saeco SUP030UD User Guide

Operation and maintenance manual

Before using the machine, please read the attached operating instructions. Carefully read the safety rules

FOR HOUSEHOLD USE ONLY

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1.Read all instructions.

2.Do not touch hot surfaces. Use handles or knobs.

3.To protect against fire, electric shock and injury to person do not immerse cord, plugs, or machine in water or other liquid.

4.Close supervision is necessary when the appliance is used by or near children.

5.Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.

6.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.

7.The use accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

8.Do not use outdoors.

9.Do not let cords hang over edge of table or counter, or touch hot surfaces.

10.Do not place on or near a hot gas or electric burner, or in a heated oven.

11.Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to “off”, then remove plug from wall outlet.

12.Do not use appliance for than intended use.

13.Save this instructions.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service centre. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

1Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.

2Never use warm or hot water to fill the water tank. Use cold water only.

3Keep your hands and the cord away from hot parts of the appliance during operation.

4Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.

5For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.

6Do not use caramelized coffee

INSTRUCTIONS FOR THE POWER

SUPPLY CORD

A.A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

B.Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use.

C.If a long detachable power-supply cord or extension cord is used,

1.The marker electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance

2.If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and

3.The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

2TABLE OF CONTENTS

GENERAL INFORMATION.................................................................................................................................	3
MACHINE ........................................................................................................................................................	4
ACCESSORIES ....................................................................................................................................................................	4
INSTALLATION................................................................................................................................................	5
STARTING THE MACHINE ........................................................................................................................................................	5
MANUAL PRIMING OF THE WATER CIRCUIT....................................................................................................................................	6
SETTING THE LANGUAGE AND THE CLOCK ....................................................................................................................................	6
INTENZA WATER FILTER .........................................................................................................................................................	7
DISPLAY .........................................................................................................................................................	8
CHOOSE COFFEE AROMA ........................................................................................................................................................	8
ADJUSTMENTS...............................................................................................................................................	9
COFFEE INTENSITIY ..............................................................................................................................................................	9
ADJUSTING THE HEIGHT OF THE DRIP TRAY. .................................................................................................................................	9
FILLING THE MILK CONTAINER..................................................................................................................................................	9
COFFEE MIXING ............................................................................................................................................	10
DOUBLE COFFEE BEAN HOPPER ..............................................................................................................................................	10
SELECTION OF A SINGLE BLEND OR BLEND MIX ...........................................................................................................................	11
BEVERAGE DISPENSING................................................................................................................................	12
ESPRESSO / COFFEE / LONG COFFEE .......................................................................................................................................	12
HOT WATER DISPENSING ......................................................................................................................................................	12
DISPENSING BEVERAGES WITH GROUND COFFEE...........................................................................................................................	13
LATTE MACCHIATO.............................................................................................................................................................	14
ESPRESSO MACCHIATO........................................................................................................................................................	16
CAPPUCCINO ...................................................................................................................................................................	16
DISPENSING HOT MILK ........................................................................................................................................................	17
BEVERAGE PROGRAMMING ..........................................................................................................................	17
BEVERAGE PROGRAMMING MENU ............................................................................................................................................	17
