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DISHWASHER USE AND CARE MANUAL
GUIDE D’ENTRETIEN ET D’UTILISATION DU LAVE-VAISSELLE
9000694032 REV A - 10/11
Welcome to the Bosch® family and congratulations on your new Bosch® dishwasher purchase! Our German engineers work tirelessly to craft machines with virtually silent operation, resource-saving efficiency, and optimum quality. We know you’ll be pleased.
For quick answers to frequently asked questions, please refer to the Quick Reference Guide packaged with this manual.
or www.bosch-appliances.ca (Canada)
While there, don’t forget to register your new dishwasher by clicking on the Customer Support tab or filling out the product registration card enclosed with your new unit.
If you have any questions or comments, please contact us at: 1-800-944-2904 |
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or write us at: |
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http://www.bosch-home.com/us/customer-support/contact-us.html |
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Table of Contents |
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Important Safety Instructions.................................................................. |
2-3 |
Dishwasher Components.......................................................................... |
3-4 |
Dishwasher Features and Materials............................................................. |
5 |
Loading the Dishwasher........................................................................... |
5-7 |
Loading the Silverware Basket.................................................................... |
8 |
Rack Accessories........................................................................................ |
9 |
Adding Detergent and Rinse Aid................................................................ |
10 |
Dishwasher Cycles and Options................................................................ |
11 |
Wash Cycle Information............................................................................ |
11 |
Operating the Dishwasher......................................................................... |
12 |
Care and Maintenance.......................................................................... |
13-14 |
Self Help.............................................................................................. |
14-15 |
Customer Service..................................................................................... |
16 |
Warranty Information............................................................................... |
17 |
Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.
Severe product damage and/or injury could result from the use of unqualified service technicians or non-original replacement parts. All repairs must be performed by a qualified service technician using only original equipment factory replacement parts.
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed or the dishwasher has been properly grounded.
Never use harsh chemicals to clean your dishwasher. Some chloride-containing products can damage your dishwasher and may present health hazards!
Only sanitizing cycles have been designed to meet the requirements of 6 for soil removal and sanitation efficacy. There is no intention, either directly or indirectly, that all cycles on a certified machine have passed the sanitization performance test.
Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.
It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more information.
NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
2This appliance must be grounded to a metal, permanent wiring system, or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.
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•Locate sharp items so they are not likely to damage the door seal.
•Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
•Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
•Do not operate your dishwasher unless all enclosure panels are in place.
•Do not tamper with or override controls and interlocks.
9Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
13For a cord-connect appliance:
•This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
•Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance, if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
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Wash Cycles |
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Additional Features |
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Adjustable |
Bottle |
Delay |
Extra Tall |
Flip |
Half Load |
Info |
Sanitize |
Silverware |
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Model |
Heavy |
Auto |
Delicate Normal Express Rinse |
Item |
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Top Rack |
Holder |
Start |
Sprinkler |
Tines |
Option |
Light |
Option |
Basket |
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SHE55RF5UC |
X |
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Manual |
X |
X |
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X |
X |
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X |
Long |
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SHE68R5xUC* |
X |
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X |
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RackMatic® |
X |
X |
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Duo-Flex |
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SHV68R53UC |
X |
X |
X |
X |
X |
X |
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RackMatic® |
X |
X |
X |
X |
X |
X |
X |
Duo-Flex |
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SHX68R5xUC* |
X |
X |
X |
X |
X |
X |
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RackMatic® |
X |
X |
X |
X |
X |
X |
X |
Duo-Flex |
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* “x” can be any number
3
SHE55RF5UC
SHE68R5xUC*
SHV68R53UC
SHX68R5xUC*
* “x” can be any number
Top rack
Bottom rack
Rinse aid dispenser
Vent
Spray arm
Detergent dispenser
4
Extra Dry Heat: Raises the temperature of the rinse and increases the drying time resulting in improved drying. Flip Tines: Increase the rack flexibility to accommodate larger/taller items.
Sanitize: An option to meet sanitized conditions. This option can only be used with certain wash cycles. See page 11. Stainless Steel TallTub: A rust-free, hygienic interior surface with lifetime warranty.
Non-stick Coatings: Apply a light coating of vegetable oil to non-stick surfaces after drying. Plastics: Make sure the plasticware is dishwasher safe.
Pewter, Brass, Bronze: These items will tarnish. Hand wash and dry immediately. Tin: Tin will stain. Hand wash and dry immediately.
