Aastra Telecom 6731I User Manual
User Guide
6731i IP Phone6731i IP Phone
41-001270-00
Rev 00
Release 2.4
Callers
Con
f.
Transfer
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or
unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors
or omissions contained within this documentation. The information contained in this documentation is subject to change without
notice.
Copyright 2008 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller. In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
iii
Table of Contents
Software License Agreement ...................................................................................................... iii
Table of Contents ..........................................................................................................................1
About This Guide ..........................................................................................................................1
Documentation ..........................................................................................................................1
Introduction ...................................................................................................................................2
Phone Features ..........................................................................................................................2
Requirements ............................................................................................................................2
Installation and Setup ................................................................................................................3
Getting Started ..............................................................................................................................4
Plugging in and Starting the Phone ...........................................................................................4
Idle Screens ...............................................................................................................................7
Incomplete Configuration .........................................................................................................8
No Service .................................................................................................................................8
IP Phone Keys and Key Descriptions ..........................................................................................9
Key Panel ..................................................................................................................................9
Methods for Customizing Your Phone ......................................................................................12
Phone Options via the IP Phone UI ........................................................................................12
Phone Options via the Aastra Web UI ....................................................................................15
Phone Status ................................................................................................................................19
Phone Status via IP Phone UI .................................................................................................19
Finding Your Phone’s IP Address ..........................................................................................20
Phone Status via the Aastra Web UI .......................................................................................20
Customizing Your Phone ............................................................................................................24
Ring Tones and Tone Sets .......................................................................................................24
Contrast Level .........................................................................................................................27
Live Dialpad ...........................................................................................................................27
Set Audio ................................................................................................................................28
Time and Date .........................................................................................................................29
Language .................................................................................................................................33
User Password .........................................................................................................................41
Resetting a User Password ......................................................................................................42
Restarting Your Phone ............................................................................................................43
Phone Lock .............................................................................................................................44
Defining an Emergency Dial Plan ..........................................................................................45
Table of Contents
v
Table of Contents
Line Keys and Programmable Keys ..........................................................................................47
Multiple Line and Call Appearance Keys ...............................................................................47
Programmable Keys ................................................................................................................48
Line Key .................................................................................................................................50
Creating a Speeddial Key .......................................................................................................51
Editing Speeddial Keys ...........................................................................................................57
Do Not Disturb (DND) Key ....................................................................................................60
Busy Lamp Field (BLF) Key ..................................................................................................61
BLF List Key ..........................................................................................................................63
Flash Key ................................................................................................................................65
Automatic Call Distribution (ACD) Key (for Sylantro Servers) ............................................66
Table of Contents
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...................................70
XML Key ................................................................................................................................73
WebApps Key .........................................................................................................................76
Sprecode Key ..........................................................................................................................78
Park/Pickup Keys ....................................................................................................................79
Last Call Return (lcr) Key (for Sylantro Servers) ...................................................................82
Call Forward Key ....................................................................................................................83
BLF/Xfer .................................................................................................................................84
Speeddial/Xfer ........................................................................................................................86
Speeddial/Conf ........................................................................................................................88
Directory Key .........................................................................................................................90
Intercom Key ..........................................................................................................................92
Services Key ...........................................................................................................................94
Phone Lock Key ......................................................................................................................97
Paging Key (Sends the RTP Stream) ......................................................................................99
None Key ..............................................................................................................................101
