Epson WF-C869RDTWF User Guide

Name: Epson WF-C869RDTWF
Brand: Epson
SKU: 4565762
Rating: 5 (1 reviews)

5 (1)

User's Guide

NPD5571-01 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

The contents of this manual and the specifications of this product are subject to change without notice.

User's Guide

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

Epson Scan 2 software is based in part on the work of the Independent JPEG Group.

libtiff

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Microsoft®, Windows®, and Windows Vista®are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.

CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.

Antique Olive is a trademark of M. Olive.

Marigold and Oxford are trademarks of AlphaOmega Typography.

Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH.

PCL is the registered trademark of Hewlett-Packard Company.

User's Guide

Trademarks

Adobe, the Adobe logo, Acrobat, Photoshop, PostScript®3™, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Arcfour

Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

microSDHC Logo is a trademark of SD-3C, LLC.

Note: microSDHC is built into the product and cannot be removed.

Intel® is a registered trademark of Intel Corporation.

The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.

The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . 10

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . 10

Descriptions Used in this Manual. . . . . . . . . . . . . . 11

Operating System References. . . . . . . . . . . . . . . . . 11

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 12

Printer Advisories and Warnings. . . . . . . . . . . . . . 13

Advisories and Warnings for Setting Up/

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 14 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Advisories and Warnings for Using the

Optional Cabinet. . . . . . . . . . . . . . . . . . . . . . . . 15

Protecting Your Personal Information. . . . . . . . . . . 15

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 16

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . 20 Basic Screen Conf iguration. . . . . . . . . . . . . . . . .21 Touch Screen Operations. . . . . . . . . . . . . . . . . . 21 Icons displayed in the LCD Screen. . . . . . . . . . . 22 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 23 Job/Status Screen Conf iguration. . . . . . . . . . . . . 24 Viewing Animations. . . . . . . . . . . . . . . . . . . . . .25

Registering Your Favorite Settings as a Preset. . . . . .25

Menu Options for Presets. . . . . . . . . . . . . . . . . . 25

Network Settings

Network Connection Types. . . . . . . . . . . . . . . . . . 27

Ethernet Connection. . . . . . . . . . . . . . . . . . . . . 27

Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 27

Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 28

Connecting to a Computer. . . . . . . . . . . . . . . . . . . 28

Connecting to a Smart Device. . . . . . . . . . . . . . . . 30

Making Wi-Fi Settings from the Printer. . . . . . . . . .30

Making Wi-Fi Settings Manually. . . . . . . . . . . . . 31 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Making Wi-Fi Settings by PIN Code Setup

(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Making Wi-Fi Direct (Simple AP)

Connection Settings. . . . . . . . . . . . . . . . . . . . . .34 Making Advanced Network Settings. . . . . . . . . . 34

Checking the Network Connection Status. . . . . . . . 36

Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .37 Checking Detailed Network Information

from the Control Panel. . . . . . . . . . . . . . . . . . . .37 Printing a Network Connection Report. . . . . . . . 37 Printing a Network Status Sheet. . . . . . . . . . . . . 41

Replacing or Adding New Access Points. . . . . . . . . 42

Changing the Connection Method to a Computer. . 42

Changing the Network Connection to Ethernet

from the Control Panel. . . . . . . . . . . . . . . . . . . . . .44

Disabling Wi-Fi from the Control Panel. . . . . . . . . .44

Disconnecting Wi-Fi Direct (Simple AP)

Connection from the Control Panel. . . . . . . . . . . . 44

Restoring the Network Settings from the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Administrator Settings

