Epson WF-C869RDTWF User Guide

User's Guide

NPD5571-01 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.

❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.

❏

libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Leer

❏ Microso

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

❏ Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype

Corporation registered in the United States Patent and Trademark Oce and may be registered in certain jurisdictions.

❏ ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf

Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark Oce and may be registered in certain other jurisdictions.

❏ Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.

Patent and Trademark Oce and may be registered in certain other jurisdictions.

❏ Wingdings is a registered trademark of Microso Corporation in the United States and other countries.

❏ CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv

are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.

❏ Antique Olive is a trademark of M. Olive.

❏ Marigold and Oxford are trademarks of AlphaOmega Typography.

❏ Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent

and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH.

, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

❏ PCL is the registered trademark of Hewlett-Packard Company.

User's Guide

Trademarks

❏ Adobe, the Adobe logo, Acrobat, Photoshop, PostScript®3™, and Reader are either registered trademarks or

trademarks of Adobe Systems Incorporated in the United States and/or other countries.

❏ Arcfour

is code illustrates a sample implementation of the Arcfour algorithm.

Redistribution and use in source and binary forms, with or without modication, are permitted provided that this copyright notice and disclaimer are retained.

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

❏ microSDHC Logo is a trademark of SD-3C, LLC.

Note: microSDHC is built into the product and cannot be removed.

❏ Intel® is a registered trademark of Intel Corporation.

❏ e N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other

countries.

❏

SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

e

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals..................10

Marks and Symbols........................10

Descriptions Used in this Manual..............11

Operating System References.................11

Important Instructions

Safety Instructions.........................12

Printer Advisories and Warnings.............. 13

Advisories and Warnings for Setting Up/

Using the Printer........................13

Advisories and Warnings for Using the

Printer with a Wireless Connection...........14

Advisories and Warnings for Using the

Touchscreen........................... 15

Advisories and Warnings for Using the

Optional Cabinet........................15

Protecting Your Personal Information...........15

Making Wi-Fi Settings from the Printer..........30

Making Wi-Fi Settings Manually.............31

Making Wi-Fi Settings by Push Button Setup

(WPS)................................32

Making Wi-Fi Settings by PIN Code Setup

(WPS)................................33

Making Wi-Fi Direct (Simple AP)

Connection Settings......................34

Making Advanced Network Settings..........34

Checking the Network Connection Status........36

Network Icon...........................37

Checking Detailed Network Information

from the Control Panel....................37

Printing a Network Connection Report........37

Printing a Network Status Sheet.............41

Replacing or Adding New Access Points.........42

Changing the Connection Method to a Computer. . 42

Changing the Network Connection to Ethernet

from the Control Panel......................44

Disabling Wi-Fi from the Control Panel..........44

Disconnecting Wi-Fi Direct (Simple AP)

