Alcatel-Lucent OMNIPCX OFFICE R2.0 User Manual

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OmniPCX Office R2

Learn How To :

Install and set up OmniPCX Office range of solutions

Customize Office solutions according to your clients’ needs

Manage IP integration and provide customers with full IP or blended network environment

Implement Internet facilities as customer requires it

Maintain configuration and replace hardware

Optimized curriculum :

Modular training with alternate learning paths to offer you the opportunity of being taught at your own pace and according to your business schedule

Short training modules for a fast readiness and quick knowledge acquisition

Hands-on and lab exercises based upon real-life experience and first-class expertise

Curriculum Complete

System Support Expert contents:

•Expert PM5, DECT •Firewall

•LoLa •RAS, VPN

VoIP services contents:

•Description

•VoIP hardware installation •H323 gateway •Maintenance

•QOS

Network services contents:

•Clock priority •Heterogeneous networks •ARS

Internet services contents:

•Shared Internet Access •Email

•Basic Security •Basic VPN •LAN

Telephony services contents:

•Main telephony features •Voice mail

Starter & custom contents:

•Hardware and sets Installation •Simple management

•PM5

OmniPCX Office R2.0

c-learning

5 days

 

System Expert R2.0

OF00TE286

 

c-learning

c-learning

2 days

2 days

VoIP Services R2.0

Network Services R2.0

OF00TE283

OF00TE282

c-learning

c-learning

 

Complete

4 days

4 days

 

 

 

Telephony Services R2.0

Internet Services R2.0

 

 

OF00TE284

OF00TE285

 

 

c-learning

 

Curriculum

 

2 days

 

 

 

 

 

Custom R2.0

 

 

 

OF00TE281

 

 

i-learning

c-learning

2days

 

12 hrs

OR

 

 

 

 

Starter R2.0

Starter R2.0

 

 

OF00CD287

OF00TE280

 

 

OmniPCX Office R1.x to R2.0

R1.x

c-learning

5

Days

i-learning

 

 

ACSE

2

Hrs

 

 

 

Delta ACSE R1.x to R2.0

OF00TE274

R1.x

c-learning

3

Days

i-learning

2

Hrs

ACFE

 

 

 

Delta ACFE R1.x to R2.0

OF00TE273

R1.x

i-learning

2 Hrs

AQFP

Delta AQFP R1.x to R2.0

OF00CD088

Curriculum Upgrade

Alcatel Office R4.2 to OmniPCX Office R2.0

ACSEOffice R4.2

c-learning

3 days

c-learning 4 days

c-learning 5 days

New telephony services

Internet services

System Expert R2.0

 

OF00TE272

 

OF00TE285

OF00TE286

 

 

 

R4.2

ACFE Office

R4.2

AQFP Office

c-learning 3 days

New telephony services

OF00TE272

i-learning 12 hrs

Starter

OF00CD087

OR

c-learning 2 days

Starter

c-learning4 days

Internet services

OF00TE285

c-learning2 days

Custom

OF00TE281

Curriculum Upgrade

OF00TE280

Presales contents:

•Product description •Positionning •Packages

•Voice features •VoIP

•Internet features •Case studies •Quotation tools

Alcatel OmniPCX Office R2.0

c-learning

3 days

Presales

OmniPCX Office R2.1

PS00TE241

Curriculum Presales

Alcatel OmniPCX Office

 

 

 

 

 

 

 

CDROM Starter - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00CD287

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : i-learning

 

 

PRICE per trainee : 125 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : Min - Max

 

 

12 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

AQFP

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office

CDROM Starter - R2

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

Describe the OmniPCX Office features

 

 

4

 

 

 

 

 

 

 

 

Describe TCP/IP basics

 

 

4

 

 

 

 

 

 

 

 

Describe Internet basics

 

 

4

 

 

 

 

 

 

 

 

Describe ADSL basics

 

 

4

 

 

 

 

 

 

 

 

Describe VoIP basics

 

 

4

 

 

 

 

 

 

 

 

Describe the environment

 

 

4

 

 

 

 

 

 

 

 

Describe the packages

 

 

4

 

 

 

 

 

 

 

 

Describe the facilities and the limits

 

 

4

 

 

 

 

 

 

 

 

Describe the hardware architecture

 

 

4

 

 

 

 

 

 

 

 

Describe the main hardware equipment and their use

 

 

4

 

 

 

 

 

 

 

 

Describe the sets range

 

 

4

 

 

 

 

 

 

 

 

Describe the management interface PM5

 

 

4

 

 

 

 

 

 

 

 

Describe the data collection and use the associated tool

 

 

4

 

