B-VENTED GAS FIREPLACES
P/N 725,029M REV. C 07/2004
MODELS
GRD-5500 SHOWN
RETAIN THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WH Report No. J20046562
WARNING: IF THE INFORMATION IN THIS MANUAL
IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
FOR YOUR SAFETY: Do not store or use gasoline
or other flammable vapors or liquids in the vicinity of this or any other appliance.
FOR YOUR SAFETY: What to do if you smell gas:
• DO NOT light any appliance.
• DO NOT touch any electrical switches.
• DO NOT use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone.
Follow your gas suppliers instructions.
• If your gas supplier cannot be reached, call the
fire department.
Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
AVERTISSEMENT: ASSUREZ-VOUS DE BIEN SUIVRE
LES INSTRUCTIONS DONNÉ DANS CETTE NOTICE POUR
RÉDUIRE AU MINIMUM LE RISQUE D'INCENDIE OU
POUR ÉVITER TOUT DOMMAGE MATÉRIEL, TOUTE
BLESSURE OU LA MORT.
POUR VOTRE SÉCURITÉ: Ne pas entreposer ni utiliser
d'essence ni d'autre vaperurs ou liquides inflammables
dans le voisinage de cet appareil ou de tout autre
appareil.
POUR VOTRE SÉCURITÉ: Que faire si vous sentez une
odeur de gaz:
• Ne pas tenter d'allumer d'appareil.
• Ne touchez à aucun interrupteur. Ne pas vous servir
des téléphones se trouvant dans le batiment où
vous vous trouvez.
• Evacuez la piéce, le bâtiment ou la zone.
• Appeflez immédiatement votre fournisseur de gaz
depuis un voisin. Suivez les instructions du
fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz,
appelez le service dos incendies.
L'installation et service doit être exécuté par un qualifié
installer, agence de service ou le fournisseur de gaz.
cinortcelE
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1
CONGRATULATIONS!
In selecting this Superior B-vented gas appliance you have chosen the finest and most
dependable fireplace to be found anywhere. A beautiful, prestigious, alternative to a
wood burning fireplace. Welcome to a Family of tens of thousands of satisfied Superior
Fireplace Owners.
Please read and carefully follow all of the instructions found in this manual. Please pay
special attention to the safety instructions provided in this manual. The Homeowner's
Care and Operation Instructions included here will assure that you have many years of
dependable and enjoyable service from your Superior product.
Replacement Parts .......................... page9
Lighting Instructions – Millivolt ....... page 10
Lighting Instructions – Electronic .... page 12
Troubleshooting Guide – Millivolt ..... page 14
Troubleshooting Guide – Electronic .. page 15
Accessory Components ................... page 16
Replacement Parts List ..................... page 17
INTRODUCTION
The millivolt appliances are designed to operate on either natural or propane gas. A millivolt
gas control valve with piezo ignition system
provides safe, efficient operation.
The electronic appliances are designed to operate on either natural or propane gas. An
electronic intermittent pilot system provides
safe, efficient operation. External electrical
power is required to operate these units.
These appliances comply with National Safety
Standards and are tested and listed by Warnock
Hersey (Report No. J20046562) to ANSI ANSI
Z21.50 - 2000 (in Canada, CSA 2.22 - 2000),
and CAN/CGA-2.17-M91 in both USA and
Canada, as vented gas fireplaces.
Installation must conform to local codes. In
the absence of local codes, installation must
comply with the current National Fuel Gas
Code, ANSI Z223.1 (NFPA 54). (In Canada, the
current CAN/CGA B149 installation code.) Electrical wiring must comply with local codes. In
the absence of local codes, installation must
be in accordance with the National Electrical
Code, NFPA 70 - (latest edition). (In Canada,
the current CSA C22.1 Canadian Electric Code.)
DO NOT ATTEMPT TO ALTER OR MODIFY
THE CONSTRUCTION OF THE APPLIANCE OR
ITS COMPONENTS. ANY MODIFICATION OR
ALTERATION MAY VOID THE WARRANTY,
CERTIFICATION AND LISTINGS OF THIS UNIT.
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE
OR MAINTENANCE CAN CAUSE INJURY
OR PROPERTY DAMAGE. REFER TO THIS
MANUAL. FOR ASSISTANCE OR ADDITIONAL INFORMATION CONSULT A
QUALIFIED INSTALLER, SERVICE
AGENCY OR THE GAS SUPPLIER.