Connection from the Control Panel............ 44

Restoring the Network Settings from the

Control Panel............................ 45

Printer Basics

Part Names and Functions...................16

Control Panel............................ 20

Buttons and Lights.......................20

Basic Screen Conguration.................21

Touch Screen Operations..................21

Icons displayed in the LCD Screen........... 22

Entering Characters......................23

Job/Status Screen Conguration.............24

Viewing Animations......................25

Registering Your Favorite Settings as a Preset......25

Menu Options for Presets..................25

Network Settings

Network Connection Types.................. 27

Ethernet Connection.....................27

Wi-Fi Connection....................... 27

Wi-Fi Direct (Simple AP) Connection.........28

Connecting to a Computer...................28

Connecting to a Smart Device................ 30

Administrator Settings

Locking the Printer Settings Using an

Administrator's Password....................46

Unlocking the Printer Settings................46

User Feature Restrictions....................46

Loading Paper

Paper Handling Precautions..................47

Available Paper and Capacities................48

List of Detected Paper Sizes..................51

List of Paper Type......................... 51

Loading Paper in the Paper Cassette............52

Loading Paper in the Rear Paper Feed...........54

Placing Originals

Available Originals for the ADF...............57

Placing Originals on the ADF.................57

Placing Originals on the ADF for 2-up Copying. .60

Placing Originals on the Scanner Glass. . . . . . . . . . 60

User's Guide

Contents

Managing Contacts

Registering or Editing Contacts............... 63

Registering or Editing Grouped Contacts........ 64

Registering Frequently Used Contacts...........64

Backing up Contacts using a Computer..........65

Printing

Printing from the Control Panel...............66

Printing JPEG Files from a Memory Device. . . . .66

Printing PDF or TIFF Files from a Memory

Device................................67

Menu Options for Memory Device...........67

Printing from a Computer...................69

Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for

Windows Only).........................69

Printing Basics - Windows.................70

Printing Basics - Mac OS X.................71

Printing on 2-Sides.......................73

Printing Several Pages on One Sheet..........75

Printing to Fit the Paper Size................76

Printing Multiple Files Together (for

Windows Only).........................78

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only)..........79

Printing Using Advanced Features........... 85

Printing Using a PostScript Printer Driver. . . . . . . .88

Printing Using a PostScript Printer Driver -

Windows..............................88

Printing Using a PostScript Printer Driver -

Mac OS X.............................90

Setting Items for the PostScript Printer Driver. . . 92

Printing from Smart Devices................. 93

Using Epson iPrint.......................93

Using AirPrint..........................96

Printing the Password Setting File..............96

Canceling Printing.........................97

Canceling Printing - Job/Status Menu.........97

Canceling Printing - Windows.............. 97

Canceling Printing - Mac OS X..............98

Copying

Copying Basics........................... 99

Basic Menu Options for Copying..............99

Advanced Menu Options for Copying..........101

Scanning

Scanning Using the Control Panel.............104

Scanning to a Network Folder or FTP Server. . . 104

Scanning to an Email....................107

Scanning Using Document Capture Pro. . . . . . 109

Scanning to a Memory Device............. 111

Scanning to the Cloud...................113

Scanning to a Computer (WSD)............115

Scanning from a Computer..................117

Authenticating Users on Epson Scan 2 when

Using Access Control....................117

Scanning Using Epson Scan 2..............117

Scanning from Smart Devices................120

Installing Epson iPrint...................120

Scanning Using Epson iPrint...............120

Scanning by Touching Smart Devices to the

N-Mark..............................121

Faxing

Setting Up a Fax..........................123

Connecting to a Phone Line...............123

Making Basic Fax Settings.................127

Sending Faxes...........................131

Basic Fax Sending Operations..............131

Various Ways of Sending Faxes.............134

Receiving Faxes..........................140

Setting Receiving Mode..................140

Various Ways of Receiving Faxes............141

Saving and Forwarding Received Faxes

(Unconditional Save/Forward).............144

Saving and Forwarding Received Faxes from a

Specied

(Conditional Save/Forward)...............150

Using the Fax Box Features..................160

Using the Inbox........................160

Using the Condential Box................161

Using the Stored Documents Box...........162

Using the Polling Send Box................162

Using the Board Box.....................163

Using Other Faxing Features.................164

Printing Fax Report and List...............164

Setting Security for Faxing................ 165

Checking Fax Jobs......................166

Menu Options for Fax Mode.................168

Recipient.............................168

Fax Settings...........................168

More................................170

Menu Options for Fax Settings............... 171

Sender or at a

Specied

Time

User's Guide

Contents

Quick Operation Button..................171

Send Settings..........................171

Receive Settings........................172

Report Settings........................ 176

Basic Settings..........................176

Security Settings........................177

Check Fax Connection...................178

Fax Setting Wizard......................178

Menu Options for User Settings.............. 178

Menu Options for Fax Box..................179

Replacing Ink Supply Units and Other Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box......................180

