Epson WF-C20600, WF-C20750, WF-C21000, WF-M21000 User Manual

WF-C20600/WF-C20750/WF-C21000/

WF-M21000 User's Guide

Contents
WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide.............................................................	15
Product Basics ..........................................................................................................................................	16
Product Parts Locations .....................................................................................................................	16
Product Parts - Front and Inside ....................................................................................................	17
Product Parts - Back......................................................................................................................	20
Optional Accessories and Replacement Parts ..............................................................................	22
Using the Control Panel .....................................................................................................................	23
Control Panel Buttons and Lights ..................................................................................................	23
Status Icon Information .............................................................................................................	24
Selecting the Date and Time .........................................................................................................	25
Selecting Your Country or Region .................................................................................................	27
Setting a Password and Locking the Control Panel .......................................................................	28
Entering Characters on the LCD Screen...................................................................................	30
Using Presets............................................................................................................................	31
Setting User Feature Restrictions (Access Control) ......................................................................	34
Changing LCD Screen Language..................................................................................................	35
Adjusting Control Panel Sounds ....................................................................................................	36
Adjusting the Screen Brightness....................................................................................................	37
Turning Off the Operation Time Out Setting ..................................................................................	38
Preventing PC Connection via USB ..............................................................................................	39
Checking the Print Counter............................................................................................................	40
Checking for Software Updates..........................................................................................................	41
Using Power Saving Settings .............................................................................................................	42
Changing the Sleep Timer Settings ...............................................................................................	42
Changing the Power Off Timer Settings ........................................................................................	44
Epson Connect Solutions for Smartphones, Tablets, and More .........................................................	44
Setting Up Epson Connect Services..............................................................................................	45
Using Epson Email Print ...............................................................................................................	46
Using the Epson iPrint Mobile App ................................................................................................	47
Using Epson Remote Print ...........................................................................................................	47

3

Using Epson Scan to Cloud...........................................................................................................	48
Android Printing Using the Epson Print Enabler ................................................................................	49
Using Fire OS Printing .......................................................................................................................	49
Using the Mopria Print Service ..........................................................................................................	50
Using Windows 10 Mobile Printing ....................................................................................................	50
Using Epson Print and Scan App with Windows Tablets ...................................................................	51
Wi-Fi or Wired Networking........................................................................................................................	52
Network Security Recommendations .................................................................................................	52
Wi-Fi Infrastructure Mode Setup.........................................................................................................	53
Selecting Wireless Network Settings from the Control Panel ........................................................	54
Wi-Fi Direct Mode Setup ....................................................................................................................	56
Enabling Wi-Fi Direct Mode ...........................................................................................................	57
Wi-Fi Protected Setup (WPS).............................................................................................................	59
Using WPS to Connect to a Network .............................................................................................	59
Printing a Network Status Sheet.........................................................................................................	61
Printing a Network Connection Report ...............................................................................................	61
Network Connection Report Codes and Messages .......................................................................	63
Configuring Email Server Settings......................................................................................................	69
Changing or Updating Network Connections .....................................................................................	70
Accessing the Web Config Utility...................................................................................................	70
Changing a USB Connection to a Wi-Fi Connection......................................................................	71
Changing a Wi-Fi Connection to a Wired Network Connection......................................................	71
Connecting to a New Wi-Fi Router ................................................................................................	71
Disabling Wi-Fi Features ...............................................................................................................	72
Enabling Epson Universal Print Driver (PCL) or PostScript Printing....................................................	74
Installing the Epson Universal Print Driver - Windows .......................................................................	74
Installing the PostScript (PS3) Printer Software - Windows ...............................................................	78
Installing the PostScript (PS3) Printer Software - Mac .......................................................................	78
Selecting PDL (Page Description Language) Settings .......................................................................	79
PDL Print Configuration Options....................................................................................................	80
Selecting Printer Language and Interface Settings ............................................................................	82
Printing Language and Interface Options ......................................................................................	83
Printing a PCL or PS3 (PostScript) Status Sheet ...............................................................................	84

