4GWTW4800
Whir I
TOP-LOADING WASHER
USE AND CARE GUIDE
GUIDE D'UTILISATION ET D'ENTRETIEN
DU LAVE-LINGE A CHARGEMENT PAR LE DESSUS
LAVADORA DE CARGA SUPERIOR
MANUAL DE USO Y CUIDADO
Table of Contents
WASHER SAFETY ............................................................................................ 2
WHAT'S NEW UNDER THE LiD ...................................................................... 3
SPECiFiCATiONS ............................................................................................ 3
CONTROL PANEL AND FEATURES ............................................................... 4
CYCLE GUIDE .................................................................................................. 6
USING YOUR WASHER ................................................................................... 7
WASHER MAINTENANCE ............................................................................. 10
TROUBLESHOOTING .................................................................................... 12
Table des mati_res
SECURiTE DU LAVE-LiNGE .......................................................................... 16
QUO[ DE NEUF SOUS LE COUVERCLE? .................................................... 17
SPECiFiCATiONS ........................................................................................... 17
TABLEAU DE COMMANDE ET CARACTERiSTiQUES ................................ 18
GUIDE DE PROGRAMMES ........................................................................... 20
UTiLiSATiON DU LAVE=LiNGE ..................................................................... 21
ENTRETiEN DU LAVE-LiNGE ....................................................................... 24
DEPANNAGE .................................................................................................. 26
p
Indice
SEGURiDAD DE LA LAVADORA ................................................................... 32
sQUE HAY DE NUEVO DEBAJO DE LA TAPA? ........................................... 33
ESPECiFiCACIONES ..................................................................................... 33
PANEL DE CONTROL Y CARACTER|STiCAS ............................................. 34
GUI,_ DE CiCLOS ........................................................................................... 36
USO DE SU LAVADORA ................................................................................ 37
MANTENiMiENTO DE LA LAVADORA ......................................................... 40
SOLUCION DE PROBLEMAS ........................................................................ 42
W10589590A 4GWTW4740
4GWTW4800
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey aft
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be kifled or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
Aft safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
iMPORTANT SAFETY iNSTRUCTiONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. if the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE iNSTRUCTiONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where it will be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
2
WHAT'S NEW UNDER THE LID?
Your new washer will operate differently than your past agitator-style washer.
Sounds
@ Lid Lock lll
To allow for higher spin speeds, the lid will lock and the
Lid Locked light will turn on. When this light is lit, the lid is
locked and cannot be opened. When this light is blinking,
the washer is paused. When this light is off, the lid can be
opened. After a cycle is started, water will enter washer
then lock. If you need to open the lid to add a garment
after this point, you must press START/PAUSE/UNLOCK
and wait for the lid to unlock. The lid will only unlock after
washer movement has stopped. Depending on when in
the cycle you try to pause, it may take several seconds to
several minutes for the lid to unlock.
Sensing
©
This washer will perform a series of spins to check for load
balance. When a load is started, it may take 2-3 minutes
before water begins to enter the basket. During this time,
a series of clicks and a whirring noise signal that sensing
technology is determining if there is an off-balance load.
IM PORTANI"."
• After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start.
If filling stops with the lid open, close lid and press START button.
• Fabric Softener Added option must be selected "Yes" to ensure fabric softener dispenses at the correct time.
NOTE: Fabric Softener dispenser not available on all models.
At different stages of the wash cycle, you may hear
sounds and pauses that are different from those of your
previous washer. For example, you may hear a clicking
and hum at the beginning of the cycle as the lid lock
goes through a self-test. There will be different kinds of
humming and whirring sounds as the agitator tests for
load balance or moves the load. And, sometimes, you may
hear nothing at all as the washer allows time for clothes to
soak.
Spray Rinse
Select cycles default to a spray rinse. During these cycles,
you will hear water enter the washer as the tub spins,
allowing the rinse water to penetrate clothes. Check the
"Cycle Guide" for details.
SPECIFICATIONS
These units are sold in multiple regions with different
requirements for measuring capacity. Below are a few
of the valid forms of measure posted on this product:
Dry Linen Capacity: A weight measure that reflects
a maximum load size that can be loaded into the dryer.
[ Dry Linen Capacity
10,5 kg (23 Ib)
Inlet Valve Water Pressure Specifications
Max inlet water pressure Min inlet water pressure
861,845 Pa 68,948 Pa
[ SASO Capacity
6,5 kg (14,3Ib)
SASO Capacity: A capacity measure that represents the
capacity at which performance testing was completed.
