IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from what you see due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the NAS.
•More Information
Go to support.zyxel.com to find other information on the NAS
.
NAS Series User’s Guide
2
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The NAS Series in this user’s guide may be referred to as the “NAS” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting > Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing
sub menu and finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The NAS icon is not an exact
representation of your device.
NASInternetLaptop Computer
SwitchFirewallServer
Desktop ComputerMedia PlayerUSB Storage Drive
TVUSB Hard Drive
NAS Series User’s Guide
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Contents Overview
Contents Overview
Get to Know Your NAS ......................................................................................................................... 13
Find and Access Your NAS .................................................................................................................. 18
Web Configurator ................................................................................................................................. 26
Video Tutorials ....................................................................................................................................... 37
Control Panel: Overview .................................................................................................................... 101
Control Panel: Privilege and Sharing ................................................................................................ 104
Control Panel: Network ...................................................................................................................... 129
Control Panel: System ........................................................................................................................ 147
Control Panel: Service ........................................................................................................................ 158
Control Panel: Maintenance ............................................................................................................ 177
Status Center ....................................................................................................................................... 196
App Center and Packages ............................................................................................................... 199
Download Service .............................................................................................................................. 236
1.3 Hard Disks ........................................................................................................................................ 15
1.5 Power Button ................................................................................................................................... 15
7.3.2 Add an Account ................................................................................................................. 107
7.3.3 Edit an Account .................................................................................................................. 111
7.3.4 User Info ................................................................................................................................ 112
7.4 Groups ........................................................................................................................................... 113
7.4.1 Groups Screen .................................................................................................................... 113
7.4.2 Add a Group ....................................................................................................................... 114
7.4.3 Edit a Group ........................................................................................................................ 118
NAS Series User’s Guide
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Table of Contents
7.4.4 Group Information .............................................................................................................. 119
17.4 Music ............................................................................................................................................ 298
17.4.1 Now Playing (Music) ......................................................................................................... 300
17.5 Video ............................................................................................................................................ 300
20.10 File Transfer ................................................................................................................................ 331
Use the NAS as your own personal cloud. Here are some key features:
• Start using Zyxel NAS instantly with FindMe - Use Zyxel FindMe to discover your NAS on your home
network and get in control in under 15 seconds. Then do an easy installation with no need to install a
NAS utility.
• Access and share files from your NAS wherever you are - Using the Zyxel Drive mobile app makes it
easy.
• Create a shared cloud space for people without a NAS - Provide your cloud space for your friends or
family members when you share a folder from the NAS with the Zyxel Drive mobile app. Your friends
and family members don’t need to purchase an additional NAS - just install the Zyxel Drive mobile
app on their mobile devices.
• Protect your data from drive failure - The NAS’s RAID 1 capability clones contents from one drive to
another. If a drive is damaged or corrupted, you still have another drive to restore from or use.
• Get up and running quickly with the easy-to-use in terface - The Zyxel NSM (NAS Station Management)
5.2 intelligent desktop provides a rich feature set of tools with an easy-to-understand GUI design to
help you get things done quickly. The multitasking capability through a multi-window interface
enables you to quickly get applications up and running.
• Check your NAS while you’re away - Even if you have several Zyxel NAS devices, visit the
myZyxelcloud Web portal from anywhere to see their health status at a glance.
• Stream multimedia contents to your big screen TV - Bring your favorite multimedia files on the NAS to
the big screen. Zyxel zCloud app lets you play your favorite videos, music, or photos on your big
screen with TV streaming devices such as Apple TV, Google Chromecast, Roku 3, and Amazon Fire TV;
or directly on smart TVs like those from Samsung and LG.
NAS Series User’s Guide
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Chapter 1 Get to Know Your NAS
NAS
A
B
Figure 1 Example of the NAS in a Home Network
Above is the NAS in a home network. Users back up and share data on the NAS. The media player (A)
plays the NAS’s media files on the TV. A USB hard drive (B) provides extra storage space and files are
copied directly from the USB storage device to the NAS.
Place the NAS behind a firewall and/or IDP (Intrusion Detection and Prevention) device to protect it
from attacks from the Internet.