Deleting a Key .....................................................................................................................102
Making Calls .............................................................................................................................103
Dialing a Number ..................................................................................................................103
Using Handsfree Speakerphone ............................................................................................103
Using a Headset ....................................................................................................................104
Redial ....................................................................................................................................105
Mute ......................................................................................................................................106
vi
Table of Contents
Receiving Calls ..........................................................................................................................107
Answering an Incoming Call ................................................................................................107
Sending an Incoming Call to Voicemail ...............................................................................107
Handling Calls ...........................................................................................................................108
Placing a Call on Hold ..........................................................................................................108
Transferring Calls .................................................................................................................109
Conferencing Calls ...............................................................................................................110
Ending Calls ..........................................................................................................................115
Managing Calls .........................................................................................................................116
Directory List ........................................................................................................................116
Callers List ............................................................................................................................126
Account Configuration (DND and Call Forwarding) ...........................................................131
Missed Calls Indicator ..........................................................................................................151
Voicemail ..............................................................................................................................152
Additional Features ..................................................................................................................153
Star Codes .............................................................................................................................153
WebA pps .. ... .. ... .... ... .. .. ... .. ... .... ... .. ... ... .. ... .. .. ... .. ... .... ... .. .. ... .. ... .... ... .. ... ... .. ... .. .. ... .. ... .... ...........153
Suppress DTMF Playback ....................................................................................................154
Display DTMF Digits ...........................................................................................................155
Enable/Disable Call Waiting .................................................................................................157
Play Call Waiting Tone .........................................................................................................159
Stuttered Dial Ton e ..... .... ... ... .... ... ..... ... ..... ... .. ... ... .... ... ... .... ... ... .... ... ... .... ... ... .... ... ... .... ... ... .....160
XML Beep Support ...............................................................................................................161
Status Scroll Delay ................................................................................................................162
Incoming Call Interrupts Dialing ..........................................................................................163
Switch UI Focus to Ringing Line .........................................................................................165
Preferred Line and Preferred Line Timeout ..........................................................................166
Goodbye Key Cancels Incoming Calls .................................................................................168
UPnP Mapping Lines (for remote phones) ...........................................................................170
Message Waiting Indicator ...................................................................................................171
Incoming Intercom Call Features .........................................................................................172
Using Redial Key for “Last Number Redial” .......................................................................174
Group RTP Paging (receives RTP streams) ..........................................................................175
Use LLDP ELIN ...................................................................................................................177
Table of Contents
vii
Table of Contents
Available Features Enabled by Administrators .....................................................................178
Outgoing Intercom Calls .......................................................................................................178
Missed Call Summary Subscription .....................................................................................178
Customizable Callers List Key .............................................................................................179
Autodial (Hotline and Warmline) .........................................................................................179
Centralized Conferencing .....................................................................................................180
Answer and Ignore Keys for XML Applications ..................................................................180
Playing a WAV File On Your Phone .....................................................................................181
Using the Keypad During Active XML Applications ..........................................................181
Key Redirection ....................................................................................................................182
XML Applications and Off-Hook Interaction ......................................................................183
Table of Contents
XML Override for a Locked Phone ......................................................................................183
RTP Recording and Simultaneous Playing ...........................................................................183
“Hold” Feature Enhancement (for Broadsoft Servers) .........................................................184
Configurable Save and Delete Keys .....................................................................................184
Authentication Support for HTTP/HTTPS Download Methods Used
with Broadsoft Client Management System (CMS) .............................................................184
Troubleshooting Solutions ........................................................................................................186
Limited Warranty .....................................................................................................................191
Appendix A - Time Zone Codes .............................................................................................. A-1
Index ................................................................................................................................... Index-1
viii
About This Guide
This guide explains how to use your new 6731i phone. Not all features listed are available by
default. Contact your System Administrator to find out which features and services are available
on your system. Your System Administrator also has the ability to customize some features on this
phone.
Documentation
• Aastra 6731i SIP IP Phone Installation Guide – Contains installation and set-up instructions,
general features and functions, and basic options list customization. This Installation Guide is
included in the box with your phone.
• Aastra 6731i SIP IP Phone User Guide – Describes the most commonly used features and
functions for an end user. This User Guide can be downloaded from www.aastratelecom.com.
