Danby DWM045WDB Owners Manual

WASHING MACHINE

Owner’s Manual..............................1 - 11

OWNER’S MANUAL
MANUEL DU PROPRIÉTAIRE
MANUAL DEL PROPIETARIO

MACHINE À LAVER

Manuel du propriétaire..................12 - 22

LAVADORA DE ROPA

Manual del propietario..................23 - 33

MODEL • MODÈLE • MODELO

DWM045WDB

DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9

DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840

2017.08.29

Welcome

Welcome to the Danby family. We are proud of our quality products and we believe in
dependable service. We suggest that you read this owner’s manual before plugging in your new
appliance as it contains important operation information, safety information, troubleshooting and
maintenance tips to ensure the reliability and longevity of your appliance.

Visit www.Danby.com to access self service tools, FAQs and much more. For additional assistance
call 1-800-263-2629.

Note the information below; you will need this information to obtain service under warranty.
You must provide the original purchase receipt to validate your warranty and receive service.

Model Number: _________________________________________________

Serial Number: _________________________________________________

Date of Purchase: _______________________________________________

Need Help?

Before you call for service, here are a few things you can do to help us serve you better.

Read this owner’s manual:

It contains instructions to help you use and maintain your appliance properly.

If you receive a damaged appliance:

Immediately contact the retailer or builder that sold you the appliance.

Save time and money:

Check the troubleshooting section at the end of this manual before calling. This section
will help you solve common problems that may occur.

1-800-26- Danby

(1-800-263-2629)

1

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fi re, electric shock

or injury to persons when using this appliance,
follow basic safety precautions, including the
following:

• Do not wash articles that have been previously
cleaned in, washed in, soaked in or spotted
with gasoline, dry-cleaning solvents or other
fl ammable or explosive substances as they give
off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents or
other fl ammable or explosive substances to the
wash water. These substances as they give off
vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may
be produced in a hot water system that has not
been used for 2 weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, turn on all hot
water faucets and let the water fl ow for several
minutes before using the washing machine. This
will release any accumulated hydrogen gas.
Do not smoke or use an open fl ame during this
process.

• Do not reach into the appliance if the tub or
agitator is moving.

• Do not install or store this appliance where it will
be exposed to the weather.

• Do not tamper with the controls.

• Do not repair or replace any part of the
appliance or attempt any servicing unless
specifi cally recommended in the user
maintenance instructions or in published user
repair instructions that you understand and have
the skills to carry out.

• Do not operate the appliance when the water
pressure is lower than 7 PSI or higher than

0.5MPa to avoid damage to the inlet system.

GROUNDING INSTRUCTIONS

This appliance must be grounded. Grounding
reduces the risk of electrical shock by providing an
escape wire for the electrical current.

This appliance has a cord that has a grounding
wire with a 3-prong plug. The power cord must be
plugged into an outlet that is properly grounded.
If the outlet is a 2-prong wall outlet, it must be
replaced with a properly grounded 3-prong wall
outlet. The serial rating plate indicates the voltage
and frequency the appliance is designed for.

WARNING - Improper use of the grounding
plug can result in a risk of electric shock.
Consult a qualifi ed electrician or service agent
if the grounding instructions are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.

Do not connect your appliance to extension
cords or together with another appliance in the
same wall outlet. Do not splice the power cord.

Do not under any circumstances cut or remove the
third ground prong from the power cord. Do not
use extension cords or ungrounded (two prongs)
adapters.

If the power supply cord is damaged, it must be
replaced by the manufacturer, its service agent or
similar qualifi ed person in order to avoid hazard.

Any questions concerning power or grounding
should be directed toward a certifi ed electrician.

DANGER: Risk of child entrapment. Children must
be supervised around this appliance. Ensure that the
lid is removed before discarding this appliance.

This appliance is not intended for use by persons
(including children) whose physical, sensory or
mental capabilities may be different or reduced,
or who lack experience or knowledge, unless such
persons receive supervision or training to operate
the appliance by a person responsible for their
safety.

SAVE THESE INSTRUCTIONS!

2

INSTALLATION INSTRUCTIONS

LOCATION

• Two people should be used when moving the
appliance.

• Remove interior and exterior packaging prior
to installation. Remove the shipping brace and
save it to prevent damage to washer components
whenever washer is moved or transported to
a new location. The shipping brace is a small
plastic brace that is adhered to the packing
Styrofoam.

• Wipe the outside of the appliance with a soft,
dry cloth and the inside with a lukewarm wet
cloth. Do not spray the appliance with water.