SASO Water Consumption: Water consumption which the
manufacturer declares will be used in a specific cycle.
[ SASO Water Consumption
l l 16011tres
CONTROL PANEL AND FEATURES
[] OPTIONS
LJ_ LOAD S|ZE
Normal Cycles I
Cycle Status _
M0del 4GwTw4740 6
Not all features and options are available on all models.
Appearance may vary.
LOAD SIZE
O
Select the setting most suitable for your load. Small will
add a low amount of water for smaller loads and Large or
Super (depending on your model) will add the most amount
of water for large or bulky loads. Items need to move freely.
Tightly packing can lead to poor cleaning performance, and
may increase wrinkling and tangling.
TEMPERATURE
Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
* Warm and hot water will be cooler than what your
previous washer provided.
OPTIONS (on some models)
Thefollowing options maybe added to most cycles.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER ADDED - YES
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
FABRIC SOFTENER ADDED - with EXTRA RINSE
This option combines both the Fabric Softener and the
Extra Rinse options.
WASH CYCLE KNOB
Use the Wash Cycle Knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
* Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.
REGULAR
FIll Wash Rinse Spin Done U_ Lockad
I
| __
START
4
O START/PAUSE/UNLOCK BUTTON
Press to start the selected cycle; press again
to pause the cycle and unlock the lid.
NOTE: if the washer is spinning, it
may take several minutes to unlock the
lid. Press and hold for 3 seconds to
cancel a cycle.
CYCLE STATUS LIGHTS iNDiCATOR
Cyde Status
Fill Wash Rinse Spin Done Lid LOCked
The Cycle Status Lights shows the progress of a cycle.
At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.
SENSING/FILL (varies by model)
When the START/Pause/Unlock button is pressed, the
washer will fill to the selected water level. If the lid is
closed when the machine is done filling, the lid will lock
and the machine will begin operation.
If the lid is open when the water stops entering the
machine, the cycle will not begin until the lid has been
closed and the START/Pause/Unlock button is pressed.
If the cycle has not been started within 10 minutes of
the water filling the washer, the washer will pump out the
water.
NOTE: Avoid opening lid during sensing phase.
The sensing process will start over when the washer is
restarted. The sensing light may also come on during the
Soak and Wash portions of the cycle. This is normal.
To restart the washer after the lid has been opened,
press Start.
WAS N
You will hear the agitator moving the load. The motor
sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
START
Pause/Unlock
RINSE
You will hear sounds similar to the wash cycle as
the washer rinses and moves the load. et d6place
la charge. You may hear the motor turning on briefly
(short hum) to move the basket while filling. Fabric
softener will be added if the Fabric Softener option
was selected.
Some cycles use spray rinsing. After draining and
spinning out wash water, the washer will continue to
spin and spray in rinse water for the entire rinse time.
SPIN
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle
and spin speed.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCKED
To allow for proper spin operation, the
lid will lock and the Lid Lock light will
turn on. This light indicates that the lid
is locked and cannot be opened.
CZ)
Lid Locked
If you need to open the lid, press
START/Pause/Unlock. The lid will
unlock once the washer movement
has stopped. This may take several
START
Pause/Unlock
minutes if the load was spinning at
high speed. Press START/Pause/
_ca_cal
Unlock again to resume the cycle.
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
Sturdy fabrics, Normal Hot High Use this cycle for heavily soiled or sturdy items. This cycle
colorfast items, Heaw Warm uses spray rinses only and is the recommended cycle for
towels, jeans Cool use in washer care.
Cottons, linens, Normal Hot High Use this cycle for normally soiled cottons and mixed fabric
sheets, and mixed Regular Warm loads. This cycle uses spray rinses only.
garment loads Cool
Light-weight Normal Hot High Use this cycle for lightly soiled mixed loads. This cycle
cotton fabrics Light Warm uses spray rinses only.
No-iron fabrics, Casual Hot Low Use this cycle to wash loads of no-iron fabrics such as
cottons, perm Regular Warm sport shirts, blouses, casual business clothes, permanent
press, linens, Cool press, and blends.
synthetics Cold
Lightly-soiled Casual Hot Low Use this cycle to wash lightly-soiled loads of no-iron fabrics
no-iron fabrics Light Warm such as sport shirts, blouses, casual business clothes,
and synthetics Cool permanent press, and blends.