Do not pre-wash items with loosely attached soiling. Remove all food particles, bones, toothpicks and excessive grease. Items having burned-on, baked-on or starchy soils may require some pretreatment. Refer to the Dishware Materials section on page 5 for more information about dishware suitability.
Load only dishwasher safe items into the dishwasher. Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms. Avoid nesting and contact points between dishes. Separate items of dissimilar metals.
Ensure items do not protrude through the bottom of the racks and block the spray arms.
5
Place large items in the bottom rack. Load pots, pans and bowls upside down. Do not block vent with tall baking sheets. Load these items on the left side of the dishwasher.
When unloading the dishwasher it is best to unload the bottom rack first. Next, unload the silverware basket followed by the top rack.
NOTICE
To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
Suggested Loading Pattern - Duo-Flex Silverware Basket
Top Rack |
Bottom Rack |
Additional Loading Pattern - Duo-Flex Silverware Basket
Top Rack |
Bottom Rack |
6
Suggested Loading Pattern - Long Silverware Basket
Top Rack |
Bottom Rack |
Additional Loading Pattern - Long Silverware Basket
Top Rack |
Bottom Rack |
Place knives and sharp utensils with their HANDLES UP and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.
The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack, greatly increasing the lower
rack’s loading versatility. The basket snaps together either back to back or end to end as shown below.
Grasp the basket and slide the two halves in opposite directions as shown at right and then pull the two halves apart.
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The long silverware basket fits along the side of the lower rack.
Loading pattern for Duo-Flex & Long Silverware Baskets 1- salad fork |
5 |
- tablespoon |
2- teaspoon |
6 |
- serving spoon |
3- dinner fork |
7 |
- serving fork |
4- knife |
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The basket lid may also be snapped to the handle in order to leave the basket open. |
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7 |
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Figure 1
Allows you to securely hold tall bottles or vases in the bottom rack. This part is removable for maximum flexibility. Always check to make sure the upper spray arm does not contact any tall item places in the lower rack.
To remove the bottle holder, pull both sides of the bottle holder apart until it is disengaged from the rack. To move it to another position, remove as described above and hold the sided apart. Hook both ends of the holder to the rack in another location. See Figure 1.
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Extra Tall Item Sprinkler |
Figure 2 |
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If an item is too tall to be placed in the bottom rack even with the top rack in the raised |
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position, remove the empty top rack by pulling it out of the dishwasher until it stops. |
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Pull the front of the rack upward and outward until the rollers are completely free of the |
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roller guides. |
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Set the top rack aside. Push the roller guides back into the dishwasher. Insert the Extra |
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Tall Item Sprinkler into the top rack spray outlet and turn the sprinkler clockwise to lock |
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into position. See Figure 2. |
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Note: Keep the vent on the tub’s right side clear by placing tall items such as plastic cutting |
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boards and tall baking sheets on the bottom rack’s left side or center. |
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NOTICE |
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To avoid dishwasher damage, do not reinstall the top rack without removing the Extra |
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Do not |
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Tall Item Sprinkler. |
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block vent |
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Flip Tines |
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Figure 3 |
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The racks consist of tines that can be folded down depending on what you may need to |
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load in the rack. To fold down, grasp the folding tine and release from notch. Push folding |
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tine downward to desired position as shown in Figure 3. |
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RackMatic® Adjustable Upper Rack (model dependent) |
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The top rack can be raised or lowered to accommodate large items in either rack. |
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See Figure 4. |
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Note: Before pushing the top rack into the dishwasher, ensure the rack height is the same on |
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both sides. If the height is not the same on both sides, the dishwasher door will not shut and |
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the top rack spray arm will not connect to the water inlet. |
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To lower the top rack:
To raise the top rack:
Figure 4
Figure 5
Remove the empty upper rack by pulling it out of the dishwasher until it can be lifted upward as shown in Figure 5. Pull the rack up and out until the rollers are completely free of the roller guides.
Reinsert the rack with the other set of rollers on the roller guides as shown in Figure 6. |
Figure 6 |
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9
Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE
To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
To avoid dishwasher damage, do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware.
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15ml) and 1.75 tablespoons (25ml). 3 tablespoons (45ml) of detergent will completely fill the detergent dispenser.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in Table 1.
•1 tablespoon (15ml) will clean most loads (see Figure 7).
•Do not use more than 3 tablespoons (45ml).
•Do not over fill the detergent dispenser.
•When using detergent tabs, lay them flat to avoid contact with the cover.
•Place finger as shown in Figure 8.
