Vertical Communications EP100 User Manual
CONVERSip EP100 Digital Endpoint
User Guide
CONVERSip EP100 Digital Endpoint
User Guide
This manual supports models EP100-12 and EP100-24.
Copyright © 2004 Comdial Corporation
All rights reserved. Unauthorized use of this
document is prohibited.
Comdial Corporation
106 Cattlemen Road, Sarasota, FL 34232
(941) 554-5000 or (800) 266-3425
-Notice-
Comdial reserves the right to make any
changes and improvements in the product
described in this document at any time and
without prior notice.
CONVERSip, EP100 Digital Endpoint, EP100-12, and EP100-24 are
trademarks of Comdial Corporation. All other product names are
trademarks of their respective owners.
September, 2004
GCA70-410 Sept ‘04
ii
CONVERSip EP100 User
TABLE OF CONTENTS
INTRODUCTION ................................................................ XI
Audience Description ............................................................. xi
Related Publications ............................................................... xi
Conventions Used in this Manual ........................................... xi
1. OVERVIEW.......................................................................15
1.1 Understanding the Basic Functions ..................................17
1.1.1 Your EP100’s Buttons...............................................18
1.1.2 EP100 Display Lights ...............................................20
1.2 Positioning Your EP100....................................................22
1.3 Setting Display Contrast...................................................23
1.4 Setting a Personal Ringing Tone.......................................24
1.5 Setting Volume Levels......................................................24
1.6 Answering and Making Calls ...........................................25
1.7 Speakerphone Usage Guidelines ......................................26
2. ANSWERING CALLS .....................................................29
2.1 Answering Outside Calls ..................................................29
2.2 Answering Intercom Calls ................................................30
2.3 Night-Transferred Calls - Line Access From Any
Station ..............................................................................31
2.4 Holding Calls ....................................................................31
2.5 Call Pickup........................................................................33
2.5.1 Group Call Pickup ....................................................33
2.5.2 Directed Call Pickup.................................................33
Sept ‘04 Comdial iii
Contents
2.5.3 Pickup For Monitored Stations .................................34
2.6 Receiving Subdued Off-Hook Voice Announcements
(SOHVA)..........................................................................35
2.6.1 Voice Announce Blocking ........................................36
2.7 Caller ID (Automatic Number Identification) ..................37
3. MAKING CALLS..............................................................39
3.1 Making Outside Calls .......................................................39
3.2 Making Intercom Calls .....................................................40
3.3 Automatic Dialing ............................................................41
3.4 Redialing...........................................................................42
3.4.1 Redial - Last-Dialed Number....................................42
3.4.2 Redial Programming (Storing Numbers) ..................42
3.5 Camping On - Busy Station, Automatic Callback............43
3.6 Advanced Camping On Options.......................................44
3.6.1 Camping On - Idle Station, Automatic Callback......44
3.6.2 Camping On - Busy Station, Wait For An Answer
(Call Waiting) ...........................................................45
3.7 Sending Subdued Off-Hook Voice Announcements
(SOHVA)..........................................................................46
4. ADVANCED CALL HANDLING ..................................49
4.1 Waiting For A Line (Queuing)..........................................49
4.2 Conferencing.....................................................................50
4.3 Call Forwarding ................................................................52
4.3.1 Forwarding a Call .....................................................52
4.3.2 Diverting All Incoming Calls To Another Station....53
iv Comdial Sept ‘04
CONVERSip EP100 User
4.4 Call Forward Outside System (CFOS) .............................54
4.5 Call Parking ......................................................................56
4.5.1 Parking a Call............................................................56
4.5.2 Handling Park Recalls ..............................................56
4.6 Call Transferring...............................................................58
4.6.1 Screened Call Transfers ............................................58
4.6.2 Unscreened Call Transfers........................................59
4.7 Other Call Transferring Options.......................................60
4.7.1 Hot Transfer..............................................................60
4.7.2 Quick Transfer ..........................................................61
5. NONVERBAL MESSAGING .........................................65
5.1 LCD Message Delivery ....................................................65
