D-Link warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following
periods measured from date of purchase from D-Link or its authorized Reseller:
Product TypeWarranty Period
Complete ProductsOne year
Spare parts and spare kits90 days
Your dealer, or your nearest D-Link office, can advise whether a longer period of warranty applies to your purchase, and if so, can provide you a
separate certificate of supplemental warranty.
The one-year period of warranty on complete products (or such longer period of warranty as may be offered as to your purchase) applies on
condition that the product’s Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link
offices is provided at the back of this manual, together with a copy of the Registration Card. Failing such timely registration of purchase, the
warranty period shall be limited to ninety (90) days.
If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the product. D-Link shall have
the sole discretion whether to repair or replace, and replacement product may be new or reconditioned. Replacement product shall be of
equivalent or better specifications, relative to the defective product, but need not be identical. Any product or part repaired by D-Link pursuant to
this warranty shall have a warranty period of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original
warranty period. When D-Link provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material
Authorization (RMA) number. If a Registration Card for the product in question has not been returned to D-Link, then a proof of purchase (such
as a copy of the dated purchase invoice) must be provided. If handling of warranty correction is required under special circumstances, you may
request special procedure at the time of requesting an RMA number.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that
it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The package must be mailed
or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid: D-Link will ordinarily reimburse for mailing/shipping/insurance
expenses incurred for return of defective product in accordance with this warranty. D-Link shall never be responsible for any software, firmware,
information, data contained in, stored on or integrated with any product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to you at your expense, and D-Link reserves the right
in such case to levy a reasonable handling charge in addition to mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A
list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card
for the product in question has not been returned to a D-Link office, then a proof of purchase (such as the dated purchase
invoice) must be provided when requesting warranty service. The term “purchase” in this software warranty refers to the
purchase transaction and resulting license to use such software.
D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation
provided by D-Link with such software product, for a period of ninety (90) days from the date of purchase from D-Link or its
Authorized Reseller. D-Link warrants the magnetic media, on which D-Link provides its software product, against failure during
the same warranty period. This warranty applies to purchased software, and to replacement software provided by D-Link
pursuant to this warranty, but shall not apply to any update or replacement which may be provided for download via the
Internet, or to any update which may otherwise be provided free of charge.
Table of Contents
ii
D-Link’s sole obligation under this software warranty shall be to replace any defective software product with product that
substantially conforms to D-Link’s applicable product documentation. You assume responsibility for the selection of appropriate
application and system/platform software and associated reference materials. D-Link makes no warranty that its software
products will work in combination with any hardware, or any application or system platform software product provided by any
third party, except those expressly designated in D-Link’s applicable product documentation as being compatible. D-Link’s
obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link shall have no obligation to
provide compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that operation of its
software products will be uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within
or without the scope of D-Link’s applicable product documentation, will be corrected.
D-Link Offices for Registration and Warranty Service:
The product’s Registration card, provided at the back of this manual, must be sent to a D-Link office. To obtain an RMA number for warranty
service as to a hardware product, or to obtain warranty service as to a software product, contact the D-Link office nearest to you.
D-Link Offices to Contact for Warranty Service:
To mail your Registration Card, or to obtain an RMA number or warranty service, see the following address:
In North, Central, and South America:
D-Link Systems Inc.
53 Discovery Drive, Irvine CA 92618
Tel. (1)714-788-0805 Fax (1)714-753-7033
In Europe and Israel:
D-Link Europe
Denmark House, Staples Corner, The Broadway, London NW9 7BW, U.K.
Tel. (44)181-203-9900 Fax (44)181-203-6915
In the Middle East (except Israel), Asia, Oceania and Africa:
D-Link Corporation
No. 233-2, 2nd F. Pao Chiao Road, Hsin Tien Taipei, Taiwan
TEL. (886)2-916-1600
No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or
adaptation without permission from D-Link Corporation/D-Link Systems Inc., as stipulated by the United States Copyright Act of 1976.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user’s guide, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be
required to take adequate measures.
Table of Contents
iv
Wichtige Sicherheitshinweise
Bitte lesen Sie sich diese Hinweise sorgfältig durch.
Heben Sie diese Anleitung für den spätern Gebrauch auf.
Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Vervenden Sie keine Flüssig- oder Aerosolreiniger. Am besten dient ein
angefeuchtetes Tuch zur Reinigung.
