WF-C20600/WF-C20750/WF-C21000/
WF-M21000 User's Guide
Contents |
|
WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide............................................................. |
15 |
Product Basics .......................................................................................................................................... |
16 |
Product Parts Locations ..................................................................................................................... |
16 |
Product Parts - Front and Inside .................................................................................................... |
17 |
Product Parts - Back...................................................................................................................... |
20 |
Optional Accessories and Replacement Parts .............................................................................. |
22 |
Using the Control Panel ..................................................................................................................... |
23 |
Control Panel Buttons and Lights .................................................................................................. |
23 |
Status Icon Information ............................................................................................................. |
24 |
Selecting the Date and Time ......................................................................................................... |
25 |
Selecting Your Country or Region ................................................................................................. |
27 |
Setting a Password and Locking the Control Panel ....................................................................... |
28 |
Entering Characters on the LCD Screen................................................................................... |
30 |
Using Presets............................................................................................................................ |
31 |
Setting User Feature Restrictions (Access Control) ...................................................................... |
34 |
Changing LCD Screen Language.................................................................................................. |
35 |
Adjusting Control Panel Sounds .................................................................................................... |
36 |
Adjusting the Screen Brightness.................................................................................................... |
37 |
Turning Off the Operation Time Out Setting .................................................................................. |
38 |
Preventing PC Connection via USB .............................................................................................. |
39 |
Checking the Print Counter............................................................................................................ |
40 |
Checking for Software Updates.......................................................................................................... |
41 |
Using Power Saving Settings ............................................................................................................. |
42 |
Changing the Sleep Timer Settings ............................................................................................... |
42 |
Changing the Power Off Timer Settings ........................................................................................ |
44 |
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... |
44 |
Setting Up Epson Connect Services.............................................................................................. |
45 |
Using Epson Email Print ............................................................................................................... |
46 |
Using the Epson iPrint Mobile App ................................................................................................ |
47 |
Using Epson Remote Print ........................................................................................................... |
47 |
3
Using Epson Scan to Cloud........................................................................................................... |
48 |
Android Printing Using the Epson Print Enabler ................................................................................ |
49 |
Using Fire OS Printing ....................................................................................................................... |
49 |
Using the Mopria Print Service .......................................................................................................... |
50 |
Using Windows 10 Mobile Printing .................................................................................................... |
50 |
Using Epson Print and Scan App with Windows Tablets ................................................................... |
51 |
Wi-Fi or Wired Networking........................................................................................................................ |
52 |
Network Security Recommendations ................................................................................................. |
52 |
Wi-Fi Infrastructure Mode Setup......................................................................................................... |
53 |
Selecting Wireless Network Settings from the Control Panel ........................................................ |
54 |
Wi-Fi Direct Mode Setup .................................................................................................................... |
56 |
Enabling Wi-Fi Direct Mode ........................................................................................................... |
57 |
Wi-Fi Protected Setup (WPS)............................................................................................................. |
59 |
Using WPS to Connect to a Network ............................................................................................. |
59 |
Printing a Network Status Sheet......................................................................................................... |
61 |
Printing a Network Connection Report ............................................................................................... |
61 |
Network Connection Report Codes and Messages ....................................................................... |
63 |
Configuring Email Server Settings...................................................................................................... |
69 |
Changing or Updating Network Connections ..................................................................................... |
70 |
Accessing the Web Config Utility................................................................................................... |
70 |
Changing a USB Connection to a Wi-Fi Connection...................................................................... |
71 |
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... |
71 |
Connecting to a New Wi-Fi Router ................................................................................................ |
71 |
Disabling Wi-Fi Features ............................................................................................................... |
72 |
Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... |
74 |
Installing the Epson Universal Print Driver - Windows ....................................................................... |
74 |
Installing the PostScript (PS3) Printer Software - Windows ............................................................... |
78 |
Installing the PostScript (PS3) Printer Software - Mac ....................................................................... |
78 |
Selecting PDL (Page Description Language) Settings ....................................................................... |
79 |
PDL Print Configuration Options.................................................................................................... |
80 |
Selecting Printer Language and Interface Settings ............................................................................ |
82 |
Printing Language and Interface Options ...................................................................................... |
83 |
Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... |
84 |
4
