Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or
unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors
or omissions contained within this documentation. The information contained in this documentation is subject to change without
notice.
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller. In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
iii
Table of Contents
Software License Agreement ...................................................................................................... iii
Table of Contents ..........................................................................................................................v
About This Guide ..........................................................................................................................1
Appendix A - Time Zone Codes ...................................................................................................1
Index ...............................................................................................................................................1
Table of Contents
vii
About This Guide
This guide explains how to use your new 6751i phone. Not all features listed are available by
default. Contact your System Administrator to find out which features and services are available
on your system. Your System Administrator also has the ability to customize some features on this
phone.
Documentation
•Aastra 6751i SIP IP Phone Installation Guide – installation and set-up instructions, general
features and functions, and basic options list customization. This guide is included in the box
with your phone.
•Aastra 6751i SIP IP Phone User Guide – explains the most commonly used features and
functions. This guide can be downloaded from www.aastratelecom.com.
•Aastra SIP IP Phone Administrator Guide – explains how to set the 6751i phone up on the
network and contains advanced configuration instructions for the 6751i. This is an
administrator level guide. This guide can be downloaded from www.aastratelecom.com.
Model 6751i IP Phone User Guide 1
About This Guide
Introduction
This 6751i IP telephone has all the features of a regular business phone, allowing you to make
and receive calls, transfer, conference and more. The 6751i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
•Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer
•AC power adapter (sold separately)
Requirements
The 6751i IP Phone requires the following environment:
•SIP-based IP PBX system or network installed and running with a SIP account created for
the 6751i phone.
•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets
Layer (SSL) (HTTPS).
•Ethernet/Fast Ethernet LAN (10/100 Mb)
•Category 5/5e straight through cabling
•Power over Ethernet (PoE) inline power injector (optional accessory - necessary only if your
network provides no inline power and if you do not use the IP Phone’s power adapter).
Installation and Setup
If your System Administrator has not already setup your 6751i phone, please refer to the Aastra
6751i Installation Guide for basic installation and physical setup of the 6751i. For more
advanced administration and configuration information, System Administrators should refer to
the Aastra SIP IP Phone Administrator Guide.
2Model 6751i IP Phone User Guide
Getting Started
The 6751i must be set up and configured prior to its first use. This section describes phone
behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Plugging in and Starting the Phone
The 6751i automatically begins the start up sequence as soon as it is connected. The phone goes
through this process the first time you plug in your phone and every time you restart your phone.
The phone displays the following startup screens.
Aastra 6751i
Firmware Loaded
LLDP
Initializing
network
During the first start up the 6751i phone attempts to contact the Redirection and Configuration
Server (rcs.aastra.com) for current server information. No personal information is transmitted
from the phone during this process.
Contacting
Redirector
Getting Started
Model 6751i IP Phone User Guide 3
The 6751i phone may also look for configuration servers on your local network (press 3Remote
to enter a remote server address, or 4Skip to continue without checking for servers).
If appropriate servers are found they are listed for you to select from by scrolling down to view
the complete list. (Press 3Skip to continue without selecting a server.).
Getting Started
The 6751i phone then checks settings and looks for new configuration and firmware updates for
the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates
Auto Discovery
Remote
Choose Server
<server name>
Skip
conguration
Updating
Skip
Select
.
Note: New updates to your phone can be automatically scheduled from the
server. This is set up on the phone system by your System Administrator and
should be scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following
screen displays during startup.
Downloading
language packs.....
4Model 6751i IP Phone User Guide
Idle Screens
When the configuration update is complete, the phone displays the following screens.
Network
DSP
SIP
Done
Idle Screen 1
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen:
1
The Idle State screen lists your name (SIP screen name), extension (or phone number), and day,
date, and time. The "1" in the upper corner in the above example indicates the idle screen for the
first line appearance. You can use the UP and DOWN arrow keys to scroll through the idle screens.
This screen is shown whenever your phone is not in use.
Idle Screen 2
The second display line displays the following temporary messages if the event occurs:
•No Service
•DHCP Failed
John Burns
9054550055
Sat Jun 8 2:55pm
Getting Started
•Restarting......