• Aastra SIP IP Phone Administrator Guide –
Contains advanced Administrator information and procedures for setting up the 6731i IP
Phone on a network. This Administrator Guide is intended for the System Administrator and
can be downloaded from www.aastratelecom.com.
Model 6731i IP Phone User Guide 1
About This Guide
Introduction
This 6731i IP telephone has all the features of a regular business phone, allowing you to make
and receive calls, transfer, conference and more. The 6731i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
Phone Features
Introduction
• 3-line LCD screen
•8 programmable top keys
•Press-and-hold speeddial key configuration feature
•Supports up to 6 call lines with LEDs
•Full-duplex speakerphone for handsfree calls
•Headset support (modular connector)
•Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer
•Inline power support (based on 802.3af standard) which eliminates power adapters
•AC power adapter (optional equipment - not included)
•Enhanced busy lamp fields*
•Set paging*
*Availability of feature dependant on your phone system or service provider.
Requirements
The 6731i IP Phone requires the following environment:
•SIP-based IP PBX system or network installed and running with a SIP account created for
•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
•Ethernet/Fast Ethernet LAN (10/100 Mb)
•Category 5/5e straight through cabling
the 6731i IP phone.
Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer
(SSL) (HTTPS).
2Model 6731i IP Phone User Guide
•Power source
—For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
—For power, use the Ethernet cable (supplied) to connect from the phone directly to the
network for power. (No 48v AC power adapter required.)
—For Ethernet networks that DO NOT supply power to the phone:
—For power, use the 48V AC Power Adapter (optional equipment - not included) to
connect from the DC power port on the phone to a power source.
or
—(optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE
switch. A PoE power injector is available as an optional accessory from Aastra
Telecom. Contac t your A dministrator for more information.
Installation and Setup
If your System Administrator has not already setup your 6731i phone, please refer to the Aastra
6731i Installation Guide for basic installation and physical setup of the 6731i. For more advanced
administration and configuration information, System Administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Model 6731i IP Phone User Guide 3
Introduction
Getting Started
Aastra 6731i
Firmware Loaded
LLDP
Initializing
network
Contacting
Redirector
The 6731i must be set up and configured prior to its first use. This section describes phone
behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Plugging in and Starting the Phone
The 6731i automatically begins the start up sequence as soon as it is connected. The phone goes
Getting Started
through this process the first time you plug in your phone and every time you restart your phone.
Note: Some start up screens only appear the first time you connect your phone,
or if your phone has been factory defaulted.
The phone displays the following startup screens.
During the first start up the 6731i phone attempts to contact the Redirection and Configuration
Server (rcs.aastra.com) for current server information. No personal information is transmitted
from the phone during this process.
4Model 6731i IP Phone User Guide
The 6731i phone may also look for configuration servers on your local network (press 3Remote
Remote
Auto Discovery
Skip
Skip
Select
Choose Server
<server name>
Downloading
language packs.....
to enter a remote server address, or 4Skip to continue without checking for servers).
If appropriate servers are found they are listed for you to select from by scrolling down to view the
complete list. (Press 3Skip to continue without selecting a server.).
The 6731i phone then checks settings and looks for new configuration and firmware updates for
the phone from a server. If a new update is found, the phone displays the message “Updating
Configuration”. This may take a few moments while the phone downloads the latest updates
Updating
conguration
.
Note: New updates to your phone can be automatically scheduled from the
server. This is set up on the phone system by your System Administrator and
should be scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following
screen displays during startup.
Model 6731i IP Phone User Guide 5
Getting Started
When the configuration update is complete, the phone displays the following screens.
Network
DSP
Getting Started
SIP
Done
6Model 6731i IP Phone User Guide
Idle Screens
Idle Screen 1
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen:
1
The Idle State screen lists your name (SIP screen name), extension (or phone number), and day,
date, and time. The "1" in the upper corner in the above example indicates the idle screen for the
first line appearance. You can use the left and right arrow keys to scroll through the idle screens for
all six line appearances on the 6731i.