Loading Paper ........................................................................................................................................... |
86 |
Loading Paper in the Cassettes and Paper Tray ................................................................................ |
86 |
Using the Optional Paper Cassette Lock............................................................................................ |
91 |
Paper Loading Capacity ..................................................................................................................... |
92 |
Double-sided Printing Capacity .......................................................................................................... |
97 |
Compatible Epson Papers (U.S. and Canada)................................................................................... |
99 |
Compatible Epson Papers (Latin America) ...................................................................................... |
100 |
Paper or Media Type Settings - Printing Software............................................................................ |
100 |
Selecting the Paper Settings for Each Source - Control Panel ......................................................... |
101 |
Paper Type Settings - Control Panel ........................................................................................... |
103 |
Selecting Default Paper Settings - Administrator.............................................................................. |
104 |
Selecting the Default Printer Settings .......................................................................................... |
105 |
Paper Source Settings Options............................................................................................... |
106 |
Selecting the Universal Print Settings.......................................................................................... |
106 |
Universal Print Settings Options ............................................................................................. |
107 |
Placing Originals on the Product ........................................................................................................... |
109 |
Placing Originals on the Scanner Glass ........................................................................................... |
109 |
Placing Originals in the Automatic Document Feeder ...................................................................... |
111 |
Copying.................................................................................................................................................... |
115 |
Copying Documents or Photos......................................................................................................... |
115 |
Copying Options............................................................................................................................... |
117 |
Saving Groups for Copying .............................................................................................................. |
121 |
Editing or Deleting a Saved Group for Copying ................................................................................ |
122 |
Omitting Red Characters in Originals When Copying (WF-C20600/WF-C20750/WF-C21000) ....... |
123 |
Printing from a Computer ....................................................................................................................... |
125 |
Printing with the Standard Epson Printer Software - Windows ......................................................... |
125 |
Synchronizing Printer Settings for Optional Units - Windows ...................................................... |
126 |
Selecting Basic Print Settings - Windows .................................................................................... |
127 |
Paper Source Options - Windows ........................................................................................... |
130 |
Print Quality Options - Windows ............................................................................................. |
130 |
Multi-Page Printing Options - Windows................................................................................... |
131 |
Selecting Double-sided Printing Settings - Windows ................................................................... |
131 |
Double-sided Printing Options - Windows............................................................................... |
133 |
5
Selecting Finishing Options - Windows ....................................................................................... |
134 |
Finishing Options - Windows................................................................................................... |
136 |
Selecting Additional Print Options - Windows.............................................................................. |
137 |
Custom Color Correction Options - Windows.......................................................................... |
138 |
Image Options and Additional Settings - Windows.................................................................. |
139 |
Header/Footer Settings - Windows ......................................................................................... |
140 |
Selecting a Printing Preset - Windows......................................................................................... |
142 |
Selecting Extended Settings - Windows ...................................................................................... |
142 |
Extended Settings - Windows ................................................................................................. |
144 |
Printing Your Document or Photo - Windows............................................................................... |
146 |
Locking Printer Settings - Windows ............................................................................................. |
147 |
Locked Setting Options........................................................................................................... |
148 |
Entering a User ID and Password for Printing ............................................................................. |
150 |
Selecting Default Print Settings - Windows.................................................................................. |
151 |
Changing the Language of the Printer Software Screens ....................................................... |
152 |
Changing Automatic Update Options .......................................................................................... |
153 |
Printing with the Epson Standard Printer Software - Mac................................................................. |
154 |
Selecting Basic Print Settings - Mac ........................................................................................... |
154 |
Paper Source Options - Mac................................................................................................... |
158 |
Print Quality Options - Mac ..................................................................................................... |
158 |
Print Options - Mac ................................................................................................................. |
159 |
Selecting Page Setup Settings - Mac .......................................................................................... |
159 |
Selecting Print Layout Options - Mac........................................................................................... |
160 |
Selecting Double-sided Printing Settings - Mac........................................................................... |
160 |
Double-sided Printing Options and Adjustments - Mac........................................................... |
161 |
Managing Color - Mac ................................................................................................................. |
161 |
Color Matching and Color Options - Mac ................................................................................ |
162 |
Selecting Finishing Options - Mac ............................................................................................... |
163 |
Finishing Options - Mac .......................................................................................................... |
164 |
Selecting Printing Preferences - Mac .......................................................................................... |
164 |