ESPRESSO / COFFEE / LONG COFFEE PROGRAM...........................................................................................................................	17
PROGRAMMING MILK BEVERAGES............................................................................................................................................	18
PROGRAMMING THE MACHINE .....................................................................................................................	20
MACHINE SETTINGS ...........................................................................................................................................................	20
LANGUAGE MENU .............................................................................................................................................................	21
CUP ILLUMINATION MENU ....................................................................................................................................................	21
WATER FILTER MENU .........................................................................................................................................................	21
WATER HARDNESS MENU - INTENZA AROMA SYSTEM ...................................................................................................................	22
RINSE MENU ...................................................................................................................................................................	22
CUP WARMING PLATE MENU .................................................................................................................................................	23
ACCOUSTIC TONES AND ALARMS MENU....................................................................................................................................	23
DISPLAY MENU ................................................................................................................................................................	23
BEVERAGE SETTINGS ..........................................................................................................................................................	24
ADJUSTMENT OF THE COFFEE BREW TEMPERATURE .....................................................................................................................	24
AROMA ADJUSTMENT FOR COFFEE BREWING..............................................................................................................................	25
PREBREWING ADJUSTMENT (ONLY COFFEE BEVERAGES) ................................................................................................................	25
«MIXING» ADJUSTMENT (ONLY COFFEE BEVERAGES) ....................................................................................................................	25
ADDITIONAL FUNCTIONS ......................................................................................................................................................	26
COFFEE OF THE WORLD FUNCTION .........................................................................................................................................	26
DEMO MODE ...................................................................................................................................................................	28
BEVERAGE COUNTER FUNCTION .............................................................................................................................................	28
MAINTENANCE..................................................................................................................................................................	29
MILK CIRCUIT RINSE CYCLE..................................................................................................................................................	29
MILK CIRCUIT WASH CYCLE ..................................................................................................................................................	30
COFFEE CIRCUIT CLEANING CYCLE (BREW GROUP WASH CYCLE) .......................................................................................................	33
BLOCK DISPLAY ..............................................................................................................................................................	33
DESCALING ....................................................................................................................................................................	34
CLOCK SETTINGS ..............................................................................................................................................................	36
TIME SETTING .................................................................................................................................................................	36
AUTOMATIC TIMER SETTINGS................................................................................................................................................	37
ENERGY SAVING SETTINGS...................................................................................................................................................	39
SPECIAL.........................................................................................................................................................................	40
FACTORY SETTINGS...........................................................................................................................................................	40
CLEANING AND MAINTENANCE.....................................................................................................................	41
MAINTENANCE DURING OPERATION ..........................................................................................................................................	41
GENERAL MACHINE CLEANING................................................................................................................................................	41
MILK CONTAINER MAINTENANCE AND CLEANING...........................................................................................................................	42
CLEANING THE BREW GROUP .................................................................................................................................................	44
GRINDER MAINTENANCE ......................................................................................................................................................	45

