Vertical Communications 480I User Manual

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Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Aastra Telecom
www.aastra.com
Copyright 2005 Aastra Telecom All Rights Reserved. Printed in Canada. Revision 1.2.5.233 - 09.26
Table of Contents
Overview........................................................................................................................................ 1
General Requirements................................................................................................................ 1
About this Guide.......................................................................................................................... 1
Methods of Installation................................................................................................................... 2
480i IP Phone Set up..................................................................................................................... 2
The 480i’s Options List................................................................................................................ 3
Administrator Level Options.................................................................................................... 3
Network:..................................................................................................................................3
SIP Settings:........................................................................................................................... 4
Phone Status: ......................................................................................................................... 5
The Vertical 480i Web Client....................................................................................................... 6
480i IP Phone Configuration.......................................................................................................... 7
Network....................................................................................................................................... 7
Turn DHCP On or Off.............................................................................................................. 7
Manually Configure Network Settings..................................................................................... 7
From the Web Client:..................................................................................................................... 8
TFTP Server Settings.................................................................................................................. 8
From the 480i Phone:.................................................................................................................... 8
SIP settings................................................................................................................................. 8
Setting Parameters through Configuration Files......................................................................... 10
Options List Settings................................................................................................................. 10
Network Settings:...................................................................................................................... 11
VLAN and TOS/QOS: Type and Quality of Service.................................................................... 17
DSCP RANGE........................................................................................................................... 17
PRIORITY ................................................................................................................................. 17
Setting Parameters – Time Server Settings.............................................................................. 19
Setting Parameters – SIP Settings.............................................................................................. 26
SIP Intercom Parameters............................................................................................................ 33
Setting parameters – Softkey Settings:....................................................................................... 34
Softkey Settings: ....................................................................................................................... 34
Label ..................................................................................................................... 34
Value..................................................................................................................... 34
Softkey Parameters................................................................................................................... 36
Mapped Key Parameters .......................................................................................................... 37
Firmware Upgrade....................................................................................................................... 39
Troubleshooting........................................................................................................................... 41
Appendix A: Sample Configuration Files..................................................................................... 43
Appendix B: TFTP Server Set-up................................................................................................ 56
Appendix C: Time Zone Names and Corresponding Codes....................................................... 57
Limited Warranty ......................................................................................................................... 62
Exclusions................................................................................................................................. 62
Warranty Repair Services......................................................................................................... 63
After Warranty Service.............................................................................................................. 63

Overview

This SIP 480i IP Phone Administration Guide provides information on the basic
network setup that is required for the SIP 480i IP phone. It also includes details on the functioning and configuration of the 480i phone.
Vertical 480i IP Phone Installation Guide – contains installation and set-
up instructions, information on general features and functions, and basic options list customization.

General Requirements

A SIP based IP PBX system or network installed and running with a number created for the new 480i phone.
SIP standard "RFC 3261"
Access to a Trivial File Transfer
Protocol (TFTP) server.
802.3 Ethernet/Fast Ethernet LAN.
Category 5/5e straight through
cabling.
Power over Ethernet (PoE) power supply (optional accessory – necessary only if no inline power is provided on the network).

About this Guide

Vertical SIP 480i IP Phone Administration Guide– explains
how to set the phone up on the network, as well as advanced configuration instructions for the 480i. This guide contains information that is at a technical level more suitable for a system or network administrator.
Vertical SIP 480i IP Phone User Guide– explains the most commonly
used features and functions for an end user.
This guide targets network administrators, system administrators, developers and partners who need to understand how to install the 480i on a SIP network. This guide contains information that is at a technical level suitable for system or network administrators. Prior knowledge of SIP and IP Telephony concepts is recommended.
the Vertical 480i IP Phone Installation
Guide and the Vertical SIP 480i IP Phone User Guide.
This guide complements
SIP 480i IP Phone Admin Guide 1
Methods of Installation
The firmware set up and installation for the 480i can be done through the Options List available directly from the phone or through the Vertical 480i Web Client web interface. When the 480i is initialized for the first time, DHCP is enabled by default. The DHCP server passes information to the 480i so that it can configure itself for subsequent IP PBX addresses and normal runtime operations.
The following considerations must be made before connecting the 480i phone to the network:
If you are planning on using Dynamic IP addresses, make sure a DHCP server is running on your network.
If you are not planning on using Dynamic IP addresses, refer to the section “Configuring the 480i IP Phone” on how to set up an IP address manually.
Make sure a TFTP server is set up on your network and can accept connections anonymously.
Every PBX system that interacts with the 480i phones requires adherence to the SIP Standard.
To find out how to hook up the cabling to your 480i phone, please refer to the
Vertical 480i IP Phone Installation Guide.

480i IP Phone Set up

When the 480i is first plugged in or reset it will automatically download any firmware updates for the phone. The binary and configuration files that are required for the 480i are: “firmware.st”, “aastra.cfg” and “<mac>.cfg”. The settings of the 480i phone, as well as the softkeys and the additional line keys, can be configured through the configuration files. Please refer to Appendix A for details on the parameters that can be set for the 480i phone. Please refer to Appendix B for sample configuration files with all the basic parameters that need to be set in order to register the IP phone at the PBX.
The following steps illustrate a typical 480i phone setup:
1. If DHCP is disabled, manually enter the TFTP server’s IP address. For details on how to set the TFTP server setting for the 480i, please refer to the section “Configuring the 480i IP Phone”.
2. Copy the firmware file “firmware.st” to the root directory of the TFTP server. This firmware file is downloaded only when it is different than the one the phone is currently using.
3. Copy the configuration files “aastra.cfg” and “<mac>.cfg” file to the root directory of the TFTP server.
NOTE: <mac> represents the actual MAC
address of your phone which must be input; i.e. 00085D030996.cfg
2 SIP 480i IP Phone Admin Guide

The 480i’s Options List

1. Press the button on the phone to enter the options list.
2. Use the
and to scroll
through the list of options.
3. Press the Show softkey, the button or press the number corresponding to the option to select an option.
4. Use the softkeys to change a selected option.
5. Press the Done softkey at any time to save the change and exit the current option.
6. Press the Cancel softkey, the
button or the button at any time to exit without saving the changes.
Administrator Level Options
Some options in the phone’s options list are considered administrator level options and require the administrator user name and password. When attempting to access administrator level options, the phone will prompt for the administrator password before allowing access. The default administrator password is “22222”. For all other phone options, please refer to the Vertical 480i IP Phone Installation Guide.
The administrator level options in the phone’s Options List are:
“8.Network”
“9.SIP Settings”
“4.Factory Default” found under
option “10.Phone Status”
Network:
If DHCP is enabled, all the Network settings are automatically configured. The 480i’s firmware allows the network settings to be manually entered, if for any reason the phone cannot populate any of the settings with DHCP enabled. If DHCP is disabled the following network settings can be configured manually:
1. DHCP
This turns DHCP on or off. IP Address, Subnet Mask and Gateway options are automatically populated and are read-only when DHCP is used. DHCP is used by default.
2. IP Address
This is the phone’s IP address. To assign a static IP address to the phone, disable DHCP.
3. Subnet Mask
To assign your own subnet mask to the phone, disable DHCP.
4. Gateway
To assign your own gateway IP address, disable DHCP.
5. DNS
To assign your own DNS addresses, disable DHCP.
6. TFTP Server
This allows you to select the TFTP server that the phone will use. There are three menu sub­options:
SIP 480i IP Phone Admin Guide 3
1. Primary TFTP: This is the
IP address of the TFTP server that the phone will use by default. If the TFTP address is obtained through DHCP, it will override this setting. If DHCP is ON, the primary TFTP is read only.
2. Alternate TFTP: This
allows you to configure an alternate TFTP to use instead of the primary server.
3. Use Primary/Use Alternate:
This selects which TFTP server the phone will attempt to obtain configuration from.
SIP Settings:
is selected, the SIP phone's IP address is immediately deleted from the Registrar's database, and the phone’s screen displays "No Service".
6. User Name
This is used in the name field of the SIP URI for the 480i phone and for registering the 480i at the registrar.
7. Display Name
This is used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the following settings may need to be changed:
1. Proxy IP
This is the IP address of the proxy server.
2. Proxy Port
This is the SIP proxy server’s port number. By default this number is set to 5060.
3. Registrar IP
This is the IP address of the SIP registrar.
4. Registrar Port
SIP registrar’s port number. By default this is set to 5060.
5. Register
This enables and disables registration of the IP phone with the Registrar. If YES is selected, the phone's IP address is immediately registered in the Registrar's database. If NO
8. Screen Name
This is used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
9. Auth Name
This is the authentication name that is used in the username field of the authorization header field. This allows the phone to identify itself to a proxy server that requires authentication. When the phone is challenged for authorization, it will re-send the challenged message with the authentication name and password.
10. Password
This is the authorization password that is used to register at the SIP registrar. When the phone is challenged for authorization, it will re-send the challenged message with the authentication name and password
.
4 SIP 480i IP Phone Admin Guide
11. Nortel
This is used to specify if a Nortel NAT is being used. Select “Yes” to enable this feature if using a Nortel call server.
Phone Status:
The following options display the phone’s status or allow you to power cycle the phone or reset the phone to its factory default settings.
1. Network Status
This shows the network status of the two Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses.
IP Addr
Shows the IP address of the phone.
MAC Addr
The MAC or the hardware address of the 480i’s Ethernet card.
2. Firmware Version
This option displays information about the firmware that is currently installed on the 480i.
3. Restart Phone
This option lets you restart the phone. A restart may be necessary when:
There is a change in your network, or
To re-load the configuration information modified through the
configuration files to the phone, or
If the settings for the 480i on the IP PBX system had been modified.
4. Factory Default
This option lets you reset the phone back to the factory default settings, including the network settings.
NOTE: Performing this
operation will result in losing all user modified settings.
For information on other settings in the options list of the phone, please refer to the Vertical 480i IP Phone Installation Guide provided with the 480i.
SIP 480i IP Phone Admin Guide 5

