Bose Soundbar 300 operation manual

SMART SOUNDBAR 300

IMPORTANT SAFETY INSTRUCTIONS

Please read and keep all safety, security,­ and use instructions.

Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance

Important Safety Instructions

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with a dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ­amplifiers) that produce heat.

9.Only use attachments/accessories specified by the manufacturer.

10. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

11.Unplug this apparatus during lightning storms or when unused for long periods of time.

12.Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the ­apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNINGS/CAUTIONS

This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock.

This symbol on the product means there are important operating and maintenance instructions in this guide.

Do not ingest battery, chemical burn hazard. The remote control supplied with this product contains a coin/ button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the remote control and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. To avoid risk of explosion, fire or chemical burn, use caution in replacing the battery and replace only with an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. Properly and promptly dispose of used batteries. Do not recharge, disassemble, heat above 212° F (100° C) or incinerate.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

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IMPORTANT SAFETY INSTRUCTIONS

•To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.

•Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product.

•Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.

•Do NOT make unauthorized alterations to this product.

•Do NOT use a power inverter with this product.

•The speaker wire and interconnect cables included with this system are not approved for in-wall installation­. Please check your local building codes for the correct type of wire and cable required for in-wall installation.

•Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

2000m

Use at altitude less than 2000 meters only.

•Only use the following hardware to mount this product: Bose Soundbar Wall Bracket

•Do not mount on surfaces that are not sturdy, or that have hazards concealed behind them, such as electrical wiring or plumbing. If you are not sure about installing the bracket, contact a qualified professional installer. Ensure the bracket is installed according to local building codes.

•Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.

•Do not place or install the bracket or product near any heat sources, such as fireplaces, radiators, heat registers or other apparatus (including amplifiers) that produce heat.

•The product label is located on the back of the soundbar.

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REGULATORY INFORMATION

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation­

is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body.

This device for operation in the band 5150 – 5250 MHz is only for indoor use to reduce the potential for harmful interference to other co-channel mobile satellite systems.

CAN ICES-3(B)/NMB-3(B)

The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU) No. 801/2013.

Required Power State Information		Power Modes
	Standby		Networked Standby
Power consumption in specified power mode, at 230V/50Hz input	< 0.5 W		Wi-Fi®, Bluetooth® < 2.0 W
Time after which equipment is automatically switched into mode	< 2.5 hours		2 20 minutes
Power consumption in networked standby if all wired network	N/A		< 2.0 W
ports are connected and all wireless network ports are activated, at
230V/50Hz input
	Wi-Fi®: Deactivate by pressing and holding the Mute
	button and Bluetooth® button on the remote until the light
	bar on the soundbar pulses white twice then fades to black.
Network port deactivation/activation procedures. Deactivating all	Repeat to reactivate.
networks will enable standby mode.	Bluetooth®: Deactivate by clearing the pairing list by
	pressing and holding the Bluetooth® button on the remote
	for 10 seconds. Activate by pairing with a
	Bluetooth® source.

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REGULATORY INFORMATION

For Europe:

Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz. Maximum transmit power less than 20 dBm EIRP.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member States listed in the table.

BE	DK	IE	UK	FR	CY	SK	HU	AT	SE
BG	DE	PT	EL	HR	LV	LT	MT	PL
CZ	EE	FI	ES	IT	RO	LU	NL	SI

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Management Regulation for Low-power Radio-frequency Devices

Article XII

According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV

The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.

Please dispose of used batteries properly, following local regulations. Do not incinerate.

China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or Elements

				Toxic or Hazardous Substances and Elements
		Lead	Mercury	Cadmium	Hexavalent	Polybrominated	Polybrominated
	Part Name					Biphenyl	diphenylether
		(Pb)	(Hg)	(Cd)	(CR(VI))
						(PBB)	(PBDE)
	PCBs	X	O	O	O	O	O
	Metal Parts	X	O	O	O	O	O
	Plastic Parts	O	O	O	O	O	O
	Speakers	X	O	O	O	O	O
	Cables	X	O	O	O	O	O
	This table is prepared in accordance with the provisions of SJ/T 11364.

