Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or
unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors
or omissions contained within this documentation. The information contained in thi s do cum en tati on is subject to change without
notice.
Copyright 2008 Aastra Telecom. www.aastratelecom.com
All Rights Reserved.
Software License Agreement
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal,
worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license
to use Software in object form solely with the Equipment for which the Software was
intended. This Product may integrate programs, licensed to Aastra by third party
Suppliers, for distribution under the terms of this agreement. These programs are
confidential and proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applicable law of the
jurisdiction of the Customer. In addition, these confidential and proprietary programs are
works conforming to the requirements of Section 401 of title 17 of the United States Code.
Customer shall not disclose to any third party such confidential and proprietary programs
and information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Software
furnished in object code form. Customer shall not modify, copy, reproduce, distribute,
transcribe, translate or reduce to electronic medium or machine readable form or
language, derive source code without the express written consent of the Seller and its
Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies thereof, are
and shall remain the property of Seller and its Suppliers and are subject to the terms and
conditions of this agreement. All rights reserved.
Software License Agreement
Customer's use of this software shall be deemed to reflect Customer's agreement to abide
by the terms and conditions contained herein. Removal or modification of trademarks,
copyright notices, logos, etc., or the use of Software on any Equipment other than that for
which it is intended, or any other material breach of this Agreement, shall automatically
terminate this license. If this Agreement is terminated for breach, Customer shall
immediately discontinue use and destroy or return to Seller all licensed software and other
confidential or proprietary information of Seller . In no event shall Seller or its suppliers or
licensors be liable for any damages whatsoever (including without limitation, damages for
loss of business profits, business interruption, loss of business information, other
pecuniary loss, or consequential damages) arising out of the use of or inability to use the
software, even if Seller has been advised of the possibility of such damages.
Appendix A - Time Zone Codes .............................................................................................. A-1
Index ................................................................................................................................... Index-1
viii
About this Guide
This guide explains how to use the basic features of your new 6757i phone. Not all features listed
are available by default. Contact your system or network administrator to find out which features
and services are available to you on your system.
Your System Administrator has the ability to customize some features on this phone. For
information on more advanced settings and configurations, administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Documentation
•Aastra 6757i SIP IP Phone Installation Guide – Installation and set-up instructions, general
features and functions, and basic options list customization. This Installation Guide is included
with the telephone.
•Aastra 6757i SIP IP Phone User Guide – Describes the most commonly used features and
functions for an end user.
•Aastra SIP IP Phone Administrator Guide – Describes how to set the 6757i phone up on the
network and contains advanced configuration instructions for the 6757i. This guide has
instructions that are at an administrator level.
Model 6757i IP Phone User Guide 1
About this Guide
Introduction
This 6757i IP telephone has all the features of a regular business phone, allowing you to make
and receive calls, transfer, conference and more. The 6757i IP telephone provides
communications over an IP Network using the SIP IP telephony protocol.
Phone Features
Introduction
•11 line graphical LCD screen (144 x 128 pixels) with white backlight
— 6 Top Keys: Static softkeys (up to 10 programmable functions)
— 6 Bottom Keys:State-based softkeys (up to 20 programmable functions)
•Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer.
•Inline power support (based on 802.3af standard) which eliminates power adapters.
•AC power adapter (included)
•Enhanced busy lamp fields*
•Set paging*
* Availability of feature dependant on your phone system or service provider.
Requirements
The 6757i IP Phone requires the following environment:
•SIP-based IP PBX system or network installed and running with a SIP account created for
•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
•Ethernet/Fast Ethernet LAN (10/100 Mb)
•Category 5/5e straight through cabling
the 6757i phone.
Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets
Layer (SSL) (HTTPS).
2Model 6757i IP Phone User Guide
•Power source
For Ethernet networks that supply in-line power to the phone (IEEE 802.3af):
— For power, use the Ethernet cable (supplied) to connect from the phone directly to the
network for power. (No 48v AC power adapter required.)
