Sony KD-49XD7005 Schematic

4.6 (16)

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL (COMMON)

GN2TR CHASSIS

Segment: QEL

Version

Date

Subject

1

06/2016

1st Issue.

2

08/2016

Add Appendix 1 : Reset vs. Factory Reset ( pg 168 )

LCD TV

9-888-701-02

For SM - Unique , please refer :

9-888-701-Px ( Asia)

9-888-701-Ax ( America)

9-888-701-Ex ( Europe )

9-888-701-C1 ( China )

9-888-701-Jx ( Japan )

SERVICE MANUAL (COMMON)

GN2TR CHASSIS

Segment: QEL

LCD TV

MODEL LIST

THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS:

REGION

 

 

 

 

ASIA

AMERICA

EUROPE

CHINA

JAPAN

MODEL

KD-49X7*D KD-55X7*D

KD-49XD7* KD-55XD7*

KJ-49X7*D XBR-55X7*D

XBR-49X7*D

TABLE OF CONTENTS

Section Title

Page

1. SAFETY NOTES

 

Warnings and Caution……………………………………………………….

5

Caution Handling of LCD Panel ......……………....................................

5

Caution About the Lithium Battery…………….........................................

6

Safety Check Out ........................…………….........................................

6

Leakage Test ..........................................................................................

6

How to Find a Good Earth Ground…………………………………………

6

Lead Free Information….……………………………………………………

7

Handling the Flexible Flat Cable (FFC)…………………………………….

7

Assemble and Dissemble Tuner Module …………………………..…….

9

2. SELF DIAGNOSTIC FUNCTION

 

Self Diagnosic ……………......................................................................

10

3. TROUBLE SHOOTING

 

Troubleshooting Items ……………………………………………………..

14

No Power…….………………………………………………………………..

15

LED Blinking.............................................................................................

40

No Sound.............................…………………………………………..........

76

No Picture.................................................................................................

94

Side Buttons Malfunction …………………………………………………….

138

Network Malfunction ……………………………………………………………

144

Section Title

Page

4. SERVICE ADJUSTMENTS

 

How to Enter Service Mode.............................................................

153

Software Version ……………....................……….………………………

154

Serial Number Edit ………………..………………………………..……..

155

Model Number Setting ………….…..……………………………………...

157

WB Adjustment ………………………………….…………………………..

158

WB/Mura/CUC data transfer ……........................................................

159

HDD Performance Check.......................................................................

160

HDD Re-Register …………………………………………………………..

161

Summary of Service Control ………………………………………………

162

How to Enter Self Diagnosis Display ……………………………………..

163

5. DIAGRAMS

 

Circuit Board Location .........................................................................

164

Block Diagram......................................................................................

165

Connector Diagram ………………………………………......................

166

Please refer Service Manual – Unique for below information : -Safety Warnings

-Wire Dressing -Circuit Board Location

-Disassembly and Exploded View.

Note: Pictures provided in this Service Manual might have slight difference from the actual sets.

4

SECTION 1

SAFETY NOTES

1-1. Warnings and Caution

1)These servicing instructions are for use by qualified service personnel only.

2)To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

3)An isolation transformer should be used during any service to avoid Possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line.

4)Be sure to follow these guidelines to protect your property and

avoid causing serious injury :

Carry the TV with an adequate number of people; larger size TVs require two or more people.

Correct hand placement while carrying the TV is very important for safety and to avoid damages.

5) Components identified by shading and ! mark on the exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.

1-2. Caution Handling of LCD Panel

When repairing the LCD Panel, make sure you are grounded with a wrist band. When repairing the LCD Panel on the wall, the panel must be secured using the 4 mounting holes on the rear cover.

1)Do not press the panel or frame edge to avoid the risk of electric shock.

2)Do not scratch or press on the panel with any sharp objects.

3)Do not leave the module in high temperature or in areas of high humidity for an extended period of time.

4)Do not expose the LCD panel to direct sunlight.

