TANDBERG C20, C20 PLUS User Manual
What’s in this guide? Getting started Making calls Using the phone book In-call features
Codec C90
Advanced settings
Codec C60
Codec C 40
Codec C20
Quick Set C20 / C20 Plus
TC 3.0
The next generation HD team
collaboration solution.
The TANDBERG Profile, the
Quick Set C20 and Quick Set
C20 Plus, as well as solutions
based on the Codec C Series,
bring colleagues face-to-face at
the touch of a button through a
user-friendly interface.
Easily share presentations and
multimedia to spark ideas and
generate better discussions.
User Guide
Profile Series, Codec C Series
Quick Set C20 / C20 Plus
www.tandberg.com
Profile 65” Dual
Profile 65”
Profile 52” Dual
Profile 52”
Profile 42”
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What’s in this guide? Getting started Making calls Using the phone book In-call features
What’s in this guide?
What’s in this user guide?
Advanced settings
Getting started
Waking up the system..................................... 4
The TRC5 remote control ................................ 5
Navigating in the menus .................................. 7
Entering text in text fields
What happens when you press
a number key? .............................................. 8
Using the number keys in text fields ............ 8
Screen layout ................................................... 9
Camera presets ............................................. 10
Adding a camera preset ................................ 11
Camera settings ............................................ 12
Main source ................................................... 13
Call settings—an overview ........................... 13
Call settings—auto answer options .............. 14
Call settings—default call rate....................... 14
Language settings ........................................... 15
About the setting of date and time ............... 15
Setting date and time manually ...................... 16
Setting date and time automatically ............... 16
Selecting ring tone ........................................ 17
Setting ring tone volume ............................... 17
Setting key tone to on or off.......................... 18
Setting wallpaper on your screen .................. 18
Inserting your own wallpaper ........................ 19
System information ....................................... 19
Entering the Advanced configuration ............ 20
Restarting the system ................................... 20
............................... 8
Making calls
Making calls by dialing the number ............... 22
When someone is calling .............................. 22
Terminating an ongoing call ...........................22
Making calls using phone book ..................... 23
Making calls using the recent calls list .......... 24
The icons used ........................................... 24
Management systems booking list ............... 25
Calling more than one (optional) .................... 26
Using MultiWay™ to call more than one ........ 27
Which codec does my system have? ............ 28
Phone book usage
Basic phone book features ............................ 30
Navigating in the phone book ..................... 30
Calling an entry in the phone book ............. 30
Searching in the phone book ......................... 31
Adding new contacts to the phone book ...... 32
Editing existing entries in the phone book .... 33
In-call features
Sharing a PC presentation ............................. 35
Dual video stream ......................................35
Sharing a presentation ................................ 35
If the presentation fails to show ................. 35
Other presentation sources ........................ 35
Controlling the cameras ................................36
Controlling your own camera (near side) .... 36
Controlling the far end camera ................... 36
Advanced settings
About the advanced settings ........................ 38
Advanced configuration & password............. 38
Defining softbutton functions ....................... 39
Softbutton—Main source selection ..............40
Softbutton—Camera Preset ......................... 41
Softbutton—Speed dials ............................... 42
Softbutton—Clear softbuttons ...................... 43
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
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Chapter 1
Getting started
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Waking up the system
To make a call you need to wake up the system from standby.
However, if someone calls you, the system will wake up by itself.
• To wake up the system just pick up the TRCV remote control or
press any key. You may have to point the remote control towards
the system to make sure it discovers you.
• The system will now display the wallpaper.
• The dial-in address (H.323 Alias ID) or dial-in number (H.323 Alias
E164) of your system is displayed in the upper left corner. If you
have questions about the dial-in address or number, contact your
system administrator.
• The screen will also indicate if there are any calls you have missed.
After wake-up, the screen will typically look like this:
The dial-in address (H.323 Alias ID) or dial-in
number (H.323 Alias E164) of your system is
displayed in the upper left corner.
alice.wonderland@mycompany.com
Softkeys (described on the following pages).
If the system fails to respond to the remote control or to incoming calls, make sure that:
• The system is connected to line voltage.
• The remote control has working batteries.
• The internal cables, such as the monitor cable and/or the camera cables are properly
connected, see the installation sheet for details, if needed.
Date and time of day.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
The TRC5 remote control
The func tion keys in the upper part of the remote control
reflects the softkeys on screen.
The middle part of the remote control is used to handle
video, sound, phone book, menus and navigation.
The lower part of the remote control is similar to the keypad
of a mobile phone.
FUNCTION KEYS: Each
key corresponds to a soft
key on the screen and
represents shortcuts and
advanced functions.
Advanced settings
MICROPHONE: Press the key
to go between the
microphone(s) on and
microphone(s) off.
VOLUME: Press
the + or – on the
to adjust the volume. Press
– to mute an incoming call.