Um eine Beschädigung des Gerätes zu vermeiden sollten Sie nur Zubehörteile verwenden, die vom Hersteller zugelassen sind.
Das Gerät is vor Feuchtigkeit zu schützen.
Bei der Aufstellung des Gerätes ist auf sichern Stand zu achten. Ein Kippen oder Fallen könnte Verletzungen hervorrufen. Verwenden Sie nur
sichere Standorte und beachten Sie die Aufstellhinweise des Herstellers.
Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät vor Überhitzung schützt. Sorgen Sie dafür, daß diese Öffnungen nicht
abgedeckt werden.
Beachten Sie beim Anschluß an das Stromnetz die Anschlußwerte.
Die Netzanschlußsteckdose muß aus Gründen der elektrischen Sicherheit einen Schutzleiterkontakt haben.
Verlegen Sie die Netzanschlußleitung so, daß niemand darüber fallen kann. Es sollete auch nichts auf der Leitung abgestellt werden.
Alle Hinweise und Warnungen die sich am Geräten befinden sind zu beachten.
Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspannung
eine Beschädigung vermieden.
Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.
Elektrischen Schlag auslösen.
Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der elektrischen Sicherheit nur von authorisiertem Servicepersonal geöffnet werden.
Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz zu trennen und von einerqualifizierten Servicestelle zu überprüfen:
Netzkabel oder Netzstecker sint beschädigt.
Flüssigkeit ist in das Gerät eingedrungen.
Das Gerät war Feuchtigkeit ausgesetzt.
Wenn das Gerät nicht der Bedienungsanleitung ensprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen.
Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
Bei Reparaturen dürfen nur Orginalersatzteile bzw. den Orginalteilen entsprechende Teile verwendet werden. Der Einsatz von ungeeigneten
Ersatzteilen kann eine weitere Beschädigung hervorrufen.
Wenden Sie sich mit allen Fragen die Service und Repartur betreffen an Ihren Servicepartner. Somit stellen Sie die Betriebssicherheit des
Gerätes sicher.
v
Table of Contents
Table of Contents................................................................................................................... i
About This Guide ..................................................................................................................1
This section defines the scope of this guide and gives a summary of the contents of each
chapter. It describes the features of the D-Link DES-3224 10/100 Auto Negotiation Switch.
Information about the DES-3224 and other D-Link products is available on our web site at
www.dlink.com.
Audience
This user guide is intended for the networking or computer technician who is installing the
DES-3224 on a network. Refer to other sources for information about networking in general.
All the information you need to install, configure and troubleshoot the DES-3224 is
contained in this user guide.
Organization
Chapter 1, Introduction, gives a physical and functional overview of the DES-3224. The
DES-3224’s features, LEDs, and management methods are covered.
Chapter 2, Installing DES-3224, covers installing and powering on the DES-3224.
Chapter 3, Connecting DES-3224 to the Network, covers connecting the DES-3224 to the
network, maximum cable length, cable specifications and connections between multiple
DES-3224s.
Chapter 4, LEDs, covers reading and interpreting the LED panel.
Chapter 5, Managing the DES-3224, covers all the menus and configurations available.
Chapter 6, Troubleshooting, covers troubleshooting the DES-3224.
Appendix A, DES-3224 Technical Specifications, covers the technical specifications of the
DES-3224.
About This Guide
1
10/100 Auto Negotiation Switch User’s Guide
1
Introduction
This chapter gives a physical and functional overview of the DES-3224. The DES-3224 is an
intelligent, managed switch, designed for use on medium sized networks as part of the
backbone or for use with other switches and hubs on a larger network.
The chapter is divided into the following sections. Each section briefly describes the features
of the DES-3224. Most of the topics discussed will be explained in greater detail later in the
manual.
The topics covered are:
• Summary of Features
• Panels of the DES-3224
• Management Methods
• Updating Firmware
Features
The DES-3224 has the following features:
• All twenty-four ports auto-negotiate 10/100 Mbps.
• The DES-3224 can be configured and customized to your network.
• The DES-3224 can be managed in three ways: Local Console Management, Telnet
and SNMP.
• Supports Cut-through and Store-and-Forward switching.
• Supports Full and Half Duplex for both 10 Mbps and 100 Mbps. .
• Wire-speed packet filtering and forwarding for up to 24 ports.
• Eight thousand active MAC address table entries per device with self-learning and
table aging.
• The DES-3224 supports SNMP for RFC 1213, RFC 1757, and RFC 1493.
