Danby DWM120WDB3 User Manual

COMBINATION WASHER DRYER

Owner’s Manual.............................1 - 14

OWNER’S MANUAL MANUEL DU PROPRIÉTAIRE MANUAL DEL PROPIETARIO

COMBINAISON LAVEUSE SECHEUSE

Manuel du propriétaire.................15 - 28

COMBINACIÓN LAVADORA SECADORA

Manual del propietario.................29 - 42

MODEL • MODÈLE • MODELO

DWM120WDB-3

www.Danby.com

DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9

DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840

2019.07.25

Welcome

Welcome to the Danby family. We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting and maintenance tips to ensure the reliability and longevity of your appliance.

Visit www.Danby.com to access self service tools, FAQs and much more. For additional assistance call 1-800-263-2629.

Note the information below; you will need this information to obtain service under warranty. You must provide the original purchase receipt to validate your warranty and receive service.

Model Number: _________________________________________________

Serial Number: _________________________________________________

Date of Purchase: _______________________________________________

Need Help?

Before you call for service, here are a few things you can do to help us serve you better.

Read this owner’s manual:

It contains instructions to help you use and maintain your appliance properly.

If you receive a damaged appliance:

Immediately contact the retailer or builder that sold you the appliance.

Save time and money:

Check the troubleshooting section at the end of this manual before calling. This section will help you solve common problems that may occur.

1-800-26- Danby

(1-800-263-2629)

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

WARNING: To reduce the risk of ﬁ re, electric shock

or injury to persons when using this appliance, follow basic safety precautions, including the following:

• Do not wash articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents or other ﬂ ammable or explosive substances as they give off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents or other ﬂ ammable or explosive substances to the wash water as they give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, turn on all hot water faucets and let the water ﬂ ow for several minutes before using the washing machine. This will release any accumulated hydrogen gas. Do not smoke or use an open ﬂ ame during this process.

• Always unplug the washing machine from the power supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord.

• To reduce the risk of ﬁ re clothes, cleaning rags, mop heads and similar items which have traces of any ﬂ ammable substance such as vegetable oil, cooking oil, petroleum based oils or distillates, waxes, fats, etc, must not be placed in the washing machine. These items contain ﬂ ammable substances which ever after washing may smoke or catch ﬁ re.

• Never place items in the washer that have been dampened with gasoline or any combustible or explosive substance. Do not wash or dry anything that has been soaked or spotted with any type of oil including cooking oils. Doing so can result in ﬁ re, explosion or death.

• Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.

• Pets and children may climb into the machine. Check the appliance before every operation.

• The glass door or protector may be very hot during operation. Keep children and pets away from the appliance during operation.

• This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or knowledge, unless such persons receive supervision or training to operate the appliance by a person responsible for their safety.

• Children must be supervised to ensure they do not play with the appliance.

• When children become old enough to use the appliance, it is the legal responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualiﬁ ed persons.

• Do not machine wash ﬁ berglass materials such as curtains and window coverings that use ﬁ berglass materials. Small particles may remain in the washing machine and stick to fabrics in subsequent wash loads causing skin irritation.

• Before the appliance is removed from service or discarded, remove the door and cut off the power cord.

• Do not reach into the appliance if the tub or agitator is moving.

SAVE THESE INSTRUCTIONS!

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

• Do not install or store this appliance where it will be exposed to the weather.

• Do not tamper with the controls.

• Do not repair or replace any part of the appliance or attempt any servicing unless speciﬁ cally recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

• Never stop a tumble dryer before the end of the program.

• Make sure that all pockets are emptied.

• Sharp and rigid items such as coins, nails, screws or stones etc, may cause serious damage to the appliance.

• Disconnect the power plug and the water supply at the end of operation.

• Check whether the water inside the drum has drained before opening the door. Do not open the door is there is water visible.

• Do not disconnect the power cord from the power source with wet hands.

