Installation and Operating instructions for
C6670-0010
Control Cabinet Industrial Server
Version: 1.2
Date: 2018-11-23
Table of contents
Table of contents
1 Foreword 3
1.1 Notes on the Documentation 3
1.1.1 Liability Conditions 3
1.1.2 Trademarks 3
1.1.3 Patent Pending 3
1.1.4 Copyright 3
1.1.5 State at Delivery 3
1.1.6 Delivery conditions 3
1.2 Description of safety symbols 4
1.3 Basic safety measures 5
1.4 Operator’s obligation to exercise diligence 6
1.4.1 National regulations 6
1.4.2 Procedure in the event of a fault 6
1.4.3 Operator requirements 6
2 Product Description 7
2.1 Product overview 7
2.2 Appropriate Use 9
2.3 Opening the Housing 9
2.4 Access to the battery 11
2.5 Access to the fans 12
2.5.1 Replacing the fans in the area of the interfaces 12
2.5.2 Exchanging the fan cartridge 13
2.6 Interfaces 14
2.6.1 Network connection (X112, X113) 14
2.6.2 USB interfaces USB3, USB4 (X108, X109) 14
2.6.3 USB interfaces USB1, USB2 (X110, X111) 14
2.6.4 VGA (Video Interface) (X114) 14
2.6.5 Serial interface (PCIe Slot1) 14
2.6.6 DVI-I (Digital Visual Interface) (PCIe Slot6) 15
2.6.7 DVI-D (Digital Visual Interface) (PCIe Slot6) 15
2.6.8 Additional plug-in cards (optional) 15
2.6.9 Ground connection 15
3 Installation 16
3.1 Transport and Unpacking 16
3.1.1 Transport 16
3.1.2 Unpacking 16
C6670-0010 1
Table of contents
3.2 Installation of the PC in the control cabinet 17
3.2.1 Preparation of the control cabinet 17
3.2.2 Earthing measures 17
3.3 Power supply of the Industrial PC 18
3.3.1 Current carrying capacity of the 100-240 V power supply unit 18
3.3.2 Mains Socket 18
3.3.3 Power cords Europe 18
3.3.4 Power cords USA / Canada 18
3.4 Connecting the Industrial PC 19
3.4.1 Connecting cables 19
4 Operating Instructions 20
4.1 Switching the Industrial PC on and off 20
4.1.1 Switch on 20
4.1.2 Shutting down and switching off 20
4.1.3 First switching on and driver installation 20
4.2 Servicing and maintenance 21
4.2.1 Cleaning of the Industrial PC 21
4.2.2 Maintenance 21
4.2.3 Replacing the Battery on the Motherboard 21
4.3 Emergency procedures 21
4.4 Shutting down 21
4.4.1 Disposal 21
5 Troubleshooting 22
6 Assembly dimensions 23
7 Technical Data 25
8 Appendix 26
8.1 Beckhoff Support and Service 26
8.1.1 Beckhoff branches and partner companies 26
8.1.2 Beckhoff company headquarters 26
8.2 Approvals for USA and Canada 27
8.3 FCC Approvals for the United States of America 27
8.4 FCC Approval for Canada 27
2 C6670-0010
Foreword
1 Foreword
1.1 Notes on the Documentation
This description is only intended for the use of trained specialists in control and automation engineering
who are familiar with the applicable national standards. It is essential that the following notes and
explanations are followed when installing and commissioning these components.
The responsible staff must ensure that the application or use of the products described satisfy all the
requirements for safety, including all the relevant laws, regulations, guidelines and standards.
1.1.1 Liability Conditions
The documentation has been prepared with care. The products described are, however, constantly under
development. For that reason the documentation is not in every case checked for consistency with
performance data, standards or other characteristics. In the event that it contains technical or editorial
errors, we retain the right to make alterations at any time and without warning. No claims for the
modification of products that have already been supplied may be made on the basis of the data, diagrams
and descriptions in this documentation.
All pictures shown in the documentation are exemplary. Illustrated configurations can differ from standard.
1.1.2 Trademarks
Beckhoff®, TwinCAT®, EtherCAT®, EtherCAT P®, Safety over EtherCAT®, TwinSAFE®, XFC® and XTS®
are registered trademarks of and licensed by Beckhoff Automation GmbH.
Other designations used in this publication may be trademarks whose use by third parties for their own
purposes could violate the rights of the owners.
1.1.3 Patent Pending
The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents: EP1590927, EP1789857, DE102004044764, DE102007017835 with corresponding applications
or registrations in various other countries.