• VLAN support for eight broadcast domains.
• Port Trunking support for bandwidth aggregation between two DES-3224 switches.
Front Panel
The DES-3224 is designed for management at a glance. The front panel of the, displayed in
Figure 1, has LEDs that give you essential information about the DES-3224 at a glance.
Introduction
2
10/100 Auto Negotiation Switch User’s Guide
MDI-Uplink port
MDI-X ports
The MDI-II port is used as an uplink port for connecting to another switch or for connecting
to hubs.
LED Panel
Figure 1: DES-3224 Front Panel
All 24 MDI-X ports on the DES-3224can be used for network connections. You cannot use
both the MDI-II Uplink port and port 1x simultaneously. The RS-232 port is located at the
rear of the DES-3224.
All LEDs are located on the front panel of the DES-3224. Their purpose is to allow you to
monitor the operation and performance of the DES-3224 at a glance.
Side Panels
There are two fans, displayed in
Figure 2, located on the side of the DES-3224. They will come on when the DES-3224 is
powered up. There are three holes on each side of the DES-3224. The holes are used for
attaching the mounting brackets.
Figure 2: Side Panel
Introduction
3
10/100 Auto Negotiation Switch User’s Guide
RS-232 Port
Three Prong Power Plug
There are heat vents located on the side opposite the fans. The fans and the vents help to cool
the DES-3224. Always leave two inches of space around the DES-3224 so that air can
circulate and cool the DES-3224.
Rear Panel
The three pronged power plug, female RS-232 Console port and rear fan are located at the
rear of the DES-3224, displayed in Figure 3. When installing the DES-3224, leave enough
room to allow you to unplug the power cable if necessary and to attach the RS-232 cable for
Local Console Management.
Fan
Figure 3: Rear Panel
Management Methods
The DES-3224 supports three management methods:
• Local Console Management
• Telnet Management
• D-View/ SNMP Management
Local Console Management
Local Console Management is done through the RS-232 Console port. The RS-232 port is
located at the rear of the DES-3224. Managing the DES-3224 in this mode requires a direct
connection between a PC and the DES-3224.
Telnet Management
Telnet is done over the network. Once the DES-3224 is on the network, you can use Telnet to
log in and change the configuration.
D-View/ SNMP Management
The DES-3224 supports SNMP through D-View, D-Link’s proprietary SNMP application
and through other vendors’ SNMP applications. Please refer to the appropriate
documentation for instructions on installing and using D-View and other SNMP applications.
Introduction
4
10/100 Auto Negotiation Switch User’s Guide
Updating Firmware
Firmware can be updated quickly and easily. See the section Software Update Menu,
Chapter 5, for instructions on updating firmware.
Introduction
5
10/100 Auto Negotiation Switch User’s Guide
Installing the DES-3224
This chapter covers the following:
• Unpacking the DES-3224
• Installation options and instructions
• Powering on the DES-3224
Unpacking the DES-3224
Open the box and carefully unpack the DES-3224. You should have all the items on the
following checklist:
• DES-3224 10/100 Auto Negotiation Switch
• RS-232 DCE serial cable
• Two mounting brackets and eight screws
• Four rubber pads with adhesive backing
• One six foot (1.82 m) power cord
• DES-3216/3224 User’s Guide CD ROM
2
If any items are missing, contact the retailer where you purchased the DES-3224 for
assistance.
Be sure to register the DES-3224 immediately. Failure to register the DES-3224 may void
the warranty.
Installation Options
There are two options for installing the DES-3224: desktop/ shelf installation or rack
installation.
Follow these guidelines for desktop/ shelf installation or rack installation:
• The surface must support 18 lbs or 8 kg.
• The power source must be within six feet (1.82 m)
• Power cord and cables should never be stretched
• Leave at least two inches around the DES-3224 for ventilation
The following tools and materials may be necessary to install the DES-3224:
• Screwdriver to install the brackets as needed
• Wire cutters to cut cable as needed for network connections
• Crimpers to crimp cable as needed
• RJ-45 connectors as needed
Installing the DES-3224
6
10/100 Auto Negotiation Switch User’s Guide
Desktop/ Shelf Installation
Follow these steps to install the DES-3224 on a desktop or shelf:
1. Place the four rubber pads at the four corners of the DES-3224.
2. Install the DES-3224 on the desktop/shelf where you would like to place it.
Rack Installation
The DES-3224 can be mounted in an EIA standard size, 19 inch rack. The dimensions of the
DES-3224 are 17.4 x 10.4 x 2.48 inches. The DES-3224 can be placed in a wiring closet
along with other equipment.
