Vertical Communications GCA70-248 User Manual
DSU II Digital Expandable Systems
Non-LCD Speakerphone
Station User’s Guide
This publication supports both
Impact and Impact SCS LCD Speakerphones
GCA70–248.10 07/00
Printed in U.S.A.
This User’s Guide is for the following system :
DSU II Digital Expandable Systems
This user’s guideappliesto the following telephone models:
Impact 8124S-** Rev. A and later.
•
Impact 8112S-** Rev. A and later.
•
Impact 8112N-** Rev. A and later.
•
Impact SCS 8212S-** Rev. A and later.
•
Impact SCS 8212N-** Rev. A and later.
•
Contact your Comdial dealer for updates of this as well as other
Comdial publications.
GCA70-248 Contents
About This Book
This user’sguide serves as both an introduction for new speakerphone users and a
reference for experienced users.
Introduction
Thefirstchapterofthemanualdescribestheinitialsetupandadjustmentsnecessary
to begin using your speakerphone.
1 Getting Started
The following chapters describe the basic and advanced features of the DSU II
Digital Expandable Systems.
2 Answering Calls
3 Making Calls
4 Advanced Call Handling
5 Nonverbal Messaging
6 Programming
7 Other Advanced Features
Following the advanced features descriptions are a reference table, a glossary, and
tips on speakerphone use for the new user are described in Appendix C.
Appendix A Quick Reference Guide .
Appendix B Glossary
Appendix C Speakerphone Characteristics
Finally, at the end of this publication, an index provides a detailed reference to the
feature locations.
Index
Non-LCD Speakerphone Station User’s Guide i
Contents GCA70-248
NOTE: Throughout this book, all references to fixed buttons (keypad,
DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for
example, “PRESS INTERCOM .”
All references to interactive buttons (which are used to make selections on
the speakerphone display) are printed in upper case, bold italic type; for
example, “SELECT
OPTIONS
.”
Also, to eliminate confusion, the text of this guide instructs users to
“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons
as in the examples above. Instructions to “DIAL” refer to numbers or
symbols on the keypad.
ii Non-LCD Speakerphone Station User’s Guide
GCA70-248 Contents
Contents
1 Getting Started ..................1
Setting Up Your Station ..............1
Understanding the Basic Functions ........6
Your Station’s Buttons ...............8
Your Station’s Display Lights ...........10
Supported Telephone Models ...........12
2 Answering Calls .................13
Answering Outside Calls .............13
Answering Intercom Calls ............14
Night Transferred Calls - Line Access
From Any Station .................14
Do Not Disturb Condition.............15
Holding Calls ...................16
Call Pickup ....................18
Receiving Subdued Off-Hook
Voice Announcements (SOHVA) .........20
3 Making Calls ...................23
Making Outside Calls ...............23
Making Intercom Calls ..............24
Automatic Dialing.................25
Redialing .....................26
Sending Subdued Off-Hook
Voice Announcements (SOHVA) .........27
Camping On Options ...............28
Paging .......................30
Non-LCD Speakerphone Station User’s Guide iii
Contents GCA70-248
4 Advanced Call Handling ............31
Waiting for a Line (Queuing) ...........31
Call Transferring .................32
Conferencing ...................34
Call Forwarding ..................36
Call Parking ....................38
Account Codes ..................40
5 Nonverbal Messaging ..............41
Station-To-Station Message Delivery .......41
LCD Message Delivery ..............42
Assist Button Message Delivery .........43
Message Waiting Light and Messaging ......44
6 Programming ..................45
DSS Numbers ...................45
Autodial And Speed Dial Numbers ........46
Feature Buttons ..................49
Special Purpose Feature Buttons .........50
Assist Button ...................52
7 Other Advanced Features ...........53
Line Groups ....................53
Volume Control ..................54
Default Volume Control..............56
Background Music
(not available on 8112N or 8212N) ........57
Tracker Paging System ..............58
Automatic Set Relocation .............60
Data Interface Unit ................61
DSS/BLF Console Operation ...........62
A Feature Access Codes .............65
iv Non-LCD Speakerphone Station User’s Guide
GCA70-248 Contents
B Glossary .....................69
C Speakerphone Characteristics .........77
Index .......................79
Non-LCD Speakerphone Station User’s Guide v
Contents GCA70-248
Notes
vi Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
Getting Started
1
Welcome
Congratulationsandthank you forusinga Comdial telephone!Your digitalstationis
supported by a communication system with hundreds of built-in, standard features.