5)Avoid contact with water. It may cause short circuit within the module.

6)Disconnect the AC power when replacing the backlight (CCFL) or

inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)

7)Always clean the LCD panel with a soft cloth material.

8)Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short circuit.

9)Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).

10)During the repair, DO NOT leave the Power On or Burn-in period for more than 1 hour while the TV is face down on a cloth.

Figure 1. TV is faced down on a cloth during repair.

5

1-3. Caution About the Lithium Battery

1) Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

2) Outer case broken battery should not contact to water.

1-4. Safety Check-Out

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:-

1)Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.

2)Check the inter board wiring to ensure that no wires are pinched or

contact high-wattage resistors.

3)Check all control knobs, shields, covers, ground straps and mounting hardware have been replaced. Be absolutely certain you have replaced all the insulators.

4) Look for unauthorized replacement parts, particularly transistors that

were installed during a previous repair. Point them out to the customer and recommend their replacement.

5)Look for parts which, though functioning show obvious signs of deterioration. Point them out to the customer and recommend their replacement.

6)Check the line cords for cracks and abrasion. Recommend the

replacement of any such line cord to the customer.

7) Check the antenna terminals, metal trim, metalized knobs, screws and all other exposed metal parts for AC leakage. Check leakage test as described next.

8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.

1-5.Leakage Test

(To protect electric shock when customer touch the terminal.)

Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or peak reading)

Stabilized power supply instrument and isolated voltage transformer: Use too much current capacity and isolated voltage transformer does not need to use stabilized power supply equipment.

Specification of RMS volt meter: Input resistance > 1 Mohm, Input capacitance < 200 pF, Frequency range: 15 Hz – 1MHz . Refer Figure 1. Isolated type volt -meter (FLUKE 8921A etc *1)

*1 Not use FLUKE 8920A that connected to protective earth by diode

#Leakage currentof measurementinstrumentis less than 10μArms when under test equipment AC plug is opened

#Set up the following condition and turn on the set. Applied voltage: Nominal input voltage (Description on Nameplate)

#Measure the leakage current between one phase conductor and neutral for terminal 1 and terminal

2. Read rms value, and then calculate to peak value PEAK VALUE =√2

RMS VALUE

Comply with the following requirement

Class II equipment (2-pin plug): for each terminal, the worst value of measurement must not exceed AC 283uA peak).

Note: including AC adaptor, AC adaptor/DC operated unit combination Note: Products which are always used in touch with human body: 141uA (peak)

Note: As for products destined for Southeast Asia (Rod Antenna is accessory. Or it is packed with a product.), the worst value must not exceed AC 141uA (peak).

Figure 1 – Measuring network for Leakage Current

6

1-6. How to Find a Good Earth Ground

1)A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground.

2)If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.

3)If a cold-water pipe is not accessible, connect a 60to 100-watt troublelight (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure 3).

Figure 3. Checking for earth ground.

1-7. Lead Free Information

The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation.

Figure 4: LF Logo

Figure 5: LF logo on circuit board

The servicing of these boards requires special precautions. It is strongly recommended to use Lead Free Solder material in order to guarantee optimal quality of new solder joints.

1-8. Handling the FLEXIBLE FLAT CABLE (FFC)

When you insert / pull out FFC, please grasp a reinforcement board and main body of FFC.

7

Sony KD-49XD7005 Schematic

<INSERTION>

Insert properly without slanting

<PULL OUT>

Press release button at the same time pull out FFC cable

8

1-9. Assemble and Dissemble Tuner Module

Tuner Module treatment way

1.The insertion & extraction angle of the module is permitted to specified degree for connector

Push down to screw.

For removing Tuner Module,

After un screwed, Automatically the Module will float to correct degree.

So please extract it with keeping this degree.

20°

Reference paper for 20 degree

(If need please use for fit by cutting this paper)

20°

9

SECTION 2

SELF DIAGNOSTIC FUNCTION

The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem.

A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.

If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.

