Vertical Communications 8024S User Manual
DSU II Digital Expandable Systems
LCD Speakerphone
Station User’s Guide
This publication supports both Impact
and Impact SCS LCD Speakerphones
GCA70–281.07 07/00
Printed in U.S.A.
This user’s guide is for to the following system :
DSU II Digital Expandable Systems
This user’s guide applies to the following telephone models:
Impact 8012S-** Rev. A and later.
•
Impact 8024S-** Rev. A and later.
•
Impact SCS 8324S-** Rev. A and later.
•
Impact SCS 8312S-** Rev. A and later.
•
Impact SCS 8324F-** Rev. A and later.
•
Contact your Comdial dealer for updates of this as well as other
Comdial publications.
GCA70-281 Contents
About This Book
This user’s guide serves as both an introduction for new speakerphone users and a
reference for experienced users.
Introduction
Thefirstchapterofthemanualdescribestheinitialsetupandadjustments necessary
to begin using your speakerphone.
1 Getting Started
The following chapters describe the basic and advanced features of the DSU II
Digital Expandable Systems.
2 Answering Calls
3 Making Calls
4 Advanced Call Handling
5 Nonverbal Messaging
6 Programming
7 Other Features
Followingthe advancedfeature descriptionsare tworeference tables, aglossary that
defines many general phrases and abbreviations which may not be familiar to users
are, and tips on speakerphone use for the new user described in Appendix D.
Appendix A Quick Reference Guide
Appendix B Display Abbreviations
Appendix C Glossary
Appendix D Speakerphone Characteristics
Finally, at the end of this publication, an index provides a detailed reference to
the feature locations.
Index
LCD Speakerphone Station User’s Guide i
Contents GCA70-281
NOTE: Throughout this book, all references to fixed buttons (keypad,
DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for
example, “PRESS INTERCOM .”
All references to interactive buttons (which are used to make selections on
the speakerphone display) are printed in upper case, bold italic type; for
example, “SELECT
OPTIONS
.”
Also, to eliminate confusion, the text of this guide instructs users to
“PRESS” fixed buttons of the telephone and “SELECT” interactive buttons
as in the examples above. Instructions to “DIAL” refer to numbers or
symbols on the keypad.
ii LCD Speakerphone Station User’s Guide
GCA70-281 Contents
Contents
1 Getting Started ..................1
Setting Up Your Speakerphone...........1
Understanding the Basic Functions ........6
Your Speakerphone’s Buttons ...........8
Your Speakerphone’s Display Lights .......10
2 Answering Calls .................13
Answering Outside Calls .............13
Answering Intercom Calls ............14
Night-Transferred Calls - Line Answer
From Any Station .................14
Caller ID (Automatic Number Identification) . . 15
Holding Calls ...................16
Call Pickup ....................18
Receiving Subdued Off-Hook
Voice Announcements (SOHVA) .........20
3 Making Calls ...................23
Making Outside Calls ...............23
Making Intercom Calls ..............24
Automatic Dialing.................25
Redialing .....................26
Sending Subdued Off-Hook
Voice Announcements (SOHVA) .........27
Camping On Options ...............28
LCD Speakerphone Station User’s Guide iii
Contents GCA70-281
4 Advanced Call Handling ............31
Waiting for a Line (Queuing) ...........31
Call Transferring .................32
Conferencing ...................34
Call Parking ....................36
Call Forwarding ..................38
5 Nonverbal Messaging ..............41
Station-To-Station Message Delivery .......41
Message Waiting Light and Messaging ......42
LCD Message Delivery ..............44
Assist Button Message Delivery .........44
6 Programming ..................45
DSS Numbers ...................45
Autodial and Speed Dial Numbers ........46
Feature Access Codes ...............48
Feature Buttons ..................50
Special Purpose Feature Buttons .........52
Assist Button ...................54
iv LCD Speakerphone Station User’s Guide
GCA70-281 Contents
7 Other Features ..................55
Line Groups ....................55
Volume Control ..................56
Default Volume Control..............58
Background Music ................59
Tracker Paging System ..............60
Auxiliary Jack...................62
Dial by Name ...................64
Programmed Button Display ...........65
Automatic Set Relocation .............66
Account Codes ..................67
Paging .......................68
Do Not Disturb Condition.............69
Data Interface Unit ................70
IMIST Module ..................71
DSS/BLF Console Operation ...........72
A Feature Access Codes .............75
B Display Abbreviations .............79
C Glossary .....................83
D Speakerphone Characteristics .........91
LCD Speakerphone Station User’s Guide v
Contents GCA70-258
Notes
vi LCD Speakerphone Station User’s Guide
GCA70-281 Getting Started
Getting Started
1
Welcome
Congratulations and thank you for using a Comdial telephone! Your digital
speakerphone is supported by a communication system with hundreds of built-in,
standard features. This manual serves as a helpful guide for using these various
functions.