This manual serves as a helpful guide for using these various functions.
The sections in this introductory chapter help you initially set up your station and
become familiar with the controls and indicators. The remaining sections are titled
as follows:
•
Setting Up Your Station
•
Understanding the Basic Functions
•
Your Station’s Buttons
•
Your Station’s Display Lights
•
Supported Telephone Models
Setting Up Your Station
When your new station arrives, the system
installer unpacks your station and connects
the line to a system jack. The following
sections describe a few initial adjustments
that will allow you to quickly begin making
and answering calls with some of the most
basic features.
An Impact 8124 Station
Non-LCD Speakerphone Station User’s Guide 1
Getting Started GCA70-248
Positioning YourStation
You should adjust the position of the station on your desk or table to suit your indi
vidual needs and, if applicable, maximize the performance of the sound activated
features. When using a speakerphone, the microphone and loudspeaker are farther
from you than when you use a handset. Some positioning tips for speakerphones to
consider include:
Forthemicrophone to bestdetectyourvoice, speakwithinthreefeet of itand
·
face the station.
Backgroundnoisemayprevent the sound-activated switches fromoperating
·
properly. Avoid placing the speakerphone where it will detect sounds from
typewriters, keyboards, printers, paging systems, and other equipment.
Placethespeakerphoneon a hard surface and away from table edges. Do not
·
place the telephone in corners or enclosures. Do not let obstructions come
between you and the microphone.
If you are using an Impact SCS model, your telephone has an adjustable pedestal to
allow you to select the most comfortable viewing angle. When you receive the
telephone, the pedestal is in its lowest
position—flush against the pedestal.
Telephone
·
To adjust the pedestal (Models
8212S and 8212N only),
1. GRASPtherear of the pedestal base
Supporting Arm
First Notch
Second Notch
Third Notch
(For Highest Position)
firmlywithone hand ANDLIFTthe
rear portion of the telephone upward
with your other hand.
-
PED01
2. LIFT the telephone upward with
one hand AND RAISE the
Pedestal Base
telephone supporting arms upward
with your other hand. (Notice there
Adjusting The Pedestal
are three sets of notches under the
telephone corresponding to the three positions available.)
3. When the telephone is at the desired height, SELECT the closest
pair of notches AND INSERT the supporting arms in the notches.
PRESS DOWN slightly on the telephone UNTIL you feel the
supporting arms snap into place.
Also remember, as with any piece of electronic equipment, your telephone may be
damaged by contact with liquids. So pleasetry to place the telephone in an area that
is free from the danger of spills.
2 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
Setting a Personal Ringing Tone
You can choose one of eight different ring tones for your telephone. Often, when
several telephones are located close together, each user chooses a different personal
ring tone.
To select one of the ring tones, proceed as follows:
·
PRESS INTERCOM.
1.
2. DIAL
3. DIALnumber (
4. The next time your telephone rings, you will hear the new ring
tone.
**4.
1 to 6 ) to select ring tone.
Setting VolumeLevels
Thevolumecontrolon your telephoneisamultipurpose control you use to set thevolume (loudness) of
the ringer, the speaker, and the handset.
·
To set the ringer loudness level,
1. While your telephone is on-hook and
idle, PRESS the VOLUME UP OR
VOLUME DOWN button once for each
change in loudness you desire. The
ringer sounds once for each change as
an example of the current setting.
NOTE: If you set the ringer to the “off” position, your telephone will sound a
short ring burst once for each call you receive at your station.
Impact SCS Volume Buttons
NOTE: On the 8112N, the ringer volume is controlled by a three-position switch
on the bottom of the telephone. There is no handset volume control.
Non-LCD Speakerphone Station User’s Guide 3
Getting Started GCA70-248
To set the speaker and handset
·
loudness levels,
1. PRESS INTERCOM button.
2. PRESS the VOLUME UP OR VOLUME
DOWN button once for each change in
speaker volume that you desire.
3. LIFThandset.
4. PRESS the VOLUME UP OR VOLUME
DOWN button once for each change in
handset volume that you desire.
NOTE: When a call ends, the system resets the speaker and handset volume
of all future calls to the programmed (default) setting. For instructions in
setting your station’s default volume, see Default Volume Control section in
the system specific Advanced Features chapter.
Impact 8124 Volume Control
Answering and Making Calls
Your station is now properly configured to answer and making calls to both stations
within your system (intercom calls) and outside lines. Remember that when dialing
an outside number, you must first select a line to connect your system to the local
exchange.
