Taylor C832 User Manual

Clamshell Grill Models C832 & C834

Place this chapter in the Grill section of the Equipment Manual.

Manufactured exclusively for McDonald's® by

Taylor Company 750 N. Blackhawk Blvd. Rockton, IL 61072

McDonald's Hotline: (877-435-7623) service@taylor-company.com

Table of Contents

Introduction Page 1.....................................................

Safety Page 1..........................................................

Parts Identification/Function Page 4.......................................

Important to the Operator Page 15.........................................

Equipment Set Up Procedures Page 17.....................................

Menu Screens Page 21...................................................

Daily Cleaning Procedures Page 28........................................

Troubleshooting Guide Page 45............................................

Limited Warranty on Equipment Page 48....................................

Limited Warranty on Parts Page 50.........................................

Ordering/Service Information Page 53......................................

Non-Scheduled Maintenance Page 54......................................

System Set-up Page 54...................................................

Menu Items Page 59.....................................................

Auto Leveling Page 67....................................................

Warranty

Warranty information is contained in this Equipment Manual. Refer to the warranty information listed in the Limited Warranty on Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts Identification/Function section when service is performed on your machine.

It is recommended that the operator take the necessary time to carefully read through the complete warranty information. Thoroughly understand your warranty protection before you begin operation.

For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072.

This manual is for the exclusive use of licensees and employees of McDonald's Corporation.

January, 2010 (Original Publication)

(Updated May, 2016)

EM SD11

The United States of America

Printed in

INTRODUCTION

The Models C832 and C834 have two independent upper platens. These grills provide automatic leveling of the platens.

The grills are capable of cooking a variety of products and feature two cooking options, AUTO and MANUAL.

AUTO Option: The grills automatically detect the product placed on the grill plate (menu items that are cooked using the upper platen, only) and set the appropriate cooking parameters.

MANUAL Option: After the operator selects the desired product to be cooked, the grills automatically set the appropriate cooking parameters.

These grills provide all the features of a flat grill, as well as the advantages of two-sided cooking.

All repairs must be performed by an

authorized Taylor service agent. The main

power supplies to the grill must be disconnected prior to performing any repairs.

These grills are designed for indoor use only.

Note: Only instructions originating from the

factory or its authorized translation representative(s) are considered to be the original set of instructions.

This appliance is to be used only by trained personnel. It is not intended for use by children or people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

DO NOT install the unit in an area

where a water jet could be used. DO NOT use a water jet to clean or rinse the grill. Failure to follow this instruction may result in serious electrical shock. In addition, water may collect inside the grill and destroy electrical components and cause injury from hot steam.

DO NOT operate the grill unless it is properly grounded. Failure to comply may

result in equipment damage or personal injury.

This unit is provided with an equipotential grounding lug that is to be properly attached to the rear of the frame by the authorized installer. The installation location is marked by the equipotential bonding symbol (5021 of IEC 604171) on both the removable panel and the equipment's frame.

SAFETY

Always follow these safety precautions when operating the grill:

DO NOT operate the grill without

reading this operator's manual. Failure to comply may result in equipment damage or personal injury. This manual should be kept in a safe place for future reference.

S DO NOT operate the unit unless it is

properly grounded.

S DO NOT operate the unit with larger

fuses than specified on the data label.

S All repairs must be performed by an

authorized Taylor service technician.

S The main power supplies to the

machine must be disconnected prior to performing any repairs.

S For Cord Connected Units: Only Taylor

authorized service technicians or licensed electricians may install a plug or replacement cord on these units.

130826

S Stationary appliances which are not

equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all-pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.

S Appliances that are permanently

connected to fixed wiring and for which leakage currents may exceed 10 mA, particularly when disconnected or not used for long periods, or during initial installation, shall have protective devices such as a GFI, to protect against the leakage of current, installed by the authorized personnel to the local codes.