Follow these steps to install the DES-3224 on a rack:
1. Attach a mounting bracket to each side of the DES-3224 with the screws provided.
2. Slide the DES-3224 into the rack and use the screws provided to secure the DES-3224 to
the rack.
3. Connect the power cord and verify that the DES-3224 is receiving adequate power.
Power On
The power supply will adjust to the local power source automatically. The DES-3224 may be
plugged in without having any or with all LAN segment cables connected.
The power plug is located at the rear of the DES-3224. Plug the cable into the wall socket
and plug the other end into the DES-3224. There is no on/ off switch. The DES-3224 powers
on when you plug the power cord into the three-pronged power connector. When the DES3224 is powered on, the Power Led will light and all ports will auto negotiate the proper
speed and duplex mode.
Reboot the DES-3224 if there is a problem. Contact D-Link Systems, Inc. for technical
support.
Check the configuration of the DES-3224 after a power failure but do not reset unless it is
necessary.
The DES-3224 can be used with power sources in the range 100 to 240 VAC., 50 to 60 Hz.
Installing the DES-3224
7
10/100 Auto Negotiation Switch User’s Guide
Connecting the DES-3224 to the
Network
This chapter covers the following:
• Cable Specifications
• Ports
• Connecting the DES-3224 to another DES-3224
• Connecting the DES-3224 to other switches and hubs
This section deals with making cables and connecting the DES-3224 to other devices. It is
extremely important that cables have the correct pin arrangement and that the proper cables
be used when connecting to servers, switches, hubs, workstations and other devices.
Cable Specifications
3
The type of cable you use depends on the speed of your network. A network running at 10
Mbps can use lower grade cable than a network running at 100 Mbps., Table 1: Cable
Length, indicates cable requirements for Ethernet and Fast Ethernet.
Table 1: Cable Length
Ethernet TypeCable RequirementsMaximum Length
10BASE-TCategory 3,4, or 5 UTP or STP328 ft (100 M)
100BASE-TXCategory 5 UTP or STP328 ft (100 M)
Do not use telephone cable. Telephone cable does not support Ethernet or Fast Ethernet.
Use the following guidelines when handling cables:
• Do not stretch or bend cables.
• Do not put cables near sources of electromagnetic interference.
• Do not create trip hazards by laying cables in aisles and walkways.
• Secure cables to the floor when routing in aisles or walkways.
In order for Ethernet or Fast Ethernet to work the wires must be arranged correctly inside the
RJ-45 connector when you make cables. The most common problem on Ethernet or Fast
Ethernet networks is the cable. If you migrate from Ethernet to Fast Ethernet, make sure the
cables are pinned out properly.
There are two types of cables: straight through and crossover. Category 3, 4, or 5 UTP/STP
cable has eight wires inside the sheath. The wires form four pairs. Straight through cable has
the same pin out, inside the RJ-45 connector, at both ends. Crossover cable has a different
pin arrangement at each end. Fast Ethernet does not tolerate incorrect pin arrangements. You
Connecting the DES-3224 to the Network
8
10/100 Auto Negotiation Switch User’s Guide
must use the correct pin arrangement in order for the DES-3224 to work properly. See Figure
4 for an example of straight through and crossover cable. Table 2: Cable Requirements
shows the cable specifications.
There are three types of ports on the DES-3224: MDI-II Uplink, MDI-X and RS-232. The
difference between the MDI-II Uplink port and the MDI-X ports is the internal pin
arrangement.
MDI-II Port
An MDI-II port is a straight through port. The pin arrangement is the same as the pin
arrangement of a straight through cable.
MDI-X Port
MDI-X ports are crossover ports. The pin arrangement is the same as the arrangement in a
crossover cable. The advantage of an MDI-X port is that you can connect a device with an
MDI-II port without using a crossover cable. Just make a straight cable, plug it into the
MDI-II port and plug the other end into another device.
Table 3: Cable Connections, displays the proper cable to use when connecting to various
devices.
Table 3: Cable Connections
DES-3224Workstation with MDI-II Port
MDI-IICrossoverStraightCrossover
MDI-XStraightCrossoverStraight
The steps for connecting the DES-3224 to 10 Mbps devices or 100 Mbps devices are the
same. All the ports will auto negotiate the proper speed and duplex mode. The DES-3224 has
two rows of 12 MDI-X ports.