·
When you hear outside ringing (two long bursts),
1. PRESS flashing line button.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
·
When you hear intercom ringing (two short bursts),
1. PRESS INTERCOM.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
4 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
To dial an outside number manually,
·
1. PRESS INTERCOM.
2. DIAL
in the system specific Advanced Features chapters for more infor
mation on selecting an outside line).
3. LISTEN for dial tone.
4. DIALnumber.
5. LIFThandset if privacy is desired.
To dial an intercom number manually,
·
1. PRESS INTERCOM.
2. DIALextension number (called telephone will ring or tone will
be heard).
3. SPEAK toward telephone OR LIFT handset if privacy is
desired.
9 OR other line button to select line (See Line Groups
-
Non-LCD Speakerphone Station User’s Guide 5
Getting Started GCA70-248
i
y
Understanding the Basic Functions
Your station provides many versatile features for your use. These features are
explained in terms of what they allow you to do.
Message-Waiting Light
Indicates that a message awaits pick up.
·
Microphone Opening (not available on 8112N and 8212N)
Allows hands-free operation of station (speak clearly toward microphone
·
opening).
Speaker (not available on 8112N and 8212N)
Sounds distant party’s voice.
·
· Sounds ringing and call-in-progress tones.
ne Buttons,
L
DSS/BLF Buttons
Programmable Buttons
Handset
Telephone Speaker
Vo l u m e U p
Volume Down
R
ABC
DEF
2
13
MNO5JKL4GHI
6
PRS8TUV9WXY
7
#0*
MESSAGE
TAP
TRNS/CONF
SPEAKER
MUTE
HOLD
SCS001
Microphone Opening
Intercom Button*
Dialpad*
Message Button*
TAP Button*
Transfer/Conference Button*
Speaker Button*
Mute Button*
Hold Button*
*NOTE: These are default button locations.
Your system installer may have reprogrammed
these buttons to better suit
our needs.
Impact SCS 8212S-** Speakerphone
6 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
s
INL001
Handset
Speaker
Dialpad
Transfer/
Conference
Button
Message
Waiting
Light
Hold Button
Handset
R
DEFABCQZ
321
MNOJKLGHI
654
TUVPRS W XY
879
OPER
0
#
TRNS/CNF
TAP Button
INTERCOM
HOLD
TAP
Intercom
Button
SPEAKER
Microphone
Opening
Connectors On Bottom Of Telephone
Line Cord
!
Impact 8124S-** Speakerphone
MUTESHIFT
Handset
Line Buttons,
DSS/BLF Buttons,
Programmable Buttons
Volume Down
Vo l u m e U p
Mute Button
Shift Button
Speaker
Button
Line Buttons,
DSS Buttons,
Programmable Button
QZ
12
ABC DEF
3
GHI
Transfer/
Conference
Button
Hold Button
4
7
TRNS/CNF
HOLD
6
JKL
MNO
5
TUV
PRS
WXY
8
9
0
OPER
#
R
TAP
INTERCOM
Dialpad
TAP Button
Intercom Button
IMP002
Impact 8112N-** Telephone
Non-LCD Speakerphone Station User’s Guide 7
Getting Started GCA70-248
YourStation’s Buttons
Hold Button (HOLD)
Places a line or intercom call on hold.
·
Stores pauses in number sequences during programming.
·
If multiple held calls feature is available, scans or scrolls through calls
·
placed on hold (when hold light is flashing).
Intercom Button (INTERCOM)
Selects an intercom line.
·
Allows you to initiate many of the telephone’s features.
·
Mute Button (MUTE)
· Keeps the person on the line from hearing your conversation.
Direct Station Select/Busy Lamp Field Buttons (DSS/BLF)
· Allow you to store numbers for automatic dialing functions.
· Allow you to store telephone extension numbers for Direct Station Selec-
tion (DSS).
· May be programmed as a feature button.
· May be designated a line button by your system installer.
Message Button (MESSAGE) (8212S and 8212N only)
· Allows you to activate the message waiting light at another station by
pressing this button and dialing the extension.
·
Allows user to quickly return the call of another station that left a
message using the indicating light.
Shift Button (SHIFT)
·
Allows you to enter a second tier for storing and/or automatically dialing
speed dial numbers. (That is, you can store two speed dial numbers at
every programmable button location—one in the regular tier and one in
the second tier). You activate the shift function by pressing this button
and turning the shift light on before storing or automatically dialing a
speed dial number from the second tier.
Speaker Button (SPEAKER) (not available on 8112N and 8212N)
·
Turns your speaker on or off.