•Slide cover fully left.
•Push rear end of cover down firmly until it clicks.
•To open the cover, push the blue button inward (not down) as shown in Figure 9.
•Cover will slide open.
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Hard Water/ |
Medium Water/ |
Soft Water/ |
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Wash Cycle |
Little Soil/ |
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Heavy Soil |
Medium Soil |
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with Half Load Option |
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Heavy |
45ml (3tbsp) |
45ml (3tbsp) |
25-45ml (1.75-3tbsp) |
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Auto |
25-45ml (1.75-3tbsp) |
25ml (1.75tbsp) |
15-25ml (1-1.75tbsp) |
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Delicate |
25ml (1.75tbsp) |
15-25ml (1-1.75tbsp) |
15ml (1tbsp) |
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Normal |
25-45ml (1.75-3tbsp) |
25ml (1.75tbsp) |
15-25ml (1-1.75tbsp) |
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Express |
25ml (1.75tbsp) |
15-25ml (1-1.75tbsp) |
15ml (1tbsp) |
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Rinse |
None |
None |
None |
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3Tbsp. maximum
2Tbsp. (25ml) |
1Tbsp. (15ml) |
Figure 8
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1 |
Figure 9
Figure 10
To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.
Open the rinse aid reservoir and add liquid rinse aid to the dispenser by pouring over the arrow.
Turn the arrow to adjust the amount of rinse aid dispensed (see Figure 10). Wipe up any excess rinse aid that may puddle when the dispenser reservoir is full.
The indicator light will go out a few moments after the dishwasher door is shut.
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To decrease |
To decrease |
10 |
streaks on glass |
spots on glass |
Heavy: Best for cleaning items with baked-on food or grease. These dishes would normally require soaking.
Auto: With our most complex soil sensing capability, this cycle is perfect for use with mixed loads of dishware and varying amounts of food soil. This is the most flexible cycle and is a good choice for everyday use.
Delicate: For delicate or heirloom dishware and silverware or other special items. Always make sure that the items are dishwasher safe. Refer to the Dishware Materials section of this manual for further information. Hand washing may be the best treatment for such items.
Normal: Thoroughly cleans a full load of normally soiled dishes.
Note: The Energy Guide Label was based on this soil sensing cycle with all available options turned off. As prescribed in the energy test procedure, the unit was tested without any Rinse Aid in the Rinse Aid dispenser. A single dose of detergent was used in the Detergent Dispenser, with no detergent used in the prewash. The test was conducted with the upper rack in the lowest position.
Express: Cleans lightly soiled dishes and reduces overall wash time. Use this cycle to clean glasses and dessert dishware that may need to be reused at the same event.
Rinse: Allows you to rinse the food soil off of a partial load and hold them in the dishwasher until you are ready to run a full load.
Delay Start: This option allows you to delay the start time of your dishwasher up to 19 hours.
Sanitize: The Sanitize feature is available only in the Heavy, Auto and Normal cycles. Select one of these cycles, press the “Sanitize Option” button and then press Start to activate the Sanitation features. The sanitize symbol on the top display will light at the end of the cycle when sanitation requirements are met. The technical sanitation measures may also improve the drying results.
Half Load: In the Heavy, Auto and Normal wash cycles, the Half Load option can reduce the energy and water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity. To activate, select the Half Load button in addition to any of the three cycles listed above.
Note: To save energy, this dishwasher has a “Smart Control” where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F water supply. If your household water supply is different than 120°F, your
dishwasher’s cycle times may be impacted.
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Heavy Wash |
Auto Wash |
Normal Wash |
Delicate Wash |
Express Wash |
Rinse & Hold |
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cycle time |
135 min |
95-119 min |
115 min |
80 min |
30 min |
9 min |
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cycle time with Half Load |
115 min |
99 min |
90 min |
not available |
not available |
not available |
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cycle time with Sanitize |
135 min |
105-135 min |
125 min |
not available |
not available |
not available |
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water consumption |
23.2-27.4 L |
10.4-22.5 L |
8.9-18.3L |
13.1 L |
13.1 L |
4.7 L |
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6.1-7.2 gal |
2.7-5.9 gal |
2.4-4.8 gal |
3.5 gal |
3.5 gal |
1.2 gal |
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wash temperature |
66-72°C |
55-72°C |
50-69°C |
50°C |
45-72°C |
no wash |
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151-162°F |
126-162°F |
122-156°F |
122°F |
113-162°F |
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rinse temperature |
72°C |
65-72°C |
45-69°C |
69°C |
50°C |
incoming |
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162°F |
156-162°F |
113-156°F |
156°F |
122°F |
water temp. |
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11
1Open the door and press the On/Off button.