 

 

 

 

 

 

 

Describe installation precautions

 

 

4

 

 

 

 

 

 

 

 

Connect the hardware

 

 

4

 

 

 

 

 

 

 

 

Connect the external accesses

 

 

4

 

 

 

 

 

 

 

 

Connect the phone sets

 

 

4

 

 

 

 

 

 

 

 

Connect the auxiliaries

 

 

4

 

 

 

 

 

 

 

 

Start and stop the system

 

 

4

 

 

 

 

 

 

 

 

Describe and use the installation wizards

 

 

4

 

 

 

 

 

 

 

 

Describe and use the management interface WBM

 

 

4

 

 

 

 

 

 

 

 

Configure a simple Internet Access by wizard

 

 

4

 

 

 

 

 

 

 

 

Describe the voice mail

 

 

4

 

 

 

 

 

 

 

 

Describe the default configuration

 

 

4

 

 

 

 

 

 

 

 

Manage incoming and outgoing calls by wizard

 

 

4

 

 

 

 

 

 

 

 

Customize the phone sets

 

 

4

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

Starter - R200

REFERENCE : OF00TE280

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 810 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

V

 

PARTICIPANTS : 8 Min - 12 Max

2 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

AQFP

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser) Know TCP/IP

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Starter - R200

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the environment, the features and the limits

 

 

 

 

 

 

 

 

 

 

 

Describe the packages

 

 

 

 

 

 

 

 

 

 

 

Describe the hardware architecture

 

 

 

 

 

 

 

 

 

 

 

Describe the sets range

 

 

 

 

 

 

 

 

 

 

 

Describe the management interface PM5

 

 

 

 

 

 

 

 

 

 

 

Describe the data collection and use the associated tool

 

 

 

 

 

 

 

 

 

 

 

Describe installation precautions

 

 

 

 

 

 

 

 

 

 

 

Connect the hardware

 

 

 

 

 

 

 

 

 

 

 

Connect the external accesses

 

 

 

 

 

 

 

 

 

 

 

Connect the phone sets

 

 

 

 

 

 

 

 

 

 

 

Connect the auxiliaries

 

 

 

 

 

 

 

 

 

 

 

Start and stop the system

 

 

 

 

 

 

 

 

 

 

 

Describe and use the installation wizards

 

 

 

 

 

 

 

 

 

 

 

Describe and use the management interface WBM

 

 

 

 

 

 

 

 

 

 

 

Configure a simple Internet Access by wizard

 

 

 

 

 

 

 

 

 

 

 

Describe the voice mail

 

 

 

 

 

 

 

 

 

 

 

Describe the default configuration

 

 

 

 

 

 

 

 

 

 

 

Manage incoming and outgoing calls by wizard

 

 

 

 

 

 

 

 

 

 

 

Customize the phone sets

 

 

 

 

 

 

 

 

 

 

 

Register DECT handsets by wizard

 

 

 

 

 

 

 

 

 

 

 

Describe and install PIMphony

 

 

 

 

 

 

 

 

 

 

 

Replace damaged hardware

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

 

 

 

 

 

 

 

Custom - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00TE281

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 810 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 6 Min - 12 Max

 

2 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

AQFP

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation of the Alcatel OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows)

Have attended the training Alcatel OmniPCX Office Starter - R2 or Be able to install and configure the OmniPCX Office using wizards

Main course objectives :

Simply customise the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Custom - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

According to the result of the test of the startup of the

4

 

 

 

 

training, describe (connect/install) the misunderstood

 

 

 

 

 

 

topics

 

 

 

 

 

 

Describe the management tool "Easy view"

4

 

 

 

 

 

 

 

 

 

 

Describe the management tool "EasyPlus view"

4

 

 

 

 

 

 

 

 

 

 

Using the procedure, describe and manage the groups

4

 

 

 

 

 

 

 

 

 

 

Using the procedure, describe and manage the sets

4

 

 

 

 

 

 

 

 

 

 

Using the procedure, describe and manage the phone

4

 

 

 

 

facilities

 

 

 

 

 

 

Using the procedure, describe and manage the main

4

 

 

 

 

system features

 

 

 

 

 

 

Using the procedure, describe and manage the voice

4

 

 

 

 

mail

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

 

 

 

 

 

 

 

Telephony services - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00TE284

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 1 788 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 6 Min - 12 Max

 

4 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACFE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technicians in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows)

Have the AQFP level on Alcatel OmniPCX Office R2

Have attended the Alcatel OmniPCX Office Custom - R2 training

Main course objectives :

