SATO CL608e, CL612e User Manual

CL608e/CL612e Printers

Service Manual

PN 9001079

Rev. B

SATO America, Inc.

10350-A Nations Ford Rd.

Charlotte, NC 28273 Main Phone: [phone]

Technical Support Hotline: [phone]

Fax: [phone] http:\\www.satoamerica.com

ã Copyright 2002

SATO America, Inc.

The information supplied in this manual was current at time of publication. If you come across procedures that need clarification or find errors or have suggestions contact us at [e-mail]

Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class B computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatever without the express permission of SATO America, Inc. The materials in this document are provided for general information and are subject to change without notice. SATO America, Inc. assumes no responsibility for any errors that may appear.

PN 9001079

Rev. B

SATO CL608e/CL612e Service Manual

Table of Contents

Section 1. Overview and Specifications		Page
1	Overview ...........................................................................................................	1-1
2	Physical Characteristics ..................................................................................	1-2
3	Printer Features ................................................................................................	1-3
4	Operation PanelDisplays .................................................................................	1-5
5	Components .....................................................................................................	1-7
6	Switches and Sensors .....................................................................................	1-8
7	Ribbon .............................................................................................................	1-10
8	Installation Considerations ...........................................................................	1-10
9	Optional Accessories ....................................................................................	1-10
10 Environment & Approvals .............................................................................		1-11
11	General Printer Specifications ......................................................................	1-11
12	Character Fonts .............................................................................................	1-14
13 Bar Codes ......................................................................................................		1-15

Section 2.	Configuration
1	Dip Switch Settings ..........................................................................................	2-1
2	Default Settings ................................................................................................	2-7
3	LCD Panel Printer Configuration ....................................................................	2-8
	Normal Mode .................................................................................................	2-9
	M8400 Compatible Mode ...........................................................................	2-12
	Advanced Mode ..........................................................................................	2-13
	Card Mode ...................................................................................................	2-17
	Service Mode ..............................................................................................	2-25
	Counters Mode ...........................................................................................	2-31
	Test Print Mode ...........................................................................................	2-32
	Default Setting Mode ..................................................................................	2-33
	Maintenance Mode .....................................................................................	2-34
	Clear Non-Standard Protocol ....................................................................	2-36
	Download User Defined Protocol Codes .................................................	2-36
	Hex Dump Mode .........................................................................................	2-37
	Download Mode ..........................................................................................	2-38
	User Download Mode .................................................................................	2-39
4	Sample Test Labels ........................................................................................	2-40

Section 3.	Interface Specifications
1	Overview ...........................................................................................................	3-1
2	Interface Types .................................................................................................	3-1
3	Receive Buffer ..................................................................................................	3-3
4	IEEE 1284 Parallel Interface ............................................................................	3-4
5	Optional RS232C Serial Interface ...................................................................	3-6
6	Universal Serial Bus (USB) Interface .............................................................	3-9
7	Local Area Network (LAN) Interface ..............................................................	3-10
8	Bi-Directional Communications .....................................................................	3-10
9	Accessory (EXT) Connector ...........................................................................	3-19
Section 4. Electrical Checks and Adjustments
1	Overview ...........................................................................................................	4-1
2	Steps Prior to Some Procedures ....................................................................	4-2
3	DC Power Voltage Checks ...............................................................................	4-3
4	Potentiometer Assignments & Adjustments .................................................	4-6
5a Pitch Offset Adjustment ..................................................................................		4-8

PN 9001079	SATO CL608e/CL612e Service Manual	i
Rev. B

Table of Contents

Section 4. Electrical Checks and Adjustments

5b Pitch Offset Adjustment ..................................................................................		4-9
6	Label Gap Adjustment ...................................................................................	4-10
7	Eye-Mark Adjustment ....................................................................................	4-11
8	Feed/Backfeed Adjustment (Tear-Off) ..........................................................	4-12
9	Feed/Backfeed Adjustment (Cutter) .............................................................	4-13
10	Feed/Backfeed Adjustment (Dispenser) ......................................................	4-14
11	Ribbon Sensor Verification ...........................................................................	4-15
12	Ribbon Sensor Adjustment (Near End) ........................................................	4-16
13	LCD Display Adjustment ...............................................................................	4-17
14	Print Darkness Adjustment ...........................................................................	4-18