Follow these steps to connect cables to the DES-3224:
1. Check for the appropriate cable configuration for each device.
2. Plug one end of the cable into the MDI-II Uplink port, if appropriate, or any of the
MDI-X ports.
3. Plug the other end into the appropriate port on the other device.
4. Verify that the LED indicates connection at the proper speed and duplex mode.
Other device
MDI-XMDI
RS-232 Port
The RS-232 Port is located at the rear of the DES-3224. The RS-232 port is a female port
that is used for serial communication. By connecting the DES-3224 and a PC you can
configure the DES-3224 and check its status and configurations even when the network is
down. Use the RS-232 cable provided to connect the DES-3224 and a PC.
Connecting the DES-3224 to the Network
10
10/100 Auto Negotiation Switch User’s Guide
DES-3224 to DES-3224 Connection
There are two ways to connect DES-3224s together: MDI-II uplink port or MDI-X ports. See
Table 3: Cable Connections for the proper connections to use with each type of port. The
DES-3224 is also compatible with the DES-5016 and DES-5024. Port Trunking can be
configured on the device if more than one port is connected between two DES-3224s or if
more than one ports is connected between a DES-3224, DES-5016 and DES-5024. Port
trunking increases the efficiency of the DES-3224 by increasing the bandwidth. See the
section on Port Trunking in Chapter 5 for instructions on how to configure Trunked ports.
Connecting the DES-3224 to the DES-5024 and
Hubs
You can connect the DES-3224 to other switches and hubs on the network. The DES-3224
and the DES-5024 are compatible products that can be connected easily. If you create
multiple connections between devices, create Trunked ports for more efficiency. See the
section on Port Trunking for more details. Determine the type of port you will be connecting
to and refer to Table 3: Cable Connections for the proper cable connections to use.
Connecting the DES-3224 to the Network
11
10/100 Auto Negotiation Switch User’s Guide
LEDs
The LED panel of the DES-3224, displayed in Figure 5, is designed to allow you to manage
the DES-3224 at a glance. The LEDs indicate the following:
• Power
• Speed
• Link
• Activity
• Duplex mode
• CPU utilization and error status
All of the LEDs are described in detail. Use the tables to determine the meaning of each
LED.
Power LED
4
The DES-3224 has a power LED.
The power LED lights when the DES-3224 is plugged in. The purpose is to confirm that the
DES-3224 is getting adequate power. See Figure 5.
Table 4: Power LED
StatusColorMeaning
OnGreenDES-3224 is powered on
OffDarkDES-3224 is powered off, check power cable and connection
LEDs
12
10/100 Auto Negotiation Switch User’s Guide
10Mbps
DES-3224 LED Panel
The LED panel of the DES-3224 displayed in Figure 5, allows you to manage the DES-3224
at a glance.
Link
100 MbpsFullHalfUtilization
Figure 5: DES-3224 LED Panel
Power
Act
Speed/ Link/ Activity LED
The 10/100 Mbps, Link, and Activity are combined into one LED. See Table 5: DES-3224
Speed/ Link/ Act LED.
All ports auto negotiate the proper speed and duplex mode when a cable is plugged in. The
10 Mbps/ 100 Mbps LED indicates the speed the port is working at. The LED is amber when
the port is at 10 Mbps. The LED is green when the port is at 100 Mbps.
The Link LED indicates that there is a link at the port. If a cable is plugged into the port and
the link LED is off, check the connection.
The Act (Activity) LED indicates that there is transmission (Tx) or reception (Rx) on the
port. The LED flashes amber when the port is transmitting or receiving data at 10 Mbps. The
LED flashes green when the port is transmitting or receiving data at 100 Mbps.
Table 5: DES-3224 Speed/ Link/ Act LED
StatusColorMeaning
OnFlashing Amber
OnFlashing Green
OffDarkNo link at this port.
Port speed is 10 Mbps, link is up and data is passing
through the port.
Port speed is at 100 Mbps, link is up and data is passing
through the port.
Full/ Half LED
The Full/Half LED indicates the duplex mode of the port. Full duplex means that data is
being transmitted and received at the same time. Half duplex means that data is only being
transmitted or received in one direction at a time. See Table 6: DES-3224 Full/ Half LED.
LEDs
13
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