S Supply cords used with this unit shall

be oilresistant, sheathed flexible cable not lighter than ordinary polychloroprene or other equivalent synthetic elastomersheathed cord (Code designation 60245 IEC 57) installed with the proper cord anchorage to relieve conductors from strain, including twisting, at the terminals and protect the insulation of the conductors from abrasion. If the supply cord is damaged, it must be replaced by an authorized Taylor service technician in order to avoid a hazard.

Failure to follow these instructions may result in personal injury, equipment damage, or poor grill performance.

WARNING: Improper installation, adjust ment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equip ment.

S This appliance must be isolated from

all combustible construction and materials including, but not limited to; walls, partitions, furniture, floors, curtains, paper, boxes, and decorations. Failure to comply may result in fire and cause destruction and severe injury.

FOR YOUR SAFETY

Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

S DO NOT obstruct the ventilation

openings at the rear of this appliance.

S DO NOT obstruct the flow of air in and

around the grill.

S DO NOT operate the grill unless all

service panels and access doors are attached with screws. Failure to comply may result in personal injury from gas or electrical components.

USE EXTREME CAUTION while

setting up, operating, and cleaning the grill. Avoid coming in contact with the hot grill surfaces or with the hot grease. Failure to comply will result in burn injuries.

130826

S The grill must be placed on a level

surface.

S To ensure thorough cleaning, the grill

must be pulled away from the wall. When returning the grill to its original position, use extreme caution to smoothly and slowly roll the grill backward into place.

Failure to follow these instructions may cause the grill to tip and can result in severe equipment damage or personal injury.

NOISE LEVEL: Airborne noise emission does not exceed 70 dB(A) when measured at a distance of 1.0 meter from the surface of the machine and at a height of 1.6 meters from the floor.

These instructions are valid only if the country code symbol appears on the appliance. If the symbol does not appear on the appliance, refer to the technical instructions which give the necessary instructions for adapting the appliance to the utilization conditions of that country.

NOTICE all warning labels that have

been attached to the grill to further point out safety precautions to the operator.

HAZARD COMMUNICATION STANDARD (HCS) - The procedure(s) in this manual include the use of chemical products. These chemical products will be highlighted with bold faced letters followed by the abbreviation (HCS) in the text portion of the procedure. See the Hazard Communication Standard (HCS) manual for the appropriate Material Safety Data Sheet(s) (MSDS).

This piece of equipment is made in America and has American sizes on hardware. All metric conversions are approximate and vary in size.

If the crossed out wheeled bin symbol is affixed to this product, it signifies that this product is compliant with the EU Directive as well as other similar legislation in effect after August 13, 2005. Therefore, it must be collected separately after its use is completed, and cannot be disposed as unsorted municipal waste.

The user is responsible for returning the product to the appropriate collection facility, as specified by your local code.

For additional information regarding applicable local laws, please contact the municipal facility and/or local distributor.

PARTS IDENTIFICATION/FUNCTION

C832 Exploded View (See Figure 1.)

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

CLASS

1 072967 Panel-Side Left 1 Provides access to internal com

ponents for service and cleaning.

2 024298 Screw-10-32 X 3/8 23 Secures the panel to the frame. 000

3 X72962 Panel A.Side Left

(Upper)

4 X72951 Panel A.Back Service

(Upper)

5 X72958-SER

(Includes

Panel A.Back Panel (Lower)

5a-5e)

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents for service and cleaning. Has a two speed fan connector built into the panel.

5a 072959 Panel-Back Two Speed

Fan

1 Provides access to internal com

ponents. Has a two speed fan connector built into the panel.

5b 053889 Cap-Protective Plastic

7/8 THD

1 Protects the plug on the end of

the back panel harness.

5c X74158 Harness A.-Back Pnl 1 Connects to the internal harness

in the grill for the 2 speed fan.

5d 078327 Nut-Locking Conduit

1/2”

1 Secures the back panel harness

connector to the panel.

5e 044823 Connector-Mate Lock 1 Connects the back panel harness

to the internal wire harness.

6 X78330SER Kit A.Grease Shield 2 Prevents grease migration. 103

6a 078329 Fastener-Snap 16 Fastens grease shields to rear

shroud of grill.