ERROR CODES ..............................................................................................................................................	46
TECHNICAL DATA..........................................................................................................................................	47
SAFETY RULES .............................................................................................................................................	48

3

GENERAL INFORMATION

The coffee machine is intended for preparing espresso by using either coffee beans or ground coffee. It includes an automatic device for preparing milk beverage and a hot water dispenser.

The machine is elegantly designed for domestic use and is not suitable for continuous heavy duty or professional use.

Warning: no liability is assumed for any damage caused by:

•Incorrect use not in accordance with the intended uses;

•Repairs not carried out by authorized customer service centers;

•Tampering with the power cord;

•Tampering with any part of the machine;

•The use of non-original spare parts and accessories;

•Failure to descale the machine or use at temperatures below 0°C.

IN THESE CASES, THE WARRANTY IS NOT VALID.

A WARNING TRIANGLE DRAWS ATTENTION TO ALL THE INSTRUCTIONS THAT ARE IMPORTANT FOR USER SAFETY. PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY TO AVOID SERIOUS INJURY!

HOW TO USE THESE OPERATING INSTRUCTIONS

Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee machine. For further information or if you experience problems not completely or suffi ciently addressed in these instructions, please contact an Authorized Customer Service Center.

KEEP THESE INSTRUCTIONS

4			MACHINE
			Open button of double	Double coffee bean hopper
				Coffee bean hopper cover
			coffee bean hopper
			Cup warming plate	Compartment for pre-
			TOUCH SCREEN Display	ground coffee
			SBS	Main switch
			Dispensing head	Service door
			Drip tray + grill and fl oat	Coffee grounds drawer
Compartment for milk
container

Button for raising/lowering the drip tray

Milk compartment open

button

Hot water spout

Water tank		Brew group
	Socket for	Drip tray
	power cord

ACCESSORIES

	Grinder	Cappuccinatore	Water hardness tester
	adjustment key
		maintenance kit	Intenza water fi lter

Lubricant for the	Cleaning detergent	Detergent for cleaning	Ground coffee
brew group	(Brew group)	milk container	measuring scoop

INSTALLATION 5

STARTING THE MACHINE

Make sure that the main power button is not switched to the “ON” position.

1

2

3

Press the button to open the cover. Fill hopper “A” with coffee beans (see page 10).

4

Remove the water tank.

We recommend installing the water

filter (see page 7).

7

Place a container beneath the hot water spout.

Fill hopper “B” with coffee beans.

5

Fill the tank with fresh drinking water. Do not exceed the “max” level indicated on the water tank. Once fi lled place the tank back into the machine.

Close the cover pushing it down completely.

6

Attach the female end of the power cord to the machine. Insert the male end into the power outlet.

8

The machine automatically primes the water circuit.

The machine is now ready for use. Water may not be dispensed into the glass.

This should not be considered a malfunction.

Press the main switch once to turn on the machine. The appliance automatically performs a diagnosis of its functions. This test is performed each time the machine is turned on.

TO ADJUST THE WATER HARDNESS LEVEL AND SET THE INTENZA AROMA SYSTEM

SEE THE «WATER HARDNESS MENU» ON PAGE 22.

6INSTALLATION

MANUAL PRIMING OF THE WATER CIRCUIT

Manually prime the water circuit only when display (2) appears.

Note: fi rst make sure that the water tank is full.

Important: before performing the circuit priming, position the SBS system (see page 9) as shown on the display. Then adjust as desired.

1

2

priming the machine

3

position the SBS system as shown

Position a container under the hot water spout (it is possible that water will not come out of the spout).

Press the display once and the machine will begin priming the water circuit.

When the prime circuit cycle is fi nished, remove the container. The machine is now ready for use.

SETTING THE LANGUAGE AND THE CLOCK

When the machine is switched-on for the fi rst time, it requires the selection of the desired language. This allows you to adjust the parameters of the beverages to the typical parameters of the country where the machine is used. This is why some languages are differentiated also by country.

	1deutsch		français			2deutsch			français
			language						language
	english		italiano (ch)			english			italiano (ch)
			ok						ok
Select the desired language.				Press to select the desired
				language.
4					4
			self-test						self-test

	3deutsch	français
		language
	english	italiano (ch)

Press “ok”.

5

See manual on page 36 to adjust the clock.

demo

The machine starts and displays the menu in the selected language.

If desired, the “demo” function (see page 28) may be activated by pressing the key, each time the machine carries out a self-diagnosis.

7

INTENZA WATER FILTER

To improve the quality of the water you use, and extend the life of your machine at the same time, it is recommended that you install the water fi lter. After installation, go to the water fi lter initialization program (see programming). In this way, the machine informs the user when the water fi lter must be replaced.

Remove the water filter from its packaging, immerse it vertically (with the opening facing upwards) in cold water and gently press its sides so as to let the air bubbles out.

1

2

3

Remove the small white fi lter from the tank and store it in a dry place sheltered from dust.

4

Fill the tank with fresh drinking water and reinsert it into the machine.

	7machine		beverage
	settings		settings
	specials	main	extras
		menu
	main-		clock
	tenance		settings
	energy		back to
			coffee
	saving
			menu

Press "machine settings".

Set the Intenza Aroma System: A = Light water

B = Medium water (standard) C = Hard water

For further details see page 22.

5

Place a container beneath the hot water spout.

	8	cup	water
	language
		illumination	filter
	display	machine	water
		settings	hardness
	alerts &	cup
	acoustic		rinsing
		warmer
	settings
		restore	back to
	go back	default
			menu
		settings

Press "water fi lter".

