Denon DN-V310 Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : PZ09-172
Date: April 8, 2010

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Model: DN-V310

Subject: Software update

Countermeasure is applicable upon every repair (within S/N range) and upon
customer compliant.

Symptom: Our customers work with the "GetStatus" command. The result of

this command via RS232C is wrong. (Even in "Stop" mode to status information
is "Paused").
When DN-V310 is in Stop mode and "Get Player Status" command is sent via
RS232, the machine responds that the unit is in "Playing" mode, not the
"Stopped" mode.

Solution: We corrected the firmware so that no malfunction occurs.

Version: DN_DVD_36
* For update procedures, please refer to attached instruction manual.

Serial Number Range:

Please apply the above modification to the production models in the following
serial numbers.

(Full Digits)
~ 00566*****

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