·
Disconnects a call when you are on a handsfree call.
·
Ends or cancels programming.
8 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
TapButton (TA P)
Recalls dial tone or generates a hookflash.
·
Retrieves held calls or last call placed on hold.
·
Transfer/Conference Button (TRNS/CONF)
Transfers calls.
·
Sets up conference calls.
·
VolumeControl (VOLUME UP or VOLUME DOWN)
Regulates the volume of the ringer, speaker, handset, headset, background
·
music, and group listening mode.
Handset
Speaker
Dialpad
Transfer/
Conference
Button
Message
Waiting
Light
Hold Button
R
DEFABCQZ
321
MNO
GHI
JKL
6
4
5
TUVPRS WXY
879
OPER
#
0
TAP Button
TRNS/CNF
TAPHOLD
Intercom
Button
INTERCOM
SPEAKER
Microphone
Opening
Connectors On Bottom Of Telephone
Line Cord
!
SHIFT
MUTE
imp001
Handset
Line Buttons,
DSS/BLF Buttons,
Programmable Buttons
Volume Down
Vo l u m e U p
Shift Button
Mute Button
Speaker Button
Impact 8112S-** Speakerphone
Non-LCD Speakerphone Station User’s Guide 9
Getting Started GCA70-248
YourStation’s Display Lights
The lights (LEDs) on your LCD speakerphone indicate the status of lines,
features, and intercoms.
Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy
Lamp Field or DSS/BLF programmable button):
Steady red = station is in use.
·
Flashing red = station is receiving a call.
·
Winking/Fluttering red = message-waiting light set for you by station
·
associated with that DSS button.
Next to a line button:
Steady green = this is your line, either on-hook (in a hands-free mode) or
·
off-hook, when the line is active.
· Steady red = another station is using this line.
· Flashing red = a call is coming in on this line.
· Flashing orange = this line will be answered when you lift the handset.
· Winking green = your line is on hold.
· Winking red = the call has been placed on hold by another station.
· Fluttering orange or green = your line has recalled from hold.
· Fluttering red = the line put on hold by another station has recalled.
NOTE: You can find the programmable buttons that the installer designates
line buttons in the same location as the DSS/BLF buttons. Ensure that these
buttons are labeled correctly to indicate their unique features.
Next to a fixed feature or programmable feature button:
·
Steady red = the feature is on.
·
Steady off = the feature is off.
NOTE: You can find the programmable buttons that the installer designates
feature buttons through user programming in the same location as the
DSS/BLF programmable buttons. Ensure that these buttons are labeled cor
rectly to indicate their unique features.
-
Above the MUTE button:
·
On steady = called party cannot hear your conversation.
10 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Getting Started
i
Next to INTERCOM button:
Steady green or red = you are using your intercom.
·
Fluttering red = an LCD message is set on your telephone for others to
·
receive when calling.
Flashing orange = someone is calling your extension or a call is being
·
transferred to you.
Above the HOLD button:
(Non-SCS Series models) Flashing/Fluttering red = message waiting.
·
Next to the MESSAGE button (SCS Series Models only):
Winking green = message awaits pick up.
·
Above the SPEAKER button:
· On steady (with the telephone on hook and busy) = speakerphone mode
· On steady (with telephone on hook and idle) = background music is
turned on.
ne Buttons,
L
DSS/BLF Buttons
Programmable Buttons
Handset
Vo l u m e U p
Volume Down
R
ABC
DEF
2
13
MNO5JKL4GHI
6
PRS8TUV9WXY
7
#0*
MESSAGE
TAP
TRNS/CONF
SPEAKER
MUTE
HOLD
SCS002
*NOTE: These are default button locations.
Dialpad*
Intercom Button*
Message Button*
TAP Button*
Transfer/Conference Button*
Mute Button*
Hold Button*
Your system installer may have reprogrammed
these buttons to better suit your needs.
Impact SCS 8212N-** Telephone
Non-LCD Speakerphone Station User’s Guide 11
Getting Started GCA70-248
Supported Telephone Models
This user’s guide covers five different telephone models. The overall operation of
each of the telephones is very similar. There are, however, several differences that
are summarized in the following table.
Models Exceptions
No speakerphone capability. Therefore, you must lift the handset to perform
•
Non-speakerphone
Models
(8112Nand 8212N)
Impact
Non-speakerphone
Model
(8112N)
any telephone functions: making calls, answering calls, programming your
telephone, etc.
Cannot receive voice announce calls.
•
Cannot use the Group Listen feature.