5.2 Message Waiting Light and Messaging............................67
5.3 Response Message Delivery.............................................68
6. PROGRAMMING ............................................................71
6.1 DSS Numbers ...................................................................71
6.2 Speed Dial Numbers.........................................................72
6.3 Feature Access Codes .......................................................74
6.4 LCD Feature Buttons........................................................76
6.5 Reminder Alert .................................................................78
6.6 Response Message Button ...............................................79
7. OTHER ADVANCED FEATURES ................................81
7.1 Background Music............................................................81
7.2 Line Groups ......................................................................82
Sept ‘04 Comdial v
Contents
7.3 Do Not Disturb Condition ................................................82
7.4 Automatic Redial..............................................................83
7.5 Tracker Paging System.....................................................85
7.6 Auxiliary Jack...................................................................87
7.7 Account Codes..................................................................89
7.8 Dial By Name ...................................................................90
7.9 Volume Control.................................................................91
7.9.1 Setting Current Volume Level ..................................91
7.9.2 Muting Your EP100 ..................................................92
7.10 Default Volume Control...................................................93
7.11 Programmed Button Display ...........................................93
7.11.1 Button Functions Display (Button
Query)....................................................................93
7.11.2 Status Of Busy Lines and Stations
(Busy DSS/BLF Button Inquiry)...........................94
7.12 Automatic Set Relocation ................................................94
7.13 Paging ..............................................................................95
APPENDIX A FEATURE ACCESS CODES .....................97
APPENDIX B DISPLAY ABBREVIATIONS ..................101
APPENDIX C FEATURE NETWORKING
SUPPORT ........................................................................107
APPENDIX D GLOSSARY................................................ 119
vi Comdial Sept ‘04
CONVERSip EP100 User
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Sept ‘04 Comdial vii
Introduction
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viii Comdial Sept ‘04
CONVERSip EP100 User
Revision History
Ver si on Ch an ge s Da te
01 Initial Release 9/01/04
Sept ‘04 Comdial ix
Introduction
This Page Intentionally Left Blank
x Comdial Sept ‘04
CONVERSip EP100 User
Introduction
This manual describes how to use the CONVERSip EP100 telephone,
models EP100-12 and EP-100-24.
This manual is intended to provide:
• basic knowledge of the functions and features of the EP100 LCD
user interface.
• step-by-step procedures for processing calls and controlling
individual extension settings.
Audience Description
This manual is intended for persons who use CONVERSip EP100 telephones on a day-to-day basis.
You should:
• read this manual in normal reading sequence before first using the
EP100 User Interface.
• refer to this manual as necessary while modifying your telephone
settings.
Related Publications
This manual refers you to related publications, when appropriate, for
additional information.
Conventions Used in this Manual
Many of the procedures require you to enter settings or to choose from a
list of variables. To signify when you are to act upon an item, parameter,
button, etc. we italicize the name of the item being acted upon. For
example, the following sentences instruct you to press a specific key on
your keyboard.
• Press Enter.
• Press Esc.
Sept ‘04 Comdial xi
Introduction
• Press Page Up or Page Down.
• Press and hold the Shift and Ctrl keys simultaneously.
In contrast, the following sentence instructs you to type in a required
response; notice the word “Enter” when used in this way is not italicized
because you are not pushing a specific key name.
• Enter the value you want to use for this feature.
Similarly, when you select a button or LCD menu option, we italicize the
name of the button/menu item because you are required to take the action
of choosing it, even though the item may not appear in italics on the endpoint or display.
• Use the arrow keys to highlight Programming and press Enter.
At other times in the manual, we discuss prompts that the system displays
to you. In these cases, we enclose the exact wording of the prompt in
quotation marks to signify that the system is, in essence, speaking to you.
• The system prompts, “Enter your password now.”
If the system is actually playing a recording aloud, we enclose the exact
wording of the prompt in quotation marks and italics to signify that the
system is in actually speaking to you.
• The system says, “You have no more new messages.”
Italics and quotes are also of course used in their normal contexts, that is,
for emphasis and to identify what words are spoken.
• This is called a hot transfer, that is, the system transfers the call
without ringing the extension.