The TwinCAT Technology is covered, including but not limited to the following patent applications and
patents: EP0851348, US6167425 with corresponding applications or registrations in various other
countries.
1.1.4 Copyright
©
Beckhoff Automation GmbH & Co. KG.
The reproduction, distribution and utilization of this document as well as the communication of its contents
to others without express authorization are prohibited. Offenders will be held liable for the payment of
damages. All rights reserved in the event of the grant of a patent, utility model or design.
1.1.5 State at Delivery
All the components are supplied in particular hardware and software configurations appropriate for the
application. Modifications to hardware or software configurations other than those described in the
documentation are not permitted, and nullify the liability of Beckhoff Automation GmbH & Co. KG.
1.1.6 Delivery conditions
In addition, the general delivery conditions of the company Beckhoff Automation GmbH & Co. KG apply.
C6670-0010 3
Foreword
1.2 Description of safety symbols
The following safety symbols are used in this operating manual. They are intended to alert the reader to
the associated safety instructions.
Acute risk of injury!
DANGER
If you do not adhere the safety advise adjoining this symbol, there is immediate
danger to life and health of individuals!
Risk of injury!
WARNING
If you do not adhere the safety advise adjoining this symbol, there is danger to life and
health of individuals!
Hazard to individuals!
CAUTION
If you do not adhere the safety advise adjoining this symbol, there is obvious hazard to
individuals!
Hazard to devices and environment
Attention
If you do not adhere the notice adjoining this symbol, there is obvious hazard to
materials and environment.
Note or pointer
Note
This symbol indicates information that contributes to better understanding.
4 C6670-0010
Foreword
1.3 Basic safety measures
Before the Industrial PC is switched off, software that is running must be properly closed.
Otherwise it is possible that data on the storage medium is lost. Please read the section Switching the
Industrial PC on and off.
Switch off all parts of the equipment, then uncouple the fieldbus
Attention
Before opening the housing, and whenever the Industrial PC is not being used for
control purposes (such as during functional checks after a repair), all parts of the
equipment must first be switched off, after which the Industrial PC is to be
disconnected from the equipment.
Pulling out the fieldbus connection plug uncouples the PC (optional).
Items of equipment that have been switched off must be secured against being switched on again.
The Industrial PC’s power supply unit must be supplied with 100 VAC - 240 VAC.
Do not open the power supply unit while voltage is applied!
DANGER
The supply voltage must be switched off before the power supply unit housing is
opened.
Do not exchange any parts when under power
Attention
When components are being fitted or removed, the supply voltage must be switched
off.
Fitting work on the Industrial PC can result in damage:
• if metal objects such as screws or tools fall onto operating circuit boards.
• if connecting cables internal to the PC are removed or inserted during
operation.
• if plug-in cards are removed or inserted when the PC is switched on.
C6670-0010 5
Foreword
1.4 Operator’s obligation to exercise diligence
The operator must ensure that
• the product is only used as intended (see chapter Product Description)
• the product is in a sound condition and in working order during operation
• the product is operated, maintained and repaired only by suitably qualified and authorized
personnel
• the personnel is instructed regularly about relevant occupational safety and environmental
protection aspects, and is familiar with the operating manual and in particular the safety notes
contained herein
• the operation manual is in good condition and complete, and always available for reference at the
location of the product.
Only trained persons may open the Industrial PC housing
Attention
The operator is responsible for ensuring that only trained electrical staff opens the
housing of the Industrial PC.
1.4.1 National regulations
Depending on the type of machine and plant in which the Industrial PC is used, national regulations
governing the controllers of such machines will apply, and must be observed by the operator. These
regulations cover, amongst other things, the intervals between inspections of the controller. The operator
must initiate such inspections in good time.
1.4.2 Procedure in the event of a fault
In the event of faults at the Industrial PC, the list in the section Troubleshooting can be used to determine
the measures to be taken.
1.4.3 Operator requirements
Anyone who uses the Industrial PC must have read these operating instructions and must be familiar with
all the functions of the software installed on the Industrial PC to which he has access.
6 C6670-0010
Product Description
2 Product Description
2.1 Product overview
C6670 | Control cabinet Industrial Server
The C6670 Industrial Server is designed for installation in control cabinets. The C6670 and a Beckhoff
Control Panel with DVI and USB connection make an ideal combination, representing a powerful platform
for machine construction and plant engineering applications with the TwinCAT automation software.