Section 5. Mechanical Adjustments

1	Overview ...........................................................................................................	5-1
2	Ribbon Clutch Adjustments ............................................................................	5-2
3	Print Head Position Adjustment .....................................................................	5-5
4	Print Head Balance Adjustment ......................................................................	5-7
5	Ribbon Roller Adjustment ...............................................................................	5-8
6	Feed Roller Adjustment (Label Tracking) ......................................................	5-9
7	Timing Belt Tension Adjustment ...................................................................	5-11
8	Head Latch Adjustment .................................................................................	5-12
9	Notch/Gap Sensor Adjustment ....................................................................	5-13

Section 6. Replacement Procedures

1	Overview ..........................................................................................................	6-1
2	Replacing the Main Circuit Board ..................................................................	6-2
3	Replacing the Fuses........................................................................................	6-7
4	Replacing the Power Supply ...........................................................................	6-9
5	Replacing the Stepper Motor ........................................................................	6-12
6	Replacing the Timing Belts ...........................................................................	6-13
7	Replacing the Print Head ...............................................................................	6-16
8	Replacing the Platen ......................................................................................	6-19
9	Replacing the Ribbon Drive Clutch Washers ..............................................	6-23
10	Replacing the Ribbon Motion Sensor ..........................................................	6-27
11	Replacing the Paper End Switch (Micro-Switch) and the
	Bottom Half of the Notch/Gap and Eye-Mark Sensors ...............................	6-30
12	Replacing the Top Half of the Notch/Gap Sensor .......................................	6-34
13	Replacing the Display Panel or Keyboard ...................................................	6-37

Section 7. Factory Resets

1	Overview ...........................................................................................................	7-1
2	Factory/Service Test Print ...............................................................................	7-2
3	Clear Head Counters ........................................................................................	7-3
4	Clear Dispenser Counter .................................................................................	7-4
5	Clear Cutter Counter ........................................................................................	7-5
6	Clear EEPROM ..................................................................................................	7-6
7	Sample Test Prints ...........................................................................................	7-7

Section 8. Troubleshooting

1	Overview ..........................................................................................................	8-1
2	Initial Checklist ................................................................................................	8-2
3	The IEEE 1284 Parallel Interface ....................................................................	8-2

ii	SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

Table of Contents

Section 8. Troubleshooting

4	The RS232C Serial Interface ...........................................................................	8-4
5	The Universal Serial BUS (USB) ....................................................................	8-4
6	The LAN Ethernet Interface ............................................................................	8-5
7	Error Signals ..................................................................................................	8-10
8	Troubleshooting Tables .................................................................................	8-11
9	Head Pattern Examples ................................................................................	8-15
10	Hex Dump Diagnostic Labels .......................................................................	8-17
Section 9. Optional Accessories
1	Overview ..........................................................................................................	9-1
2	Label Cutter Kit Installation ............................................................................	9-2
3	Label Dispenser Kit Installation .....................................................................	9-6
4	PCMCIA Memory Expansion Installation ....................................................	9-15
5	Flash Memory Expansion Installation .........................................................	9-20
6	Real Time Clock Installation .........................................................................	9-22
Section 10. Parts List
1	Overview ........................................................................................................	10-1
2	Base Cover Assembly ...................................................................................	10-2
3	Frame Assembly ...........................................................................................	10-11
4	Print Head Assembly ..................................................................................	10-18
5	Ribbon Assembly ........................................................................................	10-22
6	Feed Roller Assembly .................................................................................	10-27
7	Main PCB Assembly ....................................................................................	10-30
8	Interface Option ...........................................................................................	10-31
9	Dispenser Assembly Option ......................................................................	10-32
10	Cutter Assembly Option .............................................................................	10-39
11	PCMCIA Memory Option .............................................................................	10-43
Index ..............................................................................................................................		Index -1

PN 9001079	SATO CL608e/CL612e Service Manual	iii
Rev. B

iv	SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

	Section
Overview and Specifications

1.1 Overview

The SATO CL608e/CL612e Printers Service Manual provides information for installing and maintaining CL608e/CL612e Thermal Transfer printers. Step-by- step maintenance instructions are included in this manual with typical problems and solutions. It is recommended that you become familiar with each section in this manual before installing and maintaining the printer.

The major differences between the CL608e and the CL612 printers is the resolution of the head and label width. The CL608e with its 203 dpi head provides an economical labeling solution for most applications. It can print labels up to six inches wide. The CL612e provides a higher print resolution, 305 dpi to give laser-quality printing. It is useful when higher resolution is needed for detailed graphic images. It can print labels up to 6.5 inches wide.