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 180

Checking the Status of the Remaining Ink

and the Maintenance Box - Windows.........180

Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS X........180

Ink Supply Unit Codes.....................181

Ink Supply Unit Handling Precautions..........181

Replacing Ink Supply Units..................183

Maintenance Box Code.....................183

Maintenance Box Handling Precautions. . . . . . . . 183

Replacing the Maintenance Box.............. 183

Maintenance Rollers Codes..................184

Replacing Maintenance Rollers in Paper

Cassette 1.............................. 184

Replacing Maintenance Rollers in Paper

Cassette 2 to 4...........................188

Maintaining the Printer

Adjusting the Print Quality..................193

Checking and Cleaning the Print Head.........194

Checking and Cleaning the Print Head -

Control Panel..........................194

Checking and Cleaning the Print Head -

Windows.............................195

Checking and Cleaning the Print Head -

Mac OS X............................ 195

Aligning Ruled Lines......................195

Adjusting the Print Quality for Each Paper Type. . 196

Cleaning the Paper Path....................196

Cleaning the Paper Path for Ink Smears.......196

Cleaning the Paper Path for Paper Feeding

Problems (Paper Cassette)................ 197

Cleaning the ADF........................ 197

Cleaning the Scanner Glass..................200

Saving Power............................201

Saving Power - Control Panel..............201

Menu Options for Settings

Menu Options for General Settings............202

Basic Settings..........................202

Printer Settings........................ 203

Network Settings.......................208

Web Service Settings.................... 209

System Administration Settings............ 209

Menu Options for Print Counter..............209

Menu Options for Supply Status..............210

Menu Options for Maintenance.............. 210

Menu Options for Language.................211

Menu Options for Printer Status/Print..........211

Network:.............................211

Print Status Sheet:...................... 211

Menu Options for Contacts Manager...........212

Menu Options for User Settings.............. 212

Menu Options for Authentication Device Status. . .212

Menu Options for Epson Open Platform

Information.............................213

Network Service and Software Information

Epson Connect Service.....................214

Web Cong.............................214

Running Web

Running Web Cong on Windows.......... 215

Running Web Cong on Mac OS X..........216

Windows Printer Driver....................216

Restricting Settings for the Windows Printer

Driver...............................217

Making Operation Settings for the Windows

Printer Driver......................... 217

Mac OS X Printer Driver................... 218

Making Operation Settings for the Mac OS X

Printer Driver......................... 218

Epson Scan 2 (Scanner Driver)...............219

Document Capture Pro.................... 219

PC-FAX Driver (Fax Driver).................220

FAX Utility............................. 220

EPSON

EpsonNet Cong.........................222

Soware

on a Web Browser. . . . . . 215

Cong

Updater...................221

User's Guide

Contents

Uninstalling Applications...................222

Uninstalling Applications - Windows.........222

Uninstalling Applications - Mac OS X........223

Installing Applications.....................224

Installing a PostScript Printer Driver.........224

Installing the Epson Universal Printer Driver

(for Windows Only).....................227

Updating Applications and Firmware.......... 227

Updating the Printer's Firmware using the

Control Panel..........................228

Solving Problems

Checking the Printer Status..................229

Checking Messages on the LCD Screen. . . . . . . 229

Error Code on the Status Menu.............231

Checking the Printer Status - Windows.......236

Checking the Printer Status - Mac OS X.......236

Checking the Soware Status. . . . . . . . . . . . . . . . 236

Removing Jammed Paper...................236

Paper Does Not Feed or Eject Correctly. . . . . . . . .237

Paper Jams............................237

Paper Feeds at a Slant....................238

Several Sheets of Paper are Fed at a Time. . . . . . 238

Paper Does Not Feed from the Optional

Paper Cassette Units.....................238

Paper Does Not Feed Correctly Aer

Replacing the Maintenance Rollers..........238

Paper Out Error Occurs..................238

Original Does Not Feed in the ADF. . . . . . . . . .238

Paper is Not Stacked in Order..............239

Paper is Ejected in an Unexpected Direction. . . 239

Power and Control Panel Problems............240

Power Does Not Turn On.................240

Power Does Not Turn O.................240

Power Turns O Automatically.............240

LCD Screen Gets Dark...................240

Touchscreen Does Not Respond............240

Cannot Operate from the Control Panel. . . . . . 240

Cannot Print from a Computer...............241

When You Cannot Make Network Settings......242

Cannot Connect from Devices Even ough

Network Settings are No Problems.......... 242

Checking the SSID Connected to the Printer. . . 244

Checking the SSID for the Computer.........244

Suddenly the Printer Cannot Print over a

Network Connection......................245

Suddenly the Printer Cannot Print Using a USB

Connection.............................246

Cannot Print from an iPhone or iPad.......... 246

Printing is Paused........................ 246

Printout Problems........................247

Printout is Scued or Color is Missing........247

Banding or Unexpected Colors Appear.......247

Colored Banding Appears at Intervals of

Approximately 3.3 cm....................247

Blurry Prints, Vertical Banding, or

Misalignment..........................248

Print Quality is Poor.....................248

Paper Is Smeared or Paper is Smeared During Automatic 2-Sided

Printing..............................250

Printed Photos are Sticky.................250

Images or Photos are Printed in Unexpected

Colors...............................251

e Position, Size, or Margins of the Printout

Are Incorrect..........................251

Printed Characters Are Incorrect or Garbled. . . 251

e Printed Image Is Inverted..............252

Mosaic-Like Patterns in the Prints...........252