Insert the fi lter in its place within the empty tank (see fi gure). Press down until it clicks into place.

6

	show icon		my custom	program-
	explanation		coffee
	Press "programming menu".
	9			water filter
				activation
		water
		filter
	not			inserted
	inserted
	go back	restore	save	back to
		default
			settings	menu
		settings

Press "water fi lter activation".

The machine performs the water fi lter initialization. Wait until the cycle stops automatically.

At the end of the initialization cycle, the machine returns to the product selection menu. Do not use the water dispensed during this phase.

NOTE: if the Intenza water filter is not available, insert the small white filter previously removed (see point 1) into the tank.

8DISPLAY

It is possible to change the type of display and choose between " icon format" and "text format"

		ICON FORMAT					TEXT FORMAT
						hot	latte	cappuccino	espresso
						milk	macchiato		macchiato
							medium	medium	strong
						hot	long	coffee	espresso
						water	coffee
							medium	medium	strong
	show icon	my custom	program-			show		my custom	program-
			ming						ming
	explanation	coffee				icon		coffee
			menu						menu
Go to the "text		Beverage	Accessing the		Go to the "icon
format" menu		programming	programming menu		format" menu

•To get the desired beverage, press the corresponding symbol on the display. The machine automatically performs all the necessary operations (see page 11).

CHOOSE COFFEE AROMA

The intensity of the color on the cup icon (only valid for coffee beverages) indicates the aroma, or quantity of coffee to be ground, for preparing the beverage. The greater the quantity of coffee ground the stronger the coffee will taste.

weak medium strong

When the machine is programmed to use pre-ground coffee or when a beverage is customized, the icon is displayed in a different way and/or accompanied by an asterisk (see section on “programming beverages”.)

pre-ground customization

ADJUSTMENTS 9

COFFEE INTENSITIY

The SBS system has been carefully designed to give your coffee the intense taste you desire. Simply turn the dial and you will notice that the coffee goes from mild intensity to strong intensity.

SBS – SAECO BREWING SYSTEM

SBS adjusts the intensity of the brewed coffee, and can even be adjusted while brewing. Any adjustment has an immediate effect on the brewing coffee.

MEDIUM

COFFEE

MILD	STRONG
COFFEE	COFFEE

ADJUSTING THE HEIGHT OF THE DRIP TRAY.

Adjust the drip tray before dispensing any beverages.

Height adjustable drip tray.

To raise the drip tray, press lightly on the lower part of the button. To lower the tray, press lightly on the upper part of the button; when the desired height is reached, release the button.

Note: There is a red fl oater in the drip tray. When it rises, the tray must be emptied and washed.

FILLING THE MILK CONTAINER

Only the container with the cappuccinatore must be fi lled before preparing beverages with milk. Do not use milk after the best-before date. (Important! Refer to the instructions for maintenance and cleaning of the cappuccinatore on page 42).

	1			2		3

Open the milk compartment by pressing the button and remove the milk container.

Remove the cover and pour in the milk. DO NOT EXCEED THE MAXIMUM LEVEL shown in the

fi gure.

Close the container and put it back in its appropriate seat. Make sure to carefully close the compartment.

10 COFFEE MIXING

DOUBLE COFFEE BEAN HOPPER

The Primea Cappuccino Duo has two coffee bean hoppers which will enable you to use one single type of coffee or mix two different types together.

Thanks to the two ceramic coffee grinders - one for each hopper - you’ll be able to use the two blends separately.

HOPPER «A»

HOPPER «B»

The machine thus enables you to prepare the perfect coffee to suit your taste!

Of course, the display will guide you in choosing the coffee bean hopper to be activated, making the use of the machine easy and enjoyable.

THE TWO COFFEE BEAN HOPPERS CANNOT BE FILLED WITH GROUND, INSTANT OR CARAMELISED COFFEE.

