ASRock B550M Pro4 Service Manual

4 (1)

Version 1.0

Published April 2020

Copyright©2020 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purpose, without written consent of ASRock Inc.

Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to

infringe.

Disclaimer:

Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.

In no event shall ASRock, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

CALIFORNIA, USA ONLY

The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.

“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/ perchlorate

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard International call charges apply)

The terms HDMI® and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Contents

Chapter 1 Introduction

1

1.1

Package Contents

1

1.2

Specifications

2

1.3

Motherboard Layout

7

1.4

I/O Panel

9

Chapter 2 Installation

11

2.1

Installing the CPU

12

2.2

Installing the CPU Fan and Heatsink

14

2.3

Installing Memory Modules (DIMM)

22

2.4

Expansion Slots (PCI Express Slots)

25

2.5

Jumpers Setup

26

2.6

Onboard Headers and Connectors

27

2.7

Post Status Checker

33

2.8

CrossFireXTM and Quad CrossFireXTM Operation Guide

34

2.8.1

Installing Two CrossFireXTM-Ready Graphics Cards

34

2.8.2

Driver Installation and Setup

36

2.9

M.2 WiFi/BT Module Installation Guide (M2_3)

37

2.10

M.2_SSD (NGFF) Module Installation Guide (M2_1)

39

2.11

M.2_SSD (NGFF) Module Installation Guide (M2_2)

42

Chapter 3 Software and Utilities Operation

45

3.1

Installing Drivers

45

3.2

ASRock Motherboard Utility (A-Tuning)

46

3.2.1

Installing ASRock Motherboard Utility (A-Tuning)

46

3.2.2

Using ASRock Motherboard Utility (A-Tuning)

46

3.3

ASRock Live Update & APP Shop

49

3.3.1

UI Overview

49

3.3.2

Apps

50

3.3.3

BIOS & Drivers

53

3.3.4

Setting

54

3.4

Nahimic Audio

55

3.5

ASRock Polychrome SYNC

56

Chapter 4 UEFI SETUP UTILITY

59

4.1

Introduction

59

4.1.1

UEFI Menu Bar

59

4.1.2

Navigation Keys

60

4.2

Main Screen

61

4.3

OC Tweaker Screen

62

4.4

Advanced Screen

66

4.4.1

CPU Configuration

67

4.4.2

Onboard Devices Configuration

68

4.4.3

Storage Configuration

70

4.4.4

ACPI Configuration

71

4.4.5

Trusted Computing

72

4.4.6

AMD CBS

73

4.4.7

AMD PBS

74

4.4.8

AMD Overclocking

75

4.5

Tools

76

4.6

Hardware Health Event Monitoring Screen

77

4.7

Security Screen

80

4.8

Boot Screen

81

4.9

Exit Screen

84

B550M Pro4

Chapter 1 Introduction

Thank you for purchasing ASRock B550M Pro4 motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the motherboard and step-by-step installation guides. Chapter 3 contains the operation guide of the software and utilities. Chapter 4 contains the configuration guide of the BIOS setup.

Because the motherboard specifications and the BIOS software might be updated, the content of this documentation will be subject to change without notice. In case any modifications of this documentation occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock B550M Pro4 Motherboard (Micro ATX Form Factor)

ASRock B550M Pro4 Quick Installation Guide

ASRock B550M Pro4 Support CD

1 x I/O Panel Shield

2 x Serial ATA (SATA) Data Cables (Optional)

2 x Screws for M.2 Socket (Optional)

English

1

English

1.2 Specifications

Platform

Micro ATX Form Factor

 

Solid Capacitor design

 

2oz Copper PCB

CPU

Supports 3rd Gen AMD AM4 Ryzen™ / future AMD Ryzen™

 

 

Processors (3000 and 4000 Series Processors)*

 

* Not compatible with AMD Ryzen™ 5 3400G and Ryzen™ 3

 

3200G.

 

Digi Power design

 

8 Power Phase design

Chipset

AMD B550

Memory

Dual Channel DDR4 Memory Technology

 

4 x DDR4 DIMM Slots

 

AMD Ryzen series CPUs (Matisse) support DDR4

 

 

4533+(OC)/4466(OC)/4400(OC)/4333(OC)/4266(OC)/

 

 

4200(OC)/4133(OC)/4000(OC)/3866(OC)/3800(OC)/3733

 

 

(OC)/3600(OC)/3466(OC)/3200/2933/2667/2400/2133 ECC

 

 

& non-ECC, un-buffered memory*

 

AMD Ryzen series APUs (Renoir) support DDR4 4733+

 

 

(OC)/4666(OC)/4600(OC)/4533(OC)/4466(OC)/

 

 

4400(OC)/4333(OC)/4266(OC)/4200(OC)/4133(OC)/

 

 

4000(OC)/3866(OC)/3800(OC)/3733(OC)/3600(OC)/

 

 

3466(OC)/3200/2933/2667/2400/2133 ECC & non-ECC, un-

 

 

buffered memory*

 

* Please refer to Memory Support List on ASRock’s website for

 

more information. (http://www.asrock.com/)

 

* Please refer to page 22 for DDR4 UDIMM maximum

 

frequency support.