DIAGNOSTIC TEST INDICATORS

When an error occurs, the Smart Core Red LED will flash a set number of times to indicate the possible cause of the problem.

If there is more than one error, the LED will identify the first of the problem areas.

Result for all of the following diagnostic items are displayed on screen.

If the screen displays a “0”, no error has occurred .

 

Smart Core RED

QM-L/QH-L/QH2/QE-L/QE

 

 

 

 

LED blinking count

 

 

 

 

 

 

 

 

 

2x

<B/G/A> Main 12V over voltage [MAIN_POWER]

 

 

 

 

 

 

 

 

 

 

3x

<B> Main 5.0V failure [DC_ALERT]

 

 

 

 

 

 

 

 

 

<B/S> Audio amp. protection [AUD_ERR]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4x

None

 

 

 

 

 

 

 

blue italic: detect at startup sequence only.

 

 

<P/T/G/B> Panel ID EEPROM I2C No ACK (Also panel power

 

 

5x

 

<G>: Power supply board,

 

failure is a suspect) [P_ID_ERR]

 

<B>: Main board,

 

 

 

 

 

 

 

<T>: T-con board

 

6x

<G/P/B/LD> Backlight failure [BACKLIGHT]

 

<LD> LD board (if AC adapter model, it would

 

 

 

 

power supply for Set)

 

 

 

 

 

7x

Over temperature protection [TEMP_ERR]

 

<P>: Panel module

 

<B> Temp. sensor I2C No ACK [TEMP_ERR]

 

<S>: Speaker

 

 

 

<A>: Power Adapter,

 

8x

None

 

<D>: 4KBE + audio board (w/ 4KBE only),

 

 

<Tu>: Tuner board (w/o 4KBE only)

 

 

 

 

 

 

 

 

 

 

 

 

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Record Only

QM-L/QH-L/QH2/QE-L/QE

 

 

 

 

 

Item

 

 

 

 

 

 

 

 

 

 

 

 

<B/Tu> Tuner & Demodulator I2C

 

 

 

 

 

TU_DEMOD

communication failure

 

 

 

 

 

 

Tuner board set detect

 

 

Blue italic: detect at startup sequence only.

 

 

 

 

 

 

<G>: Power supply board,

 

 

 

 

 

 

TCON_ERR

None

 

 

<B>: Main board,

 

 

 

 

<T>: T-con board,

 

 

 

 

 

 

<TE>: Temp Censor board,

 

 

 

 

 

 

<LD> LD board (if AC adapter model, it would power

 

 

 

<T> FRC device is not finished Initial sequence

 

 

FRCTC_I2C

 

 

supply for Set)

 

 

FRC device I2C communication failure

 

 

<P>: Panel module

 

 

 

 

 

 

 

 

 

 

 

<S>: Speaker

 

 

 

 

 

 

<A>: Power Adapter,

 

 

AUD_ERR_I2C

None

 

 

<D>: 4KBE + audio board (w/ 4KBE only),

 

 

 

 

 

 

<Tu>: Tuner board (w/o 4KBE only)

 

 

 

 

 

 

 

 

11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Entry (Self Diagnosis Display)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- Go to the standby by a remote.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- Push the buttons sequentially:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error count

 

 

 

 

<Display><5><Vol-><Power>

 

 

 

 

 

 

 

Error Item

SELF CHECK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Exit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-If you want to finish service mode app, do AC OFF/ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<<

 

 

 

 

→*Service mode app is disable perfectly

 

 

 

 

 

 

002

 

MAIN POWER

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

000

 

-if you want to move home menu, push <HOME>button

 

003

 

DC ALERT

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

 

 

003

 

AUD ERR

 

 

 

150101000018

 

 

150101000018

 

 

150101000018

003

 

→*Service mode app do background(not disable

 

 

 

 

 

 

 

 

 

 

 

003

 

TU DEMOD

 

 

 

150101000218

 

 

150101000223

 

 

150101000105

003

 

perfectly)

 

 

 

 

 

 

004

 

LD ERR

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

000

 

 