This screen is shown whenever your phone is not in use.
Idle Screen 2
The second display line displays the following temporary messages if the event occurs:
•No Service
•DHCP Failed
•Restarting......
•New IP Obtained
•Network Disconnected/Connected
John Burns
9054550055
Sat Jun 8 2:55pm
Note: Since "Network Disconnected/Connected" displays on two lines, the date
and time does not show if this event displays.
The second line can also display the following status messages, listed in order of display priority:
•Call forward status
•DND On (Do Not Disturb)
•Number of missed calls
Model 6731i IP Phone User Guide 7
Getting Started
When more than one status message displays, the 2 is shown after the message to indicate you
John Burns
CFWD All
Jun 8 2:55pm
1
can use the 2 and 5 navigation keys to scroll through the remaining messages.
Getting Started
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at
the end of the start up sequence instead of an Idle state screen, this indicates the phone
configuration that was downloaded from the configuration server is not complete or correct.
Contact your System Administrator for assistance.
No Service
2
Network Connected
When the phone is not properly connected to the network, or the account has not been
configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt
appears on the display and the telephone status light turns ON. The phone also displays the
default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to
the phone and to the wall jack. The phone should automatically detect when the connection is
reconnected and display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more
information on restarting your phone, see “Restarting Your Phone” on page 43.
For more information about connecting your phone, refer to the Aastra 6731i Installation Guide.
Check with your System Administrator for assistance.
8Model 6731i IP Phone User Guide
IP Phone Keys and Key Descriptions
H
old
Redialedial
GoodbyeGoodbye
The following sections describe the various 6731i phone key functions, and how they help you
make and manage your calls and caller information.
Callers
Conf.
Transfer
Key Panel
IP Phone Keys and Key Descriptions
The following table identifies the keys on the key panel of your 6731i IP phone that you can use
for handling cal
Keys Key Description
old
.s.
Hold key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key
twice redials the last dialed number.
Goodbye key - Ends an active call. The Goodbye key also exits an open list, such
as the Options List, without saving changes.
Volu me cont rol ke y - Adjusts the volume for the handset, ringer, and handsfree
speaker. For more information, refer to the “Adjusting Volume section” in the Aastra
6731i Installation Guide provided with your phone.
Model 6731i IP Phone User Guide 9
Keys Key Description
Speaeakerer
OptionsOptions
CallersCallers
ConfConf
TransferTransfer
Navigation keys - Pressing the UP and DOWN arrow keys lets you view different
status and text messages on the LCD display (if there is more than 1 line of status/
text messages). These buttons also let you scroll through menu selections, such as
the Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter the
current option. When you are editing entries on the display, pressing the LEFT arrow
key erases the character on the left; pressing the RIGHT arrow key sets the option.
Speaker key - Transfers the active call to the speaker, allowing handsfree use of the
phone. Switched between headset and speaker depending on audio mode setting.
Options key - Accesses services and options to customize your phone. Your System
Administrator may have already customized some of your settings. Check with your
System Administrator before changing the administrator-only options.
Callers List key - Accesses the last 200 calls received.
Conference key - Begins a conference call with the active call.
IP Phone Keys and Key Descriptions
Tra nsfe r key - Transfers the active call to another number.
Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP
phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in
total) can be added to the programmable keys.
10 Model 6731i IP Phone User Guide
Keys Key Description
1
2
3
4
5
6
7
8
Programmable keys - 8 Top Keys - all 8 keys are programmable.
Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These
keys must be made configurable by the System Administrator before they can be
changed.
The following are the default functions for the programmable keys on the 6731i IP
phone:
1 - None
2 - None
3 - None
4 - None
5 - SAVE - Allows you to save numbers
(preconfigured)and/or names to the Directory. Using this key, you enter the number,
name, and line (or speeddial key) to record in the Directory List.