Machine-wash Delicate Hot Low Use this cycle to wash lightly soiled garments indicating
silks, lingerie, Warm "Machine Washable Silks" or "Gentle" cycle on the care
washable wools Cool label. Place small items in mesh garment bags before
Cold
Cold
Cool
Cold
Cold
Cold washing.
Swimsuits and Rinse & Cold rinse only High Combines a rinse and high speed spin for loads requiring
items requiring Spin an additional rinse cycle or to complete a load after power
rinsing without interruption. Also use for loads that require rinsing only.
detergent
Dripping wet or Drain & N/A High This cycle uses a spin to shorten drying times for heavy
hand-washed Spin fabrics or special-care items washed by hand. Use this
items cycle to drain washer after cancelling a cycle or completing
*All rinses are cold.
NOTE: Select "Fabric Softener Added - Yes" if using fabric softener in your chosen cycle (on some models).
a cycle after a power failure.
J
6
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
* Empty pockets. Loose change, buttons, or any small object
can pass under the agitator and become trapped, causing
unexpected sounds.
, Sort items by recommended cycle, water temperature,
and colorfastness.
* Separate heavily soiled items from lightly soiled.
, Separate delicate items from sturdy fabrics.
, Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
* Treat stains promptly.
, Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
* Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Add detergent
Add a measured amount of detergent into the bottom of the
washer basket before adding clothes. If using an Oxi or
color-safe bleach laundry boost product, add to the bottom
of the washer basket, as well.
iMPORTANT: Follow the manufacturer's instructions to
determine the amount of detergent to use.
3= Load laundry into washer
Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap large
items such as sheets around the agitator;
load them in loose piles around the sides of
the basket. Try mixing different sized items
to reduce tangling.
iMPORTANT: Do not tightly pack or force items into washer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling.
Add liquid chlorine bleach
to dispenser
Add fabric softener to dispenser
(on some models)
Pour a measured amount of liquid fabric
softener into dispenser, always follow
manufacturer's directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the underside of the rim. See max fill
line arrows. Then select Fabric Softener Added Yes option or
Fabric Softener Added with Extra Rinse option.
iMPORTANT: Fabric Softener Added option must be selected
to "Yes" to ensure proper distribution at correct time in cycle.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed
filing, press the START/Pause/Unlock button to pause the
washer. Lift the lid and add the measured recommended
amount of liquid fabric Softener. Close the lid and press the
START/Pause/Unlock button again to start the washer.
iMPORTANT: Fabric Softener Added option must be selected
to "Yes" to ensure proper distribution of the fabric softener
during the rinse portion of the cycle.
Do not overfill, dilute, or use more than 250 mL (1 cup.)
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
6= Select cycle
NormalCycles
HEAVY
DRAIN & SPIN L_GNT
RINSE & SPIN DELICATE
Turn cycle knob to choose your wash cycle. For more
information, see "Cycle Guide".
8
7, Select LOAD SIZE
9. Select options (on some models)
U----LOAD SIZE
Model 4GWTW4800
Select the load size setting most suitable for your load. Small
will add a low amount of water for smaller loads and Super will
add the most amount of water for large or bulky loads. Items
need to move freely.
8, Select TEMPERATURE
"_-_TEMPERATURE
all cold rinses
Model 4GVVTW4800
Once you select a cycle, select the desired wash temperature
by turning the Temperature knob to the appropriate setting
based on your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water will be added, so
this may be cooler than what your
previous washer provided.
Cool
Warm water may be added to
assist in soil removal and to help
dissolve detergents
Cold
This is the temperature from your
faucet. If your tap cold water is very
cold, warm water may be added to
assist in soil removal
and help dissolve detergent.
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed or fade
Light soils
Dark colors that
bleed or fade
Light soils
OPTIONS
Model 4GVVTW4800
Select the desired cycle options. If you are using fabric
softener, be sure to select one of the Fabric Softener Added
options.
Press START/Pause/Unlock
to begin wash cycle
_b START
Pause/Unlock
3 sec to
cancel
Hold _
Press the START/Pause/Unlock button to start the wash cycle.
When the cycle has finished, the DONE indicator will light.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments:
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close
lid and press START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump
out automatically.
WASHER MAINTENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always follow the detergent manufacturer's instructions
regarding the amount of detergent to use. Never use
more than the recommended amount because that may
increase the rate at which detergent and soil residue
accumulate inside your washer, which in turn may result
in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-
causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:
Recommended Cycle for Cleaning the Washer
Refer to the "Cycle Guide" for the optimal cycle for cleaning
the inside of the washer. Use this cycle with liquid chlorine
bleach as described below.