The CL Series "e" printers use a subset of the standard SATO Command Language. The CL608e/CL612e share the same command set, the only differences are the allowable values representing the print positions on the label. These values are specified in "dots" and will vary depending upon the resolution of the printer and the amount of memory available for imaging the label. The allowable range for each printer is specified in a table for those command codes.

The sections in this manual cover the following:

·Section 1. Overview and Specifications

·Section 2. Configuration

·Section 3. Interface Specifications

·Section 4. Electrical Checks and Adjustments

·Section 5. Mechanical Adjustments

·Section 6. Replacement Procedures

·Section 7. Factory Resets

·Section 8. Troubleshooting

·Section 9. Optional Accessories

·Section 10. Parts list

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-1
Rev. B

Section 1. Overview and Specifications

1.2 Physical Characteristics

Depth

Height

FRONT

ACCESS DOOR

Width

	Dimensions		CL608e	CL612e
	Wide		13.8 in. (352 mm)
	Deep		16.9 in. (430 mm)
	High		11.7 in. (298 mm)
	Weight		41.9 lbs. (19 kg)
		Power Requirements
	Voltage		115 -220 V (+/- 10%)
			50/60 Hz (+/- 1%)

Power Consumption

50W idle

130W Operating

Page 1-2

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

Section 1. Overview and Specifications

1.3 Printer Features

INTERFACE SLOT (SHOWN WITH CENTRONICS PARALLEL INTERFACE INSTALLED)

EXTERNAL

ACCESSORY

CONNECTOR

PCMCIA MEMORY

EXPANSION SLOT

POWER SWITCH

AC FUSE

AC POWER INPUT

CONNECTOR

COVER PLATE-REMOVE FOR

ACCESS TO FAN-FOLD SLOTS

Rear Panel

INTERFACE SLOT	Slot to plug in an interface adapter. An adapter must be
	connected before the printer is operational. The adapter types
	available are:
	RS232C Serial I/F Module, DP-25P.
	IEEE1284 Parallel I/F Module, AMP 57-40360
	Universal Serial Bus I/F Module
	Ethernet 10/100 BaseT I/F Module
MEMORY CARD SLOT	One slot for optional PCMCIA Memory Cards.
EXT CONNECTOR	External signal connector for Accessories, AMP 57-60140
POWER SWITCH	Turns power On/Off
AC FUSE	Input power protection. Type 3A/250V.
AC POWER INPUT	Input 115V 50/60 Hz connector. Use the cable provided.

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-3
Rev. B

Section 1. Overview and Specifications

Printer Features

RIBBON UNWIND

SPINDLE

ACCESS DOOR

RIBBON REWIND

SPINDLE

LABEL TEAR

OFF PLATE

SWITCHES AND SENSORS Refer to Section 1.6

Adjust the Media Knob based on the media you have loaded. For media up to 2.3 inches wide, use the "1" position. For media between 2.3 and 4.6 inches wide, use the "2" position. For media wider than 4.6 inches wide, use the "3" position. If you use media narrower than 7 inches, using the wrong setting can void the print head warranty due to excessive pressure.

PRINT HEAD

ASSEMBLY

PLATEN

ROLLER

LABEL SUPPLY

GUIDE

MEDIA HOLDER

MEDIA KNOB

MEDIA HOLD

DOWN

HEAD LATCH

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SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

Section 1. Overview and Specifications

1.4 Operation Panel/Displays

LCD DISPLAY

ADVISORY LED'S

FEED KEY

LINE KEY

COVER

				ADVISORY LED'S
	POWER	Illuminated when power is on.
	ONLINE	Illuminated when printer is ready to receive data. Turn ON/OFF by
		toggling the LINE key.
	LABEL	Illuminated when label supply is out.
	RIBBON	Illuminated when ribbon motion sensor does not detect any ribbon
		motion.
	ERROR	Illuminated when there is a system fault such as an open print head.
LCD SCREEN				2 LINE x 16 Character LCD display. Used for setting operational
				parameters of the printer and displaying error conditions
LINE KEY				Momentary switch. Pressing this key toggles the printer between
				the on-line and off-line mode. When the printer is on-line, it is
				ready to receive data from the host. This key acts as a pause
				during a print job by taking the printer off-line.
FEED KEY				Momentary switch. Pressing this key feeds one blank label
				through the printer when it is off-line. When the printer is on-line, there is a
				user selectable option in the Service Mode (see page 2-28) to either print
				a copy of the previously printed label or feed a blank label. The default is
				to feed a blank label.