Locking the Printer Settings Using an

Administrator's Password. . . . . . . . . . . . . . . . . . . . 46

Unlocking the Printer Settings. . . . . . . . . . . . . . . . 46

User Feature Restrictions. . . . . . . . . . . . . . . . . . . . 46

Loading Paper

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 47

Available Paper and Capacities. . . . . . . . . . . . . . . . 48

List of Detected Paper Sizes. . . . . . . . . . . . . . . . . . 51

List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . 51

Loading Paper in the Paper Cassette. . . . . . . . . . . . 52

Loading Paper in the Rear Paper Feed. . . . . . . . . . . 54

Placing Originals

Available Originals for the ADF. . . . . . . . . . . . . . . 57

Placing Originals on the ADF. . . . . . . . . . . . . . . . . 57

Placing Originals on the ADF for 2-up Copying. .60

Placing Originals on the Scanner Glass. . . . . . . . . . 60

User's Guide

Contents

Managing Contacts

Registering or Editing Contacts. . . . . . . . . . . . . . . 63

Registering or Editing Grouped Contacts. . . . . . . . 64

Registering Frequently Used Contacts. . . . . . . . . . . 64

Backing up Contacts using a Computer. . . . . . . . . . 65

Printing

Printing from the Control Panel. . . . . . . . . . . . . . . 66

Printing JPEG Files from a Memory Device. . . . .66 Printing PDF or TIFF Files from a Memory Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Menu Options for Memory Device. . . . . . . . . . . 67

Printing from a Computer. . . . . . . . . . . . . . . . . . . 69

Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 69 Printing Basics - Windows. . . . . . . . . . . . . . . . . 70 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .71 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .73 Printing Several Pages on One Sheet. . . . . . . . . . 75 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .76 Printing Multiple Files Together (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 78 Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only). . . . . . . . . . 79 Printing Using Advanced Features. . . . . . . . . . . 85

Printing Using a PostScript Printer Driver. . . . . . . . 88

Printing Using a PostScript Printer Driver - Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Printing Using a PostScript Printer Driver -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Setting Items for the PostScript Printer Driver. . . 92

Printing from Smart Devices. . . . . . . . . . . . . . . . . 93

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 93

Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 96

Printing the Password Setting File. . . . . . . . . . . . . . 96

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 97

Canceling Printing - Job/Status Menu. . . . . . . . . 97

Canceling Printing - Windows. . . . . . . . . . . . . . 97

Canceling Printing - Mac OS X. . . . . . . . . . . . . . 98

Copying

Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Basic Menu Options for Copying. . . . . . . . . . . . . . 99

Advanced Menu Options for Copying. . . . . . . . . . 101

Scanning

Scanning Using the Control Panel. . . . . . . . . . . . . 104

Scanning to a Network Folder or FTP Server. . . 104 Scanning to an Email. . . . . . . . . . . . . . . . . . . . 107 Scanning Using Document Capture Pro. . . . . . 109 Scanning to a Memory Device. . . . . . . . . . . . . 111 Scanning to the Cloud. . . . . . . . . . . . . . . . . . . 113 Scanning to a Computer (WSD). . . . . . . . . . . . 115

Scanning from a Computer. . . . . . . . . . . . . . . . . .117

Authenticating Users on Epson Scan 2 when

Using Access Control. . . . . . . . . . . . . . . . . . . . 117 Scanning Using Epson Scan 2. . . . . . . . . . . . . . 117

Scanning from Smart Devices. . . . . . . . . . . . . . . . 120

Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 120 Scanning Using Epson iPrint. . . . . . . . . . . . . . .120 Scanning by Touching Smart Devices to the N-Mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Faxing

Setting Up a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . 123

Connecting to a Phone Line. . . . . . . . . . . . . . . 123 Making Basic Fax Settings. . . . . . . . . . . . . . . . .127

Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Basic Fax Sending Operations. . . . . . . . . . . . . . 131

Various Ways of Sending Faxes. . . . . . . . . . . . . 134

Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . 140

Setting Receiving Mode. . . . . . . . . . . . . . . . . . 140 Various Ways of Receiving Faxes. . . . . . . . . . . . 141 Saving and Forwarding Received Faxes (Unconditional Save/Forward). . . . . . . . . . . . . 144 Saving and Forwarding Received Faxes from

a Specified Sender or at a Specified Time (Conditional Save/Forward). . . . . . . . . . . . . . . 150

Using the Fax Box Features. . . . . . . . . . . . . . . . . . 160

Using the Inbox. . . . . . . . . . . . . . . . . . . . . . . . 160 Using the Conf idential Box. . . . . . . . . . . . . . . . 161 Using the Stored Documents Box. . . . . . . . . . . 162 Using the Polling Send Box. . . . . . . . . . . . . . . . 162 Using the Board Box. . . . . . . . . . . . . . . . . . . . .163