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key
PRESENTATION: Press the
to show or hide a presentation.
ZOOM: Press
the + or – on the
key to zoom the camera
in and out.
key
ARROW UP/DOWN: Use the and arrow keys to navigate in the menu and to move
the camera (pan, tilt) when the menu on screen is not displayed.
ARROW LEFT: Press the
arrow key to go one
step back in the menu or
to move to the left in a
text field.
OK/SELECT: Press the
key to confirm your choice or selection.
ARROW RIGHT: Press
the arrow key to
expand the selected
menu item or to move
to the right in a text
field.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Alphanumeric keypad: Use the keypad in the same way as you would use a mobile phone.
Advanced settings
PHONE BOOK: Press the
key to display the
phone book.
CALL: Press the
key to display the
recent ca lls menu.
Select one or more
contacts and press
key to initiate
the
the call.
Press this key to
accept an incoming
call.
HOME: Press the
key to go back to the
Home menu.
LAYOUT: Press the
key to display the Layout
menu, then select a view
in the menu.
END CALL / STANDBY:
Press the key
to reject an incoming call, to
end an ongoing call
or—when idle—to go
into standby mode.
When navigating in the
menus is used to exit the
menu system.
Press and hold this button
to have the system enter
standby mode.
CLEAR: Press the
remove characters in a text field.
0-9, a-z, period (.), @,
space, *: Press a key
repeatedly to toggle
between the options
displayed on each key.
abc/123 #: Press and
hold the # key to toggle
between lower case
characters and numbers.
key to
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Navigating in the menus
Use the remote control to operate your TANDBERG video system. A few
basic navigation principles are all you need to know to get started.
• Press the home key ( ) to show the Home menu.
• The arrow keys in the center of the upper part of the remote control are
used to navigate in the menus.
• When the system shows the Home menu only (see the Fig. below),
pressing home key ( ) will hide the menu. To bring it back, press the
home key ( ) again.
• In an input field, pressing will delete characters/numbers to the left of
the cursor position.
Press the key to display the Home menu on the screen.
The element currently
selected is indicated by
an orange rectangle.
Use the
keys to navigate up and
down in a menu.
and arrow
The little
triangle
indicates that
a submenu is
available.
Example showing a submenu displayed by pressing the right arrow key.
The little triangle ( ) indicates
that there are further submenus
Use the
the menu expansion (to go back one
level).
arrow key key to collapse
available. Use the arrow key or
Use the
and return to showing the Home menu
to show this submenu.
home key ( ) to exit all menus
only.
If there is no menu shown...
Wake up the system by lifting the remote control and press the key to display the
Home menu.
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Softkeys not used in a given
context are shown ghosted
(grey).
Context sensitive softkeys
corresponding to the
function keys of the remote
control.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Entering text in text fields
Some menu fields expect text information to be entered. This is used to
enter the number or the identity of the person you want to call. It is also
used for such things as to search in the phone book and maintain your list
of contacts (My contacts).
What happens when you press a number key?
• If you press a number key when you are not in a call, the Call menu will
be shown.
• The system will automatically switch to text mode (abc) inside entry
fields expecting text entries. Entering letters is similar to as on a mobile
phone—see right.
• The system will automatically switch to number mode (123) inside entry
fields expecting number entries. Dial with the number keys as usual.
Special characters
Using the number keys in text fields
Whenever text entries are expected by the system, a small abc appears in the right lower
corner of the entr y field.
For entry fields expecting numbers, 123 will appear instead.
In text mode (abc), entries from the number keys are automatically interpreted as text
entries in the same way as on a mobile phone.
Guidelines:
• Press the key that corresponds to the required letter as many times as needed to
produce that letter.
• Switch between text mode (abc) and number mode (123) by keeping the # abc/123
key depressed for more than a second.
• To insert space, press the 0 _ key.
• To insert the @ sign, press the 1-key twice, while the keypad is in text mode.
• To insert the . sign, press the
• To write digits and numbers in a text input field, repeatedly press the corresponding
key until the digit appears.
• To erase incorrect inputs, use the c key.
.-key once, while the keypad is in number mode.
*
Special characters
Sometimes you will need to use special characters, for example when entering names in
My contacts.
Sometimes it is likely that special characters are needed. The softkey
will then be displayed. This will give you access to the
special characters menu, shown to the right.
special c haract ers
If needed, press this
key repeatedly until
the input field is set as
required (123/abc).
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Screen layout
The layout of the screen can be changed as shown to the right.
To show the display options screen, press the
Alternatively, you may get to it through Settings > Layout.
• Use the arrow keys to move between the alternatives and use to
select the alternative you want to use.
• You may—or may not—include selfview (to show the outgoing video
signal from your own system). This will show you what others will see
from your system.
Tip: Adding wallpaper to your screen
In the Home menu, navigate
down to Set tings and press
the key.
layout ( ) key.