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........252

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 252

An Image of the Reverse Side of the Original

Appears in the Copied Image..............253

e Printout Problem Could Not be Cleared. . . 253

Other Printing Problems................... 253

Printing Is Too Slow.....................253

Printing Slows Down Dramatically During

Continuous Printing.....................254

Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8................254

PostScript Printer Driver Problems............254

Printer Does Not Print While Using

PostScript Printer Driver................. 254

Printer Does Not Print Correctly While

Using PostScript Printer Driver.............255

Print Quality Is Poor While Using PostScript

Printer Driver......................... 255

Printing Is Too Slow While Using PostScript

Printer Driver......................... 255

Cannot Start Scanning.....................255

Scanned Image Problems...................256

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......256

Straight Lines Appear when Scanning from

ADF................................ 256

Image Quality Is Rough...............257

e

Appears in the Background of Images. . . 257

Oset

Text is Blurred.........................257

Scued

...............249

User's Guide

Contents

Moiré Patterns (Web-Like Shadows) Appear. . . 257 Cannot Scan the Correct Area on the

Scanner Glass..........................258

Text is Not Recognized Correctly when

Saving as a Searchable PDF................258

Cannot Solve Problems in the Scanned Image. . 258

Other Scanning Problems...................259

Scanning Speed Is Slow...................259

Cannot Send the Scanned Image by Email. . . . . 259

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 260

Problems when Sending and Receiving Faxes. . . . .260

Cannot Send or Receive Faxes..............260

Cannot Send Faxes......................261

Cannot Send Faxes to a

Cannot Send Faxes at a Specied Time....... 262

Cannot Receive Faxes....................263

Cannot Save Received Faxes to a Memory

Device...............................263

Memory Full Error Occurs................263

Sent Fax Quality Is Poor..................264

Faxes Are Sent at the Wrong Size............264

Received Fax Quality Is Poor...............265

Cannot Receive A3 Size Faxes..............265

Received Faxes Are Not Printed............ 265

Pages are Blank or only a Small Amount of Text is Printed on the Second Page in

Received Faxes.........................266

Other Faxing Problems.....................266

Cannot Make Calls on the Connected

Telephone............................266

Answering Machine Cannot Answer Voice

Calls................................266

Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong......266

Other Problems..........................266

Slight Electric Shock when Touching the

Printer...............................266

Operation Sounds Are Loud...............267

e Date and Time Are Incorrect...........267

Memory Device Is not Recognized..........267

Cannot Save Data to a Memory Device.......267

Forgot Your Password....................267

Application Is Blocked by a Firewall (for

Windows Only)........................268

"!" Is Displayed on the Photo Selection Screen. . 268

Specic

Recipient.....262

Installing the Optional Units

Optional Cabinet Code.....................269

Installing the Optional Cabinet...............269

Optional Paper Cassette Unit Code............274

Installing the Optional Paper Cassette Units. . . . . 274

Setting the Optional Paper Cassette Unit in

the Printer Driver.......................279

Appendix

Technical Specications....................281

Printer Specications....................281

Scanner Specications...................282

Interface Specications...................282

Fax Specications.......................282

Network Function List...................283

Wi-Fi Specications.....................285

Ethernet Specications...................285

Security Protocol.......................286

PostScript Level 3 Compatibility............286

Supported ird Party Services.............286

External USB Device Specications..........286

Dimensions...........................287

Electrical Specications.................. 288

Environmental Specications..............289

System Requirements....................289

Font Information.........................290

Available Fonts for PostScript..............290

Available Fonts for PCL (URW)............ 291

List of Symbol Sets......................292

Regulatory Information....................295

Standards and Approvals................. 295

German Blue Angel.....................296

Restrictions on Copying..................296

Moving and Transporting the Printer.......... 297

Moving the Printer......................297

Moving the Printer While the Optional Paper

Cassette Units are Attached................299

Moving the Printer While the Optional

Cabinet is Attached..................... 300

Transporting the Printer..................301

Accessing an External USB Device From a

Computer..............................301

Using an Email Server..................... 302

Conguring Mail Server..................302

Email Server Setting Items................303

Checking an Email Server Connection....... 303

Where to Get Help........................304

Technical Support Web Site................304

Contacting Epson Support................304

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

❏ Start Here (paper manual)

Provides you with information on setting up the printer and installing the soware.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

❏ Administrator's Guide (digital manual)

Provides network administrators with information on management and printer settings.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “EPSON Soware Updater” on page 221

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

User's Guide

About This Manual

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac

OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

Mac OS X

In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Wi n d o w s Ser v e r® 2012 R2 operating system

Wi n d o w s Ser v e r® 2012 operating system

Wi n d o w s Ser v e r® 2008 R2 operating system

Wi n d o w s Ser v e r® 2008 operating system

Wi n d o w s Ser v e r® 2003 R2 operating system

Wi n d o w s Ser v e r® 2003 operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.