Thesections in this introductory chapterhelp you initially set up yourspeakerphone
and become familiar with the controls and indicators. The remaining sections are
titled as follows:
•
Setting Up Your Speakerphone
•
Understanding the Basic Functions
•
Your Speakerphone’s Buttons
•
Your Speakerphone’s Display Lights
Setting Up Your Speakerphone
When your new speakerphone arrives, the
system installer unpacks your speakerphone
and connects the line to a system jack. The
following sections describe a few initial
adjustments that allow you to quickly begin
making and answering calls with some of the
most basic features.
An Impact 8024 LCD Speakerphone
LCD Speakerphone Station User’s Guide 1
Getting Started GCA70-281
Positioning YourSpeakerphone
You should adjustthe position of the speakerphoneon your desk or tableto suit your
individual needs and maximize the performance of the sound activated features.
When using your speakerphone, the microphone and loudspeaker are farther from
you than when you use a handset. Some positioning tips to consider include:
Forthe microphoneto bestdetect your voice,speak withinthree feet ofit and
·
face the speakerphone.
Backgroundnoise may preventthe sound-activated switches fromoperating
·
properly. Avoid placing the speakerphone where it will detect sounds from
typewriters, keyboards, printers, paging systems, and other equipment.
Place the telephone on a hard surface and away from table edges. Do not
·
place the telephone in corners or enclosures. Do not let obstructions come
between you and the microphone.
If you are using an Impact SCS model, your telephone has an adjustable pedestal to
allow you to select the most comfortable viewing angle. When you receive the
telephone, the pedestal is in its lowest
position—flush against the pedestal.
Telephone
·
To adjust the pedestal (Impact
SCS Models only),
1. GRASPtherear of the pedestal base
firmlywith onehand ANDLIFTthe
rear portion of the telephone upward
with your other hand.
Supporting Arm
First Notch
Second Notch
Third Notch
(For Highest Position)
PED01
2. LIFT the telephone upward with
one hand AND RAISE the
Pedestal Base
telephone supporting arms upward
with your other hand. (Notice there
Adjusting The Pedestal
are three sets of notches under the
telephone corresponding to the three positions available.)
3. When the telephone is at the desired height, SELECT the closest
pair of notches AND INSERT the supporting arms in the notches.
PRESS DOWN slightly on the telephone until you feel the
supporting arms snap into place.
Also remember, as with any piece of electronic equipment, your telephone may be
damaged by contact with liquids. So please try to place the telephone in an area that
is free from the danger of spills.
2 LCD Speakerphone Station User’s Guide
GCA70-281 Getting Started
NOTE: For more tips and information on speakerphone use including the use
of a Full-Duplex Speakerphone, see Appendix D, Speakerphone Characteris
tics,
-
Setting Display Contrast
You can darken or lighten the contrast of the display for best viewing.
To adjust the display contrast,
·
1. SELECT
2. SELECT
3. SELECT
4. SELECT
desired.
5. PRESS SPEAKER to end.
OPTIONS
NEXT
DISP
LIGHTorDARK
.
until the
. Your display will read
option appears.
DISP
once for each degree of change
CONTRAST LEVEL
Setting a Personal Ringing Tone
You can choose one of many different ring tones for your telephone. Often, when
several telephones are located close together,each user chooses a different personal
ring tone.
·
To select one of the ring tones, proceed as follows:
1. SELECT
2. SELECT
3. SELECT
4. SELECTUPOR
tone will sound at each up or down press).
OPTIONS
NEXT
RING
.
until the
.
DOWN
option appears.
RING
to choose ring tone in display (a new
5. PRESS SPEAKER to end.
LCD Speakerphone Station User’s Guide 3
Getting Started GCA70-281
Setting VolumeLevels
Thevolume control onyour telephoneisa multipur
pose control you can use to set the volume
(loudness) of the ringer, the speaker, and the
handset.
To set the ringer loudness level,
·
1. While your telephone is on-hook and
idle, PRESS the VOLUME UP OR
VOLUME DOWN button once for each
change in loudness you desire. The
ringer sounds once for each change as
an example of the current setting.
