Warming Drawer HWD27
Bosch Warming Drawer HWD27, HWD3020UC, HWD2720UC, HWD2760UC, HE17132U Use And Care Manual
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Use and Care Manual
Guide d’utilisation et d’entretien
Manual de uso y cuidado
Warming Drawer
Models:
HWD27, HWD30
Table of Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
How This Manual Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting the Most Out of Your Appliance . . . . . . . . . .9
Cleaning and Maintenance . . . . . . . . . . . . . . . . . . . .10
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Removing the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Replacing the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Data Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
STATEMENT OF LIMITED PRODUCT WARRANTY . . . . . . . . . . . . . . . . . . . . 13
We look forward to hearing from you!
This Bosch Appliance is made by
BSH Home Appliances Corporation
5551 McFadden Ave.
Huntington Beach, CA 92649
Questions?
1-800-944-2904
www.boschappliances.com
About This Manual
How This Manual Is Organized
This manual contains several sections:
•The Safety section describes important procedures that can ensure your safety
while using the appliance.
•The Getting Started section describes the features and functionality of the
appliance, including a description of how to set it up and operate it.
•The Operation section describes how to operate and get the best performance
out of each component.
•The Cleaning and Maintenance section describes how to clean and maintain
the appliance.
•The Service section includes troubleshooting tips and your warranty.
Before using your appliance, be sure to read this manual. Pay special attention to
the Important Safety Instructions located at the beginning of the manual.
English 1
Safety
Important Safety Instructions
READ AND SAVE THESE INSTRUCTIONS
WARNING:
When properly cared for, your new appliance has been designed to be
safe and reliable. Read all instructions carefully before use. These
precautions will reduce the risk of burns, electric shock, fire and injury to
persons. When using kitchen appliances, basic safety precautions must
be followed, including those in the following pages.
Proper Installation and
Maintenance
Fire Safety If materials inside an oven should ignite, keep door closed. Turn off the appliance,
Have the installer show you the location of the circuit breaker or fuse. Mark it for
easy reference.
This appliance must be properly installed and grounded by a qualified technician.
Connect only to a properly grounded outlet. Refer to the Installation Instructions for
details.
This appliance is intended for normal family household use only. It is not approved
for outdoor use. See the Warranty. If you have any questions, contact the
manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood products in
or near this appliance. It is specifically designed for use when heating or cooking
food. The use of corrosive chemicals in heating or cleaning will damage the
appliance and could result in injury.
Do not operate this appliance if it is not working properly, or if it has been damaged.
Contact an authorized servicer.
Do not repair or replace any part of the appliance unless specifically recommended
in this manual. Refer all servicing to a factory authorized service center.
and disconnect the circuit at the circuit breaker box.
Use this appliance only for its intended purpose as described in this manual. For
example, never use the appliance for warming or heating the room. Never use the
appliance for storage.
Always have a working smoke detector near the kitchen.
In the event that personal clothing or hair catches fire, drop and roll immediately to
extinguish flames.
Smother flames from food fires other than grease fires with baking soda. Never use
water on cooking fires.
English 2
Important Safety Instructions
READ AND SAVE THESE INSTRUCTIONS
Burn Prevention Exercise caution when opening the appliance. Standing to the side, open the door
slowly and slightly to let hot air and/or steam escape. Keep your face clear of the
opening and make sure there are no children or pets near the unit. After the release
of hot air and/or steam, proceed with your cooking. Keep doors shut unless
necessary for cooking or cleaning purposes. Do not leave open doors unattended.
Do not heat or warm unopened food containers. Build-up of pressure may cause the
container to burst and cause injury.
Always use dry potholders. Moist or damp potholders on hot surfaces may result in
burns from steam. Do not let potholder touch hot heating elements. Do not use a
towel or other bulky cloth.
Do not touch interior surface of the drawer while it is in use. The interior of the
drawer could become hot enough to cause burns. Allow drawer and rack (if
equipped) to cool before handling.