In combination with TwinCAT 3, two Intel® Xeon® processors, each with 6, 12, 16 or 20 cores on one
motherboard with two Gigabit Ethernet controllers and a powerful graphics card produce a machine or
plant controller that offers computing power for completely new ideas. Apart from the extremely high
performance, up to 1024 GB DDR4 RAM, three PCIe Gen3 x16 and three PCIe Gen3 x8 plug-in card
slots are also available for several camera interface cards for video evaluation.
All connections of the Industrial Server face upwards, so that the connecting cables can be taken directly
to the wiring channel. The side walls are completely passive, and allow the Industrial Server to be fitted
immediately next to other control cabinet devices.
The C6670 features two hard drive removable frames which, together with the on-board RAID controller,
form a RAID 1 system with two mirrored hard disks or SSDs. This ensures high data security. Hard disks
or SSDs which failed can easily be exchanged during operation.
The device can be equipped with a multi DVD drive. Card holders for the plug-in cards ensure resistance
to impacts and vibrations. The C6670 offers convenient access to drives, memory and plug-in cards. The
Industrial Server is supplied with a 100 to 240 V AC full range power supply unit.
A type plate is located on the top of the front cover, giving detailed information about the server
configuration.
C6670-0010 7
Product Description
The Industrial Server offers the following benefits:
• 6-slot SSI EEB Industrial Server for control cabinet installation
• all slots for full-size plug-in cards
• 2 removable frames for hard disks
• drives and plug-in cards easily accessible
• all connectors on the top
• detailed PC configuration information on the front
• protection class IP20
• operating temperature 0…50 °C.
8 C6670-0010
Product Description
2.2 Appropriate Use
The C6670-0010 Industrial Server is designed for mounting in control cabinets for machine and plant
engineering applications
Risk of explosion!
Danger
The Industrial Server must not be used where there is a risk of explosion.
2.3 Opening the Housing
Top view of the
C6670-0010
The housing cover is locked by a latch. After pressing the key (1) the cover can be fold up a little in the
region of the connectors.
Opening the housing
unlock key (1
)
After folding up the cover as shown, it can be pulled out of the slides in direction of the arrow.
C6670-0010 9
Product Description
Taking off the housing
cover
slides on both sides (2)
Now the housing cover can be taken off completely, so providing access to the components.
The reassembly of the cover takes place in reverse order. Ensure that the cover engages into the
slides (2).
Removing the card holder
card holde
r
knurled scre
w
After loosening the knurled screw the card holder can be lifted off.
10 C6670-0010
Product Description
Components of the PCs
2 mobile racks for
hard disks
motherboard
batter
y
100-240 VAC full
range power supply
PCIe card slots
interfaces
Under the housing cover there is a motherboard with two Intel® Xeon® prozessors with each 6, 12 or
18 Cores.
The connections of the Industrial PC are located on top of the housing.
2.4 Access to the battery
Removing the cover allows access to the battery:
Danger of Explosion!
WARNING
The battery is a CR2032 type (nominal voltage: 3.0 V) from e.g. Panasonic or Sanyo.
Replace battery only with the identical type or an alternative type recommended by the
manufacturer. Notice correct polarity!
Polarity of the battery:
+ pole
Handling of Lithium Batteries
WARNING
Lithium Batteries should not be recharged, exposed to fire, opened and they should be
protected against sunlight and moisture.
C6670-0010 11
Product Description
2.5 Access to the fans
For optimal cooling the Industrial Server is equipped with two fans in the area of the connectors and one
fan cartridge at the bottom. The fans can be exchanged.
2.5.1 Replacing the fans in the area of the interfaces
Identical fan type
Attention
Replace the fans only with the identical type or an alternative type approved by
Beckhoff.
Remove the housing cover
Note
For exchanging the fan cartridge, it can be necessary to remove the housing cover.
Removing the fans
After removing the phillips head screws the fans can be exchanged. Therefor disconnect the supply cable
from the motherboard.
12 C6670-0010
Product Description
2.5.2 Exchanging the fan cartridge
Identical fan type
Attention
Replace the fans only with the identical type or an alternative type approved by
Beckhoff.
For exchanging the fan cartridge (1), first solve the knurled screw (2):
Opening the fan cartridge
The cartridge can then be folded down and taken out.
Removing the fan
Disconnect the supply cable from the motherboard. Therefor it can be necessary to remove the housing
cover.
After exchanging the fan cartridge the reassembly takes place in reverse order.