GENERAL INFORMATION
Note: Installation and repair should be per-
formed by a qualified service person. The appliance should be inspected annually by a qualified professional service technician. More frequent inspections and cleanings may be required due to excessive lint from carpeting,
bedding material, etc. It is imperative that the
control compartment, burners and circulating
air passage ways of the appliance be kept clean.
S'assurer que le brùleur et le compartiment
des commandes sont propres. Voir les instructions d'installation et d'utilisation qui
accompagnent l'apareil.
Provide adequate clearances around air openings and adequate accessibility clearance for
service and proper operation. Never obstruct
the front openings of the appliance.
Due to high temperatures the appliance should
be located out of traffic and away from furniture and draperies. Locate furniture and window coverings accordingly.
WARNING: THESE FIREPLACES ARE
VENTED DECORATIVE GAS APPLIANCES.
DO NOT BURN WOOD OR OTHER MATERIAL IN THESE APPLIANCES.
These appliances are designed to operate on
natural or propane gas only. The use of
other fuels or combination of fuels will degrade the performance of this system and
may be dangerous.
For elevations of 0-2000 ft. (0-610 m.) the
GHC/GRD-5500 input is 24,000 BTU/HR for
both natural and propane gases.
Table 1
gas orifice size for installations at elevations
of 0-2000 feet (0-610 meters).
Table 1
Nominal operating pressures for the manifold
side of the gas control system are; 3.5 inches
water column (6.54 MmHg) for natural gas
models and 10 inches water column (18.69
MmHg) for propane gas models.
Do not use these appliances if any part has
been under water. Immediately call a qualified,
professional service technician to inspect the
appliance and to replace any parts of the
control system and any gas control which
have been under water.
Ne pas se servir de cet appareil s'il a été plongé
dans l'eau, complètement ou en partie. Appeler
un technicien qualifié pour inspecter l'appareil et
remplacer toute partie du système de contrôle et
toute commande qui ont été plongés dans l'lau.
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NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
Millivolt appliances may be fitted at time of
manufacture with either a Robertshaw millivolt
gas control valve or Robertshaw electronic gas
control valve. Both valves have been tested
with and approved for use with these appliances and are listed accordingly.
A ¹⁄₈" NPT test gage connection is provided on
either gas control valve adjacent to the outlet to
the main burner.
Minimum inlet gas pressure to the appliance is
4.5 inches water column (8.55 MmHg) for
natural gas and 11 inches water column (20.55
MmHg) for propane for the purpose of input
adjustment.
Maximum inlet gas supply pressure to the
appliance is 10.5 inches water column (19.95
MmHg) for natural gas and 13.0 inches water
column (24.25 MmHg) for propane.
The appliance must be isolated from the gas
supply piping system (by closing its individual
manual shut-off valve) during any pressure testing of the gas supply piping system at test
pressures equal to or less than ¹⁄₂ psig (3.5 kPa).
The appliance and its individual shut-off valve
must be disconnected from the gas supply
piping system during any pressure testing of
that system at pressures in excess of ¹⁄₂ psig
(3.5 kPa).
These appliances must not be connected to a
chimney or flue serving a separate solid fuel
burning appliance.
WARNING: FAILURE TO COMPLY WITH
THE INSTALLATION AND OPERATING INSTRUCTIONS PROVIDED IN THIS DOCUMENT WILL RESULT IN AN IMPROPERLY
INSTALLED AND OPERATING APPLIANCE, VOIDING ITS WARRANTY. ANY
CHANGE TO THIS APPLIANCE AND/OR
ITS OPERATING CONTROLS IS DANGEROUS. IMPROPER INSTALLATION OR USE
OF THIS APPLIANCE CAN CAUSE SERIOUS INJURY OR DEATH FORM FIRE,
BURNS, EXPLOSION OR CARBON MONOXIDE POISONING.
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning are similar to
the flu with headaches, dizziness and/or
nausea. If you have these signs, obtain fresh
air immediately. Turn off the gas supply to
the appliance and have it serviced by a
qualified professional, as it may not be operating correctly.