Printing Preferences - Mac...................................................................................................... |
165 |
Printing Your Document or Photo - Mac ...................................................................................... |
166 |
Checking Print Status - Mac.................................................................................................... |
167 |
6
Printing with the Epson Universal Print Driver - Windows................................................................. |
168 |
Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... |
169 |
Selecting Print Settings - Epson Universal Print Driver - Windows .............................................. |
170 |
Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. |
172 |
Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. |
174 |
Epson Universal Print Driver Locked Setting Options ............................................................. |
175 |
Adding Network Printers - Epson Universal Print Driver - Windows............................................. |
176 |
Printing with the PostScript (PS3) Printer Software - Windows ........................................................ |
179 |
Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... |
179 |
Selecting Default Print Settings - PostScript Printer Software - Windows.................................... |
182 |
Printing with the PostScript (PS3) Printer Software - Mac ................................................................ |
183 |
Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. |
184 |
Cancelling Printing Using the Product Control Panel ....................................................................... |
188 |
Scanning .................................................................................................................................................. |
189 |
Starting a Scan................................................................................................................................. |
189 |
Starting a Scan Using the Product Control Panel ........................................................................ |
189 |
Scanning to Email ................................................................................................................... |
191 |
Scanning to a Connected Computer ....................................................................................... |
194 |
Scanning to a Memory Device ................................................................................................ |
198 |
Scanning to the Product's Hard Drive ..................................................................................... |
199 |
Scanning to the Cloud............................................................................................................. |
202 |
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. |
204 |
Control Panel Scanning Options............................................................................................. |
204 |
Setting Up and Scanning to a Network Folder or FTP Server...................................................... |
207 |
Creating a Shared Network Folder.......................................................................................... |
207 |
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... |
209 |
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... |
210 |
Scanning to a Network Folder or FTP Server.......................................................................... |
212 |
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. |
215 |
Starting a Scan from a Scanning Program................................................................................... |
217 |
Starting a Scan from a Smart Device........................................................................................... |
219 |
Scanning in Epson Scan 2 ............................................................................................................... |
219 |
Additional Scanning Settings - Main Settings Tab ....................................................................... |
223 |
7
Additional Scanning Settings - Advanced Settings Tab............................................................... |
224 |
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... |
225 |
Image Format Options................................................................................................................. |
227 |
Scan Resolution Guidelines ........................................................................................................ |
227 |
Scanning with Document Capture Pro or Document Capture .......................................................... |
228 |
Scanning with Simple Scan in Document Capture Pro - Windows .............................................. |
228 |
Scanning with Job Scan in Document Capture Pro - Windows.................................................... |
230 |
Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................. |
231 |
Scanning Two Originals onto One Sheet (Stitching Images) - Windows ..................................... |
234 |
Scanning Multi-Page Originals as Separate Files - Windows ...................................................... |
237 |
Scanning with Document Capture - Mac ..................................................................................... |
240 |
Adding and Assigning Scan Jobs with Document Capture - Mac............................................ |
243 |
Entering a User ID and Password for Scanning ............................................................................... |
244 |
Faxing....................................................................................................................................................... |
245 |
Connecting a Telephone or Answering Machine.............................................................................. |
245 |
Setting Up Fax Features .................................................................................................................. |
251 |
Setting Up Basic Fax Features .................................................................................................... |
251 |
Using the Fax Setup Wizard ................................................................................................... |
251 |
Selecting the Line Type........................................................................................................... |
253 |
Setting the Number of Rings to Answer .................................................................................. |
254 |
Selecting Advanced Fax Settings ................................................................................................ |
255 |
Basic Settings - Fax ................................................................................................................ |
256 |
Send Settings - Fax................................................................................................................. |
259 |
Receive Settings - Fax............................................................................................................ |
259 |
Report Settings - Fax .............................................................................................................. |
262 |
Security Settings - Fax............................................................................................................ |
263 |
Setting Up the Fax Utility - Windows............................................................................................ |
264 |
Setting Up Contacts and Contact Groups......................................................................................... |
266 |
Creating a Contact....................................................................................................................... |
266 |
Editing or Deleting a Contact ....................................................................................................... |
270 |
Creating a Contact Group............................................................................................................ |
271 |
Editing or Deleting a Contact Group ............................................................................................ |
274 |
Sending Faxes ................................................................................................................................. |
275 |
8
Sending Faxes from the Product Control Panel........................................................................... |