Refer to the Quick Start Guide for hardware connections and how to install and remove hard drives from
the disk trays.
Note: Turn off and disconnect the NAS before you install or remove the internal hard disk or
1.2 LEDs
This table describes the NAS’s LEDs.
Table 2 LEDs
LEDCOLOR STATUSDESCRIPTION
POWERWhiteOnThe NAS is turned on and receiving power, or in the process of starting up.
SYSTEMWhiteOnThe NAS has fully started and is operating normally.
disks.
OffThe NAS is turned off.
BlinkingThe NAS is starting up or upgrading the firmware.
Note: Do not turn off the NAS while it is upgrading the firmware or you
may render it unusable.
RedOnThe NAS has a system error.
NAS Series User’s Guide
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Chapter 1 Get to Know Your NAS
Table 2 LEDs (continued)
LEDCOLOR STATUSDESCRIPTION
HDD1/2WhiteOnThe hard disk drive is connected properly to the NAS. This LED stays on white
when the hard disk drive is in hibernation if you do not enable sleeping HDD LED
blinking.
BlinkingThe NAS is saving data to the hard disk drive.
Slow
Blinking
RedOnThe NAS detected an error on the hard disk drive (like a bad sector for example).
OffThe NAS cannot detect a hard disk in the disk bay or the LED is disabled.
USBWhiteOnThe NAS has a USB device installed.
OffThere is no USB device installed or the NAS does not detect a USB connection.
COPYWhiteOnA USB or SD device is connected to the NAS and the NAS is ready to copy.
BlinkingThe NAS is copying or synchronizing files, or in the process of pairing with a
RedOnCopying or synchronizing files to or from the USB or SD failed.
OffNo USB/SD device is connected.
LAN /
LAN1 /
LAN2
GreenOnThe NAS has a successful 10/100 Mbps Ethernet connection.
BlinkingThe 100M LAN is sending or receiving packets.
OffThe NAS does not have a 10/100 Mbps Ethernet connection.
AmberOnThe NAS has a successful 1000 Mbps Ethernet connection.
BlinkingThe 1000 M LAN is sending or receiving packets.
OffThe NAS does not have a 1000 Mbps Ethernet connection.
Sleeping HDD LED blinking is enabled and the hard disk drive is in hibernation.
The NAS automatically tries to recover a bad sector, but the LED stays red until
the NAS restarts.
myZyxelcloud account.
1.3 Hard Disks
The NAS has internal hard disk bays. Install SATA (Serial Advanced Technology Attachment) hard disks.
Note that the SATA hard disks are treated as internal or SATA volumes. Any hard disk connected to a USB
port is considered an external or USB volume.
1.4 SD Card
Use up to a 128 GB SDXC card with the front panel SD card slot. The SD card slot works with the COPY/
SYNC button (see Section 1.6 on page 16 for details).
1.5 Power Button
Use the power button on the front panel to turn the NAS on or off.
NAS Series User’s Guide
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Chapter 1 Get to Know Your NAS
Press
1 Beep
2 Beeps
2 more seconds
Release for
3 seconds
Release for
software
shutdown
hardware
shutdown
Press
1 Beep
2 Beeps
IP Address
Password
Clear All Settings
5 more seconds
Release to
Release to Reset
Power On
• Press the power button for one second to turn on the NAS. When the system is on and ready, you will
hear one beep.
Power Off
Figure 2 Using the Power Button to Turn Off the NAS
• To have the NAS go through its normal software shutdown process and turn itself off, press the power
button until you hear one beep (after about three seconds), then release it.
• To perform a hardware shutdown and have the NAS immediately turn itself off without going through
the normal shutdown process, press the power button until you hear a second beep (after about five
seconds), then release it.
1.6 COPY/SYNC Button
Use the COPY/SYNC button on the front panel to copy or synchronize files between a connected USB or
SD device and the NAS. See Section 16.4 on page 286 for more details on how to configure the copy/
sync settings.
1.7 RESET Button
Use the RESET button on the rear panel to restore the NAS’s default settings.