For Ethernet networks that DO NOT supply power to the phone:
— For power, use the 48V AC Power Ad apter (included) to conn ect from t he DC power port
on the phone to a power source.
or
— (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A
PoE power injector is available as an optional accessory from Aastra Telecom. Contact
your Administrator for more information.
Installation and Setup
If your System Administrator has not already setup your 6757i phone, please refer to the Aastra
6757i Installation Guide for basic installation and physical setup information. For more advanced
administration and configuration information, System Administrators should refer to the
Aastra SIP IP Phone Administrator Guide.
Model 6757i IP Phone User Guide 3
Introduction
Getting Started
DHCP: waiting
for IP...
The 6757i must be set up and be configured prior to its first use. This section describes phone
behavior and start up screens you may see when the phone is first plugged in, or when it is
restarted.
Getting Started
Plugging in and Starting the Phone
The 6757i automatically begins the start up sequence as soon as it is connected. The phone goes
through this process the first time you plug in your phone and every time you restart your phone.
The phone displays the following startup screens.
Checking for
Firmware.....
4Model 6757i IP Phone User Guide
The 6757i phone then checks settings and looks for new configuration and firmware updates for
the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Updating
configuration.....
Checking for firmware...
Do not unplug the phone!
Note: New updates to your phone can be automatically scheduled from the server.
This is set up on the phone system by your System Administrator and should be
scheduled during non-business hours or slow call periods.
Important! Do not unplug or remove power to the phone while it is checking or
installing firmware and configuration information.
If language packs were loaded to your phone by your System Administrator, the following screen
displays during startup.
Downloading
Language Packs
Model 6757i IP Phone User Guide 5
Getting Started
When the configuration update is complete, the phone displays the following screens and then
Network
SIP
Done
Idle Screen
displays the Idle screen.
Getting Started
DSP
Services
Dir
Callers
L1
Sat Jan 1 12:18am
John Smith
Icom
6Model 6757i IP Phone User Guide
Network Connected/Network Disconnected
If your phone is successful when connecting to the network the following screen displays before
changing to the Idle screen.
Services
Dir
Callers
L1
Network Connected
Sat Jan 1 12:18am
Icom
John Smith
If your phone did not successfully connect to the network, the "Network Disconnected" prompt
appears on the display and the telephone status light turns on.
Services
Dir
Callers
L1
Network Disconnected
Sat Jan 1 12:18am
Icom
John Smith
Check that the cables are tightly connected to the phone and to the wall jack. The phone should
automatically detect when it is reconnected and displays the "Network Connected" prompt for a
few seconds. However, if changes have been made to your phone’s network settings, you may
need to restart your phone.
For more information about connecting your phone, see the Aastra 675 7i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
Check with your system or network administrator for assistance.
Note: f the phone displays "No Service" you can still use the phone but it is not
registered with the Registrar. For more information about registering your phone,
see your System Administrator.
Model 6757i IP Phone User Guide 7
Getting Started
Idle Screen
Services
Directory
Callers List
Intercom
When the phone has successfully updated the configuration and connected to the network, the
phone displays the Idle State screen. The idle screen is shown whenever your phone is not in
use.
Getting Started
The Idle State screen lists your name (SIP screen name) and day, date, and time. In the above
screen, the "L1" indicates John Smith is configured on Line 1.
By default, the top softkeys 1 through 4 are configured for Services, Directory, Callers List, and
Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6
bottom softkeys with up to 20 functions as required.
Services
Dir
Callers
L1
Sat Jan 1 12:18am
Icom
John Smith
Note: Your System Administrator sets up your SIP screen name, line number, and
any other administrative features required. If your name does not display on the
screen, contact your System Administrator.
8Model 6757i IP Phone User Guide
Reference
Speeddial Softkey
"Do Not Disturb"
Softkey
Idle Screen
Speeddial Softkeys
Idle Screen
For more information about configuring the top and bottom softkeys, see “Softkeys” on page 61.
For more information about using the Services, Directory, Callers List, Intercom, Dial,
Conference, and Transfer keys, see the following sections:
•“Making Calls” on page 151.
•“Handling Calls” on page 160.
•“Managing Calls” on page 171.
