WAN24120AU
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en Instruction Manual and Installation Instructions
Washing machine
WAN...
2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning/Maintenance . . . . . . . . . . . . 8
7 Environmental protection . . . . . .9
Packaging/used appliance . . . . . . . . . 9
Tips on economical use . . . . . . . . . . . 9
5 Positioning and connecting . . .10
Included with the appliance . . . . . . . 10
Safety instructions. . . . . . . . . . . . . . . 10
Installation surface . . . . . . . . . . . . . . 11
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the transport bolts . . . . . . 11
Hose and cable lengths . . . . . . . . . . 12
Water inlet. . . . . . . . . . . . . . . . . . . . . 12
Water outlet . . . . . . . . . . . . . . . . . . . 13
Levelling . . . . . . . . . . . . . . . . . . . . . . 14
Electrical connection. . . . . . . . . . . . . 14
Before washing for the first time . . . . 15
Transportation. . . . . . . . . . . . . . . . . . 15
* Getting to know the appliance 16
Washing machine . . . . . . . . . . . . . . . 16
Control panel . . . . . . . . . . . . . . . . . . 17
Display panel . . . . . . . . . . . . . . . . . . 17
Z Laundry. . . . . . . . . . . . . . . . . . . .19
Preparing the laundry . . . . . . . . . . . . 19
Sorting laundry . . . . . . . . . . . . . . . . . 19
Soaking . . . . . . . . . . . . . . . . . . . . . . 20
C Detergent . . . . . . . . . . . . . . . . . .20
Correct selection of detergent . . . . . 20
Saving energy and detergent . . . . . . 21
0 Programme default settings. . . 21
Temp. °C . . . . . . . . . . . . . . . . . . . . .21
rpm 0 . . . . . . . . . . . . . . . . . . . . . . . .22
Finished in ñ . . . . . . . . . . . . . . . . . .22
\ Additional programme settings23
Speed Eco . . . . . . . . . . . . . . . . . . . .23
Rinse Plus . . . . . . . . . . . . . . . . . . . .23
1 Operating the appliance . . . . . . 23
Preparing the washing machine . . . .23
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .23
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Select additional programme settings24
Placing laundry into the drum . . . . . .24
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .25
Starting the programme . . . . . . . . . .26
Childproof lock . . . . . . . . . . . . . . . . .26
Adding/removing laundry . . . . . . . . .27
Changing the programme . . . . . . . . .27
Cancelling the programme . . . . . . . .27
Programme end during Rinse Stop . .27
Programme end . . . . . . . . . . . . . . . .27
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .28
Q Appliance settings . . . . . . . . . .28
2 Cleaning and maintenance. . . . 29
Machine housing/control panel . . . . .30
Drum . . . . . . . . . . . . . . . . . . . . . . . . .30
Descaling . . . . . . . . . . . . . . . . . . . . .30
Detergent drawer and housing . . . . .30
Cleaning the measuring aid A for liquid
detergent . . . . . . . . . . . . . . . . . . . . . .31
Detergent solution pump blocked . . .31
The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Filter in the water supply is blocked .32
en Intended use
4
3 Faults and what to do about them
33
Emergency release . . . . . . . . . . . . . 33
Information on the display panel . . . 34
Faults and what to do about them . . 35
4 After-sales service . . . . . . . . . . 37
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
Safety instructions en
5
( Safety instructions
Safety instructions
The following safety information and
warnings are provided to protect you
from injury and to prevent material
damage to your surroundings.
It is nevertheless important to take the
necessary precautions and to proceed
with care when installing, maintaining,
cleaning and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who are
unable to assess the risks involved
when using the appliance may injure
themselves or may find themselves in
life-threatening situations. Therefore
please note:
■ The appliance may be used by
children over the age of 8 years and
by persons with reduced physical,
sensory or mental capacity or by
persons with a lack of experience or
knowledge as long as they are
supervised or have received
instruction on how to use the
appliance safely and they have
understood the potential risks of
using the appliance.
■ Children must not play with this
appliance.
■ Do not allow children to clean or
maintain this appliance
unsupervised.
■ Keep children under 3 years and
pets away from this appliance.
■ Do not leave the appliance
unattended when children or other
people who are unable to assess the
risks are in the vicinity.
:Warning
Risk of death!
Children may lock themselves inside
appliances and find themselves in a life-
threatening situation.
■ Do not position the appliance behind
a door, as this may obstruct the
appliance door or prevent it from
opening completely.
■ Once an appliance has reached the
end of its life, pull the mains plug
from the socket before severing the
mains cable, and then destroy the
lock on the appliance door.
:Warning
Risk of suffocation!
If allowed to play with the packaging/
plastic film or packing components,
children may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film and
packing components away from
children.
