Print Tone...................56
Printing to Emphasize in Lines............57
Printing to Enhance Light Text and Lines. . . . . . 57
Printing Clear Bar Codes..................57
Canceling Printing.......................58
Menu Options for the Printer Driver..........58
Printing from the PostScript Printer Driver on
Windows................................61
Menu Options for the PostScript Printer Driver. . 62
Canceling Printing.......................63
Printing from the Printer Driver on Mac OS......63
Printing Basics..........................63
Printing on 2-Sides.......................65
Printing Several Pages on One Sheet..........66
Printing and Stacking in Page Order (Reverse
Order Printing).........................66
Printing a Reduced or Enlarged Document.....67
Canceling Printing.......................67
Menu Options for the Printer Driver..........68
Making Operation Settings for the Mac OS
Printer Driver..........................69
Printing from the PostScript Printer Driver on
Mac OS.................................70
Menu Options for the PostScript Printer Driver. . 71
Canceling Printing.......................72
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User's Guide
Contents
Printing from Smart Devices................. 72
Using Epson iPrint.......................72
Using Epson Print Enabler.................76
Using AirPrint..........................77
Canceling Ongoing Jobs.....................77
Replacing an Ink Supply Unit and
Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box.......................78
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 78
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows......... 78
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS.......... 78
Ink Supply Unit Codes......................79
Ink Supply Unit Handling Precautions.......... 79
Replacing an Ink Supply Unit.................81
Maintenance Box Code..................... 81
Maintenance Box Handling Precautions.........81
Replacing a Maintenance Box.................81
Maintaining the Printer
Checking and Cleaning the Print Head..........83
Checking and Cleaning the Print Head -
Control Panel.......................... 83
Checking and Cleaning the Print Head -
Windows..............................84
Checking and Cleaning the Print Head - Mac
OS...................................84
Aligning the Print Head.....................84
Aligning the Print Head - Control Panel.......84
Cleaning the Paper Path for Ink Smears..........86
Network Service and Software
Information
Application for
(Web Cong).............................87
Running Web
Running Web Cong on Windows........... 88
Running Web Cong on Mac OS............ 88
Application for Printing Web Pages (E-Web
Print)(for Windows Only)................... 88
Soware
Updater)................................89
Installing the Latest Applications.............. 89
Conguring
Cong
Update Tools (EPSON
Printer Operations
on a Web Browser.......87
Soware
Installing a PostScript Printer Driver............91
Installing a PostScript Printer Driver -
Windows..............................91
Installing a PostScript Printer Driver - Mac OS. . 91
Installing the Epson Universal Printer Driver
(for Windows Only)........................92
Uninstalling Applications....................92
Uninstalling Applications - Windows......... 92
Uninstalling Applications - Mac OS.......... 93
Printing Using a Network Service..............94
Solving Problems
Checking the Printer Status.................. 95
Checking Messages on the LCD Screen........95
Checking the Printer Status - Windows........96
Checking the Printer Status - Mac OS.........96
Checking the Soware Status. . . . . . . . . . . . . . . . . 96
Removing Jammed Paper....................96
Paper Does Not Feed Correctly................97
Paper Jams.............................97
Paper Feeds at a Slant.....................98
Several Sheets of Paper are Fed at a Time. . . . . . . 98
Paper Does Not Feed from the Optional
Paper Cassette Unit......................98
Paper Out Error Occurs...................98
Power and Control Panel Problems.............98
Power Does Not Turn On..................98
Power Does Not Turn O..................98
Power Turns O Automatically..............99
LCD Screen Gets Dark....................99
Cannot Operate from the Control Panel. . . . . . . 99
Cannot Print from a Computer................99
Checking the Connection (USB).............99
Checking the Connection (Network).........100
Checking the Soware and Data. . . . . . . . . . . . 100
Checking the Printer Status from the
Computer (Windows)....................102
Checking the Printer Status from the
Computer (Mac OS).....................102
Cannot Print from an iPhone or iPad.......... 103
Printout Problems........................103
Adjusting the Print Quality................103
Printout is Scued or Color is Missing........104
Banding Appears.......................105
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................105
Blurry Prints, Vertical Banding, or
Misalignment..........................106
Print Quality is Poor.....................106
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User's Guide
Contents
Paper Is Smeared or Scued...............107
Paper is Smeared During Automatic 2-Sided
Printing..............................108
Printed Photos are Sticky.................108
Position, Size, or Margins of the Printout
e
Are Incorrect..........................108
Printed Characters Are Incorrect or Garbled. . . 109
e Printed Image Is Inverted..............109
Mosaic-Like Patterns in the Prints...........109
Unintentionally Printing on 2-Sides..........109
e Printout Problem Could Not be Cleared. . . 109