Idle Screen With Softkeys Configured
If you or your administrator have configured softkey functions on your ph on e, th e l ab els for th ose
functions display on the screen. For example, in the following illustration, "Home" was configured
as a speeddial key on the bottom set of softkeys and "Do Not Disturb" (DND) was configured on
the top set of softkeys.
Services
Dir
Callers
L1
Sat Jan 1 12:18am
Home
Icom
DND
More
John Smith
You can configure up to 10 functions on the top set of softkeys. If you have additional functions
configured on the top softkeys that do not display on the main idle screen, a "More" displays at the
top right of the screen. Pressing the More softkey toggles between the first screen and a second
screen of softkeys configured on your phone.
HR
Support
More
L1
Sat Jan 1 12:18am
Home
John Smith
Getting Started
Model 6757i IP Phone User Guide 9
Idle Screen with Voicemail Messages
Voicemail Icon
Idle Screen
Services
Dir
Callers
Icom
L1
John Smith
Dial
Conf
XferMore
>
The envelope icon displays on the Idle State screen only if you have new messages waiting.
The number next to the envelope indicates how many new messages you have.
Getting Started
T o access your voicemail messages, use the star codes for your system if a voicemail softkey has
not been configured on your phone. For more information on your system’s star codes, please
refer to the documentation for the voicemail system you are using.
Screen Display After Picking Up the Handset
When you pickup the handset, the screen displays as follows:
Services
Dir
Callers
1
L1
Sat Jan 1 12:18am
Icom
John Smith
10Model 6757i IP Phone User Guide
This screen displays the following keys located on the bottom left of the screen:
•Dial
•Conf (Conference)
•Xfer (Transfer)
A More softkey also displays at the bottom right of the screen if you have configured softkeys
other than the default softkeys.
For example, if you configure a bottom softkey for speeddialing to Home, and then you pickup the
Services
Dir
Callers
Icom
L1
John Smith
Dial
Conf
XferMore
>
Services
Dir
Callers
Icom
L1
John Smith
Sat Jan 1 12:18am
Home
Idle Screen
After Handset Pickup
After Pressing "More"
handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey. You
can press the More softkey to toggle between the first and second screens to display all configured
softkeys. See illustrations below.
Services
Dir
Callers
L1
Icom
John Smith
>
Home
More
Note: The bottom set of 6 softkeys map to the current state-based configurable
softkeys. The top set of 6 softkeys allow you to configure up to 10 functions.
Model 6757i IP Phone User Guide 11
Getting Started
IP Phone Keys and Key Descriptions
The following sections describe the various 6757i phone key functions, and how they help you
make and manage your calls and caller information.
Key Descriptions
The following table identifies the keys on the key panel of your 6757i IP phone that you can us e
for handling calls.
Keys Key Description
Goodbye key - Ends an active call. The Goodbye key also exits an open list,
IP Phone Keys and Key Descriptions
such as the Options List, without saving changes.
Options key - Accesses options to customize your phone. Your System
Administrator may have already customized some of your settings. Check with
your System Administrator before changing the administrator-only options.
Hold key - Places an active call on hold. To retrieve a held call, press th e call
appearance button beside the light that is flashing.
Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial
key twice simultaneously redials the last dialed number.
Volume control key - Adjusts the volume for the handset, headset, ringer, and
handsfree speaker.
12Model 6757i IP Phone User Guide
Keys Key Description
Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP
phone supports up to 4 line keys.
Handsfree key - Activates Handsfree for making and receiving calls without lifting
the handset. When the audio mode option is set, this key is used to switch
between a headset and the handsfree speakerphone.
Mute key - Mutes the microphone so that your caller cannot hear you (the light
indicator flashes when the microphone is on mute).
Navigation keys - Pressing the UP and DOWN arrow keys lets you view different
status and text messages on the LCD display (if there is more than 1 line of
status/text messages). These buttons also let you scroll through menu selections,
such as the Options List.
IP Phone Keys and Key Descriptions
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter the
current option. When you are editing entries on the display, pressing the LEFT
arrow key erases the character on the left; pressing the RIGHT arrow key sets the
option.