:Warning
Risk of poisoning!
Detergents and care products may
result in poisoning if consumed.
If accidentally swallowed, seek medical
advice. Keep detergents and care
products out of the reach of children.
:Warning
Risk of burns!
When washing at high temperatures, the
glass in the appliance door becomes
hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin irritation.
Rinse eyes/skin thoroughly if they/it
come(s) into contact with detergents or
care products. Keep detergents and
care products out of the reach of
children.
en Safety instructions
6
Installation
:Warning
Risk of electric shock/fire/material
damage/damage to the appliance!
If the appliance is not installed properly,
this may lead to a dangerous situation.
Ensure the following:
■ The mains voltage on your power
socket must match the rated voltage
specified on the appliance
(identification plate). The connected
loads and the required fuse
protection are specified on the
identification plate.
■ The mains plug and the protective
contact socket must match and the
earthing system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be freely
accessible at all times. If this is not
possible, in order to comply with the
relevant safety regulations, a switch
(all pole disconnection) must be built
into the permanent installation in
accordance with electrical
installation regulations.
■ If using a residual current circuit
breaker, only use one that bears the
following mark: z. The presence of
this mark is the only way to be sure
that it fulfils all the applicable
regulations.
:Warning
Risk of electric shock/fire/material
damage/damage to the appliance!
If the appliance's mains cable is altered
or damaged, this may result in electric
shock, short circuiting or fire due to
overheating.
The mains cable must not be kinked,
crushed or altered, and must not come
into contact with any heat sources.
:Warning
Risk of fire/material damage/damage
to the appliance!
The use of extension cords or power
strips may result in fire due to
overheating or short circuiting.
Connect the appliance directly to an
earthed socket that has been correctly
installed. Do not use extension cords,
power strips or multi-way couplers.
:Warning
Risk of injury/material damage/
damage to the appliance!
■ The appliance may vibrate or move
when in operation, potentially
resulting in injury or material
damage.
Place the appliance on a clean,
even, solid surface and, using a
spirit level to guide you, level it with
the screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts (e.g. the
appliance door) in order to lift or
move it, these parts may break off
and cause injury.
Do not take hold of any of the
appliance's protruding parts in order
to move the appliance.
:Warning
Risk of injury!
■ The appliance is very heavy. Lifting it
may result in injury.
Do not lift the appliance on your
own.
Risk of injury!
■ The appliance has sharp edges on
which you could cut your hands.
Do not take hold of the appliance by
its sharp edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains cables are
not correctly routed, they may
constitute a tripping hazard, which
may result in injury.
Route hoses and cables such that
they do not constitute a tripping
hazard.
Safety instructions en
7
Caution!
Material damage/damage to the
appliance
■ If the water pressure is too high or
too low, the appliance may not be
able to operate properly, and it may
also result in material damage or
damage to the appliance.
Make sure that the water pressure in
the water supply facility is at least
100 kPa (1 bar), and does not
exceed 1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered or
damaged, this may result in material
damage or damage to the
appliance.
The water hoses must not be kinked,
crushed, altered or severed.
Material damage/damage to the appliance
■ The use of hoses supplied by other
brands to connect to the water
supply may result in material
damage or damage to the
appliance.
Use the hoses supplied with the
appliance or genuine spare part
hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport locking
devices. If the transport locking
devices are not removed before the
appliance is operated, this may
result in damage to the appliance.
It is important to completely remove
all transport locking devices before
using the appliance for the first time.
Make sure that you retain these
transport locking devices separately.
It is important to refit the transport
locking devices if the appliance is to
be transported, in order to prevent
the appliance from being damaged
in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion in the drum.
Rinse the laundry thoroughly with water
before washing it in the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
:Warning
Risk of injury!
■ If you support your weight/sit on the
appliance door when it is open, the
appliance may tip over, which may
result in injury.
Do not support your weight on the
appliance door when it is open.
Risk of injury!
■ If you climb onto the appliance, the
worktop may break, which may
result in injury.
Do not climb onto the appliance.
Risk of injury!
■ If you reach into the drum while it is
still rotating, you risk injuring your
hands.
Wait until the drum has stopped
rotating.
:Warning
Risk of scalding!
When washing at high temperatures,
there is a risk of scalding if you come
into contact with hot detergent solution
(e.g. when draining hot detergent
solution into a washbasin).
Do not reach into the hot detergent
solution.
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the appliance is in operation.
Rinse eyes/skin thoroughly if they/it
come(s) into contact with detergents or
care products. If accidentally swallowed,
seek medical advice.
en Safety instructions
8
Caution!