• To reduce the risk of ﬁ re do not dry articles containing foam rubber of similarly textured rubber like materials.

• If connected to a circuit protected by fuses, use time delay fuses with this appliance.

• Do not dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents or other ﬂ ammable or explosive substances as they give off vapors that could ignite or explode.

• Do not fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.

• Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.

• The interior of the appliance should be cleaned periodically by qualiﬁ ed service personnel.

• Do not place items exposed to cooking oils in the dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch ﬁ re.

• Packing materials can be dangerous to children. Keep all packing materials such as plastic bags, foam, etc, away from children.

• This appliance should not be installed in rooms that are very wet or likely to accumulate standing water.

• This appliance should not be installed in rooms that may accumulate ﬂ ammable, explosive or caustic gasses.

• Ensure that the water and electrical devices are connected by a qualiﬁ ed technician in accordance with the manufacturer’s instructions and local safety regulations.

• All packaging and transport bolts must be removed before operating this appliance.

• This appliance is for indoor use only.

• Do not climb or sit on the top of this appliance.

• Do not lean against the appliance door.

• Do not close the door with excessive force.

• Handle the appliance carefully. Do not use the door to lift or grip the appliance.

• Warnings and important safety instructions in this manual DO NOT cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating this appliance.

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. Grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

This appliance has a cord that has a grounding wire with a 3-prong plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong wall outlet, it must be replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.

WARNING - Improper use of the grounding plug can result in a risk of electric shock. Consult a qualiﬁ ed electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

STATE OF CALIFORNIA PROP 65 WARNING

The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects and other reproductive harm and requires businesses to warn of potential exposure to such substances.

This product contains copper in the power cord. Copper is a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. This appliance can cause lowlevel exposure to substances including benzene, formaldehyde and carbon monoxide.

Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord.

Do not under any circumstances cut or remove the third ground prong from the power cord. Do not use extension cords or ungrounded (two prongs) adapters.

If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualiﬁ ed person in order to avoid hazard.

Any questions concerning power or grounding should be directed toward a certiﬁ ed electrician.

INSTALLATION INSTRUCTIONS

REQUIRED TOOLS

• 1/4” nut driver

• 3/8” socket with ratchet

• 3/8” open end wrench

• Adjustable wrench or 7/16” socket with ratchet

• Adjustable wrench or 9/16” open end wrench

• Channel lock adjustable pliers

• Carpenter’s level

LOCATION

• The location must be large enough to allow the appliance door to open fully. The door can open more than 90° and is not reversible.

• It is recommended to allow 2.5 cm of space on all sides of the appliance to reduce noise.

• The ﬂ oor must be level and strong enough to support the appliance when it is fully loaded.

• It is not recommended to install this appliance on carpeting.

• The appliance must be located within 1.2 m (4 feet) of the water source and a drain.

• The appliance must be located within 1.8 m (6 feet) of a properly grounded power outlet.

• Do not operate this appliance in temperatures below 0°C (32°F) as water inside the hoses or appliance could freeze and damage the appliance.

• Avoid placing the appliance in direct sunlight.

• Do not place the appliance near heat sources.

INCLUDED ACCESSORIES

1. Two water hoses

2. Four transport hole plugs

DIMENSIONS

108 cm (42.5”)

59.5 cm (23.5”)

85 cm (33.5”)

59.5 cm (23.5”)

INSTALLATION INSTRUCTIONS

TRANSPORT BOLTS

Remove all packaging materials from the appliance. Please dispose of packing materials properly. Do not allow children to play with packing materials.

Before using this appliance, the transport bolts must be removed from the back.

1. Loosen the four transport bolts using a wrench and remove them.

2. Cover the holes with the provided transport hole plugs.

3. The transport bolts secure the inner tub of the appliance during transportation. Keep the transport bolts for future use.

TRANSPORT FOAM

Ensure that the transport foam is removed from the under side of the appliance. This foam holds the motor and tub steady during transportation and must be removed before using the appliance.