276 |
Sending a Fax Using the Keypad, Contact List, or History...................................................... |
276 |
Fax Sending Options .............................................................................................................. |
279 |
Sending a Fax at a Specified Time ......................................................................................... |
280 |
Sending a Fax on Demand ..................................................................................................... |
282 |
Sending a Stored Fax ............................................................................................................. |
283 |
Dialing Fax Numbers from a Connected Telephone ............................................................... |
285 |
Sending Faxes Using the Fax Utility - Windows .......................................................................... |
285 |
Sending Faxes Using the Fax Utility - Mac .................................................................................. |
288 |
Receiving Faxes............................................................................................................................... |
291 |
Fax Reception ............................................................................................................................. |
291 |
Receiving Faxes Automatically ................................................................................................... |
292 |
Receiving Faxes Manually........................................................................................................... |
292 |
Forwarding Received Faxes........................................................................................................ |
293 |
Receiving a Fax by Polling .......................................................................................................... |
294 |
Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... |
295 |
Checking Fax Status ....................................................................................................................... |
297 |
Printing Fax Reports......................................................................................................................... |
298 |
Fax Report Options ..................................................................................................................... |
299 |
Using External USB Devices with Your Product................................................................................... |
300 |
Connecting a USB Device................................................................................................................ |
300 |
Disconnecting a USB Device............................................................................................................ |
300 |
Viewing and Printing from the LCD Screen ...................................................................................... |
301 |
Printing JPEG Photos.................................................................................................................. |
301 |
Print Setting Options - JPEG Mode......................................................................................... |
303 |
Printing TIFF and PDF Files ....................................................................................................... |
305 |
Print Setting Options - TIFF Mode........................................................................................... |
307 |
Print Setting Options - PDF Mode ........................................................................................... |
309 |
Transferring Files on a USB Device ................................................................................................. |
310 |
Setting Up USB Device Access ................................................................................................... |
311 |
Using Your Product's Internal Storage.................................................................................................. |
312 |
Storage Folder Types....................................................................................................................... |
312 |
Printing a Stored File........................................................................................................................ |
314 |
9
Saving Groups for Printing from Storage.......................................................................................... |
316 |
Editing or Deleting a Saved Group ................................................................................................... |
319 |
Saving Stored Files to an External USB Device ............................................................................... |
322 |
Emailing Stored Files ....................................................................................................................... |
327 |
Saving Stored Files to a Network Folder .......................................................................................... |
331 |
Saving Stored Files to Cloud Services ............................................................................................. |
336 |
Storage Menu Options ..................................................................................................................... |
338 |
Searching for Folders and Files........................................................................................................ |
341 |
Deleting Folders and Files from Storage .......................................................................................... |
342 |
Changing the Storage Period of Files............................................................................................... |
344 |
Restricting Shared Folder Access .................................................................................................... |
345 |
Replacing Ink Cartridges and Maintenance Boxes............................................................................... |
346 |
Check Cartridge and Maintenance Box Status................................................................................. |
346 |
Checking Ink Status on the LCD Screen...................................................................................... |
347 |
Checking Ink and Maintenance Box Status with Windows .......................................................... |
348 |
Checking Cartridge and Maintenance Box Status - Mac ............................................................. |
351 |
Purchase Epson Ink Cartridges and Maintenance Box (U.S. and Canada)...................................... |
353 |
Purchase Epson Ink Cartridges and Maintenance Box (Latin America) ........................................... |
353 |
Ink Cartridge and Maintenance Box Part Numbers .......................................................................... |
353 |
Removing and Installing Ink Cartridges............................................................................................ |
354 |
Replacing the Maintenance Box....................................................................................................... |
356 |
Adjusting Print Quality............................................................................................................................ |
358 |
Print Head Maintenance................................................................................................................... |
358 |
Checking the Nozzles Using the Product Control Panel .............................................................. |
358 |
Cleaning the Print Head Using the Product Control Panel........................................................... |
361 |
Cleaning and Transporting Your Product ............................................................................................. |
363 |
Cleaning Your Product ..................................................................................................................... |
363 |
Cleaning the Scanner Glass............................................................................................................. |
363 |
Cleaning the Automatic Document Feeder....................................................................................... |
365 |
Moving or Transporting Your Product............................................................................................... |
369 |