There are times when this manual will instruct you to enter a number
from within a range of numbers. In this instance, we use the “~ “ character to indicate the range. For example, 05-01-1~3-001~100 tells you to
enter:
• 05
• 01
• a 1, 2, or 3,
• a three-digit number that falls in the 001 to 100 range.
xii Comdial Sept ‘04
CONVERSip EP100 User
1. OVERVIEW
Before you start using your CONVERSip EP100 digital endpoint,
take a quick look at its layout. The EP100 has three soft keys, 12 or
24 programmable buttons, seven fixed function buttons, volume up
and down buttons, an LCD, and a standard dial pad.
Figure 1-1 EP100-24
LCD
handset
soft keys (not
programmable)
24
programmable
buttons
speaker
VOLUME u p
VOLUME down
microphone opening
HOLD
Sept ‘04 Comdial 15
INTERCOM
(default location)
MESSAGE
SHIFT
TAP
TRANSFER/
CONFERENCE
SPEAKER
MUTE
Overview
The EP100-24 and EP100-12 models are identical except for the
number of programmable buttons available.
Figure 1-2 EP100-12
12
programmable
buttons
16 Comdial Sept ‘04
CONVERSip EP100 User
1.1 Understanding the Basic Functions
Your EP100 provides many versatile features for your use. These features are explained in terms of what they allow you to do.
Feature What it Does
Alphanumeric
Display (Liquid
Crystal Display—
LCD)
Auxiliary Jack • Your EP100 may be equipped with an
Message-Waiting
Light
Microphone Opening • Allows hands-free operation of
Speaker • Sounds distant party’s voice
• Displays time, day, date, and active call
information
• Keeps you apprised of the status of your
telephone
• Provides programming prompts
auxiliary jack that provides an interface for
a headset, a tape recorder, an external
ringer, or an external pager.
• Indicates that a message awaits pick up
speakerphone (speak clearly toward
microphone opening)
• Sounds ringing and call-in-progress tones
Sept ‘04 Comdial 17
Overview
1.1.1 YOUR EP100’S BUTTONS
Button What it Does
Soft Keys • Provide quick and easy access to system
features
• Provide straightforward button
programming without dialing codes (the
soft keys themselves, however, are not
programmable)
INTERCOM • Selects an intercom line, and allows you to
initiate many of the telephone’s features
• Your installer programs INTERCOM on a
programmable button. The default location
is the lower right-most programmable
button.
HOLD
MUTE • Keeps the person on the line from hearing
Direct Station
Select/Busy Lamp
Field (DSS/BLF)
Programmable
Buttons
• Places a line or intercom call on hold
• Stores pauses in number sequences during
programming
• If available, scrolls through LCD response
messages
• If multiple held calls feature is available,
scans or scrolls through calls placed on hold
(when hold light is flashing)
your conversation
• Allows reply to a Subdued Off-Hook Voice
Announcement (SOHVA).
Allows you to store numbers for automatic
dialing functions.
• Allows you to store telephone extension
numbers for Direct Station Selection (DSS)
• May be programmed as a feature button
• May be designated a line button by your
system installer
18 Comdial Sept ‘04
CONVERSip EP100 User
Button What it Does
SHIFT
SPEAKER • Turns your speaker on or off
TAP • Recalls dial tone or generates a hook flash
TRNS/CONF
(Transfer/
Conference)
VOLUME Up or
VOLUME Down
• Allows you to enter a second tier for storing
and/or automatically dialing speed dial
numbers. (That is, you can store two speed
dial numbers at every programmable button
location—one in the regular tier and one in
the second tier). You activate the shift
function by pressing this button and turning
the shift light on before storing or
automatically dialing a speed dial number
from the second tier.
• Disconnects a call when you are on a hands
free call
• Ends or cancels programming
• Retrieves held calls or last call placed on
hold
• Transfers calls
• Sets up conference calls
• Regulates the volume of the ringer, speaker,
handset, headset, background music, and
group listening mode
Sept ‘04 Comdial 19
Overview
1.1.2 EP100 DISPLAY LIGHTS
The lights (LEDs) on your EP100 indicate the status of lines, features,
and intercoms.
Busy Lamp Field
(BLF) Lights Condition
DSS/BLF
programmable button
Line Button • Steady green = this is your line, either on-
• Steady red = station is in use.
• Flashing red = station is receiving a call.
