QUICK REFERENCE GUIDE
WHIRLPOOL® TOP LOADING WASHING MACHINE
CONTROL PANEL AND FEATURE
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Appearance may vary depending on model.
1POWER
Touch to turn on/off or to stop/cancel a cycle.
2WHAT TO WASH/HOW TO WASH
First select a cycle from the “What to Wash” and then select the “How to Wash” to get the best combination cycle available for the type of items you are going to wash. See “Cycle Guide” for cycle details.
3LCD TIME/STATUS DISPLAY
The display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Tightly packed loads, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time as well.
If you have set a delay start to the cycle, the display will show the delay time adjusted.
ADD GARMENT
When Add Garment is lit, you may pause the cycle, open the lid, and add items. Touch and hold the START/PAUSE button to start the cycle again.
4START/PAUSE
Touch and hold the START/PAUSE to start cycle. Touch during a cycle to pause cycle and unlock lid.
NOTE: If machine is spinning it may take longer to unlock lid.
5CYCLE MODIFIERS (Not all modifiers are available on all cycles)
SPIN
Touch to modify the cycle’s available spin speeds (Off, Medium, Fast).
TEMP
Touch to modify the cycle’s available water temperatures (Tap Cold, Cold, Cool, Warm, Hot).
SOIL
Touch to modify the cycle’s available soil levels. Increase soil level for heavily soiled items and decrease soil level for lightly soiled items (Extra Light, Light, Normal, Heavy, Extra Heavy).
6CYCLE OPTIONS (Not all options are available on all cycles)
REMOTE ENABLE
Touch each time you want to remotely control via the Whirlpool® app. Follow the instructions in the “GET THE WHIRLPOOL® APP AND GET CONNECTED” section below for more details. Opening the lid cancels “remote enable”.
LOAD & GO™ Bulk Dispenser
The Load & Go dispenser holds 1L of detergent and determines the best time and amount to add detergent to the load. See “Using the Dispensers” section for more information.
FABRIC SOFTENER
Touch to add more water to the washer from the cycle’s auto sensed level (Auto, Medium, High, Max Fill).
DEEP WATER
Use this option to add the maximum amount of water to your wash cycle.
NOTE: Expect longer cycle times due to extended fill times when using the Deep Water option.
DELAY START
Touch to delay the start of the wash cycle for up to 12 hours.
PRESOAK
Touch to add a presoak period to any cycle to help loosen tough stains. The washer will fill, pause to soak, and then begin the selected cycle (15 mins, 30 mins, 60 mins, 120 mins).
EXTRA RINSE
Touch to automatically add a second rinse available on most cycles.
CYCLE SIGNAL
Touch to turn the end of cycle signal on/off and adjust the tone volume when a button is touched.
MORE OPTIONS
■■ Drain & Spin ■■ Rinse & Spin
■■ Clean Washer with affresh® ■■ Favorite Cycle
W11197737B
1
GET THE WHIRLPOOL® APP AND GET CONNECTED
With your mobile device download the Whirlpool® app. You can get subscription and connectivity
instructions, terms of use, and privacy policy at www.whirlpool.com/connect or in Canada www.whirlpool.ca/connect.
Once installed, launch the app and you will be guided through the steps to subscribe and create your user account to connect to your appliance. If you have any problems or questions, call Whirlpool® Connected Appliances at 1-866-333-4591.
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CONNECTING UNIT |
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ALLOWING REMOTE |
TO INTERNET |
CONTROL AND |
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INTERACTION |
To connect your unit to the internet please download the Whirlpool® App and press REMOTE ENABLE.
User must press REMOTE ENABLE when connected in order to allow remote control and interaction.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
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SORT & LOAD |
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ADD HE DETERGENT & |
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LAUNDRY |
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LAUNDRY PRODUCTS TO |
See Loading |
DISPENSERS* |
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Recommendation |
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section below. |
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TOUCH POWER |
Dispenser Drawer |
Bulk Dispenser |
Remove inside |
Follow manufacturer’s |
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tray for |
instructions to determine |
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powder |
amount of laundry |
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HE detergent. |
products to use. |
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SELECT THE |
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ADJUST CYCLE |
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SELECT |
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TOUCH AND HOLD |
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DESIRED CYCLE |
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SETTINGS, IF |
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ADDITIONAL |
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START/PAUSE TO |
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FOR YOUR LOAD* |
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DESIRED* |
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OPTIONS* |
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BEGIN CYCLE |
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*NOTE: Not all cycles, settings or options are available with all models.
2
LOADING RECOMMENDATION
For best performance, it is recommended to load items in loose heaps evenly around the washplate and agitator.
RINSING BEFORE RUNNING A WASH CYCLE
Press faucet button
Water Faucet Operation
■■ Press the faucet button once to turn on and press again to turn off.
■■ Faucet will automatically shut off after 10 minutes or when max water level is reached.
■■ Water will automatically drain if water level becomes too high or if the lid is left open for 10 minutes.
■■ On Load & Go models when the faucet is on touch TEMP button to select water temperature or touch LOAD & GO button to manually dispense a dose of detergent.
Fabric Brush
1.Turn brush from body to open.
2.Add liquid laundry detergent.
3.Turn to close.
4.To dispense detergent from fabric brush push button.
MORE WATER WHEN YOU WANT IT
Max Fill
High
Medium
Auto
Auto Sensing & Deep Water Wash
■■ The washer will adjust the water level to the optimal amount for a High Efficiency wash of the detected load size.