Perform a full Voice installation on the OmniPCX Office

Alcatel OmniPCX Office

Telephony services - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Configure and use the management tool PM5 in "expert"

4

 

 

 

 

mode

 

 

 

 

 

 

Describe the services offered by the Alcatel OmniVista for

4

 

 

 

 

the OmniPCX Office

 

 

 

 

 

 

Apply the procedure to customise the numbering

4

 

 

 

 

 

 

 

 

 

 

Apply the procedure to manage incoming and outgoing

4

 

 

 

 

calls

 

 

 

 

 

 

Apply the procedure to manage the metering for internal

4

 

 

 

 

or external interfaces

 

 

 

 

 

 

Customize the voice mail

4

 

 

 

 

 

 

 

 

 

 

Configure the application "Visual Mailbox"

4

 

 

 

 

 

 

 

 

 

 

Display the statistics about the voice mail

4

 

 

 

 

 

 

 

 

 

 

Configure the application "automated attendant"

4

 

 

 

 

 

 

 

 

 

 

Configure the application "Hotel"

4

 

 

 

 

 

 

 

 

 

 

Identify the hardware errors

4

 

 

 

 

 

 

 

 

 

 

Describe the main information of the system messages

4

 

 

 

 

 

 

 

 

 

 

Apply the procedure to upgrade an Office R4 database

4

 

 

 

 

 

 

 

 

 

 

Describe the migration from an Alcatel OmniPCX Office

4

 

 

 

 

R110 to a R200

 

 

 

 

 

 

Apply the procedure to upgrade the system by

4

 

 

 

 

downloading

 

 

 

 

 

 

Set up the Least Cost Routing for easy direct multi-carrier

4

 

 

 

 

cases

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

 

 

 

 

 

 

 

Internet Services - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00TE285

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 1 788 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min - 12 Max

 

4 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACFE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use the PCs (Microsoft Windows, Internet browser)

Have attended the Alcatel OmniPCX Office Custom - R2 training or Have AQFP level on OmniPCX Office R2

Know Internet protocols (TCP/IP, HTTP, POP3, ..)

Main course objectives :

Implement the simple solutions of Internet on the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Internet Services - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the Internet services

4

 

 

 

 

 

 

 

 

 

 

Describe the WBM ergonomics

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the network services

4

 

 

 

 

 

 

 

 

 

 

Describe the "LAN server" facility

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the shared internet access

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the proxy

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the users accounts and groups

4

 

 

 

 

 

 

 

 

 

 

Describe the firewall and configure it simply

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the e-mail

4

 

 

 

 

 

 

 

 

 

 

Describe shortly statistics and alarms

4

 

 

 

 

 

 

 

 

 

 

Describe and configure simple VPN

4

 

 

 

 

 

 

 

 

 

 

Describe the "Appliance" server topology

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

 

 

 

 

 

 

 

VoIP Services - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00TE283

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 1 014 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min - 12 Max

 

2 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACSE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technicians in charge of the installation of the Alcatel OmniPCX office

Prerequisites :

Use the PCs

Know TCP/IP and protocols for VoIP

Be able to install and configure the OmniPCX Office for voice solutions or Have attended the Alcatel OmniPCX Office Telephony services - R2 training

Main course objectives :

Implement VoIP solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office

VoIP Services - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe VoIP services

4

 

 

 

 

 

 

 

 

 

 

Describe, install and configure VoIP equipments

4

 

 

 

 

 

 

 

 

 

 

Configure VoIP parameters

4

 

 

 

 

 

 

 

 

 

 

Configure the H323 gateway

4

 

 

 

 

 

 

 

 

 

 

Describe and configure an IP phone

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the "Fax over IP"

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the H450

4

 

 

 

 

 

 

 

 

 

 

Ensure a first level of maintenance

4

 

 

 

 

 

 

 

 

 

 

Describe the quality of service (QoS)

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

 

 

 

 

 

 

 

Network services - R2

 

 

 

 

 

 

 

 

 

REFERENCE : OF00TE282

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 1 014 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min - 12 Max

 

2 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACSE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technicians in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically the PCs (Microsoft Windows)

Be able to install and configure the voice aspects of the Alcatel OmniPCX Office R2 or

Have attended the Alcatel OmniPCX Office Telephony services - R2 training

Main course objectives :

Implement network solutions for the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Network services - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Configure ARS tables in a complex multi-carrier

4

 

 

 

 

configuration

 

 

 

 

 

 

Name the different networks and describe the protocols

4

 

 

 

 

and their facilities

 

 

 

 

 

 

Set up and manage network solutions through ARS

4

 

 

 

 

 

 

 

 

 

 

Manage synchronization of clocks in a private network

4

 

 

 

 

 

 

 

 

 

 

Describe the centralized metering in a private network

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

System Support Expert - R2

REFERENCE : OF00TE286EN

 

 

 

 

LANGUAGE : ENGLISH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

 

PRICE per trainee : 2 535 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min

- 12 Max

5 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACSE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Expert in charge of the OmniPCX Office

Prerequisites :

Use the PCs

Know Internet protocols (TCP/IP, HTTP, POP3,..)