The Vertical 480i Web Client

To access the Vertical 480i Web Client, open your web browser (supports Internet Explorer and Gecko engine based browsers like Firefox, Mozilla or Netscape) and enter the phone’s IP address into the address field, starting with the web prefix “http://”.
In the side menu of the Vertical 480i Web Client, there are three main categories: Status, User and Admin.
The STATUS category contains
read only status information for sub-categories Network, Hardware and Firmware.
The USER category contains
user configurable sub-categories Reset and Password. This section is accessed through the user level or the administrator level user name and password. You will be prompted for this information when one of these options is selected. For more information, refer to the Vertical SIP 480i IP Phone User Guide.
The ADMIN category contains
administrator only configurable sub-categories: Network, Firmware and SIP Settings. This section is accessed through the admin level user name and password. You will be prompted for this information when one of these options is selected. For more information, refer to the section “Configuring the 480i IP phone” of this document.
The default for the administrator user name is “admin” and the password is “22222”. For a user, the default user name is “user” and the password field is left blank. The user and administrator level passwords can be changed using the web client, or through the configuration files.
6 SIP 480i IP Phone Admin Guide

480i IP Phone Configuration

The Network and SIP options within the 480i phone can be configured from the phone or from the Vertical 480i Web Client web interface. Some options can also be set through the configuration files. Administrator level options are password protected in both the phone and the web interface.

Network

DHCP automatically sends the IP address, Subnet Mask and Gateway network (also DNS and TFTP Server) information to the 480i phone during initialization when the phone is first powered up or reset. By default, the DHCP setting is enabled. The network settings cannot be changed when DHCP is used, so DHCP must be set to “Off” in order to manually change these settings.
Turn DHCP On or Off
From the 480i Phone:
1. Press the button to enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s password. The default password is 22222.
4. Press the Enter softkey.
5. Select option 1. DHCP.
6. Press the Change softkey to indicate whether DHCP should be used or not.
7. Press the Done softkey to save the changes.
From the Web Client:
1. Click on the Network sub­category under the ADMIN main category.
2. Enter the administrator’s user name and password (the default name is “admin” and password is “22222”).
3. In the web page that has just opened check the Use DHCP check box to use DHCP and uncheck to indicate that you do not want to use DHCP.
4. Click on the Set Values button to save the changes that you just made.
Manually Configure Network Settings
If you are not using DHCP, you need to configure the network settings for the phone manually.
From the 480i Phone:
1. Press the button to enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s password. The default password is 22222.
4. Select option 2. IP Address to change the IP address.
5. Select option 3. Subnet Mask to change the subnet mask.
6. Select option 4. Gateway to change the gateway address.
7. Select option 5. DNS to change the DNS.
8. Press the Done softkey to save the changes.
SIP 480i IP Phone Admin Guide 7
When an IP address has been assigned to the phone, you have the option to either continue configuring the 480i through the button on the phone or to start using the Vertical 480i Web Client. See the section “The Vertical 480i Web Client” within this guide for details.
From the Web Client:
1. Click on the Network sub- category under the ADMIN main category.
2. Enter the administrator’s user name and password (the default user name is “admin” and password is “22222”).
3. In the web page that has just
opened enter the IP address of the phone, the Subnet Mask and the Gateway IP address in their corresponding fields.

TFTP Server Settings

The 480i phone uses the TFTP server to download updates of the phone’s firmware and configuration files. You must set the TFTP server address in the phone.
From the 480i Phone:
1. Press the button to enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s password. The default password is 22222.
4. Select option 6. TFTP Server to
change the TFTP server.
5. You will see three options:
Primary TFTP, Alternate TFTP, and Use Primary/Use
Alternate. If DHCP is on, the Primary TFTP is read-only. To
manually configure the TFTP address, select Alternate TFTP. Select Use Primary/Use Alternate to choose between the primary and alternate TFTP server.
From the Web Client:
1. Click on the Network sub­category under the ADMIN main category.
2. Enter the administrator user name and password (the default user name is “admin” and password is “22222”).
3. In the TFTP field, enter the IP address of the TFTP server. If DHCP is off, set TFTP to the primary address. If DHCP is on, and you would like to manually configure the TFTP server address, set it in the alternate TFTP field, and check the Use Alternate TFTP checkbox.
4. Click on the Set Values button to save the changes that you just made.

SIP settings

The 480i uses the information in the SIP settings to register at the IP PBX. To configure the SIP settings:
From the 480i Phone:
1. Press the button to enter the Options List.
2. Select option 9. SIP Settings.
3. Enter the administrator’s password. The default password is 22222.
8 SIP 480i IP Phone Admin Guide
4. Select options 1-5 to change the
information about the registrar and the proxy server.
5. Select option 6. User Name to
change the user name.
6. Select option 7. Display Name to
change the display name.
7. Select option 8. Screen Name to
change the screen name.
8. Select option 9.Auth. Name to
change the authentication name
9. Select option 10. Password to
change the user’s password.
10. Select option 11. Nortel to
identify if a Nortel call server is being used.
From the Web Client:
1. Click on the SIP Settings sub­category under the ADMIN main category.
2. Enter the administrator user name and password (the default user name is “admin” and password is “22222”).
3. In the web page that just opened enter the appropriate information.
4. Click on the Set Values button to save the changes that you just made.
NOTE:
At this point modifications performed to the User name, Screen name, Authentication name and Password affect line 1 of the 480i only. Modifications to the other lines should be done through the <mac>.cfg file.
SIP 480i IP Phone Admin Guide 9

Setting Parameters through Configuration Files

The following are the parameters that can be used to configure the 480i phone through the configuration files - aastra.cfg and <mac>.cfg. The "aastra.cfg" file configures the settings server wide, while the <mac> configures only the phones with the MAC address for which the file is named. The settings in the "aastra.cfg" file will be overridden by the settings that also appear in the <mac> cfg file.

Options List Settings

This section contains parameters for changing some options list settings on the 480i. Select “<mac>.cfg” for individual phone settings, and “aastra.cfg” for settings to be implemented server-wide.
Parameter live dialpad
Description Format
Default Value Range Example
Parameter audio mode
Description Format
Default Value Range Example
Configurable through the phone’s options list or the configuration files
Flag to enable live dialpad mode Boolean (0:off; 1:on)
0 0-1 live dialpad: 1
Configurable through the phone’s options list or the configuration files
Sets the audio output mode Integer (O: speaker; 1: headset; 2; speaker/headset; 3:
headset/speaker) 0
0-3 audio mode: 2
10 SIP 480i IP Phone Admin Guide
Parameter headset m i c
volume
Configurable through the phone’s options list or the configuration files
Description Format
Default Value Range Example
Parameter
Description Format
Default Value Range Example
Sets the headset mic volume Integer (1:low; 2:medium; 3:high)
1 1-3 headset mic volume: 2
language Configurable through the phone’s options list or the
configuration files Sets the phone’s language
Integer (0:english; 1: French; 2: spanish) 0 0, 1, 2 language: 2

Network Settings:

The following section contains the parameters to configure the network settings.
Parameter dhcp
Description
Format Default Value Range Example
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
Enabling dhcp will populate most of the network information. The network information that the 480i requires should be served by the dhcp server. If the 480i is unable to get any required information then it should be entered manually. Parameters affected: ip
Integer 1 0 or 1 dhcp: 1
SIP 480i IP Phone Admin Guide 11
Parameter ip
Description
Format
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
This parameter assigns a static IP address to the 480i device.
IP address
Default Value Range Example
Parameter subnet mask
Description Format Default Value Range Example
Parameter default gateway
Description
Format
0.0.0.0 Not Applicable ip: 192.168.0.25
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
The subnet mask IP address. IP address
255.255.255.0 Not Applicable subnet mask: 255.255.255.224
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
The IP address of the network's gateway or the router IP address
IP address
Default Value Range Example
1.0.0.1 Not Applicable default gateway: 192.168.0.1
12 SIP 480i IP Phone Admin Guide
Parameter dns1
Description
Format
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
Primary domain name servers’ IP address. For any of the IP address settings on the 480i a domain name value can be entered instead of an IP address. With the help of the domain name servers the domain names for such parameters can then be resolved to their corresponding IP addresses.
IP address
Default Value Range Example
Parameter dns2
Description Format Default Value Range Example
Parameter tftp server
Description
Format
0.0.0.0 Not Applicable dns1: 192.168.0.5
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
Secondary domain name servers’ IP address. IP address
0.0.0.0 Not Applicable dns2: 192.168.0.6
Configurable through the 480i's Options List, the Vertical web client or through the configuration files
The IP address of the tftp server. If DHCP is enabled and the information is provided by the DHCP server, this field is automatically populated.
IP address
Default Value Range Example
0.0.0.0 Not Applicable tftp server: 192.168.0.130
SIP 480i IP Phone Admin Guide 13
Parameter alternate tftp
server
Description Format
Configurable through the phone’s option list, the web client or the configuration files
The ip address of the alternate tftp server ip
Default Value Range Example
Parameter use alternate tftp
Description
Format Default Value Range Example
Parameter domain nam e Description
Format
0.0.0.0 Not applicable alternate tftp server: 192.143.0.7
Configurable through the phone’s option list, the web client or the configuration files
Flag to enable or disable the alternate tftp server
Integer 1 0 or 1 use alternate tftp: 1
Configurable through the configuration files only The network domain name
text
Default Value Range Example
Parameter admin password
Description
Format Default Value Range Example
Not applicable Not applicable domain name: phone1012.internal.sayson.com
Configurable through the web client or the configuration files
The administrator’s password that will be required to change the phone’s administrator level settings
Numerals – maximum of 10 characters 22222 Not applicable admin password: 1675436
14 SIP 480i IP Phone Admin Guide
Parameter user password
Configurable through the web client or the configuration files
Description Format
Default Value Range Example
Parameter sip rtp port Description
Format Default Value Range Example
Password for the phone’s user Text – can be an alphanumeric combination. Maximum of 10
characters Not applicable
Not applicable user password: bob132cat
Configurable through the configuration files only Indicates the port through which the RTP packets will be
sent to. The RTP port is used for sending DTMF tones and for the audio stream. Your network administrator may close some ports for security reasons. You may want to use this parameter to send RTP data using a different port.
IP address 3000 Not Applicable sip rtp port: 5130
SIP 480i IP Phone Admin Guide 15
Parameter resync period Description
Configurable through the configuration files only Indicates how often in seconds the phone will check for
config parameter updates. 0: indicates that this feature is disabled.
Format Default Value Range Example
Parameter firmware file
name
Description
Format Default Value
Range Example
Integer 600 0 –2 ^ 31 - 1 resync period: 700
Configurable through the configuration files only
Firmware file name. When Auto Resync triggers, a check is made for the specified firmware file. If the file is found, and is newer than the existing firmware, it will be loaded.
TEXT No value. (If left empty then no firmware will be
downloaded.) n/a Firmware file name: 480i.st
Parameter reset on config
change
Description
Format Default Value Range Example
Configurable through the configuration files only
Flag indicating whether the phone will be reset to implement any config parameter changes if necessary. 0:off, 1: on.
Integer 1 0 – 1 reset on config change: 1
16 SIP 480i IP Phone Admin Guide

VLAN and TOS/QOS: Type and Quality of Service

DCSP (Differentiated Sevices Code Point) is a protocol for classifying and controlling network traffic, so that certain types of traffic get precedence, while the quality of transmission is maintained.
The following table illustrates the DSCP–to-priority mapping structure.

DSCP RANGE PRIORITY

0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7
The value of a non-ip packet is 5.
The following configuration settings are used to set the DSCP values for different IP protocols. The parameters are case-sensitive.
Parameter tos rtp Description
Format Default Value Default Priority Range Example
Configurable through the configuration files only DSCP value for RTP protocol
Integer 32 4 0-63 tos rtp: 2
SIP 480i IP Phone Admin Guide 17
Parameter tos rtcp
Configurable through the configuration files only
Description Format
Default Value Default Priority
Range Example
Parameter tos sip Description
Format Default Value Default Priority
Range Example
Parameter tos priority map Description
Format
DSCP value for RTCP protocol Integer
32 4
0-63 tos rtcp: 3
Configurable through the configuration files only DSCP value for sip protocol
Integer 24 3
0-63 tos sip: 4
Configurable through the configuration files only map between DSCP value and priority.
String (DSCP_1,priority_1) (DSCP_2,priority_2).
Default Value Default Priority Range Example
Parameter priority non-ip Description
Format Default Value Default Priority Range Example
N/A N/A N/A tos priority map: (2,0) (3,1) (4,2) (5,3)
Configurable through the configuration files only Priority for non-ip packet
Integer 5 5 0-8 priority non-ip: 5
18 SIP 480i IP Phone Admin Guide
Parameter tagging enabled
Description Format
Configurable through the configuration files only
Turns 802.1p tagging on or off Boolean. 0: 802.1p tagging is off. 1: 802.1p tagging is on
Default Value Range
Example
Parameter VLAN id
Description
Format Default Value Range Example
0 0, 1
tagging enabled: 0
Configurable through the configuration files only
This parameter is used to set the VLAN id on all outgoing Ethernet packets from the IP phone. To restore an invalid VLAN id back to default, simply restore the IP phone by running the Factory Default option in the phone’s options menu (under option 10 Phone Status)
Integer 0 (disabled) Accepted values are 0 to 4094 VLAN id: 1

Setting Parameters – Time Server Settings

The following section contains the parameters to configure settings specific to the timeserver.
Parameter time server
disabled
Description
Format Default Value Range Example
Configurable through the 480i's Options List or the configuration files
This parameter enables or disables the time server. This parameter affects the time server1, time server2 and time server3 parameters.
Boolean 0 0 or 1 time server disabled: 0
SIP 480i IP Phone Admin Guide 19
Parameter time server1
Description
Format
Configurable through the 480i's Options List or the configuration files.
The primary time server's IP address. If the time server is enabled, the value for time server1 will be used to request the time from.
IP address
Default Value Range Example
Parameter time server2 Description
Format Default Value Range Example
Parameter time server3 Description
0.0.0.0 Not Applicable time server1: 192.168.0.5
Configurable through the configuration files only The secondary time server's IP address. If the time server is
enabled, and the primary time server is not configured or cannot be accessed the value for time server2 will be used to request the time from.
IP address
0.0.0.0 Not Applicable time server2: 192.168.0.5
Configurable through the configuration files only The tertiary time server's IP address. If the time server is
enabled, and the primary and secondary time servers are not configured or cannot be accessed the value for time server3 will be used to request the time from.
Format Default Value Range Example
Parameter time format
Description
Format Default Value Range Example
20 SIP 480i IP Phone Admin Guide
IP address
0.0.0.0 Not Applicable time server3: 192.168.0.5
Configurable through the 480i's Options List or the configuration files
This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Integer 0 0 or 1 time format: 0
Parameter date format
Description
Format Default Value Range
Example
PLEASE NOTE: The following time zone and DST parameters should be changed only if
Configurable through the 480i's Options List or the configuration files
This parameter allows the user to change the date to various formats.
Integer 0 0-7
Following table shows the format for the corresponding date format values: 0: WWW MMM DD 1: DD-MMM-YY 2: YYYY-MM-DD 3: DD/MM/YYYY 4: DD/MM/YY 5: DD-MM-YY 6: MM/DD/YY 7: MMM DD
date format: 7
the administrator wishes to set a special time zone or DST value that is NOT included in the pre-configured list. The following 2 parameters (time zone name and time zone code) must correlate and be set together in the configuration files. See Appendix D for the time zone names and corresponding codes.
Parameter time zone name
Description Format
Default Value Range Example
Configurable through the phone’s options list or the configuration files
The full name of the time zone for the phone’s location text
US-Eastern not applicable time zone name: us-pacific
SIP 480i IP Phone Admin Guide 21
Parameter time zone co de
Configurable through the configuration files only
Description
Format Default Value Range Example
Parameter time zone
minutes
Description
Format Default Value Range Example
This parameter takes a character code that will identify the time zone.
text est not applicable time zone code: pst
Configurable through the configuration files only
The minutes that the time zone is behind or ahead (can be a negative or positive integer). Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 300 Not applicable time zone minutes: 60
Parameter dst start relative
date
Description
Format Default Value Range Example
Configurable through the configuration files only
Flag to indicate a specific (0) date or a relative (1) date that the daylight savings time should come into effect. Information for. This parameter will be automatically populated once the time server and time zone name are found and configured. This parameter affects the dst start date and the dst start week parameters.
Integer 1 0 or 1 dst start relative date: 1
22 SIP 480i IP Phone Admin Guide
Parameter dst minutes
Description
Format
Configurable through the phone’s options list or the configuration files
The minutes to which the daylight savings time should be adjusted by. Should be a positive integer.
Integer
Default Value Range Example
Parameter dst start day
Description
Format Default Value Range Example
60 Not applicable dst minutes: 30
Configurable through the configuration files only
The day of the week in which the daylight savings time should come into effect. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 1 1-7 dst start day: 4
Parameter dst start week
Description
Format Default Value Range Example
Configurable through the configuration files only
The week in which the daylight savings time should come into effect. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 1 1-5 dst start week: 2
SIP 480i IP Phone Admin Guide 23
Parameter dst start hour
Configurable through the configuration files only
Description
Format Default Value Range Example
Parameter dst end relative
date
Description
Format
The hour of the day in which the daylight savings time should come into effect. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 2 1-24 dst start hour: 4
Configurable through the configuration files only
Flag to indicate a specific (0) date or a relative (1) date that the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found. This parameter affects the dst end day and the dst end week parameters
Integer
Default Value Range Example
Parameter dst end month Description
Format Default Value Range Example
1 0 or 1 dst end relative date: 0
Configurable through the configuration files only The month in which the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 10 1-12 dst end month: 10
24 SIP 480i IP Phone Admin Guide
Parameter dst end day
Configurable through the configuration files only
Description
Format Default Value Range Example
Parameter dst end week
Description
Format Default Value Range
The day of the week on which the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 1 1-7 dst end day: 4
Configurable through the configuration files only
The week in which the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer
-1 1-5
Example
Parameter dst end hour
Description
Format Default Value Range Example
dst end week: 2
Configurable through the configuration files only
The hour of the day in which the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Integer 2 1-24 dst end hour: 4
SIP 480i IP Phone Admin Guide 25