Solving Problems .................................................................................................................................... |
370 |
Viewing the Help Screen .................................................................................................................. |
370 |
10
Product Status Messages ................................................................................................................ |
371 |
Job Status Error Codes .................................................................................................................... |
374 |
Running a Product Check ................................................................................................................ |
379 |
Resetting Control Panel Defaults ..................................................................................................... |
381 |
Solving Setup Problems ................................................................................................................... |
383 |
Product Does Not Turn On or Off................................................................................................. |
383 |
Noise After Ink Installation ........................................................................................................... |
383 |
Software Installation Problems .................................................................................................... |
383 |
Solving Network Problems ............................................................................................................... |
384 |
Product Cannot Connect to a Wireless Router or Access Point .................................................. |
385 |
Network Software Cannot Find Product on a Network................................................................. |
386 |
Wireless Network Connection is Unstable on a Mac ................................................................... |
387 |
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable.................................................. |
388 |
Wired Network Connection Becomes Unstable........................................................................... |
388 |
Product Does Not Appear in Mac Printer Window ....................................................................... |
389 |
Cannot Print Over a Network....................................................................................................... |
389 |
Cannot Scan Over a Network ...................................................................................................... |
391 |
Solving Copying Problems ............................................................................................................... |
392 |
Product Cannot Copy .................................................................................................................. |
392 |
Product Makes Noise, But Nothing Copies.................................................................................. |
392 |
Product Makes Noise When It Sits for a While............................................................................. |
393 |
Solving Copy Quality Problems........................................................................................................ |
393 |
Copies Have Incorrect or Faint Colors......................................................................................... |
393 |
Position, Size, or Margins of Copies are Incorrect ....................................................................... |
394 |
Solving Paper Problems................................................................................................................... |
394 |
Paper Feeding Problems............................................................................................................. |
395 |
Originals Do Not Feed From the Automatic Document Feeder.................................................... |
396 |
Paper Jam Problems ................................................................................................................... |
397 |
Paper Ejection Problems ............................................................................................................. |
397 |
Solving Problems Printing from a Computer..................................................................................... |
397 |
Nothing Prints.............................................................................................................................. |
398 |
Product Icon Does Not Appear in Windows Taskbar ................................................................... |
399 |
Printing is Slow ............................................................................................................................ |
400 |
11
Solving Page Layout and Content Problems.................................................................................... |
401 |
Inverted Image............................................................................................................................. |
402 |
Too Many Copies Print ................................................................................................................ |
402 |
Blank Pages Print ........................................................................................................................ |
402 |
Incorrect Margins on Printout....................................................................................................... |
403 |
Incorrect Characters Print............................................................................................................ |
403 |
Incorrect Image Size or Position.................................................................................................. |
404 |
Slanted Printout........................................................................................................................... |
405 |
Solving Print Quality Problems......................................................................................................... |
405 |
White or Dark Lines in Printout .................................................................................................... |
405 |
Blurry or Smeared Printout .......................................................................................................... |
406 |
Faint Printout or Printout Has Gaps ............................................................................................. |
408 |
Grainy Printout............................................................................................................................. |
408 |
Incorrect Colors ........................................................................................................................... |
409 |
Solving Scanning Problems ............................................................................................................. |
411 |
Scanning Software Does Not Operate Correctly ......................................................................... |
411 |
Cannot Start Epson Scan 2 ......................................................................................................... |
411 |
Solving Scanned Image Quality Problems ....................................................................................... |
412 |
Image Consists of a Few Dots Only............................................................................................. |
413 |
Line of Dots Appears in All Scanned Images............................................................................... |
413 |
Straight Lines in an Image Appear Crooked ................................................................................ |
413 |
Scanned Image Quality Problems ............................................................................................... |
414 |
Image Colors are Patchy at the Edges ........................................................................................ |
415 |
Ripple Patterns Appear in an Image ............................................................................................ |
416 |
Scanned Image Edges are Cropped ........................................................................................... |
416 |
Solving Faxing Problems.................................................................................................................. |
416 |
Cannot Send or Receive Faxes................................................................................................... |