If the foam does not come out all in one piece, put the appliance on its side and ensure that all foam is removed from the inside of the appliance before using it for the ﬁ rst time.

LEVEL THE APPLIANCE

There is are four adjustable feet on the four corners of the appliance. If the appliance is not level, follow these instructions.

1. Loosen the lock nut securing the adjustable feet.

2. Turn the feet until the appliance is level.

3. Tighten the lock nuts to ensure the feet stay secure.

INSTALLATION INSTRUCTIONS

INLET HOSE CONNECTION

This appliance can be connected using one hose or two, depending on how many connections are available at the water supply.

If only one faucet is available, use the cold water connection on the back of the appliance. If two faucets are available, then both water connections can be used.

First, connect the provided inlet hoses to the back of the appliance. The hot water connection is on the left and the cold water connection is on the right.

DRAIN HOSE INSTALLATION

The drain hose will arrive pre-attached to the appliance. When running the drain hose toward a sink, standpipe or drain, ensure that there are no bends in the hose as this can cause a blockage and impede the drain function.

Standpipe drain system

A standpipe drain requires a minimum diameter of 2” (5 cm). The capacity must be at least 17 gallons (64 liters) per minute. The top of the standpipe must be at least 60 cm high and no higher than 100 cm from the bottom of the washer.

WATER SUPPLY

Connect the inlet hoses to the water supply faucets. Tighten the connections with a wrench.

Turn on the water supply before using the appliance and ensure that there are no leaks at any water connections.

Laundry tub drain system

The laundry tub must have a minimum capacity of 20 gallons (76 liters). The top of the laundry tub must be at least 60 cm above the ﬂ oor.

Floor drain system

The ﬂ oor drain system requires a siphon break that must be purchased separately. The siphon break must be a minimum of 28” (71 cm) from the bottom of the washer.

OPERATING INSTRUCTIONS

CONTROL PANEL

Press 3 sec. to set My Cycle

Press 3 sec.

Extra Rinse

Press 3 sec.

1. Display panel: displays the current program and

status.

2. Function setting: shows the current function

setting.

3. Program button: used to select the desired

program.

AVAILABLE PROGRAMS My Cycle: used to set and remember a favourite

cycle. Set the desired favourite program and then press and hold Spin 3sec to remember it. Press this button at any time to start the set favourite cycle. The default favourite cycle is Perm Press.

Quick Wash: Extra short program for lightly soiled items.

Delicates: for delicate washable materials like silk, satin or synthetic.

Wool: for wool washable materials. Check the label to ensure it says “machine wash” and choose the wash temperature as per the clothing label.

DrySoilSpinTe mp .DelayTime Save

Time Save

Normal/Cotton

Perm Press

Heavy Duty

Bulky/Large

Sports Wear

Spin Only

Rinse & Spin

Tub Clean

Press 3 sec.

add a garment

My Cycle

Quick Wash

Delicates

Wool

Baby Wear

Sanitary

Auto Dry

Timed Dry

4. Power button: used to turn the appliance on or off.

5. Start/Pause button: used to start a new program or pause a program already in progress.

AVAILABLE PROGRAMS Normal/Cotton: use for hard wearing and heat

resistant textiles made of cotton or linen.

Perm Press: use for normal load of laundry. Heavy Duty: use for heavy loads such as towels or

jeans. Bulky/Large: use for bulky or large items such as

blankets.

Sports Wear: use for washing active wear. Spin Only: use to add an extra spin cycle to the

program.

Baby Wear: used for baby clothing. Sanitary: a high temperature wash suitable for

difﬁ cult to wash clothes. Auto Dry: use to allow the appliance to set the dry

time based on the remaining moisture in the wash load.

Timed Dry: use to set a speciﬁ c dry time.

Rinse & Spin: use to add an extra rinse & spin cycle

to the program. Tub Clean: used to clean the inside of the appliance.