O:Indicates that this toxic or hazardous substance contained in all of the ­homogeneous materials for this part is below the limit requirement of GB/T 26572.

X:Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

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REGULATORY INFORMATION

Taiwan Restriction of Hazardous Substances Table

Equipment name: Powered Speaker, Type designation: 432552

				Restricted substances and its chemical symbols
	Unit	Lead			Hexavalent	Polybrominated	Polybrominated
			Mercury (Hg)	Cadmium (Cd)			diphenyl ethers
		(Pb)			chromium (Cr+6)	biphenyls (PBB)
							(PBDE)
	PCBs	-	○	○	○	○	○
	Metal Parts	-	○	○	○	○	○
	Plastic Parts	○	○	○	○	○	○
	Speakers	-	○	○	○	○	○
	Cables	-	○	○	○	○	○

Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 2: The “−” indicates that the restricted substance corresponds to the exemption.

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “0” is 2010 or 2020.

China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North ­Riying Road, China (Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands

Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: [phone]

Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: [phone]

Input Rating: 100-240V 1 50/60Hz, 100W

The CMIIT ID is located on the product label on the back of the soundbar.

California: Contains lithium ion battery with Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate

Please complete and retain for your records

The serial and model numbers are located on the back of the soundbar.

Serial number: _____________________________________________________________________

Model number: ____________________________________________________________________

Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register

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LEGAL INFORMATION

Security Information

This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.

Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its affiliates.

Apple, the Apple logo, AirPlay, and Apple Music are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology­ identified in the badge and has been certified by the developer to meet Apple performance standards.

The Bluetooth® word mark and logos are ­registered ­trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

Google and Google Play are trademarks of Google LLC.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.

This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft.

Pandora is a trademark or registered trademark of Pandora Media, Inc. used with permission.

This product incorporates Spotify software which is subject to third-party licenses found here: www.spotify.com/connect/third-party-licenses

Spotify is a registered trademark of Spotify AB.

Designed with UEI Technology™. Under License from Universal Electronics, Inc. © UEI 2000-2020 Wi-Fi is a registered trademark of Wi-Fi Alliance®.

Acoustimass, Bose, Bose Bass Module, Bose Music, Bose Noise Cancelling Headphones, Bose Smart Soundbar, Bose Soundbar Wall Bracket, Bose Surround Speakers, SimpleSync, SoundLink, SoundLink Revolve, Virtually Invisible, and Voice4Video are trademarks of Bose Corporation.

Bose Corporation Headquarters: 1-877-230-5639

©2020 Bose Corporation. No part of this work may be reproduced, modified, distributed, or ­otherwise used without prior written permission.

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LICENSE DISCLOSURES

To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Soundbar 300 product:

1.On the remote, press and hold the Play/Pause button F and Volume up button H for 5 seconds.

2.Connect a micro-USB cable to the SERVICE port on the back of the soundbar.

3.Connect the other end of the cable to a computer.

4.On the computer, enter http://203.0.113.1/opensource in a browser window to display the EULA and license disclosure.

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CONTENTS
WHAT’S IN THE BOX
Contents..............................................................................................................................	12
SOUNDBAR PLACEMENT
Recommendations..........................................................................................................	13
Wall mount the soundbar.............................................................................................	14
Adjust audio for wall mounting.........................................................................	14
POWER
Connect the soundbar to power...............................................................................	15
Network standby.............................................................................................................	15
BOSE MUSIC APP SETUP
Download the Bose Music app..................................................................................	16
EXISTING BOSE MUSIC APP USERS
Add the soundbar to an existing account.............................................................	17
Connect to a different Wi-Fi® network...................................................................	17
SOUNDBAR CONTROLS
Remote functions............................................................................................................	18
Power on/off.............................................................................................................	19
Sources........................................................................................................................	20
Media playback and volume...............................................................................	21
Voice assistant controls................................................................................................	22
Adjust the bass.................................................................................................................	22
Dialogue mode.................................................................................................................	22
Program a third-party remote....................................................................................	23