417 |
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ |
419 |
Fax Memory Full Error Appears................................................................................................... |
419 |
Fax Quality is Poor ...................................................................................................................... |
420 |
Sent Fax is Received in an Incorrect Size ................................................................................... |
421 |
Received Fax is Not Printed ........................................................................................................ |
422 |
Solving USB Device Problems ......................................................................................................... |
422 |
12
Cannot View or Print from a USB Device..................................................................................... |
422 |
Cannot Save Files on a USB Device ........................................................................................... |
423 |
Cannot Transfer Files To or From a USB Device......................................................................... |
423 |
Uninstall Your Product Software....................................................................................................... |
424 |
Uninstalling Product Software - Windows.................................................................................... |
424 |
Uninstalling Product Software - Mac............................................................................................ |
425 |
Where to Get Help (U.S. and Canada) ............................................................................................. |
425 |
Where to Get Help (Latin America)................................................................................................... |
426 |
Technical Specifications ........................................................................................................................ |
429 |
Windows System Requirements ...................................................................................................... |
429 |
Mac System Requirements .............................................................................................................. |
430 |
Paper Specifications ........................................................................................................................ |
431 |
Printable Area Specifications ........................................................................................................... |
433 |
Scanning Specifications ................................................................................................................... |
434 |
Automatic Document Feeder (ADF) Specifications .......................................................................... |
435 |
Fax Specifications ............................................................................................................................ |
435 |
Ink Cartridge Specifications.............................................................................................................. |
436 |
Dimension Specifications ................................................................................................................. |
437 |
Electrical Specifications ................................................................................................................... |
439 |
Environmental Specifications ........................................................................................................... |
440 |
Interface Specifications .................................................................................................................... |
440 |
External USB Device Specifications................................................................................................. |
441 |
Network Interface Specifications (U.S. and Canada) ....................................................................... |
442 |
Network Interface Specifications (Latin America)............................................................................. |
444 |
Safety and Approvals Specifications (U.S. and Canada) ................................................................. |
445 |
Safety and Approvals Specifications (Latin America)....................................................................... |
446 |
Notices ..................................................................................................................................................... |
448 |
Important Safety Instructions............................................................................................................ |
448 |
General Product Safety Instructions ............................................................................................ |
448 |
Ink Cartridge Safety Instructions.................................................................................................. |
451 |
Wireless Connection Safety Instructions ..................................................................................... |
452 |
LCD Screen Safety Instructions................................................................................................... |
452 |
Telephone Equipment Safety Instructions ................................................................................... |
453 |
13
FCC Compliance Statement............................................................................................................. |
453 |
Binding Arbitration and Class Waiver ............................................................................................... |
456 |
Trademarks...................................................................................................................................... |
459 |
Copyright Notice............................................................................................................................... |
460 |
libTIFF Software Acknowledgment.............................................................................................. |
460 |
A Note Concerning Responsible Use of Copyrighted Materials................................................... |
461 |
Default Delay Times for Power Management for Epson Products ............................................... |
461 |
Copyright Attribution.................................................................................................................... |
461 |
14
WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's
Guide
Note: The WF-M21000 is a monochrome product. The sections of this guide that refer to color printing do not apply to this product.
Welcome to the WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide.
For a printable PDF copy of this guide, click here.
Note: Availability of products in this guide varies by country.
15
See these sections to learn about the basic features of your product.
Note: This product contains an encrypted hard drive that is used for storing large and/or authenticated print, copy, and scan jobs. You may erase data stored on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away the product.
Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Using the Control Panel
Checking for Software Updates
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using the Mopria Print Service
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Front and Inside
Product Parts - Back
Optional Accessories and Replacement Parts
Parent topic: Product Basics
16
Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
1Control panel
2Automatic Document Feeder (ADF) cover (F)
3ADF edge guides
4ADF input guide
5ADF output tray
6ADF paper stopper
7Facedown paper eject tray (K)
8Paper tray edge guide
9Paper tray (B)
17
10Cover (E)
11Paper cassette 4 (C4)
12Paper cassette 3 (C3)
13Paper cassette 2 (C2)
14Paper cassette 1 (C1)
15Cover (J)
16Front cover (L)
17Ink cartridge cover (A)
1 Document cover
18
2Scanner glass
3External USB interface port
4Cleaning stick
5Document holder
6Maintenance box holder (H)
7Faceup tray (G)
8Duplexing unit (D1)
9Cleaning cloth holder
10Cleaning cloth
Parent topic: Product Parts Locations
19
Certain parts are labeled with a letter and number code.
1USB port
2LAN port
3Optional fax/Ethernet board mounting point
4AC inlet
20
Note: If you are using a USB connection, make sure you insert the cable in the correct orientation.