6 - DELETE - Allows you to delete entries
(preconfigured)from the Directory List and Callers List. (Must enter the Directory or
Callers list and select an entry, then press twice to delete entry).
7 - DIRECTORY - Displays up to 200 names
(preconfigured)and phone numbers (stored in alphabetical order)
8 - SERVICES - Accesses enhanced features
(preconfigured)and services through the Services menu.
Note:
1For more information about configuring the SAVE and DELETE keys, see
“Configurable Save and Delete Keys” on page 184.
2For more information about programming keys to perform specific functions, see
“Line Keys and Programmable Keys” on page 47.
IP Phone Keys and Key Descriptions
Model 6731i IP Phone User Guide 11
Methods for Customizing Your Phone
OptionsOptions
Options
There are two ways to customize specific options on your phone:
•Using the Options key on the IP Phone
•Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
Methods for Customizing Your Phone
Yo u c an cu s to mi ze y ou r p ho ne b y p r es s in g t h e Options key and accessing the IP Phone
Options
UI.
These options allow you to customize the following phone settings.
Option
Number Option
1Call Forward
2Services
3Preferences
1. All
2. Busy
3. NoAns
4. All Off
5. All On
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
mode.
1. WebApps
1. Tones
Ring Tone
To ne Se t
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
6. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
12 Model 6731i IP Phone User Guide
4Phone Status
5User Password
6Administrator Menu
7Restart Phone
8Phone Lock
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
(Password Protected)
Note: *The "Administrator Menu" options are Administrator level functions
only, and are not accessible by the user. These options should only be set up and
changed by your System Administrator.
Simplified Options Menu
Yo ur Sy s te m A d mi n is t ra t or ma y co nf ig u re a s im p li fi ed o pt i on s m e nu fo r y ou r ph on e . T he
following table indicates the options that may appear on your phone if the simplified options menu
is applied.
Option
Number Option
1Call Forward
1. All
2. Busy
3. NoAns
4. All Off
5. All On
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
mode.
2Services
1. WebApps
2Preferences
1. Tones
Ring Tone
To ne Se t
2. Contrast Level
3. Live Dialpad
4. Set Audio
Audio Mode
Headset Mic Vol
3Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
4Phone Lock
Methods for Customizing Your Phone
Model 6731i IP Phone User Guide 13
Using the IP Phone UI
Options
OptionsOptions
Goodbye
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
Options
2. Use 2 and 5 to scroll through the list of options, or press the number corresponding to the
Option.
3. Press Enter, the 4 key, or press the digit number of the corresponding option to select an
option.
4. Change a selected option if applicable.
5. Press the Set or Done key to save the change.
6. Press the button, the 3 key, or the button at any time to exit without saving
Goodbye
changes.
Reference
For more information about customizing your phone using the available options from the IP
Phone UI, see the section “Customizing Your Phone” on page 24.
For more information about Administrator options, contact your System Administrator.
Methods for Customizing Your Phone
14 Model 6731i IP Phone User Guide
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can customize additional options on the IP Phone using
the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your
phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address” on
page 20.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
The following logon screen displays.
Methods for Customizing Your Phone
2. At the prompt, enter your username and password and click
Note: For a user, the default user name is “user” and the password field is left
blank.
Model 6731i IP Phone User Guide 15
The Network Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. Yo u c an lo go ut o f t h e A as t ra Web U I a t a n y t im e b y cl ic k in g Log Off.
16 Model 6731i IP Phone User Guide
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic
•none •park
•line •pickup
• speeddial • Last Call Return (lcr)
•do not disturb (DND)•Call Forward
•Busy Lamp Field
(BLF)
•BLF/Xfer
•BLF List •Speeddial/Xfer
•Auto Call Distribution
(ACD)
•Speeddial/Conf
•Directed Call Pickup •Directory
•Extensible Markup
Language (XML)
•Intercom
•WebApps •Services
•flash •Phone Lock
•sprecode •Paging
Settings.