• Winking/Fluttering red = message-waiting
light set for you by station associated with
that DSS button.
hook (in a hands free mode) or off-hook,
when the line is active.
• Steady red = another station is using this
line.
• Flashing red = a call is coming in on this
line.
• Flashing orange = this line is answered when
you lift the handset.
• Winking green = your line is on hold.
• Winking red = the call has been placed on
hold by another station.
• Fluttering orange or green = your line has
recalled from hold.
• Fluttering red = the line put on hold by
another station has recalled
20 Comdial Sept ‘04
CONVERSip EP100 User
Busy Lamp Field
(BLF) Lights Condition
Fixed Feature or
Programmable
Feature Button
MUTE button • On steady = called party cannot hear your
INTERCOM button • Steady green or red = you are using your
HOLD button • Winking green = a line is on hold at your
MESSAGE button • Winking green = message awaits pick up.
SPEAKER button • On steady (with the telephone on hook and
• Steady red = the feature is on.
• Steady off = the feature is off.
Note: You can find the programmable buttons
that the installer designates feature buttons
through programming in the same location as
the DSS/BLF programmable buttons. Ensure
that these buttons are labeled correctly to
indicate their unique features.
conversation.
intercom.
• Fluttering red = an LCD message is set on
your telephone for others to receive when
calling.
• Flashing orange = someone is calling your
extension or a call is being transferred to
you.
station.
busy) = speakerphone mode
• On steady (with telephone on hook and idle)
= background music is turned on.
:
Sept ‘04 Comdial 21
Overview
1.2 Positioning Your EP100
When your new EP100 arrives, the system installer unpacks the
phone and connects the line cord to a system jack. The following sections describe a few initial adjustments that allow you to quickly
begin making and answering calls.
You should adjust the position of the EP100 on your desk or table to
suit your individual needs and maximize the performance of the
sound activated features. When using your EP100, the microphone
and loudspeaker are farther from you than when you use a handset.
Some positioning tips to consider include:
• For the microphone to best detect your voice, speak within three
feet of it and face the speakerphone.
• Background noise may prevent the sound-activated switches
from operating properly. Avoid placing the EP100 where it will
detect sounds from keyboards, printers, paging systems,
typewriters, or other equipment.
• Place the telephone on a hard surface and away from table
edges. Do not place the telephone in corners or enclosures. Do
not let obstructions come between you and the microphone.
Your telephone has an adjustable pedestal to allow you to select the
most comfortable viewing angle. When you receive the telephone,
the pedestal is in its lowest position—flush against the pedestal.
To adjust the pedestal,
1. Grasp the rear of the pedestal
base firmly with one hand
and lift the rear portion of the
telephone upward with your
other hand.
Adjusting the Pedestal
22 Comdial Sept ‘04
CONVERSip EP100 User
2. Lift the telephone upward with one hand and raise the tele-
phone supporting arms upward with your other hand. (Notice
there are three sets of notches under the telephone corresponding to the three positions available.)
3. When the telephone is at the desired height, select the closest
pair of notches and insert the supporting arms in the notches.
Press down slightly on the telephone until you feel the supporting arms snap into place.
Also remember, as with any piece of electronic equipment, your telephone may be damaged by contact with liquids. Please try to place
the telephone in an area that is free from the danger of spills.
Note: For more tips and information on speakerphone use see
Section 1.7, Speakerphone Usage Guidelines.
1.3 Setting Display Contrast
You can darken or lighten the contrast of the display for best viewing.
To adjust the display contrast,
1. Select OPTIONS.
2. Select NEXT until the DISP
option appears.
3. Select DISP. Your display reads
CONTRAST LEVEL
4. Select LIGHT or DARK once
for each degree of change
desired.
5. Press SPEAKER to end.
Sept ‘04 Comdial 23
Select Display
Setting the Contrast Level
Overview
1.4 Setting a Personal Ringing Tone
You can choose one of many different ring tones for your telephone.
Often, when several telephones are located close together, each user
chooses a different personal ring tone.
To select one of the ring tones, proceed as follows:
1. Select OPTIONS.
2. Select NEXT until the RING
option appears.
3. Select RING.
4. Select UP or DOWN to choose
ring tone in display (a new tone
sounds each time you press the
button).