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-5
Rev. B

Section 1. Overview and Specifications

Operation Panel/Displays

POTENTIOMETERS

VR1 (Print)

To adjust print darkness (fine adjustment).

VR2 (Offset)

To adjust amount of back/forward feed for dispenser/cutter/tear-off

bar position (+/- 3.75).

VR3 (Pitch)

To adjust home print position of the label (+/- 3.75 mm).

VR4 (Display)

To adjust the contrast of the LCD display.

*DSW2 & DSW3 Dip Switches used to set operational parameters of printer. Refer to Section 2 for settings.

*NOTE: Optional RS232 Communication Card contains DSW1 switches which are configured when supplied with the printer.

Page 1-6

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PN 9001079

Rev. B

Section 1. Overview and Specifications

1.5 Components

PLATEN

PRINT HEAD

RIBBON GUIDE

PLATE

LCD BOARD AND

KB BOARD ON

BACKSIDE OF PANEL

TIMING

BELTS

STEPPER

MOTOR

PLATENS

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-7
Rev. B

Section 1. Overview and Specifications

Components

POWER SUPPLY UNIT

PLUG-IN INTERFACE

CARD - CENTRONICS

I/O SHOWN

1.6 Sensors and Switches

RIBBON SENSOR: This sensor is a motion detector that signals the printer when the ribbon supply is turning. This sensor is used for both the ribbon end and ribbon near end sensing.

HEAD LATCH LEVER: When the print head is opened, a micro switch is activated and the printer will stop printing. Error message will be displayed on the LCD operator panel.

Page 1-8

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

Section 1. Overview and Specifications

Switches and Sensors

MEDIA HOLD DOWN: Open by lifting up on the release tab underneath the green tab marked "PUSH". The Media Hold Down is spring loaded and will remain in the up position. Close by pushing down on the same green tab.

NOTCH/GAP SENSOR

(Top Half is adjustable) ( Refer to Section 5-10)

MEDIA HOLD DOWN

(Underside)

"EYE-MARK" SENSOR

(Fixed: Non adjustable)

NOTCH/GAP SENSOR LED ARRAY (Bottom Half is Non-adjustable)

LABEL OUT SENSOR: This micro switch is activated when media stock is out or when the Media Hold Down is in the up position. All printer operations stop, and an error message is displayed on the

LCD.

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-9
Rev. B

Section 1. Overview and Specifications

1.7 Ribbon

Use only SATO thermal transfer ribbons which were formulated expressly for use in all SATO printers. Use of other than approved ribbons may result in unsatisfactory print quality and/or damage to the print head and may void your warranty.

1.8 Installation Considerations

Printer operation can be affected by the printer environment. The location of the printer should be free from dust, humidity and sudden vibrations. To obtain optimum results from the printer, avoid locations influenced by:

•Direct or bright sunlight, since bright light will make the label sensor less responsive and may cause the label to be sensed incorrectly.

•Warm temperatures which can cause electrical problems within the printer. (See Section 1.10 Environment.

1.9 Optional Accessories

	ACCESSORY	CL608e/CL612e
		One slot for PCMCIA Memory Cards (up to 16 MB Flash or 4
	Memory Expansion	MB SRAM) and/or 4 MB internal Flash ROM. Can be used for
		graphic file storage, print buffer expansion, format storage and
		downloaded True Type fonts.*
	Calendar	An internally mounted Date/Time chip that can be used to
		date/time stamp labels at the time of printing.*
	Label Cutter	An internally mounted attachment allowing labels to be cut at
		specified internals. Controlled through programming.*
		Internal attachment allowing labels to peeled from backing for
	Label Dispenser	immediate (on demand) application. Backing take-up mounted
		externally to rear of printer.
	Label Rewinder	External option that rewinds labels onto a roll after they are
		printed.
	Parallel Interface	IEEE1284 Parallel Interface Module
	Serial Interface	High Speed Serial RS232 Interface Module
	Universal Serial I/F	USB Interface Module
	Ethernet Interface	10/100BaseT Interface Module
		Coax/Triax Interface Module. Coax I/F emulates an IBM 3287-2
	Coax/Twinax Interface	printer with a standard Type A BNC connector. Twinax I/F
		emulates IBM 5224, 5225, 5226 or 4214 printers with auto-
		terminate/cable-thru capabilities

* Check with your software vendor to make sure these functions are supported.