Setting Parameters – SIP Settings

p
The following parameters are the settings specific to SIP authentication.
Parameter service provider * Description
Format
Default Value Range Example
*An SRV entry (conforming to RFC 2782) with the Name (refer Name in RFC 2782) matching this parameter value in the DNS server is required.
Configurable through the configuration files only If the service provider parameter is configured, the phone
will automatically try to populate these sip settings in the following order if they are not already configured:
sip outbound proxy
sip proxy ip
sip proxy port
sip registrar ip
sip registrar port.
If the phone is unable to get the required information then these sip settings should be entered manually.
host name or fully qualified host domain name N/A N/A service provider: sip.serviceprovider.com
Parameter sip outbound
roxy
Description
Format Default Value
Range Example
Configurable through the configuration files only
The name of the proxy server to which the sip messages will be sent to, though it may not be the server resolved by the Request - URI
fully qualified host domain name or ip address N/A
N/A sip outbound proxy: sip.proxy.com
26 SIP 480i IP Phone Admin Guide
Parameter sip proxy ip
Description
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
A SIP proxy is a server that makes and forwards requests generated by the 480i to the targeted user. This parameter’s IP address will be the address of the proxy server that the 480i will use to send all SIP requests to.
Format Default Value Range Example
Parameter sip proxy port
Description Format Default Value Range Example
Parameter sip registrar ip
Description
Format Default Value Range Example
Parameter sip registrar port
Description Format Default Value Range Example
IP address
0.0.0.0 N/A sip proxy ip: 192.168.0.101
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
The proxy server's port number Integer 0 Not Applicable sip proxy port: 5060
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
A SIP registrar is a server that maintains the location information of the 480i phone. This parameter’s IP address will be the address of the registrar that the 480i will use to send REGISTER requests to.
IP address
0.0.0.0 Not Applicable sip registrar ip: 192.168.0.101
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
The registrar's port number Integer 0 Not Applicable sip registrar port: 5060
SIP 480i IP Phone Admin Guide 27
Parameter sip digit timeout
p
Description
Format Default Value Range Example
Parameter sip registration
eriod
Description
Format Default Value Range Example
Parameter sip session timer
Description
Configurable through the configuration files only Represents the time in seconds to configure the timeout
between consecutive key presses. Integer
4 Not Applicable sip digit timeout: 6
Configurable only through the configuration files. The time in seconds that the 480i should use to send re-
registration requests to the registrar. The value of this parameter will be used in the expires header field value in the SIP REGISTER request.
Integer 0 Not Applicable sip registration period: 3600
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
This session timer parameter is the time in seconds that the 480i uses to send periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the status' of the connected sessions.
Format Default Value Range Example
Parameter sip lineN auth
name
Description
Format Default Value Range Example
Integer 0 Not Applicable sip session timer: 30
Configurable through the configuration files. Configurations done through the 480i's Options List or the Vertical 480i web client affect the first line only.
The authorization name that will be used in the username field of the Authorization header field of the SIP REGISTER request.
Text Not Applicable N in the sip lineN auth name ranges from 1 to 9 sip line1 auth name: 1001
28 SIP 480i IP Phone Admin Guide
Parameter sip lineN mode
p
Configurable through the configuration files only
Description
Shared call appearance (0:private/1:shared). (N=sip line number 1-9)
Format Default Value Range
integer 0 0~2 (0: generic, 1:BroadSoft shared call appearance, 2:
enables Nortel MCS conferencing support on the IP phone)
Example
Parameter sip lineN
assword
sip lineN mode: 0
Configurable through the configuration files. Configurations done through the 480i's Options List or the Vertical 480i web client affect the first line only.
Description Format Default Value Range Example
Parameter sip lineN user
name
The password that will be used to register at the registrar. Text Not Applicable N in the sip lineN password ranges from 1 to 9 sip line1 password: 12345
Configurable through the configuration files. Configurations done through the 480i's Options List or the Vertical 480i web client affect the first line only.
Description
The value for this parameter is used in the name field of the SIP URI for the 480i phone and for registering the 480i at the registrar.
Format Default Value Range Example
Text Not Applicable N in the sip lineN user name ranges from 1 to 9 sip line1 user name: 1001
Tip: When entering the parameter “sip line1 user name: 5551231234", do not use formatting symbols such as “-” (555- 123-1234) to format the number as the phone does not recognize sym bols.
Parameter sip lineN display
Configurable only through the configuration files.
name
Description
This is used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Format Default Value Range Example
Text Not Applicable N in the sip lineN display name ranges from 1 to 9 sip line1 display name: Jane Jones
SIP 480i IP Phone Admin Guide 29
Parameter sip lineN screen
name
Description
Format Default Value Range Example
Parameter sip nortel nat
timer
Description
Configurable through the configuration files. Configurations done through the 480i's Options List or the Vertical 480i web client affect the first line only.
This is used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Text Not Applicable N in the sip lineN screen name ranges from 1 to 9 sip line1 screen name: Jane Jones
Configurable through the configuration files only
This parameter is used to specify the time in seconds for the refresh period for the connection through the Nortel NAT.
Format Default Value Range Example
Parameter sip nortel nat
support
Description
Format Default Value Range Example
Parameter sip explicit mwi
subscription
Description
Format Default Value
Integer 60 Not Applicable sip nortel nat timer: 120
Configurable through the 480i's Options List, the Vertical 480i web client or through the configuration files
This parameter allows the phone user to specify whether they are behind a Nortel NAT. Enable this feature if using a Nortel call server.
Integer 0 0-1 sip nortel nat support: 1
Configurable through the configuration files only
Flag to indicate the phone needs to subscribe to message waiting indication (rather than assuming implicit subscription).
integer 0
Range
0,1
30 SIP 480i IP Phone Admin Guide
Parameter sip use basic
odecs
Description
Format
Configurable through the configuration files only
This parameter is used to reduce the codec list size specified in the SDP portion of the SIP INVITE packet. This increases compatibility with other vendor products that have a limit to the length of the codec list they are able to parse. This parameter overrides the sip customized codec parameter.
Boolean
Default Value Range Example
Parameter sip customized
codecs
Description
Format Default Value Range
Example
0 (disable) 0 or1 sip use basic codecs: 1
sip use basic codecs: 0
Configurable through the configuration files only
This parameter is used to set the codec, packetization rate (ptime), and silence suppression (Voice Activity Detection) preference order for all outgoing calls from the IP phone. This parameter will not be used if the sip use basic codecs parameter is enabled (1).
Text (none) Accepted payload values are 0 (G711 u-law), 8 (G711 a-
law)and 18 (G729). Accepted ptime values are 10, 20, or 30 in milliseconds.
Accepted silsupp values are on or off. sip customized codec: payload=0;ptime=30;silsupp=on
sip customized codec: payload=0;ptime=30;silsupp=on, payload=8;ptime=30;silsupp=on,payload=18;ptime=30;silsup p=on
Parameter sip dial plan
Configurable through the configuration files only
terminator
Description
If set to false (0), the terminator of the local dial plan is ‘#’. If set to true (1), then the terminator of the dial plan is ‘. ‘
Format Default Value Range Example
Boolean 0: false, 1: true 0 (false) 0 or 1 sip dial plan terminator: 1
SIP 480i IP Phone Admin Guide 31
Parameter sip dial plan
Configurable through the configuration files only
Description
Format Default Value Range Example
Parameter ringback timeout
Description Format
Default Value Range Example
Parameter use secondary
dial tone
Description
Format
The regular expression used to configure the local dial plan. Where ‘X ‘ is a digit; ‘*’ is the literal * present on the dialpad, and ‘#’ is the literal # present on the dialpad. All values must be within quotation marks. To configure the phone to use the server-side dial plan, enter “X+”.
string "X+#" n/a sip dial plan: [01]XXX|[2-8]XXXX|91XXXXXXXXXX|X+.|
Configurable through the configuration files only
Time in seconds for ringback timeout (e.g.300) Integer
300 0 ~ 2^31 ringback timeout: 300
Configurable through the configuration files only
If set to ‘true’, the phone will play the dial tone again if the dialed number does not meet the server- side dial plan.
Boolean (0: false, 1: true)
Default Value Range Example
Parameter sip dtmf method
Description
0 (false) 0 or 1 use secondary dial tone: 1
Configurable through the configuration files only
This parameter sets the method by which DTMF signals will be sent. DTMF signals can be sent in RTP packets (in­band and out-of-band), in SIP info packets, or both
Format
Integer (0:RTP only, 1: SIP Info only, 2: both RTP and SIP info)
Default Value Range Example
32 SIP 480i IP Phone Admin Guide
0 0-2 sip dtmf method: 1

