Vertical Communications MP5000 User Manual

Loading...

CONVERSip EP300 Voice IP Endpoint

for MP5000

User Guide

CONVERSip EP300 Voice IP Endpoint

for MP5000

User Guide

Copyright © 2004 Comdial Corporation

All rights reserved. Unauthorized use of this document is prohibited.

Comdial Corporation

106 Cattlemen Road, Sarasota, FL 34232

(941) 554-5000 or (800) 266-3425

-Notice-

Comdial reserves the right to make any changes and improvements in the product described in this document at any time and without prior notice.

CONVERSip, MP5000, EP300 Voice IP Endpoint, and EP200 Multimedia IP Endpoint are trademarks of Comdial Corporation. All other product names are trademarks of their respective owners.

First Edition

May, 2004

GCA70-399 May ‘04

ii

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

May ‘04

Comdial

iii

This Page Intentionally Left Blank

iv

Comdial

May ‘04

Revision History

Version

Changes

Date

01

Initial Release

05/17/04

 

 

 

May ‘04

Comdial

v

This Page Intentionally Left Blank

May ‘04

Comdial

vi

 

CONVERSip EP300 User (MP5000)

 

TABLE OF CONTENTS

 

1. INTRODUCTION................................................................

9

1.1

Positioning the EP300.......................................................

10

1.2

Making the Connections...................................................

12

1.3

Adjusting the Volume .......................................................

13

1.4

Using the LCD Menu........................................................

13

2. MAKING CALLS..............................................................

19

2.1

Making a Call to Another Extension ................................

19

2.2

Making a Call to an Outside Party....................................

20

2.3

Redialing a Previously Dialed Number ............................

22

2.4

Making a Call Using a Speed Dial Button........................

23

2.5

Making a Call by Dialing a Speed Dial Bin .....................

24

2.6

Making a Call to a User Name .........................................

24

2.7

Calling the Attendant........................................................

25

3. ANSWERING CALLS ......................................................

27

3.1

Answering a Call in your Pickup Group...........................

28

3.2

Answering a Call While on a Call ....................................

28

4. PROCESSING CALLS .....................................................

31

4.1

Muting the Microphone ....................................................

31

4.2

Using Call Hold ................................................................

31

4.3

Retrieving a Held Call ......................................................

32

May ‘04

Comdial

vii

Contents

 

4.4

Parking Calls.....................................................................

32

 

4.4.1 Placing an Outside Call in a Park Orbit....................

33

 

4.4.2 Retrieving an Outside Call from a Park Orbit ..........

33

 

4.4.3 Handling Park Recalls ..............................................

33

4.5

Transferring a Call ............................................................

34

4.6

Establishing a Multi-Party Conference.............................

35

 

4.6.1 Ad-Hoc Conferences.................................................

35

 

4.6.2 Meet-Me Conferences...............................................

36

4.7

Forwarding Calls to Another Extension ...........................

37

4.8

Using Call Pickup.............................................................

37

4.9

Feature Access Codes .......................................................

38

APPENDIX A SPECIFICATIONS......................................

39

viii

Comdial

May ‘04

CONVERSip EP300 User

1. INTRODUCTION

Before you start using your EP300, take a quick look at its layout. The endpoint has three soft keys, 24 programmable buttons, seven fixed function buttons, volume up and down buttons, an LCD, and a standard dial pad.

 

LCD

soft keys

speaker

(not programmable)

 

programmable

buttons

handset

 

hold

volume up

transfer/

volume down

conference

redial

 

 

headset

microphone opening

dial/answer mute speaker

When your new EP300 arrives, the system installer unpacks the phone and connects the line cord to a network jack. The following sections describe a few initial adjustments that allow you to quickly begin making and answering calls.

May ‘04

Comdial

9

Introduction

1.1 Positioning the EP300

You should adjust the position of the EP300 on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your EP300 as a speakerphone, the microphone and loudspeaker are farther from you than when you use a handset. Some positioning tips to consider include:

For the microphone to best detect your voice, speak within three feet of it and face the speakerphone.

Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment.

Place the EP300 on a hard surface and away from table edges. Do not place the EP300 in corners or enclosures. Do not let obstructions come between you and the microphone.

The EP300 has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the EP300, the pedestal is in its lowest position—flush against the pedestal.

10

Comdial

May ‘04

CONVERSip EP300 User

To adjust the pedestal, perform the following tasks.

1.Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the EP300 upward with your other hand.

2.Lift the EP300 upward with one hand and raise the EP300 supporting arms upward with your other hand. Notice there are

three sets of notches under the EP300 corresponding to the three positions available.

3.When the EP300 is at the desired height, select the closest pair of notches and insert the supporting arms in the notches. Press down slightly on the EP300 until you feel the supporting arms snap into place.

Also remember, as with any piece of electronic equipment, your EP300 may be damaged by contact with liquids. So please try to place the EP300 in an area that is free from the danger of spills.

May ‘04

Comdial

11

Introduction

1.2 Making the Connections

The connectors for attaching your EP300 to the network are located on the underside of the instrument. Here you will also find connectors for attaching the power supply and an optional headset. You can also connect a cable from the EP300 to your PC so that both devices can operate with a single network cable. The following diagram shows the cable connection locations.

To Headset

To PC

To LAN

To Handset

connection

Power

Caution: Do not connect this jack directly to a central office line.

Note: Some types of network equipment can provide the power for the EP300 instrument through its Ethernet connection. In those instances, the external power supply is not required.

12

Comdial

May ‘04

+ 26 hidden pages