4

Loading Paper ...........................................................................................................................................	86
Loading Paper in the Cassettes and Paper Tray ................................................................................	86
Using the Optional Paper Cassette Lock............................................................................................	91
Paper Loading Capacity .....................................................................................................................	92
Double-sided Printing Capacity ..........................................................................................................	97
Compatible Epson Papers (U.S. and Canada)...................................................................................	99
Compatible Epson Papers (Latin America) ......................................................................................	100
Paper or Media Type Settings - Printing Software............................................................................	100
Selecting the Paper Settings for Each Source - Control Panel .........................................................	101
Paper Type Settings - Control Panel ...........................................................................................	103
Selecting Default Paper Settings - Administrator..............................................................................	104
Selecting the Default Printer Settings ..........................................................................................	105
Paper Source Settings Options...............................................................................................	106
Selecting the Universal Print Settings..........................................................................................	106
Universal Print Settings Options .............................................................................................	107
Placing Originals on the Product ...........................................................................................................	109
Placing Originals on the Scanner Glass ...........................................................................................	109
Placing Originals in the Automatic Document Feeder ......................................................................	111
Copying....................................................................................................................................................	115
Copying Documents or Photos.........................................................................................................	115
Copying Options...............................................................................................................................	117
Saving Groups for Copying ..............................................................................................................	121
Editing or Deleting a Saved Group for Copying ................................................................................	122
Omitting Red Characters in Originals When Copying (WF-C20600/WF-C20750/WF-C21000) .......	123
Printing from a Computer .......................................................................................................................	125
Printing with the Standard Epson Printer Software - Windows .........................................................	125
Synchronizing Printer Settings for Optional Units - Windows ......................................................	126
Selecting Basic Print Settings - Windows ....................................................................................	127
Paper Source Options - Windows ...........................................................................................	130
Print Quality Options - Windows .............................................................................................	130
Multi-Page Printing Options - Windows...................................................................................	131
Selecting Double-sided Printing Settings - Windows ...................................................................	131
Double-sided Printing Options - Windows...............................................................................	133

5

Selecting Finishing Options - Windows .......................................................................................	134
Finishing Options - Windows...................................................................................................	136
Selecting Additional Print Options - Windows..............................................................................	137
Custom Color Correction Options - Windows..........................................................................	138
Image Options and Additional Settings - Windows..................................................................	139
Header/Footer Settings - Windows .........................................................................................	140
Selecting a Printing Preset - Windows.........................................................................................	142
Selecting Extended Settings - Windows ......................................................................................	142
Extended Settings - Windows .................................................................................................	144
Printing Your Document or Photo - Windows...............................................................................	146
Locking Printer Settings - Windows .............................................................................................	147
Locked Setting Options...........................................................................................................	148
Entering a User ID and Password for Printing .............................................................................	150
Selecting Default Print Settings - Windows..................................................................................	151
Changing the Language of the Printer Software Screens .......................................................	152
Changing Automatic Update Options ..........................................................................................	153
Printing with the Epson Standard Printer Software - Mac.................................................................	154
Selecting Basic Print Settings - Mac ...........................................................................................	154
Paper Source Options - Mac...................................................................................................	158
Print Quality Options - Mac .....................................................................................................	158
Print Options - Mac .................................................................................................................	159
Selecting Page Setup Settings - Mac ..........................................................................................	159
Selecting Print Layout Options - Mac...........................................................................................	160
Selecting Double-sided Printing Settings - Mac...........................................................................	160
Double-sided Printing Options and Adjustments - Mac...........................................................	161
Managing Color - Mac .................................................................................................................	161
Color Matching and Color Options - Mac ................................................................................	162
Selecting Finishing Options - Mac ...............................................................................................	163
Finishing Options - Mac ..........................................................................................................	164
Selecting Printing Preferences - Mac ..........................................................................................	164
Printing Preferences - Mac......................................................................................................	165
Printing Your Document or Photo - Mac ......................................................................................	166
Checking Print Status - Mac....................................................................................................	167