7 X72965 Panel A.Side Right

(Upper)

8 072968 PanelSide Right

(Lower)

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents for service and cleaning.

9 078377 Caster5” 75/8 Stem 2 Allows grill mobility. 103

10 073240 CasterGrill 5” Swivel

2 Prevents grill movement. 103

w/Lock

11 X72491SER ControlDisplay 2 Controls all functions of the grill. 103

12 076989WP SwitchRockerDPST

10A (Fan Interlock)

1 Activates power to the grill and the

exhaust fans.

103

000

103

000

103

000

103

100804

C832 Exploded View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

13 076012 ButtonOperatorBlack

(Standby)

14 076011 ButtonOperatorRed

(Raise)

2 Activates the cook cycle, keeps

the upper platen in the closed po sition, and displays the message “STANDBY” on the control. When pressed twice within five seconds, the upper platen will automatically lower into the Standby position.

2 Cancels the Standby mode, raises

the upper platen, and deactivates the Cook cycle.

CLASS

000

Figure 1

101018

C832 Front View

ITEM

1 076989-WP Switch-Rocker-DPST

2 076011 Button-Operator-Red

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 Activates power to the grill and the

10A (Fan Interlock)

exhaust fans.

2 Cancels the Standby mode, raises

(Raise)

the upper platen, and deactivates the Cook cycle.

3 076012 Button-Operator-Black

(Standby)

2 Activates the cook cycle, keeps

the upper platen in the closed position, and displays the message “STANDBY” on the control. When pressed twice within five seconds, the upper platen will automatically lower into the Standby position.

4 X72491-SER Control-Display 2 Controls all functions of the grill. 103

CLASS

103

000

Figure 2

101018

C832 Right Side View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 072472 Handle-Platen 2 The handle sits solidly on the

lower cook surface when the platen is lowered.

CLASS

103

Figure 3

C832 Left Side View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 073129 Manifold A. 1 Regulates air pressure for platen

operation.

CLASS

103

Figure 4

C834 Exploded View (See Figure 5.)

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

CLASS

1 074110 Panel-Side Left

(Lower)

1 Provides access to internal com

ponents for service and cleaning.

2 024298 Screw-10-32 X 3/8 23 Secures the panel to the frame. 000

3 X74126 Panel A.Side Left

(Upper)

4 X72951 Panel A.Back Service

(Upper)

5 072959 Panel-Back Two Speed

Fan

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents. Has a two speed fan connector built into the panel.

6 X78330SER Kit A.Grease Shield 2 Prevents grease migration. 103

6a 078329 Fastener-Snap 16 Fastens grease shields to rear

shroud of grill.

7 X74127 Panel A.Side Right

(Upper)

8 074111 PanelSide Right

(Lower)

1 Provides access to internal com

ponents for service and cleaning.

1 Provides access to internal com

ponents for service and cleaning.

9 078377 Caster5” 75/8 Stem 2 Allows grill mobility. 103

10 073240 Caster5” 75/8 Stem

2 Prevents grill movement. 103

Locking

11 X72491SER ControlDisplay 2 Controls all functions of the grill. 103

12 076989WP SwitchRockerDPST

10A (Fan Interlock)

13 076012 ButtonOperatorBlack

(Standby)

1 Activates power to the grill and the

exhaust fans.

2 Activates the cook cycle, keeps

14 075288 GuardLens 2 Prevents accidental activation of

the Standby Button.

103

000

103

000

103

100804

C834 Exploded View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

15 076011 ButtonOperatorRed

(Raise)

16 075699SYM LabelControl Panel

International Symbols

2 Cancels the Standby mode, raises

the upper platen, and deactivates the Cook cycle.

Visually describes the grill platen

Set

functions for standard operation.

CLASS

000

Figure 5

101018

C834 Front View

ITEM

1 076989-WP Switch-Rocker-DPST

2 076011 Button-Operator-Red

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 Activates power to the grill and the

10A (Fan Interlock)

exhaust fans.