•New IP Obtained
Model 6751i IP Phone User Guide 5
•Network Disconnected/Connected
The second line can also display the following status messages, listed in order of display
priority:
•Call forward status
•DND On (Do Not Disturb)
•Number of missed calls
Getting Started
When more than one status message displays, the
can use the and navigation keys to scroll through the remaining messages.
Note: Since the "Network Disconnected/Connected" display on two lines, the date
and time does not show if this event displays.
is shown after the message to indicate you
1
John Burns
CFWD All
Jun 8 2:55pm
2
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at
the end of the start up sequence instead of an Idle state screen, this inidicates the phone
configuration that was downloaded from the configuration server is not complete or correct.
Contact your System Administrator for assistance.
Network Connected
6Model 6751i IP Phone User Guide
No Service
When the phone is not properly connected to the network, or the account has not been configured
by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on
the display and the telephone status light turns ON. The phone also displays the default time and
date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the
wall jack. The phone should automatically detect when the connection is reconnected and will
display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more
information on restarting your phone, see “Restarting your phone” on page 38.
For more information about connecting your phone, refer to the Aastra 6751i Installation Guide.
Check with your System Administrator for assistance.
Model 6751i IP Phone User Guide 7
Getting Started
IP Phone Keys and Key Descriptions
Goodbye
Serviviceses
H
old
Redial
Save
The following sections describe the various 6751i phone key functions, and how they help you
make and manage your calls and caller information.
Goodbye
Services
Hold
Redial
Key Description*
The following table identifies the keys on the key panel of your 6751i IP phone that you can use
for handling calls.
Keys Key Description
Goodbye key - Ends an active call. The Goodbye key also exits an open
Goodbye
list, such as the Directory List without saving changes.
IP Phone Keys and Key Descriptions
Services key - Accesses options to customize your phone. See “Phone
Options via the IP Phone UI” on page 10 for specific options you select to
customize your phone.
Hold key - Places an active call on hold. To retrieve a held call, press the
old
Hold key again.
Save
Delete
Swap
Speaker
Mute
Redial key - Redials up to 100 previously dialed numbers. Pressing the
Redial
Redial key twice simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the handset, ringer, and
handsfree speaker.
Save key - Saves names and numbers to the Directory List. Also saves
Save
names and numbers from the Callers List to the Directory List.
8Model 6751i IP Phone User Guide
Keys Key Description
Delete
Swap
Speaker
Mute
Delete
Swap
Speaker
Mute
Delete key - Deletes individual or all entries from the Directory List and
Callers List. Deletes all entries from the Redial List. You can also use this
key to backspace and delete a character when entering values for
speeddial softkeys.
Swap key - If you are on an active call and a second call comes in, you
can press the Swap key. This key places the first call on hold and answers
the second call. Pressing the Swap key again toggles between the two
active calls.
The Swap key works with two active calls only. A third call cannot be
accepted.
Speaker key - Activates Handsfree for receiving calls without lifting the
handset. Can be used on active calls to switch from the handset to
handsfree.
Mute key - Mutes the microphone so that your caller cannot hear you.
Navigation keys - Pressing the UP and DOWN arrow keys lets you view
different status and text messages on the LCD display (if there is more
than 1 line of status/text messages). These buttons also let you scroll
through menu selections, such as the Options List.
IP Phone Keys and Key Descriptions
UP Arrow - This key also acts as a Transfer Key, allowing you to transfer
calls when required.
DOWN Arrow - This key also acts as a Conference Key, allowing you to
join conferences when required.
Pressing the UP and DOWN arrow keys lets you view the lines on the
LCD. While in the Options List, the navigation keys allow you to exit or
enter the current option. When you are editing entries on the display,
pressing the LEFT arrow key erases the character on the left; pressing the
RIGHT arrow key sets the option.
Model 6751i IP Phone User Guide 9
Methods for Customizing Your Phone
Serviviceses
Serviviceses
There are two ways to customize specific options on your phone:
•Using the Services Key on the IP Phone
•Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
You can customize your phone by pressing the Services Key and selecting an option
from the menu that displays.
The Services Menu allows you to customize the following phone options.
Option
NumberOption
1Call Forward
1. Screenname
2. All Off
3. All On
The menus that display for Call Forward are
dependant on the Call Forward Mode set on
the phone. Default is "Account" mode.