6

Printing with the Epson Universal Print Driver - Windows.................................................................	168
Synchronizing Printer Settings - Epson Universal Print Driver - Windows ...................................	169
Selecting Print Settings - Epson Universal Print Driver - Windows ..............................................	170
Selecting Default Print Settings - Epson Universal Print Driver - Windows..................................	172
Locking Printer Settings - Epson Universal Print Driver - Windows .............................................	174
Epson Universal Print Driver Locked Setting Options .............................................................	175
Adding Network Printers - Epson Universal Print Driver - Windows.............................................	176
Printing with the PostScript (PS3) Printer Software - Windows ........................................................	179
Selecting Basic Print Settings - PostScript Printer Software - Windows ......................................	179
Selecting Default Print Settings - PostScript Printer Software - Windows....................................	182
Printing with the PostScript (PS3) Printer Software - Mac ................................................................	183
Selecting Basic Print Settings - PostScript Printer Software - Mac .............................................	184
Cancelling Printing Using the Product Control Panel .......................................................................	188
Scanning ..................................................................................................................................................	189
Starting a Scan.................................................................................................................................	189
Starting a Scan Using the Product Control Panel ........................................................................	189
Scanning to Email ...................................................................................................................	191
Scanning to a Connected Computer .......................................................................................	194
Scanning to a Memory Device ................................................................................................	198
Scanning to the Product's Hard Drive .....................................................................................	199
Scanning to the Cloud.............................................................................................................	202
Setting Up a WSD Port (Windows 7/Windows Vista) ..............................................................	204
Control Panel Scanning Options.............................................................................................	204
Setting Up and Scanning to a Network Folder or FTP Server......................................................	207
Creating a Shared Network Folder..........................................................................................	207
Registering Contacts for Network Folder or FTP Scanning - Web Config ...............................	209
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ...........................	210
Scanning to a Network Folder or FTP Server..........................................................................	212
Starting a Scan Using the Epson Scan 2 Icon .............................................................................	215
Starting a Scan from a Scanning Program...................................................................................	217
Starting a Scan from a Smart Device...........................................................................................	219
Scanning in Epson Scan 2 ...............................................................................................................	219
Additional Scanning Settings - Main Settings Tab .......................................................................	223

7

Additional Scanning Settings - Advanced Settings Tab...............................................................	224
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ...................................	225
Image Format Options.................................................................................................................	227
Scan Resolution Guidelines ........................................................................................................	227
Scanning with Document Capture Pro or Document Capture ..........................................................	228
Scanning with Simple Scan in Document Capture Pro - Windows ..............................................	228
Scanning with Job Scan in Document Capture Pro - Windows....................................................	230
Adding and Assigning Scan Jobs with Document Capture Pro - Windows .............................	231
Scanning Two Originals onto One Sheet (Stitching Images) - Windows .....................................	234
Scanning Multi-Page Originals as Separate Files - Windows ......................................................	237
Scanning with Document Capture - Mac .....................................................................................	240
Adding and Assigning Scan Jobs with Document Capture - Mac............................................	243
Entering a User ID and Password for Scanning ...............................................................................	244
Faxing.......................................................................................................................................................	245
Connecting a Telephone or Answering Machine..............................................................................	245
Setting Up Fax Features ..................................................................................................................	251
Setting Up Basic Fax Features ....................................................................................................	251
Using the Fax Setup Wizard ...................................................................................................	251
Selecting the Line Type...........................................................................................................	253
Setting the Number of Rings to Answer ..................................................................................	254
Selecting Advanced Fax Settings ................................................................................................	255
Basic Settings - Fax ................................................................................................................	256
Send Settings - Fax.................................................................................................................	259
Receive Settings - Fax............................................................................................................	259
Report Settings - Fax ..............................................................................................................	262
Security Settings - Fax............................................................................................................	263
Setting Up the Fax Utility - Windows............................................................................................	264
Setting Up Contacts and Contact Groups.........................................................................................	266
Creating a Contact.......................................................................................................................	266
Editing or Deleting a Contact .......................................................................................................	270
Creating a Contact Group............................................................................................................	271
Editing or Deleting a Contact Group ............................................................................................	274
Sending Faxes .................................................................................................................................	275

