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Installation Guide
PGP Support Package for BlackBerry Devices
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SWD-500612-0815092244-001
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Contents
PGP Support Package for BlackBerry devices installation................................................................................................................................................ 3
About the PGP Support Package for BlackBerry devices................................................................................................................................................................ 3
Prerequisites: Installing the PGP Support Package for BlackBerry devices................................................................................................................................. 3
Install the PGP Support Package for BlackBerry devices on your computer............................................................................................................................... 3
Install or upgrade the PGP Support Package for BlackBerry devices on your BlackBerry device............................................................................................ 3
Enroll with the PGP Universal Server................................................................................................................................................................................................. 3
PGP Support Package for BlackBerry devices troubleshooting..................................................................................................................................................... 4
Legal notice.................................................................................................................................................................................................................................. 5
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Installation Guide
PGP Support Package for BlackBerry devices installation
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Installation Guide
PGP Support Package for BlackBerry devices installation
PGP Support Package for BlackBerry devices installation
About the PGP Support Package for BlackBerry devices
The PGP® Support Package for BlackBerry® devices is designed to permit you to send PGP protected messages from—and receive PGP
protected messages to—your BlackBerry device, if you are able to send PGP protected messages from and receive PGP protected messages
to your computer. The PGP Support Package for BlackBerry devices supports messages protected using the OpenPGP standard and, if
your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports them, messages
protected using the PGP/MIME standard.
Prerequisites: Installing the PGP Support Package for BlackBerry devices
• Verify that you have installed the BlackBerry® Device Software on your computer. The installation file for the PGP® Support
Package for BlackBerry devices uses components from the BlackBerry Device Software.
• Verify that you have installed and configured the PGP® Universal Satellite or PGP® Desktop Professional on your computer. To
determine the correct version for your configuration, see the PGP documentation.
• Verify that you have obtained the installation file for the PGP Support Package for BlackBerry devices from PGP Corporation or an
authorized PGP reseller.
• Verify that your BlackBerry® Enterprise Server supports the PGP Support Package for BlackBerry devices.
Install the PGP Support Package for BlackBerry devices on your computer
1. Double-click the installation file for the PGP® Support Package for BlackBerry® devices.
2. Complete the instructions on the screen.
Install or upgrade the PGP Support Package for BlackBerry devices on your BlackBerry device
1. Connect your BlackBerry® device to your computer.
2. On the taskbar, click Start > Programs > BlackBerry > Desktop Manager.
3. Double-click the Application Loader icon.
4. Click Next.
5. Select the BlackBerry PGP Support Package check box.
6. Click Next.
7. Click Finish.
Enroll with the PGP Universal Server
1. After your BlackBerry® device has completed enterprise activation, at the prompt, click Enroll Now.
2. Type your email address or user name and password.
3. Click OK.
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4. Click OK again.
5. To download PGP® keys from the PGP® Universal Server, click Yes.
6. Type the pass phrase to decrypt your private key.
7. Click OK.
PGP Support Package for BlackBerry devices troubleshooting
PGP Support Package for BlackBerry devices troubleshooting
I cannot enroll with the PGP Universal Server
Try performing one of the following actions:
• Verify that you used the correct email address or user name and password to enroll. Try typing the email address or user name
and password again.
• If you dismissed the Enroll Now prompt, in the device options, click Security Options. Click PGP. Click Enroll with Universal
Server. Click Download keys.
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Legal notice
Legal notice
©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks,
names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the
world.
Bluetooth is a trademark of Bluetooth SIG. DataViz, Sheet to Go, Slideshow to Go, and Word to Go are trademarks of DataViz. IBM, Domino,
Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. JavaScript is a trademark of Sun Microsystems,
Inc. Microsoft and Outlook are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. PGP, PGP
Desktop Professional, and PGP Universal Server are trademarks of PGP Corporation. Roxio is a trademark of Sonic Solutions. RSA is a
trademark of RSA Security. vCard is a trademark of the Internet Mail Consortium. All other trademarks are the property of their respective
owners.
The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various
patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460;
D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for
a list of RIM (as hereinafter defined) patents.
This documentation including all documentation incorporated by reference herein such as documentation provided or made available at
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Legal notice
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