2Services
1. WebApps
2. Directory
3. Callers List
4. Voicemail
3Preferences
Methods for Customizing Your Phone
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
6. Language
Screen Language
Input Language
10Model 6751i IP Phone User Guide
4Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
5User Password
6Administrator Menu
(Password Protected)
7Restart Phone
8Phone Lock
Note: *The "Administrator Menu" options are administrator level functions
only, and are not accessible by the user. These options should only be set up and
changed by your system administrator.
Simplified Options Menu
You System Administrator may configure a simplified options menu for your phone. The
following table indicates the options that may appear on your phone if the simplified options menu
is applied.
Option
Number
1Call Forward
2Services
3Preferences
4Phone Status
5Phone Lock
Option
1. Screenname
2. All Off
3. All On
The menus that display for Call Forward are
dependant on the Call Forward Mode set on
the phone. Default is "Account" mode.
1. WebApps
2. Directory
3. Callers List
4. Voicemail
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Live Dialpad
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
Methods for Customizing Your Phone
Model 6751i IP Phone User Guide 11
Using the IP Phone UI
Serviviceses
Serviviceses
Goodbye
IP Phone UI
1. Press the Services Key on the phone.
2. Use 5 and 2 to scroll through the list of options, or press the number corresponding to the
Option.
3. Press Enter, the 4 key, or press the digit number of the corresponding option to select an
option.
4. Change a selected option if applicable.
5. Press the Set or Done key to save the change.
6. Press the key, the 3 key, or the key at any time to exit without saving
Goodbye
changes.
Reference
For more information about customizing your phone using the available options from the IP
Phone UI, see the section “IP Phone Keys and Key Descriptions” on page 8.
For more information about administrator options, contact your System Administrator.
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone
using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to
know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP
Address” on page 16.
Methods for Customizing Your Phone
12Model 6751i IP Phone User Guide
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
The following logon screen displays.
Methods for Customizing Your Phone
2. At the prompt, enter your username and password and click
Note: For a user, the default user name is “user” and the password field is left
blank.
The Network Status window displays for the IP phone you are accessing..
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Model 6751i IP Phone User Guide 13
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.
HeadingsDescriptions
StatusThe Status section displays the network status and the MAC address of the IP phone.
It also displays hardware and firmware information about the IP phone, and
information about the SIP account currently configured on the phone. The information
in the Network Status window is read-only.
OperationUser Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the
phone to prevent any changes to the phone and to prevent use of the phone, and reset
the user password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to
your PC.
Reset - Allows you to restart the IP phone when required.
Basic Settings Preferences - Allows you to configure the following general preferences:
•Suppress DTMF Playback
•Display DTMF Digits
•Call Waiting
•Play Call Waiting Tone
•Stuttered Dial Tone
•XML Beep Support
•Status Scroll Delay (seconds)
•Incoming Call Interrupts Dialing
•Switch UI Focus to Ringing Line
•Goodbye Key Cancels Incoming Call
•Use LLDP ELIN
Methods for Customizing Your Phone
This category also allows you to configure incoming intercom call settings, group
paging RTP settings, ring tones and ring tone sets (global basis only), time and date
settings, Web UI language setting, and input language setting.
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. The 6751i has only one account.
14Model 6751i IP Phone User Guide
Phone Status
Serviviceses
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:
•Network status including your phone’s IP and MAC address
•Local Area Network (LAN) port
•PC port
•Firmware version
•Error messages from the last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
IP&MAC Address
LAN Port
PC Port
Firmware Info
Error Messages
The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the
LCD display.
Phone Status
Model 6751i IP Phone User Guide 15
Finding Your Phone’s IP Address
Serviviceses
If you want to access your phone’s options using an Internet browser, you need to enter the IP
address of the phone in the browser to open the Aastra Web UI. Use the following procedure to
find your phone’s IP address.
IP Phone UI
1. Press on the phone to enter the Options List.
Phone Status
2. Select Phone Status and press the 4 key.
3. Select "IP&MAC Addresses" and press the 4 key.
The IP address of your 6751i IP phone displays in the "IP Address" field.