8

Sending Faxes from the Product Control Panel...........................................................................	276
Sending a Fax Using the Keypad, Contact List, or History......................................................	276
Fax Sending Options ..............................................................................................................	279
Sending a Fax at a Specified Time .........................................................................................	280
Sending a Fax on Demand .....................................................................................................	282
Sending a Stored Fax .............................................................................................................	283
Dialing Fax Numbers from a Connected Telephone ...............................................................	285
Sending Faxes Using the Fax Utility - Windows ..........................................................................	285
Sending Faxes Using the Fax Utility - Mac ..................................................................................	288
Receiving Faxes...............................................................................................................................	291
Fax Reception .............................................................................................................................	291
Receiving Faxes Automatically ...................................................................................................	292
Receiving Faxes Manually...........................................................................................................	292
Forwarding Received Faxes........................................................................................................	293
Receiving a Fax by Polling ..........................................................................................................	294
Viewing a Fax on the LCD Screen (Using the Fax Box)...............................................................	295
Checking Fax Status .......................................................................................................................	297
Printing Fax Reports.........................................................................................................................	298
Fax Report Options .....................................................................................................................	299
Using External USB Devices with Your Product...................................................................................	300
Connecting a USB Device................................................................................................................	300
Disconnecting a USB Device............................................................................................................	300
Viewing and Printing from the LCD Screen ......................................................................................	301
Printing JPEG Photos..................................................................................................................	301
Print Setting Options - JPEG Mode.........................................................................................	303
Printing TIFF and PDF Files .......................................................................................................	305
Print Setting Options - TIFF Mode...........................................................................................	307
Print Setting Options - PDF Mode ...........................................................................................	309
Transferring Files on a USB Device .................................................................................................	310
Setting Up USB Device Access ...................................................................................................	311
Using Your Product's Internal Storage..................................................................................................	312
Storage Folder Types.......................................................................................................................	312
Printing a Stored File........................................................................................................................	314

9

Saving Groups for Printing from Storage..........................................................................................	316
Editing or Deleting a Saved Group ...................................................................................................	319
Saving Stored Files to an External USB Device ...............................................................................	322
Emailing Stored Files .......................................................................................................................	327
Saving Stored Files to a Network Folder ..........................................................................................	331
Saving Stored Files to Cloud Services .............................................................................................	336
Storage Menu Options .....................................................................................................................	338
Searching for Folders and Files........................................................................................................	341
Deleting Folders and Files from Storage ..........................................................................................	342
Changing the Storage Period of Files...............................................................................................	344
Restricting Shared Folder Access ....................................................................................................	345
Replacing Ink Cartridges and Maintenance Boxes...............................................................................	346
Check Cartridge and Maintenance Box Status.................................................................................	346
Checking Ink Status on the LCD Screen......................................................................................	347
Checking Ink and Maintenance Box Status with Windows ..........................................................	348
Checking Cartridge and Maintenance Box Status - Mac .............................................................	351
Purchase Epson Ink Cartridges and Maintenance Box (U.S. and Canada)......................................	353
Purchase Epson Ink Cartridges and Maintenance Box (Latin America) ...........................................	353
Ink Cartridge and Maintenance Box Part Numbers ..........................................................................	353
Removing and Installing Ink Cartridges............................................................................................	354
Replacing the Maintenance Box.......................................................................................................	356
Adjusting Print Quality............................................................................................................................	358
Print Head Maintenance...................................................................................................................	358
Checking the Nozzles Using the Product Control Panel ..............................................................	358
Cleaning the Print Head Using the Product Control Panel...........................................................	361
Cleaning and Transporting Your Product .............................................................................................	363
Cleaning Your Product .....................................................................................................................	363
Cleaning the Scanner Glass.............................................................................................................	363
Cleaning the Automatic Document Feeder.......................................................................................	365
Moving or Transporting Your Product...............................................................................................	369
Solving Problems ....................................................................................................................................	370
Viewing the Help Screen ..................................................................................................................	370