 

 

 

 

 

 

 

005

 

TCON ERR

 

 

 

150101000504

 

 

000000000000

 

 

000000000000

001

 

 

 

 

 

 

 

 

 

005

 

P ID ERR

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

000

 

 

 

Smart Core Red

 

 

 

 

005

 

FRCTC I2C

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

000

 

 

 

LED blinking

 

 

 

 

006

 

BACKLIGHT ERR

 

 

 

000000000000

 

 

000000000000

 

 

000000000000

000

Format of error timestamps

 

count

 

 

 

 

007

 

TEMP ERR

 

 

 

150101000200

 

 

150101000002

 

 

000000000000

002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YYMMDDhhmmss (in UTC)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

00005

00414 00002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Example:

 

 

 

 

 

 

 

 

 

 

[Home]Exit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

120823132523 -> Aug 23 2012 13:25:23 UTC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

 

 

 

Error

 

 

 

Error

 

 

 

 

* Only when time is set, an error timestamp

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

timestam

 

timestam

 

 

 

timesta

 

 

 

is saved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

p for last

 

p for

 

 

 

mp for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

recorded

 

second

 

 

 

3rd last

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

error

 

last

 

 

 

recorde

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

recorded

 

 

 

d error

 

 

 

Panel Operation Time clear

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<7> -> <0>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operation Time [hr] – Boot Count – Panel Operation Time [hr]

 

 

 

 

 

 

 

 

 

 

 

Timestamps and Error Count clear

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<8> -> <0>

 

 

 

 

 

 

 

 

•Panel Operation Time is recorded every 30 min, but Total

 

 

Total Operation Time and Boot Count clear

 

 

 

 

 

 

 

Operation Time is recorded every 1 hr.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Therefore, the panel op. time might become larger than the

 

<9> -> <0>

 

 

 

 

 

 

 

 

total op. time.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12

Triage Chart

Before you make the service call…

1.Confirm the symptom from the customer.

2.Select that symptom from the chart.

3.Bring all the boards and cables listed for that symptom.

4.Follow the troubleshooting charts in the technical guides to isolate the board.

Chart Color Code

RED DOT: Most likely defective part

BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom

 

 

 

 

 

 

 

 

 

Symproms - no

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptoms - Shutdown. Power LED

 

 

shutdown

 

No

 

Video

 

Remote

Network

Audio

Skype

Smart Core

Bluetooth

 

 

blinking red diagnostics sequences

 

Error log record

Power

- missing or distorted

(BT)

 

 

 

 

 

 

 

 

 

 

 

only

 

 

 

 

 

 

 

 

 

 

 

 

Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No White

Statio

No

 

 

 

 

 

 

 

Bluetooth /

 

 

 

 

 

 

 

 

 

TU_

TCO

FRC

AUD_E

Power LED

nary

video

 

No

 

Wireless

 

Skype

Smart Core

One Step

 

2

 

3

4

5

6

7

8

DEM

N_E

TC_

RR_I2

& does not

colore

One

NO RF

video

No

can't

No Audio

Can't

no LED (Set

Remote

 

 

 

 

 

 

 

 

 

OD

RR

I2C

 

C

reponse to

d lines

of

input

all

Remote

connect

 

Work

is still alive)

(OSR)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

remote

or dots

Input

 

Inputs

 

 

 

 

 

can't

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Dead Set)

s

 

 

 

 

 

 

 

connect

B* Board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DPA Board

 

 

 

 

 

 

 

 

 

 

 

(QX only)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

G*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Board/ADP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

H* Board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tuner board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Except QX)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wifi & BT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Module

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LD* Board

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

V By One

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FFC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tcon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LCD Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel

Panel

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

 

(Commu

(Backli

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

Power

LD

nication)

ght)

TEMP

4KBE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13

SECTION 3

TROUBLESHOOTING

No

Item

1.0

No Power - PSU

1.2

No Power -u-Com Failure

1.3

No Power - DDCON/LDO

1.4

No Power - Main Device Failure

1.5

No Power - Main Device Replacement

2.0

LED Blinking: 2x (Main power Error)