Using Other Faxing Features. . . . . . . . . . . . . . . . .164

Printing Fax Report and List. . . . . . . . . . . . . . . 164 Setting Security for Faxing. . . . . . . . . . . . . . . . 165 Checking Fax Jobs. . . . . . . . . . . . . . . . . . . . . . 166

Menu Options for Fax Mode. . . . . . . . . . . . . . . . . 168

Recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 168

More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Menu Options for Fax Settings. . . . . . . . . . . . . . . 171

User's Guide

Contents

Quick Operation Button. . . . . . . . . . . . . . . . . . 171

Send Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 171

Receive Settings. . . . . . . . . . . . . . . . . . . . . . . . 172

Report Settings. . . . . . . . . . . . . . . . . . . . . . . . 176

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 176

Security Settings. . . . . . . . . . . . . . . . . . . . . . . .177

Check Fax Connection. . . . . . . . . . . . . . . . . . . 178

Fax Setting Wizard. . . . . . . . . . . . . . . . . . . . . . 178

Menu Options for User Settings. . . . . . . . . . . . . . 178

Menu Options for Fax Box. . . . . . . . . . . . . . . . . . 179

Replacing Ink Supply Units and Other

Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 180

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 180 Checking the Status of the Remaining Ink

and the Maintenance Box - Windows. . . . . . . . .180 Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS X. . . . . . . . 180

Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . . . 181

Ink Supply Unit Handling Precautions. . . . . . . . . .181

Replacing Ink Supply Units. . . . . . . . . . . . . . . . . .183

Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .183

Maintenance Box Handling Precautions. . . . . . . . 183

Replacing the Maintenance Box. . . . . . . . . . . . . . 183

Maintenance Rollers Codes. . . . . . . . . . . . . . . . . .184

Replacing Maintenance Rollers in Paper

Cassette 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Replacing Maintenance Rollers in Paper

Cassette 2 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Maintaining the Printer

Adjusting the Print Quality. . . . . . . . . . . . . . . . . . 193

Checking and Cleaning the Print Head. . . . . . . . . 194

Checking and Cleaning the Print Head -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .194

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Checking and Cleaning the Print Head -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Aligning Ruled Lines. . . . . . . . . . . . . . . . . . . . . . 195

Adjusting the Print Quality for Each Paper Type. . 196

Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . 196

Cleaning the Paper Path for Ink Smears. . . . . . .196 Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette). . . . . . . . . . . . . . . . 197

Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 197

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .200

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Saving Power - Control Panel. . . . . . . . . . . . . . 201

Menu Options for Settings

Menu Options for General Settings. . . . . . . . . . . . 202

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 202

Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . 203

Network Settings. . . . . . . . . . . . . . . . . . . . . . . 208

Web Service Settings. . . . . . . . . . . . . . . . . . . . 209

System Administration Settings. . . . . . . . . . . . 209

Menu Options for Print Counter. . . . . . . . . . . . . . 209

Menu Options for Supply Status. . . . . . . . . . . . . . 210

Menu Options for Maintenance. . . . . . . . . . . . . . 210

Menu Options for Language. . . . . . . . . . . . . . . . . 211

Menu Options for Printer Status/Print. . . . . . . . . .211

Network:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Print Status Sheet:. . . . . . . . . . . . . . . . . . . . . . 211

Menu Options for Contacts Manager. . . . . . . . . . .212

Menu Options for User Settings. . . . . . . . . . . . . . 212

Menu Options for Authentication Device Status. . .212

Menu Options for Epson Open Platform

Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Network Service and Software

Information

Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 214

Web Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Running Web Config on a Web Browser. . . . . . 215 Running Web Conf ig on Windows. . . . . . . . . . 215 Running Web Conf ig on Mac OS X. . . . . . . . . . 216

Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 216

Restricting Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 217

Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 218

Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 218

Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 219

Document Capture Pro. . . . . . . . . . . . . . . . . . . . 219

PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . . . 220

FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

EPSON Software Updater. . . . . . . . . . . . . . . . . . . 221

EpsonNet Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . 222

User's Guide

Contents

Uninstalling Applications. . . . . . . . . . . . . . . . . . . 222

Uninstalling Applications - Windows. . . . . . . . .222

Uninstalling Applications - Mac OS X. . . . . . . . 223

Installing Applications. . . . . . . . . . . . . . . . . . . . . 224

Installing a PostScript Printer Driver. . . . . . . . . 224

Installing the Epson Universal Printer Driver

(for Windows Only). . . . . . . . . . . . . . . . . . . . . 227

Updating Applications and Firmware. . . . . . . . . . 227

Updating the Printer's Firmware using the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .228