10

Product Status Messages ................................................................................................................	371
Job Status Error Codes ....................................................................................................................	374
Running a Product Check ................................................................................................................	379
Resetting Control Panel Defaults .....................................................................................................	381
Solving Setup Problems ...................................................................................................................	383
Product Does Not Turn On or Off.................................................................................................	383
Noise After Ink Installation ...........................................................................................................	383
Software Installation Problems ....................................................................................................	383
Solving Network Problems ...............................................................................................................	384
Product Cannot Connect to a Wireless Router or Access Point ..................................................	385
Network Software Cannot Find Product on a Network.................................................................	386
Wireless Network Connection is Unstable on a Mac ...................................................................	387
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable..................................................	388
Wired Network Connection Becomes Unstable...........................................................................	388
Product Does Not Appear in Mac Printer Window .......................................................................	389
Cannot Print Over a Network.......................................................................................................	389
Cannot Scan Over a Network ......................................................................................................	391
Solving Copying Problems ...............................................................................................................	392
Product Cannot Copy ..................................................................................................................	392
Product Makes Noise, But Nothing Copies..................................................................................	392
Product Makes Noise When It Sits for a While.............................................................................	393
Solving Copy Quality Problems........................................................................................................	393
Copies Have Incorrect or Faint Colors.........................................................................................	393
Position, Size, or Margins of Copies are Incorrect .......................................................................	394
Solving Paper Problems...................................................................................................................	394
Paper Feeding Problems.............................................................................................................	395
Originals Do Not Feed From the Automatic Document Feeder....................................................	396
Paper Jam Problems ...................................................................................................................	397
Paper Ejection Problems .............................................................................................................	397
Solving Problems Printing from a Computer.....................................................................................	397
Nothing Prints..............................................................................................................................	398
Product Icon Does Not Appear in Windows Taskbar ...................................................................	399
Printing is Slow ............................................................................................................................	400

11

Solving Page Layout and Content Problems....................................................................................	401
Inverted Image.............................................................................................................................	402
Too Many Copies Print ................................................................................................................	402
Blank Pages Print ........................................................................................................................	402
Incorrect Margins on Printout.......................................................................................................	403
Incorrect Characters Print............................................................................................................	403
Incorrect Image Size or Position..................................................................................................	404
Slanted Printout...........................................................................................................................	405
Solving Print Quality Problems.........................................................................................................	405
White or Dark Lines in Printout ....................................................................................................	405
Blurry or Smeared Printout ..........................................................................................................	406
Faint Printout or Printout Has Gaps .............................................................................................	408
Grainy Printout.............................................................................................................................	408
Incorrect Colors ...........................................................................................................................	409
Solving Scanning Problems .............................................................................................................	411
Scanning Software Does Not Operate Correctly .........................................................................	411
Cannot Start Epson Scan 2 .........................................................................................................	411
Solving Scanned Image Quality Problems .......................................................................................	412
Image Consists of a Few Dots Only.............................................................................................	413
Line of Dots Appears in All Scanned Images...............................................................................	413
Straight Lines in an Image Appear Crooked ................................................................................	413
Scanned Image Quality Problems ...............................................................................................	414
Image Colors are Patchy at the Edges ........................................................................................	415
Ripple Patterns Appear in an Image ............................................................................................	416
Scanned Image Edges are Cropped ...........................................................................................	416
Solving Faxing Problems..................................................................................................................	416
Cannot Send or Receive Faxes...................................................................................................	417
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................	419
Fax Memory Full Error Appears...................................................................................................	419
Fax Quality is Poor ......................................................................................................................	420
Sent Fax is Received in an Incorrect Size ...................................................................................	421
Received Fax is Not Printed ........................................................................................................	422
Solving USB Device Problems .........................................................................................................	422