•
Cannot use the Background Music feature.
•
No LEDs beside its programmable buttons and therefore does not provide
•
any status indications for these buttons.
No mute key.
•
No handset volume control.
•
•
Message waiting light is above the dialpad.
Impact Speakerphone
Models
(8112Sand 8124S)
Impact SCS
Speakerphone Models
(8212S and 8212N)
12 Non-LCD Speakerphone Station User’s Guide
•
Has a rocker switch style volume control instead of separate volume up and
volume down buttons.
•
Message waiting light is above the HOLD button.
•
The IMIST module only works with the 8212S and 8212N telephones.
•
Has a dedicated message button with an associated light beside it.
•
Supports the ICVOL handset with independent volume control.
GCA70-248 Answering Calls
Answering Calls
2
Answering Outside Calls
Acall that rings onan outside line sounds long, single-tone bursts and lights theline
status light. If the installer enabled ringing line preferenceat your station, an orange
lightflashesnext to the linethatyourstation answers whenyouliftthe handset; a red
light will flash for any other ringing line.
·
When you hear outside ringing (long bursts) and observe
an orange
1. For privacy, LIFT handset.
2. For speakerphone, PRESS flashing line button AND SPEAK to-
ward telephone.
flashing light,
·
When you hear outside ringing (long bursts) and observe a
flashing light,
red
1. PRESS flashing line button.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Non-LCD Speakerphone Station User’s Guide 13
Answering Calls GCA70-248
Answering Intercom Calls
An intercom call is a call between two system stations. If a speakerphone, your
station will receive intercom calls in one of two ways depending upon system
programming. In a voice-first setting, a short tone followed by the caller’s voice
heard on the speaker. With a tone-first setting, the telephone rings in a distinctive
pattern and the receiving station must take action to answer. Of course, if either
station is not speakerphone equipped, all calls will arrive tone-first.
You can block voice-announce calls if you wish. See the discussion titled Blocking
Voice Announce Calls for details.
When you hear an intercom tone followed by a caller’s
·
voice,
1. SPEAK toward the telephone to answer, OR LIFT handset if pri
vacy is desired.
When you hear intercom ringing (two short bursts),
·
1. PRESS INTERCOM.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Night Transferred Calls - Line Access
From Any Station
The system attendant can take action that transfers incoming calls to a particular
station or stations for off-hour ringing.
·
When you hear ringing,
1. PRESS INTERCOM.
2. DIAL
3. SPEAK toward telephone to answer call OR LIFT handset if
privacy is desired.
80.
-
14 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Answering Calls
Do Not Disturb Condition
The Do Not Disturb feature keeps calls from ringing at your station and makes your
station appear to be busy to intercom calls.
NOTE: For instructions on programming a dedicated DO NOT DISTURB
button at your station, see the Feature Buttons section of page 49.
To enable DND, choose one of the following:
·
1. PRESS programmed DO NOT DISTURB button. The light next
to the DO NOT DISTURB button turns on when the feature is
active,
2. PRESS INTERCOM AND DIAL
To override a do not disturb condition at another telephone,
·
1. MAKE intercom call AND HEAR Do Not Disturb tone.
2. DIAL
bursts).
3. WAIT for reply.
·
To disable DND,
1. PRESS programmed DO NOT DISTURB button. The light asso
ciated with the DO NOT DISTURB button turns off when the
feature is disabled,
2. PRESS INTERCOM AND DIAL
*03 (called party will hear several short tone
#01.
#01.
-
Non-LCD Speakerphone Station User’s Guide 15
Answering Calls GCA70-248
Holding Calls
You can place acallonholdandretrieve it later.Witha regular hold,youcanpickup
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line.
To place a call on hold,
·
1. PRESS HOLD. The light above your HOLD button begins to
blink.
To retrieve a held call,
·
1. PRESS line button of the held call (with winking light), OR
PRESS TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Exclusive Hold
Withan exclusive hold condition, you must pick up the held call at your telephone;
no other telephone has access to it.
·
To place a call on exclusive hold,
1. PRESS HOLD twice.
·
To retrieve exclusive hold,
1. PRESS line button of held call (with winking light), OR PRESS
TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Handling Hold Recalls
After a call has been on hold for the period of time (set by the installer of your
system), the system causes four quick hold recall tone bursts to sound at your
telephone, the flash rate of the line button becomes faster and the light becomes
orange. If the call is on exclusive hold, it will revert to manual hold after the hold
recall period.