2.1

LED Blinking: 3x (DC Alert)

2.2

LED Blinking: 3x (Audio Error)

2.3

LED Blinking: 4x (LD Voltage Error)

2.4

LED Blinking: 5x (Panel Communication Error)

2.5

LED Blinking: 6x (Backlight Error)

2.6

LED Blinking: 7x (Temperature Error)

3.0

No Sound

3.1

No Sound: Audio (For all models)

3.3

Main Board Power Off Checking (for Main SP Lch &

Rch)

3.4

Main Board Power On Checking (for Main SP Lch &

Rch)

3.5

No Sound: HP / Lineout Only

3.6

No Sound: SCART OUT Audio

3.7

No Sound: Tuner

3.8

No Sound: HDMI

No

Item

4.0

No Picture: All models

4.1

No Picture: VIDEO Component/CVBS/SCART Analog

Signal Path

4.2

No Picture: VIDEO

4.3

No Picture: Component/SCART

4.4

No Picture: Tuner

4.5

No Picture: HDMI

5.0

Side Buttons Malfunction

5.1

IR Remote Commander Malfunction

5.2

Light Sensor Error

6.0

Network Malfunction: Ethernet (Wired)

6.2

Troubleshoot flow for Wireless Network malfunction

6.3

Troubleshoot flow for Bluetooth malfunction (3D, TPR)

14

1.0 No Power – PSU

15

1 No Power

BFM Board Model

 

 

 

 

 

 

 

 

 

 

 

with G* board

 

 

 

with AC-ADP

 

 

 

 

 

No Power

 

 

 

No Power

 

 

 

 

Check STBY 3.3V

 

Replace

NG

Check 19.5V

 

Replace

NG

 

 

C413

NG

 

C401

NG

LD Board or

 

Between G* Board to

G* Board

 

Between LD Board to

 

 

near CN400

 

near CN400

 

 

AC Adaptor

 

 

 

 

 

 

BFM Board Harness

 

 

BFM Board Harness

 

 

on BFM board

 

 

on BFM board

 

 

 

 

 

OK

 

 

OK

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

OK

 

 

 

 

 

 

 

Harness

 

 

 

 

Harness

 

 

BFM Board

BFM Board

u-Com Failure

u-Com Failure

DDCON/LDO

DDCON/LDO

Main Device Failure

Main Device Failure

16

1 No Power

BM2/DPA Board Model

with G* board

No Power

Check STBY 3.3V

C497 near CN401 on DPA board

OK

Check STBY 3.3V

C402 near CN400 on BM2 board

OK

BM2 Board

NG

NG

Replace Between G* Board to DPA Board Harness

OK

Harness

Replace Between DPA Board to

BM2 Board Harness OK

Harness

u-Com Failure

DDCON/LDO

Main Device Failure

NG

G* Board

NG

R407, R408

 

 

on DPA Board

with AC-ADP

No Power

Check 24V

C485 near CN401 on DPA board

OK

Check STBY 3.3V

C402 near CN400 on BM2 board

OK

BM2 Board

NG

NG

Replace Between LD Board to DPA Board Harness

OK

Harness

Replace Between DPA Board to

BM2 Board Harness OK

Harness

u-Com Failure

DDCON/LDO

Main Device Failure

NG

LD Board

 

 

or

 

AC Adaptor

NG

IC408

 

 

on DPA Board

17

1.2 No Power – μ-Com Failure

18

1.2 No Power u-com Failure

BFM Board Model

+3.3V_STBY

BL_ON

G-Board or LD

G-Board or LD

POWER_ON

or IC409

 

 