Figure 3 The RESET Button
• Press the RESET button until you hear one beep (after about two seconds), then release it. You will
hear one more beep after you release the button.
This resets the NAS’s IP address and password to the default values.
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Chapter 1 Get to Know Your NAS
• Press the RESET button until you hear two beeps. After the second beep, continue pressing the button
for five more seconds, then release it. You will hear three quick beeps after you release the button.
This resets the NAS to the factory default configuration. All settings you have configured on the NAS,
including IP address, password, user accounts, groups, and so on will be reset to the factory defaults.
The reset process does NOT affect the volume settings, nor data stored on the NAS.
You should periodically back up your configuration file to your computer (see Section 11.5 on page 185
for details about managing the NAS’s configuration file). You could then restore your configuration in
the event that you or someone else reset the NAS to the factory defaults.
Note: Keep the NAS in a secure location in order to prevent unauthorized reset of the device.
You may need to close and re-open the NAS Starter Utility to discover the NAS. This is because the NAS
automatically re-acquires IP address information, so its IP address may change. If no IP address
information is assigned, the NAS uses Auto-IP to assign itself an IP address and subnet mask. For example,
you could connect the NAS directly to your computer. If the computer is also set to get an IP address
automatically, the computer and the NAS will choose addresses for themselves and be able to
communicate.
NAS Series User’s Guide
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Find and Access Your NAS
2.1 Overview
Use FindMe or the NAS Starter Utility to find and access the NAS and the files on it.
The NAS Starter Utility supports Windows XP, Windows Vista, Windows 7, and Windows 8. Click Help to
open a Web Help page about the NAS Starter Utility screens.
Note: Installing this version of the NAS Starter Utility uninstalls previous versions.
Note: Refer to the Quick Start Guide for your NAS’s hardware connections.
2.2 FindMe
CHAPTER 2
1Make sure both the NAS and your computer are connected to a switch or router with Internet access.
2Open your web browser and type "https://findme.zyxel.com" as the website address.
3Click Find NAS to discover your NAS.
Figure 4 Find NAS
4Press the Copy button on the NAS within 5 minutes.
Figure 5 Press the Copy button
5Your NAS is now discovered. Click Admin Page to open the login screen.
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Chapter 2 Find and Access Your NAS
Figure 6 Congratulations
6Use the default username “admin” and password “1234” to log in. See Chapter 3 on page 26 for more
on the web desktop.
Figure 7 NAS Login Screen
2.3 NAS Starter Utility
• The NAS Starter Utility broadcasts a request packet when you first run it. Each NAS has an NAS Starter
Utility Agent that always listens and responds to requests from the NAS Starter Utility. The NAS Starter
Utility receives the response packet that contains information, such as host name, IP, and so on.
• If you plan to use more than one NAS in your network, configure them with unique server names. This
enables you to identify each NAS in the NAS Starter Utility screens.
2.3.1 NAS Seeker Screen
Use this screen to view the NASs in your network. The NAS’s Server Name. The default is ‘NAS’ followed by
the number of your model (‘NAS540’ for example). See Section 2.3.5 on page 23 for how to change it to
a more recognizable one in your network.
Click the NAS Starter Utility icon on your desktop or in the Windows system tray to start the NAS Starter
Utility. Alternatively you can click Start > Programs > Zyxel > NAS Starter Utility.
Figure 8 NAS Starter Utility Desktop Icon
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Chapter 2 Find and Access Your NAS
Figure 9 NAS Starter Utility Windows System Tray Icon
The first time you open the NAS Starter Utility the discovery screen appears as follows.
Figure 10 NAS Seeker
The following table describes the labels in this screen.
Table 3 NAS Seeker
LABELDESCRIPTION
ConnectSelect a NAS and click this to connect to it.
RefreshClick this to refresh the screen. The NAS Starter Utility does not automatically refresh.
StatusThis shows whether the NAS is Online, Unreachable, Configuring, or Config Failed.
Server NameThis is the server name you configured for the NAS. If you have more than one NAS in your
network, it is recommended that you give each one a unique name for identification
purposes.
IP AddressThis is the current IP address of the NAS.