16 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Answering Calls
If a held line is recalling, choose one of the following:
·
1. PRESS HOLD (station button) to place the call on hold at your
station and restart hold timer
2. PRESS line button (with flashing orange light) OR PRESS TA P
to retrieve the call.
Directed Hold
The installer can add a directed station hold feature to your telephone. With this
feature, you can place a call on hold at another telephone.
To place a call on hold at another telephone (directed hold),
·
1. While on line, PRESS INTERCOM.
2. DIAL
3. DIALextension number of telephone to receive held call.
·
You can pick this call back up if you need to. To do this,
1. DIAL *4.
2. DIALextension number of that telephone.
3. ANSWER call as desired OR PRESS SPEAKER to hang up.
·
To pick up a call that was placed on hold at your telephone
*90.
by a user at another telephone,
1. PRESS INTERCOM AND DIAL #90.
Non-LCD Speakerphone Station User’s Guide 17
Answering Calls GCA70-248
Call Pickup
The Impact system offers three distinct methods to answer incoming calls that are
ringing at other stations.
Group Call Pickup
The installer often arranges several telephones together in a user group. If your
telephone is so arranged, you can answer calls that are ringing at other stations
within your particular group.
To answer a call that is ringing within your group,
·
1. PRESS INTERCOM.
2. DIAL
3. SPEAK toward telephone OR LIFT handset if privacy is
#4.
desired.
Directed Call Pickup
Also, you can answer calls that ring at any telephone in the system if you know the
telephone’s extension number.
·
To answer a call that is ringing at any telephone in the
system,
1. PRESS INTERCOM.
2. DIAL
3. DIALextension number of ringing telephone.
4. SPEAK toward telephone OR LIFT handset if privacy is
desired.
*4.
Pickup For Monitored Stations
Your telephone may have the personal intercom number of another telephone
appearing at a programmable button location. You can use the light associated with
this button to monitor the status of that telephone, and you can press the button to
make a call to that telephone if you wish.
18 Non-LCD Speakerphone Station User’s Guide
GCA70-248 Answering Calls
To monitor another telephone,
·
1. OBSERVE the BLF light indications next to the Direct Station
Select (DSS/BLF) button:
•
Off = Station is idle
•
Flashing (if enabled) = Station has an incoming call
•
On = Station is busy
To call an idle monitored station or to answer one that is
·
ringing,
1. NOTE the BLF light condition.
2. PRESS assigned DSS/BLF button.
3. SPEAK toward telephone OR LIFT handset if privacy is
desired.
If ringing telephone
is within your designated
calling group...
For any ringing telephone...
Your
Station
If you have programmed
a DSS/BLF button for
the ringing telephone...
...DIAL # 4
...DIAL 4 + extension codeS
...PRESS
flashing
DSS/BLF
button
Answering Calls for Other Stations
1
GHI
4
PRS
TUV
7
8
OPER
0
SHIFT
HOLD
Ringing
Station
ABC
DEF
2
3
JKL
MNO
5
6
WXY
9
#
TAP
Non-LCD Speakerphone Station User’s Guide 19
Answering Calls GCA70-248
Receiving Subdued Off-Hook
VoiceAnnouncements (SOHVA)
Handling an Incoming SOHVA
SOHVA allows an intercom caller to break into your call by making an announce
ment through your handset receiver.The distant party that you are currently talking
to cannot hear the announcement made by the SOHVA caller.
To respond to a SOHVA verbally (not available on 8112N),
·
1. PRESS AND HOLD MUTE.
2. SPEAK into handset. Distant party cannot hear your response.
3. RELEASE MUTE after response is complete to return to distant
party.
To respond to a SOHVA nonverbally through Response
·
Messaging (if announcing station has an LCD
Speakerphone),
NOTE: For instructions on programming a dedicated RESPONSE
MESSAGE button at your station, see page 50.
1. PRESS programmed RESPONSE MESSAGE button. (Message
appears in the display of the telephone making the SOHVA).
2. CONTINUE your current call with distant party. (SOHVAcaller
is automatically disconnected from your telephone. If caller is
not sending from an LCD Speakerphone, no message is sent and
call is disconnected.)
-
·
To respond to a SOHVA by blocking (see below for more
information),
1. PROGRAM Voice Announce Block when you hear SOHVA
tone. (SOHVA call is disconnected).
NOTE: A station that is currently active in speakerphone mode CAN NOT
respond to a SOHVA. When a SOHVA tone is received, you must lift the
handset before responding as detailed above.
20 Non-LCD Speakerphone Station User’s Guide
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