WARNING:
To prevent burns, do not remove drawer while hot. Be sure drawer is empty before
removing.
Secure all loose garments, etc. before beginning. Tie long hair so that it does not
hang loose, and do not wear loose fitting clothing or hanging garments, such as ties,
scarves, jewelry, or dangling sleeves.
Child Safety Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance,
especially a door, warming drawer or storage drawer. This can damage the
appliance, and the unit may tip over, potentially causing severe injury.
Do not allow children to use this appliance unless closely supervised by an adult.
Children and pets should not be left alone or unattended in the area where the
appliance is in use. They should never be allowed to play in its vicinity, whether or
not the appliance is in use.
CAUTION:
Items of interest to children should not be stored in an appliance, in cabinets above
an appliance or on the backsplash. Children climbing on an appliance to reach
items could be seriously injured.
Cookware Safety
CAUTION:
Plastic containers or plastic wrap can melt if in direct contact with the drawer or a
hot utensil. If it melts onto the drawer, it may not be removable.
English 3
Important Safety Instructions
READ AND SAVE THESE INSTRUCTIONS
Food Safety
CAUTION:
To maintian food safety, follow these guidelines:
1. DO NOT use the warming drawer to heat cold food (exception: it is safe to use
the drawer to crisp crackers, chips or dry cereal and to warm plates).
2. Be sure to maintain proper food temperature. The USDA recommends holding
hot food at 140°F or warmer.
3. DO NOT warm food for longer than one hour.
English 4
Getting Started
Parts
Moisture Selector
Display
ed
M
Low
Proof
igh
H
+
_
ff
/O
n
O
B
Temperature Pads
Control Panel
Setting Pads
ON/OFF Pad Use this pad to switch the warming drawer on and off.
Signal Light The signal light turns on when the drawer is in use.
Beep The control panel beeps to confirm an entry. The warming timer beeps when the
English 5
Signal Light
time has elapsed.
Temperature Pads The temperature pads control the temperature of the drawer bottom.
Setting Temperature of Drawer
LOW 140 °F
MED (Medium) 165 °F
HIGH 190 °F
PROOF 100 °F
Moisture Selector
DRY
ed
M
Low
Proof
High
+
_
ff
/O
n
O
MOIST
B
To keep foods moist:
Slide the knob inside the drawer towards “Moist”. This closes the vents and seals
the moisture inside the drawer. With the vent closed, the drawer is completely
sealed which keeps the hot food moist and soft.
To keep foods crisp:
Slide the knob inside the drawer towards “Dry”. This opens the vents and allows the
moisture to escape.
English 6
Operation
About the Appliance
The warming drawer will keep hot, cooked foods at serving temperature. Always
start with hot food. DO NOT use to heat cold food other than proofing yeast dough,
crisping crackers, chips, dry cereal or warming dishes or plates.
Features
Warming Timer The warming timer can be set for any increment of 5 minutes. The minimum time is
5 minutes and the maximum is 5 hours.
Note: The warming timer default is 1 hour.
When the time is elapsed, the warming timer beeps and the drawer automatically
turns off.
Changing the Warming Timer:
Use the + and - pads to change the warming timer.
Sabbath Mode The Sabbath Feature enables those of particular faiths to use their warming drawers
on the Sabbath.
• The warming drawer is set to run for 74 hours before automatically turning off.
• While operating in Sabbath Mode, the display will show SAb.
• The warming timer cannot be changed once the Sabbath Mode is set.
• Press ON/OFF at any time during Sabbath mode to end the mode and turn off
the appliance.
Setting the Sabbath Feature
Press MED for five seconds.
Note: Only the MED temperature can be use while in the Sabbath mode. Once the
Sabbath mode is set, all buttons are disabled except the On/Off button, used to
cancel the mode.
Operation
CAUTION:
To maintain food safety, do not leave food in the oven for more than one
hour before or after cooking.