 

Max. capacity of system memory: 128GB

 

Supports Extreme Memory Profile (XMP) memory modules

 

15μ Gold Contact in DIMM Slots

Expansion

AMD Ryzen series CPUs (Matisse)

Slot

2 x PCI Express x16 Slots (PCIE1: Gen4x16 mode; PCIE3:

 

 

Gen3 x4 mode)*

 

AMD Ryzen series APUs (Renoir)

 

2 x PCI Express x16 Slots (PCIE1: Gen3x16 mode; PCIE3:

 

 

Gen3 x4 mode)*

2

* Supports NVMe SSD as boot disks

1 x PCI Express 3.0 x1 Slot

 

B550M Pro4

 

Supports AMD Quad CrossFireXTM and CrossFireXTM

 

1 x M.2 Socket (Key E), supports type 2230 WiFi/BT

 

 

module

Graphics

Integrated AMD RadeonTM Vega Series Graphics in Ryzen

 

 

Series APU*

*Actual support may vary by CPU

DirectX 12, Pixel Shader 5.0

Shared memory default 2GB. Max Shared memory supports up to 16GB.

*The Max shared memory 16GB requires 32GB system memory installed.

Three graphics output options: D-Sub, HDMI and DisplayPort 1.4

Supports Triple Monitor

Supports HDMI 2.1 with max. resolution up to 4K x 2K (4096x2160) @ 60Hz

Supports DisplayPort 1.4 with max. resolution up to 5K (5120x2880)@120Hz

Supports D-Sub with max. resolution up to 1920x1200 @ 60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.1 Port (Compliant HDMI monitor is required)

Supports HDR (High Dynamic Range) with HDMI 2.1

Supports HDCP 2.3 with HDMI 2.1 and DisplayPort 1.4 Ports

Supports 4K Ultra HD (UHD) playback with HDMI 2.1 and DisplayPort 1.4 Ports

Supports Microsoft PlayReady®

Audio

7.1 CH HD Audio with Content Protection (Realtek

 

 

ALC1200 Audio Codec)

 

Premium Blu-ray Audio support

 

Supports Surge Protection

 

PCB Isolate Shielding

 

Individual PCB Layers for R/L Audio Channel

 

Nahimic Audio

English

3

LAN

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

 

Realtek RTL8111H

 

Supports Wake-On-LAN

 

Supports Lightning/ESD Protection

 

Supports Energy Efficient Ethernet 802.3az

 

Supports PXE

Rear Panel

Antenna Bracket

I/O

1 x PS/2 Mouse/Keyboard Port

 

1 x D-Sub Port

 

1 x HDMI Port

 

1 x DisplayPort 1.4

 

1 x USB 3.2 Gen2 Type-A Port (10 Gb/s) (Supports ESD

 

 

Protection)

 

1 x USB 3.2 Gen2 Type-C Port (10 Gb/s) (Supports ESD

 

 

Protection)

 

4 x USB 3.2 Gen1 Ports (ASMedia ASM1074 hub) (Supports

 

 

ESD Protection)

 

2 x USB 2.0 Ports (Supports ESD Protection)

 

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

 

 

LED)

 

HD Audio Jacks: Line in / Front Speaker / Microphone

Storage

6 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

 

 

RAID 1 and RAID 10), NCQ, AHCI and Hot Plug*

 

* M2_2 and SATA3_5_6 share lanes. If either one of them is in

 

use, the other one will be disabled.

1 x Hyper M.2 Socket (M2_1), supports M Key type 2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with Renoir)**

1 x M.2 Socket (M2_2), supports M Key type 2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x2 (16 Gb/s)**

** Supports NVMe SSD as boot disks ** Supports ASRock U.2 Kit

English

4

B550M Pro4

Connector

1 x COM Port Header

 

1 x SPI TPM Header

 

1 x Power LED and Speaker Header

 

2 x RGB LED Headers

 

* Support in total up to 12V/3A, 36W LED Strip

 

2 x Addressable LED Headers

 

* Support in total up to 5V/3A, 15W LED Strip

 

1 x CPU Fan Connector (4-pin)

 

* The CPU Fan Connector supports the CPU fan of maximum

 

1A (12W) fan power.

 

1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan

 

 

Speed Control)

 

4 x Chassis/Water Pump Fan Connectors (4-pin) (Smart

 

 

Fan Speed Control)

 

* The Chassis/Water Pump Fan supports the water cooler fan

 

of maximum 2A (24W) fan power.