C6670-0010 13
Product Description
2.6 Interfaces
X108
X109
X110
X111
X112
X
113 X114
2.6.1 Network connection (X112, X113)
The RJ-45 connectors (X112, X113) allow the PC to be connected to a 10Gbit BASE-T Local Area
Network (LAN). The interfaces do not support EtherCAT.
2.6.2 USB interfaces USB3, USB4 (X108, X109)
The two USB interfaces (X108, X109) are used for connecting peripheral devices with USB connection.
USB3.0 standard is supported. The power delivery is each limited to 900 mA.
2.6.3 USB interfaces USB1, USB2 (X110, X111)
The two USB interfaces (X110, X111) are used for connecting peripheral devices with USB connection.
USB2.0 standard is supported. The power delivery is each limited to 500 mA.
2.6.4 VGA (Video Interface) (X114)
The VGA connection (X114) is used for transferring the video signal.
2.6.5 Serial interface (PCIe Slot1)
The Industrial Server has one serial interfaces COM1, using the type RS232, which is brought to a 9 pin
SUB-D plug connector.
The interface is preferably suitable for connecting a Beckhoff UPS C9900-U124.
14 C6670-0010
Product Description
2.6.6 DVI-I (Digital Visual Interface) (PCIe Slot6)
The DVI connection is used for transferring the video signal. DVI-I standard is supported.
The power delivery is limited to 1000 mA.
2.6.7 DVI-D (Digital Visual Interface) (PCIe Slot6)
The DVD connection is used for transferring the video signal. DVI-D standard is supported.
The power delivery is limited to 1000 mA.
2.6.8 Additional plug-in cards (optional)
There is a type plate on the front cover of the Industrial Server which provides information about the
hardware configuration of the Industrial PC at the time of delivery.
2.6.9 Ground connection
Earthing connections dissipate interference from external power supply cables, signal cables or cables to
peripheral equipment. See also chapter Earthing measures.
C6670-0010 15
Installation
3 Installation
3.1 Transport and Unpacking
The specified storage conditions must be observed (see chapter Technical Data).
3.1.1 Transport
Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts.
During transport, the Industrial PC should be protected from excessive mechanical stress. Therefore,
please use the original packaging.
Danger of damage to the unit
Attention
If the device is transported in cold weather or is exposed to extreme variations in
temperature, make sure that moisture (condensation) does not form on or inside the
device.
Prior to operation, the unit must be allowed to slowly adjust to room temperature. Should condensation
occur, a delay time of approximately 12 hours must be allowed before the unit is switched on.
3.1.2 Unpacking
Proceed as follows to unpack the unit:
1. Remove packaging.
2. Do not discard the original packaging. Keep it for future relocation.
3. Check the delivery for completeness by comparing it with your order.
4. Please keep the associated paperwork. It contains important information for handling the unit.
5. Check the contents for visible shipping damage.
6. If you notice any shipping damage or inconsistencies between the contents and your order, you
should notify Beckhoff Service.
16 C6670-0010
Installation
3.2 Installation of the PC in the control cabinet
The C6670-0010 Industrial Server is designed for mounting in control cabinets for machine and plant
engineering applications.
The ambient conditions specified for operation must be observed (see chapter Technical Data).
3.2.1 Preparation of the control cabinet
Four holes for the fixing bolts have to be provided in the control cabinet according to the dimensions of
the PC (see chapter Assembly dimensions).
Circulation of air
Note
When the unit is installed in an enclosure, adequate space for ventilation and for
opening the PC must be provided.
The clearance above and below the housing must be at least 5 cm in order to ensure
adequate ventilation of the PC.
Avoid extreme environmental conditions
Attention
Extreme environmental conditions should be avoided as far as possible. Protect the PC
from dust, moisture and heat.
The ventilation slots of the PC must not be covered.
3.2.2 Earthing measures
Earthing connections dissipate interference from external power supply cables, signal cables or cables to
peripheral equipment.
Establish a low-impedance connection from the earthing point on the PC housing to the central earthing
point on the control cabinet wall, in which the computer is being installed. The earthing connection is
located in the area of the connectors of the Industrial PC.
C6670-0010 17
Installation
3.3 Power supply of the Industrial PC
The Industrial PC is serially fitted with a 100-240 VAC, 50-60 Hz full range power supply unit.