5. Press SPEAKER to end.
Selecting the Ring Tone
1.5 Setting Volume Levels
The volume control on your telephone is a multipurpose control you
can use to set the volume (loudness) of the ringer, the speaker, and the
handset.
To set the ringer loudness level, while your telephone is on-hook and
idle, press the VOLUME Up or VOLUME Down button once for
each change in loudness you desire. The ringer sounds once for each
change as an example of the current setting.
Note: If you set the ringer to the OFF position, your telephone sounds
a short ring burst once for each call you receive at your station.
To set the speaker and handset loudness levels,
1. Press INTERCOM button.
2. Press the VOLUME Up or VOLUME Down button once for
each change in speaker volume that you desire.
24 Comdial Sept ‘04
CONVERSip EP100 User
3. Lift handset.
4. Press the VOLUME Up or VOLUME Down button once for
each change in handset volume that you desire.
Note: When a call ends, the system resets the speaker and handset
volume of all future calls to the default setting. For instructions in
setting your EP100’s default volume settings, see Section 7.9, Volume
Control.
1.6 Answering and Making Calls
Your EP100 is now properly configured to answer and make calls to
both stations within your system (intercom calls) and outside lines.
Remember that when dialing an outside number, you must first select
a line to connect your system to the local exchange.
When you hear outside ringing (long bursts),
1. Press flashing line button.
2. Speak toward telephone or lift handset if privacy is desired.
When you hear intercom ringing (two short bursts),
1. Press INTERCOM.
2. Speak toward telephone or lift handset if privacy is desired.
To dial an outside number manually,
1. Press INTERCOM.
2. Dial 9 or press other line button to select line (see Section 7.2,
Line Groups for more information on selecting an outside
line).
3. Listen for dial tone.
4. Dial number.
5. Lift handset if privacy is desired.
To dial an intercom number manually,
1. Press INTERCOM.
Sept ‘04 Comdial 25
Overview
2. Dial extension number (called telephone rings or tone is
heard).
3. Speak toward telephone or lift handset if privacy is desired.
1.7 Speakerphone Usage Guidelines
When using your EP100, the microphone and loudspeaker are farther
away from you than when you use a handset. Both the signal from
the loudspeaker and the signal to the microphone must be strengthened.
When microphones and loudspeakers are close together (such as in a
speakerphone), additional amplification typically generates a ringing
sound (public address systems do this if the volume is too high or the
microphone is too close to a loudspeaker).
• Both parties can not talk at the same time. You must wait for
silence out of your loudspeaker before talking. You must stop
talking to hear the other party.
• Background noise may prevent the sound-activated switches
from operating properly. Avoid placing the EP100 where it will
detect sounds from keyboards, printers, paging systems,
typewriters, and other equipment.
• Speak slightly louder than normal and with a clear, authoritative
voice. For the microphone to best detect your voice, speak
within three feet of it and face the telephone.
• Raising the volume of the loudspeaker makes it easier for the
sound-activated switches in your telephone to select the distant
party’s voice. Lowering the volume of the loudspeaker makes it
easier for the switches to select your voice.
• Since the system takes several seconds to provide the best
switching, constant sound patterns—such as elongating your
words and playing externally-supplied music—may prevent the
sound-activated switches from operating properly.
26 Comdial Sept ‘04
CONVERSip EP100 User
• Place the telephone on a hard surface and away from table
edges. Do not place the telephone in corners or enclosures. Do
not let obstructions come between you and the microphone.
Rooms with hard, flat surfaces that reflect sound may affect the
sound-activated switches.
• If you are using a handset and the other party is using a
speakerphone, avoid breathing heavily into your microphone.
Avoid other sounds that may affect the distant telephone’s
sound-activated switches.
• In some situations, such as when either you or the distant party
are in a noisy environment, you may have to lift your handset to
ensure a clear conversation.
• When both you and the distant party use speakerphones, the
sound-activated switches can occasionally detect both voices
simultaneously, thus blocking out both voices.
Sept ‘04 Comdial 27
Overview
28 Comdial Sept ‘04
CONVERSip EP100 User
L
2. ANSWERING CALLS
2.1 Answering Outside Calls
When an outside call rings at your station, the LCD screen displays
the system line number of the incoming call (e.g., L123) and any
caller ID information that your station is programmed to receive. In
addition to simply lifting the handset, your other options for
answering the call are displayed above the soft keys.