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . .229

Checking Messages on the LCD Screen. . . . . . . 229 Error Code on the Status Menu. . . . . . . . . . . . .231 Checking the Printer Status - Windows. . . . . . . 236 Checking the Printer Status - Mac OS X. . . . . . .236

Checking the Software Status. . . . . . . . . . . . . . . . 236

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 236

Paper Does Not Feed or Eject Correctly. . . . . . . . .237

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 238 Several Sheets of Paper are Fed at a Time. . . . . . 238 Paper Does Not Feed from the Optional

Paper Cassette Units. . . . . . . . . . . . . . . . . . . . .238 Paper Does Not Feed Correctly After

Replacing the Maintenance Rollers. . . . . . . . . . 238 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 238 Original Does Not Feed in the ADF. . . . . . . . . .238 Paper is Not Stacked in Order. . . . . . . . . . . . . . 239 Paper is Ejected in an Unexpected Direction. . . 239

Power and Control Panel Problems. . . . . . . . . . . . 240

Power Does Not Turn On. . . . . . . . . . . . . . . . . 240 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 240 Power Turns Of f Automatically. . . . . . . . . . . . . 240 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 240 Touchscreen Does Not Respond. . . . . . . . . . . . 240 Cannot Operate from the Control Panel. . . . . . 240

Cannot Print from a Computer. . . . . . . . . . . . . . . 241

When You Cannot Make Network Settings. . . . . . 242

Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 242 Checking the SSID Connected to the Printer. . . 244 Checking the SSID for the Computer. . . . . . . . .244

Suddenly the Printer Cannot Print over a

Network Connection. . . . . . . . . . . . . . . . . . . . . . 245

Suddenly the Printer Cannot Print Using a USB

Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Cannot Print from an iPhone or iPad. . . . . . . . . . 246

Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 246

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 247

Printout is Scuf fed or Color is Missing. . . . . . . .247 Banding or Unexpected Colors Appear. . . . . . . 247 Colored Banding Appears at Intervals of Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .247 Blurry Prints, Vertical Banding, or

Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .248 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .248 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 249 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 250 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 251 Printed Characters Are Incorrect or Garbled. . . 251 T he Printed Image Is Inverted. . . . . . . . . . . . . . 252 Mosaic-Like Patterns in the Prints. . . . . . . . . . .252 Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image. . . . . . . . . . .252 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 252 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 253 The Printout Problem Could Not be Cleared. . . 253

Other Printing Problems. . . . . . . . . . . . . . . . . . . 253

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 253 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .254 Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 254

PostScript Printer Driver Problems. . . . . . . . . . . . 254

Printer Does Not Print While Using

PostScript Printer Driver. . . . . . . . . . . . . . . . . 254

Printer Does Not Print Correctly While

Using PostScript Printer Driver. . . . . . . . . . . . .255

Print Quality Is Poor While Using PostScript

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 255

Printing Is Too Slow While Using PostScript

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 255

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 255

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 256

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 256 Straight Lines Appear when Scanning from

ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 The Image Quality Is Rough. . . . . . . . . . . . . . . 257 Offset Appears in the Background of Images. . . 257 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 257

User's Guide

Contents

Moiré Patterns (Web-Like Shadows) Appear. . . 257 Cannot Scan the Correct Area on the

Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .258 Text is Not Recognized Correctly when

Saving as a Searchable PDF. . . . . . . . . . . . . . . .258 Cannot Solve Problems in the Scanned Image. . 258

Other Scanning Problems. . . . . . . . . . . . . . . . . . . 259

Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .259 Cannot Send the Scanned Image by Email. . . . . 259 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Problems when Sending and Receiving Faxes. . . . .260

Cannot Send or Receive Faxes. . . . . . . . . . . . . .260 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 261 Cannot Send Faxes to a Specific Recipient. . . . . 262 Cannot Send Faxes at a Specif ied Time. . . . . . . 262 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 263 Cannot Save Received Faxes to a Memory

Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Memory Full Error Occurs. . . . . . . . . . . . . . . . 263 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 264 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .264 Received Fax Quality Is Poor. . . . . . . . . . . . . . .265 Cannot Receive A3 Size Faxes. . . . . . . . . . . . . . 265 Received Faxes Are Not Printed. . . . . . . . . . . . 265 Pages are Blank or only a Small Amount of

Text is Printed on the Second Page in

Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 266

Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .266

Cannot Make Calls on the Connected

Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Answering Machine Cannot Answer Voice

Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong. . . . . . 266

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 266

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Operation Sounds Are Loud. . . . . . . . . . . . . . . 267 T he Date and Time Are Incorrect. . . . . . . . . . . 267 Memory Device Is not Recognized. . . . . . . . . . 267 Cannot Save Data to a Memory Device. . . . . . . 267 Forgot Your Password. . . . . . . . . . . . . . . . . . . .267 Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 268 "!" Is Displayed on the Photo Selection Screen. . 268

Installing the Optional Units

Optional Cabinet Code. . . . . . . . . . . . . . . . . . . . .269

Installing the Optional Cabinet. . . . . . . . . . . . . . . 269

Optional Paper Cassette Unit Code. . . . . . . . . . . . 274

Installing the Optional Paper Cassette Units. . . . . 274

Setting the Optional Paper Cassette Unit in

the Printer Driver. . . . . . . . . . . . . . . . . . . . . . .279

Appendix

Technical Specif ications. . . . . . . . . . . . . . . . . . . . 281

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 281 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 282 Interface Specif ications. . . . . . . . . . . . . . . . . . . 282 Fax Specif ications. . . . . . . . . . . . . . . . . . . . . . .282 Network Function List. . . . . . . . . . . . . . . . . . . 283 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 285 Ethernet Specif ications. . . . . . . . . . . . . . . . . . . 285 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 286 PostScript Level 3 Compatibility. . . . . . . . . . . . 286 Supported T hird Party Services. . . . . . . . . . . . . 286 External USB Device Specif ications. . . . . . . . . . 286 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Electrical Specif ications. . . . . . . . . . . . . . . . . . 288 Environmental Specif ications. . . . . . . . . . . . . . 289 System Requirements. . . . . . . . . . . . . . . . . . . . 289

Font Information. . . . . . . . . . . . . . . . . . . . . . . . . 290

Available Fonts for PostScript. . . . . . . . . . . . . . 290 Available Fonts for PCL (URW). . . . . . . . . . . . 291 List of Symbol Sets. . . . . . . . . . . . . . . . . . . . . . 292

Regulatory Information. . . . . . . . . . . . . . . . . . . . 295

Standards and Approvals. . . . . . . . . . . . . . . . . 295 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 296 Restrictions on Copying. . . . . . . . . . . . . . . . . . 296

Moving and Transporting the Printer. . . . . . . . . . 297

Moving the Printer. . . . . . . . . . . . . . . . . . . . . . 297 Moving the Printer While the Optional Paper Cassette Units are Attached. . . . . . . . . . . . . . . .299 Moving the Printer While the Optional

Cabinet is Attached. . . . . . . . . . . . . . . . . . . . . 300 Transporting the Printer. . . . . . . . . . . . . . . . . . 301

Accessing an External USB Device From a

Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Using an Email Server. . . . . . . . . . . . . . . . . . . . . 302

Conf iguring Mail Server. . . . . . . . . . . . . . . . . . 302 Email Server Setting Items. . . . . . . . . . . . . . . . 303 Checking an Email Server Connection. . . . . . . 303

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 304

Technical Support Web Site. . . . . . . . . . . . . . . .304

Contacting Epson Support. . . . . . . . . . . . . . . . 304

User's Guide

About This Manual

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.

Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

Start Here (paper manual)

Provides you with information on setting up the printer and installing the software.

User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

Administrator's Guide (digital manual)

Provides network administrators with information on management and printer settings.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “EPSON Software Updater” on page 221

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

& Related Information

Links to related sections.

User's Guide

About This Manual

Descriptions Used in this Manual

Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system

Mac OS X

In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use a telephone to report a gas leak in the vicinity of the leak.

User's Guide

Important Instructions

The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below.

Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on your skin.

Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

User's Guide

Important Instructions

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the document cover.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink supply units are removed.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

User's Guide

Important Instructions

Advisories and Warnings for Using the Touchscreen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Press the touchscreen gently with your finger. Do not press force or operate with your nails.

Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.

Advisories and Warnings for Using the Optional Cabinet

This cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do not install any other products except for the specified printer and paper cassette unit.

Do not climb on the cabinet or place heavy object on it.

Make absolutely sure both stands are attached securely, otherwise the printer may fall.

Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws supplied with the cabinet.

When using the printer, make sure you lock the casters at the front of the cabinet.

Do not move the cabinet when the casters are locked.

When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over uneven or rough surfaces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings

User's Guide

Printer Basics

Part Names and Functions

A	ADF (Automatic Document Feeder) cover (F)	Open when removing jammed originals in the ADF.

B	ADF edge guides	Feed originals straight into the printer. Slide to the edges of the
		originals.

C	ADF input tray (F)	Feeds originals automatically.

D	ADF output tray	Holds originals ejected from the ADF.

E	Ink cases (P1, P2)	Insert the ink supply units.

F	Paper cassette 1, Paper cassette 2 (C1, C2)	Loads paper.

G	Paper cassette 3, Paper cassette 4 (C3, C4)	Optional paper cassette units. Loads paper.

H	Cabinet	Optional cabinet. Stores paper or other consumables.

User's Guide

Printer Basics

A	Edge guides	Feed the paper straight into the printer. Slide to the
		edges of the paper.

B	Paper support	Supports loaded paper.

C	Rear paper feed (B1)	Loads paper.

D	Feeder guard	Prevents foreign substance from entering the printer.
		Usually keep this guard closed.

E	Output tray	Holds the ejected paper.

F	Edge guides	Feed the paper straight into the printer. Slide to the
		edges of the paper.

G	Paper cassette	Loads paper.

User's Guide

Printer Basics

A	Document cover	Blocks external light while scanning.

B	Scanner glass	Scans placed originals.

C	Control panel	Indicates the printer's status and allows you to make
		print settings.

D	External interface USB port	Connects memory devices.

E	Print head	Fires ink.

F	Front cover (A)	Open when removing jammed paper inside the printer.

User's Guide

Printer Basics

cImportant:

Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.

A	Rear cover 2 (D2)	Remove when removing jammed paper.

B	AC inlet	Connects the power cord.

C	Rear cover 1 (D1)	Open when replacing the maintenance box or
		maintenance rollers, or removing jammed paper.

D	Rear cover (E)	Cover for optional paper cassette units.
		Open when replacing the maintenance rollers or
		removing jammed paper.

User's Guide

		Printer Basics

E	Service USB port		USB port for future use.
			Do not remove the sticker.

F	LINE port		Connects a phone line.

G	EXT. port		Connects external phone devices.

H	LAN port		Connects a LAN cable.

I	USB port		Connects a USB cable.

Control Panel

Buttons and Lights

A	Turns the printer on or off.
	Unplug the power cord when the power light is off.

B	Pass a smart device over this mark to print or scan from the smart device directly.

C	Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
	memory.

D	Displays the home screen.

E	Displays menus and messages.

F	Logs you out if you log in to a printer on which Access Control is set to On.
	This menu is not available when the user restriction feature is disabled.

G	Displays the solutions when you are in trouble.

H	Stops the current operation.

I	Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.

J	Resets the current settings to user default settings. If user default settings have not been made, resets to the
	factory default.

K	Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

User's Guide

	Printer Basics

L	Displays the Job/Status menu. You can check the printer's status and job history.
	The error light on the left flashes or turns on when an error occurs.
	The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs.

M	Enters numbers, characters, and symbols.

N	Displays the Contacts list. You can register, edit or delete the contacts.

O	Clears number settings such as the number of copies.

Basic Screen Configuration

A	Indicates items that have been setup for the printer as icons. Tap to check the current settings or access each setting
	menu.

B	Displays each mode. You can add or change the sequence.

C	Indicates an ongoing job and the printer's status. Tap message to display the Job/Status menu.
	Displays the date and time when the printer is not working or there are no errors.

D	Switch tabs.

E	Indicates the setting items. Tap each item to set or change the settings.
	The grayed out items are not available. Tap the item to check why they are unavailable.