 

* CPU_FAN2/WP, CHA_FAN1/WP, CHA_FAN2/WP, CHA_

 

FAN3/WP and CHA_FAN4/WP can auto detect if 3-pin or

 

4-pin fan is in use.

 

1 x 24 pin ATX Power Connector

 

1 x 8 pin 12V Power Connector

 

1 x Front Panel Audio Connector

 

2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports

 

 

ESD Protection)

 

2 x USB 3.2 Gen1 Headers (Support 4 USB 3.2 Gen1 ports)

 

 

(Supports ESD Protection)

BIOS

AMI UEFI Legal BIOS with GUI support

Feature

Supports “Plug and Play”

 

ACPI 5.1 compliance wake up events

 

Supports jumperfree

 

SMBIOS 2.3 support

 

CPU, CPU VDDCR_SOC, DRAM, VPPM, 1.05V_PROM_

 

 

S5, 2.5V_PROM, +1.8VSB, VDDP Voltage Multi-adjustment

English

5

Hardware

Temperature Sensing: CPU, CPU/Water Pump, Chassis/

Monitor

Water Pump Fans

 

Fan Tachometer: CPU, CPU/Water Pump, Chassis/Water

 

Pump Fans

 

Quiet Fan (Auto adjust chassis fan speed by CPU tempera-

 

ture): CPU, CPU/Water Pump, Chassis/Water Pump Fans

 

Fan Multi-Speed Control: CPU, CPU/Water Pump,

 

Chassis/Water Pump Fans

 

Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore, CPU

 

VDDCR_SOC, DRAM, VPPM, 1.05V_PROM_S5, +1.8V,

 

VDDP

OS

Microsoft® Windows® 10 64-bit

Certifica-

FCC, CE

tions

ErP/EuP ready (ErP/EuP ready power supply is required)

* For detailed product information, please visit our website: http://www.asrock.com

Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, applying Untied Overclocking Technology, or using third-party overclocking tools. Overclocking may affect your system’s stability, or even cause damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage caused by overclocking.

English

6

B550M Pro4

1.3 Motherboard Layout

1

2

3

4

5

 

HDMI1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DISPLAY 1

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyboard/ Mouse

PS2

USB 2.0

 

 

 

 

 

 

T: USB1

 

 

 

 

 

 

B: USB2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB 3.2 Gen2

 

 

 

 

 

T: USB31_TA_1

 

 

 

 

 

B: USB31_TC_1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB 3.2 Gen1

 

 

 

 

 

T: USB1

 

 

 

 

 

 

B: USB2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB 3.2 Gen1

RJ-

 

 

 

 

45LA

 

 

 

 

T: USB3

 

 

 

 

B: USB4

 

 

 

 

 

 

 

N

 

 

 

31

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MI Bottom: CIN

 

FRON Center: T

LINE Top: IN

 

 

 

CHA_FAN1/WP

 

 

 

 

 

 

 

 

 

CPU_FAN2/WP

ATX12V1

CPU_FAN1

AM4 SOCKET

SPI_TPM_J1

1

B550M Pro4

DDR4 A1(64bit,288-pinmodule)

DDR4 A2(64bit,288-pinmodule)

DDR4 B1(64bit,288-pinmodule)

DDR4 B2(64bit,288-pinmodule)

PCIE1

RGB_LED1

1

1

 

ADDR_LED1

 

ATXPWR1

 

F USB3 1 2

 

1

SATA3 1

SATA3 2

LAN

AUDIO

CODEC

HD_AUDIO1

1

Super

I/O

RoHS

PCIE2

NUT1

PCIE3

CLRCMOS1

1

RGB_LED2 ADDR_LED2

1

1

1 COM1

 

 

 

 

 

M2 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

CMOS

 

 

 

 

 

 

M2

 

 

 

 

 

 

 

 

 

Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CHA_FAN3 CHA_FAN2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

/WP

/WP

 

USB_5_6

 

 

 

USB_3_4

 

 

 

 

 

 

 

 

 

1

 

 

 

AMD

Promontory

B550

 

 

 

 

CHA_FAN4/WP

 

F_USB3_3_4

BOOT

VGA

DRAM

CPU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

SATA3 4

SATA3 3

SATA3 6

SATA3 5

2_

M2

PANEL1

SPK_PLED1 PLED PWRBTN

1

1HDLED RESET

6

7

8

9

10

11

12

13

14

15

30

29

28

27

26

25

24

23

22

21

20

19

18

17

16

English

7

No. Description

18 pin 12V Power Connector (ATX12V1)

2CPU Fan Connector (CPU_FAN1)

3CPU/Water Pump Fan Connector (CPU_FAN2/WP)