HOPPER LABELS

Some pre-printed or customizable labels are supplied for the identifi cation of each type of blend.

The label support can be easily removed to allow an easy cleaning of the containers.

11

SELECTION OF A SINGLE BLEND OR BLEND MIX

All coffee products may be dispensed by using one single coffee blend, or by mixing the two blends together, according to your taste.

After a coffee beverage has been selected, the machine goes to screen 2, thus enabling the user to decide which blend to use (the blend in hopper A or B), or if the two different coffee types are to be mixed, and in which proportion.

By way of example, we will explain - for preparing an espresso coffee - how to activate the hopper from which the coffee has to be taken or how to create a customized mix.

1

	show icon	my custom	program-
	explanation	coffee	ming
			menu

• To make 2 cups, press the beverage symbol twice.

press twice

If nothing is changed, coffee brewing will start 5 seconds later. This process will be carried out according to the settings shown at point 2. To make the process faster, press the start! button.

decide to use 75% of hopper “A”		In this menu you can:
coffee and 25% of hopper “B”
coffee.	A:75%2 B:25%		my	A:100%
decide to use 50% of hopper “A”			espresso
	A:50% B:50%		start!
coffee and 50% of hopper “B”	A:25% B:75%			B:100%
coffee.

decide to only use hopper “A” coffee (A: 100%)

it shows the selection of a single or double coffee.

decide to use 25% of hopper “A” coffee and 75% of hopper “B” coffee.

decide to only use hopper “B”

go coffee (B: 100%)

back

To start the brewing process:

-wait 5 seconds (the machine automatically starts the brewing process) or

-press the start! button

For how to prepare each single product, please refer to the relevant sections.

Mixing the single coffee types is also possible while programming each single beverage; for this option, please see section “Beverage programming”

12 BEVERAGE DISPENSING

DISPENSING COFFEE, HOT WATER AND MILK CAN BE INTERRUPTED AT ANY TIME BY SELECTING THE "STOP ... DISPENSING" BUTTON.

Check that all the containers are clean. To do this operation, follow the instructions in the "Cleaning and Maintenance" (see page 41).

To brew 2 cups, the machine dispenses half of the entered quantity and briefl y interrupts dispensing in order to grind the second serving of coffee. Coffee dispensing is then restarted and completed.If a milk beverage has been chosen, the machine automatically dispenses the milk. If the fi rst coffee is interrupted, the second will not be dispensed.

ESPRESSO / COFFEE / LONG COFFEE

This procedure shows how to dispense an espresso. To dispense another type of coffee, press the appropriate icon. Use appropriate espresso or coffee cups so that the coffee will not overfl ow.

1

	show icon	my custom	program-
			ming
	explanation	coffee
			menu

Choose the beverage and press the corresponding icon on the display: once for 1 cup and twice for 2 cups.

2	B:25%	my	A:100%
A:75%
		espresso
A:50% B:50%		start!
A:25% B:75%			B:100%

go back

Wait for the machine to start the grinding process or modify your selection.

3

espresso

stop coffee dispensing

The machine starts grinding the coffee; then, it starts brewing the selected beverage.

The machine ends dispensing automatically according to the quantity determined by the manufacturer. It is possible to customize this quantity. See page 17. If you wish to interrupt the dispensing cycle, press the " stop coffee dispensing" button.

HOT WATER DISPENSING

1

show icon explanation

WHEN THE HOT WATER BEGINS TO DISPENSE, SHORT SPURTS OF HOT WATER MAY BE DISPENSED WHICH POSE A RISK OF SCALDING. THE HOT WATER SPOUT CAN REACH HIGH TEMPERATURES: AVOID TOUCHING IT WITH BARE HANDS.

2		hot
			To dispense another cup of
		water	hot water, repeat this
			operation.
stop
water
dispensing

	my custom	program-
		ming
	coffee
		menu

Press the hot water icon once.

Begin hot water dispensing.