1Open the door and press the On/Off button.
3Press and hold the Delay Start button. Release when the desired delay time is shown in the display window.
2Press and hold the two buttons labeled Cancel/Reset for 3 seconds.
4Open the door and press the On/Off button. You may now start a new cycle.
You could be seriously scalded if you allow hot water to splash out of the dishwasher. OPEN THE DOOR CAREFULLY during any wash or rinse cycle. Do not fully open the door until water noises have stopped.
2Press the On/Off button to turn the unit off.
4To resume the cycle, press the On/Off button and close the dishwasher door.
1Press and hold the Auto button, then press and hold the On/Off button.
3To activate Extra Dry Heat, press the Auto button until the display indicates “1”.
4To disable Extra Dry Heat, press the Auto button until the display indicates “0”.
5Press the On/Off button to save the setting.
The cycle completion signal alerts you when a cycle completes and the dishwasher has washed and dried the dishes. You can choose to disable the tone or adjust the volume.
To activate:
1With the unit OFF, press and hold the right of the two Cancel/Reset buttons and then press and hold the On/ Off button.
2When the light on the Cancel/Reset button you are pressing illuminates and the tone goes off, release both buttons.
3Press the right of the two Cancel/Reset buttons again until you achieve the desired volume or until there is no tone (to turn cycle completion signal OFF).
4Press the On/Off button to save the setting.
Check water inlet Sensors OK Spray pressure Do not open door
Sanitation rinse
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Washing |
Rinsing |
Drying |
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Program progress
12
Certain areas of the dishwasher require occasional maintenance. The maintenance tasks are easy to do and will ensure continued superior performance from your dishwasher.
Water may occasionally splash out of your dishwasher, particularly if you interrupt a cycle or open the dishwasher door during a cycle. To avoid floor damage and possibly mold growth, do not allow wet areas to remain around or under the dishwasher.
Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse agent is full and functioning properly.
Remove the top spray arm by first removing the empty top rack from the dishwasher. Turn the rack upside down. The top spray arm is held in position by a locking nut as shown in Figure 11. Turn the locking nut counterclockwise and remove it to release the spray arm. Look for obstruction in the spray nozzles. If the spray nozzles need cleaning, flush them under running water.
To reinstall the top spray arm, place it back in position and return the locking nut to its install position. Turn the locking nut clockwise to secure. Return the top rack to the top rack roller guides.
Remove the bottom spray arm by first removing the empty bottom rack from the dishwasher. Grasp and lift the spray arm as shown in Figure 12. Look for obstruction in the spray nozzles. If the spray nozzles need cleaning, flush them under running water.
To reinstall the bottom spray arm, return the bottom spray arm to the installed position and press it until it snaps into place. Return the bottom rack to the installed position.
The filter system consists of a Large Object Trap/Cylinder Filter assembly, a Fine Filter and a Micro Filter. The filter system is located on the inside of your dishwasher under the lower rack and is easily accessible. During normal use, the filter system is self-cleaning. You should occasionally inspect it for foreign objects and clean it when necessary.
To avoid injury, do not reach into the large object trap with your fingers. The large object trap could contain sharp objects.
To remove the Large Object Trap, remove the bottom rack. Grasp the assembly and turn it counterclockwise. Lift the assembly out.
Carefully examine the assembly. If you find debris in the Large Object Trap, turn it upside-down and gently tap it on a flat surface to dislodge and remove debris.
Remove the Micro Filter as shown in Figure 14 on page 14.
Flush the Micro Filter and Fine Filter clean by holding them under running water.
Large Object
Trap
Cylinder
Filter
Fine Filter
Figure 13
To reinstall the filter system, return the Micro Filter to the installed position. Place the Large Object Trap/Cylinder Filter Assembly and Fine Filter into the installed position.
Turn the locking nut clockwise until it is locked. The arrow on the ring handle and the arrow on the Fine Filter should point at each other.
13
Clean the exterior door panel |
Figure 14 |
Colored doors: use only a soft cloth dampened with soapy water.
Stainless steel doors: use a soft cloth with a non-abrasive cleaner (preferably a liquid spray) made for cleaning stainless steel. For the best results, apply the stainless steel cleaner to the cloth and then wipe the surface.