2.3.2 Main NAS Starter Utility Screen
The main NAS Starter Utility screen displays after you select an NAS in the NAS Seeker screen.
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Chapter 2 Find and Access Your NAS
Figure 11 NAS Starter Utility Main Screen
The following table describes the labels in this screen.
Table 4 NAS Starter Utility Main Screen
LABELDESCRIPTION
?Click this to display the utility help.
ConfigurationClick this to configure system settings (see Section 2.3.5 on page 23).
NAS SeekerClick this to use the NAS Seeker screen (see Section 2.3.1 on page 19) to find and connect to
a different NAS on your network.
Server NameThis is the server name you configured for the NAS. If you have more than one NAS in your
network, it is recommended that you give each one a unique name for identification
purposes.
IP AddressThis is the current IP address of the NAS.
MAC AddressThis is the NAS’s unique physical hardware address (MAC).
Firmware VersionThis shows the version of firmware the NAS is currently using.
StatusThis shows whether the NAS is Online, Uninitialized, Unreachable, Configuring, or Config
Failed.
CapacityThis shows the NAS’s total, in-use, and remaining storage capacity.
DeskTopClick this button to go to the Web Configurator login screen (see Section 3.2 on page 26).
Network DriveClick this to add the NAS as a network drive in your computer’s Windows Explorer.
Shared FolderClick this to log into the NAS’s file directory in Windows Explorer.
myZyxelCloudClick this to go to mycloud.zyxel.com to set up a free DDNS hostname for the NAS so you can
connect to it easily from the Internet.
NAS Series User’s Guide
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2.3.3 Directory of the NAS
In the main NAS Starter Utility screen click Shared Folder to log into the NAS’s file directory in Windows
Explorer. Enter the administrator user name and password and click Login.
Figure 12 Login
The utility opens the NAS’s directory in Windows Explorer.
Figure 13 Directory
Chapter 2 Find and Access Your NAS
2.3.4 Network Drive
In the main NAS Starter Utility screen click Network Drive to add the NAS as a network drive in your
computer’s Windows Explorer.
Enter your user name and password and click Login to be able to add the NAS’s shares to which you
have access as network drives. Otherwise select Guest and click Login to be able to add the NAS’s
public shares as network drives.
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Chapter 2 Find and Access Your NAS
Figure 14 Login
Select a share on the NAS and the drive letter on your computer to which you want to map it. The shares
that each user can select to map depends on the user’s permissions. For example, if share1 is private to
user1, then only user1 is allowed to map share1. The table displays the NAS shares that are already
mapped to drive letters on your computer. After you click Apply you can see the new drive in Windows
Explorer (My Computer) where you can access and use it like your computer’s other drives.
Figure 15 Network Drive
2.3.5 Configure System Settings
Use these screens to be able to change the NAS’s server name, time zone, PPPoE, IP address, subnet
mask, default gateway, or DNS settings.
Click Configuration > System Setting in the main utility screen to display the following screen.
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Chapter 2 Find and Access Your NAS
Figure 16 NAS Starter Utility > Configuration > System Setting
The following table describes the labels in this screen.
Table 5 NAS Starter Utility > Configuration > System Setting
LABELDESCRIPTION
Server NameSpecify a name to uniquely identify the NAS on your network. You can enter up to 15
Time ZoneChoose the time zone of your location. This will set the time difference between your time
Enable PPPoE
Connection
IP AddressUse these fields to configure the IP address of the LAN interface through which you are
Automatically get
IP address
Manually assign IP
address
alphanumeric characters with minus signs allowed but not as the last character. The name
must begin with an alphabetic character (a-z) and is case sensitive.
zone and Greenwich Mean Time (GMT).
Click this if your Internet connection requires you to enter a user name and password to
connect to the Internet. Enter your user name and password
connected to the NAS.
When the LAN interfaces are set to stand-alone, this configures the IP address of the LAN
interface in the same subnet as your computer. It configures LAN1 if both LAN interfaces are
in the same subnet as your computer.
If you use the administrator configuration screens to set the LAN interfaces to link
aggregation, this configures the IP address that both LAN interfaces share.