+12V_REG

R430

R437

GND

P-on u-com control signal path summary

B-Board

#pin1

Vdd Ucom supply voltage

#pin18

#pin19IC401

#pin7

MAIN_VC C

ADC port

com u on-P -

#pin2

#pin12

#pin5

#pin10

#pin16

#pin1

1

#pin9

#pin1

3

#pin14

#pin3

#pin15

#pin8

OPWRSB

ORESETB

AC_OFF_INFO

PANEL_PWR_ON

X_SYSTEM_RST

P_ON_VBUS

PGOOD_ 1

P_ON_#1

P_ON_#2

DC_OFF_DET

P_ON_LNB

BL_MUTE

SOC Muffin 2 (IC1000)

Tuner (CN2800)

DDC: +5.0V_VBUS (IC402)

DDC : +1.0V_M2 (IC604)

DDCs : +1.8V_TU (IC405)

DDCs : +5V_MAIN (IC404), +3.3V_MAIN (Q406/Q407)

LDOs: +1.05V_M2_A_1 (IC603),

+1.05V_M2_A_2 (IC606), VCC3IO_EMMC (IC2002)

DC_OFF_DET (IC400)

+12V_LNB (Q408/Q409)

SOC Muffin 2 (IC1000)

19

1.2 No Power u-com Failure

BFM Board Model

 

 

START

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check VDD

no

 

C419 Voltage.

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check DC_OFF_DET

no

 

C504 Voltage.

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

Check OPWRSB

no

 

R441 Voltage.

 

 

 

 

 

 

 

 

 

 

Is the voltage 0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check POWER_ON

no

 

P-on ucom #pin19

 

 

 

 

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check P_ON_LNB

no

 

P-on ucom #pin15

 

 

 

 

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check +3.3V_STBY

C413, CN400 #24pin

Check DC_OFF_DET

IC400

SOC

Muffin 2 problem

Try AC Off and On after few minutes. If #pin19 keep Low, change IC401.

If #pin19 goes High few seconds and downs to Low, Check +12V_MAIN Line (G board, LD or IC409).

Change IC401

Check MAIN_VCC

no

R437 Voltage. Is the voltage >1.6V?

yes

Check P_ON_VBUS

no

P-on ucom #pin11 is >3.0V?

yes

Check P_ON_#1

no

P-on ucom #pin13 is >3.0V?

yes

Check PGOOD_1

no

R434 Voltage. Is the voltage >3.0V?

Continue next page…

Check +12V_MAIN Line (G board, LD or IC409).

Change IC401

Change IC401

1.3 No POWER - DDCON/LDO

Check 1.0V DDCON (IC604)

And (if it is mounted)

12V DDCON (IC409).

20

20

 

 

1.2 No Power u-com Failure

BFM Board Model

Cont…

yes

Check P_ON_#2 P-on ucom #pin14 Is the voltage >3.0V?

yes

Check ORESETB P-on ucom #pin12 Is the voltage >3.0V?

yes

Check X_SYSTEM_RST P-on ucom #pin16 Is the voltage >3.0V?

yes

If BL_MUTE (R435) is 0V Check BL_ON

P-on ucom #pin18

Is the voltage >3.0V? yes

no

no

no

no

Change IC401

Change IC401

Change IC401

Change IC401

END

Ucom IC401 is working OK

21

21

1.2 No Power u-com Failure

BFM Board Model

DC_OFF_DET check

START

Check DC_OFF_DET

no

R420

 

 

 

END

 

 

IC400 is working OK

Is voltage < 3V?

 

 

 

 

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check Vdd

no

 

 

 

 

Change IC400

 

C418

 

 

 

 

 

 

 

 

 

 

Is voltage < 5V?