IMPORTANT:
Plastic containers or plastic wrap can melt if in direct contact with the drawer or a
hot utensil. If it melts onto the drawer, it may not be removable.
Note: Use heat-safe dishes only.
English 7
Preheating the Warming Drawer Preheat the warming drawer when warming food. For best results, preheat for the
following times:
LOW: 5 minutes
MED: 10 minutes
HIGH: 15 minutes
PROOF: It is not necessary to preheat the drawer.
Warming Food 1. Press the pad for the desired temperature setting.
2. Set the warming timer.
3. Place cooked, hot food in the drawer.
It is okay to leave food in the cookware it was prepared. Alternatively, you can
transfer food to a heat-safe serving dish before placing it in the warming drawer.
Aluminum foil may be used to cover food.
Warming Plates and Bowls 1. Press LOW.
2. Set the warming timer.
Proofing Place dough in desired dish and lightly oil top of dough. Loosely cover with cloth.
1. Press PROOF.
2. Set the warming timer.
3. Check dough height. Add time as needed.
Crisping Stale Items Place food in low sided dishes or pans.
1. Press LOW.
2. Preheat for 5 minutes, then place dish in drawer.
3. Set the warming timer.
4. Check crispness after 45 minutes. Add time as needed.
English 8
Getting the Most Out of Your Appliance
Temperature Recommendations
Food/Cookware Level Moisture Level
Proofing yeast dough PROOF moist
Bacon HIGH dry
Beef, medium and well done MED moist
Beef, rare LOW moist
Bread, hard rolls MED dry
Bread, soft rolls, coffe cakes MED moist
Biscuits MED moist
Casseroles MED moist
Eggs MED moist
Fish, seafood MED moist
Fried foods HIGH dry
Gravy, cream sauces MED moist
Ham MED moist
Pancakes HIGH moist
Pies, one crust MED moist
Pies, two crusts MED dry
Pizza HIGH moist
Pork MED moist
Potatoes, baked HIGH moist
Potatoes, mashed MED moist
Poultry, roasted MED moist
Vegetables MED moist
Plates LOW dry
Plate of food MED moist
English 9
Cleaning and Maintenance
Cleaning
Part Recommendations
Drawer interior (polished stainless
steel)
Painted surfaces Use hot soapy water or mild cleaners
Drawer exterior frame (brushed
stainless steel)
Warming Drawer Control Clean with hot soapy water or apply
Use dish detergent. Wash, rinse well
and dry. For hard water spots or
scale, use white vinegar. Apply with a
sponge or cloth, rinse, and dry.
such as Fantastik® or Formula 409®.
Wash, rinse well and dry. Avoid using
abrasive cleaning agents, steel wool
pads and oven cleaners.
Always wipe or rub in the direction of
the grain. Clean with a soapy sponge,
then rinse and dry, or wipe with
Fantastik® or Formula 409® sprayed
on a paper towel. Protect and polish
with Stainless Steel Magic® and a
soft cloth. Remove water spots with a
cloth dampened with white vinegar.
Use Bar Keeper's Friend® to remove
heat discoloration.
Fantastik® or Formula 409® to a
clean sponge or paper towel and wipe
clean. Avoid using abrasive cleaners
and scrubbing pads.
English 10
Maintenance
Removing the Drawer
WARNING:
To prevent burns, do not remove drawer while hot. Be sure drawer is
empty before removing.
d
Me
Low
Proof
High
+
_
ff
n/O
O
B
1. Pull drawer to fully open position.
2. Press down right drawer clip.
3. Lift up left drawer clip.
4. Firmly pull the drawer straight out. Retract cabinet rails while drawer is
removed.
Replacing the Drawer
1. Be sure cabinet rails are pushed inside cabinet.
2. Align the drawer rails with the cabinet rails.
3. Firmly push the drawer straight into the cabinet until drawer clicks into place.
4. Open and close drawer to test operation. Note: if the drawer will not close, verify
that the rail clips are properly positioned.
English 11
Service
To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data plate
when calling.