Page 1-10

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

			Section 1. Overview and Specifications
	1.10 Environment & Approvals
	Environmental		CL608e/CL612e
	Operating Temperature		410 to 1040 F (50 to 400 C)
	Storage Temperature		-00 to 1040 F (-200 to 400 C)
	Operating Humidity		15-85% RH, non-condensing
	Storage Humidity		Max 90% RH, non-condensing
	Electrostatic Discharge		8KV
	Regulatory Approvals
	Safety		UL, CSA
	RFI/EMI		FCC Class A
1.11 General Printer Specifications
	Specification		CL608e		CL612e
	Print
	Method		Direct or Thermal Transfer
	Speed (User Selectable)		4 to 8 ips - 100 to 200 mm/s
	Print Module (Dot Size)		.0049 in. - .125 mm		.0033 in. - .083 mm
	Resolution		203 dpi - 8 dpmm		305 dpi - 12 dpmm
	Maximum Print Width		6.0 in. - 152 mm		6.5 in. - 164 mm
	Maximum Print Length		49.2 in. - 1249 mm		32.8 in. - 833 mm
	Specification		CL608e		CL612e
	Media
	Minimum Width		1.96 in. (50 mm)
	Minimum Length		.78 in. (20 mm)
	Maximum Width		7 in. (178 mm)
	Type		Die Cut Labels, Fan-Fold, Tag Stock or Continuous
	Caliper		.010 in. (.25 mm)
	Roll OD (max)		8.6 in. (218 mm), Face-in Wind
	Core ID (min)		1.5 in. (38 mm)
	Core ID (Recommended)		3 in. (76 mm)

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-11
Rev. B

Section 1. Overview and Specifications

General Printer Specifications

Specification	CL608e		CL612e
Sensing
Transmissive See-thru		Movable
Reflective Eye-Mark		Fixed
Continuous Form		Sensor not used
Ribbon
Maximum Width		6.75 in. (172 mm)
Length		1345 ft. (410 m)
Thickness	4.5 micron, Face in Wind
Controls and Signals
On-Line LED		Green
Power LED		Green
Media Out LED		Red
Ribbon Out LED		Red
Error LED		Red
LCD Panel	2 Line x 16 Character
On/Off-Line Switch		Front Panel
Label Feed Switch		Front Panel
Power On/Off Switch		Rear Panel
Potentiometer Adjustments
Print Darkness		Front Panel
Pitch		Front Panel
Offset		Front Panel
Display		Front Panel

Page 1-12

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

			Section 1. Overview and Specifications
General Printer Specifications
	Specification	CL608e		CL612e
	Interface Modules
	Parallel		IEEE 1284 Parallel
		RS232C (9600 to 57,600 bps)
	Serial	RS422/485 (9600 to 57,600 bps)
		Hardware Flow Control (Ready/Busy)
	Serial Protocol	Software Flow Control (X-On/X-Off)
		Bi-directional Status 2,3 or 4
	Universal Serial Bus		USB Version 1.1
	Ethernet		10/100BaseT
	Data Transmission		ASCII Format
	Processing
	CPU		32 Bit RISC
	Flash ROM		2 MB
	SDRAM		16 MB
	Receive Buffer		2.95 MB
	Optional Flash ROM		4 MB
	Optional PCMCIA Memory	Up to 16 MB Flash or 4 MB SRAM