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CONTENTS
VOICE ASSISTANT
Voice assistant options.................................................................................................	24
Set up your voice assistant..........................................................................................	24
Access Google Assistant..............................................................................................	25
Use your voice..........................................................................................................	25
Use the soundbar controls..................................................................................	26
Play music with Google Assistant.............................................................................	27
Choose a default audio service.........................................................................	27
Access Amazon Alexa...................................................................................................	28
Use your voice..........................................................................................................	28
Use the soundbar controls..................................................................................	29
Control audio with Voice4Video...............................................................................	30
Set up Voice4Video................................................................................................	30
BLUETOOTH® CONNECTIONS
Connect a mobile device..............................................................................................	32
Disconnect a mobile device........................................................................................	33
Reconnect a mobile device.........................................................................................	33
Connect an additional mobile device......................................................................	34
Clear the soundbar device list....................................................................................	34
STREAM AUDIO WITH AIRPLAY
Stream audio from the Control Center...................................................................	35
Stream audio from an app...........................................................................................	35
SOUNDBAR STATUS
Wi-Fi status........................................................................................................................	36
Bluetooth status...............................................................................................................	36
Voice assistant status....................................................................................................	37
Microphone off light...............................................................................................	37
Media playback and volume status..........................................................................	38
Update and error status................................................................................................	38

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CONTENTS
ADVANCED FEATURES
Disable/enable Wi-Fi capability.................................................................................	39
CONNECT BOSE PRODUCTS
Compatible accessories................................................................................................	40
Connect a Bose SoundLink Bluetooth speaker or
Bose Noise Cancelling Headphones 700...............................................................	40
Benefits.......................................................................................................................	40
Compatible products.............................................................................................	40
Connect using the Bose Music app..................................................................	41
Reconnect a Bose SoundLink Bluetooth speaker or
Bose Noise Cancelling Headphones 700...............................................................	41
CARE AND MAINTENANCE
Update the soundbar.....................................................................................................	42
Replace the remote battery........................................................................................	42
Clean the soundbar........................................................................................................	44
Replacement parts and accessories........................................................................	44
Limited warranty..............................................................................................................	44
TROUBLESHOOTING
Try these solutions first.................................................................................................	45
Other solutions.................................................................................................................	45
Reset the soundbar........................................................................................................	53
APPENDIX: SETUP REFERENCE
Connection options........................................................................................................	54
Connect the soundbar to your TV............................................................................	55
Option 1: HDMI ARC (not provided)................................................................	55
Option 2: Optical.....................................................................................................	56
Check for sound .............................................................................................................	57

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WHAT’S IN THE BOX

CONTENTS

Confirm that the following parts are included:

Bose Smart Soundbar 300

Remote (battery included)	Power cord*
Optical cable

* May ship with multiple power cords. Use the power cord for your region.

NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/SB300

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SOUNDBAR PLACEMENT

RECOMMENDATIONS

•Place the soundbar outside of and away from metal cabinets, other audio/video components, and direct heat sources.

•Place the soundbar directly below (preferred) or above your TV with the grille facing into the room.

•Place the soundbar on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface. Vibration can cause the soundbar to move, particularly on smooth surfaces like marble, glass, or highly polished wood.

•If placing the soundbar on a shelf or TV stand, position the front of the soundbar as close as possible to the front edge of the shelf or stand for best sound quality.

•Keep the back side of the soundbar at least 0.4 in (1 cm) from any other surface. Blocking the port(s) on this side affects sound quality.

•Make sure there is an AC (mains) outlet nearby.

•To avoid wireless interference, keep other wireless equipment at least 1 – 3 ft (0.3 – 0.9 m) away from the soundbar.

•For best sound quality, don’t place the soundbar in an enclosed cabinet or diagonally in a corner.

•Don’t place any objects on top of the soundbar.

CAUTION: Do NOT place the soundbar on its front, back, or top when in use.

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Soundbar Placement

WALL MOUNT THE SOUNDBAR

You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer.

Visit: worldwide.Bose.com/Support/SB300

CAUTION: Do NOT use any other hardware to mount the soundbar.