NOTE: If you set the ringer to the
ring burst once for each call you receive at your station.
To set the speaker and handset
·
position,your telephone sounds a short
OFF
-
loudness levels,
1. PRESS INTERCOM button.
2. PRESS the VOLUME UP OR VOLUME
DOWN button once for each change in
speaker volume that you desire.
Impact SCS Volume Buttons
3. LIFThandset.
4. PRESS the VOLUME UP OR VOLUME
DOWN button once for each change in
handset volume that you desire.
NOTE: When a call ends, the system resetsthe speaker and handset volume of
all futurecalls to the programmed (default) setting. For instructions in setting
your speakerphone’s default volume, see Volume Controlsection in the system
specific Features chapter.
4 LCD Speakerphone Station User’s Guide
Impact Volume Buttons
GCA70-281 Getting Started
Answering and Making Calls
Your speakerphone is now properly configured to answer and make calls to both
stationswithin yoursystem (intercom calls)and outside lines. Rememberthat when
dialing an outside number,you must first select a line to connect your system to the
local exchange.
When you hear outside ringing (long bursts),
·
1. PRESS flashing line button.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
When you hear intercom ringing (two short bursts),
·
1. PRESS INTERCOM.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
To dial an outside number manually,
·
1. PRESS INTERCOM.
2. DIAL
Groups in the system specific Features chapters for more information on selecting an outside line).
3. LISTEN for dial tone.
4. DIALnumber.
5. LIFThandset if privacy is desired.
·
To dial an intercom number manually,
1. PRESS INTERCOM.
2. DIALextension number (called telephone will ring or tone will be
heard).
3. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
9 OR PRESS other line button to select line (See Line
LCD Speakerphone Station User’s Guide 5
Getting Started GCA70-281
Understanding the Basic Functions
Your speakerphoneprovides manyversatile featuresfor youruse. Thesefeatures are
explained in terms of what they allow you to do.
Alphanumeric Display (Liquid Crystal Display—LCD)
Displays time, day, date, and active call information
·
Keeps you apprised of the status of your telephone
·
Provides programming prompts
·
Auxiliary Jack (only on Impact 8024S and Impact SCS Models)
Allows you to connect a headset, an external amplified ringer, a tape
·
recorder, or an external paging amplifier to your telephone
Message-Waiting Light
· Indicates that a message awaits pick up
Microphone Opening
· Allows hands-free operation of speakerphone (speak clearly toward microphone opening)
Speaker
· Sounds distant party’s voice
· Sounds ringing and call-in-progress tones
6 LCD Speakerphone Station User’s Guide
GCA70-281 Getting Started
Handset
Keypad
TAP
Button
Transfer/
Conference
Button
Message
Waiting
Light
Hold
Button
Intercom
Button
Microphone
Opening
Handset
AW700A
R
DEFABCQZ
MNOJKLGHI
TUVPRS WXY
OPER
#
TRNS/CNF
INTERCOM
HOLD
TAP
SPEAKER
Connectors On Bottom Of Telephone
Line Cord
Impact 8024S-** LCD Speakerphone
LCD Alphanumeric
Display
Interactive Buttons
(NOT programmable)
DSS/BLF
Programmable Buttons
Volume Up
Volume Down
Shift
Button
Mute
Button
MUTESHIFT
Speaker
Button
Optional
Handset
Headset
LCD Alphanumeric
Display
SCS03
Interactive Buttons
(NOT programmable)
Programmable Buttons
Intercom Button*
Telephone Speaker
Dialpad
Vo l u m e U p
Volume Down
ABC
DEF
2
13
MNO5JKL4GHI
6
PRS8TUV9WXY
7
#0*
R
MESSAGE
SHIFT
TAP
TRNS/CONF
SPEAKER
MUTE
HOLD
Microphone Opening
Message Waiting Light*
Shift Button*
TAP Button*
Transfer/Conference Button*
Speaker Button*
Mute Button*
Hold Button*
Connectors On Bottom Of Telephone
Optional IMIST Module
!
Optional Console-Top
Line Cord-Bottom
Handset or
Headset
*NOTE: These are default button locations.
Some systems may permit reprogramming of
these buttons to better suit your application.