3 Phone Status
=Next
1 IP&MAC Addresses
=Next
IP Address:
10.40.50.112
=Next
=Enter
=Enter
=Exit
16Model 6751i IP Phone User Guide
Phone Status via the Aastra Web UI
Use the following procedure to view the phone status via the Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
2. In the Username/Password window, enter your username and password and click .
Note: For a user, the default user name is “user” and the password field is left
blank.
The Network Status window displays for the IP phone you are accessing..
You can logout of the Aastra Web UI at any time by clicking Log Off.
This Network Status window is view only. It displays the Network Status of your phone which
includes the following:
•Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports
•MAC Address
•Hardware Information
•Firmware Information
•SIP Account status
Model 6751i IP Phone User Guide 17
Phone Status
SIP Account Status
The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the
Aastra Web UI. The 6751i displays only one status line.
The following is an illustration of the Network Status screen in the Aastra Web UI with SIP
status displayed.
Phone Status
SIP Account Status
18Model 6751i IP Phone User Guide
The following table describes the status conditions that can display for the account.
Status
ConditionDesription
RegisteredDisplays this status on accounts that HAVE been registered with the SIP proxy
where
Account Number is “1”
SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060”
Status is “Registered”
Backup registrar is used (“Yes”)
SIP Error
Number
Displays on accounts when registration fails with the SIP proxy server.
Example:
Backup
Registrar
LineSIP AccountStatusUsed?
49057604601@anasipproxy.aastra.com:5060401No
where
Account Number is “4”
SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060”
Status is “401” - Unregistered if SIP registration fails.
Backup registrar is used (“No”)
Phone Status
Model 6751i IP Phone User Guide 19
Customizing Your Phone
The following paragraphs describe the options available from either the IP Phone UI, the Aastra
Web UI, or both, and provide procedures applicable to the option.
Ring Tones and Tone Sets
You can configure ring tones and ring tone sets on the IP phone. The following paragraphs
describe the Ring Tones and Ring Tone Sets you can set on the 6751i.
Ring Tones
There are several distinct ring tones a user can select from to set on the IP phones. You can
enable/disable these ring tones on a global basis only.
The following table identifies the valid settings and default values for each type of configuration
method.
Customizing Your Phone
Ring Tones Table
Configuration MethodValid ValuesDefault Value
IP Phone UI (Global only)Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Aastra Web UI (Global only)Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Tone 1
Tone 1
20Model 6751i IP Phone User Guide
Ring Tone Sets
Serviviceses
In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring
tone sets consist of tones customized for a specific country. The ring tone sets you can configure
on the IP phones are:
•US (Default - also used in Canada)
•Mexico
•UK (United Kingdom)
•Italy
•Germany
•France
•Europe (generic tones)
•Australia
When you configure the country's tone set, the country-specific tone is heard on the phone for the
following:
dial tone
secondary dial tone
ring tone
busy tone
congestion tones
call waiting tone
ring cadence pattern
Customizing Your Phone
You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI.
Configuring Ring Tones and Tone Sets
IP Phone UI
Use the following procedures to configure ring tones and tone sets on the IP phone (global
configuration only).
1. Press on the phone to enter the Options List.
2. Select Preferences.
3. Select To ne s.
4. Select Ring Tone.
5. Select the type of ring tone (Ton e 1 through Ton e 5, or Silent).
6. Select Set and then press .
Model 6751i IP Phone User Guide 21
7. Select Tone Set.
8. Select the country for which you want to apply the tone set. Valid values are Australia,
Europe, France, Germany, Italy, UK, Mexico, and US. Default is US.
9. Press4.
The ring tone and tone set you select is immediately applied to the IP phone.
Aastra Web UI
1. Click on Basic Settings->Preferences->Ring Tones.
Customizing Your Phone
2. In the "Ring Tones" section, select a country from the "To ne S et" field. Valid values are
Australia, Europe, France, Germany, Italy, UK, Mexico, and US. Default is US.
3. In the "Global Ring Tone" field, selec a ring tone to set on the phone. Valid values are Ton e
1 through Tone 5, or Silent. Default is Ton e 1.
Note: *See the Ring Tones Table on page 20 for valid values.
4. Click to save your changes.
22Model 6751i IP Phone User Guide
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