 

 

 

 

 

yes

END

IC400 is working OK

22

22

1.2 No Power u-com Failure

BM2/DPA Board Model

P-on u-com control signal path summary

 

+3.3V_STBY

BL_ON

G-Board or LD

G-Board or LD

POWER_ON

or IC403 on DPA

 

 

+12V_REG

R430

R437

GND

#pin1

Vdd Ucom supply voltage

#pin18

#pin19IC401

#pin7

MAIN_VC C

ADC port

com u on-P -

#pin2

#pin12

#pin5

#pin10

#pin16

#pin1

1

#pin9

#pin1

3

#pin14

#pin3

#pin15

#pin17

#pin8

OPWRSB

ORESETB

AC_OFF_INFO

PANEL_PWR_ON

X_SYSTEM_RST

P_ON_VBUS

PGOOD_ 1

P_ON_#1

P_ON_#2

DC_OFF_DET

P_ON_LNB

X_BE_RST

X_LED_MUT

E

BM2 or DPA Board

SOC Muffin 2 (IC1000)

Tuner (TU2801 , TU2802, TU2803)

DDC: +5.0V_VBUS (IC402)

DDC : +1.0V_M2 (IC604)

DDCs : +1.8V_TU (IC405), +1.1V_TU_SKP (IC406)

DDCs : +5V_MAIN (IC404), +3.3V_MAIN

+1.0V_BE (IC4003/DPA) (IC409/DPA),

+1.5V_BE (IC4001/DPA) , +1.1V_BE (IC4002/DPA)

LDOs: +1.05V_M2_A_1 (IC603),

DC_OFF_DET (IC400)

+12V_LNB (Q408/409)

SOC BE (IC4000/DPA)

23

1.2 No Power u-com Failure

BM2/DPA Board Model

 

START

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check VDD

no

 

C419 Voltage.

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check DC_OFF_DET

no

 

C481 Voltage.

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

Check OPWRSB

no

 

R441 Voltage.

 

 

 

 

 

 

 

 

 

 

Is the voltage 0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check POWER_ON

no

 

P-on ucom #pin19

 

 

 

 

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check P_ON_LNB

no

 

P-on ucom #pin15

 

 

 

 

 

 

 

Is the voltage >3.0V?

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Check +3.3V_STBY

C402, CN400 #1pin

Check DC_OFF_DET

IC400

SOC

Muffin 2 problem

Try AC Off and On after few minutes. If #pin19 keep Low, change IC401.

If #pin19 goes High few seconds and downs to Low, Check +12V_MAIN Line (G board or IC403 on DPA).

Change IC401

Check MAIN_VCC

no

R437 Voltage. Is the voltage >1.6V?

yes

Check P_ON_VBUS

no

P-on ucom #pin11 is >3.0V?

yes

Check P_ON_#1

no

P-on ucom #pin13 is >3.0V?

yes

Check PGOOD_1

no

R434 Voltage. Is the voltage >3.0V?

Continue next page…

Check +12V_MAIN Line

(G board or IC403 on DPA).

Change IC401

Change IC401

1.3 No POWER - DDCON/LDO Check 1.0V DDCON (IC604) and (only for AC-ADP model) 12V DDCON (IC403 on DPA).

24

24

1.2 No Power u-com Failure

Cont… yes

Check P_ON_#2

no

P-on ucom #pin14 Is the voltage >3.0V?

yes

Check ORESETB

no

P-on ucom #pin12 Is the voltage >3.0V?

yes

Check X_SYSTEM_RST

no

P-on ucom #pin16 Is the voltage >3.0V?

 

yes

 

 

 

 

 

If PANEL_PWER_ON (R433) is 0V

 

Check X_BE_RST

no

 

 

 

 

P-on ucom #pin17

 

Is the voltage >3.0V?

 

 

yes

 

If BL_MUTE (R435) is 0V

 

Check BL_ON

no

 

 

 

 

P-on ucom #pin18

 

Is the voltage >3.0V?

 

 

yes

 

Change IC401

Change IC401

Change IC401

Change IC401

Change IC401

BM2/DPA Board Model

END

Ucom IC401 is working OK

25

25

1.2 No Power u-com Failure

BM2/DPA Board Model

DC_OFF_DET check

START

Check DC_OFF_DET

no

R420

 

 

 

END

 

 

IC400 is working OK

Is voltage < 3V?

 

 

 

 

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check Vdd

no

 

 

 

 

Change IC400

 

C418

 

 

 

 

 

 

 

 

 

 

Is voltage < 5V?