13

DISPENSING BEVERAGES WITH GROUND COFFEE

Pre-ground coffee must be poured into the appropriate compartment positioned next to the coffee bean hopper. Pour in only coffee ground for espresso machines and never coffee beans or instant coffee. (see the "Beverage programming" chapter on page 17).

WARNING: PUT PRE-GROUND COFFEE IN THE COMPARTMENT ONLY WHEN YOU WISH TO DISPENSE THIS TYPE OF BEVERAGE.

INSERT ONLY ONE SCOOP OF GROUND COFFEE AT A TIME. TWO CUPS OF COFFEE CANNOT BE DISPENSED AT THE SAME TIME.

In the example given below, we chose to dispense a long coffee using pre-ground coffee.

The customized choice of using pre-ground coffee is shown on the display with an asterisk next to the chosen beverage.

1

	show icon	my custom	program-
			ming
	explanation	coffee
			menu

Press the appropriate button and the display will show:

2	add preground
	coffee
	start!

go back

A message appears, reminding the user ground coffee in the appropriate compartment.

4	add preground	5	long
	coffee		coffee
	start!
		stop
		coffee
		dispensing
go
back

3

Pour ground coffee into the preground coffee compartment using the measuring scoop provided with the accessories.

Press the "start! "button to start	Begins dispensing the selected
dispensing.	beverage.

Note:

•After 1 minute from when the message appears (2), if brewing has not started the machine will return to the main menu and dump any inserted coffee into the coffee grounds drawer.

•If no pre-ground coffee is poured into the compartment, only water will be dispensed.

•If 2 or more scoops of coffee are added, the machine will not dispense the beverage and the coffee in the compartment will be dumped into the coffee grounds drawer.

14 BEVERAGE DISPENSING

THE DISPENSED MILK CAN REACH HIGH TEMPERATURES: THERE IS A DANGER OF SCALDING. DO NOT TOUCH IT WITH BARE HANDS.

THE MILK USED MUST HAVE BEEN PROPERLY PRESERVED.

DO NOT USE IT AFTER THE EXPIRATION DATE ON THE PACKAGE.

WHEN YOU HAVE FINISHED PREPARING BEVERAGES CONTAINING MILK, PROCEED WITH CLEANING THE CONTAINER AND THE MACHINE'S CIRCUIT.

LATTE MACCHIATO

SEE INSTRUCTIONS ON PAGE 42 FOR OPTIMAL MILK DISPENSING

Fill the milk container

1			2	my latte	A:100%	3
			A:75% B:25%				latte
				macchiato
							macchiato
			A:50% B:50%	start!
			A:25% B:75%		B:100%	stop	stop
						coffee	milk
						dispensing	dispensing
show icon	my custom	program-	go
explanation	coffee	ming	back
		menu

Select the beverage and press the corresponding icon on the display: once for 1 cup and twice for 2 cups.

Wait for the machine to start the grinding process or modify your selection.

When the coffee fi nishes grinding, the machine will automatically dispense the programmed quantity of hot milk.

4	5	6
	refill the milk container or	refill the milk container or
	stop milk dispensing	stop milk dispensing
	stop	stop
	milk
	dispensing

If there is no milk left, the following message will appear; choose the option 5 or 6.

7	latte
	macchiato
stop	stop
coffee	milk
dispensing	dispensing

Once milk has been dispensed, the machine automatically prepares the coffee.

To continue, fi ll the milk

container or .....

8	latte
	macchiato

add milk

After this, the machine allows you to dispense more milk if you wish. This option remains active for

approximately 2 seconds. To activate, press the “add milk” button.

.... press the button; in both cases, the brewing process will automatically be completed.

9

	show icon	custom	program-
			ming
	explanation
			menu

The “milk rinsing” icon will fl ash once the machine is done dispensing in order to clean the milk circuit. Press the “milk rinsing” icon to clean the internal milk circuit.