Impact SCS 8312S-** LCD Speakerphone
LCD Speakerphone Station User’s Guide 7
Getting Started GCA70-281
YourSpeakerphone’s Buttons
Hold Button (HOLD)
Places a line or intercom call on hold
·
Stores pauses in number sequences during programming
·
If available, scrolls through LCD response messages
·
If multiple held calls feature is available, scans or scrolls through calls
·
placed on hold (when hold light is flashing)
Interactive Buttons (located below alphanumeric display)
Provide quick and easy access to system features
·
Provide straightforward button programming without dialing codes (the
·
interactive buttons themselves, however, are not programmable)
Intercom Button (INTERCOM)
· Selects an intercom line
· Allows you to initiate many of the telephone’s features
Mute Button (MUTE)
· Keeps the person on the line from hearing your conversation
· Allows reply to a Subdued Off-Hook Voice Announcement (SOHVA).
Direct Station Select/Busy Lamp Field (DSS/BLF)
Programmable Buttons
·
Allow you to store numbers for automatic dialing functions
·
Allowyou to store telephoneextension numbers for DirectStation Selection
(DSS)
·
May be programmed as a feature button
·
May be designated a line button by your system installer
Shift Button (SHIFT)
·
Allows you to enter a second tier for storing and/or automatically dialing
speed dial numbers. (That is, you can store two speed dial numbers at every
programmablebutton location—one in the regular tierand one in the second
tier). You activate the shift function by pressing this button and turning the
shift light on before storing or automatically dialing a speed dial number
from the second tier.
8 LCD Speakerphone Station User’s Guide
GCA70-281 Getting Started
Speaker Button (SPEAKER)
Turns your speaker on or off
·
Disconnects a call when you are on a hands free call
·
Ends or cancels programming
·
TapButton (TA P)
Recalls dial tone or generates a hookflash
·
Retrieves held calls or last call placed on hold
·
Transfer/Conference Button (TRNS/CONF)
Transfers calls
·
Sets up conference calls
·
VolumeControl (VOLUME UP or VOLUME DOWN)
· Regulates the volume of the ringer, speaker, handset, headset, background
music, and group listening mode
Impact 8012S-** LCD Speakerphone
LCD Speakerphone Station User’s Guide 9
Getting Started GCA70-281
YourSpeakerphone’s Display Lights
The lights (LEDs) on your LCD speakerphone indicate the status of lines, features,
and intercoms.
Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy
Lamp Field or DSS/BLF programmable button):
Steady red = station is in use.
·
Flashing red = station is receiving a call.
·
Winking/Fluttering red= message-waiting light set for you by station asso
·
ciated with that DSS button.
Next to a line button:
Steady green = this is your line, either on-hook (in a hands free mode) or
·
off-hook, when the line is active.
· Steady red = another station is using this line.
· Flashing red = a call is coming in on this line.
· Flashing orange = this line will be answered when you lift the handset.
· Winking green = your line is on hold.
· Winking red = the call has been placed on hold by another station.
· Fluttering orange or green = your line has recalled from hold.
· Fluttering red = the line put on hold by another station has recalled.
-
NOTE: You can find the programmable buttons that the installer designates
line buttons in the same location as the DSS/BLF buttons. Ensure that these
buttons are labeled correctly to indicate their unique features.
Next to a fixed feature or programmable feature button:
·
Steady red = the feature is on.
·
Steady off = the feature is off.
NOTE: You can find the programmable buttons that the installer designates
featurebuttonsthroughuser programmingin the samelocation as the DSS/BLF
programmablebuttons. Ensurethatthese buttons arelabeledcorrectlytoindi
cate their unique features.
-
Above the MUTE button:
·
On steady = called party cannot hear your conversation.
10 LCD Speakerphone Station User’s Guide
GCA70-281 Getting Started
Next to INTERCOM button:
Steady green or red = you are using your intercom.
·
Fluttering red = an LCD message is set on your telephone for others to
·
receive when calling.
Flashing orange = someone is calling your extension or a call is being trans
·
ferred to you.
-
Above the HOLD button:
(Non-SCS Series models) Flashing/Fluttering red = message waiting.
·
Next to the MESSAGE button (SCS Series Models only):
Winking green = message awaits pick up.
·
Above the SPEAKER button:
· On steady (with the telephone on hook and busy) = speakerphone mode
· On steady (with telephone on hook and idle) = background music is turned
on.
LCD Speakerphone Station User’s Guide 11
Getting Started GCA70-281
Notes
12 LCD Speakerphone Station User’s Guide
GCA70-281 Answering Calls
Answering Calls
2
Answering Outside Calls
Acall that rings on an outside line sounds long, single-tone bursts and lights the line
status light. If the installer enabled ringing line preference at your station, an orange
lightflashes nextto the linethat your stationanswers when youlift thehandset;a red
light flashes for any other ringing line.