12

Cannot View or Print from a USB Device.....................................................................................	422
Cannot Save Files on a USB Device ...........................................................................................	423
Cannot Transfer Files To or From a USB Device.........................................................................	423
Uninstall Your Product Software.......................................................................................................	424
Uninstalling Product Software - Windows....................................................................................	424
Uninstalling Product Software - Mac............................................................................................	425
Where to Get Help (U.S. and Canada) .............................................................................................	425
Where to Get Help (Latin America)...................................................................................................	426
Technical Specifications ........................................................................................................................	429
Windows System Requirements ......................................................................................................	429
Mac System Requirements ..............................................................................................................	430
Paper Specifications ........................................................................................................................	431
Printable Area Specifications ...........................................................................................................	433
Scanning Specifications ...................................................................................................................	434
Automatic Document Feeder (ADF) Specifications ..........................................................................	435
Fax Specifications ............................................................................................................................	435
Ink Cartridge Specifications..............................................................................................................	436
Dimension Specifications .................................................................................................................	437
Electrical Specifications ...................................................................................................................	439
Environmental Specifications ...........................................................................................................	440
Interface Specifications ....................................................................................................................	440
External USB Device Specifications.................................................................................................	441
Network Interface Specifications (U.S. and Canada) .......................................................................	442
Network Interface Specifications (Latin America).............................................................................	444
Safety and Approvals Specifications (U.S. and Canada) .................................................................	445
Safety and Approvals Specifications (Latin America).......................................................................	446
Notices .....................................................................................................................................................	448
Important Safety Instructions............................................................................................................	448
General Product Safety Instructions ............................................................................................	448
Ink Cartridge Safety Instructions..................................................................................................	451
Wireless Connection Safety Instructions .....................................................................................	452
LCD Screen Safety Instructions...................................................................................................	452
Telephone Equipment Safety Instructions ...................................................................................	453

13

FCC Compliance Statement.............................................................................................................	453
Binding Arbitration and Class Waiver ...............................................................................................	456
Trademarks......................................................................................................................................	459
Copyright Notice...............................................................................................................................	460
libTIFF Software Acknowledgment..............................................................................................	460
A Note Concerning Responsible Use of Copyrighted Materials...................................................	461
Default Delay Times for Power Management for Epson Products ...............................................	461
Copyright Attribution....................................................................................................................	461

14

WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's

Guide

Note: The WF-M21000 is a monochrome product. The sections of this guide that refer to color printing do not apply to this product.

Welcome to the WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide.

For a printable PDF copy of this guide, click here.

Note: Availability of products in this guide varies by country.

15

Product Basics

See these sections to learn about the basic features of your product.

Note: This product contains an encrypted hard drive that is used for storing large and/or authenticated print, copy, and scan jobs. You may erase data stored on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away the product.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.

Product Parts Locations

Using the Control Panel

Checking for Software Updates

Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using the Mopria Print Service

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front and Inside

Product Parts - Back

Optional Accessories and Replacement Parts

Parent topic: Product Basics

16

Product Parts - Front and Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.

1Control panel

2Automatic Document Feeder (ADF) cover (F)

3ADF edge guides

4ADF input guide

5ADF output tray

6ADF paper stopper

7Facedown paper eject tray (K)

8Paper tray edge guide

9Paper tray (B)

17

10Cover (E)

11Paper cassette 4 (C4)

12Paper cassette 3 (C3)

13Paper cassette 2 (C2)

14Paper cassette 1 (C1)

15Cover (J)

16Front cover (L)

17Ink cartridge cover (A)

1 Document cover

18

2Scanner glass

3External USB interface port

4Cleaning stick

5Document holder

6Maintenance box holder (H)

7Faceup tray (G)

8Duplexing unit (D1)

9Cleaning cloth holder

10Cleaning cloth

Parent topic: Product Parts Locations

19

Product Parts - Back

Certain parts are labeled with a letter and number code.

1USB port

2LAN port

3Optional fax/Ethernet board mounting point

4AC inlet

20

Note: If you are using a USB connection, make sure you insert the cable in the correct orientation.

With the optional fax boards installed

21

1EXT. port

2LINE1 port

3LINE2 port

4LINE3 port

Parent topic: Product Parts Locations

Related references

Optional Accessories and Replacement Parts

Optional Accessories and Replacement Parts

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Option or part	Part number
Replacement maintenance box	T671300
Paper cassette lock	C12C933231
Optional paper guide*	C12C935901
Staple finisher*	C12C935031BU
Booklet finisher*	C12C935061BU
2/4 Hole punch kit*	C12C935171
2/3 Hole punch kit*	C12C935181
Staple cartridge (side stitch)	C12C935401
Staple cartridge (saddle stitch)	C12C935411
Optional fax board*	C12C935251
Optional Ethernet board*	C12C934471
High-capacity input tray*	C12C933331

* Must be installed by an Epson authorized reseller or technician.