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-13
Rev. B

Section 1. Overview and Specifications

1.12 Character Fonts

Specification	CL608e	CL612e
Matrix Fonts
U Font	(5 dots W x 9 dots H)
S Font	(8 dots W x 15 dots H)
M Font	(13 dots W X 20 dots H)
XU Font	(5 dots W x 9 dots H) Helvetica
XS Font	(17 dots W x 17 dots H) Univers Condensed Bold
XM Font	(24 dots W x 24 dots H) Univers Condensed Bold
OA Font	(15 dots W x 22 dots H) OCR-A	(22 dots W x 33 dots H) OCR-A
OB Font	(20 dots W x 24 dots H) OCR-B	(30 dots W x 36 dots H) OCR-B
Auto Smoothing Fonts
WB	WB Font (18 dots W x 30 dots H)
WL	WL Font (28 dots W x 52 dots H)
XB	XB Font (48 dots W x 48 dots H) Univers Condensed Bold
XL	XL Font (48 dots W x 48 dots H) Sans Serif
Vector Font
	Proportional or Fixed Spacing
	Font Size 50 x 50 dots to 999 x 999 dots
	Helvetica, 10 Font Variations
AGFA® Raster Fonts
A Font	CG Times, 8 to 72 pt
B Font	CG Triumvirate, 8 to 72 pt
Downloadable Fonts
	Bit Mapped TrueType Fonts with Utility Program
Character Control
	Expansion up to 12 X in either the X or Y coordinates
	Character Pitch control
	Line Space control
	Journal Print facility
	00, 900, 1800 and 2700 Rotation

Page 1-14

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

			Section 1. Overview and Specifications
	1.13 Bar Codes
	Specification	CL608e		CL612e
	Symbologies
		Bookland (UPC/EAN Supplemental)
			EAN-8, EAN-13
			CODABAR
			Code 39
			Code 93
			Code 128
			Interleaved 2 of 5
			Industrial 2 of 5
			Matrix 2 of 5
			MSI
			POSTNET
			UCC/EAN-128
			UPC-A and UPC-E
			Data Matrix
			Maxicode
			PDF417
	Ratios	1:2, 1:3, 2:5 User definable bar widths
	Bar Height	4 to 600 dots, User programmable
	Rotation		00, 900, 1800 and 2700
	Other Features
	Sequential Numbering	Sequential numbering of both numerics and bar codes
	Custom Characters	RAM storage for special characters
	Graphics	Full dot addressable graphics, SATO Hex/Binary, .BMP or .PCX
			formats
	Form Overrlay	Form overlay for high-speed editing of complex formats

PN 9001079	SATO CL608e/CL612e Service Manual	Page 1-15
Rev. B

Section 1. Overview and Specifications

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PN 9001079

Rev.B

Section

Configuration		2

2.1 Dip Switch Settings

Two DIP switches (DSW2 & DSW3) are located inside the Front Access Door. These switches can be used to set:

•Thermal transfer or direct thermal mode

•Head Check Mode

•Hex Dump Mode

•Label sensor enable/disable

•Single Job or Multi-Job Receive Buffer

•Operation Mode

DIP SWITCHES

In addition, a third DIP switch (DSW1) is located on the optional RS232 Serial Adapter card and is used to set the RS232C transmit/receive parameters.

DSW1

Each switch is an eight section toggle switch. The On position is always to the top. To set the switches, first power the unit Off, then position the DIP switches. Finally after placing the switches in the desired positions, power the printer back on. The switch settings are read by the printer electronics during the power-up sequence. They will not become effect until the power is cycled.

PN 9001079	SATO CL608e/CL612e Service Manual	Page 2-1
Rev. B

Section 2. Configuration

Dip Switch Settings

RS232 Transmit/Receive Setting (located on RS232 I/F Module)

Data Bit Selection (DSW1-1): This switch sets the printer to receive either 7 or 8

data bits for each byte transmitted.

DSW1

DSW1-1

SETTING

ON

Off

8 data bits

OFF

On

7 data bits

1

2

3

4

5

6

7

8

Parity Selection (DSW1-2, DSW1-3): These switches select the type of parity used

for error detection.

DSW1-2 DSW1-3

SETTING

DSW1

Off

Off

None

ON

Off

On

Even

OFF

On

Off

Odd

On

On

Not Used

1

2

3

4

5

6

7

8

Stop Bit Selection (DSW1-4): Selects the number of stop bits to end each byte

transmission.

DSW1

DSW1-4

SETTING

ON

Off

1 Stop Bit

OFF

On

2 Stop Bits

1

2

3

4

5

6

7

8

Baud Rate Selection (DSW1-5, DSW1-6): port.

DSW1-5 DSW1-6		SETTING
Off	Off	9600
Off	On	19200
On	Off	38400
On	On	57600

Selects the data rate (bps) for the RS232

DSW1

ON

OFF

1

2

3

4

5

6

7

8

Protocol Selection (DSW1-7, DSW1-8): Selects the flow control and status reporting protocols.