2 Cancels the Standby mode, raises

(Raise)

the upper platen, and deactivates the Cook cycle.

3 076012 Button-Operator-Black

(Standby)

2 Activates the cook cycle, keeps

4 X72491-SER Control-Display 2 Controls all functions of the grill. 103

CLASS

103

000

Figure 6

101018

C834 Right Side View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 072472 Handle-Platen 2 The handle sits solidly on the

lower cook surface when the platen is lowered.

CLASS

103

Figure 7

C834 Left Side View

ITEM

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 073129 Manifold A. 1 Regulates air pressure for platen

operation.

CLASS

103

Figure 8

Accessories

ITEM

1 073317 Sheet-Release

PART NO. DESCRIPTION QTY. FUNCTION WARR.

1 Non-stick barrier used to protect

(Box of 6)

the upper platen.

2 076155 Rod-Release Material 2 Slides through the loop in the

release material sheet.

3 072673 Clip-Release Material

w/Tab

8 Secures the non-hemmed end of

the release sheet to the release material bar.

*4 081432 Sheet-Lower Release

(Box of 12)

1 Non-stick barrier used to protect

the lower cook surface.

*For grill markets using lower release sheet, only.

CLASS

000

103

000

Figure 9

121102

IMPORTANT TO THE OPERATOR

Important to the Operator Exploded View (See Figure 10.)

ITEM DESCRIPTION FUNCTION

1 Fan Interlock Switch This switch activates power to the grill and the exhaust fans.

2 ON/OFF Key This key is used to turn the controller on and off to start a

preheating mode and to auto-gap the platen. The key must be pressed and held for three seconds to activate, in order to prevent unintended operation.

3 AM/PM Key This key is used to toggle back and forth between the AM and PM

menu item lists.

4 MANUAL/AUTO Key This key is used to toggle back and forth between the Manual

and Auto modes.

5 Left Arrow Key This key is used to scroll through menu items when cooking in the

Manual mode. (Inactive in the Auto mode.)

6 Down Arrow Key While in the Menu mode, this key is used to decrease a numerical

value and to scroll through the characters when entering a new menu item or modifying an old one. (Inactive in the Auto mode.)

7 OK Key This key is used to accept the information entered.

8 Right Arrow Key This key is used to scroll through menu items when cooking in the

Manual mode. (Inactive in the Auto mode.)

9 Up Arrow Key While in the Menu mode, this key is used to increase a numerical

value and to scroll through the characters when entering a new menu item or modifying an old one. (Inactive in the Auto mode.)

10 Program Key This key is used to enter and exit the Programming mode.

11 Temperature Key When pressed and held for 3 seconds, this key will access the

Probe Calibration screen.

12 Cook Time Key This key is used to change the remove time of a specific menu

item. To change a specific cook time, the item must be selected in the Manual mode. (Note: Press and hold the Cook Time key for three seconds to activate.)

13 Liquid Crystal Display This screen displays menu options and information.

101018

Important to the Operator

Symbol Definitions

To better communicate in the International arena, the words on many of our operator keys have been replaced by symbols to indicate their functions. Your Taylor equipment is designed with these International symbols.

The following chart identifies the symbol definitions.

= ON/OFF

= AM/PM

Figure 10

= PROGRAM

= TEMPERATURE

= TIME

101018

EQUIPMENT SET-UP PROCEDURES

Installing Upper Platen Release Sheets

1. Slide the release material retention bar through the loop in the release sheet. (See Figure 11.)

Figure 11

2. Engage the material retention bar into the hooks provided on the platen. (See Figure 12.)

Figure 13

4. Carefully wrap the release sheet side flaps over the cover rails and secure the sheet with locking clips. (See Figure 14.)

Figure 12

3. Center the release sheet on the bar. Pull it tightly over the release material bar located in the front of the platen. Secure the sheet with two locking clips. (See Figure 13.)

Figure 14

IMPORTANT! Do not crease the release sheet. This will greatly reduce the life of the sheet.