Adjust audio for wall mounting

After you mount the soundbar, you must adjust audio for best sound quality.

On the remote, press and hold the Mute button A for 5 seconds until you hear a tone and the light bar pulses white twice.

NOTE: If you remove the soundbar from the wall, repeat to return the soundbar to default audio settings.

TIP: You can also adjust audio for wall mounting using the Bose Music app.

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POWER

CONNECT THE SOUNDBAR TO POWER

1.Connect the power cord to the POWER port on the back of the soundbar.

2.Plug the other end of the power cord into an AC (mains) outlet.

2

POWER

IR

BASS OPTICAL IN SERVICE

HDMI (ARC)

1

The soundbar powers on, and the light bar glows solid amber.

NETWORK STANDBY

The soundbar transitions to network standby when audio has stopped and you have not pressed any buttons for 20 minutes. To wake the soundbar from network standby:

•On the remote, press the Power button I, a source button (see page 20), or the Play/Pause button F (see page 18).

•Play or resume audio using your mobile device or using the Bose Music app.

•Talk to Google Assistant or Amazon Alexa.

NOTES: 

•To access your voice assistant in network standby, make sure the soundbar has been set up using the Bose Music app (see page 16) and the microphone is on

(see page 37).

•You can disable the standby timer using the Bose Music app. You can access this option from the Settings menu.

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BOSE MUSIC APP SETUP

The Bose Music app lets you set up and control the soundbar from any mobile ­device, such as a ­smartphone or tablet.

Using the app, you can stream music, set and change presets, add music services, ­explore internet radio stations, configure Google Assistant or Amazon Alexa, choose your voice prompt language, manage soundbar settings, and get new features.

NOTE: If you have already created a Bose Music account for another Bose product, add the soundbar to your existing account (see page 17).

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.

BOSE MUSIC

2. Follow the app instructions.

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EXISTING BOSE MUSIC APP USERS

ADD THE SOUNDBAR TO AN EXISTING ACCOUNT

1. Open the Bose Music app.

2. On the main screen, tap H.

3. Follow the app instructions.

CONNECT TO A DIFFERENT WI-FI NETWORK

Connect to a different network if your network name or password has changed ormif you want to change or add another network.

1.On the remote, press and hold the Mute button A and Bose Music app button until the light bar glows amber.

2.On your mobile device, open your Wi-Fi settings.

3.Select Bose Smart Soundbar 300.

4.Open the Bose Music app and follow the app instructions.

NOTE: If the app doesn’t prompt you to set up the soundbar, on the main screen, tap H to add your product.

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SOUNDBAR CONTROLS

The soundbar controls are located on the top of the soundbar and on the remote.

TIP: You can also control the soundbar using the Bose Music app.

REMOTE FUNCTIONS

Use the remote to control the soundbar, Bluetooth connections, and Bose Music app.

Power button (see page 19)

Volume up (see page 21)

Volume down (see page 21)

Mute (see page 21)

TV button (see page 20)

Bluetooth button (see page 20)

Bose Music app button (see page 20)

Play/Pause (see page 21)

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Soundbar Controls

Power on/off

On the remote, press the Power button I to power the soundbar on/off.

When powered on, the soundbar defaults to the last active source.

NOTES: 

•Wheng you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on.

•The first time the soundbar is powered on, the soundbar defaults to the TV source.

• You can still access your voice assistant when the soundbar is powered off.

TIP: You can also use Voice4Video to power the soundbar on/off (see page 30).

Auto-wake (optical connection only)

You can set the soundbar to power on whenever a sound signal is received.

To toggle between auto-wake and default power settings, on the remote, press and hold I for 5 seconds until you hear a tone and the light bar pulses white twice.

TIP: You can also enable/disable auto-wake using the Bose Music app. You can access this option from the Settings menu.

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Soundbar Controls

Sources

You canm control your TV, Bluetooth connections, and Bose Music app using your remote.

To select a source, press the appropriate button (TV O, Bluetooth l, or Bose Music app ) on the remote.

TIPS: 

•You can also use Voice4Video to select your Bluetooth source (see page 30).