It applies high temperature sterilization to clean the drum of the washing machine. Do not add any clothing to this cycle, only vinegar or bleach. Use whenever necessary.

OPERATING INSTRUCTIONS

WASH AND DRY CYCLE TABLE

The parameters outlined in this table are for reference purposes only. Actual cycle times and temperatures can vary.

Normal/Cotton is the standard wash program and is suitable to clean most normally soiled items. It is the most efﬁ cient program in terms of water and energy usage.

Program Wash / Dry Load (kg) Temperature (°C) Time (hours) Spin Speed

Normal / Cotton 12 / 6 Warm 1:04 / 2:36 Medium Perm Press 6 Warm 1:35 Low Heavy Duty 12 / 6 Hot 1:04 / 2:36 Medium Bulky / Large 6 Warm 2:18 Medium Sport Wear 6 Warm 2:08 Medium Spin Only 12 N/A 0:12 High Rinse & Spin 12 N/A 0:20 High Tub Clean N/A Hot 1:58 N/A Timed Dry 0.5 / 1.0 / 2.5 N/A 1:28 Highest Auto Dry 8 N/A 4:18 Highest Sanitary 6 Hot 3:09 Medium Baby Wear 12 Eco 1:39 Medium Wool 2 Warm 1:37 Low Delicates 2.5 Eco 1:00 Low Quick Wash 2 Cold 0:20 Medium

Important: Do not attempt to dry a full load of laundry. A half load is the maximum for all dry cycles.

Note: The default display time is only the wash time. The drying time will display when a drying cycle is

chosen.

OPERATING INSTRUCTIONS

DETERGENT

This appliance is designed for high efﬁ ciency powder detergent. It is recommended to use 1/4 to 1/2 of the amount of detergent recommended by the detergent manufacturer. Remember to reduce the amount of detergent if the load is small or lightly soiled or if the water supply is very soft water.

There are three compartments in the detergent dispenser on the front of the appliance.

1. Main detergent compartment.

• Never exceed the manufacturer’s recommendations when adding detergent.

• Powder or liquid detergent can be used.

2. Fabric softener compartment.

• This compartment holds liquid fabric softener that will be dispensed automatically during the ﬁ nal rinse cycle.

• Do not exceed the maximum ﬁ ll line.

• Adding fabric softener is optional.

FUNCTION INSTRUCTION

Prior to starting the washing machine, check the following:

• The drain hose is in the correct position.

• There are no leaks in the inlet hoses when the faucets are turned on.

• The power cord is properly plugged into a three prong grounded outlet.

• All coins and loose items have been removed from clothing.

• Place clothing into the washing machine. Drop items loosely into the tub. Do not pack items tightly. Items must be able to move freely through the wash water for best cleaning results.

• Follow the instructions to set the desired wash program.

3. Pre-wash detergent compartment.

• Do not use more than 1/2 of the amount that is put into the main detergent compartment.

• Adding pre-wash detergent is optional and should only be used for heavily soiled loads.

• Add the desired amount of detergent.

• Close the door and press the start/pause button to begin the desired program.

• A wash program can be paused once it is in operation by pressing the start/pause button.

• The appliance will not operate if the lid is open.

• When a program is ﬁ nished, an alarm will sound.

• During the drying cycle, water removed from the wash load will be drained through the drain hose. Ensure that the drain hose remains in place during the drying cycle.

OPERATING INSTRUCTIONS

TIME SAVE FUNCTION

This function can decrease washing time.

Note: The time save function can be used on the following cycles: normal/cotton, perm press, heavy duty, bulky/large and sports wear.

CHILD LOCK FUNCTION

The child lock will lock the control panel so that options cannot be chosen or changed by accident.

Press and hold the function and select buttons at the same time for 3 seconds to engage the child lock.

Repeat this procedure to disengage the child lock.

ADDING AN ITEM

It is possible to add a forgotten item to the appliance when a wash program is already running.