SIP Intercom Parameters

p
The following 3 parameters are used to configure the Intercom button functioning on the 480i. Intercom calls can be implemented either locally from the phone, or through the SIP server. If your server has a supported intercom feature, select the server-side implementation.
Parameter – sip intercom type
Description
Format
Default Value Range Example
Parameter – sip allow auto
answer
Description
Format Default Value Range Example
Parameter
refix code
Description
Format
sip intercom
Configurable through the configuration files only
Flag to enable intercom calls to be made through either the phone or server side implementation
Integer (1: phone side, 2: server side, 3:handset list – 480i CT)
2(480i), 3(480i CT) 0 -2 sip intercom type: 1
Configurable through the configuration files
Flag to indicate whether or not the phone will allow incoming intercom calls to be accepted
Boolean (0: disabled, 1:enabled) 1 0, 1 sip allow auto answer: 1
Configurable through the configuration files only
When using server side intercom control, the prefix star code instructs the server to identify the outgoing call as an intercom call
Text
Default Value Range Example
SIP 480i IP Phone Admin Guide 33
n/a n/a sip intercom prefix code: *96 (Sylantro Server Code)

Setting parameters – Softkey Settings:

Softkey Settings:

This section describes the softkey parameters that can be configured on the 480i phone. There are twenty softkeys that can be configured. These parameters can be configured either from the aastra.cfg or the <mac>.cfg file, depending upon whether you wish the settings to be server wide (aastra.cfg) or phone-specific (<mac>.cfg).
Softkeys can be configured as additional call/line appearances, speed dials, dnd, empty or flash. Each soft key has three mandatory parameters: type, label , and value. There is also an optional states parameter, which lets you specify what phone states you would like the softkey to appear in (one or more of: idle, connected, incoming, outgoing). If left undefined, the softkey will appear in the idle state only.
Softkey Type Label Value States (optional) line (additional
line/call appearances)
speeddial
dnd (do not
disturb)
empty – used to delineate an empty key flash – used to activate a server-side service function or custom calling feature
The meaning of the character used in the value field is:
Any alphanumeric string, except “#”, “””, less than 8 characters (If left blank, the phone automatically gives the label “Line x”, where x is the line number)
5 up to 9 (1-4 are already hardcoded as the L1, L2, L3 and L4 hard key line/call appearances).
Any alphanumeric string, except “#”, “””, less than 10 characters
None None
None None Any of: idle, connected,
None None
[1-9*#, E]/Any SIP address (If a # is desired in a speed dial, the speed dial must be enclosed in double quotation marks)
(the phone automatically populates these fields)
(the phone automatically populates these fields)
Any of: idle, connected, incoming, outgoing idle: the phone is not in use connected: the phone is connected to another call incoming: a call is coming in outgoing: a call is being made Any of: idle, connected, incoming, outgoing
Any of: idle, connected, incoming, outgoing
incoming, outgoing Available on the
connected screen only (the ‘states’ parameter is ignored for this softkey setting)
34 SIP 480i IP Phone Admin Guide
_
_
_
_
_
_
_
_
_
Value Character Meaning
1-9*# Same meaning as the keypad keys , 500ms pause E On-hook
Softkey Positioning: Softkeys are positioned from the top left of the phone, down, and then from the top right, down, on each screen. They are displayed in the order that they are numbered, from softkey 1 to softkey 20. If more than six softkeys are configured, a ‘More’ softkey will automatically be created for the sixth key, allowing you to access the next screen group of softkeys. The number of the softkey does not indicate where it will be placed. Softkey numbers only indicate the order in which they will be sequentially positioned on the phone. Some softkey positions are preconfigured for different phone states.
Idle State
_ __ _ __ _ More__
In the idle state, if more than 6 softkeys are configured, the key displayed in the 6th position will be a More key.
Incoming State
_Pickup __ _ __ _ __
In the incoming state, the first key displayed on the screen will be a Pickup softkey, for answering calls.
Connected State
_Drop __ _ __ _ __
In the connected state, the first key displayed on the screen will be a Drop softkey, for disconnecting from calls.
SIP 480i IP Phone Admin Guide 35
_
_
_
Outgoing State
_Dial __ _ __ _ __
In the outgoing state, the first key displayed on the screen will be a Dial softkey, used to dial your number after entering it (if Live Dialpad is off).
To manipulate softkey positioning, ‘empty’ softkeys can be inserted in one or more states. The ‘empty’ softkey allows you to skip over a softkey position, to control the order that softkeys are positioned on the phone.

Softkey Parameters

: Softkey parameters are case-sensitive.
NOTE
Parameter softkeyN type Description Format Default Value Range
Examples
Parameter softkeyN label Description
Format Default Value Range
Examples
Configurable through the configuration files only The type of soft key that will be configured. Text Not Applicable line, speeddial, empty, dnd, flash. N in the softkeyN type
ranges from 1 to 20 softkey1 type: line
softkey2 type: speeddial softkey3 type: empty softkey4 type: dnd
Configurable through the configuration files only The text label that should be displayed for the soft key. If the
soft key is of line type an icon appears beside the soft key that indicates the status of the line that this soft key is configured to.
Text Not Applicable Sequence of ascii characters. A width less than 11
characters for line softkey type and a width less than 9 for the speeddial softkey type is suggested. N in the softkeyN label ranges from 1 to 20
softkey1 label: "Line 9" softkey2 label: “411”
36 SIP 480i IP Phone Admin Guide
Parameter softkeyN value Description
Format Default Value Range
Examples
Parameter softkeyN states Description
Format Default Value Range
Examples
Configurable through the configuration files only If the softkey is of type, line then value should be the line
number that this soft key represents, from 5 up to 9 (1-4 are already hardcoded as the L1, L2, L3 and L4 hard key line/call appearances).
If the softkey is of type, speeddial then value should be the number to speed dial.
Text Not Applicable line or speeddial. N in the softkeyN value ranges from 1 to
20 softkey1 value: 9
softkey2 value: 411
Configurable through the configuration files only Optional parameter to define what states the softkey is
available for. If undefined, the softkey is available for the idle state only.
Text idle idle, connected, incoming, outgoing. N in the softkeyN type
ranges from 1 to 20. If defining multiple states, the list is space delimited.
softkey1 states: connected idle

Mapped Key Parameters

The following parameters can be used to map hard keys to custom-defined values.
Parameter map redial key to
Description Format
Default Value Range
Example
SIP 480i IP Phone Admin Guide 37
Configurable through the configuration files only
maps the redial key to a custom-defined value string
<empty> Any alphanumeric string, except “#”, “””, less than 10
characters map redial key to: 1014
Parameter map conf key to
Configurable through the configuration files only
Description Format
Default Value Range
Examples
maps the conference key to a custom defined value string
<empty> Any alphanumeric string, except “#”, “””, less than 10
characters map conf key to: "!,a,,,b,,,#"
map conf key to: "1234#,,,!5" map conf key to:
(note: the flash(!) DTMF is sent in the connected state only)
"!,5"
38 SIP 480i IP Phone Admin Guide

Firmware Upgrade

The 480i phone uses TFTP to download files and upgrade its firmware. A TFTP server should host the firmware and other related configuration files. The TFTP server should be ready and be able to accept connections anonymously (without a requirement for a user name and password). See Appendix C for information on setting up a TFTP server.
You can download the firmware stored on the TFTP server in one of two ways, by either resetting the phone through the options list of the 480i or by activating a firmware download through the web client. Resetting the phone will force the phone to check for both firmware and configuration files stored on the TFTP server.
Warning: Do not reset or turn off the
phone until the download is complete.
From the 480i phone:
1. Press the button to enter the Options List.
2. Select option 10. Phone Status to enter the Phone Status option.
3. Select option 3. Reset Phone.
4. Press the Reset softkey to reset
the phone.
5.
Press the Cancel softkey to cancel the current operation.
From the web client:
1. Click on the Firmware sub­category under the Admin main category.
2. Enter the administrator name and password when prompted (the default admin name is “admin” and password is 22222).
3. In the “Firmware” field, enter the name of the firmware file that the phone should be upgraded with, as shown in figure 1 on the following page. This name must match the actual name of the firmware file residing on your TFTP server.
4. In the “TFTP server IP” field enter the IP address of the computer where the TFTP server is located.
5. After entering the information into the appropriate fields click on the “Download Firmware” button. This will start the upgrade process. If the upgrade was successful you will be presented the message “Firmware upgrade successful” as shown in figure 2.
SIP 480i IP Phone Admin Guide 39
Figure 1
Figure 2
40 SIP 480i IP Phone Admin Guide