5. Make sure the release sheets are tight across the upper platen surface.

6. Repeat these steps for the other upper platen.

Installing Lower Release Sheets (Grills Using Lower Release Sheets)

Note: The following steps pertain to grill

markets using lower release sheets, only. If lower release sheets are not used, proceed to “Start-Up of the Grill” on page 20.

WARNING! Upper release sheets

cannot be used on the lower grill surface. Poor quality and potential food safety issues will occur.

1. Clean the grill with a sanitizer-soaked grill cloth to remove any debris on the grill. (See Figure 15.)

4. The screen will then display, “CLEAN GRILL SURFACES,” followed by “CLOSE PLATEN FOR AUTO LEVELING.”

5. Using a sundae spoon, distribute two level spoonfuls of soy adhesion flakes over a warm 3 ft. (1 m.) grill surface, allowing the flakes to melt. (See Figure 17.)

Figure 17

6. Using a clean squeegee, spread the flakes on the cooking zone. (See Figure 18.)

Figure 15

2. Place the fan interlock switch in the ON position. The controller will display the message “OFF”. (See Figure 16.)

Figure 16

3. Press the key for 3 - 5 seconds. “AM TOO COOL” and “AM FOLDED EGGS CLAM” will be displayed on the control screen.

Figure 18

7. Put on heat-resistant gloves. (See Figure 19.)

Figure 19

121102

8. With the longest side of the lower release sheet facing the back of the grill, hold the release sheet about one inch from the end of each side. Align the back edge of the release sheet with the back splash and the side edge of the grill. (See Figure 20.)

11. Press the Standby button to close the platen. (See Figure 22.)

Figure 22

12. After the platen has closed, the grill will start heating up to the proper temperature. The control will display the following message until the grill has reached the proper temperature, ”TOO COOL FOR AUTO LEVELING”.

Figure 20

9. Using the grill squeegee, gently squeegee out air bubbles, making sure not to crease or fold the release sheet. (See Figure 21.)

Figure 21

13. When the grill has reached the proper temperature, the screen will display, “PLEASE WAIT FOR AUTO LEVELING”.

14. When the Auto Leveling is complete, the upper platen will raise. The screen will display the product that had been selected.

The release sheet must be changed when:

S Product sticks to the release sheet.

S Carbon builds up, causing problems in

taste or appearance.

S There is a tear in the release sheet in

the cooking area.

S The release material substance is worn

from the release sheet.

Note: Reverse the cooking side of the release sheets on a daily basis.

10. Repeat the last 2 steps for the other half of the grill surface. The release sheets will overlap about 1” (25 mm) in the middle.

Note: When properly applied, the release sheet will lay flat, with only a few small air bubbles.

Care of Release Sheets

S DO NOT fold or crease.

S DO NOT touch with any sharp object or

abrasive.

S DO NOT hose with hot water or soak in

water.

S DO NOT place under other objects.

121101

Start-Up of the Grill

IMPORTANT: The lower grill plate and the

upper platen MUST BE CLEAN before starting these procedures.

Note: Grills that use lower release sheets require start up of grill before installation of lower release sheets. (See page 18.)

1. Place the fan interlock switch in the ON position. The controller will display the message “OFF”. (See Figure 23.)

Figure 23

2. Heat up the grill by pressing the key for 3 - 5 seconds. “AM TOO COOL” and “AM FOLDED EGGS - CLAM” will be displayed on the control screen. (See Figure 24.)

3. The control will first display, “CLEAN GRILL SURFACES” and then display, “CLOSE PLATEN FOR AUTO LEVELING.”

4. Press the Standby button to close the platen. (See Figure 25.)

Figure 25

5. After the platen has closed, the grill will start heating up to the proper temperature. The control will display the following message until the grill has reached the proper temperature, ”TOO COOL FOR AUTO LEVELING”.

6. When the grill has reached the proper temperature, the screen will display, “PLEASE WAIT FOR AUTO LEVELING”.

7. When the Auto Leveling is complete, the upper platen will raise. The screen will display the product that had been selected.

Figure 24

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