In the set tings
submenu
navigate down to
Wallpaper. Press
again.
Layout control outside a call is limited
to the choice between showing
selfview and showing a wallpaper...
However, if you already have activated
the selfview, the menu will give you
these options when you enter the menu
again.
Layout control used during a call gives you the possibility to include selfview...
Layout control when in a call provides
the choice of showing selfview or full
screen participant...
Select between the
options available and
press the key to leave
the menu putting your
choice into effect. See
also page 18 for more
on this.
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However, if you already have activated
the selfview, you may select where the
selfview should appear in the image
when you enter the menu again.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Camera presets
You may create predefined settings of where the camera points and the
zoom. This is referred to as camera presets. See the next page for more.
Do as follows:
1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown as required. In this way you will see what
other will see of you in a call.
2. Press the key on the remote control to display the Home menu and
select Camera control.
3. Softbuttons will now appear. Press the function key corresponding to
Camera presets (funct ion key number 2 from the left).
4. To hide the Camera presets, use the same fun ction key again.
Where to find it
Using the presets (I)
Camera presets must have been defined before you do this.
Press the key on the remote control to display the Home menu and select
Camera control. Use the and arrow keys to navigate in the menu. Use
to select a preset. The camera will now move accordingly. Note that this feature
may be used any time.
Using the presets (II)
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Camera presets must have been defined before you do this.
Press the
Camera control. Use the 0~9 keys to select a preset. The camera will now
move accordingly. Note that this feature may be used any time.
key on the remote control to display the Home menu and select
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Adding a camera preset
For more on camera presets, as such, see the previous page.
To add a camera preset, do as follows:
1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown. In this way you will see what other will
see of you in a call.
2. Adjust where the camera points and the zoom using the four arrow keys
and the zoom key.
3. Press the key on the remote control to display the Home menu and
select Camera control.
4. This will cause softbuttons to appear. Press the function key
corresponding to Camera presets (functi on key number 2 from the left).
5. Follow the procedure shown to the right.
Moving and zooming the camera
Adding a camera preset
In the Camera presets menu
navigate to Add camera preset
and press .
Navigate to the preset to
define (or redefine, if it already
existed). Press to produce the
submenu.
Give it a descriptive name, use
special characters, if needed.
Use the arro w keys and the
zoom keys.
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Save the new preset.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Camera settings
Camera settings let you adjust the exposure and whitebalance.
Do as follows:
1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown as required.
2. Press the key on the remote control to display the Home menu and
select Camera control.
3. This will cause softbuttons to appear. Press the function key
corresponding to Camera settings (func tion key number 2 from the
left).
4. Follow the procedures outlined to the right.
Adjusting the exposure
If you change the
Brightness mode to
Manual, the Brightness
level will be possible to
set by you. Since Auto
has been chosen here,
the actual level is shown
ghosted.
Backlight compensates for any backlight shining on
the camera from behind you. Such light conditions
often make you appear darker than needed..
Adjusting the whitebalance
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Since the whitebalance has been set to Manual in this case, you will have access
to setting the whitebalance in the usual manner. Use Automatic if that is more
convenient.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Main source
You may choose what to use as the main input source. This will typically
be the camera, a secondary camera (if applicable), the PC input or other
sources such as a DVD player.
Do as follows:
1. In the menu select Settings > Main source and expand the submenu.
2. Use the arrow keys to move between the alternatives and use to
select the alternative you want to use.
3. Collapse the menu using the arrow key.
Call settings—an overview
Use the Call settings menu to set the default bit rate and how the system
shall answer incoming calls. Answering can be set to automatic or to
manual. More on this can be found on the next page.
Do as follows:
1. In the menu select Settings > Call settings and expand the submenu.
2. Use the arrow keys to move between the alternatives and use to
select the alternative you want to use.
3. Collapse the menu using the arrow key.
This example has been
taken from a Codec C20
equipped Profile. Larger
systems may have
more options.
More on Profiles and
their codecs can be
found on
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page 28.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Call settings—auto answer options
You may set up your system to answer automatically whenever someone
calls you. If you choose to do so, you may also specify how long time it
shall take before your system connects you.
For privacy reasons you may want your microphone to be muted (turned
off) when the system answers automatically.
Set to On to have your
system answer incoming
calls automatically and Off
to answer them manually.
Use the and arrow
keys to alter how long
time it shall take before
your system connects you.
Interval is 0 –50 seconds.
Call settings—default call rate
The Call settings menu lets you set the default call rate expressed as
default number of kilobits per second.
You may want to consult your system administrator to discuss the best
setting in your environment.
Options are 128, 256, 384, 512, 768 (initial default), 1152, 1472, 1920,
2560, 3072, 4000 and 6000 bits per second.
For privacy you may set the
microphone to be muted upon
autoanswer. You will then have
to activate the microphone
yourself (press
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).
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