(* Will select protocol Bi-Com 2 for M-8400 if DSW2-8 is ON)

DSW1-7

DSW1-8

SETTING

DSW1

ON

Off

Off

Rdy/Bsy

Off

On

Xon/Xoff

OFF

On

Off

Bi-Com 3

1 2 3 4 5 6 7 8

On

On

Bi-Com 4*

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PN 9001079

Rev. B

Section 2. Configuration

Dip Switch Settings

Printer Set up

Print Mode Selection (DSW2-1): Selects between direct thermal printing on thermally sensitive paper and thermal transfer printing using a ribbon.

															DSW2
	DSW2-1		SETTING
					ON
	Off		Transfer		OFF
	On		Direct Therm
					1					2			3	4			5		6		7		8
Sensor Type Selection (DSW2-2): Selects between the use of a label gap or a
reflective Eye-Mark.
														DSW2
	DSW2-2	SETTING
					ON
	Off	Gap			OFF
	On	Eye-Mark
					1					2			3	4			5		6		7		8

Head Check Selection (DSW2-3): When selected, the printer will check for head elements that are electrically malfunctioning.

														DSW2
		DSW2-3		SETTING		ON
		Off		Disable		OFF
		On		Enable
					1					2	3		4		5	6	7	8
Hex Dump Selection (DSW2-4): Selects Hex Dump mode.
														DSW2
		DSW2-4		SETTING		ON
		Off		Disable		OFF
		On		Enable
						1				2	3		4		5	6	7	8

Receive Buffer Selection (DSW2-5): Selects the operating mode of the receive buffer. See Section 3: Interface Specifications for more information.

							DSW2
	DSW2-5	SETTING	ON
	Off	1 Item	OFF
	On	Multi-Job
			1		2	3	4	5	6	7	8

For more information about the cause of troubleshooting printer errors, see Section 8, Troubleshooting.

PN 9001079	SATO CL608e/CL612e Service Manual	Page 2-3
Rev. B

Section 2. Configuration

Dip Switch Settings

Firmware Download (DSW2-6): Places the printer in the Firmware Download mode for downloading new firmware into flash ROM.

						DSW2
		ON
DSW2-6	SETTING
		OFF
Off	Disabled
On	Enabled	1 2 3 4 5 6 7 8

Protocol Code Selection (DSW2-7): Selects the command codes used for protocol control.

							DSW2
	DSW2-7	SETTING
			ON
	Off	Standard	OFF
	On	Non-Std.
			1		2	3	4	5	6	7		8

M8400 Emulation Mode (DSW2-8): For emulating earlier series software commands. Should be used only if problems are encountered when using existing software. This switch will also affect the setttings selected by DSW1-7 and DSW1-8.

						DSW2
DSW2-8	SETTING	ON
		OFF
Off	Disabled
		1 2 3 4 5 6 7 8
On	Enabled

Backfeed Sequence Selection (DSW3-1 and DSW3-2): Selects the operating mode of the printer. Batch/Continuous disables the label taken (dispense option) sensor.

DSW3

DSW3-1

DSW3-2

SETTING

ON

Off

Off

Batch/Continuous

OFF

Off

On

Tear Off

1

2

3

4

5

6

7

8

On

Off

Cutter

On

On

Dispenser

Page 2-4

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B

Section 2. Configuration

Dip Switch Settings

Label Sensor Selection (DSW3-3): Enables or disables the Label Pitch sensor. If the sensor is enabled, it will detect the edge of the label and position it automatically. If it is disabled, the positioning must be under software control using Line Feed commands.

							DSW3
DSW3-3	SETTING
		ON
		OFF
Off	Sensor Used
On	Sensor Not	1 2 3 4 5 6 7 8
	Used

Back-Feed Selection (DSW3-4): When Back-Feed is enabled, the printer will position the label for dispensing/cutting and retract it before printing the next label. The amount of backfeed is adjustable.

						DSW3
DSW3-4	SETTING	ON
Off	Enabled	OFF
On	Disabled
		1		2	3	4		5	6	7	8

External Signal Interface

The EXT connector on the printer rear panel is intended for use with the external printer accessories such as label rewinders or applicators. The 14-pin Centronics type connector provides a choice of four different output signals along with various error conditions.

EXT Print Start Signal Selection (DSW3-5): Allows an external device to initiate a label print for synchronization with the applicator. See Section 3: Interface Specifications for a description of the signal level and requirements. When DSW3- 5 is On, the unit is in the Continuous print mode, Backfeed is disabled an External Signals are ignored.