❏ Avoid using a telephone during an electrical storm.

❏ Do not use a telephone to report a gas leak in the vicinity of the leak.

may be a remote risk of electric shock from lightning.

ere

User's Guide

Important Instructions

❏ e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or

more people should assume the correct positions as shown below.

❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on

your skin.

❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

❏ Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏

power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

e objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

User's Guide

Important Instructions

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the document cover.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Always turn the printer o using the

until the

❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink

supply units are removed.

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

ammable

button. Do not unplug the printer or turn o the power at the outlet

gases inside or around the printer. Doing so may cause

Advisories and Warnings for Using the Printer with a Wireless Connection

re.

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

User's Guide

Important Instructions

Advisories and Warnings for Using the Touchscreen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.

❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel

surface chips or cracks, and do not touch or attempt to remove the broken pieces.

❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.

❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause

performance to deteriorate.

Advisories and Warnings for Using the Optional Cabinet

❏ is cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do

not install any other products except for the specied printer and paper cassette unit.

❏ Do not climb on the cabinet or place heavy object on it.

❏ Make absolutely sure both stands are attached securely, otherwise the printer may fall.

❏ Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws

supplied with the cabinet.

❏ When using the printer, make sure you lock the casters at the front of the cabinet.

❏ Do not move the cabinet when the casters are locked.

❏ When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over

uneven or rough surfaces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings

User's Guide

Printer Basics

Part Names and Functions

ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF.

ADF edge guides Feed originals straight into the printer. Slide to the edges of the

originals.

ADF input tray (F) Feeds originals automatically.

ADF output tray Holds originals ejected from the ADF.

Ink cases (P1, P2) Insert the ink supply units.

Paper cassette 1, Paper cassette 2 (C1, C2) Loads paper.

Paper cassette 3, Paper cassette 4 (C3, C4) Optional paper cassette units. Loads paper.

Cabinet Optional cabinet. Stores paper or other consumables.

User's Guide

Printer Basics

Edge guides Feed the paper straight into the printer. Slide to the

edges of the paper.

Paper support Supports loaded paper.

Rear paper feed (B1) Loads paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper.

Edge guides Feed the paper straight into the printer. Slide to the

edges of the paper.

Paper cassette Loads paper.

User's Guide

Printer Basics

Document cover Blocks external light while scanning.

Scanner glass Scans placed originals.

Control panel Indicates the printer's status and allows you to make

print settings.

External interface USB port Connects memory devices.

Print head Fires ink.

Front cover (A) Open when removing jammed paper inside the printer.

User's Guide

Printer Basics

Important:

Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.

Rear cover 2 (D2) Remove when removing jammed paper.

AC inlet Connects the power cord.

Rear cover 1 (D1) Open when replacing the maintenance box or

maintenance rollers, or removing jammed paper.

Rear cover (E) Cover for optional paper cassette units.

Open when replacing the maintenance rollers or removing jammed paper.

User's Guide

Service USB port USB port for future use.

LINE port Connects a phone line.

EXT. port Connects external phone devices.

LAN port Connects a LAN cable.

USB port Connects a USB cable.

Control Panel

Buttons and Lights

Printer Basics

Do not remove the sticker.

Turns the printer on or o.

Unplug the power cord when the power light is o.

Pass a smart device over this mark to print or scan from the smart device directly.

Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.

Displays the home screen.

Displays menus and messages.

Logs you out if you log in to a printer on which Access Control is set to On.

This menu is not available when the user restriction feature is disabled.

Displays the solutions when you are in trouble.

Stops the current operation.

Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.

Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default.

Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

User's Guide

Printer Basics

Displays the Job/Status menu. You can check the printer's status and job history.

The error light on the left ashes or turns on when an error occurs.

The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.

Enters numbers, characters, and symbols.

Displays the Contacts list. You can register, edit or delete the contacts.

Clears number settings such as the number of copies.

Basic Screen Conguration

Indicates items that have been setup for the printer as icons. Tap to check the current settings or access each setting

menu.

Displays each mode. You can add or change the sequence.

Indicates an ongoing job and the printer's status. Tap message to display the Job/Status menu.

Displays the date and time when the printer is not working or there are no errors.