Begin procedure
1. Chlorine Bleach Procedure:
ao Open the washer lid and remove any clothing
or items.
bo Add 236 mL (1 cup) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
co Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the cycle recommended for cleaning the
inside of the washer.
fo Press the START/PAUSE/UNLOCK button to start the
cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/PAUSE/UNLOCK
once or twice [depending on model]. After the cycle has
stopped, run a RINSE and SPIN cycle to rinse cleaner
from washer.
f WASHER CARE (cont.)
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer's dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
iMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
f NON=USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
f WINTER STORAGE CARE "_
iMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 L. (1 qt.) of R.V. - type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
10
r
TRANSPORTING YOUR WASHER
r
RE! NSTALLING/USI NG WASHER AGAI N
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
To reinstall washer after non-use, vacation, winter storage
or moving:
1. Refer to "installation Instructions" to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter,
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run washer through Casual Regular cycle to clean
washer and remove antifreeze, if used. Use half the
manufacturer's recommended amount of detergent
for a medium-size load.
11
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience Possible Causes
Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and
proper installation or floor and locked, washer must be level to operate properly. Jam nuts must be
see "Using Your tight against the bottom of the cabinet.
Washer" section.
Clicking or metallic
noises
Gurgling or humming Washer may be draining water, it is normal to hear the pump making a continuous humming
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
1
Check floor for sagging. If flooring is uneven, a 19 mm (3/4")
piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and super or Large load for oversized,
non-absorbent items such as comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer".
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
it may be necessary to call for service to remove items.
it is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
started the washers. This is normal.
Solution
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Washer won't run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately)
Check for proper water supply.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Check that all four fill hose flat washers properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
J
12
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Washer won't run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately) cont.
Washer not draining/
spinning, loads are
still wet, or spinning
light remains on
(indicating that the
washer was unable
to pump out water
within 10 minutes)
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer not Ioad"ed---as
recommended.
Empty pockets and use garment
bags for small items.
Use a cycle with a low spin speed.
Washer not loaded as recommended.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4,5").
Too much detergent causing suds to Always measure and follow detergent directions for your load.
slow or stop draining and spinning. To remove extra suds, select Rinse & Spin. Do not add detergent.
1
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items and rearrange load evenly in basket.
Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain
& Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packing or unbalanced loads will not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer" for
loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose ifthe end is higher than 1,2 m (48")
above the floor. Remove any clogs from drain hose.
Solution
13
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Dry spots on load High speed spins extract more
after cycle moisture than traditional top-load
wash or rinse
temperatures
Load not rinsed Check for proper water supply.
Sand, pet hair, lint, Heaw sand, pet hair, lint, and
etc. on load after detergent or bleach residues may
washing require additional rinsing.
Load is tangling Washer not loaded as recommended. See "Using Your Washer" section.
Not cleaning or
removing stains
_. selection, washed, j
J Possible causes j Solution
The high spin speeds combined with air flow during the final
washers.
Check for proper water supply.Incorrect or wrong
Energy saving controlled
wash temperatures.
Using too much detergent.
Washer not loaded as recommended.
Using too low a load size/water level
selection.
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a load size/water level Choose a load size (water level) that matches the load being
spin can cause items near the top of the load to develop dry
spots during the final spin. This is normal.
Check to be sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Check to be sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
The washer will not rinse well if tightly packed. Load with dry
items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Choose a load size (water level) that matches the load being
washed.
Add an Extra Rinse to the selected cycle.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the "Cycle Guide" to match your load with
the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Add detergent, oxi products, and color safe bleach to the
bottom of the basket before adding the load items.
14
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Not cleaning or Using too much detergent. The suds from too much detergent can keep washer from
removing stains (cont.) operating correctly. Always measure detergent and follow
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash
Not using dispensers.
Not washing like colors together.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
operation fabric softener in the fabric softener dispenser.
Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
Odors Monthly maintenance not done as
Lid locked light is The lid is not closed.
flashing
wash cycle, washing to avoid snags and tears.
Strings and straps could have tangled.
items may have been damaged before
washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
recommended.
Using too much detergent.
A cycle was stopped or paused using
the START/Pause/Unlock button.
Possible Causes
manufacturer's directions based on load size and soil level.
temperature to improve cleaning.
Use Normal Heavy cycle for tough cleaning.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle. Select Fabric Softener
Added Yes when using fabric softener.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics. ..j
Solution
15
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