Model 6757i IP Phone User Guide 13
Keys Key Description
Softkeys - 12 softkeys on the 6757i IP Phone.
- 6 Top Keys: static softkeys (up to 10 programmable functions)
- 6 Bottom Keys: state-based softkeys (up to 20 programmable functions)
All top and bottom keys can be configured for specific functions.
By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and
Intercom, respectively:
1 SERVICESAccesses enhanced features and services such as XML
2DIRECTORYAccesses the Directory List which displays up to 200
3 CALLERS LIST Accesses the Callers List which lists the last 200 calls
4 INTERCOMAutomatically connects with a remote extension for
The following softkeys display when you pick up the handset:
•DIAL - After entering a phone number from the keypad, you can press the Dial
softkey to immediately dial the number.
•CONF - Begins a conference with the active call.
applications and voicemail, provided by third parties.
names and phone numbers (stored in alphabetical order)
received.
outgoing calls, and answers incoming intercom calls.
•XFER - Transfers the active call to another number.
Note: For more information about programming the softkeys to perform specific
functions, see the “Softkeys” on page 61.
IP Phone Keys and Key Descriptions
14Model 6757i IP Phone User Guide
Methods for Customizing Your Phone
There are two ways to customize specific options on your phone:
•Using the Options key on the IP Phone
•Using the Aastra Web UI in an Internet browser window from your PC.
Phone Options via the IP Phone UI
You can customize your phone by pressing the Options key and accessing the IP Phone UI.
These options allow you to customize the following phone settings.
Option
NumberOption
1Call Forward
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
mode.
2Preferences
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Speeddial Edit
4. Live Dialpad
5. Set Audio
Audio Mode
Headset Mic Vol
6. Time and Date
Time Zone
Daylight Savings
Time Format
Date Format
Time Server
Time Server 1
Time Server 2
Time Server 3
Set Time
Set Date
7. Language
Screen Language
Input Language
Methods for Customizing Your Phone
Model 6757i IP Phone User Guide 15
3Phone Status
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
4User Password
5Administrator Menu
(Password Protected)
6Restart Phone
7Phone Lock
Note: *The "Administrator Menu" options are Administrator level functions only ,
and are not accessible by the user. These options should only be set up and changed
by your System Administrator.
Simplified Options Menu
Your System Administrator may configure a simplified options menu for your phone. The
following table indicates the options that may appear on your phone if the simplified options
menu is applied.
Option
Number
1Call Forward
Option
1. Cfwd Number
2. Cfwd Mode
3. No. Rings
Note: The menus that display for Call
Forward are dependant on the Call Forward
Mode set on the phone. Default is "Account"
Methods for Customizing Your Phone
2Preferences
3Phone Status
4Phone Lock
mode.
1. Tones
Ring Tone
Tone Set
2. Contrast Level
3. Live Dialpad
4. Set Audio
Audio Mode
Headset Mic Vol
1. IP&MAC Addresses
2. LAN Port
3. PC Port
4. Firmware Info
5. Error Messages
16Model 6757i IP Phone User Guide
Using the IP Phone UI
IP Phone UI
1. Press the Options key on the phone to enter the Options List.
2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding
to the Option.
3. Press the Show softkey , the 4 button, or press the digit number of the corresponding option to
select an option.
4. Use the softkeys that display for each option to change a selected option.
5. Press the Done button to save the change.
6. Press the button, the 3 button, or the button at any time to exit without saving
changes.
References
For more information about customizing your phone using the available options from the IP Phone
UI, see the section “Customizing Your Phone” on page 27.
For more information about administrator options, contact your System Administrator.
Methods for Customizing Your Phone
Model 6757i IP Phone User Guide 17
Phone Options via the Aastra Web UI
In addition to the IP Phone UI options, you can also customize additional options on the IP
Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you
need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your
Phone’s IP Address” on page 23.
Using the Aastra Web UI
Aastra Web UI
1. Open your web browser, enter the phone’s IP address or host name into the address field and
press <Enter>. The following logon screen displays.