Also, when an outside call rings at your station, the LCD screen displays any caller
ID information that your station is programmed to receive.
·
When you hear outside ringing (long bursts) and observe
an orange
1. For speakerphone, PRESS flashing line button AND SPEAK
toward telephone.
flashing light,
2. For privacy, LIFT handset.
·
When you hear outside ringing (long bursts) and observe a
flashing light,
red
1. PRESS flashing line button.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
LCD Speakerphone Station User’s Guide 13
Answering Calls GCA70-281
Answering Intercom Calls
Your station receives intercom calls in one of two ways depending upon system
programming. In a voice-first setting, a short tone is followed by the caller’s voice
heard on the speaker. With a tone-first setting, the telephone rings in a distinctive
pattern and the user of the receiving station must take action to answer.
When you hear an intercom tone followed by a caller’s
·
voice,
1. SPEAK toward the telephone to answer, OR LIFT handset if
privacy is desired.
When you hear intercom ringing (short bursts),
·
1. PRESS INTERCOM.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
Night-Transferred Calls - Line Answer
From Any Station
The system attendant can take action that transfers incoming calls to a particular
station or stations for off-hour ringing.
·
When you hear ringing,
1. PRESS INTERCOM.
2. DIAL
3. SPEAK toward telephone to answer call OR LIFT handset if
privacy is desired.
14 LCD Speakerphone Station User’s Guide
80.
GCA70-281 Answering Calls
Caller ID (Automatic Number Identification)
The number of the calling party will be displayed if your telephone has been
assigned Caller ID service and you have one of the following:
Lines that ring audibly at your station.
·
Lines that ring audibly at another station that you answer with call pickup.
·
Lines that are transferred to your station.
·
Incomingcall numbersare displayed inthe upperhalf of theLCD. If caller’sname is
available, it is displayed in the lower half of the LCD. If another call rings in while
onaincomingcall,the secondcaller’s numberflashes onthe LCDfor fiveseconds.
Todialthe numberof thelastincoming callwhile onanactive
·
call,
1. PRESS HOLD.
2. PRESS programmed SAVED NUMBER REDIAL button. (See
Feature Buttons section on page 50 for programming.)
LCD Speakerphone Station User’s Guide 15
Answering Calls GCA70-281
Holding Calls
Basic Hold
You can placea call on holdand retrieve it later.Witha regularhold, you can pickup
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line appearance.
To place a call on hold,
·
1. PRESS HOLD. The light above your line button begins to blink.
To retrieve a held call,
·
1. PRESS line button of the held call (with winking green light), OR
PRESS TAP.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
Exclusive Hold
Withan exclusive hold condition, you must pick up the held call at your telephone;
no other telephone has access to the call.
·
To place a call on exclusive hold,
1. PRESS HOLD twice.
·
To retrieve exclusive hold,
1. PRESS line button of held call (with winking green light), OR
PRESS TAP.
2. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
16 LCD Speakerphone Station User’s Guide
GCA70-281 Answering Calls
Hold Recalls
After a call has been on hold for the period of time (set by the installer of your
system), the system causes three quick hold recall tone bursts to sound at your
telephone and the flash rate of the line button becomes faster. If the call is on
exclusivehold,itwillrevert tomanual holdafter thehold recallperiod hasexpired.
If a held line is recalling, choose one of
·
the following:
1. SELECT
callonholdatyour stationand restarthold timer.
2. PRESS line button (with fluttering green light)
OR SELECT
(interactive button) to place the
HOLD
to retrieve the call.
ANS
Recall L123
HOLD ANS
ARecalling Held Line
Directed Hold
The installer can add a directed station hold feature to your telephone. With this
feature, you can place a call on hold at another telephone.
To place a call on hold at another telephone (directed hold),
·
1. While on line, PRESS INTERCOM.
2. DIAL
3. DIALextension number of telephone to receive held call.
·
You can pick this call back up if you need to. To do this,
1. DIAL *4.
2. DIALextension number of that telephone.
3. ANSWER call as desired OR PRESS SPEAKER to hang up.
·
Topickupacallthatwasplaced onhold atyour telephoneby
*90.
a user at another telephone,
1. PRESS INTERCOM AND DIAL #90.
LCD Speakerphone Station User’s Guide 17
Answering Calls GCA70-281
Call Pickup
The Impact system offers three distinct methods to answer incoming calls that are
ringing at other stations.
Group Call Pickup
The installer often arranges several telephones together in a user group. If your
telephone is so arranged, you can answer calls that are ringing at other stations
within your particular group.