■■ Touch “DEEP WATER” to add more water to the wash load.
■■ There are four levels of deep water “Auto”, “Medium”, “High”, “Max Fill”.
■■ Not all levels are available on all cycles.
■■ The washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.
IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.
USING THE DISPENSER
■■ Load & Go™ feature will default On for each cycle unless disabled.
■■ Touch LOAD & GO button to view detergent dispensing options.
■■ Hold LOAD & GO button on the control panel to choose a detergent concentration between 2X and 10X. Hold for
3 seconds.
■■ Pull the drawer completely out for easy refilling. |
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CYCLE GUIDE
Your Whirlpool® washer has a unique user interface to help you select the best cycle you need for your load. The “What to Wash”, “How to Wash” layout guides you to the optimal cycle in two easy steps:
First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how you want the washer to wash them and select the appropriate “How to Wash” selection. See chart below for more details.
For best fabric care, choose the cycle that |
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How do you want to wash? |
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best fits the load being washed. |
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“How to Wash” Cycle Selection |
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R – Recommended Cycle |
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Normal |
Wrinkle |
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Heavy Duty |
Sanitize |
Cold Wash |
Quick |
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a – Alternate Cycle |
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Control |
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with Oxi |
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Blank – Cycle is available but not optimal |
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Energy |
Reduce |
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Powerful Soil |
Eliminate |
Energy Saving |
Fast |
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Conscious |
Wrinkles |
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Removal |
Bacteria* |
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What do you |
“What to Wash” |
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want to wash? |
Cycle Selection |
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Cottons/Linens |
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R |
a |
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Mixed |
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Pajamas |
Regular |
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Sweatshirts |
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T-Shirts |
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Athletic Wear |
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Bright Colors |
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Business Casual |
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R |
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Casuals |
Colors |
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Dark Colors |
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Dress Shirts/Pants |
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Jeans |
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No-Iron Fabrics |
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R |
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Baby Clothes |
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Handkerchiefs |
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Napkins |
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Socks |
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Tablecloth |
Whites |
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Undergarments |
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White Clothing |
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White Shirts |
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White Towels |
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White T-Shirts |
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Bras |
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Delicates |
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Handwash Fabrics |
Delicates |
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Lingerie |
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Machine Wash Silks |
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Wool |
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Blankets |
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Coats & Jackets |
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Comforters |
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a |
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Machine Wash Curtains |
Bulky Items |
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Machine Wash Slip Covers |
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Non-Rubber Lined Rugs & |
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Mats |
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Sheets |
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a |
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Sleeping Bags |
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Dish Cloths |
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Terry Cloths |
Towels |
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Towels |
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*Use this cycle to eliminate 99.9% of bacteria when used in conjunction with Oxi additives. Preset cycle settings must be used to achieve proper sanitization. Be sure to add an Oxi product to the basket before starting cycle.
4
WASHER ICONS
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Status |
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Door Locked |
Alert State |
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Load & Go Warning |
Off One Cycle |
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Off Always |
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Detergent Low |
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Remote Enable |
On |
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Delay Start |
On |
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PreSoak |
On |
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Deep Water |
On - Auto |
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On - Auto Medium |
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On - Auto High |
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On - Max Fill |
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Fabric Softener |
On |
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Extra Rinse |
On |
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Load & Go |
50% |
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Note: When Load & |
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Go is on, |
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it has less priority |
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75% |
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and could be moved. |
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Full |
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NOTE: Not all features and options are available on all models.
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Image |
Description |
Status |
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Smartgrid, Peak rates |
On |
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in effect |
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Smart Delay |
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Smart Pause |
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WiFi Status Indicator |
Connected |
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Note: When the |
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WiFi is disconnected, |
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the priority goes |
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to the first, then as |
Disconnected |
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other options added, |
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it goes to the least |
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again. |
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Fabric Softener |
Off |
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Extra Rinse |
Off |
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PreSoak |
Off |
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Favorite Cycle |
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Download & Go |
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Cycle |
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Cycle Signal |
Off |
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Low |
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Medium |
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High |
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Clean Washer |
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Remote Enable |
Off |
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Faucet |
On |
Off
5
ASSISTANCE OR SERVICE AND ADDITIONAL INFORMATION
For detailed installation instructions and maintenance information, winter storage and transportation, please see the INSTALLATION AND CARE INSTRUCTIONS MANUAL included with your machine.
For detailed product dimensions, please see the DIMENSION GUIDE that can be found at www.whirlpool.com/owners or in Canada www.whirlpool.ca/owners.
For information on any of the following items please visit www.whirlpool.com/owners or in Canada www.whirlpool.ca/owners. This may save you the cost of a service call.
REGISTER |
SCHEDULE |
HOW TO’S & FAQ |
MANUALS & |
ADD SERVICE |
PARTS |
ACCESSORIES |
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PRODUCT |
SERVICE |
DOWNLOADS |
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PLAN |
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To speak with a customer service representative or if you have additional questions, call us toll free at
1-866-698-2538 or in Canada call 1-800-688-2002.
Model & Serial |
You can write with any questions or concerns at: |
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Whirlpool Brand Appliances |
Whirlpool Brand Appliances |
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Number Tag |
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location |
Customer eXperience Center |
Customer eXperience Center |
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533 Benson Road |
Unit 200-6750 Century Ave |
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Benton Harbor, MI 49022-2692 |
Mississauga, Ontario L5N 0B7 |
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Please include a daytime phone number in your correspondence. |
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