F	Execute the current settings. Available functions vary depending on each mode.

Touch Screen Operations

The touchscreen is compatible with the following operations.

Tap	Press or select the items or the icons.

User's Guide

Printer Basics

Flick

Scroll the screen swiftly.

Slide

Hold and move the items around.

Icons displayed in the LCD Screen

The following icons are displayed on the LCD screen depending on the printer's status.

Displays the Supply Status screen.

You can check the approximate ink levels and the approximate service life of the maintenance box.

Indicates the network connection status.

Tap the icon to check and change the current settings. This is the shortcut for the following menu.

Settings > General Settings > Network Settings > Wi-Fi Setup

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

User's Guide

Printer Basics

Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.

You can also access the Sound menu from this screen. This is the shortcut for the following menu.

Settings > General Settings > Basic Settings > Sound

Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

Indicates that Mute is set for the printer.

Tap the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.

Indicates that the user restriction feature is enabled. Tap this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information.

Indicates that a user with access permission has logged in.

Tap the icon to logout.

Displays the Fax Data Information screen.

Indicates that the settings have been changed from the user default or the factory default.

Indicates that there is additional information. Tap the icon to displays the message.

Indicates a problem with the items. Tap the icon to check how to solve the problem.

Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items.

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.

Note:

Available icons vary depending on the setting item.

AIndicates the character count.

BMoves the cursor to the input position.

User's Guide

	Printer Basics

C	Switches between upper case and lower case or numbers and symbols.

D	Switches the character type. You can enter alphanumerics, symbols, and special characters such as umlauts and
	accents.

E	Changes the keyboard layout.

F	Enters frequently used email domain addresses or URLs by simply selecting the item.

G	Enters a space.

H	Enters character.

I	Deletes a character to the left.

Job/Status Screen Configuration

Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.

A	Switches the displayed lists.

B	Filter the jobs by functional.

C	When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
	When Log is selected, displays the job history.
	You can cancel jobs or check the error code displayed in the history when the job has failed.

D	Indicates the approximate ink levels.

E	Indicates the approximate service life of the maintenance box.

F	Displays any errors that have occurred in the printer. Select the error from the list to display the error message.

Related Information

& “Error Code on the Status Menu” on page 231

User's Guide

Printer Basics

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view.

Tap How To at the bottom of the operation screen: Displays the context-sensitive animation.

A	Indicates the total number of steps and the current step number.
	In the example above, it shows step 2 from 3 steps.

B	Returns to the previous step.

C	Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

D	Moves to next step.

Registering Your Favorite Settings as a Preset

You can register frequently used copy, fax, and scan settings as presets. You can register up to 50 entries. If you cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for assistance.

To register a preset, tap Presets from the home screen, tap Add New, and then select the feature for which you want to register a preset. Make the necessary settings, tap, and then enter a name for the preset.

To load a registered preset, select the preset from the list.

You can also register the current address and settings to tap on the screen of each feature.

To change the registered settings, change the settings on the screen for each feature and tap . Tap Register on Presets and then select the target that you want to overwrite.

Menu Options for Presets

Tap on the registered preset to display the details of the registered settings. You can change the registered name by tapping the name on the details screen.

User's Guide

Printer Basics

Delete the registered preset.

Add /Remove:

Add or clear the registered preset to the home screen as a short-cut icon.

Use This Setting:

Load the registered preset.

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Ethernet Connection

Connect the printer to a hub with an Ethernet cable.

Related Information

& “Making Advanced Network Settings” on page 34

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.

User's Guide

Network Settings

Related Information

&“Connecting to a Computer” on page 28

&“Connecting to a Smart Device” on page 30

&“Making Wi-Fi Settings from the Printer” on page 30

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.

Note:

Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.

The printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 34

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

Setting up from the website

Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn

Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

Insert the software disc into the computer, and then follow the on-screen instructions.

User's Guide

Network Settings

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

Windows

Select the connection type and then click Next.

User's Guide

Network Settings

Mac OS X

Select the connection type.

Follow the on-screen instructions. The necessary software is installed.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

Making Wi-Fi Settings from the Printer

You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the access point such as SSID and password, you can make settings manually. If the access point supports WPS, you can make settings by using push button setup.

After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)

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