42 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

52 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2)

6RGB LED Header (RGB_LED1)

7Addressable LED Header (ADDR_LED1)

8ATX Power Connector (ATXPWR1)

9USB 3.2 Gen1 Header (F_USB3_1_2)

 

10

SATA3 Connector (SATA3_2)

 

11

SATA3 Connector (SATA3_1)

 

12

SATA3 Connector (SATA3_4)

 

13

SATA3 Connector (SATA3_3)

 

14

SATA3 Connector (SATA3_5)

 

15

SATA3 Connector (SATA3_6)

 

16

System Panel Header (PANEL1)

 

17

Power LED and Speaker Header (SPK_PLED1)

 

18

USB 3.2 Gen1 Header (F_USB3_3_4)

 

19

Chassis/Water Pump Fan Connector (CHA_FAN4/WP)

 

20

Post Status Checker (PSC)

 

21

SPI TPM Header (SPI_TPM_J1)

 

22

USB 2.0 Header (USB_3_4)

 

23

USB 2.0 Header (USB_5_6)

 

24

Chassis/Water Pump Fan Connector (CHA_FAN2/WP)

 

25

Chassis/Water Pump Fan Connector (CHA_FAN3/WP)

 

26

Clear CMOS Jumper (CLRCMOS1)

 

27

COM Port Header (COM1)

 

28

Addressable LED Header (ADDR_LED2)

 

29

RGB LED Header (RGB_LED2)

 

30

Front Panel Audio Header (HD_AUDIO1)

 

English

31

Chassis/Water Pump Fan Connector (CHA_FAN1/WP)

 

 

 

 

 

8

*** Function of the Audio Ports in 7.1-channel Configuration:

Port

 

Function

Light Blue (Rear panel)

 

Rear Speaker Out

 

Lime (Rear panel)

 

Front Speaker Out

Pink (Rear panel)

 

Central /Subwoofer Speaker Out

Lime (Front panel)

 

Side Speaker Out

English

10

B550M Pro4

Chapter 2 Installation

This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not overtighten the screws! Doing so may damage the motherboard.

English

11

2.1 Installing the CPU

Unplug all power cables before installing the CPU.

1

2

English

12

B550M Pro4

3

English

13

2.2 Installing the CPU Fan and Heatsink

After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation. Make sure that the CPU and the heatsink are securely fastened and in good contact with each other.

Please turn off the power or remove the power cord before changing a CPU or heatsink.

Installing the CPU Box Cooler SR1

1

2

English

14

3

4

 

N1

FA

U_

 

CP

 

B550M Pro4

English

15

Installing the AM4 Box Cooler SR2

1

2

English

16

B550M Pro4

3

English

17

4

 

N1

FA

_

 

PU

 

C

 

*The diagrams shown here are for reference only. The headers might be in a different position on your motherboard.

English

18

ASRock B550M Pro4 Service Manual

B550M Pro4

Installing the AM4 Box Cooler SR3

1

2

English

19

3

4

English

20

B550M Pro4

5

 

1

N

_FA

 

PU

 

C

 

6

 

 

2

+12V

RG

ED

 

L

 

_

 

B

 

*The diagrams shown here are for reference only. The headers might be in a different position on your motherboard.

English

21

2.3 Installing Memory Modules (DIMM)

This motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology.

1.For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs.

2.It is unable to activate Dual Channel Memory Technology with only one or three memory module installed.

3.It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 slot; otherwise, this motherboard and DIMM may be damaged.

4.We suggest that you install the memory modules on DDR4_A2 and DDR4_B2 first for better DRAM compatibility on 2 DIMMs configuration.

AMD non-XMP Memory Frequency Support

Ryzen Series CPUs (Matisse):

 

UDIMM Memory Slot

 

Frequency

A1

A2

B1

B2

(Mhz)

-

SR

-

-

3200

-

DR

-

-

3200

-

SR

-

SR

3200

-

DR

-

DR

3200

SR

SR

SR

SR

2933

SR/DR

DR

SR/DR

DR

2667

SR/DR

SR/DR

SR/DR

SR/DR

2667

English

22

B550M Pro4

Ryzen Series APUs (Renoir):

 

UDIMM Memory Slot

 

Frequency

A1

A2

B1

B2

(Mhz)

-

SR

-

-

3200

-

DR

-

-

3200

-

SR

-

SR

3200

-

DR

-

DR

3200

SR

SR

SR

SR

2933

SR/DR

DR

SR/DR

DR

2667

SR/DR

SR/DR

SR/DR

SR/DR

2667

SR: Single rank DIMM, 1Rx4 or 1Rx8 on DIMM module label

DR: Dual rank DIMM, 2Rx4 or 2Rx8 on DIMM module label

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