WARNING: B-VENT APPLIANCES ARE NOT
DESIGNED TO OPERATE IN NEGATIVELY
PRESSURED ENVIRONMENTS (PRESSURE
WITHIN THE HOME IS LESS THAN PRESSURES OUTSIDE). SIGNIFICANT NEGATIVELY PRESSURED ENVIRONMENTS
CAUSED BY WEATHER, HOME DESIGN,
OR OTHER DEVICES MAY IMPACT THE
OPERATION OF THESE APPLIANCES.
NEGATIVE PRESSURES MAY RESULT IN
POOR FLAME APPEARANCE, SOOTING,
DAMAGE TO PROPERTY AND/OR SEVERE
PERSONAL INJURY. DO NOT OPERATE
THESE APPLIANCES IN NEGATIVELY PRESSURED ENVIRONMENTS.
WARNING: CHILDREN AND ADULTS
SHOULD BE ALERTED TO THE HAZARDS
OF HIGH SURFACE TEMPERATURES. USE
CAUTION AROUND THE APPLIANCE TO
AVOID BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN
THE SAME ROOM AS THE APPLIANCE.
WARNING: DO NOT PLACE CLOTHING
OR OTHER FLAMMABLE MATERIALS
ON OR NEAR THIS APPLIANCE.
AVERTISSEMENT: SURVEILLER LES
ENFANTS. GARDER LES VÊTEMENTS,
LES MEUBLES, L'ESSENCE OU AUTRES
LIQUIDES À VAPEUR INFLAMMABLES
LIN DE L'APPAREIL.
OPERATION AND CARE OF YOUR
APPLIANCE
Appliance operation must be controlled through
a remotely located wall switch (factory-supplied). Separate switches may provide independent control for the remote controlled fireplace operation (optional equipment).
Gas Controls/Control Compartment
Access
See
Figure 1 for the location of the gas control
valve and piezo ignitor (millivolt units)
.
Piezo
Ignitor
Millivolt
Gas Valve
Figure 1
Control Compartment Access - GRD-5500
Units
The lower control compartment access panel
has been designed to cover the control compartment from view. Lighting instructions are
displayed on the back side of the cover for easy
reference. To attach the panel to the appliance,
hook both ends of the panel over the two
brackets mounted on each side of the front
combustion opening. The cover should hang
from the brackets with the flared edge at the
bottom allowing for a small air gap between the
cover and the appliance. To remove, lift the
panel and pull away from the unit.
Control Compartment Access - GHC-5500 Units
The GHC lower control compartment access is
provided by removing the three louvers .
To remove the louvers, pull them straight out
from the unit. To replace, tilt each of them with
the top edge over the top of each peg and snap
the lower edge to lock in place.
Louver
Pegs
Louvers
Figure 2
See Figure 2.
GHC-5500
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
3
CONTROL KNOB
MILLIVOLT GAS CONTROL VALVE
ON/OFF SWITCH
OFF
O
N
P
C
M
ELECTRONIC GAS CONTROL VALVE
AVERTISSEMENT: POUR UTILISATION
UNIQUEMENT AVEC LES PORTES EN
VERRE CERTIFIÊES AVEC L'APPAREIL.
Figure 3
Operation of millivolt and electronic gas control systems are different. Before lighting and
operating your appliance determine if you have
a millivolt or electronic appliance. Millivolt
appliances will be fitted with the gas control
valve shown in
Figure 3.
Appliances with
electronic systems will be fitted with the electronic valve shown in
Figure 4.
Familiarize
yourself with the differing controls for the
valve your appliance uses.
Millivolt Appliance Lighting
To light millivolt appliances refer to the detailed lighting instructions found in both English and French on
pages 10 and 11
of these
instructions respectively. Appliance lighting
instructions may also be found on the pullout label located near the gas valve in the
control compartment. Refer to
Figure 1
for
the piezo ignitor location used with your
appliance.
Your appliance comes supplied with remote
wall switch or can be used with an optional
remote control kit. The appliance main burner
may be turned on and off with the wall switch
or remote control.
Electronic Appliance Lighting
To light electronic appliances refer to the detailed lighting instructions found in both English and French on
pages 12 and 13
of these
instructions respectively. Appliance lighting
instructions may also be found on the pullout label located near the gas valve in the
control compartment.
Your appliance comes supplied with remote
wall switch or can be used with an optional
remote control kit. The appliance main burner
may be turned on and off with the wall switch
or remote control.
