Denon DN-V500BD Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : PZ10-020
Date: June 1, 2010

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Model: DN-V500BD

Subject: Part number for the Blue-ray Disc Mechanism.

This is information only.

Symptom: The part number of the Blue-ray Disc Mechanism is now available

as a service part.

Solution:

Therefore, when a Blue-ray Disc Mechanism is exchanged, please download the
firmware and write it to the unit.

We are supplying the Blue-ray Disc Mechanism for spare parts.

Parts:

1) Detail of the Blue-ray Disc Mechanism.

2) Detail of the firmware. We indicate the method of updating the firmware in the
Service manual.

Serial Number Range:

Please apply the above modification to the models in the following serial numbers.

All Models

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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.