With the optional fax boards installed
21 |
1EXT. port
2LINE1 port
3LINE2 port
4LINE3 port
Parent topic: Product Parts Locations
Related references
Optional Accessories and Replacement Parts
You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Option or part |
Part number |
Replacement maintenance box |
T671300 |
Paper cassette lock |
C12C933231 |
Optional paper guide* |
C12C935901 |
Staple finisher* |
C12C935031BU |
Booklet finisher* |
C12C935061BU |
2/4 Hole punch kit* |
C12C935171 |
2/3 Hole punch kit* |
C12C935181 |
Staple cartridge (side stitch) |
C12C935401 |
Staple cartridge (saddle stitch) |
C12C935411 |
Optional fax board* |
C12C935251 |
Optional Ethernet board* |
C12C934471 |
High-capacity input tray* |
C12C933331 |
* Must be installed by an Epson authorized reseller or technician.
Parent topic: Product Parts Locations
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See these sections to learn about the control panel and select control panel settings.
Selecting the Date and Time
Selecting Your Country or Region
Setting a Password and Locking the Control Panel
Setting User Feature Restrictions (Access Control)
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Checking the Print Counter
Parent topic: Product Basics
Control Panel Buttons and Lights
1 power button and light
2 home button
3 LCD screen
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4 data light
5 error light
6 fax reception light
Note: If the LCD screen is dark, touch the screen to wake the product from sleep mode.
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
icon to view or change the current network settings.
Icons Description
Displays the Job Status, Printer Status, and Consumables/Others screens.
or
Job/Status
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
The Mute setting is enabled. The product does not make any sound when you press buttons or select icons on the control panel. Select this icon to change the setting.
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Icons Description
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Select this icon to change the setting.
Quiet Mode is disabled. Select this icon to change the setting.
Enables sleep mode and turns off the LCD screen.
Displays the help screen with how-to and troubleshooting topics.
Displays the Fax Data Information screen (models with optional fax board installed).
Enters job interruption mode. Select again to turn this mode off.
Displays the Paper Setting screen.
Displays additional information or instructions, such as loading paper or placing a document.
The indicated setting has changed.
There is a problem with the indicated setting. Select the icon to resolve the problem.
Access to the product's functions are restricted to authorized users. Select the icon to log in using a user name and password. Contact your administrator if you do not know the login information.
Access to the product's functions are restricted to authorized users and a user is currently logged in. Select the icon to log out of the current user account.
Parent topic: Control Panel Buttons and Lights
Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1.Press the home button, if necessary.
2.Select Settings > General Settings > Basic Settings > Date/Time Settings.
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You see a screen like this:
3.Select Daylight Saving Time.
4.Select the setting that applies to your area:
•Winter: it is winter or your region does not use Daylight Saving Time (DST)
•Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
5.Select Date/Time.
6.Select the date format you want to use.
7.Use the on-screen keypad to enter the current date and select OK.
8.Select the time format you want to use.
9.Use the on-screen keypad to enter the current time and select OK.
Parent topic: Using the Control Panel
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Before using your product, select the country or region in which you are using your product.
Note: You must have the optional fax board installed to see this setting. If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1.Press the home button, if necessary.
2.Select Settings > General Settings > Basic Settings > Country/Region. You see a screen like this:
3.Scroll up or down, if necessary, and select your country or region. You see a confirmation screen.
4.If the setting is correct, select Yes. (If not, select No and retry.)
Parent topic: Using the Control Panel
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You can set an administrator password to lock the following settings and prevent them from being changed:
•Network settings
•Web Service settings
•Scan settings
•System Administration settings
•Fax settings (models with optional fax board installed)
•Web Config settings
•EpsonNet Config settings
Note: If you want to make specific password settings, go to Settings > General Settings > System Administration > Security Settings > Password Policy. For more information on administration settings, see the Administrator's Guide.
1.Press the home button, if necessary.
2.Select Settings > General Settings > System Administration > Security Settings > Admin Settings.
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You see a screen like this:
3.Select Admin Password.
4.Select Register.
5.Use the displayed keyboard to enter a password and select OK.
6.Enter your password again to confirm and select OK.
Note: Keep a copy of your password in a safe place.
7.Select OK.
8.Turn Lock Setting on.
When the control panel is locked, you must enter the password to access any of the locked settings.
Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen
Using Presets
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Parent topic: Using the Control Panel
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Setting User Feature Restrictions (Access Control)
Follow these guidelines to enter characters on the LCD screen for passwords and other settings.
•To move the cursor, select the left or right arrows.
•To change the case of letters, select Shift.
•To delete the previous character, select Back Space.
•To enter a space, select Space.
Parent topic: Setting a Password and Locking the Control Panel
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