To add a forgotten item:

1. Press and hold the start/pause button for 3 seconds to pause the current program.

2. Wait until the drum stops rotating, the water level is below the bottom of the door and the door is unlocked.

3. Add the forgotten item and close the door.

4. Press the start/pause button to resume functioning.

Note: Do not add an item when the water level is higher than the bottom of the door as this can cause water to leak out of the appliance.

TIME DELAY FUNCTION

The time delay function can be used to set the appliance to run at a later time.

To set the time delay function:

1. Select the desired wash and dry program.

2. Press the delay button repeatedly to choose the amount of time before the appliance will run the chosen cycle.

3. Press the start/pause button to conﬁ rm the selections. The appliance will count down the delay time and will begin the chosen program when the time runs out.

Note: If power to the appliance is lost during the time delay period, the appliance will remember the program when power is restored and will continue the count down.

Caution: The inside of the appliance may be hot. Use caution when adding a forgotten item to a wash program.

EMERGENCY DOOR RELEASE

In case of a power failure or other circumstances where the door cannot be opened, there is an emergency door release on the rear of the appliance. Open the ﬁ lter door and pull down on the emergency cord to open the door.

CARE & MAINTENANCE

CLEANING

Before performing any cleaning or maintenance, ensure that the water inlet hose has been disconnected and that the power cord has been unplugged.

Clean the outside of the appliance with a warm, damp cloth. Avoid using detergents or chemicals as this can damage or discolor the cabinet.

DETERGENT TRAY

The detergent dispenser may occasionally need to be cleaned of accumulated detergent.

1. Press down at the indicated location and pull the dispenser outward.

2. Lift the slip and remove the softener cover. Wash the dispenser with warm water.

3. Replace the softener cover and replace the dispenser in the appliance.

FAUCET FILTER

There is a ﬁ lter inside the inlet hose that may need to be cleaned of accumulated debris or hard water scale. Ensure the water supply is turned off before cleaning. Remove the inlet hose from the faucet and rinse with water.

DRAIN PUMP FILTER

The drain pump ﬁ lter on the rear of the appliance should be periodically cleaned of any accumulated debris.

1. Open the drain cover.

2. Rotate 90° and pull out the lower drain hose.

3. Drain any accumulated water in a drain or vessel.

4. Open the ﬁ lter by turning it clockwise.

5. Remove any debris and rinse the ﬁ lter with water.

6. Replace the ﬁ lter and close the drain cover.

TROUBLESHOOTING

Danby Consumer Care: 1-800-263-2629

Hours of operation:

Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time Friday 8:30 am - 4:00 pm Eastern Standard Time

Information in this manual is subject to change without notice.

PROBLEM POSSIBLE CAUSE

Washer does not operate • Not plugged in.

• The circuit breaker tripped or a blown fuse.

• The door is not closed.

• The water source is not turned on.

No water or insufﬁ cient water supply • The water source is not turned on.

• The water inlet hose is bent.

• The ﬁ lter screen in the water inlet is clogged.

The washing machine does not drain • The drain hose is bent.

• There is a problem with the drain pump.

Washing machine vibrates or is too noisy • The washer is not level.

• The washing machine is touching another object.

• The laundry load is not balanced.

Washing machine does not spin • The door is not closed.

• The washer is not level.

Water ﬁ lling and draining at the same time

Cabinet leaking from bottom • Tub is overloaded

Abnormal noise • Ensure the transport bolts have been removed

• Ensure drain hose is elevated 0.7 m to 1.2 m off the ﬂ oor; if the drain hose is too low it can cause water to siphon out of the appliance as it ﬁ lls

• Water level is too high for the amount of washing

• Ensure the appliance is level

ERROR CODES

E30 - Door is not closed properly E10 - Water pressure is too low or drain pump installed incorrectly E21 - Water is not draining correctly E12 - Water overﬂ ow EXX - Other error

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