1. When lit for the first time, this appliance will
emit a slight odor for an hour or two. This is
due to the “burn-in” of internal paints and
lubricants used in the manufacturing process.
Figure 4
2. Keep lower control compartment clean by
vacuuming or brushing at least twice a year.
More frequent cleaning may be required due
to excessive lint from carpeting, bedding materials, etc. It is important that control compartments, burners and circulating air passageways of the appliance be kept clean.
3. Always turn off gas to the pilot (millivolt
appliances) before cleaning. Before re-lighting,
refer to the lighting instructions in this manual.
Appliance lighting instructions may also be
found on the pull-out label located near the
gas valve in the control compartment.
4. Always keep the appliance area clear and
free from combustible materials, gasoline and
other flammable liquids.
5. Remember, Millivolt appliances have a continuous burning pilot flame. Exercise caution
when using products with combustible vapors.
6. Clean the optional glass doors only when
necessary. Wipe surface with clean, dampened, soft cloth. Follow with dry, soft towel as
desired. Take care not to scratch the glass
surface.
WARNING: DO NOT USE ABRASIVE
CLEANERS. NEVER CLEAN THE GLASS
WHEN IT IS HOT.
CAUTION: DO NOT ATTEMPT TO TOUCH THE
DOORS WITH YOUR HANDS WHILE THE FIREPLACE IS IN USE. ALWAYS USE DOOR
HANDLES. DOORS WILL BECOME VERY HOT
WHEN FIREPLACE IS IN USE.
WARNING: FIREPLACES EQUIPPED
WITH OPTIONAL ACCESSORY DOORS
SHOULD BE OPERATED ONLY WITH THE
DOORS FULLY OPEN OR FULLY CLOSED
(FIGURE 5 ).
THIS APPLIANCE MAY
ONLY BE FITTED WITH DOORS CERTIFIED FOR USE WITH THE APPLIANCE.
Glass Doors
Fully Open or
Fully Closed
(Bi-Fold Doors)
Figure 5
Outside Combustion Air Controls
Appliances may be installed with an outside
(make-up air) vent system that is designed to
provide the appliance with outside make-up
air for combustion when in operation. The
shut-off lever for the outside air system is
standard on all appliances but should not be
operated if the complete system is not installed. Refer to
Figure 6
for GHC/GRD-5500
series units.
The hand operated shut-off lever is located in the
left side of the fireplace opening behind the
screen. To open, pull all the way. The outside air
damper should be fully open when the fireplace
is in use and completely closed when the fireplace is not being used. This will prevent outside
cold air from entering the dwelling.
WARNING: DO NOT OPERATE THE
SHUTOFF LEVER UNLESS A COMPLETE
OUTSIDE AIR VENT SYSTEM HAS BEEN
INSTALLED WITH YOUR APPLIANCE.
Combustion Air Control Lever
Combustion Air Control Lever
on GHC/GRD-5500 Series Units
Figure 6
4
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
Maintenance
The appliance and venting system should be
thoroughly inspected before initial use and at
least annually by a qualified service technician. Proper maintenance and use will require
more frequent, less extensive inspections and
servicing by the homeowner.
Generally, annual inspections should be performed by a qualified service technician. More
frequent periodic inspections and cleanings
should be performed by the homeowner. Any
discrepancies discovered by the homeowner
should result in a call to a qualified service
technician to effect the repair or correction.
Refer to the maintenance schedule for maintenance tasks, procedures, periodicity and by
whom they should be performed.
IMPORTANT: TURN OFF GAS AND ANY ELECTRICAL POWER BEFORE SERVICING THE
APPLIANCE.
Figure 7
Firebox Wrapper
Manual Reset Limit Switch
Lintel
Extention
Limit Switch Screws
MANUALLY-RESET BLOCKED FLUE SAFETY
SWITCH
This appliance is equipped with a manuallyreset blocked flue safety switch. Refer to
Figure 7
for its location. If during appliance
operation, the flame goes out (independently
of the burner on/off wall switch), it may be due
to the operation of this safety limit switch.
First allow the appliance to cool. Then reset
the safety switch by pushing the red reset
button on the back of the switch.
CAUTION: THE ELECTRONIC APPLIANCE
SHOULD BE TURNED OFF BEFORE REMOVING THE LIMIT SWITCH.
