TANDBERG C Series Reference Manual

OTN Training Reference Material

Tandberg C Series Reference Guide

Table of Contents

1.0 Terminology

1.1. Types of Videoconferences

1.2. Styles of Videoconferences

1.3. Modes of Videoconferences

1.4. Telemedicine Tools

1.5. Learning Tools

2.0 Equipment Guide

2.1. Equipment Components

2.2. Equipment Guide

2.3. Hooking Up a Laptop

2.4. Framing the Camera

2.5. Equipment Troubleshooting

2.6. Technical Support

3.0 Etiquette

3.1. Etiquette Guidelines

3.2. Presenter Guide

4.0 Contacts

4.1. Useful Contacts

Educational Videoconferences

Administrative Videoconferences

discussions.

3 | OTN Training Services

Types of Videoconferences

» Open: posted on Learning Centre and

Ncompass Calendar.

» Closed: invited participants only.

» Team meetings between different sites.

For example committee meetings, all

Clinical Videoconferences

staff announcements or policy

» Direct: health care provider and patient.
» Indirect: healthcare providers discussing

specific patients and making a plan of care.

Point-to-point Videoconference

4 | OTN Training Services

Styles of Videoconferences

Multipoint Videoconferences

• Two sites only.

• Other site is always seen on monitor.

• Option to dial directly (must be scheduled).

• Often for clinical use (consultant dials patient).

• Three or more sites.

• Uses a bridge program.

• Starts and ends automatically.

• Often used for educational/administrative use.

5 | OTN Training Services

Modes of Videoconferences

Full screen mode

• Screen displays the person speaking or

making the loudest noise.

• Default mode

• Must mute if your site is not the presenter

• Recommended for presentations

Multi-Screen mode

• Visual set-up where all sites are visible on
the screen at the same time

• “Brady Bunch” layout (3+1, 5+1, etc.)

• Mode is selected by the scheduling site

Telemedicine Tools

Ncompass Scheduling

Ncompass is an online scheduling tool that allows OTN
Members to self-schedule and manage both clinical and
non-clinical videoconference events. Ncompass users can
book video systems, send emails to participants and
maintain a searchable calendar of events. In addition,
Ncompass allows Members to publish open events so that
others can view public events from the Learning Centre. A
vital part of organizing events on the Network, it is
recommended that at least two members of your team be
trained in Ncompass.

OTN Telemedicine Directory

The OTN Telemedicine Directory provides Members with an
easy way to access Telemedicine consultants and programs.
It is also a place to promote, coordinate and manage
services offered via Telemedicine. The consultant profile
features the types of referrals a consultant accepts,
specialized areas of practice and the geographic area
served. The site profile features the programs available at a
site, the site type and geographical area served. To create
your own account and request a profile, email
[e-mail].

Learning Tools

7 | OTN Training Services

OTN Learning Centre

The Learning Centre provides an online and easy-to-use
single point of access to all OTN Member distance education
offerings. The Learning Centre makes it easier to find
education events (including searches by area of therapeutic
care) as well as actively promote those relevant to your
organizations. The Learning Centre can also be used to
promote and build education programs. Please visit
www.learning.otn.ca for more details.

OTN Webcasting Centre

Webcasting refers to the process where an educational
videoconference session is broadcast over the OTN network
and the web (Internet) at the same time. There are two
kinds of webcasts:

o Live Webcasts: Participants can log on to their

computer and view the live videoconference session
at the same time that it is being broadcast over the
OTN network.

o Archived Webcasts: This means that the

videoconference has been “taped” and is available for

viewing at any time.