AASTRA 6731i User Manual
Aastra Model 6731i IP Phone
Installation Guide
41-001266-06 REV00– 07.2011
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the
Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements
of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and
proprietary programs and information and shall not export licensed Software to any country except in accordance with
United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of
firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the
terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions
contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any
Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or
return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or
its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business
profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of
the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
41-001266-06 REV00 – 07.2011 ii
Content
Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Phone Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Optional Accessories (Not Included) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
IP Phone Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Key Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the Network and to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Desk or Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Inserting the Key Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Accessing Your Options via the Phone UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Accessing Your Options via the Aastra Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Other Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Status Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Line/Call Appearance Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Troubleshooting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
iii 41-001266-06 REV00 – 07.2011
Welcome
Congratulations on your purchase of the Model 6731i IP Phone! The 6731i communicates over an IP Network,
allowing you to receive and place calls in the same manner as a regular business telephone. The 6731i IP Phone is
capable of supporting the SIP protocol.
Phone Features
• 3-line LCD screen
• Built-in-two-port, 10/100/1000 Gigabit Ethernet switch - lets you share a connection with your computer
• 8 programmable top keys (4 Pre-configured functions: Save, Delete, Directory , Services)
• Press-and-hold speeddial key configuration feature
• Supports up to 6 call lines with LEDs
• Full-duplex speakerphone for handsfree calls
• Headset mode suppot (via handset jack)
• AC power adapter (sold separately)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
Requirements
• SIP-based IP PBX system or network installed and running with a SIP account created for the 6731i phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or
Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN (1000 Mbps) recommended)
• Category 5/5e straight through cabling (category 6 straight through cabling required for optimum Gigabit Ethernet
performance).
• Power source
For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
– For power, use the Ethernet cable (supplied) to connect from thephone directly to the network for power. (No 48v AC
power adapter required if using Power-over-Ethernet.)
For Ethernet networks that DO NOT supply power to the phone:
– For power, use the 48V AC Power Adapter (limited power source (LPS) power supply, Input rated 100-240Vac. 50-
60Hz, 0.6A. Output rated 48Vdc, 0.31A min, included only in specific Aastra ordering SKUs) to connect from the DC
power port on the phone to a power source.
or
– (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is availa-
ble as an optional accessory from Aastra Telecom. Contact your Administrator for more information.
41-001266-06 REV00 – 07.2011 1
Welcome
About This Guide
This manual describes how to physically set up your new 6731i IP Phone. Not all features listed are available by default
and some may depend on your phone system or service provider. Contact your system administrator if you have any
questions on what features and services are available to you on your system. This guide complements the Aastra
SIP IP Phone Administrator Guide and the Aastra Model 6731i IP Phone User Guide.
Aastra SIP IP Phone Administrator Guide – is designed for network administrators, system administrators, developers
and partners who need information on installing this product on an IP network.
Aastra Model 6731i IP Phone User Guide – explains the most commonly used IP telephone features for an end user.
These guides along with release notes, system updates, etc. can be downloaded from our Web site at
http://www.aastra.com.
2 41-001266-06 REV00 – 07.2011
Phone Parts
Telephone
Handset
Handset
Ethernet
6731i Installation
Telephone
Base Desk
Wall Mount
Drilling Template
Legs
Cord
Cable
Screws and
Anchors for
Wall Mounting
Key Card
Guide CD
Additional Ethernet Cable
PoE (Power over Ethernet)
Inline Power Injector
(category 5/5e straight
through cable)
Power Adapter
Phone Parts
When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact
the supplier of your phone.
Wall Mount
Drilling Template
asdassa
asdadsda
Optional Accessories (Not Included)
A PoE (Power over Ethernet) inline power injector supplies 48v power to the 6731i IP Phone through the Ethernet Cable on
pins 4 & 5 and 7 & 8.
WARNING!
Do not use this PoE inline power injector to power other devices.
41-001266-06 REV00 – 07.2011 3
IP Phone Keys
IP Phone Keys
Key Panel
6731i Handset
High Quality Speakerphone
Message Waiting Lamp
Hold Key
Volume Control
Mute Key
Goodbye Key
Redial Key
Options Key
Callers List Key
Conference Key
Transfer Key
Two Line/Call Appearance keys
Speaker Key
Keypad
Navigation Keys
8-Line LCD Screen
Programmable Keys
4 41-001266-06 REV00 – 07.2011
Key Description
Goodbye
Speaker
Options
Callers
Conf
Transfer
The following table describes the keys on the 6731i IP Phone.
Tex t Keys Symbol Keys Key Description
Hold key - Places an active call on hold. To retrieve a held call, press the call appearance
Hold
Redial
button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice
redials the last dialed number.
Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the
Options List, without saving changes.
Volume control key - Adjusts the volume for the handset, ringer, and handsfree speaker.
See “Adjusting the Volume” on page 17 for more information.
Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and
text messages on the LCD display (if there is more than 1 line of status/text messages).
These buttons also let you scroll through menu selections, such as the Options List.
IP Phone Keys
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
While in the Options List, these keys allow you to exit or ente r the current option. When you
are editing entries on the display, pressing the LEFT arrow key erases the character on the
left; pressing the RIGHT arrow key sets the option.
Speaker key - Transfers the active call to the speaker, allowing handsfree use of the phone.
Options key - Accesses services and options to
customize your phone. Your System Administrator
may have already customized some of your
settings. Check with your System Administrator
before changing the administrator-only options.
Callers List key - Accesses the last 200 calls received.
Conference key - Begins a conference call with the active call.
Transfe r key - Transfers the active call to another number.
41-001266-06 REV00 – 07.2011 5
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