To answer a call that is ringing within your group,
·
1. PRESS INTERCOM.
2. DIAL
3. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
#4.
Directed Call Pickup
Also,you can answera call thatis ringing atany telephone inthe system ifyou know
the ringing telephone’s extension number.
·
To answer a call that is ringing at any telephone in the
system,
1. PRESS INTERCOM.
2. DIAL
3. DIALextension number of ringing telephone.
4. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
*4.
Pickup For Monitored Stations
Your telephone may have the personal intercom number of another telephone
appearing at a programmable button location. You can use the light associated with
this button to monitor the status of that telephone, and you can press the button to
make a call to that telephone if you wish.
18 LCD Speakerphone Station User’s Guide
GCA70-281 Answering Calls
To monitor another telephone,
·
1. OBSERVE the BLF light indications next to the Direct Station
Select (DSS/BLF) button:
•
Off = Station is idle
•
Flashing (if programmed) = Station has an incoming call
•
On = Station is busy
To call an idle monitored station or to answer one that is
·
ringing,
1. NOTE the BLF light condition.
2. PRESS assigned DSS/BLF button.
3. SPEAKtowardtelephoneOR LIFThandsetif privacyis desired.
If ringing telephone
is within your designated
calling group...
For any ringing telephone...
Your
Station
If you have programmed
a DSS/BLF button for
the ringing telephone...
...DIAL # 4
...DIAL 4 + extension codeS
...PRESS
flashing
DSS/BLF
button
Answering Calls for Other Stations
1
GHI
4
PRS
TUV
7
8
OPER
0
SHIFT
HOLD
Ringing
Station
ABC
DEF
2
3
JKL
MNO
5
6
WXY
9
#
TAP
LCD Speakerphone Station User’s Guide 19
Answering Calls GCA70-281
Receiving Subdued Off-Hook
VoiceAnnouncements (SOHVA)
Handling an Incoming SOHVA
This feature allows an intercom caller to break into your call by making an
announcement through your handset receiver. The distant party that you are
currently talking to cannot hear the announcement made by the SOHVA caller.
To respond to a SOHVA verbally,
·
1. PRESS AND HOLD MUTE.
2. SPEAK into handset. Distant party cannot hear
your response.
3. RELEASE MUTE after response is complete to
return to distant party.
To respond to a SOHVA nonverbally through Response
·
Messaging,
1. SELECT
2. SELECT
appearsin the display of the telephonemaking the
SOHVA).
.
MSG
HVHLD
OR
TKMSG
OR
CLBK
(Message
S12 Calling
BLOCK
Incoming SOHVA
S12 Calling
HVHLD
TKMSG
MSG
CLBK
3. CONTINUEyour current call with distant party.
(SOHVA caller is automatically disconnected
from your telephone).
·
To respond to a SOHVA by blocking (see below for more
Message Response
information),
1. SELECT
disconnected).
NOTE: Although a SOHVA may be received, you CAN NOT respond to a
SOHVA while active in speakerphone mode. When SOHVA tone is received
when in speakerphone mode, you must lift your handset before responding to
the SOHVA as above.
20 LCD Speakerphone Station User’s Guide
BLOCK
when you hear SOHVA tone. (SOHVA call is
GCA70-281 Answering Calls
VoiceAnnounce Blocking
If your system installer makes this feature available, you can prevent voice
announcements from sounding over your telephone speaker if you wish. This
feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and
displays
·
Access Denied
To block (unblock) all voice-announced calls,
in response to attempted SOHVAs.
1. SELECT
2. SELECT
3. SELECT
OPTIONS
NEXT
.
VAB
4. SELECTONto block (OR
5. PRESS SPEAKER to end.
Your
Station
VERBAL
.
until
VAB
appears.
to unblock).
OFF
INCOMING
SOHVA
SOHVA RESPONSES
Press and Hold MUTE
While Speaking
Voice Ann. Block
ON OFF< EXIT
ABC
DEF
1
2
3
GHI
JKL
MNO
4
5
6
PRS
TUV
WXY
7
8
9
OPER
#
0
SHIFT
HOLD
TAP
SOHVA
Delivering
Station
NONVERBAL
Choose Message
To Deliver
Select MSG And
BLOCK
Select BLOCK
To Disconnect
Answering a SOHVA
LCD Speakerphone Station User’s Guide 21
Answering Calls GCA70-281
Notes
22 LCD Speakerphone Station User’s Guide
Loading...