Troubleshooting

This section describes solutions to some most commonly occurring problems.
Why does my phone display “Application missing”?
If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file. In the event that the phone is no longer able to communicate with the TFTP server in its attempt to re-download the firmware and the phone cannot locate the application locally, this message will be displayed.
The phone will display the following: “Recovery web-client at: <IP Address>”. The IP Address displayed i s the IP address of the phone. If the phone is unable to receive an IP from the DHCP server or has lost its record of its static IP, the phone will auto-assign itself the default IP 192.168.0.50.
To recover the firmware for your phone in this circumstance, please perform the following:
1) Launch your web browser on your computer. Please note that your computer will need to be on the same network as your IP phone.
2) In the URL, type: “http://<IP Address>(where IP Address is the IP Address displayed on the phone). Your browser will launch the Vertical 480i IP Phone Firmware Recovery page.
3) Enter the name of the firmware file that is on the TFTP server and ready for download. E.g. “firmware.st”.
4) Enter the IP of the TFTP server.
5) Press the Download Firmware button.
Please ensure that the TFTP server is running and accessible on the network. If the firmware file is correctly located on the running TFTP server, the phone will locate the file and reload the application onto the phone.
How to reset the 480i phone?
From the 480i phone:
1. Press the button to enter the Options List.
2. Select option 10. Phone Status to enter the Phone Status option.
3. Select option 3. Reset Phone.
4. Press the Reset softkey to reset the phone.
5. Press the Cancel softkey to cancel the current operation.
From the web client:
1. Click on the Reset sub-category under the USER main category.
2. Enter the administrator level user name and password when prompted.
3. On the web page that just opened
click on the Reset button to reset the phone.
SIP 480i IP Phone Admin Guide 41
Why does my phone display the “No Service” message?
The phone willl display the “No Service” message if the SIP settings
have not been set up correctly. Check that the SIP settings are correct in the phone. If using the configuration files, this could be a formatting or syntax error. For example, when entering the perameter “SIP line1 user name:5551231234”, you cannot use formatting symbols such as “-“ as in “555-123-1234” to format the number or the phone will not recognize it.
How to set the 480i phone to factory default?
From the 480i phone:
1. Press the button to enter the Options List.
2. Select option 10. Phone Status to enter the Phone Status options list.
3. Select option 4. Factory Default.
4. Enter the administrator password and press the Enter softkey.
5. Press the Default softkey to restore the 480i to the factory’s default settings.
6. Press the Cancel softkey to
cancel the operation.
How to reset a user’s password?
If a 480i user has forgotten the password the following steps can be performed to reset the password.
From the web client:
1. Click on the Password sub­category under the USER main category.
2. Enter the administrator level user password in the Current Password field. Enter the new password for the user (the user’s name for whom the password is being modified is displayed beside the User Name field on the current page). Re-enter the password to confirm the new password.
3. Click on the Set Password button
to complete the operation.
The user password can also be reset through the configuration files. See the section “Setting Parameters through the Configuration Files – Network Settings” in this guide for more information.
42 SIP 480i IP Phone Admin Guide