Select this if the NAS is automatically assigned an IP address from the ISP or a DHCP server in
your network.
Select this if you want to assign the NAS a fixed IP address, subnet mask and default
gateway.
Note: Do not configure an IP address that is already in use in your network. This
results to a network IP address conflict and makes the NAS inaccessible.
NAS Series User’s Guide
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Chapter 2 Find and Access Your NAS
Table 5 NAS Starter Utility > Configuration > System Setting (continued)
LABELDESCRIPTION
Use from DHCP
server
DNSDomain Name System (DNS) is for mapping a domain name to its corresponding IP address
Domain Name System (DNS) is for mapping a domain name to its corresponding IP address
and vice versa. Select this if the NAS is automatically given DNS information from the ISP or a
DHCP server in your network.
and vice versa.
Select Use from DHCP server if the NAS is automatically given DNS information from the ISP or
a DHCP server in your network.
Select Manually assign DNS server if you were given specific IP address(es) of the DNS
server(s). Enter the primary and secondary DNS in the corresponding fields.
NAS Series User’s Guide
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3.1 Overview
This chapter describes how to access the NAS web configurator and provides an overview of its screens.
The web configurator is an HTML-based management interface that allows easy NAS setup and
management using an Internet browser.
Use Internet Explorer 11.0.9, Mozilla Firefox 31.0, Safari 5.1.7, Google Chrome 37.0.2, or later versions of
these browsers. The recommended screen resolution is 1440 by 900 pixels or higher.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
CHAPTER 3
Web Configurator
3.2 Access the NAS Web Configurator
This guide uses the NAS326 screens as an example. The screens may vary slightly for different models.
1Make sure your NAS is properly connected and that your computer is in the same subnet as the NAS
(refer to the Quick Start Guide or the appendices).
Open your web browser and type in the server name of the NAS. The default is “nas” followed by the
number of your model (“nas326” for example). Configure the server name of your NAS using the Control Panel > System > Server Name screen (Section 9.4 on page 148) or the System Setting screen (Section
2.3.5 on page 23) of the NAS Starter Utility.
Figure 17 NAS URL
2The default user name and password are “admin” and “1234” respectively. Enter your user name and
password. See Chapter 7 on page 104 for how to create other user accounts. If you use the option to
stay logged in (assuming you do not log out), make sure you keep your computer secure from
unauthorized access. Click the arrow to log in. Logging in with a (non-administrator) user account takes
you to a different Desktop screen (see Section 3.3 on page 30 for details).
NAS Series User’s Guide
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Chapter 3 Web Configurator
Figure 18 NAS Login Screen
Make sure you have a backup of any existing data in the hard disk
before installing it in the NAS. Creating a volume formats the hard disk
and deletes all data in the process.
3You should see a screen asking you to change your password (highly recommended) as shown next.
Type a new password in the New Password field. Retype the password for confirmation in the Password (Confirm) field. Click Cancel if you do not want to change the password this time. Click Apply to save
your changes back to the NAS.
Figure 19 Change Default Password Screen
4This screen displays if you have not created a volume yet. Click Create Volume to make a volume or
click the x to close the screen to go to the Desktop (Section 3.3 on page 30). Figure 20 Welcome Screen
5Select Create single volume on RAID for a simple set up. Go to Section 5.3.1.1 on page 49 for details.
Select Create Multiple volumes on disk group to be able to create more than one storage volume. Go
to Section 5.3.1.7 on page 62 for details.
NAS Series User’s Guide
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Chapter 3 Web Configurator
Figure 21 Create Volume
If you choose Existing on disk group, you will go to the screens below after clicking Next.
NAS Series User’s Guide
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Figure 22 Existing on Disk Group
Chapter 3 Web Configurator
If this is the first time the NAS has created a volume, it needs to reboot after the volume is created. Click
Yes to reboot or No to go to the Desktop.
NAS Series User’s Guide
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Figure 23 Reboot
Chapter 3 Web Configurator
3.3 Desktop
The Desktop screen displays after you log in. Hover your mouse over the heading bar icons to display
their names.
NAS Series User’s Guide
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