Parent topic: Product Parts Locations

22

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights

Selecting the Date and Time

Selecting Your Country or Region

Setting a Password and Locking the Control Panel

Setting User Feature Restrictions (Access Control)

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Checking the Print Counter

Parent topic: Product Basics

Control Panel Buttons and Lights

1 power button and light

2 home button

3 LCD screen

23

4 data light

5 error light

6 fax reception light

Note: If the LCD screen is dark, touch the screen to wake the product from sleep mode.

Status Icon Information

Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions. Press the

icon to view or change the current network settings.

Icons Description

Displays the Job Status, Printer Status, and Consumables/Others screens.

or

Job/Status

No Ethernet connection.

An Ethernet connection is established.

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

The Mute setting is enabled. The product does not make any sound when you press buttons or select icons on the control panel. Select this icon to change the setting.

24

Icons Description

Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Select this icon to change the setting.

Quiet Mode is disabled. Select this icon to change the setting.

Enables sleep mode and turns off the LCD screen.

Displays the help screen with how-to and troubleshooting topics.

Displays the Fax Data Information screen (models with optional fax board installed).

Enters job interruption mode. Select again to turn this mode off.

Displays the Paper Setting screen.

Displays additional information or instructions, such as loading paper or placing a document.

The indicated setting has changed.

There is a problem with the indicated setting. Select the icon to resolve the problem.

Access to the product's functions are restricted to authorized users. Select the icon to log in using a user name and password. Contact your administrator if you do not know the login information.

Access to the product's functions are restricted to authorized users and a user is currently logged in. Select the icon to log out of the current user account.

Parent topic: Control Panel Buttons and Lights

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1.Press the home button, if necessary.

2.Select Settings > General Settings > Basic Settings > Date/Time Settings.

25

You see a screen like this:

3.Select Daylight Saving Time.

4.Select the setting that applies to your area:

•Winter: it is winter or your region does not use Daylight Saving Time (DST)

•Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

5.Select Date/Time.

6.Select the date format you want to use.

7.Use the on-screen keypad to enter the current date and select OK.

8.Select the time format you want to use.

9.Use the on-screen keypad to enter the current time and select OK.

Parent topic: Using the Control Panel

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Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: You must have the optional fax board installed to see this setting. If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1.Press the home button, if necessary.

2.Select Settings > General Settings > Basic Settings > Country/Region. You see a screen like this:

3.Scroll up or down, if necessary, and select your country or region. You see a confirmation screen.

4.If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

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Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

•Network settings

•Web Service settings

•Scan settings

•System Administration settings

•Fax settings (models with optional fax board installed)

•Web Config settings

•EpsonNet Config settings

Note: If you want to make specific password settings, go to Settings > General Settings > System Administration > Security Settings > Password Policy. For more information on administration settings, see the Administrator's Guide.

1.Press the home button, if necessary.

2.Select Settings > General Settings > System Administration > Security Settings > Admin Settings.

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You see a screen like this:

3.Select Admin Password.

4.Select Register.

5.Use the displayed keyboard to enter a password and select OK.

6.Enter your password again to confirm and select OK.

Note: Keep a copy of your password in a safe place.

7.Select OK.

8.Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Entering Characters on the LCD Screen

Using Presets

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Parent topic: Using the Control Panel

Related references

Where to Get Help (U.S. and Canada)

Where to Get Help (Latin America)

Related tasks

Setting User Feature Restrictions (Access Control)

Entering Characters on the LCD Screen

Follow these guidelines to enter characters on the LCD screen for passwords and other settings.

•To move the cursor, select the left or right arrows.

•To change the case of letters, select Shift.

•To delete the previous character, select Back Space.

•To enter a space, select Space.

Parent topic: Setting a Password and Locking the Control Panel

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