• Place the appliance on a level fl oor that is strong
enough to support it when it is fully loaded,
in a room that has convenient access to a
water supply and drain, has low moisture and
humidity and does not freeze in winter.

• Do not place the appliance on carpeted fl ooring
as this can block the lower ventilation openings.

FEATURES

1. Detergent Case

2. Filter Assembly

3. Agitator

4. Control Panel

5. Noise Proof Plate

6. Adjustable Foot

7. Drain Hose

8. Power Supply Cord

9. Inlet Hoses

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3

4

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9

• Keep the appliance away from heat sources and
out of direct sunlight. Excessive heat or sunlight
can deform or discolour the appliance.

• This appliance is intended for household use
only. It is not designed for outside installation,
including anywhere that is not temperature
controlled (garages, porches, vehicles, etc.).

• This appliance is 54.5 cm (21.5 inches)
wide by 89 cm (35.1 inches) high by 55 cm
(21.7 inches) deep. Make sure that you leave
the minimum amount of space between the
appliance and all surrounding walls and vents.

• Allow 12.7 cm (5 inches) of space between the
back, sides and top of the appliance and all
adjacent walls.

• This appliance is intended for free-standing
installation only and is not intended to be
built into a cabinet or counter. Building in this
appliance can cause it to malfunction.

• Do not use excessively hot water in the
appliance, 50°C (122°F) or more. Plastic parts
and clothing may be deformed or damaged.

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7

5

6

LEVELING INSTRUCTIONS

It is important that the appliance is level to help
avoid unbalanced loads and excessive noise.

1. Turn the leveling foot counter-clockwise until
the top of the foot is touching the bottom of the
cabinet.

2. Slowly turn the leveling foot clockwise until the
appliance is level.

Note: This appliance includes one adjustable foot
on the front and three solid feet.

Four rollers are provided to aid in moving the
appliance from place to place. To install the rollers,
place them in the holes on the bottom of the
appliance and push inwards until they click into
place.

3

INSTALLATION INSTRUCTIONS

ACCESSORIES AND PREPARATION

You will need the following tools to install the
washer:

• Wrench

• Pliers

• Screwdriver

Ensure that all provided accessories are present
and accounted for:

1. Two inlet hoses

2. One noise proof plate and screws

3. One Quick Connect assembly

4. One faucet adapter with one thin washer and
one thick washer

1

NOISE PROOF PLATE INSTALLATION

The noise proof plate will help to muffl e excessive
noise from the appliance during agitation. Follow
the steps below to install the noise proof plate.

1. Remove the noise proof plate from the
packaging. It will be shipped on top of the
appliance at the top of the box.

2. Insert the noise proof plate into the opening at
the base of the appliance.

3. Lay the appliance on its back and secure the
noise proof plate with the two screws provided.

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3

4

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3

4

INSTALLATION INSTRUCTIONS

WATER SUPPLY

Water can be supplied to the appliance in two
different ways, either through the Quick Connect
assembly or through direct hose connection,
depending on what water hook ups are available
to use. Water supply faucets must fi t standard 3/4
inch (19.05 mm) female garden hose couplings.
Do not use slip-on or clamp-on connections as the
water pressure may cause them to leak.

Using the Quick Connect Assembly

The Quick Connect assembly can be used to provide
water to the appliance when only one faucet is
available. For a single line installation, the Quick
Connect should be connected to the cold water
faucet and the inlet hose should be connected to the
cold water inlet on the back of the appliance.

A breakdown of the Quick Connect assembly is
below.

Connecting the Quick Connect Assembly to the
Water Supply

Pull down on the locking collar and pull up on the
faucet adapter to remove the adapter from the
assembly.

Remove the aerator from the faucet before attaching
the faucet adapter.

If the water supply faucet is female threaded, (left
image below), use both the thick and thin washers
in the connection.

If the water supply faucet is male threaded,
(right image below), use the thick washer in the
connection.

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2

3

4

1. Faucet Adapter

2. Locking Collar

3. Inlet Hose Connection

4. Drain Hose Connection

5. Pressure Release Valve

6. Quick Connect Assembly

6

Turn on the faucet to check for leaks at the
connection before continuing. If leaks are present,
it may be necessary to wrap the faucet adapter or
the faucet with Tefl on tape before connecting the
adapter to the faucet.

5

Pull down on the locking collar and push the Quick
Connect assembly onto the bottom of the faucet
adapter. Release the locking collar to attach the
Quick Connect to the faucet.