Regularly clean the door gasket with a damp cloth to remove food particles and other debris. Also clean the door seal, located inside the dishwasher at the bottom of the door.
Micro
Filter
If your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by an authorized professional service. Turn your household water supply to the dishwasher off when on extended vacation or when dishwasher will not be used for more than 1 month.
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.
Problem |
Cause |
Action |
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Dishwasher does not start
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Door may not be properly latched |
1. |
Shut the door completely until you hear it click. |
2. |
Unit may not be turned on |
2. |
Press the main power switch to turn unit on. |
3. |
Unit not reset or previous cycle not completed |
3. To reset, refer to “Cancel a Cycle” (page 12) in this manual. |
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4. |
Delay start engaged |
4. To reset, refer to “Delay Start” (page 12) section in this manual. |
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5. |
Interruption of electrical power supply to dish- |
5. |
Check circuit breaker |
washer or blown fuse. |
6. |
Select a cycle and close the door. |
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6. |
The door may have been closed without first |
7. |
Check and turn on water supply. |
selecting a cycle |
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7. |
Water supply may not be turned on |
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Dishwasher beep- |
1. |
Default factory settings alert the customer that |
1. |
To adjust the volume or deactivate, refer to the “Cycle Com- |
ing (end of cycle |
the cycle is complete by beeping. This feature can |
pletion Signal” (page 12) section in this manual. |
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signal) |
be deactivated if so desired. |
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Display does not |
1. |
A fuse may have been blown or circuit breaker |
1. |
Check the fuse or circuit breaker box and replace the fuse or |
illuminate |
tripped |
reset the breaker if necessary |
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2. |
Door not closed or latched |
2. |
Ensure door is properly latched and completely closed |
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Note: For models with controls on top of the door, the |
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display only illuminate when the door is opened and |
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controls are visible. |
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Dishwasher seems |
1. |
Incoming water is not warm enough |
1. |
Before starting a cycle, run hot water faucet at the sink clos- |
to run a long time |
2. |
Cycle time can vary due to soil and water condi- |
est to the dishwasher |
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tions |
2. |
Sensors in the dishwasher automatically increase the cycle |
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3. |
Rinse agent dispenser is empty |
time to ensure a good wash when heavy soil is detected |
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4. |
Dishwasher connected to cold water supply |
3. |
Add rinse agent |
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Note: Refer to “Wash Cycle Information” (page 11) |
4. |
Verify dishwasher is connected to hot water supply plumbing |
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section in this manual for typical cycle lengths |
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Dishes are not get- |
1. |
Spray arm movement obstructed |
1. Ensure that spray arm movement is not blocked by hand rotat- |
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ting clean enough |
2. |
Spray arm nozzles clogged |
ing spray arms before starting cycle |
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3. |
Improper use of detergents |
2. Remove the spray arms and clean according to the “Care and |
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4. |
Filters could be clogged |
Maintenance” (pages 13-14) section of the manual |
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5. |
Dishes are nested or loaded too close together |
3. |
Increase or decrease detergent depending on the water hard- |
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6. |
Selected wash cycle is not suitable for food soil |
ness (refer to Table 1) |
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conditions |
4. |
Clean the filters according to the “Care and Maintenance” |
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(pages 13-14) section of the manual |
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5. |
Rearrange load such that water spray can reach all items in |
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the dishwasher - see “Loading the Dishwasher” (page 5-7) sec- |
tion of the manual
6. Refer to “Wash Cycle Information” (page 11) section of the manual
14
Problem |
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Cause |
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Action |
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Dishes are not get- |
1. |
Rinse agent dispenser is empty |
1. |
Add rinse aid - the use of rinse aid improves drying |
ting dry enough |
2. |
Improper loading of dishes |
2. |
Rearrange load to ensure items are not nesting (see “Loading |
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3. |
Selected cycle does not include drying |
the Dishwasher” (page 5-7) section of the manual) |
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4. |
Extra Dry Heat is not activated |
3. |
Rinse and Hold setting does not include drying |
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Note: Plastic or Teflon do not typically dry as well as |
4. |
See the “Operating the Dishwasher” (page 12) section of this |
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other items due to their inherent properties |
manual to learn how to activate Extra Dry Heat |
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Odor |
1. |
Food debris is present at the bottom of the dish- |
1. |
Remove the filters and clean according to the “Care and Main- |
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washer |
tenance” (pages 13-14) section of the manual |
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2. |
Food particles are present near the door seal |
2. Refer to “Care and Maintenance” (pages 13-14) section of the |
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3. Dishes left in unit too long before running a cycle |
manual |
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4. |