Headings Descriptions
Status The Status section displays the network status and the MAC address of the IP phone. It
also displays hardware and firmware information about the IP phone, and information about
the SIP account(s) currently configured on the phone. The information in the Network Status
window is read-only.
Operation User Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
prevent any changes to the phone and to prevent use of the phone, and reset the user
password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Programmable Keys - There are 8 function keys, all 8 of which you can configure to
perform the functions identified in the following list.
Your Admi nist rato r mu st unl ock t he SAVE and DELETE keys in order for these keys to be
configurable. For more information about the SAVE and DELETE keys, see “Configurable
Save and Delete Keys” on page 184 .
Methods for Customizing Your Phone
Model 6731i IP Phone User Guide 17
Directory - Allows you to copy the Callers List and Directory List from your IP phone to your
PC.
Reset - Allows you to restart the IP phone when required.
Headings Descriptions
Basic
Settings
Preferences - Allows you to enable/disable the following:
•Suppress DTMF Playback
•Display DTMF Digits
•Call Waiting
•Play Call Waiting Tone
•Stuttered Dial Tone
•XML Beep Support
•Status Scroll Delay (seconds)
•Incoming Call Interrupts Dialing
•Switch UI Focus to Ringing Line
•Preferred Line
•Preferred Line Timeout (seconds)
•Goodbye Key Cancels Incoming Call
•UPnP Mapping Lines
•Message Waiting Indicator Line
•DND Key Mode
•Call Forward Key Mode
•Use LLDP ELIN
This category also allows you to configure:
•incoming Intercom call settings
•group paging RTP settings
•ring tones (global and per-line basis)
•ring tone sets
•time and date settings
•Webpage language and input language
Methods for Customizing Your Phone
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. You can have multiple accounts on the 6731i.
18 Model 6731i IP Phone User Guide
Phone Status
Options
Yo u c an vi e w th e st a tu s o f y o ur ph on e us i ng th e I P P h on e UI o r t he Aa s tr a We b UI .
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
This option allows you to view your phone’s:
•Network status including your phone’s IP and MAC address
•Local Area Network (LAN) port
•PC port
•Firmware version
•Error messages from the last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
•IP&MAC Address
•LAN Port
•PC Port
•Firmware Info
•Error Messages
The option you select displays to the LCD. Use the 2 and 5 keys to scroll the through the
LCD display.
Options
Phone Status
Model 6731i IP Phone User Guide 19
Finding Your Phone’s IP Address
OptionsOptions
IP Address:
10.40.50.112
=Exit
=Next
If you want to access your phone’s options using an Internet browser, you need to enter the IP
address of the phone in the browser to open the Aastra Web UI. Use the following procedure to
find your phone’s IP address.
IP Phone UI
1. Press the button on the phone to enter the Option List.
Phone Status
2. Select Phone Status and press the 4 key.
3. Select "IP&MAC Addresses" and press the 4 key.
The IP address of your 6731i IP phone displays in the "IP Address" field.
Phone Status via the Aastra Web UI
4 Phone Status
=Next
1 IP&MAC Addresses
=Next
=Enter
=Enter
Use the following procedure to view the phone status via the Aastra Web UI.
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>.
2. In the Username/Password window, enter your username and password and click .
Note: For a user, the default user name is “user” and the password field is left
blank.
20 Model 6731i IP Phone User Guide
The Network Status window displays for the IP phone you are accessing.
This Network Status window is view only. It displays the Network Status of your phone which
includes the following:
•Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports
•MAC Address
•Hardware Information
•Firmware Information
•SIP Account status
Phone Status
Model 6731i IP Phone User Guide 21
Phone Status
SIP Account Status
SIP Account Status
The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the
Aastra Web UI.
The following is an illustration of the Network Status screen in the Aastra Web UI with SIP
status displayed.
22 Model 6731i IP Phone User Guide
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