							DSW3
	DSW3-5	SETTING	ON
	Off	Disabled	OFF
	On	Enabled
			1		2	3	4	5	6	7	8

PN 9001079	SATO CL608e/CL612e Service Manual	Page 2-5
Rev. B

Section 2. Configuration

Dip Switch Settings

External Signal Type Selection (DSW3-6, DSW3-7): Both the polarity and signal type (level or pulse) of the external print synchronizing signal can be selected. See Section 3 for a definition of signal types.

DSW3-6

DSW3-7

SETTING

DSW3

ON

Off

Off

Type 4

OFF

Off

On

Type 3

1

2

3

4

5

6

7

8

On

Off

Type 2

On

On

Type 1

Repeat Print via External Signal (DSW3-8): Allows an applicator or other device to reprint the last label of the print job. See Section 3: Interface Specifications for a description of the signal requirements.

							DSW3
	DSW3-8	SETTING
			ON
	Off	Disabled	OFF
	On	Enabled
			1		2	3	4	5	6	7	8

Page 2-6

SATO CL608e/CL612e Service Manual

PN 9001079

Rev.B

Section 2. Configuration

2.2 Default Settings

Dip Switch Selections

All switches are placed in the Off position (default) except Receive Buffer for shipping. This will result in the following operating configuration:

Communications: (1)	8 data bits, no parity, 1 Stop bit, 9600 Baud (1)
Protocol: (1)	Ready/Busy
Sensor:	Gap Sensor
Receive Buffer:	Multi-Job
Mode:	Batch Continuous
Label Sensor:	Sensor Used
Backfeed:	Enabled
External Signals:	Disabled

(1) Applicable only if an RS232 Interface Card is installed in the printer.

Software Default Settings - The printer stores any software settings upon receipt from the host and uses them until they are again changed by receipt of a command containing a new setting. These settings are stored in non-volatile memory and are not affected by powering the printer off. The printer may be reset to use the default software settings by depressing the LINE and FEED keys simultaneously while powering the printer on. You will be asked to confirm that you want the printer default settings by selecting either YES or NO by using the LINE key to step the underline cursor to the desired setting. If you select YES and press the FEED key the following default configuration will be stored:

	CL608e/CL612e
Print Darkness	2
Print Speed	6 in. per sec.
Print Reference	Vertical = 0000, Horizontal = 0000
Zero	Slash
Auto On-Line	Enabled

Once the default operation is completed, a DEFAULT SETTING COMPLETED message will be displayed on the LCD panel and a single "beep" will be heard. The printer should be powered off while this message is being displayed. This saves the default settings in the EEPROM where they will be automatically loaded the next time the printer is powered on.

DEFAULT SETTING

COMPLETED

PN 9001079	SATO CL608e/CL612e Service Manual	Page 2-7
Rev.B

Section 2. Configuration

2.3 LCD Panel Configuration

The LCD Panel on the CL608e/CL612e is used in conjunction with the LINE and FEED switches by the operator to manually enter printer configuration settings. Many of the settings can also be controlled via software commands and in the case of conflict between software and control panel settings, the printer will always use the last valid setting. If you load a label job that includes software settings and then enter a new setting via the LCD Panel, the manually set values will be used by the printer. If you set the values manually and then download a job with software settings, the software settings will be used.

There are 7 configuration and operation modesyou can aaccess from the LCD panel. To enter the desired mode, the KEY SEQUENCE combination listed in the table below must be performed. The initial LCD display message is shown for each mode.

	MODE	KEY SEQUENCE	INITIAL DISPLAY	PAGE
	Normal Mode	Power	ONLINE	2-9
			QTY:000000
	Advanced Mode	LINE + POWER	ADVANCED MODE	2-13
	Test Print Mode	FEED + POWER	TEST PRINT MODE	2-33
			CONFIGURATION
	Default Setting Mode	LINE + FEED + POWER	DEFAULT SETTING	2-34
	(Std Protocol)		YES NO
	Maintenance Mode	DSW2-4 ON + LINE +	MAINTENANCE MODE	2-35
		FEED + POWER	DIPSW2-4 ON->OFF
	Hex Dump Mode	DSW2-4 ON + POWER	ONLINE	2-38
			QTY:000000
	Firmware	DSW2-6 ON + POWER	FLASH DOWNLOAD	2-39
	Download Mode		READY

Page 2-8

SATO CL608e/CL612e Service Manual

PN 9001079

Rev. B