Be able to install and configure all the solutions (voice, VoIP, Network, Internet) of the Alcatel OmniPCX Office

Main course objectives :

Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office

System Support Expert - R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Detect management related failures

4

 

 

 

 

 

 

 

 

 

 

Describe and modify noteworthy addresses

4

 

 

 

 

 

 

 

 

 

 

Describe and configure advanced features by PM5

4

 

 

 

 

 

 

 

 

 

 

Manage advanced DECT parameters

4

 

 

 

 

 

 

 

 

 

 

Describe data transfer

4

 

 

 

 

 

 

 

 

 

 

Describe and use network maintenance commands

4

 

 

 

 

 

 

 

 

 

 

Describe CTI on Alcatel OmniPCX Office

4

 

 

 

 

 

 

 

 

 

 

Describe and use LoLa

4

 

 

 

 

 

 

 

 

 

 

Describe and bring into service the RAS

4

 

 

 

 

 

 

 

 

 

 

Describe and implement complex VPN

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the full firewall

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the Intranet server

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the Web server

4

 

 

 

 

 

 

 

 

 

 

Describe and use the statistics and real time alarms

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the backup/restore

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

Evolution R1.1 to R2 for "Field Professional"

REFERENCE : OF00CD088

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : i-learning

 

 

PRICE per trainee : 50 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

I

 

V

 

PARTICIPANTS : Min - Max

 

2 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

AQFP

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation of the OmniPCX Office

Prerequisites :

Use basically PCs (Microsoft Windows, Internet browser)

Main course objectives :

Perform a simple installation of the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Evolution R1.1 to R2 for "Field Professional"

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

Describe the new hardware

 

 

4

 

 

 

 

 

 

 

 

Describe the new phone features

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX office

Evolution R1.1 to R2 for "Field Expert"

REFERENCE : OF00TE273

 

 

 

 

LANGUAGE : ENGLISH or LOCAL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : Blended Learning

 

 

PRICE per trainee : 1440 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min - 12 Max

3 days

 

2 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACFE

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation and configuration of the Alcatel OmniPCX Office

Prerequisites :

Have the level ACFE on Alcatel OmniPCX Office R1.1

Main course objectives :

Install and configure the voice features of the Alcatel OmniPCX Office

Alcatel OmniPCX office

Evolution R1.1 to R2 for "Field Expert"

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the enw hardware

 

 

 

4

 

 

 

 

 

 

 

 

 

Describe and implement the new phone facilities

4

 

 

 

 

 

 

 

 

 

 

Describe and use the "Hot Plug"

4

 

 

 

 

 

 

 

 

 

 

Describe the novelties about the software keys

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the voice mail enhancements

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the migration

4

 

 

 

 

 

 

 

 

 

 

Describe the new Internet facilities

4

 

 

 

 

 

 

 

 

 

 

Describe the WBM ergonomics

4

 

 

 

 

 

 

 

 

 

 

Describe the e-mail enhancements

4

 

 

 

 

 

 

 

 

 

 

Describe the "LAN" server feature

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the proxy

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the users accounts and groups

4

 

 

 

 

management

 

 

 

 

 

 

Describe the "Appliance" server topology

4

 

 

 

 

 

 

 

 

 

 

Describe the new hardware

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

Evolution R1.1 to R2 for "System Expert"

REFERENCE : OF00TE274

 

 

 

 

LANGUAGE : ENGLISH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : Blended Learning

 

 

PRICE per trainee : 2 635 €uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8 Min

- 12 Max

5 days

 

2 hours

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACSE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Experts in charge of the installation or configuration of the Alcatel OmniPCX Office

Prerequisites :

Use of PCs

Have the level ACSE on Alcatel OmniPCX Office R110

Main course objectives :

Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office

Alcatel OmniPCX Office

Evolution R1.1 to R2 for "System Expert"

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the new hardware

 

 

 

4

 

 

 

 

 

 

 

 

 

Describe and implement the new phone facilities

4

 

 

 

 

 

 

 

 

 

 

Describe and use the "Hot Plug"

4

 

 

 

 

 

 

 

 

 

 