Switch tabs.

Indicates the setting items. Tap each item to set or change the settings.

The grayed out items are not available. Tap the item to check why they are unavailable.

Execute the current settings. Available functions vary depending on each mode.

Touch Screen Operations

e touchscreen is compatible with the following operations.

Ta p Press or select the items or the icons.

User's Guide

Printer Basics

Flick Scroll the screen swiftly.

Slide

Hold and move the items around.

Icons displayed in the LCD Screen

e following icons are displayed on the LCD screen depending on the printer's status.

Displays the Supply Status screen.

You can check the approximate ink levels and the approximate service life of the maintenance box.

Indicates the network connection status.

Tap the icon to check and change the current settings. This is the shortcut for the following menu.

Settings > General Settings > Network Settings > Wi-Fi Setup

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

User's Guide

Printer Basics

Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.

You can also access the Sound menu from this screen. This is the shortcut for the following menu.

Settings > General Settings > Basic Settings > Sound

Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

Indicates that Mute is set for the printer.

Tap the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.

Indicates that the user restriction feature is enabled. Tap this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information.

Indicates that a user with access permission has logged in.

Tap the icon to logout.

Displays the Fax Data Information screen.

Indicates that the settings have been changed from the user default or the factory default.

Indicates that there is additional information. Tap the icon to displays the message.

Indicates a problem with the items. Tap the icon to check how to solve the problem.

Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items.

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.

Note:

Available icons vary depending on the setting item.

Indicates the character count.

Moves the cursor to the input position.

User's Guide

Printer Basics

Switches between upper case and lower case or numbers and symbols.

Switches the character type. You can enter alphanumerics, symbols, and special characters such as umlauts and accents.

Changes the keyboard layout.

Enters frequently used email domain addresses or URLs by simply selecting the item.

Enters a space.

Enters character.

Deletes a character to the left.

Job/Status Screen Conguration

Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.

Switches the displayed lists.

Filter the jobs by functional.

When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.

When Log is selected, displays the job history.

You can cancel jobs or check the error code displayed in the history when the job has failed.

Indicates the approximate ink levels.

Indicates the approximate service life of the maintenance box.

Displays any errors that have occurred in the printer. Select the error from the list to display the error message.

Related Information

& “Error Code on the Status Menu” on page 231

User's Guide

Printer Basics

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

❏ Ta p

to view.

❏ Ta p How To at the bottom of the operation screen: Displays the context-sensitive animation.

on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want

Indicates the total number of steps and the current step number.

In the example above, it shows step 2 from 3 steps.

Returns to the previous step.

Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

Moves to next step.

Registering Your Favorite Settings as a Preset

You can register frequently used copy, fax, and scan settings as presets. You can register up to 50 entries. If you cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for assistance.

To register a preset, tap Presets from the home screen, tap Add New, and then select the feature for which you

want to register a preset. Make the necessary settings, tap

To load a registered preset, select the preset from the list.

You can also register the current address and settings to tap

To change the registered settings, change the settings on the screen for each feature and tap Presets and then select the target that you want to overwrite.

Menu Options for Presets

, and then enter a name for the preset.

on the screen of each feature.

. Tap Register on

Ta p on the registered preset to display the details of the registered settings. You can change the registered name by tapping the name on the details screen.

User's Guide

Add /Remove:

Use This Setting:

Printer Basics

Delete the registered preset.

Add or clear the registered preset to the home screen as a short-cut icon.

Load the registered preset.

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Ethernet Connection

Connect the printer to a hub with an Ethernet cable.

Related Information

& “Making Advanced Network Settings” on page 34

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. for home or

networks where computers are connected by Wi-Fi through the access point.

oce

is the typical connection method

is

User's Guide

Network Settings

Related Information

& “Connecting to a Computer” on page 28 & “Connecting to a Smart Device” on page 30 & “Making Wi-Fi Settings from the Printer” on page 30

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.

Note:

Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.

printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.

e However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 34

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

❏ Setting up from the website

Access the following website, and then enter the product name. Go to Setup, and then start setting up.

http://epson.sn

❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

User's Guide

Network Settings

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

❏ Wi n d o w s

Select the connection type and then click Next.

User's Guide

❏ Mac OS X

Select the connection type.

Network Settings

Follow the on-screen instructions. e necessary soware is installed.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer

rst.

Making Wi-Fi Settings from the Printer

You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the access point such as SSID and password, you can make settings manually. If the access point supports WPS, you can make settings by using push button setup.

Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)

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