Appendix A: Sample Configuration Files

This section consists of the sample configuration files necessary to configure the 480i IP Phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes. Currently, Boolean fields use 0 for false and 1 for true.
aastra.cfg
# Vertical SIP Phone Sample Configuration File # ============================================
# Date: September 27, 2005 # File: Sample “aastra.cfg” file # For Models: Vertical 480i, Vertical 9133i, and Vertical 9112i
# Notes: # The general format used here is similar to configuration files # used by several UNIX-based programs. Any text following a number # sign (#) is considered to be a comment, unless the number sign is # contained within double-quotes ("#") where it is considered to be # a pound. For Boolean fields, 0 = false, 1 = true.
# Comments: # This file contains sample configurations for the "aastra.cfg" # file. The settings included here are examples and/or # recommendations only. You should change/comment the values to suit # your requirements.
# The Vertical 480i, 9133i and 9112i IP phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "[mac].cfg" file. These two # configuration files can be used to configure all of the settings # of the Vertical 480i, 9133i and 9112i IP phones with the exception # of assigning a static IP address to a phone and line settings, # which can only be set in the “<mac>.cfg” file.
# The "aastra.cfg" file configures the settings server wide, # while the "[mac].cfg" file configures only the phone with # the MAC address for which the file is named (for example, # "00085d0304f4.cfg"). The settings in the "aastra.cfg" file # will be overridden by settings which also appear in the # "<mac>.cfg" file.
# NOTES FROM VERTICAL # Comments have been added to several of the settings below # pertaining how they interact and are configured with TeleVantage. # Some settings have been preconfigured for optimization with # TeleVantage.
SIP 480i IP Phone Admin Guide 43
#----------------------------------------------------------------------
# DHCP Setting # ============
dhcp: 1 # DHCP enabled.
# DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled.
# Notes: If DHCP is disabled, the following network settings will # have to be configured manually either through the configuration # files, the Options List in the phone, or the Web Client: IP # Address (of the phone), Subnet Mask, Gateway, DNS, and TFTP # Server.
#----------------------------------------------------------------------
# Network Settings # ================
# Notes: If DHCP is enabled, you do not need to set these network # settings.
#ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg” file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: #tftp server:
#----------------------------------------------------------------------
# Additional Network Settings: # ===========================
sip registration period: 3600 # Eg. every 3600 seconds, a re-register # request is sent to the SIP server.
sip rtp port: 3000 # Eg. RTP packets are sent to port
3000.
sip silence suppression: 2 # "0" = off, "1" = on, "2" = default
44 SIP 480i IP Phone Admin Guide
#----------------------------------------------------------------------
# SIP Registrar and Proxy Server Settings # =======================================
sip proxy ip: # IP of proxy server. # This should match the IP Address or FQDN # of the TeleVantage SIP Span
sip proxy port: 5060 # 5060 is set by default. If FQDN is used, # set the sip proxy port to 0 (zero).
sip registrar ip: # IP of registrar. # This should match the IP Address or FQDN # of the TeleVantage SIP Span
sip registrar port: 5060 # 5060 is set by default. If FQDN is used, # set the sip proxy port to 0 (zero).
sip digit timeout: 3 # dialing behavior (in seconds) # 3 seconds is the default #----------------------------------------------------------------------
# Time Server Settings # ====================
time server disabled: 0 # Time server disabled. time server1: 192.43.244.18 # Enable time server and enter at # least one time server IP address. # Currently set to time.nist.gov
#time server2: #time server3:
# Time Server Disabled: # 0 = false, means the time server is not disabled. # 1 = true, means the time server is disabled.
# Notes: If the time server is enabled you will need to enter the # IP address of at least one time server. If the time server is # disabled, the time can be set manually in the phone's Options # List under option "2. Time and Date".
#----------------------------------------------------------------------
# Line Settings # =============
# Lines should be set in the <mac>.cfg file since these settings # are unique to each phone. See the sample “<mac>.cfg” file for # for more information.
SIP 480i IP Phone Admin Guide 45
#----------------------------------------------------------------------
# Softkey Settings (Vertical 480i) # ================================
# Softkeys can be set either server wide through the “aastra.cfg” # file or unique to each phone through the “<mac>.cfg” file.
# Notes: Currently, there are a maximum of 20 user definable # softkeys that can be configured on the 480i phone. These can be # set up through either of the 2 configuration files, depending on # whether this is to be server wide ("aastra.cfg") or phone specific # ("<mac>.cfg"). Each softkey needs to be numbered from 1 - 20, for # example "softkey12 type: speeddial". Softkeys can be set up as # speeddials and have a type, label, value and state associated with # them.
# There are usually 4-6 available softkey positions per menu from # top left to bottom right, depending upon which state the softkeys # are defined for. Softkeys are positioned based on their number. # The softkey with the lowest number will always appear in the first # position. For example, if softkeys 8, 3, 12 and 7 are defined for # a state, softkey3 will have the first available position in the # top left, followed by softkey7, softkey8 and softkey12. This does # not control the positioning of automatically added state specific # softkeys.
# SOFTKEY STATES: User-defined softkeys are configurable for 4 # different phone states that determine where the # softkeys will be displayed:
# "idle" = when the phone isn't being used # "connected" = when the phone is connected to a # remote party (could be on hold) # "outgoing" = when the user is dialing a number # "incoming" = when the phone is ringing
# A softkey can be defined to appear in more than # one state by listing the states (do not use commas # to separate list items). For example:
# softkey1 states: idle connected # softkey1 type: speeddial # softkey1 label: "Sales Group" # softkey1 value: 301
46 SIP 480i IP Phone Admin Guide
# Notes: If the softkey state information is not defined # for a softkey, the phone will assume the softkey is to be # positioned in the Idle State menu. Some softkeys are # automatically added for certain states. These # automatically added state specific softkeys are:
# "Pickup" and "Drop" in the connected state # "Dial" in the outgoing state # "Pickup" in the incoming state # "More" in any state when there are more softkeys # defined than are available in the one # screen, the excess softkeys will overflow # into an additional menu under the more # softkey.
# SOFTKEY TYPES: Softkeys are defined in the following softkey type # categories:
# "speeddial" = define softkeys as speeddials such # as system feature codes, extensions, # phone numbers, etc. # "flash" = define a Flash softkey. The phone # automatically populates the name and # value parameters for the Flash # softkey. This softkey can only be # defined in the Connected state and # function when the phone is connected # to a call. # "dnd" = define a DND softkey. The phone # automatically populates the name and # value parameters for the DND softkey. # This softkey is an on/off toggle to # set the phone rather than the # extension on DND. This softkey can be # defined in the Idle or Connected # state. # "empty" = define a softkey as empty to create # a blank softkey on the screen for the # purpose of positioning of other # softkeys.
# SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum # number of characters for this value is 10 for # speeddials and 9 for lines.
# SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from # 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'E' for On-hook can be set for the value.
SIP 480i IP Phone Admin Guide 47
#----------------------------------------------------------------------
# Example Softkey Speed Dials # ===========================
# VERTICAL NOTE: # Softkeys have been preconfigured with options # that will work specifically with TeleVantage
# Idle State Softkeys: # --------------------
softkey1 type: speeddial softkey1 label: "VoiceMail" softkey1 value: voicemail
softkey2 type: speeddial softkey2 label: "DialByName" softkey2 value: *93
softkey3 type: speeddial softkey3 label: "ReturnCall" softkey3 value: *69
softkey4 type: speeddial softkey4 label: "Login/Cnfg" softkey4 value: "##"
softkey5 type: speeddial softkey5 label: "UnPark" softkey5 value: *92
softkey6 type: speeddial softkey6 label: "HeldCalls" softkey6 value: *95
softkey7 type: speeddial softkey7 label: "NoCallWait" softkey7 value: *70
softkey8 type: speeddial softkey8 label: "StationID" softkey8 value: *0
softkey9 type: speeddial softkey9 label: "AnsrPhone" softkey9 value: *91
softkey10 type: speeddial softkey10 label: "AnsrWrkgrps" softkey10 value: *99
48 SIP 480i IP Phone Admin Guide
# Connected State Softkeys: # -------------------------
softkey11 type: flash softkey11 label: "Flash" softkey11 value: flash
#----------------------------------------------------------------------
# Programmable Key Settings (Vertical 9133i and 9112i) # ====================================================
# Programmable keys can be set either server wide or unique to each # phone.
# Notes: The maximum number of programmable keys that can be # configured are 2 on the 9112i IP phone and 7 on the 9133i IP # phone. On the Vertical 9133i IP phone and the 9112i IP phone, one # of these programmable keys is predefined as a flash key.
# Programmable keys can be set up through either of the 2 # configuration files, depending on whether this is to be server # wide (“aastra.cfg”) or phone specific (“[mac].cfg”). The most # recently updated file will be used on the IP phones, when they # are restarted. Each programmable key needs to be numbered, # from 1 – 2 for the 9112i and from 1 – 7 for the 9133i. # For example: “prgkey2 type: speeddial”
# PRGKEY TYPE: Programmable keys are defined in the following # programmable key type categories: # "speeddial" = define programmable key as speeddials # such as system feature codes, # extensions, phone numbers, etc. # "flash" = define a programmable key as a Flash # key. The phone automatically populates # the name and value parameters for the # Flash key. # "dnd" = define a programmable key as a DND key. # The phone automatically populates the # name and value parameters for the DND # key.
# PRGKEY NAME: Alpha numeric name for the programmable key. The # maximum number of characters for this value is 10.
# PRGKEY VALUE: Any DTMFs (from # 0 - 9, *, “#”) or a comma (,) for # 500ms pause and 'E' for On-hook can be set for the # value.
prgkey1 type: flash prgkey1 label: "Flash" prgkey1 value: flash
SIP 480i IP Phone Admin Guide 49
#----------------------------------------------------------------------
# SIP Codec Settings # ==================
sip use basic codecs:1
# sip customized codec: payload=0;ptime=20;silsupp=on, # payload=8;ptime=20;silsupp=on, # payload=18;ptime=20;silsupp=on
# sip use basic codecs # Using this parameter, phone will only use # pcma, pcmu and G729 # 1 = true, use only pcmu, pcma, g729 # 0 = false, use all supported codecs
# sip customized codec # This parameter can be used to select one # or more codecs as described above
# Currently disabled. Setup to only send TeleVantage supported codecs # - g711 mulaw (pcmu) # - g711 alaw (pcma) # - g729ab # - silence suppression on # - packet size 20
#----------------------------------------------------------------------
############################################### # Do not edit the following parameters # ###############################################
# SIP MWI support # ===============
sip explicit mwi subscription: 0
# This enables the Aastra phone to send a SUBSCRIBE for MWI. # TeleVantage requires this set to 0 for MWI. # Known as explicit SUBSCRIBE. # 1 = true, explicit mwi enabled # 0 = false, explicit mwi disabled
enable tagging: 0 resync period: 0 tos rtp: 46
sip dial plan terminator: 1 sip dial plan: "X+."
50 SIP 480i IP Phone Admin Guide
# The conference key is remapped as a speed dial that will # allow the user to set up a conference by doing the following: # - set up one or more calls # - press Conf (dials speed dial) # - server bridges calls into conference
map conf key to: "!,5"
# Allow the use of the intercom key; Three parameters needed # to be set. # range: # 1 phone side, allow intercom by dailing IP address; # 2 server side, allow intercom by dialing star code # and extention number; # default: 2 (for 480i)
sip intercom type: 2
# The star code that is prefixed to dialed number when using # server-side intercom support # Defaut: undefined
sip intercom prefix code: *15
# sip allow auto answer: # Enable/disable the auto answer feature # Range: 1 - Enable; 0 - disable # Defaut: 1
map redial key to: "*66"
#---------------------------------------------------------------------­# For more information on parameters that can be set in the # configuration files, please refer to your administration guide # for Vertical 480i, Vertical 9133i or Vertical 9112i IP phone. #----------------------------------------------------------------------
SIP 480i IP Phone Admin Guide 51
<mac>.cfg
# Vertical SIP Phone Sample Configuration File # ============================================
# Date: September 27, 2005 # File: Sample “<mac>.cfg” file # For Models: Vertical 480i, Vertical 9133i and Vertical 9112i
# Notes: # The general format used here is similar to configuration files # used by several UNIX-based programs. Any text following a number # sign (#) is considered to be a comment, unless the number sign is # contained within double-quotes ("#") where it is considered to be # a pound. For Boolean fields, 0 = false, 1 = true.
# Comments: # This file contains sample configurations for the “<mac>.cfg” # file. Please rename this file with the MAC address (with the # dashes removed) of the specific 480i, 9133i or 9112i device that # you want to configure, for example “00085d03059f.cfg”.
# Settings that have already appeared in “aastra.cfg” will be # overridden by those in this file.
# Parameters can be set in either the “<mac>.cfg” file or the # “aastra.cfg” file, with the exception of assigning a static # IP address to a phone which can only be set in the “<mac>.cfg” # file. For more details on sample settings see the sample # “aastra.cfg” file.
# NOTES FROM VERTICAL # Comments have been added to serveral of the settings in the sample # “aastra.cfg” file pertaining how they interact and are configured # with TeleVantage. Some settings have been preconfigured for # optimization with TeleVantage. Please refer to the sample # “aastra.cfg” file for details.
#----------------------------------------------------------------------
# DHCP Settings # ============
# For DHCP settings please refer to the sample “aastra.cfg” file.
52 SIP 480i IP Phone Admin Guide
#----------------------------------------------------------------------
# Network Settings # ================
# For Network settings please refer to the sample “aastra.cfg” # file.
#----------------------------------------------------------------------
# Line Settings # =============
# Lines should be set in the <mac>.cfg file since these settings # are unique to each phone.
# Notes: Setting parameters for line 1 configures the 1st line on # the 480i, 9133i and the one line on the 9112i. TeleVantage 7.0 # does not currently support the multiple lines on the 480i and # 9133i phones, so only line 1 need be configured.
# Explanation of Settings with Line 1 as Example # ==============================================
#sip line1 auth name: # SIP Registrar request authorization name. #sip line1 password: # SIP Registrar request password. #sip line1 user name: # This parameter value is used by the 9112i # in the From header field of the outgoing # SIP packet. It may be replaced by your # SIP proxy server. #sip line1 display name: # Name used for SIP messages. #sip line1 screen name: # User's name seen on the idle screen of the # user's phone.
#----------------------------------------------------------------------
# Softkey Settings (Vertical 480i) # ================================
# Softkeys can be set either server wide or unique to each phone. # For instructions on how to define softkeys keys, please refer # to the sample “aastra.cfg” file.
SIP 480i IP Phone Admin Guide 53
# Example Softkey Speed Dials # ---------------------------
# For the default softkey speed dials, please refer to the sample # “aastra.cfg” file.
# Example User Specific Softkeys # ------------------------------
# Note: On Vertical 480i IP phones, softkeys 1 – 11 are predefined # with TeleVantage system functions. Please refer to the sample # “aastra.cfg” file for details.
# softkey12 type: speeddial # softkey12 label: "Home" # softkey12 value: "9,16045551234" # softkey12 states: idle
# softkey13 states: empty # softkey13 states: idle
# softkey14 type: speeddial # softkey14 label: "Sales Dept" # softkey14 value: "301" # softkey14 states: idle
#----------------------------------------------------------------------
# Programmable Key Settings (Vertical 9133i and 9112i) # ====================================================
# Programmable keys can be set either server wide or unique to each # phone. For instructions on how to define programmable keys, please # refer to the sample “aastra.cfg” file.
# Example Program Key Speed Dials # -------------------------------
# For the default program key speed dials, please refer to the # sample “aastra.cfg” file.
54 SIP 480i IP Phone Admin Guide
# Example User Specific Program Keys # ----------------------------------
# Note: On Vertical 9133i and 9112i IP phones, program key 1 is # predefined as a Flash key. Please refer to the sample # “aastra.cfg” file for details.
# prgkey2 type: speeddial # prgkey2 label: "Home" # prgkey2 value: "9,16045551234"
#----------------------------------------------------------------------
# For more information on parameters that can be set in the # configuration files, please refer to your administration guide # for Vertical 480i, Vertical 9133i or Vertical 9112i IP phone.
#----------------------------------------------------------------------
SIP 480i IP Phone Admin Guide 55
Appendix B: TFTP Server Set-up
There are a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from. Installing PumpKIN is straightforward. To configure the directory from where you would be serving the files, click on the Options button on PumpKIN’s main window as shown in the following figure.
It is important to select the “Give all files” radio button under the “Read Request Behavior” category. This makes the files to be served without any manual intervention when requested.
If you want to prevent users from writing files to the directory select the “Deny all requests” in the “Write Request Behavior” category. Click the OK button after you have entered all the required information. All the firmware files should be in the file system root directory. Currently we do not support downloads from files present in sub­directories. Consult PumpKIN’s documentation if you need more information on how to set-up the TFTP server.
56 SIP 480i IP Phone Admin Guide
Appendix C: Time Zone Names and Corresponding Codes
Time Zone Name Time Zone Code Location
AD-Andorra CET Europe AG-Antigua AST America AI-Anguilla AST America AL-Tirane CET Europe AN-Curacao AST America AR-Buenos Aires ART America AS-Pago Pago BST Pacific AT-Vienna CET Europe AU-Lord Howe LHS Australia AU-Tasmania EST Australia AU-Melbourne EST Australia AU-Sydney EST Australia AU-Broken Hill CST Australia AU-Brisbane EST Australia AU-Lindeman EST Australia AU-Adelaide CST Australia AU-Darwin CST Australia AU-Perth WST Australia AW-Aruba AST America BA-Sarajevo EET Europe BB-Barbados AST America BE-Brussels CET Europe BG-Sofia EET Europe BM-Bermuda AST Atlantic BO-La Paz BOT America BR-Noronha FNT America BR-Belem BRT America BR-Fortaleza BRT America BR-Recife BRT America BR-Araguaina BRS America BR-Maceio BRT America BR-Sao Paulo BRS America
BR-Cuiaba AMS America
SIP 480i IP Phone Admin Guide 57
Time Zone Name Time Zone Code Location
BR-Porto Velho AMT America BR-Boa Vista AMT America
BR-Manaus AMT America BR-Eirunepe ACT America BR-Rio Branco ACT America BS-Nassau EST America BY-Minsk EET Europe BZ-Belize CST America CA-Newfoundland NST America CA-Atlantic AST America CA-Eastern EST America CA-Saskatchewan EST America CA-Central CST America CA-Mountain MST America CA-Pacific PST America CA-Yukon PST America CH-Zurich CET Europe CK-Rarotonga CKS Pacific CL-Santiago CLS America CL-Easter EAS America CN-Beijing CST Asia CO-Bogota COS America CR-Costa Rica CST America CU-Havana CST America CY-Nicosia EES Asia CZ-Prague CET Europe DE-Berlin CET Europe DK-Copenhagen CET Europe DM-Dominica AST America DO-Santo Domingo AST America EE-Tallinn EET Europe ES-Madrid CET Europe ES-Canary WET Atlantic FI-Helsinki EET Europe FJ-Fiji NZT Pacific FK-Stanley FKS Atlantic
58 SIP 480i IP Phone Admin Guide
Time Zone Name Time Zone Code Location
FO-Faeroe WET Atlantic FR-Paris CET Europe
GB-London GMT Europe GB-Belfast GMT Europe GD-Grenada AST America GF-Cayenne GFT America GI-Gibraltar CET Europe GP-Guadeloupe AST America GR-Athens EET Europe GS-South Georgia GST Atlantic GT-Guatemala CST America GU-Guam CST Pacific GY-Guyana GYT America HK-Hong Kong HKS Asia HN-Tegucigalpa CST America HR-Zagreb CET Europe HT-Port-au-Prince EST America HU-Budapest CET Europe IE-Dublin GMT Europe IS-Reykjavik GMT Europe IT-Rome CET Europe JM-Jamaica EST America JP-Tokyo JST Asia KY-Cayman EST America LC-St Lucia AST America LI-Vaduz CET Europe LT-Vilnius EET Europe LU-Luxembourg CET Europe LV-Riga EET Europe MC-Monaco CET Europe MD-Chisinau EET Europe MK-Skopje CET Europe MQ-Martinique AST America MS-Montserrat AST America MT-Malta CET Europe MX-Mexico City CST America
SIP 480i IP Phone Admin Guide 59
Time Zone Name Time Zone Code Location
MX-Cancun CST America MX-Merida CST America
MX-Monterrey CST America MX-Mazatlan MST America MX-Chihuahua MST America MX-Hermosillo MST America MX-Tijuana PST America NI-Managua CST America NL-Amsterdam CET Europe NO-Oslo CET Europe NR-Nauru NRT Pacific NU-Niue NUT Pacific NZ-Auckland NZS Pacific NZ-Chatham CHA Pacific PA-Panama EST America PE-Lima PES America PL-Warsaw CET Europe PR-Puerto Rico AST America PT-Lisbon WET Europe PT-Madeira WET Atlantic PT-Azores AZO Atlantic PY-Asuncion PYS America RO-Bucharest EET Europe RU-Kaliningrad EET Europe RU-Moscow MSK Europe RU-Samara SAM Europe RU-Yekaterinburg YEK Asia RU-Omsk OMS Asia RU-Novosibirsk NOV Asia RU-Krasnoyarsk KRA Asia RU-Irkutsk IRK Asia RU-Yakutsk YAK Asia RU-Vladivostok VLA Asia RU-Sakhalin SAK Asia RU-Magadan MAG Asia RU-Kamchatka PET Asia
60 SIP 480i IP Phone Admin Guide
Time Zone Name Time Zone Code Location
RU-Anadyr ANA Asia SA-Saudi Arabia AST Asia SE-Stockholm CET Europe SG-Singapore SGT Asia SI-Ljubljana CET Europe SK-Bratislava CET Europe SM-San Marino CET Europe SR-Paramaribo SRT America SV-El Salvador CST America TR-Istanbul EET Europe TT-Port of Spain AST America TW-Taipei CST Asia UA-Kiev EET Europe US-Eastern EST America US-Central CST America US-Mountain MST America US-Pacific PST America US-Alaska AKS America US-Aleutian HAS America US-Hawaii HST America UY-Montevideo UYS America VA-Vatican CET Europe YU-Belgrade CET Europe
SIP 480i IP Phone Admin Guide 61