When you hear outside ringing (two long bursts) and observe an
orange
flashing light,
1. For speakerphone, press flashing
line button or select ANS and
speak toward telephone.
2. For privacy, LIFT handset.
3. Select DND if you do not wish to
answer the call at this time.
When you hear outside ringing (two
long bursts) and observe a red
light,
flashing
123 J Doe
DND
Outside Call on Line 123
ANS
1. Press flashing line button or select ANS.
2. Speak toward telephone or lift handset if privacy is desired.
3. Select DND if you do not wish to answer the call at this time.
Note: For more information on setting DND at your station, see
Section 7.3, Do Not Disturb Condition.
Sept ‘04 Comdial 29
Answering Calls
2.2 Answering Intercom Calls
Your station receives intercom calls in one of two ways depending
upon system programming. In a voice-first setting, a short tone is followed by the caller’s voice heard on the speaker. With a tone-first
setting, the telephone rings in a distinctive pattern and the user of the
receiving station must take action to answer.
As with an outside call, your LCD screen displays the extension
number of the incoming call (e.g., Ext 321) and any caller ID information that your station is programmed to receive.
When you hear an intercom tone followed by a caller’s voice, speak
toward the telephone to answer, or lift handset if privacy is desired.
When you hear intercom ringing (two short bursts),
1. Press INTERCOM or select ANS.
2. Speak toward telephone or lift
handset if privacy is desired.
3. Select DND if you do not wish to
answer the call at this time.
J Doe Ext 321
DND
ANS
Intercom Call from J Doe
Note: For more information on setting DND at your station, see
Section 7.3, Do Not Disturb Condition.
30 Comdial Sept ‘04
CONVERSip EP100 User
2.3 Night-Transferred Calls - Line Access From Any Station
The system attendant can transfer incoming calls to a particular
station or stations for off-hour ringing.
If your telephone rings,
1. Press line button with flashing light.
2. Lift handset to talk.
When you hear loud ringing anywhere in the system,
1. Lift handset.
2. Press INTERCOM.
3. Choose ringing zone:
• Dial 65 through 68 to select ringing zone (1-4).
• Dial 69 to answer for any zone.
2.4 Holding Calls
You can place a call on hold and retrieve it later. With a regular hold,
you can pick up the held call at your telephone or another user can
pick the call up at a telephone sharing the held call line appearance.
To place a call on hold, press HOLD (station button) or select HOLD
(soft key). The light above your HOLD button begins to blink.
To retrieve a held call,
1. Press line button of the held call (with winking green light), or
press TAP.
2. Speak toward telephone or lift handset if privacy is desired.
With an exclusive hold condition, you must pick up the held call at
your telephone; no other telephone has access to the call.
To place a call on exclusive hold, press HOLD twice.
Sept ‘04 Comdial 31
Answering Calls
R
To retrieve exclusive hold,
1. Press line button of held call (with winking green light), or
press TAP.
2. Speak toward telephone or lift handset if privacy is desired.
After a call has been on hold for the period of time (set by the installer
of your system), the system causes four quick hold recall tone bursts
to sound at your telephone, the flash rate of the line button becomes
faster and the light becomes orange. If the call is on exclusive hold, it
will revert to manual hold after the hold recall period.
If a held line is recalling, choose one of
the following.
ecall L123
1. Select HOLD to place the call on
HOLD ANS
hold at your station and restart
hold timer.
2. Lift handset, press line button
(with flashing orange light) or
A Recalling Held Line
select ANS to retrieve the call.
The installer can add a directed station hold feature to your telephone.
With this feature, you can place a call on hold at another station. You
can also pick up the held call that has been waiting the longest length
of time at another telephone.
To place a call on directed station hold,
1. Answer call.
2. Press INTERCOM or TRNS/CNF if intercom call.
3. Dial *90.
4. Dial extension number of station to receive held call.
5. Hang up.
To retrieve a held call at another station,
1. Press INTERCOM.
2. Dial #90.
32 Comdial Sept ‘04
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