Describe the novelties about the software keys

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the voice mail enhancements

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the migration

4

 

 

 

 

 

 

 

 

 

 

Describe the new Internet facilities

4

 

 

 

 

 

 

 

 

 

 

Describe the WBM ergonomics

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the dynamic DNS

4

 

 

 

 

 

 

 

 

 

 

Describe the "LAN" server feature

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the proxy

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the users accounts and groups

4

 

 

 

 

management

 

 

 

 

 

 

Describe the "Appliance" server topology

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the RAS

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the complex VPN

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the firewall

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the file server

4

 

 

 

 

 

 

 

 

 

 

Describe and configure the Intranet server

4

 

 

 

 

 

 

 

 

 

 

Describe and use the statistics and alarms

4

 

 

 

 

 

 

 

 

 

 

Describe and implement the backup/restore

4

 

 

 

 

 

 

 

 

 

 

Describe VoIP novelties

4

 

 

 

 

 

 

 

 

 

 

Describe and use E-mail enhancements

4

 

 

 

 

 

 

 

 

 

 

Describe the new hardware

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

Evolution from Alcatel Office R4 to OmniPCX Office R2

REFERENCE : OF00TE272

 

 

 

 

LANGUAGE : ENGLISH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : Blended Learning

 

 

PRICE per trainee :

€uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

 

PARTICIPANTS : 8

Min - 12 Max

3 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

ACFE

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Technician in charge of the installation and the configuration of the Alcatel OmniPCX Office R2

Prerequisites :

Have the level ACFE on Alcatel Office R4

Main course objectives :

Install and configure the Alcatel OmniPCX Office R4

Alcatel OmniPCX Office

Evolution from Alcatel Office R4 to OmniPCX Office R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the advantages of the new "Communication

4

 

 

 

 

Appliance" compared to the Alcatel Office R4

 

 

 

 

 

 

Describe the hardware architecture of the OmniPCX

4

 

 

 

 

Office R2

 

 

 

 

 

 

Describe and install the application Voice mail

4

 

 

 

 

 

 

 

 

 

 

Bring into service the automatic call handling

4

 

 

 

 

 

 

 

 

 

 

Describe, install and configure the new phone features

4

 

 

 

 

 

 

 

 

 

 

Describe the upgrade of a database of the Alcatel Office

4

 

 

 

 

R4 to the OmniPCX Office

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alcatel OmniPCX Office

Services on OmniPCX Office R2

REFERENCE : PS00TE241EN.

 

 

 

LANGUAGE : ENGLISH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DELIVERY METHOD : c-learning

 

PRICE per trainee :

€uros (WPL)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DURATIONS :

C

 

I

 

V

PARTICIPANTS : 6

Min - 12 Max

3 days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Part of the certifying curriculum up to :

 

 

 

 

 

 

 

 

 

 

 

Who should attend this course ?

Presales

Prerequisites :

Have knoledge on internet protocols, technology, LAN, security, email messaging

or have attended FG00TE076 training course

Main course objectives :

Descrbe the Alcatel OmniPCX Office Services R2x

Alcatel OmniPCX Office

Services on OmniPCX Office R2

 

c-learning

i-learning

v-learning

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe the Alcatel OmniPCX Office R2 positioning

4

 

 

 

 

 

 

 

 

 

 

Describe the Alcatel OmniPCX Office R2 global offer

4

 

 

 

 

 

 

 

 

 

 

Describe the Alcatel OmniPCX Office R2 competition

4

 

 

 

 

 

 

 

 

 

 

Describe the Alcatel OmniPCX Office R2 architecture

4

 

 

 

 

 

 

 

 

 

 

Describe the main commercial aspects

4

 

 

 

 

 

 

 

 

 

 

Describe the ordering tools

4

 

 

 

 

 

 

 

 

 

 

Describe the migration from Alcatel OmniPCX Office R1

4

 

 

 

 

to R2

 

 

 

 

 

 

Describe the OmniPCX Office on site facilities

4

 

 

 

 

 

 

 

 

 

 

Describe the mobility solution

4

 

 

 

 

 

 

 

 

 

 

Describe the management tools and capabilities

4

 

 

 

 

 

 

 

 

 

 

Describe off site facilities

4

 

 

 

 

 

 

 

 

 

 

Describe the hospitality feature

4

 

 

 

 

 

 

 

 

 

 

Describe the Internet features

4

 

 

 

 

 

 

 

 

 

 

Describe the VoIP solutions

4

 

 

 

 

 

 

 

 

 

 

Describe the networking solutions

4

 

 

 

 

 

 

 

 

 

 

Describe the CTI solutions

4