Material damage/damage to the
appliance
■ If the amount of laundry in the
appliance exceeds its maximum
load capacity, it may not be able to
operate properly, or this may result
in material damage or damage to
the appliance.
Do not exceed the maximum load
capacity of dry laundry. Make sure
you comply with the maximum load
capacities specified for each of the
programs → Supplementary sheet
for the operating and installation
instructions.
Material damage/damage to the appliance
■ If you pour the wrong quantity of
detergent or cleaning agent into the
appliance, this may result in material
damage or damage to the
appliance.
Use detergents/care products/
cleaning agents and softeners in
accordance with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by electricity.
There is a risk of electric shock if you
come into contact with live components.
Therefore please note:
■ Switch off the appliance. Disconnect
the appliance from the power supply
(pull out the plug).
■ Never take hold of the mains plug
with wet hands.
■ When removing the mains plug from
the socket, always take hold of the
plug itself and never the mains
cable, otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the appliance or its
features.
■ Repairs and any other work on the
appliance must only be conducted
by our customer service or by an
electrician. The same applies for
replacing the mains cable (when
necessary).
■ Spare mains cables can be ordered
from our customer service.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
:Warning
Risk of electric shock/material
damage/damage to the appliance!
If moisture penetrates the appliance,
this may cause it to short circuit.
Do not use a pressure washer, steam
cleaner, hose or spray gun to clean
your appliance.
:Warning
Risk of injury/material damage/
damage to the appliance!
The use of spare parts and accessories
supplied by other brands is dangerous
and may result in injury, material
damage or damage to the appliance.
For safety reasons, use genuine spare
parts and accessories only.
Caution!
Material damage/damage to the
appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the appliance. Therefore
please note:
■ Do not allow these agents to come
into contact with the surfaces of the
appliance.
■ Clean the appliance with nothing but
water and a soft, damp cloth.
■ Remove any detergent, spray or
other residues immediately.
Environmental protection en
9
7 Environmental
protection
Environmental protection
Packaging/used appliance
Tips on economical use
■ For optimum energy and water
savings, fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes
~ Supplementary sheet for the
operating and installation
instructions.
■ Wash normally soiled laundry
without a prewash.
■ Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 20
■ The temperatures which can be
selected refer to the care labels on
the textiles. The temperatures used
in the machine may deviate from this
to ensure you get the optimum
combination of energy-saving and
washing results.
■ In order to save energy, the
appliance switches to energy saving
mode. The display panel lighting
goes out after a few minutes and the
A button flashes.
~ "Display panel" on page 17
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (Waste
Electrical and Electronic
Equipment - WEEE).
This directive specifies the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
en Positioning and connecting
10
5 Positioning and
connecting
Positioning and connecti ng
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
customer services.
The appliance also contains:
■ Supplementary sheet for the
operating and installation
instructions
■ After-sales service location directory*
■ Warranty*
■ Cover caps for openings after the
transport bolts have been removed
■ Bottom cover. Please install it
correctly before using the appliance
*
■ Water supply hose
■ Elbow for securing the water drain
hose*
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for aligning
■ Spanner for loosening the transport
bolts and for aligning the appliance
feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine; wear
protective gloves.
■ If the washing machine is lifted by its
protruding parts (e.g. the washing
machine door), the components may
break off and cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Route hoses and cables in such a
way that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
( Transport bolts
0 Rear cover
8 Mains cable
@ Water drain hose
H Support Structs, you can remove
them by yourself as required.
* depending on the model
#
+
Positioning and connecting en
11
Installation surface
Note: The washing machine must be
aligned in a stable manner so that it
does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport bolts
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport bolts.
If the transport bolts are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
bolts. Keep the bolts in a safe place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport bolts before transporting
the appliance.
Note: To avoid injury, take care when
handling these.
1. Use a spanner to loosen all fixing
bolts until they turn freely.
2. All four parts will fall to the floor
when you tip the machine.
3. Insert the cover caps which you will
find in the bag containing the
documentation.
en Positioning and connecting
12
Hose and cable lengths
■ Left-hand connection
■ Right-hand connection
The following are available from
specialist retailers/our after-sales
service:
■ Extension for cold water supply
hose.
■ A longer supply hose.
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Notes
■ To prevent leakage or water
damage, follow the instructions in
this section!
■ Only operate the washing machine
using cold mains water. Do not
connect to the mixer tap of an
unpressurised hot-water apparatus.
■ Do not remove the water inlet hose
frequently as the loose connection
will lead to leaks. We recommend
that you use a water inlet hose that is
specially made for the machine.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not kink or squash the water
supply hose.
■ Do not alter (shorten, cut through)
the water supply hose (otherwise its
strength is no longer guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
■ If in doubt, have the appliance
connected by a technician.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
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