2. At the prompt, enter your username and password and clic k .
Methods for Customizing Your Phone
Note: For a user, the default user name is “user” (not case sensitive) and the
password field is left blank.
18Model 6757i IP Phone User Guide
The Network Status window displays for the IP phone you are accessing.
Methods for Customizing Your Phone
3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Model 6757i IP Phone User Guide 19
The following categories display in the side menu of the Aastra Web UI: Status, Operation,
•none•pickup
•line•Last Call Return (lcr)
•speeddial•Call Forward
•do not disturb (DND)•BLF/Xfer
•Busy Lamp Field
(BLF)
•Speeddial/Xfer
•BLF List•Speeddial/Conf
•Auto Call Distribution
(ACD)
•Directory
•Directed Call Pickup•Callers List
•Extensible Markup
Language (XML)
•Intercom
•flash•Services
•sprecode•Phone Lock
•park•Paging
•Empty
Basic Settings.
HeadingsDescriptions
StatusThe Status section displays the network status and the MAC address of the IP phone. It
also displays hardware and firmware information about the IP phone, and information about
the SIP account(s) currently configured on the phone. The information in the Network
Status window is read-only.
OperationUser Password - Allows you to change user password.
Phone Lock - Allows you to assign an emergency dial plan to the phone, lock the phone to
prevent any changes to the phone and to prevent use of the phone, and reset the user
password.
Keypad Speeddial - Allows you to assign a speeddial number to a specific digit on the
phone’s keypad for speeddialing purposes.
Softkeys and XML - Allows you to configure up to 6 top softkeys and 6 bottom softkeys
with functions identified in the list below. You can configure up to 10 functions on the top
softkeys and up to 20 functions on the bottom softkeys.
Available Functions for Softkeys
Methods for Customizing Your Phone
20Model 6757i IP Phone User Guide
Expansion Modules - Allows you to configure an additional 36 softkeys with a M670i
Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is
attached to the phone. This option displays on the side menu of the Aastra Web UI only if
an Expansion Module is attached. For more information about the expansion modules see
“Model M670i and M675i Expansion Modules” on page 250.
Directory - Allows you to copy the Callers List and Directory List from your IP phone to
your PC.
Reset - Allows you to restart the IP phone when required.
HeadingsDescriptions
Basic
Settings
Preferences - Allows you to enable/disable the following:
•Park Call
•Pickup Parked Call
•Suppress DTMF Playback
•Display DTMF Digits
•Call Waiting
•Play Call Waiting Tone
•Stuttered Dial Tone
•XML Beep Support
•Status Scroll Delay (seconds)
•Incoming Call Interrupts Dialing
•Switch UI Focus to Ringing Line
•Preferred Line
•Preferred Line Timeout (seconds)
•Goodbye Key Cancels Incoming Call
•UPnP Mapping Lines
•Message Waiting Indicator Line
•DND Key Mode
•Call Forward Key Mode
•Use LLDP ELIN
This category also allows you to configure:
•incoming Intercom call settings
•group paging RTP settings
•ring tones (global and per-line basis)
•ring tone sets
•time and date settings
•Webpage language and input language
Methods for Customizing Your Phone
Account Configuration - Allows you to configure “do not disturb” (DND) and “call
forwarding” (CFWD) by account. You can have multiple accounts on the 6757i.
Model 6757i IP Phone User Guide 21
Phone Status
You can view the status of your phone using the IP Phone UI or the Aastra Web UI.
Phone Status via IP Phone UI
The "Phone Status" option on the IP phone displays the status of your phone to the LCD
display.
Phone Status
This option allows you to view your phone’s:
•Network status including your phone’s IP and MAC address
•Local Area Network (LAN) port information
•PC Port information (if PC link exists)
•Firmware version
•Error messages from last reboot or startup
Use the following procedure to view the status of your phone using the IP Phone UI.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Phone Status.
3. Select the option you want to view:
•IP&MAC Address
•LAN Port
•PC Port
•Firmware Info
•Error Messages
The option you select displays to the LCD. Use the 5 and 2 keys to scroll the through the
LCD display.
22Model 6757i IP Phone User Guide
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