Residual water is present at the bottom of the dish- |
3. |
Run a Rinse cycle if you do not intend to immediately wash |
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washer |
the dishes |
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5. |
Drain hose is obstructed |
4. Ensure the unit has completely drained from the last cycle |
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5. |
Remove any obstructions from the drain hose by calling quali- |
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fied personnel. |
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Note: If odor still persists, run the Normal/Regular cycle until it |
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flushes and interrupt the cycle and place an 8oz. cup of distilled |
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white vinegar solution on the top rack and then finish the cycle. |
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Dishwasher not |
1. |
Restriction in the water supply system |
1. |
Ensure that the water supply valve (typically located under |
filling with water |
2. |
Previous wash cycle was not completed |
kitchen sink) is open and check that the water supply line has no |
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3. |
Delay start is active |
kinks or clogs |
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4. |
Household water supply is off |
2. |
Refer to the “Operating the Dishwasher” (page 12) section of |
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the manual. |
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3. Cancel the delay start or wait until delay start time completes |
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4. |
Turn household water supply on |
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Water leaks |
1. |
Suds |
1. |
Wrong type of detergent results in suds and leaks - use only |
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2. |
Door seal could be pulled away from track |
dishwasher detergents. If suds still persist, add one tablespoon |
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3. |
Condensation vent is blocked |
of vegetable oil at the bottom of the dishwasher and run the |
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4. |
Improper installation |
desired cycle. |
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2. |
Ensure the door seal is in the track |
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3. |
Ensure that condensation vent is not blocked |
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4. Have proper installation verified by qualified personnel (water |
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supply, drain system, leveling, plumbing) |
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Tub stains |
1. Stains on the dishwasher interior are due to water |
1. |
Concentrated lemon juice can reduce the build up of hard |
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hardness |
water stains. Run a Regular cycle until it flushes and interrupt |
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2. |
Silverware in contact with tub |
the cycle and then place an 8oz. cup of the concentrated lemon |
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solution on the top rack and finish the cycle. this can be done |
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periodically to avoid build up. |
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2. |
Ensure that silverware does not make contact with the tub |
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while running a cycle. |
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Streaks on glass- |
1. |
Incorrect rinse agent setting |
1. |
Depending on the hardness of water, adjust the rinse agent |
ware or residue on |
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dispenser. Refer to “Adding Detergent and Rinse Aid” (page 10) |
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the dishes |
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section in the manual |
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Fascia panel dis- |
1. |
Abrasive cleaner used |
1. |
Use mild detergents with soft damp cloth |
colored or marked |
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Noise during wash |
1. |
Dishes may not be arranged properly |
1. |
Water circulation sound is normal, but if you suspect items |
cycle |
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are banging into each other or into the spray arms, refer to the |
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“Loading the Dishwasher” (page 5-7) section of the manual for |
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optimal arrangement. |
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Detergent dis- |
1. |
Improper operation of detergent cover |
1. |
Refer to “Adding Detergent and Rinse Aid” (page 10) section |
penser cover will |
2. |
Previous cycle has not been finished or reset or |
of the manual for instructions on opening and closing the dis- |
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not shut |
cycle or interrupted |
penser |
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2. |
Refer to the “Operating the Dishwasher” (page 12) section of |
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the manual |
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Unable to select |
1. |
Previous cycle has not finished |
1. |
Refer to the “Operating the Dishwasher” (page 12) section of |
desired cycle |
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the manual |
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15
Customer Service
Your Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:
1Call us at 1-800-944-2904
2Contact Customer Service from our web site:
www.bosch-home.com/us or www.bosch-appliances.ca
3Contact your installer or the Bosch® Authorized Service Contractor in your area.
4Write us:
http://www.bosch-home.com/us/customer-support/contact-us.html
Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door. Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty service.
This Bosch® dishwasher is backed by the Good Housekeeping Seal. The limited warranty reflected by the Good
Housekeeping Seal means that if a product bearing the Seal is defective within the first two years of purchase,
This Bosch dishwasher is backed by the Good housekeeping Seal. The limited
Good Housekeeping will replace the product or refund the purchase price. For details please visit GHSeal.com.
warranty reflected by the Good Housekeeping Seal means that if a product bearing the Seal is defective within the first two years of purchase, Good Housekeeping will replace the product or refund the purchase price. For details please visit GHSeal.com
16