Limited Warranty

Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

Exclusions

Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
62 SIP 480i IP Phone Admin Guide

Warranty Repair Services

Should the set fail during the warranty period;
In North America, please call: 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.

After Warranty Service

Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions; In North America, contact our service information number: 1-800-574-1611. Outside North America, contact your sales representative.
NOTE: Repairs to this product may be
made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.
SIP 480i IP Phone Admin Guide 63
Configuration File Index
admin password, 14 alternate tftp server, 13 audio mode, 10 date, 20 default gateway, 12 dhcp, 11 dns1, 12 dns2, 12 domain name, 14 dst end day, 24 dst end hour, 24 dst end month, 23 dst end relative date, 23 dst end week, 24 dst minutes, 21 dst start day, 22 dst start hour, 23 dst start month, 22 dst start relative date, 21 dst start week, 22 firmware file name, 15 headset mic volume, 10 ip, 11 language, 11 live dialpad, 10, 31, 37 map conf key to, 37 map redial key to, 37 priority non-ip, 17 reset on config change, 15 resync period, 15 ringback timeout, 31 service provider, 25 sip allow auto answer, 32 sip customized codecs, 30 sip dial plan terminator, 31 sip digit timeout, 26 sip dtmf method, 31 sip explicit mwi subscription, 29 sip intercom prefix code, 32 sip intercom type, 32
sip lineN auth name, 27 sip lineN display name, 28 sip lineN mode, 27 sip lineN password, 27 sip lineN screen name, 28 sip lineN user name, 28 sip nortel nat support, 28 sip nortel nat timer, 29 sip outbound proxy, 25 sip proxy ip, 25 sip proxy port, 26 sip registrar ip, 26 sip registrar port, 26 sip registration period, 26 sip rtp port, 14 sip session timer, 27 sip use basic cocodecs, 29 softkeyN label, 35 softkeyN states, 36 softkeyN type, 35 softkeyN value, 36 subnet mask, 12 tagging enabled, 17 tftp server, 13 time format, 19 time server disabled, 18 time server1, 18 time server2, 19 time server3, 19 time zone code, 20 time zone minutes, 21 time zone name, 20 tos priority map, 17 tos rtcp, 16 tos rtp, 16 tos sip, 17 use alternate tftp, 13 use secondary dial tone, 31 user password, 14 VLAN id, 18
64 SIP 480i IP Phone Admin Guide
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