Other Printing Problems................... 110
Printing Is Too Slow.....................110
Printing Slows Down Dramatically During
Continuous Printing.....................110
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................110
PostScript Printer Driver Problems............111
Printer Does Not Print While Using
PostScript Printer Driver................. 111
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............111
Printing Is Too Slow While Using PostScript
Printer Driver......................... 111
Other Problems..........................111
Slight Electric Shock when Touching the
Printer...............................111
Operation Sounds Are Loud...............112
Forgot Your Password....................112
Application Is Blocked by a Firewall (for
Windows Only)........................112
Installing the Optional Units.................123
Optional Paper Cassette Unit Code..........123
Installing the Optional Paper Cassette Units. . . 124
Regulatory Information....................126
Standards and Approvals................. 126
German Blue Angel.....................127
Restrictions on Copying..................127
Transporting the Printer....................128
Copyright.............................. 131
Trademarks.............................132
Where to Get Help........................133
Technical Support Web Site................133
Contacting Epson Support................133
Appendix
Technical Specications....................113
Printer
Interface Specications...................114
Network Function List...................114
Wi-Fi Specications.....................114
Ethernet
Security Protocol.......................115
PostScript Level 3 Compatibility............115
Supported ird Party Services.............116
Dimensions...........................116
Electrical Specications..................117
Environmental Specications..............117
System Requirements....................118
Font Information.........................118
Available Fonts for PostScript..............118
Available Fonts for PCL (URW)............ 119
List of Symbol Sets......................121
Specications
Specications
....................113
...................115
4
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer and on solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 89
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
5
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Wi n d o w s : Ho ld down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
6
User's Guide
About This Manual
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. e content displayed on
the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
7
User's Guide
About This Manual
❏ Microso® Wi n d o w s Ser v e r® 2008 R2 operating system
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
8
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏
printer is heavy and should not be
e
more people should assume the correct positions as shown below.
or carried by less than two people. When
lied
the printer, two or
liing
9
User's Guide
Important Instructions
❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏ Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the printer cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
10
User's Guide
Important Instructions
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
ammable
P
button. Do not unplug the printer or turn o the power at the outlet
gases inside or around the printer. Doing so may cause
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply unit is installed.
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
re.
❏ Radio waves from this printer may negatively
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of automatically controlled devices such as
aect
Advisories and Warnings for Using the LCD Screen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry,
❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
cloth for cleaning. Do not use liquid or chemical cleaners.
so
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
11
User's Guide
Important Instructions
Settings > General Settings > System Administration > Restore Default Settings > All Settings
12
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Control panel Operates the printer.
A
You can change the angle of the control panel.
Paper cassette 1 or Paper cassette (C1) Loads paper.
B
Paper cassette 2 (C2) Optional paper cassette unit.
C
Loads paper.
13
User's Guide
Printer Basics
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
A
paper.
Paper support Supports loaded paper.
B
Feeder guard Prevents foreign substance from entering the printer. Usually keep
C
this guard closed.
Rear paper feed (B) Loads paper.
D
Output tray Holds the ejected paper.
E
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
F
paper.
Paper cassette Loads paper.
G
14
User's Guide
Printer Basics
Printer cover (J) Open when removing jammed paper inside the printer.
A
Print head Fires ink.
B
Ink supply unit tray Sets an ink supply unit.
C
Front cover (A) Open when replacing ink supply unit.
D
Front cover lock Locks the front cover.
E
15
User's Guide
LAN port Connects a LAN cable.
A
USB port Connects a USB cable.
B
Service USB port USB port for future use.
C
AC inlet Connects the power cord.
D
Rear Cover (D) Open when removing jammed paper.
E
Rear Cover (E) Open when removing jammed paper.
F
Maintenance box cover (H) Open when replacing the maintenance box.
G
Control Panel
Printer Basics
Do not remove the sticker.
A
B
C
D
E
F
G
H
I
J
Pass a smart device over this mark to print from the smart device directly.
Turns the printer on or o.
Unplug the power cord when the power light is o.