3.3.1 Current carrying capacity of the 100-240 V power supply unit
Output voltages from the 100-240 V power supply unit Current loading maximum
+3.3 V 20 A
+5 V stand by 3 A
+5 V 25 A
+12 V 50 A
-12 V 0.5 A
Total output current of +5 V and +3.3 V not exceed 135 W!
3.3.2 Mains Socket
A mains socket is located on top of the PC housing next to the main switch in order to connect the power
supply.
Mains socket and main
switch at the PC housing
mains socket
main switch
3.3.3 Power cords Europe
In the area Europe you use the provided cable with inlet connector for non-heating apparatus to connect
the Industrial-PC to the power supply. Minimum temperature rating of supply cables should be 80 °C.
3.3.4 Power cords USA / Canada
In the area USA / Canada the power supply cable must show the following specifications according to the
supply voltage:
Listed, Detachable, maximum 4.5 m (14.76 ft.) long; rated minimum 125 V, 10 A, Type SJT or Type
SVT; one end terminates in NEMA 5-15P/-20P grounding-type attachment plug, other end in
appliance coupler. Minimum temperature rating of supply cables should be 80 °C.
or
Listed, Detachable, maximum 4.5 m (14.76 ft.) long; rated minimum 250 V, 10 A, Type SJT or Type
SVT; one end terminates in NEMA 6-15P/-20P grounding-type attachment plug, other end in
appliance coupler. Minimum temperature rating of supply cables should be 80 °C.
18 C6670-0010
Installation
3.4 Connecting the Industrial PC
The mains plug must be disconnected
Attention
The power supply plug must be withdrawn!
Please read the documentation for the external devices prior to connecting them!
During thunderstorms, plug connector must neither be inserted nor removed!
When disconnecting a plug connector, always handle it at the plug. Do not pull the cable!
3.4.1 Connecting cables
The connections are located at the top side of the Industrial PC and are documented in the Product
Description chapter.
When connecting the cables to the Industrial PC, proceed according to the following sequence:
• Switch off all the devices that are to be connected.
• Disconnect all the devices that are to be connected from the power supply.
• Connect all the cables between the Industrial PC and to the devices that are to be connected.
• Connect all data transfer cables (if present) to the appropriate plug-in receptacles of the data/
telecommunication networks.
• Reconnect all devices to the power supply.
C6670-0010 19
Operating Instructions
4 Operating Instructions
4.1 Switching the Industrial PC on and off
4.1.1 Switch on
The Industrial PC has its own mains switch. The Industrial PC will start when the main switch switched
on.
4.1.2 Shutting down and switching off
When the plant is switched off, or when it is disconnected from its power supply, the Industrial PC will be
switched off.
Control software such as is typically used on Industrial PCs permits various users to be given different
rights. A user who may not close software may also not switch the Industrial PC off, since data can be
lost from the hard disk by switching off while software is running.
First shut down, then switch off the PC
Attention
If the Industrial PC is switched off as the software is writing a file to the memory drive,
the file will be destroyed. Control software typically writes something to the memory
drive every few seconds, so that the probability of causing damage by switching off
while the software is running is very high.
Switch off power supply
Attention
When you have shut down the Industrial PC, you have to switch off power supply for at
least 10 seconds before rebooting the system.
After resetting power supply the PC will start booting automatically.
4.1.3 First switching on and driver installation
When you switch on the Industrial PC for the first time, the pre-installed operating system (optional) will
be started. In this case, all the required drivers for any additional, optional hardware components ordered
with the PC will already have been installed.
If the PC was ordered without operating system, you have to install the operating system and the driver
software for any auxiliary hardware yourself. Please follow the instructions in the documentation for the
operating system and the additional devices.
20 C6670-0010
Operating Instructions
4.2 Servicing and maintenance
4.2.1 Cleaning of the Industrial PC
Disconnect power supply
DANGER
Switch off the Industrial PC and all connected devices, and disconnect the Industrial
PC from the power supply.
The device can be cleaned with a soft, damp cleaning cloth. Do not use any aggressive cleaning
materials, thinners, scouring material or hard objects that could cause scratches.
4.2.2 Maintenance
The Industrial PC is maintenance-free.
4.2.3 Replacing the Battery on the Motherboard
A used battery on the motherboard has to be replaced. See also chapter Access to the battery.
Danger of Explosion!
WARNING
The battery is a CR2032 type (nominal voltage: 3.0 V) from e.g. Panasonic or Sanyo.
Replace battery only with the identical type or an alternative type recommended by the
manufacturer. Notice correct polarity!