•You can also use the Bose Music app to select a source.

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Soundbar Controls

Media playback and volume

	FUNCTION	WHAT TO DO
		Press F.
		NOTES:
	Play/Pause	• When audio is paused, the sides of the light bar glow
		solid white until audio resumes.
		• You can only play/pause audio when the Bose Music
		app or Bluetooth is your source.
	Skip forward	Double-press F.
	Skip backward	Triple-press F.
	Volume up	Press H.
		NOTE: To quickly increase the volume, press and hold H.
	Volume down	Press z.
		NOTE: To quickly decrease the volume, press and hold z.
		Press A.
	Mute/Unmute	When audio is muted, the left side of the light bar glows
		solid white until audio resumes.
		TIP: You can also press H to unmute audio.

TIP: You can also use Voice4Video to control media playback and volume for certain sources (see page 30).

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VOICE ASSISTANT CONTROLS

Soundbar Controls

You can use the Action button b and Microphone off button nto control Google Assistant (see page 26) or Amazon Alexa (see page 29).

Microphone off button			Action button

ADJUST THE BASS

To adjust the bass, use the Bose Music app.

DIALOGUE MODE

Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs, and podcasts by adjusting the audio balance of the soundbar.

To enable Dialogue mode, use the Bose Music app.

NOTE: When you enable Dialogue mode, it stays enabled for your current source even if you switch to another source or power off the soundbar.

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Soundbar Controls

PROGRAM A THIRD-PARTY REMOTE

You can program a third-party remote, such as your cable/satellite box remote, to control the soundbar. Refer to your third-party remote owner’s guide or website for instructions.

Once programmed, the third-party remote controls basic soundbar functions such as power on/off and volume.

NOTE: Not all third-party remotes are compatible with the soundbar. The remote must support IR (infrared) signals in order to control the soundbar.

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VOICE ASSISTANT

VOICE ASSISTANT OPTIONS

You can set the soundbar to quickly and easily access Google Assistant or Amazon Alexa.

NOTE: 

•You can’t set the soundbar to access Google Assistant and Amazon Alexa at the same time.

•Google Assistant and Amazon Alexa aren’t available in certain languages and countries.

	PROGRAMMING OPTIONS	HOW TO USE
	Google Assistant	Use your voice and/or the Action button b
		(see page 25).
	Amazon Alexa	Use your voice and/or the Action button b
		(see page 28).

SET UP YOUR VOICE ASSISTANT

Before you begin, make sure your mobile device and the soundbar are connected to the same Wi-Fi network.

To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu.

NOTES: 

•When setting up your voice assistant, make sure you use the same audio service­ account that you used in the Bose Music app.

•If you have multiple Bose Music products in your household, for a seamless voice assistant experience, Bose recommends one person use their Bose Music account and voice assistant account to set up the voice assistant for all Bose Music products.

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Voice AssisTANT

ACCESS GOOGLE ASSISTANT

Your soundbar with Google Assistant. You can easily enjoy music at home; you can play your favorite music, control volume, and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms, and control smart devices around your home – just by using your voice. Just start by saying

“Hey Google” or tap the Action button b to start a conversation with Google Assistant.

For more information about what Google Assistant can do, visit: https://support.google.com/assistant

NOTES: 

•Google Assistant isn’t available in certain languages and countries.

•For more information about playing music with Google Assistant, see page 27.

Use your voice

Start with “Hey Google,” then say:

THINGS TO TRY	EXAMPLES OF WHAT TO SAY
Enjoy entertainment	Play some music
Plan your day	Tell me about my day
Manage tasks	Wake me up at 7 a.m. tomorrow
Control your home	Dim the lights
Get answers	What’s the weather this weekend?

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Use the soundbar controls

Voice AssisTANT

You can use the Action button b and Microphone off button nto control Google Assistant. They are located on the top of the soundbar.

Microphone off button

THINGS TO TRY	WHAT TO DO
	Tap b then say your request.
Talk to Google Assistant	For a list of things to try, visit:
	https://support.google.com/assistant
Stop alarms and timers	Tap b.
Stop Google Assistant	Tap b.
	Tap n.
Turn the microphone on/off	NOTE: When the microphone is off, the Microphone
	off light glows solid red, and you can’t access
	Google Assistant.