Displays the home screen.
Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
Stops the current operation.
Applies to a variety of functions depending on the situation.
Press l, u, r and d to select the items. Press OK to conrm your selection or run the selected feature.
Returns to the previous screen.
Flashes when the printer is processing data.
It turns on when there are queued jobs.
Flashes or turns on when an error occurs.
16
User's Guide
Printer Basics
Basic Screen Conguration
Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access
A
each setting menu.
This action bar is displayed on the home screen only.
Displays each mode.
B
Available buttons are displayed.
C
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
17
User's Guide
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made
by printer operations is reduced, but print speed may slow down. However, noises may not be reduced
depending on the selected paper type and print quality.
Displays the Help screen. You can view the operating instructions or the solutions to problems.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Basic Operations
Printer Basics
Move the focus using the u d l r buttons to select the items, and then press the OK button to
conrm
your
selection or run the selected feature.
Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item
on or
o.
18
User's Guide
Printer Basics
To enter the value, name, address, and so on, move the focus to the input eld using the u d l r buttons, and
then press the OK button to display the on-screen keyboard.
Entering Characters
On-screen Keyboard
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
Note:
Available icons vary depending on the setting item.
A
B
C
D
E
F
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case or numbers and symbols.
You can also switch them by using the
Switches the character type. You can enter alphanumerics and symbols.
You can also switch them by using the
Changes the keyboard layout.
Enters frequently used email domain addresses or URLs by simply selecting the item.
button.
button.
19
User's Guide
Printer Basics
G
H
I
Enters a space.
Conrms the entered characters.
Deletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Select
to view.
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
on the home screen: Displays the help screen. Select How To and then select the items that you want
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 2 from 4 steps.
B
Press l button to return to the previous step.
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
D
Press r button to move to the next step.
20
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with the Epson universal printer driver.
Media Name Size Loading Capacity (Sheets) 2-Sided Print-
ing
Paper Cassette
1
Epson Bright
White Ink Jet Paper
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Photo
Quality Ink Jet
Paper
* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side
already printed.
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
A4 200 400 50
A4 50 – 20 –
A4 50 – 20 –
A4 80 – 70 –
Paper Cassette
2
Rear Paper
Feed
Auto, Manual
*
Commercially Available Paper
Note:
Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K
(195×270 mm) sizes are not available when printing with the PostScript printer driver.
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User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper Cassette 1 Paper
Cassette
2
Rear
Paper
Feed
Plain paper, Copy
paper
Letterhead
Recycled paper
Color paper
Preprinted paper
High quality
plain paper
Letter, A4, Executive
(210×270 mm)
*3
, B5, A5, SP1
*3
, 16K (195×270
mm)
Legal, 8.5×13 in, Half letter*3, A6,
B6, SP2 (210×149 mm)
(100×170 mm)
*3
mm)
SP5 (192×132 mm)
*3
*3
, SP3
, SP4 (130×182
*3
User Dened*3 (mm)
89×127 to 100×148
User Dened*3 (mm)
100×148 to 148×210
215.9×297 to 355.6
User Dened*3 (mm)
148×210 to 215.9×297
Up to the line indicated by the
symbol on the edge guide.
Up to the line indicated by the
symbol on the edge guide.
Up to the line
–80
indicated by the
symbol on
the edge guide.
Up to the line
–80
indicated by the
symbol on
the edge guide.
Up to the line indicated by the
symbol on the edge guide.
Up to the line indicated by the
symbol on the edge guide.