To access the safety limit switch reset button,
remove the two screws. Pull out limit switch
with low voltage wires attached, push the reset
button, then reinstall the limit switch. At this
time turn the electronic appliance back on.
The appliance should then relight and remain
lit. If this does not occur, turn off the appli-
ance and call a qualified service technician.
Burner Adjustments
Flame Appearance and Sooting
If the air shutter opening is too small sooting
may develop. Sooting is indicated by black
puffs developing at the tips of very long orange
flames. Sooting results in black deposits forming on the logs, appliance inside surfaces and
on exterior surfaces adjacent to the vent termination. Sooting is caused by incomplete combustion in the flames and a lack of combustion
air entering the air shutter opening.
To achieve a warm yellow to orange flame with
an orange body that does not soot, the shutter
opening must be adjusted between these two
extremes.
No smoke or soot should be present. Reposition the log set if the flames impinge on any of
them.
If sooting conditions exist, the air shutter
opening on the main burner can be adjusted.
Normally, the more offsets in the vent system,
the greater the need for the air shutter to be
opened further.
WARNING: AIR SHUTTER ADJUSTMENT
SHOULD ONLY BE PERFORMED BY A
QUALIFIED PROFESSIONAL SERVICE
TECHNICIAN.
Adjustment
To adjust the flame, position the air shutter to
the nominal setting
(Figure 8 ).
Allow the
burner to operate for at least 30 minutes.
Observe the flame continuously. If it appears
weak or sooty as previously described, adjust
the air shutter open or closed until desired
effect is achieved.
Orifice
Air Shutter
Adjusting
Set Screw
Burner Tube
Nominal Air Shutter Settings:
Natural Gas - Closed
Propane Gas - 1/6 in. (1.59 mm) Open
Figure 8
Proper flame appearance is a matter of taste.
Generally most people prefer the warm glow of
a yellow to orange flame. Appliances operated
with air shutter openings that are too large, or
with long vertical vent runs, will exhibit flames
that are blue and transparent. These weak, blue
and transparent flames are termed anemic.
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
5
Maintenance Schedule
Annually (Before the onset of the Burning Season)
Maintenance TaskAccomplishing PersonProcedure
Inspecting/Cleaning Burner, Logs
and Controls
Check Flame Patterns and Flame Height
Inspecting/Cleaning Pilot and Burner
Checking Vent System
Appliance Checkout
Replacing Rockwool Ember Materials
Qualified Service Technician
Qualified Service Technician
Qualified Service Technician
Qualified Service Technician
Qualified Service Technician
Homeowner/Qualified Services Technician
Inspect valve and ensure it is properly operating. Check piping for leaks. Vacuum the
control compartment, fireplace logs and burner
area.
Refer to
Figure 10 on page 7
and verify the
flame pattern and height displayed by the
appliance conforms to the picture.
Refer to
Figure 11 on page 7.
Remove any
surface build-up on pilot and burner assembly. Wipe the pilot nozzles, ignitor/flame rod
and hood. Ensure the pilot flame engulfs the
flame sensor as shown.
Inspect the vent system at the top and at the
base (within the firebox) for signs of blockage
or obstruction. Look for any signs of dislocation of the vent components.
Perform the appropriate appliance checkout
procedure detailed in this manual.
Remove old ember materials and vacuum the
rockwool placement area. Place new rockwool
as described in this document.
Periodically (After the Burning Season)
Maintenance TaskAccomplishing PersonProcedure
Cleaning Firebox Interior
Check Flame Patterns and Flame Height
Checking Vent System
Cleaning Optional Glass Doors
Homeowner
Homeowner
Homeowner
Homeowner
Carefully remove logs, Rockwool and volcanic
stone if used. Vacuum out interior of the
firebox. Clean firebox walls and log grate.
Replace logs, Rockwool and volcanic stone as
detailed in this manual.
Refer to
Figure 10 on page 7
and verify the
flame pattern and height displayed by the
appliance conforms to the picture. Flames
must not impinge on the logs.
Inspect the vent system at the top and at the
base (within the firebox) for signs of blockage
or obstruction. Look for any signs of dislocation of the vent components.
Clean as necessary following the directions
provided in this manual. DO NOT TOUCH OR
ATTEMPT TO CLEAN DOORS WHILE THEY
ARE HOT.
6
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
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