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Voice AssisTANT

PLAY MUSIC WITH GOOGLE ASSISTANT

You can ask Google Assistant to play music from your default audio service or from a specific audio service.

Start with “Hey Google,” then say:

THINGS TO TRY	EXAMPLES OF WHAT TO SAY
	Play some music.
Play music	NOTE: Google Assistant uses your default audio
	service. To change the default audio service,
	use the Google Assistant app.
Control your speaker	Turn up the volume.
	Play NPR on TuneIn.
Play from a specific audio service	NOTE: Google Assistant doesn’t support all
	audio services.
	Play some jazz on the living room speakers.
	NOTE: Make sure you say the speaker name you
Play on a specific speaker	assigned in the Bose Music app. If multiple
	speakers have the same name, use the name
	assigned in the Google Assistant app or
	change the name in the Bose Music app.

Choose a default audio service

During initial setup for Google Assistant, the Google Assistant app prompts you to select a default audio service. When using Google Assistant with Bose products,­ only Pandora and Spotify are supported default services. Although other audio services are listed as available­ during setup, they are not supported.

For the best experience, choose Pandora or Spotify as your default audio service. If you choose an unsupported audio service, you hear an error message when ­requesting to play music.

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Voice AssisTANT

ACCESS AMAZON ALEXA

Alexa is the intelligent cloud-based voice service that you can talk to on your soundbar. All you have to do is ask Alexa to play music, hear the news, set a timer, control your smart home, and more. Alexa is also designed to protect your privacy – you can view and delete your voice requests at any time in the Alexa app.

For more information about what Alexa can do, visit: https://www.amazon.com/usealexa

NOTE: Alexa isn’t available in all languages and countries.

Use your voice

Start with “Alexa,” then say:

THINGS TO TRY	EXAMPLES OF WHAT TO SAY
Talk to Alexa	Help me get started.
	Play rock music.
Play audio	NOTE: Amazon Music is set as the default music
	service. To change the default music service,
	use the Alexa app.
Pause audio	Pause.
Control volume	Volume up.
Skip to the next song	Skip.
	Play NPR on Tunein.
Play from a specific audio service	NOTE: Amazon Alexa doesn’t support all
	audio services.
	Play jazz in the “Kitchen.”
	NOTE: Make sure you say the speaker name you
Play on a specific speaker	assigned in the Bose Music app. If multiple
	speakers have the same name, use the name
	assigned in the Alexa app or change the name
	in the Bose Music app.
Set a timer	Set a timer for five minutes.
Discover more skills	What are your popular skills?
Stop Alexa	Stop.

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Use the soundbar controls

Voice AssisTANT

The Action button b and Microphone off button nare used to control Alexa. They are located on the top of the soundbar.

Microphone off button

THINGS TO TRY	WHAT TO DO
	Tap b then say your request.
Talk to Alexa	For a list of things to try, visit:
	https://www.amazon.com/usealexa
Stop alarms and timers	Tap b.
Stop Alexa	Tap b.
	Tap n.
Turn the microphone on/off	NOTE: When the microphone is off, the Microphone
	off light glows solid red, and you can’t
	access Alexa.

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Voice AssisTANT

CONTROL AUDIO WITH VOICE4VIDEO

Bose Voice4Video technology expands your Amazon Alexa voice capabilities like no other soundbar can. In addition to controlling your smart soundbar, you can control your TV and cable or satellite box with just your voice. With one simple ask of Alexa, you can turn on your TV and smart soundbar, tune to a station by network name or channel number, and start watching your favorite shows instantly. Say goodbye to missing remotes and remote tutorials, because Bose Voice4Video will make everyone feel like experts — even the babysitter or your tech-troubled in-laws.

Set up Voice4Video

To set up Voice4Video, use the Bose Music app.

NOTE: Before setting up Voice4Video, you must set up Alexa in the Bose Music app (see page 24).

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