Data Plate
The data plate shows the model and serial number. Refer to the data plate on the
appliance when requesting service. The data plate is visible on the left side of the
cabinet. It may be necessary to remove the drawer to view it.
Data Plate
Med
Low
Proof
High
_
+
ff
O
On/
B
English 12
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty
Covers & Who it Applies to
How Long the Warranty
Lasts
Repair/Replace as Your
Exclusive Remedy
The limited warranty provided by BSH Home Appliances Bosch in this Statement of
Limited Product Warranty applies only to the Bosch appliance sold to you, the first
using purchaser, provided that the Product was purchased:
• For your normal, household (non-commercial) use, and has in fact at all times
only been used for normal household purposes.
• New at retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use.
• Within the United States or Canada, and has at all times remained within the
country of original purchase.
The warranties stated herein apply only to the first purchaser of the Product and are
not transferable.
Please make sure to return your registration card; while not necessary to effectuate
warranty coverage, it is the best way for Bosch to notify you in the unlikely event of
a safety notice or product recall.
Bosch warrants that the Product is free from defects in materials and workmanship
for a period of twelve (12) months from the date of purchase. The foregoing timeline
begins to run upon the date of purchase, and shall not be stalled, tolled, extended,
or suspended, for any reason whatsoever.
During this warranty period, Bosch or one of its authorized service providers will
repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materials
or workmanship. If reasonable attempts to repair the Product have been made
without success, then Bosch will replace your Product (upgraded models may be
available to you, in Bosch's sole discretion, for an additional charge). All removed
parts and components shall become the property of Bosch at its sole option. All
replaced and/or repaired parts shall assume the identity of the original part for
purposes of this warranty and this warranty shall not be extended with respect to
such parts. Bosch's sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Bosch-authorized service provider
during normal business hours. For safety and property damage concerns, Bosch
highly recommends that you do not attempt to repair the Product yourself, or use an
un-authorized servicer; Bosch will have no responsibility or liability for repairs or
work performed by a non-authorized servicer. If you choose to have someone other
than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are
those persons or companies that have been specially trained on Bosch products,
and who possess, in Bosch's opinion, a superior reputation for customer service
and technical ability (note that they are independent entities and are not agents,
partners, affiliates or representatives of Bosch). Notwithstanding the foregoing,
Bosch will not incur any liability, or have responsibility, for the Product if it is located
in a remote area (more than 100 miles from an authorized service provider) or is
reasonably inaccessible, hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you request, Bosch would still
pay for labor and parts and ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any travel time or other special
charges by the service company, assuming they agree to make the service call.
Out of Warranty Product
English 13
Bosch is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this
warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Bosch, including without limitation, one or more of the
following:
• Use of the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in conjunction with air or
water-going vessels).
• Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect,
improper operation, failure to maintain, improper or negligent installation,
tampering, failure to follow operating instructions, mishandling, unauthorized
service (including self-performed "fixing" or exploration of the appliance's
internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city, or county electrical,
plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations.
• Ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product.
• Any external, elemental and/or environmental forces and factors, including
without limitation, rain, wind, sand, floods, fires, mud slides, freezing
temperatures, excessive moisture or extended exposure to humidity, lightning,
power surges, structural failures surrounding the appliance, and acts of God.
In no event shall Bosch have any liability or responsibility whatsoever for damage to
surrounding property, including cabinetry, floors, ceilings, and other structures or
objects around the Product. Also excluded from this warranty are scratches, nicks,
minor dents, and cosmetic damages on external surfaces and exposed parts;
Products on which the serial numbers have been altered, defaced, or removed;
service visits to teach you how to use the Product, or visits where there is nothing
wrong with the Product; correction of installation problems (you are solely
responsible for any structure and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foundation/flooring, and for any
alterations including without limitation cabinetry, walls, floors, shelving, etc.); and
resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR
NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED
BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR
THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN
NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL,
SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE
DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless
authorized in writing by an officer of BSH.
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