 

 

 

 

 

yes

END

IC400 is working OK

26

26

1.3 No Power DDCON/LDO

27

27

1.3 No Power DDCON/LDO

BFM Board Model

Check item summary

IC Ref

Voltage supply

Output ref.

Enable pin

Enable source

Fuse

Vcc ref.

 

 

 

 

 

 

 

IC402

+5.0V_VBUS

C430

R455

P-on ucom IC401 #pin11

F400

C423

 

 

 

 

 

 

 

IC403

+3.3V_DDC_OUT

C444

R467

R464 (19.5 or 12.5V)

F401

C436

 

 

 

 

 

 

 

IC404

+5V_MAIN

C456

IC404 #PIN1

P-on ucom IC401 #pin14

F402

C453

 

 

 

 

 

 

 

IC405

+1.8V_TU

C463

IC405 #PIN5

P-on ucom IC401 #pin13

F403

C461

 

 

 

 

 

 

 

IC409

+12V_MAIN (AEP/J AC-ADP

C483

R513

P-on ucom IC401 #pin19

F404

C476

only)

 

 

 

 

 

 

 

 

 

 

 

 

 

IC601

+1.5V_DDR

C609

C605

R603 (3.3V or 5V)

-

C602

 

 

 

 

 

 

 

IC602

+1.05V_M2_STBY

C611

R612

C610 (+3.3V _STBY)

-

C610

 

 

 

 

 

 

 

IC603

+1.05V_M2_A_1

C613

R619

P-on ucom IC401 #pin14

-

C612

 

 

 

 

 

 

 

IC604

+1.0V_M2

C625

R623

P-on ucom IC401 #pin13

F600

C618

 

 

 

 

 

 

 

IC605

+1.05V_M2_ST_ET

C631

R613

M2 IC1000 #AP34

-

C630

 

 

 

 

 

 

 

IC606

+1.05V_M2_A_2

C633

R633

P-on ucom IC401 #pin14

-

C632

 

 

 

 

 

 

 

28

28

1.3 No Power DDCON/LDO

BFM Board Model

IC Ref

Voltage supply

 

 

IC402

+5.0V_VBUS

 

 

IC403

+3.3V_DDC_OUT

 

 

IC404

+5V_MAIN

 

 

IC405

+1.8V_TU

 

 

IC409

+12V_MAIN (AEP/J AC-ADP only)

 

 

IC604

+1.0V_M2

 

 

DDCONs check

START

Check fuse

no

F4xx or F6xx

 

 

 

 

Is fuse OK?

 

 

yes

 

 

Check Vcc voltage

no

C4xx or C6xx

 

 

 

 

Is voltage >12.0V?

 

 

yes

 

 

Check Enable pin

no

voltage

 

 

 

 

Is voltage >2.5V?

 

 

yes

 

 

Change DDCON IC

 

 

Please refer page-28 for Ref number.

Change Fuse

Check POWER_ON P-on ucom #pin19 (Refer 1.2 No Power U-Com Failure)

1.2 No Power U-Com Failure or

Enable source

29

29

1.3 No Power DDCON/LDO

BFM Board Model

DDCON check

START

Check IC404Vcc voltage

no

C454

 

 

Is voltage >12V?

 

yes

Check Vcc voltage

no

C602

 

 

Is voltage >4V?

 

yes

no

Is IC600 mounted?

yes

Check Enable

no

IC600 #pin1

 

 

 

 

Is voltage >2.5V?

 

 

yes

Change DDCON

IC601

Check Vcc voltage

no

C602

 

 

Is voltage >3V?

 

yes

Check

no

 

 

D601

 

 

Is diode ?

 

 

yes

 

 

 

 

Change IC600

IC Ref

Voltage supply

IC601

+1.5V_DDR

Check

no

 

D600

Change D600

Is diode ?

 

yes

Check +3.3V_STBY.

 

 

G board or IC403

Change D601

 

Check +5V_MAIN DDCON (IC404)

30

30

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