80 Auto,
Manual
2
80
Manual
2
Manual
2
Manual
2
80
Manual
2
80 Auto,
Manual
2
*1*
*1*
*1*
*1*
*1*
*1*
User Dened*3 (mm)
64 to 89×127
User Dened*3 (mm)
215.9×355.6 to 6000
––80
Manual
*2
––1Manual
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User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper Cassette 1 Paper
Cassette
2
Rear
Paper
Feed
Thick paper
(91 to 160 g/m)
Letter, A4, Executive
(210×270 mm)
*3
, B5, A5, SP1
*3
, 16K (195×270
mm)
Legal, 8.5×13 in, Half letter*3, A6,
B6, SP2 (210×149 mm)
(100×170 mm)
*3
mm)
SP5 (192×132 mm)
*3
*3
, SP3
, SP4 (130×182
*3
User Dened*3 (mm)
89×127 to 100×148
User Dened*3 (mm)
100×148 to 148×210
215.9×297 to 355.6
User Dened*3 (mm)
148×210 to 215.9×297
User Dened*3 (mm)
64 to 89×127
90 250 30 Auto,
*1*
Manual
4
90 250 30
90 – 30
90 – 30
90 250 30
Manual
4
Manual
4
Manual
4
Manual
4
*1*
*1*
*1*
*1*
90 250 30 Auto,
*1*
Manual
4
––30
Manual
*4
User Dened*3 (mm)
––1Manual
215.9×355.6 to 1117.6
Thick paper
(161 to 256 g/m)
Legal, 8.5×13 in, Letter, A4,
Executive
B6, SP1 (210×270 mm)
(210×149 mm)
mm)
(192×132 mm)
*3
, B5, A5, Half letter*3, A6,
*3
, SP4 (130×182 mm)*3, SP5
*3
*3
*3
, SP2
, SP3 (100×170
, 16K (195×270
––30
mm)
User Dened*3 (mm)
––30
64×127 to 215.9×355.6
User Dened*3 (mm)
––1Manual
215.9×355.6 to 1117.6
Envelope Envelope #10, Envelope DL,
10 – 10 –
Envelope C6
Envelope C4 – – 1 –
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
Manual
Manual
*4
*4
23
User's Guide
Preparing the Printer
*3 Only printing from computer is available.
*4 You can load up to 5 sheets for paper with one side already printed.
Related Information
& “Part Names and Functions” on page 13
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
& “Printer
Specications
” on page 113
Loading Paper in the Paper Cassette
Note:
If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time.
24
User's Guide
Preparing the Printer
1. Check that the printer is not operating, and then pull out the paper cassette.
2.
Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper
size you want to use.
25
User's Guide
Preparing the Printer
Note:
When using paper larger than A4 size, extend the paper cassette.
3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
Important:
c
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the
indicated by the
4. Insert the paper cassette all the way.
5.
On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by pressing the
symbol inside the edge guide.
symbol inside the edge guide. For thick paper, do not load above the line
button on the control panel.
6.
Slide out the output tray when loading paper longer than A4 size.
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User's Guide
Preparing the Printer
Related Information
& “Paper Handling Precautions” on page 24
& “Available Paper and Capacities” on page 21
& “List of Paper Type” on page 30
& “Loading Envelopes and Precautions” on page 29
Loading Paper in the Rear Paper Feed
1. Open the feeder guard and pull out the paper support.
2. Slide the edge guides.
3. Load paper at the center of the rear paper feed with the printable side facing up.
27
User's Guide
Important:
c
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
Pre-punched paper
Preparing the Printer
above the line just under the triangle symbol inside the edge guide.
load paper long edge rst.
Note:
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for
prepunched paper.
❏ Loading capacity: One sheet
❏ Available size: A4, B5, A5, A6, Letter, Legal
❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper.
5.
On the control panel, set the size and type of the paper you loaded in the rear paper feed.
Note:
You can also display the paper size and paper type settings screen by pressing the
button on the control panel.
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User's Guide
Preparing the Printer
6. Slide out the output tray when loading paper longer than A4 size.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
“Paper Handling Precautions” on page 24
&
“Available Paper and Capacities” on page 21
&
& “List of Paper Type” on page 30
& “Loading Envelopes and Precautions” on page 29
& “Loading Long Papers” on page 30
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed short edge rst with the ap facing down, and slide the edge
guides to the edges of the envelopes.
Load envelopes in the paper cassettewith the ap facing up, and then slide the edge guides to the edges of the
envelopes.
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User's Guide
Preparing the Printer
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to
them before loading.
atten
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Available Paper and Capacities” on page 21
& “Loading Paper in the Paper Cassette” on page 24
& “Loading Paper in the Rear Paper Feed” on page 27
Loading Long Papers
Only use the rear paper feed to load long paper. Before loading paper in the printer, cut the paper to the size you
want to print. Select User-Dened as the paper size setting.
❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems.
❏ Long paper cannot be held in the output tray. Prepare a box and so on to make sure that paper does not fall on
the
oor.
❏ Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
Related Information
& “Available Paper and Capacities” on page 21
& “Loading Paper in the Rear Paper Feed” on page 27
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver PostScript Printer
Driver
Epson Universal Printer
Driver
Epson Bright White
Ink Jet Paper
Plain paper Plain paper Plain Plain
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