Note: The drain hose connection on the Quick
Connect assembly is only for use with counter top
dishwashers. When using the Quick Connect with a
portable dishwasher or washing machine, leave the
cap in place, this connection is not necessary.

5

INSTALLATION INSTRUCTIONS

Attach the water inlet hose to the inlet hose
connection on the Quick Connect assembly by
turning the connecting nut. Ensure that there is a
rubber gasket in the connection to prevent leaks.
Leave the cap in place on the lower drain hose
connection on the Quick Connect assembly as it is
not necessary for this appliance.

Attach the other end of the water inlet hose to the
cold water connection on the back of the appliance.
Leave the cap in place on the hot water connection
and ensure that there is a rubber gasket in both
connections to prevent leaks.

Using a Direct Hose Connection

If there are both hot and cold water faucets
available, this appliance can be directly connected
to the water supply using the steps below.

Connect both provided inlet hoses to the hot and
cold faucets. Ensure that there is a rubber gasket in
both connections to avoid leaks.

Attach the other ends of the water inlet hoses to
the hot and cold water connections on the back of
the appliance. Ensure that the cold water faucet
is connected to the cold water inlet and that the
hot water faucet is connected to the hot water
inlet and that there are rubber gaskets inside both
connections to avoid leaks.

Important: After a wash program is complete, press
the pressure release valve to release any water in
the inlet hose before removing the Quick Connect
from the faucet.

DRAIN HOSE INSTALLATION

The drain hose will arrive pre-attached to the
appliance. During operation of the appliance, the
drain hose should be directed toward a sink or
drain to catch the discarded water as it exits the
appliance.

When running the drain hose to a drain, ensure that
there are no bends in the hose as this can cause a
blockage and impede the drain function.

The drain hose can be directed upward toward a
sink or bucket but ensure that the hose does not rise
more than 120 cm (47.3 in) from the ground as this
can impact the drain function.

6

OPERATING INSTRUCTIONS

CONTROL PANEL

1. Water level button

• Press this button to choose the desired water
level. The indicator light will illuminate the
numbers between 1 and 5.

2. Water supply button

• Press this button to choose the desired water
temperature. The indicator light will illuminate
HOT, WARM or COLD.

3. Program/Delay button

• Press this button to select the desired program.

• Use this button to set the desired delayed start
time.

4. Start/Pause button

• Press this button to start a chosen program.

FUNCTION INSTRUCTION

Prior to starting the washing machine, check that:

• The drain hose is in the correct position.

• There are no leaks in the inlet hose when the
faucet is turned on.

• The power cord is properly plugged into a three
prong grounded outlet.

• That all coins and loose items have been
removed from clothing.

• Place clothing into the washing machine and
add the desired amount of detergent.

DETERGENT

The amount of detergent required will vary based
on the amount of laundry being added to the
appliance.

• Press this button during operation to pause a
program.

• Press this button to restart a program that has
been paused.

5. Power button

• Press this button to turn the appliance on or
off.

Consult the below table for information on detergent
amounts to use based on the chosen water level.

Water Level Detergent (grams)

1 16-20
2 25-28
3 31-36
4 39-42
5 47-50

If using a fabric softener, it should be added to the
program during the last rinse. Do not open the lid
while the cycle is spinning or the softener will be
introduced at the wrong time in the cycle.

Consult the table below for information on fabric
softener amounts to use based on the chosen water
level.

Water

Level

Softener (Normal

- Grams)

Softener

(Concentrated -

Grams)

114 5
220 7
325 10
430 13
536 16

7

OPERATING INSTRUCTIONS

PROGRAM SELECTION

Press the Program/Delay button repeatedly to
choose the desired program.

Consult the table below for information on program
times.

Note: Program times can vary based on the amount
of clothing in the washing machine and the water
pressure going into the inlet hose.

Program

Code

01 Auto Wash 29 minutes
02 Normal 35 minutes
03 Heavy 41 minutes
04 Quick 15 minutes
05 Soak 61 minutes
06 Delicate 41 minutes
07 Wash Only 14 minutes
08 Rinse and Spin 27 minutes
09 Spin Only 9 minutes
10 Super Spin 32 minutes
11 No Spin 32 minutes

Cycle Name Max Cycle

Duration

DELAY FUNCTION

Choose a program by pressing the Program/Delay
button. Press the Start/Pause button. The appliance
will chime for 3 seconds. While the appliance is
chiming, keep pressing the Program/Delay button
until the desired delay time is displayed.

For example, to delay the program for 5 hours,
press the Program/Delay button until the display
shows “05.”