Handling of Lithium Batteries
WARNING
Lithium Batteries should not be recharged, exposed to fire, opened and they should be
protected against sunlight and moisture.
The used battery must be disposed of in accordance with national electronics scrap regulations.
4.3 Emergency procedures
In case of fire, the Industrial PC should be extinguished with powder or nitrogen.
4.4 Shutting down
4.4.1 Disposal
Observe national electronics scrap regulations
Note
Observe the national electronics scrap regulations when disposing of the device.
In order to dispose of the device, it must be removed and fully dismantled:
• Housing components (polycarbonate, polyamide (PA6.6)) are suitable for plastic recycling
• Metal parts can be sent for metal recycling
• Electronic parts such as disk drives and circuit boards must be disposed of in accordance with
national electronics scrap regulations.
C6670-0010 21
Troubleshooting
5 Troubleshooting
Fault Cause Procedure
Nothing happens after the Industrial
PC has been switched on
No power supply to the Industrial
PC
Other cause
Check power supply cable
Call Beckhoff Service
The Industrial PC does not boot
fully
Setup settings are incorrect
Other cause
Check the setup settings
Call Beckhoff Service
Computer boots, software starts,
but control does not operate
correctly
Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC
Call the manufacturer of the
machine or the software
Memory device access error Faulty device Call Beckhoff Service
The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but disk drive
responds when switching on
Defective components in the
Industrial PC
Call Beckhoff Service
22 C6670-0010
Assembly dimensions
6 Assembly dimensions
Industrial Server C6670-0010
Notice mounting orientation
Attention
The assembly of the unit must take place with the orientation diagrammed here.
All dimensions in mm.
C6670-0010 23
Assembly dimensions
Notice mounting orientation
Attention
The assembly of the unit must take place with the orientation diagrammed here.
All dimensions in mm.
24 C6670-0010
Technical Data
7 Technical Data
Risk of explosion!
Danger
Do not use the Industrial Server in areas of explosive hazard!
Product name C6670-0010
Dimensions (B x H x T) see chapter Assembly dimensions
Weight 16 kg (basic configuration)
Supply voltage 100 V
AC
- 240 VAC, max. 3 A
Power consumption app. 250 W (basic configuration)
Interfaces 1 x DVI-I
1 x DVI-D
2 x RJ-45 Ethernet 10Gbit BASE-T
2 x USB 2.0
2 x USB 3.0
1 x RS232 D-Sub-9
Protection class IP20
Operating altitude max. 2000 m
Pollution degree 2
Shock resistance
(Sinusoidal vibration)
EN 60068-2-6: 10 to 58 Hz: 0,035 mm
58 to 500 Hz: 0,5 G (~ 5 m/ s2)
Shock resistance
(Shock)
EN 60068-2-27: 5 G (~ 50 m/ s2), duration: 30 ms
EMC compatibility Resistance to interference conforms to EN 61000-6-2
EMC compatibility Emission of interference conforms to EN 61000-6-4
Permissible ambient temperature 0°C to +50°C (operation)
-25°C to +65°C (transport/ storage)
Permissible relative humidity to 95%, no condensation
Transport and storage The same values for atmospheric humidity and shock resistance are
to be observed during transport and storage as in operation. Suitable
packaging of the Industrial PC can improve the resistance to impact
during transport.
Certifications CE
C6670-0010 25
Appendix
8 Appendix
8.1 Beckhoff Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.
8.1.1 Beckhoff branches and partner companies
Please contact your Beckhoff branch office or partner company for local support and service on Beckhoff
products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner
companies: www.beckhoff.com
. You will also find further documentation for Beckhoff components there.
8.1.2 Beckhoff company headquarters
Beckhoff Automation GmbH & Co. KG
Huelshorstweg 20
33415 Verl
Germany
Phone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
E-mail: info@beckhoff.de
Web: http://www.beckhoff.de/
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• world-wide support
• design, programming and commissioning of complex automation systems
• and extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
E-mail: support@beckhoff.com
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
E-mail: service@beckhoff.com
If servicing is required, please quote the project number of your product.
26 C6670-0010
Appendix
C6670-0010 27
8.2 Approvals for USA and Canada
8.3 FCC Approvals for the United States of America
FCC: Federal Communications Commission Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Technical modifications
Note
Technological changes to the device may cause the loss of the FCC approval.
8.4 FCC Approval for Canada
FCC: Canadian Notice
This equipment does not exceed the Class A limits for radiated emissions as described in the Radio
Interference Regulations of the Canadian Department of Communications.
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