MUTE FUNCTION

To mute all sounds from the appliance, press the
Power button and the display will show “00,” press
and hold the Start/Pause button for 1-2 seconds to
activate the mute function. To deactivate the mute
function, press the Start/Pause button.

AUTOMATIC POWER OFF FUNCTION

If the washing machine is turned on and no
program is selected within 10 minutes, the
appliance will automatically power off to conserve
energy.

• Press the Water Level button to choose the size

of wash load that will be completed.

• Press the Water Supply button to choose the

desired water temperature.

• Close the lid and press the Start/Pause button to

begin the desired program.

• A program can be paused once it is in

operation by pressing the Start/Pause button.

• If the load is unbalanced, and the safety switch
is triggered during spinning, the machine will
automatically refi ll with water to adjust the
balance.

• The appliance will not operate if the lid is open.

• When a program is fi nished, an alarm will
sound.

• To reduce the risk of electric shock and water
leaking, disconnect the water inlet hose and the
power cord when the appliance is not in use.

Once a wash program is complete, a buzzer will
sound six times to alert that the program is fi nished
and the appliance will automatically power off to
conserve energy.

8

CARE & MAINTENANCE

CLEANING

Before performing any cleaning or maintenance,
ensure that the water inlet hose has been
disconnected and that the power cord has been
unplugged.

Clean the outside of the appliance with a warm,
damp cloth. Avoid using detergents or chemicals as
this can damage or discolor the cabinet.

LINT FILTER

The lint fi lter should be cleaned after each program.

1. Remove the lint fi lter from the inner tub of the
appliance.

2. Open the lint fi lter and remove any lint that has
accumulated.

3. The lint fi lter can be rinsed under cold water to
remove any lint build up. Do not use detergents
or chemicals on the lint fi lter.

4. Ensure that the lint fi lter is replaced in the
appliance before beginning a new program.

WATER INLET

The water inlet may require periodic cleaning to
remove debris or hard water build up.

1. Ensure the water inlet hose has been
disconnected from the appliance.

2. Remove the fi lter screen from the inlet valve and
remove any debris or hard water build up. The
fi lter screen can be rinsed under cold water to
remove any build up.

3. Ensure that the fi lter screen is replaced in the
water inlet valve before reattached the water
inlet hose.

VINEGAR RINSE

A rinse of vinegar and water can be run through the
washing machine to remove any stains on the inner
tub or any lingering odors.

Place 1/2 cup of vinegar in the washing machine
and choose the highest water level. Allow the
appliance to run a full Wash & Rinse & Spin
program with no laundry to remove stains and
odors.

9

TROUBLESHOOTING

Danby Consumer Care: 1-800-263-2629

Hours of operation:

Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time

Information in this manual is subject to change without notice.

PROBLEM POSSIBLE CAUSE

Washer does not operate • Not plugged in.

• The circuit breaker tripped or a blown fuse.

• The lid is not closed.

• The water source is not turned on.

No water or insuffi cient water supply • The water source is not turned on.

• The water inlet hose is bent.

• The fi lter screen in the water inlet is clogged.

The washing machine does not drain • The drain hose is bent.

• There is a problem with the drain pump.

Washing machine vibrates or is too noisy • The washer is not level.

• The washing machine is touching another object.

• The laundry load is not balanced.

Washing machine does not spin • The lid is not closed.

• The washer is not level.

Water fi lling and draining at the same
time

Cabinet leaking from bottom • Tub is overloaded

ERROR CODES

E1 - No water fl ow

• Check that the water source is turned on.

• Check the water pressure.

• Check that the water inlet fi lter screen is clean.

E2 - Lid is open

• Check that the lid is completely closed.

E3 - Load is unbalanced

• Ensure that the laundry load is balanced.

E4 - Appliance failed to fi ll with water

• Check that the water source is turned on.

• Check the water pressure.

• Check that the water inlet fi lter screen is clean.

• Ensure drain hose is elevated 0.7 mm to 1.2 mm off the
fl oor; if the drain hose is too low it can cause water to
siphon out of the appliance as it fi lls

• Water level is too high for the amount of washing

E3 - SPIN CYCLE ADJUSTMENT

If the laundry load is uneven during the spin cycle,
a safety feature will activate that will stop the spin
program and revert back to a rinse. The tub will fi ll
with water in an attempt to balance the load. Once
the tub is balance, the spin cycle will resume.

This function will activate twice. If the load remains
unbalanced, the appliance will stop functioning, an
alarm will sound and the error code E3 will display
on the control panel.

E0 - System error

• Disconnect both the water inlet hose and
the power cord and call a service repair
technician.

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